Servitization Strategy

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Servitization Strategy

Author : Tim Baines
Publisher : Springer Nature
ISBN 13 : 303145426X
Total Pages : 250 pages
Book Rating : 4.0/5 (314 download)

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Book Synopsis Servitization Strategy by : Tim Baines

Download or read book Servitization Strategy written by Tim Baines and published by Springer Nature. This book was released on 2024-01-05 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Competing through advanced services involves offering products-as-a-service, delivering outcomes for customers, and regularly earning revenue when customers get the results they value. This strategic move towards delivering outcomes can present many challenges for a firm. Part of the Palgrave Executive Essentials series, this book introduces outcome-based business models as Advanced Services Business Models and provides a practical guide on how a firm can innovate these services through a process known as servitization. Servitization offers businesses a pathway to both improve economic productivity and sustainability. It can create greater value for customers, while also improving resource efficiency and dematerialisation of the supply chain. It has the potential to reshape the industrial landscape for businesses, markets, and consumers around the world. This book is for executives, professionals, and anyone else who is looking for a practical guide to implementing service-based business models or seeking to innovate their business models to focus on services. It functions as a companion for students in executive education courses on servitization, business model innovation, strategy, and operations and should be on the radar of all instructors in those fields.

Servitization Strategy and Managerial Control

Author : Anna Pistoni
Publisher : Emerald Group Publishing
ISBN 13 : 1787148459
Total Pages : 328 pages
Book Rating : 4.7/5 (871 download)

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Book Synopsis Servitization Strategy and Managerial Control by : Anna Pistoni

Download or read book Servitization Strategy and Managerial Control written by Anna Pistoni and published by Emerald Group Publishing. This book was released on 2017-11-29 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book intends to present and discuss the main challenges that companies interested in servitization strategies have to overcome, with a particular focus on the design of managerial control systems. The book can represent a useful tool for companies interested developing successful servitization strategies.

Practices and Tools for Servitization

Author : Marko Kohtamäki
Publisher : Springer
ISBN 13 : 3319765175
Total Pages : 429 pages
Book Rating : 4.3/5 (197 download)

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Book Synopsis Practices and Tools for Servitization by : Marko Kohtamäki

Download or read book Practices and Tools for Servitization written by Marko Kohtamäki and published by Springer. This book was released on 2018-05-31 with total page 429 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited book intends to provide knowledge on tools and practices of servitization to facilitate the formulation and implementation of servitization-based strategies, service infusion and manufacturing service transition globally. Including 22 practically relevant contributions, this book aims to help scholars and practitioners seeking to facilitate servitization in companies through original perspectives and advanced thinking in related issues such as business models, strategic change, practices, processes, routines, value creation and appropriation. Employing practice theory as a useful frame, the contributions span theoretical approaches such as product-service systems, service science, services-dominant logic and cocreation, resource-based views, industrial organization and institutional theory. The book presents tools and frameworks to enable and support servitization and engender understanding of servitization-as-practice.

Service Excellence for Sustainability

Author : Nur Fazidah Elias
Publisher : Springer Nature
ISBN 13 : 9811625794
Total Pages : 95 pages
Book Rating : 4.8/5 (116 download)

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Book Synopsis Service Excellence for Sustainability by : Nur Fazidah Elias

Download or read book Service Excellence for Sustainability written by Nur Fazidah Elias and published by Springer Nature. This book was released on 2021-07-22 with total page 95 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides significant conceptual and empirical contributions to the understanding of service science and the practices of service sectors in the wake of the fourth industrial revolution bringing together a collection of articles written by keynote and invited speakers at the 2nd Service Science Symposium held on 24 November 2019. The symposium was organised by the Serviceology Society Malaysia (SESMA), which aims to bring service researchers and practitioners under one roof to redefine service concepts and ideas and explore their application in real industrial and community settings. In their contributions, authors present multiple real-world cases of service systems to demonstrate how organisations can incorporate service science to achieve sustainable development. By re-examining the existing service science models and the value creation process using valuable insights obtained from industries and communities in Malaysia, Japan and Taiwan, the authors present a new way forward for organisations.

Service Science, Management, and Engineering:

Author : Gang Xiong
Publisher : Academic Press
ISBN 13 : 0123970377
Total Pages : 401 pages
Book Rating : 4.1/5 (239 download)

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Book Synopsis Service Science, Management, and Engineering: by : Gang Xiong

Download or read book Service Science, Management, and Engineering: written by Gang Xiong and published by Academic Press. This book was released on 2012-04-12 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications. Service Science, Management, and Engineering presents the latest issues and development in service science. Both theory and applications issues are covered in this book, which integrates a variety of disciplines, including engineering, management, and information systems. These topics are each related to service science from various perspectives, and the book is supported throughout by applications and case studies that showcase best practice and provide insight and guidelines to assist in building successful service systems. Presents the latest research on service science, management and engineering, from both theory and applications perspectives Includes coverage of applications in high-growth sectors, along with real-world frameworks and design techniques Applications and case studies showcase best practices and provide insights and guidelines to those building and managing service systems

Made to Serve

Author : Timothy Baines
Publisher : John Wiley & Sons
ISBN 13 : 1118585283
Total Pages : 277 pages
Book Rating : 4.1/5 (185 download)

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Book Synopsis Made to Serve by : Timothy Baines

Download or read book Made to Serve written by Timothy Baines and published by John Wiley & Sons. This book was released on 2013-04-09 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive, practical introduction to one of the most important new trends in manufacturing, globally The delivery of a service component as an added value when providing products, servitization is all the rage in the manufacturing sector around the world. Yet, despite the clear competitive advantage of servitization, most manufacturers remain reluctant to venture into, what for them, is a strange new world. Written by a team of internationally respected servitization experts and innovators, this book provides you with a detailed road map for successfully navigating the servitization terrain. Unlike most authors on the subject who merely sing the praises of servitization, Baines and Lightfoot provide you with a framework for accessing the feasibility of adopting a services-led competitive strategy in your company, along with strategies for designing and implementing the kinds of service offerings customers increasingly are coming to expect. Grounded in real-world practice and supported by a wealth of up-to-the minute research, this book helps ease the way for manufacturers considering adopting a servitization model Shows how to exploit your company's manufacturing competencies to build a strong servitization element without becoming "just another services company" Provides numerous illustrations and examples of services-led competitive strategies, with an emphasis on the advanced services most widely associated with servitization worldwide Packed with fascinating and instructive case studies from leading manufacturing firms across industry sectors, including Caterpillar, Rolls-Royce, Alstom, MAN, Xerox and others

The Palgrave Handbook of Servitization

Author : Marko Kohtamäki
Publisher : Springer Nature
ISBN 13 : 3030757714
Total Pages : 552 pages
Book Rating : 4.0/5 (37 download)

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Book Synopsis The Palgrave Handbook of Servitization by : Marko Kohtamäki

Download or read book The Palgrave Handbook of Servitization written by Marko Kohtamäki and published by Springer Nature. This book was released on 2021-07-26 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: Manufacturers have shifted their focus from products to smart solutions in search of higher returns and additional growth opportunities. This shift, described as servitization, or lately as a digital servitization, is not a simple process. Academic study has revealed that its issues are complex, problematic, contingent, and even paradoxical, involving multiple organizational layers, such as operations, strategic, relational, and even ecosystemic layers. Recent literature studies have called for improved theories in servitization, and even alternative narratives. In this handbook, the chapters take different perspectives towards servitization, digital servitization or Product-Service-Software systems, presenting and debating over concepts such as organizational transformation, change management, strategic management, business models, innovation and product-service operations. The handbook provides an opportunity to develop improved theoretical grounds for servitization, and thus to elaborate and develop the field further. This volume will be of great interest for the servitization community, including scholars, Ph.D. and master students, but also company managers, developers and consultants facilitating company’s servitization efforts.

Servitization in Industry

Author : Gunter Lay
Publisher : Springer
ISBN 13 : 3319069357
Total Pages : 349 pages
Book Rating : 4.3/5 (19 download)

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Book Synopsis Servitization in Industry by : Gunter Lay

Download or read book Servitization in Industry written by Gunter Lay and published by Springer. This book was released on 2014-06-13 with total page 349 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book summarizes the “interim result” of the servitization activities in manufacturing industries. While the early literature on servitization tended to stress only its advantages, more recently, scholars have also started to refer to the challenges associated with servitization. This book attempts to give a balanced picture of servitization. The book is structured in four parts: Part I introduces the topic by presenting the most recent academic discussion about servitization and uses an empirical analysis to show the degree of servitization across Europe. The results of this analysis are then compared to the discussion in the literature. This comparison highlights the existing discrepancies between the rather euphoric literature and the more skeptical practical experience. The second and third parts attempt to explain these discrepancies by taking as a starting point the assumption that servitization recommendations have to consider the heterogeneity of the manufacturing sector and the capabilities of the provider. Part II presents articles which analyze the specific characteristics of different sectors with their barriers and potentials and presents frameworks for a successful servitization of the core sectors in European manufacturing industries which include, e.g. aeronautics, automotive, ICT, chemical industries, pulp and paper industries and different engineering sectors. Part III focuses on companies’ capabilities which are necessary for successful servitization. These include strategic management, marketing, organization, innovation, engineering, human resources, controlling, quality and networks. All the contributions in parts II and III add up to a detailed picture of servitization for sectors and functions and indicate the practical implications for enterprises in manufacturing industries. The fourth part concludes the book with a chapter summarizing the findings and giving an outlook of servitization in manufacturing industries, its challenges and future developments.

Service Strategy in Action

Author : Christian Kowalkowski
Publisher :
ISBN 13 : 9780692819104
Total Pages : 324 pages
Book Rating : 4.8/5 (191 download)

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Book Synopsis Service Strategy in Action by : Christian Kowalkowski

Download or read book Service Strategy in Action written by Christian Kowalkowski and published by . This book was released on 2017-03-29 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's competitive global markets, simply making a great product is not enough. To achieve profitable growth and stand out among competitors, you must start to strategically compete through service and innovative solutions for business customers. Professors Christian Kowalkowski and Wolfgang Ulaga guide you how to shift your business from a goods-centric to a service-savvy model. The authors' proprietary twelve-step roadmap to profitable service growth will help you break out of a narrow product-centric logic and discover how to � determine if your company is "fit-for-service," � make the most of your existing services, � innovate and create value-added services and customer solutions beyond your products, � embed a true service-centric culture in your organization, � drive change and align your service strategy with corporate goals, � transform your product-centric sales force into a service-savvy sales organization, � design an organizational structure that promotes service growth, and � align your interests with distributors and partners. Kowalkowski and Ulaga's twelve-step roadmap is based on rigorous research and long-standing experience working with businesses. They have worked with hundreds of managers in industrial and professional services companies, conducted research projects, led executive workshops, and published numerous articles in scientific and managerial journals, including Harvard Business Review, among others. Here, they share not only their own insights but the lessons learned from successful case studies and years of extensive research.

EBOOK: Operations Management 2/e

Author : PATON
Publisher : McGraw Hill
ISBN 13 : 1526848236
Total Pages : 577 pages
Book Rating : 4.5/5 (268 download)

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Book Synopsis EBOOK: Operations Management 2/e by : PATON

Download or read book EBOOK: Operations Management 2/e written by PATON and published by McGraw Hill. This book was released on 2020-12-03 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: EBOOK: Operations Management 2/e

Integrated Vehicle Health Management

Author : Ian K Jennions
Publisher : SAE International
ISBN 13 : 0768078423
Total Pages : 182 pages
Book Rating : 4.7/5 (68 download)

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Book Synopsis Integrated Vehicle Health Management by : Ian K Jennions

Download or read book Integrated Vehicle Health Management written by Ian K Jennions and published by SAE International. This book was released on 2012-11-12 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Following the best seller, Integrated Vehicle Health Management: Perspectives on an Emerging Field, the new title Integrated Vehicle Health Management: The Business Case Theory and Practice takes the subject to the next level. This time it addresses the commercial justification for the adoption of a new modus operandi in asset health management, and its impact on business strategy and servitization of technology. Edited by Dr. Ian Jennions, Director of the IVHM Center at Cranfield University in the U.K., the book tackles the most important questions on the transformation of business from selling a product, and deriving future income from spare part sales, to selling a service in which income is received in return for effective maintenance of the asset. The resulting service business requires a much deeper understanding of how the product is used and should be maintained, thus providing the rationale for Integrated Vehicle Health Management- IVHM. Chapter highlights include: -How to calculate the return on investment of an IVHM system -How real options can be used for decision making -How the availability of prognostic information affects maintenance -The business potential of structural health monitoring in aeronautics Integrated Vehicle Health Management: The Business Case Theory and Practice includes interviews with manufacturers and suppliers on how they are marketing one-of-a-kind services, and opening up new and sustainable revenue streams. Case studies are also introduced to demonstrate the real value of condition-based maintenance, the advantage of cost avoidance and risk mitigation for high-value assets. The objective is to provide the tools and techniques for constructing a business case while also providing some of the context in which these variables are framed. Directed at industry professionals as well as researchers and students, Integrated Vehicle Health Management: The Business Case Theory and Practice fills an important gap in this emerging body of knowledge which unites the technical and the business aspects of a paradigm shift.

Servitization, IT-ization and Innovation Models

Author : Hitoshi Hirakawa
Publisher : Routledge
ISBN 13 : 041563945X
Total Pages : 191 pages
Book Rating : 4.4/5 (156 download)

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Book Synopsis Servitization, IT-ization and Innovation Models by : Hitoshi Hirakawa

Download or read book Servitization, IT-ization and Innovation Models written by Hitoshi Hirakawa and published by Routledge. This book was released on 2013 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 2013. Routledge is an imprint of Taylor & Francis, an informa company.

Enterprise Interoperability: Smart Services and Business Impact of Enterprise Interoperability

Author : Martin Zelm
Publisher : John Wiley & Sons
ISBN 13 : 1119564026
Total Pages : 496 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis Enterprise Interoperability: Smart Services and Business Impact of Enterprise Interoperability by : Martin Zelm

Download or read book Enterprise Interoperability: Smart Services and Business Impact of Enterprise Interoperability written by Martin Zelm and published by John Wiley & Sons. This book was released on 2018-10-25 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ability of future industry to create interactive, flexible and always-on connections between design, manufacturing and supply is an ongoing challenge, affecting competitiveness, efficiency and resourcing. The goal of enterprise interoperability (EI) research is therefore to address the effectiveness of solutions that will successfully prepare organizations for the advent and uptake of new technologies. This volume outlines results and practical concepts from recent and ongoing European research studies in EI, and examines the results of research and discussions cultivated at the I-ESA 2018 conference, “Smart services and business impact of enterprise interoperability”. The conference, designed to encourage collaboration between academic inquiry and real-world industry applications, addressed a number of advanced multidisciplinary topics including Industry 4.0, Big Data, the Internet of Things, Cloud computing, ontology, artificial intelligence, virtual reality and enterprise modelling for future “smart” manufacturing. Readers will find this book to be a source of invaluable knowledge for enterprise architects in a range of industries and organizations.

Service Systems Implementation

Author : Haluk Demirkan
Publisher : Springer Science & Business Media
ISBN 13 : 1441979042
Total Pages : 325 pages
Book Rating : 4.4/5 (419 download)

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Book Synopsis Service Systems Implementation by : Haluk Demirkan

Download or read book Service Systems Implementation written by Haluk Demirkan and published by Springer Science & Business Media. This book was released on 2011-02-07 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Systems Implementation provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. The book presents action-oriented, application-oriented, design science-oriented (artifacts building: constructs, models, methods and instantiations) and case study-oriented research with actionable results by illustrating techniques that can be employed in large scale, real world examples. The case studies will help visualize service systems along the four key dimensions of people, information, technology and value propositions which can help enable better integration between them towards higher value propositions. The chapters, written by leading experts in the field, examine a wide range of substantive issues and implementations related to service science in various industries. These contributions also showcase the application of an array of research methods, including surveys, experiments, design science, case studies and frameworks, providing the reader with insights and guidelines to assist in building their own service systems, and thus, moving toward a more favorable service customer and provider experience. Service Systems Implementation, along with its companion text, The Science of Service Systems, is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science.

Engineering Asset Management

Author : Dimitris Kiritsis
Publisher : Springer Science & Business Media
ISBN 13 : 0857293206
Total Pages : 800 pages
Book Rating : 4.8/5 (572 download)

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Book Synopsis Engineering Asset Management by : Dimitris Kiritsis

Download or read book Engineering Asset Management written by Dimitris Kiritsis and published by Springer Science & Business Media. This book was released on 2011-02-03 with total page 800 pages. Available in PDF, EPUB and Kindle. Book excerpt: Engineering Asset Management discusses state-of-the-art trends and developments in the emerging field of engineering asset management as presented at the Fourth World Congress on Engineering Asset Management (WCEAM). It is an excellent reference for practitioners, researchers and students in the multidisciplinary field of asset management, covering such topics as asset condition monitoring and intelligent maintenance; asset data warehousing, data mining and fusion; asset performance and level-of-service models; design and life-cycle integrity of physical assets; deterioration and preservation models for assets; education and training in asset management; engineering standards in asset management; fault diagnosis and prognostics; financial analysis methods for physical assets; human dimensions in integrated asset management; information quality management; information systems and knowledge management; intelligent sensors and devices; maintenance strategies in asset management; optimisation decisions in asset management; risk management in asset management; strategic asset management; and sustainability in asset management.

Research Anthology on Cross-Industry Challenges of Industry 4.0

Author : Management Association, Information Resources
Publisher : IGI Global
ISBN 13 : 1799886077
Total Pages : 2004 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Research Anthology on Cross-Industry Challenges of Industry 4.0 by : Management Association, Information Resources

Download or read book Research Anthology on Cross-Industry Challenges of Industry 4.0 written by Management Association, Information Resources and published by IGI Global. This book was released on 2021-02-05 with total page 2004 pages. Available in PDF, EPUB and Kindle. Book excerpt: As Industry 4.0 brings on a new bout of transformation and fundamental changes in various industries, the traditional manufacturing and production methods are falling to the wayside. Industrial processes must embrace modern technology and the most recent trends to keep up with the times. With “smart factories”; the automation of information and data; and the inclusion of IoT, AI technologies, robotics, and cloud computing comes new challenges to tackle. These changes are creating new threats in security, reliability, the regulations around legislation and standardization of technologies, malfunctioning devices or operational disruptions, and more. These effects span a variety of industries and need to be discussed. Research Anthology on Cross-Industry Challenges of Industry 4.0 explores the challenges that have risen as multidisciplinary industries adapt to the Fourth Industrial Revolution. With a shifting change in technology, operations, management, and business models, the impacts of Industry 4.0 and digital transformation will be long-lasting and will forever change the face of manufacturing and production. This book highlights a cross-industry view of these challenges, the impacts they have, potential solutions, and the technological advances that have brought about these new issues. It is ideal for mechanical engineers, electrical engineers, manufacturers, supply chain managers, logistics specialists, investors, managers, policymakers, production scientists, researchers, academicians, and students looking for cross-industry research on the challenges associated with Industry 4.0.

Economic and Business Management 2022

Author : Bogdan Lent
Publisher : CRC Press
ISBN 13 : 1000929353
Total Pages : 316 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis Economic and Business Management 2022 by : Bogdan Lent

Download or read book Economic and Business Management 2022 written by Bogdan Lent and published by CRC Press. This book was released on 2023-04-04 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: Due to the impact of the epidemic in recent two years, the world economy has suffered great fluctuations. "Digital Finance", "Internet Finance" and "Science and Technology Finance" have gradually become hot spots in the industry, while enterprise development is also facing more challenges and difficulties. How should enterprises face the new situation and transformation? Economic and Business Management 2022 discusses the topics below: Economics: Marketing; Finance and Securities; Regional Economic; Tourism Economy; Economic Theory; Ecological Economy; Resources Economy; E-Commerce/Ebusiness; Finance and Tax. Business Management: Human resources; Market management; Sales management; Business management; Quality Management; Production management; Cultural system and mechanism; Fund management. The book is of interest to academics and professionals involved or interested in the fields mentioned above.