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Author : John R. Walker
Publisher : John Wiley and Sons
ISBN 13 : 0470077832
Total Pages : 513 pages
Book Rating : 4.4/5 (7 download)
Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley and Sons. This book was released on 2009-01-09 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: Order of authors reversed on previous eds.
Author : Jack E. Miller
Publisher :
ISBN 13 : 9780471771487
Total Pages : 146 pages
Book Rating : 4.7/5 (714 download)
Download or read book Supervision in the Hospitality Industry (NRA) written by Jack E. Miller and published by . This book was released on 2006-03 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: With updated coverage of technology and managing diversity in the workplace, Supervision in the Hospitality Industry, Fifth Edition provides hospitality professionals and students alike with the tools that they need to be effective managers in their organizations.
Author : Jack E. Miller
Publisher : Wiley
ISBN 13 : 9780471413059
Total Pages : 84 pages
Book Rating : 4.4/5 (13 download)
Download or read book Supervision in the Hospitality Industry, Student Workbook written by Jack E. Miller and published by Wiley. This book was released on 1998-06-01 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revision of the most successful textbook in supervision for the hospitality industry covers current topics such as managing a diverse workforce, and is reorganized into three sections focusing on leadership, human resources, and management.
Author : Jack E. Miller
Publisher : Wiley
ISBN 13 : 9780471313656
Total Pages : 106 pages
Book Rating : 4.3/5 (136 download)
Download or read book Supervision in the Hospitality Industry, Textbook and NRAEF Workbook written by Jack E. Miller and published by Wiley. This book was released on 2002-09-10 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation. * Each chapter features new, up-to-date material. * Expanded coverage of hospitality organizations through case studies and hotel industry examples.
Author : National Restaurant Association (U.S.)
Publisher : Pearson
ISBN 13 : 9780132175258
Total Pages : 0 pages
Book Rating : 4.1/5 (752 download)
Download or read book Hospitality Human Resources and Supervision written by National Restaurant Association (U.S.) and published by Pearson. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Appropriate for HUMAN RESOURCES MANAGEMENT & SUPERVISION courses within Culinary Arts and Hospitality Management departments. This text focuses on HUMAN RESOURCES MANAGEMENT & SUPERVISION topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Program(R) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential.* The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more! This textbook includes an exam answer sheet to be used with the paper-and-pencil version of the ManageFirst certification exam.
Author : Jack D. Ninemeier
Publisher :
ISBN 13 : 9781949324204
Total Pages : 0 pages
Book Rating : 4.3/5 (242 download)
Download or read book Supervision in the Hospitality Industry written by Jack D. Ninemeier and published by . This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This market-leading textbook expertly introduces students to supervision and management skills essential to a successful career in hospitality. Dr. Ninemeier, drawing on his considerable industry experience and insight, takes a fresh look at the Supervision course, expanding coverage of topics critical to the workforce today. Building on substantial foundational coverage of concepts and skills, the sixth edition also includes themes around employee professional development and career building, creating guest-centric experiences, cultivating diverse and inclusive culture, and the many uses of technology in the industry. The sixth edition of Supervision in the Hospitality Industry has undergone extensive changes to reflect the most current practices for engaging with employees. New content focuses on the following topics: Employee empowerment, professional development, and career building, Creating guest-centric experience, Leveraging technology, Making connections. Each chapter also includes two new "real world" case studies to engage students and take their learning to the next level"
Author : John R. Walker
Publisher : John Wiley & Sons
ISBN 13 : 139424469X
Total Pages : 421 pages
Book Rating : 4.3/5 (942 download)
Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2024-07-02 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: A thorough, accessible handbook for leadership in a vital industry Supervision in the Hospitality Industry: Leading Human Resources, Tenth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospitality industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. The Tenth edition covers: The impact of the COVID pandemic, the importance of culinary ethics, DEI considerations, organizational excellence, and much more The importance of recognizing and practicing cross-cultural diversity and interaction A balanced and informed view of management and supervision in the hospitality industry by considering the viewpoints of supervisors and all levels of associates Employee assistance programs A wealth of real-world case studies, illustrative examples, and “Industry Profiles” sections offering perspectives on leadership and supervision issues from hospitality professionals
Author : John R. Walker
Publisher : Wiley Global Education
ISBN 13 : 1119752302
Total Pages : 400 pages
Book Rating : 4.1/5 (197 download)
Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by Wiley Global Education. This book was released on 2020-11-26 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry, Ninth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. Topics include planning and organizing, communication, recruitment and team building, employee training, performance effectiveness, conflict management, and more. The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospital industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. Principles of good leadership and supervision are presented in clear, easy-to-understand language and are reinforced by numerous examples, case studies, discussion questions, and activities. The ninth edition of Supervision in the Hospitality Industry remains the ideal text for students and practitioners alike, delivering a basic yet comprehensive knowledge of the different elements of the supervisor's job while helping develop the leadership qualities needed to succeed as a hospitality professional.
Author : Jack E. Miller
Publisher : John Wiley & Sons
ISBN 13 : 9780471887065
Total Pages : 347 pages
Book Rating : 4.8/5 (87 download)
Download or read book Supervision in the Hospitality Industry written by Jack E. Miller and published by John Wiley & Sons. This book was released on 1985 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation. * Each chapter features new, up-to-date material. * Expanded coverage of hospitality organizations through case studies and hotel industry examples.
Author : National Restaurant Association
Publisher : Pearson
ISBN 13 : 9780132724494
Total Pages : 0 pages
Book Rating : 4.7/5 (244 download)
Download or read book ManageFirst written by National Restaurant Association and published by Pearson. This book was released on 2012-09-10 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Appropriate for HUMAN RESOURCES MANAGEMENT & SUPERVISION courses within Culinary Arts and Hospitality Management departments. This text focuses on HUMAN RESOURCES MANAGEMENT & SUPERVISION topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The exam can be taken in either a paper-and-pencil or online format. The exam format is selected at the time of purchase. The text and exam are part of the ManageFirst Program(R) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential.* The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more! This textbook includes an online testing voucher to be used with the online version of the ManageFirst certification exam.
Author : National Restaurant Association, Educational Foundation Staff
Publisher : Wiley
ISBN 13 : 9780471442035
Total Pages : 0 pages
Book Rating : 4.4/5 (42 download)
Download or read book Supervision in the Hospitality Industry written by National Restaurant Association, Educational Foundation Staff and published by Wiley. This book was released on 1998-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Raphael R. Kavanaugh
Publisher : Pearson Higher Ed
ISBN 13 : 0133475328
Total Pages : 407 pages
Book Rating : 4.1/5 (334 download)
Download or read book Supervision in the Hospitality Industry (AHLEI) written by Raphael R. Kavanaugh and published by Pearson Higher Ed. This book was released on 2013-05-03 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Introduce students to the supervisory skills they’ll need to succeed in a hospitality career. They will be prepared to meet the expectations of management, employees, and guests. SUPERVISION IN THE HOSPITALITY INDUSTRY, 5/e features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets. This book also provides resources to help students create a professional development plan for their career. Authors: Jack D. Ninemeier, Ph.D., CHA, CHE, and Raphael R. Kavanaugh, Ed.D., CHA
Author : National Restaurant Association
Publisher : Prentice Hall
ISBN 13 : 9780133808858
Total Pages : pages
Book Rating : 4.8/5 (88 download)
Download or read book Managefirst: Hospitality Human Resources Management and Supervision Online Exam Voucher (Standalone) written by National Restaurant Association and published by Prentice Hall. This book was released on 2014-03-19 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This text focuses on NUTRITION topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Program(r) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential.The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more! This textbook includes an online testing voucher to be used with the online version of the ManageFirst certification exam.
Author : John R. Walker
Publisher : John Wiley & Sons
ISBN 13 : 0470284722
Total Pages : 145 pages
Book Rating : 4.4/5 (72 download)
Download or read book Supervision in the Hospitality Industry, Study Guide written by John R. Walker and published by John Wiley & Sons. This book was released on 2009-02-09 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human resources are led, not managed. This sixth edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors - the people on whom success or failure of every hospitality enterprise depends.
Author : Educational Foundation (National Restaurant Association)
Publisher : Prentice Hall
ISBN 13 : 9780132331616
Total Pages : 0 pages
Book Rating : 4.3/5 (316 download)
Download or read book Human Resources Management and Supervision written by Educational Foundation (National Restaurant Association) and published by Prentice Hall. This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Appropriate for Customer Service courses within Culinary Arts and Hospitality Management departments. NEW! Exam Prep Guides for The ManageFirst(tm) Program - An exam prep guide is available for each one of the ten ManageFirst(tm) titles. Contents Include: Test taking strategies Practice exam questions written to the NRAEF test item writing guidelines Explanations for answers with remediation to the competency guides Glossary of key terms A brief competency guide which is focused on Customer Service. Designed to support a core textbook and provide students with marketable management skills for a career within the Culinary Arts and Foodservice industry. Introducing the ManageFirst ProgramTM from the National Restaurant Association Educational Foundation (NRAEF). This new management training certification program is based on a set of competencies defined by the restaurant, foodservice and hospitality industry as those needed for success. This competency-based program includes 12 topics, each with a competency guide, exam, instructor resources and certificate. Students earn a certification for each exam passed. The topics and exams are aligned to typical on-campus courses. This competency guide includes an access code for ON-LINE testing. The competency guide is also available packaged with a pencil/paper version of the test. Click here for details: NRAEF ManageFirst: Human Resources Management and Supervision For additional information about the NRAEF ManageFirstTM Program please visit www.prenhall.com/managefirst If you are interesting in purchasing managefirst for your organization and you are NOT affiliated with a school or university, please email [email protected] so we can have someone from our business and industry group contact you directly.
Author : National Restaurant National Restaurant Association
Publisher : Prentice Hall
ISBN 13 : 9780132116138
Total Pages : 0 pages
Book Rating : 4.1/5 (161 download)
Download or read book Hospitality and Restaurant Management written by National Restaurant National Restaurant Association and published by Prentice Hall. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Appropriate for Hospitality Management and Restaurant Management courses within Culinary Arts and Hospitality Management departments. This text focuses on Hospitality Management and Restaurant Management topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Program(R) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential.* The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more! This textbook includes an exam answer sheet to be used with the paper-and-pencil version of the ManageFirst certification exam.
Author : John R. Walker
Publisher : Wiley
ISBN 13 : 9781119297918
Total Pages : pages
Book Rating : 4.2/5 (979 download)
Download or read book Supervision in the Hospitality Industry, 8e with Study Guide Set written by John R. Walker and published by Wiley. This book was released on 2016-03-22 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
