Soft Skills Hard Results

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Soft Skills Hard Results

Author : Anne Taylor
Publisher : Practical Inspiration Publishing
ISBN 13 : 1788601386
Total Pages : 200 pages
Book Rating : 4.7/5 (886 download)

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Book Synopsis Soft Skills Hard Results by : Anne Taylor

Download or read book Soft Skills Hard Results written by Anne Taylor and published by Practical Inspiration Publishing. This book was released on 2020-01-23 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: ***BUSINESS BOOK AWARDS 2021 WINNER: SELF DEVELOPMENT BOOK OF THE YEAR*** Everyone says a great leader needs EQ, Emotional Intelligence, soft skills, blah, blah, blah. What does that even mean? Where do you start? Where’s the line for that on the P&L? You might think that business is all about facts and figures. You probably prefer it that way. The truth is that as uncertainty and business complexity increases, successful leaders need to embrace soft skills to get the best out of their people in a sustainable manner. In this succinct, no-nonsense approach, Anne Taylor shares: Key soft skills relevant for leadership and practical applications of how to use them every day drawn from real-life case studies Straightforward tools to better understand yourself, because your leadership starts with YOU Simple frameworks to communicate with others to get things done while building a stronger relationship with them (at the same time, how efficient!) Logical ideas you can try immediately with on-line support if you want it. All done in an easy to read, logical, organized manner for people who prefer facts and don’t consider themselves natural ‘people people.’In a direct yet professional manner, Anne combines the results-oriented focus from her extensive business background in Fortune 100 corporations with her passion for personal awareness and conscious choice to help you get better results through your people, fast. The Practical Principles in this book, when applied, practiced and honed, can improve your effectiveness, impact and bottom-line results.

The Leader's Guide to Influence

Author : Fiona Dent
Publisher : Pearson UK
ISBN 13 : 027376120X
Total Pages : 177 pages
Book Rating : 4.2/5 (737 download)

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Book Synopsis The Leader's Guide to Influence by : Fiona Dent

Download or read book The Leader's Guide to Influence written by Fiona Dent and published by Pearson UK. This book was released on 2012-09-07 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed. A Leader’s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want. Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners. Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to: Increase your confidence and impact. Communicate more effectively. Learn different tools, techniques and approaches when working with different types of people. Listen and question effectively. Develop rapport and empathy. Give better feedback. Deal with difficult situations and cope with conflict.

The Leader's Guide to Managing People

Author : Mike Brent
Publisher : Pearson UK
ISBN 13 : 0273780379
Total Pages : 265 pages
Book Rating : 4.2/5 (737 download)

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Book Synopsis The Leader's Guide to Managing People by : Mike Brent

Download or read book The Leader's Guide to Managing People written by Mike Brent and published by Pearson UK. This book was released on 2013-10-31 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Leader's Guide to Presenting

Author : Tom Bird
Publisher : Pearson UK
ISBN 13 : 1292120010
Total Pages : 158 pages
Book Rating : 4.2/5 (921 download)

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Book Synopsis The Leader's Guide to Presenting by : Tom Bird

Download or read book The Leader's Guide to Presenting written by Tom Bird and published by Pearson UK. This book was released on 2017-02-09 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presentations are an inevitable part of a leader's day to day. They are fundamental to delivering information, motivating staff and building relationships. The Leader's Guide to Presenting is a highly practical guide to delivering engaging and influential presentations. From informal to formal settings, you'll discover how persuasion, influence and communication are critical to your own impact, the motivation and engagement of others and, ultimately, the success of your organisation. How to present when the stakes are high How to structure your message to gain agreement How to deliver with maximum impact and get the outcome you want How to pitch for success and handle difficult conversations

Emotional Intelligence for Managing Results in a Diverse World

Author : Lee Gardenswartz
Publisher : Nicholas Brealey
ISBN 13 : 0891062998
Total Pages : 228 pages
Book Rating : 4.8/5 (91 download)

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Book Synopsis Emotional Intelligence for Managing Results in a Diverse World by : Lee Gardenswartz

Download or read book Emotional Intelligence for Managing Results in a Diverse World written by Lee Gardenswartz and published by Nicholas Brealey. This book was released on 2010-10-16 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Harness the power of emotions - so you can leverage differences, build engaged teams, and create healthier organizations Whether you work group stretches from here to Dubai or can easily meet in a conference room down the hall, anger and frustration are easy to come by when others don't do things your way, follow directions, or respond the way you think they should. But when emotions manage workplace relationships, the result is conflict, disengagement, and low morale. Emotional Intelligence for Managing Results in a Diverse World delivers a novel prescription for managing effectively in today's workplace: Use the dynamic principles of EQ plus insights from the author's pioneering diversity work to increase your competence in managing emotions and enhance your effectiveness in work, relationships, and life. The book also gives you the know-how to use this approach in coaching and developing others to help them be more successful on the job.

7 Soft Skills for Hard Results

Author : Dr. R. Krishnamurthi, Ph.D.,
Publisher : Notion Press
ISBN 13 :
Total Pages : 162 pages
Book Rating : 4.8/5 (932 download)

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Book Synopsis 7 Soft Skills for Hard Results by : Dr. R. Krishnamurthi, Ph.D.,

Download or read book 7 Soft Skills for Hard Results written by Dr. R. Krishnamurthi, Ph.D., and published by Notion Press. This book was released on 2024-04-11 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Relationship happens when there is a need fulfillment. You will have a lasting relationship with this book as it will fulfill many of your skill needs. Be hard on the assessments, practices, exercises, and activities to build soft skills to produce hard results. This book will help you bridge the gap between knowing and doing. Definitely, the book will achieve that as it contains many activities, tools, and cases. Seven soft skills, chosen after a lot of debates and deliberations, will make you a peak performer. The skills presented lucidly make reading an exciting experience. Discover. Develop. Deliver.

The Leader's Guide to Negotiation

Author : Simon Horton
Publisher : Pearson UK
ISBN 13 : 1292112824
Total Pages : 297 pages
Book Rating : 4.2/5 (921 download)

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Book Synopsis The Leader's Guide to Negotiation by : Simon Horton

Download or read book The Leader's Guide to Negotiation written by Simon Horton and published by Pearson UK. This book was released on 2016-04-05 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: PLAY ON YOUR TERMS Negotiation is THE core business skill. It is fundamental to everything we do that involves other people, whether that’s asking for a raise, pitching an idea or deciding who gets the coffee. The Leader’s Guide to Negotiation is a highly practical guide to getting the most out of your business interactions, whilst building stronger relationships to boot. From achieving win-win outcomes to problem-solving and building trust, it equips you with failsafe strategies for conducting successful and positive negotiations. ‘An entertaining, immediately useful book that goes beyond advocating for win-win – Simon Horton shows us how to get there.’ Adam Grant, Wharton Professor and New York Times bestselling author of Give and Take ‘Reading this book has made me think about how I negotiate and I have learned a lot... If you want to benefit your relationships while improving your business, then this is worth studying.’ Simon Woodroffe, founder of Yo!

Proving the Value of Soft Skills

Author : Patricia Pulliam Phillips
Publisher : Association for Talent Development
ISBN 13 : 1950496643
Total Pages : 327 pages
Book Rating : 4.9/5 (54 download)

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Book Synopsis Proving the Value of Soft Skills by : Patricia Pulliam Phillips

Download or read book Proving the Value of Soft Skills written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2020-08-04 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.

The Leader's Guide to Emotional Agility (Emotional Intelligence)

Author : Kerrie Fleming
Publisher : Pearson UK
ISBN 13 : 1292083077
Total Pages : 195 pages
Book Rating : 4.2/5 (92 download)

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Book Synopsis The Leader's Guide to Emotional Agility (Emotional Intelligence) by : Kerrie Fleming

Download or read book The Leader's Guide to Emotional Agility (Emotional Intelligence) written by Kerrie Fleming and published by Pearson UK. This book was released on 2016-01-20 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Leader’s Guide to Emotional Agility takes a new approach to emotional intelligence in action and translates it into critical skills that every leader needs to get the most out of themselves and their people. It outlines 8 steps for achieving emotional agility and resilience: Step 1: Becoming authentic Step 2: Becoming self-aware Step 3: Becoming aware of others Step 4: Using the emotions Step 5: Understanding the emotions Step 6: Managing your own emotions Step 7: Managing the emotions of others Step 8: Mindfulness for leaders The chapters, underpinned with scientific research, offer real-life illustrations from leaders facing real challenges and triumphs, as well as exercises, case studies, tips and strategies to put these steps into action. It also includes a self-assessment at the start of the book to help you find out how emotionally agile you already are. This straight-talking guide is the ultimate guide for busy managers wanting hard advice on how to deal with the softer side of business life.

The Leader's Guide to Coaching & Mentoring

Author : Fiona Dent
Publisher : Pearson UK
ISBN 13 : 129207437X
Total Pages : 186 pages
Book Rating : 4.2/5 (92 download)

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Book Synopsis The Leader's Guide to Coaching & Mentoring by : Fiona Dent

Download or read book The Leader's Guide to Coaching & Mentoring written by Fiona Dent and published by Pearson UK. This book was released on 2015-09-08 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Leader’s Guide to Coaching & Mentoring is a highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring – such as how to structure a session – as well as core content on: · The skills required for coaching and mentoring, including listening, questioning, observing body language, challenging and affirming · The established processes for coaching and mentoring, such as GROW, relational coaching, reverse mentoring and solution-focused coaching · The scenarios in which coaching and mentoring skills are particularly appropriate, for example, coaching under-performers, coaching star performers and coaching for career development There is also a handy section on the 10 pitfalls to avoid when coaching or mentoring. Written in the no-nonsense and engaging style of the other Leader’s Guide books, this is the best tool on the market for managers wanting to coach their people to optimum performance. 'In this hands-on book, Mike and Fiona highlight the real difference between conventional management and effective leadership: management is a profession, while coaching is much wider; it encourages social interaction and a focus on human relationships at work. That’s what new generations expect and respect.' Laurent Choain, Chief People & Communication Officer, Mazars Group 'It’s not always easy for managers to recognise what real coaching is, let alone its value. This book makes a compelling case for the Manager as Coach and contains real, usable examples of how to go about it.' Ian Johnston, Chief Executive, Dubai Financial Services Authority

The Leader's Guide to Impact

Author : Elisabet Hearn
Publisher : Pearson UK
ISBN 13 : 1292243783
Total Pages : 342 pages
Book Rating : 4.2/5 (922 download)

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Book Synopsis The Leader's Guide to Impact by : Elisabet Hearn

Download or read book The Leader's Guide to Impact written by Elisabet Hearn and published by Pearson UK. This book was released on 2019-04-09 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Things move fast. Leaders need to create impact in each moment, to not lose that moment. Creating impact is a positive, powerful and authentic way to demonstrate you’re taking charge, get more from your team and drive business results. But to succeed, you need to create the impact you WANT and need rather than relying on what you HAVE. The Leader’s Guide to Impact will show leaders how to create the impact that will help them connect with others in a respectful way, to create trust, get others to listen to them, influence effectively, drive results and much more. And most importantly, the book will also show leaders how to do it in an authentic way that supports your reputation and brand effectively. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Soft Skills Revolution

Author : M. Kamin
Publisher : John Wiley & Sons
ISBN 13 : 1118237056
Total Pages : 184 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis Soft Skills Revolution by : M. Kamin

Download or read book Soft Skills Revolution written by M. Kamin and published by John Wiley & Sons. This book was released on 2013-02-26 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Soft skills are the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. In increasingly competitive environments, soft skills training can be a vital resource. Soft Skills Revolution offers trainers, organizational leaders, and HR professionals a handy guide for building their soft skills through a variety of methods including individualized exercises and activities and structured training programs, as well as informal learning, mentoring, and coaching. The book offers readers information on the background of soft skills development, and suggestions for enhancing soft skills through traditional learning programs as well as informal learning approaches. Soft Skills Revolution contains practical guidance for creating an engaging learning experience that highlights such important concepts as: Components for Clear Communication The Power of Yes Listening and the Language of Acceptance A Nine-Step Model for Problem Solving Interventions for Moving a Team to Results Giving Helpful Feedback Moving from Conflict to Cooperation In addition, The Leader's Connection section is designed for upper level management and facilitators who want to help organizational leaders integrate the book's important concepts and skills into their interactions with team and staff members. "Kamin's engaging writing style, deep and down to earth at the same time, makes this book an easy learning experience of the 'hard' soft skills we all need to master. By developing these soft skills we can make our world a better place!" Isabel Rimanoczy, Legacycoach, Director Minervas, Women Changing the World and author of Big Bang Being "Kamin has mastered the challenge of bringing soft skills to life. Her simple definitions, clear examples, references to seminal authors, focused questions, conceptual frameworks, and helpful hints invite and encourage the reader to make these soft skills her/his own." Ernie Turner, president, LIM LLC and author of Action Reflection Learning

The Leader's Guide to Mindfulness

Author : Audrey Tang
Publisher : Pearson UK
ISBN 13 : 1292248424
Total Pages : 188 pages
Book Rating : 4.2/5 (922 download)

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Book Synopsis The Leader's Guide to Mindfulness by : Audrey Tang

Download or read book The Leader's Guide to Mindfulness written by Audrey Tang and published by Pearson UK. This book was released on 2018-12-14 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed. For leaders wanting to use proven mindfulness strategies and tools to unlock top performance and results. The Leader’s Guide to Mindfulness is a highly practical guide to help you focus your attention on the present so you and your organisation can perform more effectively. With emphasis on the “why” and the “how” of mindfulness, you’ll discover how to reap the performance benefits and also learn how to use mindfulness to become an emotionally agile leader. Through a combination of ground rules, practical exercises, case studies and no-nonsense advice, you’ll discover how mindfulness can help you and your organisation to: Improve wellbeing and resilience Improve relationships Improve collaboration Improve creativity and innovation Improve decision making and problem-solving

The CIO Edge

Author : Graham Waller
Publisher : Harvard Business Press
ISBN 13 : 142217221X
Total Pages : 240 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis The CIO Edge by : Graham Waller

Download or read book The CIO Edge written by Graham Waller and published by Harvard Business Press. This book was released on 2010-11-11 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Great CIOs consistently exceed key stakeholders' expectations and maximize the business value delivered through their company's technology. What's their secret? Sure, IT professionals need technological smarts, plus an understanding of their company's goals and the competitive landscape. But the best of them possess a far more potent ability: they forge good working relationships with everyone involved in an IT-enabled project, whether it's introducing new hardware or implementing a major business transformation. In The CIO Edge, the authors draw on Korn/Ferry International's extensive empirical data on leadership competencies as well as Gartner's research on IT trends and the CIO role. They prove that, for IT leaders, mastering seven essential skills yields big results. This new book lays out the people-to-people leadership competencies that the highest-performing CIOs have in common—including the ability to inspire others, connect with a diverse array of stakeholders, value others' ideas, and manifest caring in their relationships. The authors then explain how to cultivate each defining competency. Learn these skills, and you'll get more work done through others' enabling you to successfully execute more IT projects, generate better results for your company, and concentrate your efforts where they'll exert the most impact. The payoff? As the authors show, you'll work smarter, not harder—and get promoted far faster than your peers.

The Leader's Guide to Resilience

Author : Audrey Tang
Publisher : Pearson UK
ISBN 13 : 1292331275
Total Pages : 207 pages
Book Rating : 4.2/5 (923 download)

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Book Synopsis The Leader's Guide to Resilience by : Audrey Tang

Download or read book The Leader's Guide to Resilience written by Audrey Tang and published by Pearson UK. This book was released on 2021-01-19 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Leader’s Guide to Resilience is your essential toolkit to build authentic strength within your business, so you can thrive in a changing and challenging world. Resilience is the core of growth and regrowth. It is what contributes most to the advancement of your organisation and your role as leader. Your personal resilience, and that of your teams, organisation and broader community network, must be actively nurtured to give you the tools to face anything that comes your way. This book will give you clear, effective and adaptable methods to initiate your first steps in building resilience, as well as advanced practical ways to refine, develop and future-proof your progress once on the path. Whatever life throws at you, resilience will help you bounce back. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Emotional Intelligence for Sales Success

Author : Colleen Stanley
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814430295
Total Pages : 226 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Emotional Intelligence for Sales Success by : Colleen Stanley

Download or read book Emotional Intelligence for Sales Success written by Colleen Stanley and published by AMACOM Div American Mgmt Assn. This book was released on 2013 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why do salespeople frequently fail to execute-even when they know what they should do?

Emotional Intelligence for Project Managers

Author : Anthony Mersino
Publisher : AMACOM
ISBN 13 : 0814432786
Total Pages : 292 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Emotional Intelligence for Project Managers by : Anthony Mersino

Download or read book Emotional Intelligence for Project Managers written by Anthony Mersino and published by AMACOM. This book was released on 2013-06-15 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: You’ve spent years gathering the technical intelligence you need for this challenging career--now separate yourself from the pack by increasing your emotional intelligence! As recent research has indicated that emotional intelligence (EI) now accounts for 70 to 80 percent of management success, there is no doubt that today’s successful project manager needs strong interpersonal skills and the ability to recognize emotional cues to lead their teams to success--the technical expertise the position depended on so greatly in the past simply isn’t enough anymore! Emotional Intelligence for Project Managers introduces you to all facets of EI and shows how emotions can be leveraged to meet project goals. Project managers strong in technical skills but needing help in the EI department will learn how to: Set the tone and direction for the project Communicate effectively Motivate, inspire, and engage their team Encourage flexibility and collaboration Deal productively with stress, criticism, and change Establish the kind of high morale that attracts top performers Now in its second edition, Emotional Intelligence for Project Managers includes several expanded sections on self-awareness and self-management, as well as a new chapter on using EI to lead Agile Teams and a close look at Servant Leadership.