Soft Skills

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Publisher :
ISBN 13 : 9780999081440
Total Pages : 502 pages
Book Rating : 4.0/5 (814 download)

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Book Synopsis Soft Skills by : John Sonmez

Download or read book Soft Skills written by John Sonmez and published by . This book was released on 2020-11 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt: For most software developers, coding is the fun part. The hard bits are dealing with clients, peers, and managers and staying productive, achieving financial security, keeping yourself in shape, and finding true love. This book is here to help. Soft Skills: The Software Developer's Life Manual is a guide to a well-rounded, satisfying life as a technology professional. In it, developer and life coach John Sonmez offers advice to developers on important subjects like career and productivity, personal finance and investing, and even fitness and relationships. Arranged as a collection of 71 short chapters, this fun listen invites you to dip in wherever you like. A "Taking Action" section at the end of each chapter tells you how to get quick results. Soft Skills will help make you a better programmer, a more valuable employee, and a happier, healthier person.

Soft Skills Revolution

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Publisher : John Wiley & Sons
ISBN 13 : 1118237056
Total Pages : 184 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis Soft Skills Revolution by : M. Kamin

Download or read book Soft Skills Revolution written by M. Kamin and published by John Wiley & Sons. This book was released on 2013-02-26 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Soft skills are the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. In increasingly competitive environments, soft skills training can be a vital resource. Soft Skills Revolution offers trainers, organizational leaders, and HR professionals a handy guide for building their soft skills through a variety of methods including individualized exercises and activities and structured training programs, as well as informal learning, mentoring, and coaching. The book offers readers information on the background of soft skills development, and suggestions for enhancing soft skills through traditional learning programs as well as informal learning approaches. Soft Skills Revolution contains practical guidance for creating an engaging learning experience that highlights such important concepts as: Components for Clear Communication The Power of Yes Listening and the Language of Acceptance A Nine-Step Model for Problem Solving Interventions for Moving a Team to Results Giving Helpful Feedback Moving from Conflict to Cooperation In addition, The Leader's Connection section is designed for upper level management and facilitators who want to help organizational leaders integrate the book's important concepts and skills into their interactions with team and staff members. "Kamin's engaging writing style, deep and down to earth at the same time, makes this book an easy learning experience of the 'hard' soft skills we all need to master. By developing these soft skills we can make our world a better place!" Isabel Rimanoczy, Legacycoach, Director Minervas, Women Changing the World and author of Big Bang Being "Kamin has mastered the challenge of bringing soft skills to life. Her simple definitions, clear examples, references to seminal authors, focused questions, conceptual frameworks, and helpful hints invite and encourage the reader to make these soft skills her/his own." Ernie Turner, president, LIM LLC and author of Action Reflection Learning

The Hard Truth About Soft Skills

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Author :
Publisher : Harper Collins
ISBN 13 : 0061843547
Total Pages : 208 pages
Book Rating : 4.0/5 (618 download)

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Book Synopsis The Hard Truth About Soft Skills by : Peggy Klaus

Download or read book The Hard Truth About Soft Skills written by Peggy Klaus and published by Harper Collins. This book was released on 2009-10-13 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: What's the hard truth? Soft skills get little respect but will make or break your career. Master your soft skills and really get ahead at work! Fortune 500 coach Peggy Klaus encounters individuals every day who excel at their jobs but aren't getting where they want to go. It's rarely a shortfall in technical expertise that limits their careers, but rather a shortcoming in their social, communication, and self-management behaviors. In The Hard Truth About Soft Skills Klaus delivers practical tools and techniques for mastering soft skills across the career spectrum. She shows how to: manage your workload handle the critics develop and promote your personal brand navigate office politics lead the troops and much more! Klaus reveals why soft skills are often ignored, while bringing their importance to life in her trademark style—straightforward, humorous, and motivating. Perfect for readers at all professional stages—from those who are just starting out to seasoned executives—this book is essential reading for anyone who wants to take his or her career to the next level.

Proving the Value of Soft Skills

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Author :
Publisher : Association for Talent Development
ISBN 13 : 1950496643
Total Pages : 327 pages
Book Rating : 4.9/5 (54 download)

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Book Synopsis Proving the Value of Soft Skills by : Patricia Pulliam Phillips

Download or read book Proving the Value of Soft Skills written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2020-08-04 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.

Own Your Tech Career

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1638356572
Total Pages : 262 pages
Book Rating : 4.6/5 (383 download)

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Book Synopsis Own Your Tech Career by : Don Jones

Download or read book Own Your Tech Career written by Don Jones and published by Simon and Schuster. This book was released on 2021-08-31 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Own Your Tech Career: Soft skills for technologists is a guide to taking control of your professional life. It teaches you to approach your career with planning and purpose, always making active decisions towards your goals. Summary In Own Your Tech Career: Soft skills for technologists, you will: Define what “success” means for your career Discover personal branding and career maintenance Prepare for and conduct a tech job hunt Spot speed bumps and barriers that can derail your progress Learn how to navigate the rules of the business world Perform market analysis to keep your tech skills fresh and relevant Whatever your road to success, you’ll benefit from the toolbox of career-boosting techniques you’ll find in Own Your Tech Career: Soft skills for technologists. You’ll discover in-demand communication and teamwork skills, essential rules for professionalism, tactics of the modern job hunt, and more. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology A successful technology career demands more than just technical ability. Achieving your goals requires clear communication, top-notch time management, and a knack for navigating business needs. Master the “soft skills,” and you’ll have a smoother path to success and satisfaction, however you define that for yourself. About the book Own Your Tech Career: Soft skills for technologists helps you get what you want out of your technology career. You’ll start by defining your ambition—whether that’s a salary, a job title, a flexible schedule, or something else. Once you know where you’re going, this book’s adaptable advice guides your journey. You’ll learn conflict resolution and teamwork, master nine rules of professionalism, and build the confidence and skill you need to stay on the path you’ve set for yourself. What's inside Personal branding and career maintenance Barriers that derail progress The rules of the business world Market analysis to keep tech skills fresh About the reader For tech professionals who want to take control of their career. About the author Microsoft MVP Don Jones brings his years of experience as a successful IT trainer to this engaging guide. Table of Contents 1 Own your career 2 Build and maintain your brand 3 Network 4 Be part of a technology community 5 Keep your tech skills fresh and relevant 6 Show up as a professional 7 Manage your time 8 Handle remote work 9 Be a team player 10 Be a team leade 11 Solve problems 12 Conquer written communications 13 Conquer verbal communications 14 Resolve conflicts 15 Be a data-driven, critical thinker 16 Understand how businesses work 17 Be a better decision-maker 18 Help others 19 Be prepared for anything 20 Business math and terminology for technologists 21 Tools for the modern job hunt

Soft Skills for the Workplace

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Author :
Publisher : Goodheart-Wilcox Publisher
ISBN 13 : 9781645646457
Total Pages : 168 pages
Book Rating : 4.6/5 (464 download)

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Book Synopsis Soft Skills for the Workplace by : Goodheart-Willcox Publisher

Download or read book Soft Skills for the Workplace written by Goodheart-Willcox Publisher and published by Goodheart-Wilcox Publisher. This book was released on 2020-09-25 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Soft Skills for the Workplace is a nontraditional approach to learning basic employability skills needed in today's workplace. Well-developed soft skills help an individual find a job, perform well in the workplace, and gain personal success in life and career. By studying this text, you will learn the soft skills that employers recommend, and require, of employees. Learning how to interact professionally with customers, coworkers, and employers is one sure way to prepare for your future. In today's workplace, it is necessary to have job-specific skills to perform on the job as well as know-how to interact with coworkers and customers. You may be the most qualified person in your field in terms of hard skills, but if you lack soft skills, you may have a challenge finding and retaining employment. No matter your career choice, Soft Skills for the Workplace will help you help you jump-start your future. In today's competitive work environment, well-developed employability skills can help you stand out in the crowd Soft skills are the new hard skills for the 21st century.

Soft Skills for the Effective Lawyer

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Publisher : Cambridge University Press
ISBN 13 : 1108416446
Total Pages : 327 pages
Book Rating : 4.1/5 (84 download)

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Book Synopsis Soft Skills for the Effective Lawyer by : Randall Kiser

Download or read book Soft Skills for the Effective Lawyer written by Randall Kiser and published by Cambridge University Press. This book was released on 2017-08-07 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book enables attorneys and law students to enhance their professional performance through the key soft skills of self-awareness, self-development, social proficiency, wisdom, leadership, and professionalism. It serves as both a map and a vehicle for developing the skills essential to self-knowledge and fulfillment, organizational respect and accomplishment, client satisfaction and appreciation, and professional improvement and distinction.

Bridging the Soft Skills Gap

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Publisher : John Wiley & Sons
ISBN 13 : 1118725646
Total Pages : 291 pages
Book Rating : 4.1/5 (187 download)

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Book Synopsis Bridging the Soft Skills Gap by : Bruce Tulgan

Download or read book Bridging the Soft Skills Gap written by Bruce Tulgan and published by John Wiley & Sons. This book was released on 2015-09-15 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: Solve the number one problem with today's young workforce—the soft skills gap The number one challenge with today's young talent is a problem hiding in plain sight: the ever-widening soft skills gap. Today's new, young workforce has so much to offer—new technical skills, new ideas, new perspective, new energy. Yet too many of them are held back because of their weak soft skills. Soft skills may be harder to define and measure than hard skills, but they are just as critical. People get hired because of their hard skills but get fired because of their soft skills. Setting a good example or simply telling young workers they need to improve isn't enough, nor is scolding them or pointing out their failings in an annual review. However you can teach the missing basics to today's young talent. Based on more than twenty years of research, Bruce Tulgan, renowned expert on the millennial workforce, offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership—complete with ninety-two step-by-step lesson plans designed to be highly flexible and easy to use. Tulgan's research and proven approach has show that the key to teaching young people the missing soft skills lies in breaking down critical soft skills into their component parts, concentrating on one small component at a time, with the help of a teaching-style manager. Almost all of the exercises can be done in less than an hour within a team meeting or an extended one-on-one. The exercises are easily modified and customized and can be used as take-home exercises for any individual or group, to guide one-on-one discussions with direct-reports and in the classroom as written exercises or group discussions. Managers—and their young employees—will find themselves returning to their favorite exercises over and over again. One exercise at a time, managers will build up the most important soft skills of their new, young talent. These critical soft skills can make the difference between mediocre and good, between good and great, between great and one of a kind.

Soft Skills and Professional Tips for the Office

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Author :
Publisher : FriesenPress
ISBN 13 : 1525567357
Total Pages : 54 pages
Book Rating : 4.5/5 (255 download)

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Book Synopsis Soft Skills and Professional Tips for the Office by : Karen E. Mosier

Download or read book Soft Skills and Professional Tips for the Office written by Karen E. Mosier and published by FriesenPress. This book was released on 2020-03-13 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is targeted to office professionals whether they are new, mid-career or late-career employees. What most new employees lack today are soft skills. Soft skills are not like hard skills, such as typing, writing, or how to use software programs which are more commonly taught. Often overlooked, soft skills such as fostering good interoffice relationships, implementing good communication strategies, practicing effective email communication, being aware of your nonverbal communication, developing a thorough work plan, and perfecting your time management skills are just as vital for career success. Mid-career and late-career employees, although successful in their careers, may have never learned more advanced soft skills such as developing meaningful relationships at work, maintaining a work life balance, being a leader in the workplace, and leaving a legacy. Readers of this book will gain a new understanding of not only the importance of soft skills in the workplace, but they will learn about effective strategies and practical examples that they can implement in their own workplace, to empower them to be successful in their job and develop deeper, more meaningful relationships with their colleagues.

How to Win Friends and Influence People

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Publisher : ببلومانيا للنشر والتوزيع
ISBN 13 :
Total Pages : 304 pages
Book Rating : 4./5 ( download)

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Book Synopsis How to Win Friends and Influence People by :

Download or read book How to Win Friends and Influence People written by and published by ببلومانيا للنشر والتوزيع. This book was released on 2024-02-17 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: You can go after the job you want…and get it! You can take the job you have…and improve it! You can take any situation you’re in…and make it work for you! Since its release in 1936, How to Win Friends and Influence People has sold more than 30 million copies. Dale Carnegie’s first book is a timeless bestseller, packed with rock-solid advice that has carried thousands of now famous people up the ladder of success in their business and personal lives. As relevant as ever before, Dale Carnegie’s principles endure, and will help you achieve your maximum potential in the complex and competitive modern age. Learn the six ways to make people like you, the twelve ways to win people to your way of thinking, and the nine ways to change people without arousing resentment.

The Hard Facts about Soft Skills

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Author :
Publisher :
ISBN 13 : 9781732234109
Total Pages : 118 pages
Book Rating : 4.2/5 (341 download)

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Book Synopsis The Hard Facts about Soft Skills by : Richard A. Celestin

Download or read book The Hard Facts about Soft Skills written by Richard A. Celestin and published by . This book was released on 2018-05-09 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite its name, soft skills are increasingly becoming the hard skills of today's professional world. It is not enough to be highly trained in technical skills without understanding and developing the softer, interpersonal, and relationship-building skills that are critical for professional growth. While technical, "harder" skills may present opportunities for you, it is your soft skills that will maintain those opportunities and provide avenues for new opportunities to present themselves. Your ability to identify and master these soft skills, ranging from critical thinking, dressing for success, networking and personal branding, are critical for achieving professional success. While these soft skills are often undervalued and/or not presented sufficiently to young professionals and pre-professionals, you will learn in this book that...Soft skills are anything but soft!

Soft Skills in Education

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Publisher : Springer Nature
ISBN 13 : 3030547876
Total Pages : 249 pages
Book Rating : 4.0/5 (35 download)

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Book Synopsis Soft Skills in Education by : Jaap Scheerens

Download or read book Soft Skills in Education written by Jaap Scheerens and published by Springer Nature. This book was released on 2020-08-25 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the global movement of putting more emphasis on students’ social and emotional development in education. It provides some order in the unstructured multitude of desirable socio-emotional educational objectives and ambitions that have resulted from this movement and builds on a careful conceptual analysis. It starts out by examining the roots of the movement and discusses different emphases. Next it makes use of instructional and psychological constructs and theories to arrive at meaningful categorizations of major domains and types of social-emotional “skills”. One of the key assumptions is that social and emotional attributes are malleable by means of educational interventions. The book reviews available research evidence for this assumption, taking into account psychological studies and meta-analyses. It then creates new evidence based on a new meta-analysis, which concentrated on the effects of educational interventions on skills associated with the conscientiousness factor of the Big5 taxonomy. In the final chapter, the book discusses the implications for educational policy and practice; a discussion in which attention is given to political and ethical questions about the desirability of treating social and emotional attributes as educational goals.

Soft Skills Hard Results

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Author :
Publisher : Practical Inspiration Publishing
ISBN 13 : 1788601386
Total Pages : 200 pages
Book Rating : 4.7/5 (886 download)

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Book Synopsis Soft Skills Hard Results by : Anne Taylor

Download or read book Soft Skills Hard Results written by Anne Taylor and published by Practical Inspiration Publishing. This book was released on 2020-01-23 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: ***BUSINESS BOOK AWARDS 2021 WINNER: SELF DEVELOPMENT BOOK OF THE YEAR*** Everyone says a great leader needs EQ, Emotional Intelligence, soft skills, blah, blah, blah. What does that even mean? Where do you start? Where’s the line for that on the P&L? You might think that business is all about facts and figures. You probably prefer it that way. The truth is that as uncertainty and business complexity increases, successful leaders need to embrace soft skills to get the best out of their people in a sustainable manner. In this succinct, no-nonsense approach, Anne Taylor shares: Key soft skills relevant for leadership and practical applications of how to use them every day drawn from real-life case studies Straightforward tools to better understand yourself, because your leadership starts with YOU Simple frameworks to communicate with others to get things done while building a stronger relationship with them (at the same time, how efficient!) Logical ideas you can try immediately with on-line support if you want it. All done in an easy to read, logical, organized manner for people who prefer facts and don’t consider themselves natural ‘people people.’In a direct yet professional manner, Anne combines the results-oriented focus from her extensive business background in Fortune 100 corporations with her passion for personal awareness and conscious choice to help you get better results through your people, fast. The Practical Principles in this book, when applied, practiced and honed, can improve your effectiveness, impact and bottom-line results.

Soft Skills to Advance Your Developer Career

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Publisher : Apress
ISBN 13 : 1484250923
Total Pages : 305 pages
Book Rating : 4.4/5 (842 download)

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Book Synopsis Soft Skills to Advance Your Developer Career by : Zsolt Nagy

Download or read book Soft Skills to Advance Your Developer Career written by Zsolt Nagy and published by Apress. This book was released on 2019-09-20 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a software developer, your technical skill set is in high demand. Devices and technology have become an integral part of our everyday lives and no digital organization can thrive without technical professionals on the payroll. However, career plateaus are inevitable in even the most high-demand field. Companies do not only need software developers; they need software developers with soft skills. In Soft Skills to Advance Your Developer Career, author Zsolt Nagy explores how emotional intelligence can give your software development career an edge. These subjects are not taught in school, and unfortunately the career advancement of many excellent developers can be blocked by their inability to effectively communicate their needs, assert themselves, and negotiate confidently. Throughout this book, Nagy shows you how to actively improve and prioritize your soft skills so that you can better represent the holistic interests of your team, obtain better working conditions, negotiate raises, and increase your variety of employment options by elevating your interviewing skills. Discover the obstacles standing between you and a fulfilling career by finding and improving strengths you may not have even known you had. Jump out of your box with Soft Skills to Advance Your Developer Career and leverage your expertise with effortless confidence at all stages of your professional journey. What You Will Learn Examine why software developer careers cannot be treated similarly as any other career pathUnderstand the four soft-skills you need to advance your careerDevelop a strategy for your personal brand and align it with your career planRealize the role of assertive communication, and the importance of giving and receiving feedbackCreate a plan for setting yourself up for a raise or promotionDiscover techniques for acing the behavioral and coding interview Who This Book Is ForSoftware developers who have the technical skills required for career advancement, but want a guide on how to manage their careers

Soft Skills Training

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781468096491
Total Pages : 0 pages
Book Rating : 4.0/5 (964 download)

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Book Synopsis Soft Skills Training by : Frederick H. Wentz

Download or read book Soft Skills Training written by Frederick H. Wentz and published by Createspace Independent Publishing Platform. This book was released on 2012-05-14 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: I was hired by a major university to teach recently released offenders how to become employed. I walked into my first class intending to follow the lead of all the other job training programs in the city, which was teaching the students to properly fill out applications, write resumes, facilitate mock interviews, and locate employment opportunities. After the first couple of classes, most of the students were either not paying attention or sleeping. I quickly realized my presentation needed to be interesting, challenging, beneficial, and actually guide the participants on how to remain employed. However, I was unable to find any published material for teaching new hires the soft skills necessary to keep a job. This workbook is a compilation of the soft skills class material I have developed over an eighteen year period. I have used this material with great success and have taught soft skills in schools, inner-city church programs, nonprofits, and government funded job training programs. It is a unique collection of essays, exercises, quotes, and maxims that will give students a realistic perspective on work-related expectations and the expectations of the supervisors who hire them. It will help students develop their problem solving skills, guide them in making appropriate decisions, and create a desire to plan out goals and achieve them. The workbook style is challenging and playful, serious and engaging and a stepping stone to developing the cognitive skills necessary to quash unproductive thinking and self-defeating emotional behaviors.

A Practical Guide to Soft Skills

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Author :
Publisher : Routledge
ISBN 13 : 1000506509
Total Pages : 171 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis A Practical Guide to Soft Skills by : Richard Almonte

Download or read book A Practical Guide to Soft Skills written by Richard Almonte and published by Routledge. This book was released on 2021-12-27 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: This accessible text looks at the range of soft skills sought after by employers and provides a practical guide to developing and effectively demonstrating these skills. Soft skills -- including communication, customer service, teamwork, problem solving, and personal management -- represent a major component of any worker's professional identity. This book analyzes major soft skills, including both inward-facing soft skills (how workers manage themselves to effectively perform their work) and outward-facing skills (how workers effectively interact with others and in groups). It explores how these skills are rooted in fundamental areas of liberal arts including interpersonal communication, psychology, and ethics. It provides an active learning pedagogy, including creative exercises and case studies through which students can assess their understanding of underlying concepts and their application in real-world situations. The book can be used as a supplement for communication, business, and career-oriented courses, and it will be of interest to individual students and junior professionals as well as career counselors, postsecondary instructors across the curriculum, and professionals in human resources and learning and development.

The Advantage ePub eBook

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Author :
Publisher : Pearson UK
ISBN 13 : 1447929713
Total Pages : 261 pages
Book Rating : 4.4/5 (479 download)

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Book Synopsis The Advantage ePub eBook by : Emma-Sue Prince

Download or read book The Advantage ePub eBook written by Emma-Sue Prince and published by Pearson UK. This book was released on 2013-03-20 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Go from ordinary to extraordinary with 7 essential soft skills. You need Adaptability, Resilience, Optimism, Integrity, Critical thinking, Pro-activity and Empathy to stay one step ahead. Our world is changing - so fast, so furiously, so ferociously - that to stand out at work you need to change what you're doing. And quickly. To get ahead, you need soft skills. To stay ahead you need The Advantage. Just doing your job won’t get you to the top, but what does it take? Soft skills are your secret weapon. These days we’re all working harder and longer, but finding it harder than ever to make an impact and get the results we want. Traditional skills like being a good team player, a solid leader or a brilliant negotiator don’t seem to be as effective anymore. To really stand out, you need to be doing something different, something better. You need The Advantage. In this groundbreaking book, we set the scene for seven new skills that will propel you and your career forward. Through a combination of scientific research, no-nonsense advice, practical exercises and case studies, this book shows you how to understand, develop and use: Adaptability - respond effectively to challenges and grab new opportunities Resilience - learn from experience and attack the next challenge with equal boldness Optimism - be the most positive person you know Integrity - trust, values and honesty are the name of the game now as is authenticity Critical thinking - challenge assumptions and find solutions Pro-activity - thinking and acting ahead Empathy - respect and nurture your relationships STAY AHEAD OF THE COMPETITION.