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Readers Guide To Strategies Tactics Operations For Achieving Dealer Excellenc
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Book Synopsis Reader's Guide to Strategies, Tactics, Operations for Achieving Dealer Excellenc by : Walter McDonald
Download or read book Reader's Guide to Strategies, Tactics, Operations for Achieving Dealer Excellenc written by Walter McDonald and published by Createspace Independent Publishing Platform. This book was released on 2018-05-16 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is a Reader's Guide? This Reader's Guide, by the Author, Walter J. McDonald, delivers a practical introduction to Strategies, Tactics, Operations for Achieving Dealer Excellence. It guides readers towards a thorough understanding of the text. You will see the back story and gain insights as to why each section is important. This Guide pinpoints highlights areas that could be especially valuable to you in your dealer business. Walter details what actions you can take to gain and maintain significant competitive advantage. This Reader's Guide provides the background story and Walter's aspirations that this work will help you become more successful. Keep in mind, at 564 pages, Strategies, Tactics, Operations for Achieving Dealer Excellence is a very comprehensive text. So, please take your time. Walter suggests you read one section and then reflect on the management tools and best practices presented. Use post-it notes to mark pages you would like to discuss with him. Walter would welcome your questions and comments: [email protected]
Book Synopsis Strategies, Tactics, Operations for Achieving Dealer Excellence by : Walter J. Mcdonald
Download or read book Strategies, Tactics, Operations for Achieving Dealer Excellence written by Walter J. Mcdonald and published by Createspace Independent Publishing Platform. This book was released on 2016-11-25 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt: Available NOW! "Strategies, Tactics, Operations for Achieving Dealer Excellence" is the second volume in McDonald's Master's Program in Dealer Management. It is the companion to his highly regarded, "Achieving Excellence in Dealer/Distributor Performance." "Strategies, Tactics, Operations" is the Comprehensive Guide to building Revenue Center management strengths. McDonald provides a roadmap to deploy highly competitive operations in New and Used Machinery Sales, Rentals Service and Parts. The Master's Program in Dealer Management Executives who utilize these texts in their business are achieving Master's Level insight into dealer management problems. Until now, there was only "tribal knowledge" of best ways to approach and solve dealer operations problems. At last, this "tribal knowledge" has been written indexed in the form of 500 documented Best Practices. THE THREE-VOLUME MASTER'S PROGRAM IN DEALER MANAGEMENT: Book One: "Achieving Excellence in Dealer/Distributor Performance" The first volume in the Dealer Development series, "Achieving Excellence in Dealer/Distributor Performance" focuses on how to optimize quantitative results . This text focuses on the 48 Critical Profit Variables or Performance Benchmark Standards for the five Dealer Revenue Centers: New and Used Machinery Sales, Rentals, Parts and Service. Book Two: "Strategies, Tactics, Operations for Achieving Dealer Excellence" This second volume, begins with building a Strategic Vision and provides a practical "how to" process for creating a winning Strategy. What assets do you use and where? Walter defines the characteristics of Operations Excellence in each revenue center. You examine 500 Best Business Practices of World-Class Dealers. Which are appropriate for you? Which must you do well to gain competitive advantage? Book Three: "Dealer Problem-Solving Handbook"" McDonald's "Dealer Problem-Solving Handbook" is a comprehensive trouble-shooting tool. Sales and Operations Problems are listed by Revenue Center. Causes are discussed and possible solutions are referenced in detail by page in his two texts: "Achieving Excellence in Dealer/Distributor Performance" and "Strategies, Tactics, Operations for Achieving Dealer Excellence." What Dealers are saying: Doug Taylor, President, Owner, Earthborne Trucks and Equipment I initially became acquainted with Walter through reading his first book, "Achieving Excellence in Dealer/Distributor Performance." I read the book many times. The insight it gave me into my own dealership made me wish I had been given this book at the beginning of my career. We were able to apply many of the tools and concepts suggested by Walter in his book to our construction equipment and heavy-duty truck business. Now, after reading Walter's "Strategies, Tactics, Operations for Achieving Dealer Excellence" and understanding how we have applied many of these principals to building our growth and profitability plan, I am confident that my company will be positioned to grow in our market. Applying the right strategy will allow us to execute the changes we need, the first time, and within the reach of our companies resources. Dealers who utilize the Revenue Center Best Practice Audits will be able to identify strengths and weaknesses, will quickly start prioritizing the biggest opportunities for improving their dealerships. For us, a quick comparison of each manager's top 5 weaknesses started to set the framework for revenue center action plans. Dealers who Benchmark their operations against the recommended 48 Critical Profit Variables will be able to rank, by priority, which business areas offer the most incremental profit and growth. I personally encourage every equipment Dealer Principal to at least get Walter's two volume set of Dealer Development books on the principals and practices of Excellence in Dealer Management and get those books in the hands of every key person at the dealership.
Book Synopsis Dealer Problem-Solving Handbook by : Walter J. Mcdonald
Download or read book Dealer Problem-Solving Handbook written by Walter J. Mcdonald and published by Createspace Independent Publishing Platform. This book was released on 2017-01-05 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: Walter J. McDonald's Dealer Problem-Solving Handbook is the resource guide or concordance to his first two volumes in his "Dealer Development Portfolio." This text is a comprehensive problem-solving, trouble-shooting tool for dealer management. Dealer Operations and Sales Problems are listed by Revenue Center. Causes are discussed and possible solutions are referenced in detail by page in books one and two: "Achieving Excellence in Dealer/Distributor Performance" and "Strategies, Tactics, Operations for Achieving Dealer Excellence" Each dealer performance deficiency is shown in the Handbook with possible cause(s) and locations of potential Corrective Action(s) in the first two texts. "Achieving Excellence in Dealer/Distributor Performance" focuses on how to optimize quantitative results in Dealer Revenue Center Operations and Financial Performance. This text focuses on the 48 Critical Profit Variables or Benchmark Performance Standards for the five Dealer Revenue Centers: New and Used Machinery Sales, Rentals, Parts and Service. "Strategies, Tactics, Operations for Achieving Dealer Excellence" is the comprehensive guide to building Revenue Center management strengths based on World Class Dealer Best Practices. In this work McDonald provides a roadmap on ways to structure and deploy highly competitive dealer operations in New and Used Machinery Sales, Rentals Service and Parts. "Strategies, Tactics, Operations for Achieving Dealer Excellence" is the comprehensive guide to building Revenue Center management strengths based on World Class Dealer Best Practices. McDonald provides a roadmap on ways to structure and deploy highly competitive dealer operations in New and Used Machinery Sales, Rentals Service and Parts. McDonald's "Master's Program in Dealer Management" now also includes this third volume, the "Dealer Problem-Solving Handbook." This is the highly-useful reference guide to the over 950 pages of his first two books. Problems are listed by Dealer Revenue Center with guides to finding potential solutions in both the "Achieving Excellence" and "Strategies, Tactics, Operations" texts. Comments by Industry Executives: Over the years Walt has amassed a plethora of valuable information and insight on what makes a successful equipment distribution business. Those of us who have participated in any of his workshops appreciate the passion he has to help improve performance. These are not passive events where we are lectured to all day. Benchmarking, challenging reflection, brainstorming solution options through best practices, discussions with peers - all focused on identifying and validating decisions we need to make. We are all lucky he made the effort to organize his knowledge in a format that will have on-going value for our industry for generations to come. Walt's third volume, the "Dealer Problem-Solving Handbook" in his "Master's in Dealer Management" compilation, has more tools for success available than we could of imagined a decade ago. Get started now so your journey to success is well underway. And, now this third volume is available to provide stimulation and support to sustain your momentum. Mr. John M. Vandy is currently the President of Exotex, Inc., and Vice President and General Manager of GTherm Energy, Inc. Formerly: Training Manager, J.I. Case Corporation
Book Synopsis Reader's Guide to Achieving Excellence in Dealer/Distributor Performance by : Walter McDonald
Download or read book Reader's Guide to Achieving Excellence in Dealer/Distributor Performance written by Walter McDonald and published by Createspace Independent Publishing Platform. This book was released on 2018-05-16 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is a Reader's Guide? This Reader's Guide, by Walter McDonald, delivers a practical introduction to Achieving Dealer Excellence in Dealer Distributor Performance, guiding readers towards a thorough understanding of the text. You will see the back story and gain insights as to why each section is important. This Guide pinpoints highlights areas that could be especially valuable to you in your dealer business. I detail what actions you can take to gain and maintain significant competitive advantage. This Reader's Guide provides the background story and Walter's aspirations that this work will help you become more successful. Keep in mind, at 377 pages, Achieving Excellence in Dealer/Distributor Performance is a very comprehensive text. So, please take your time. Walter suggests you read one section and then reflect on the management tools and best practices presented. Use post-it notes to mark pages you would like to discuss with him. Walter would welcome your questions and comments: [email protected]
Book Synopsis Achieving Excellence in Dealer/Distributor Performance by :
Download or read book Achieving Excellence in Dealer/Distributor Performance written by and published by Createspace Independent Publishing Platform. This book was released on 2015-06-09 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Achieving Excellence in Dealer/Distributor Performance offers in-depth management coaching in each of these areas -- machinery sales, rentals, service, parts and customer training and retention, and is filled with practical programs to strengthen and increase profitability, cash flow and customer retention.Improving an industrial equipment business has four requirements:1. Measure the dealership against proper benchmark metrics. These 48 Critical Profit Variables are covered in detail in this text.2. Determine where you stand, find the gaps in your performance, Comprehensive self-assessment tools are provided.3. Identify "best practices" of high-performance dealers. Recommendations are made for each business area.4. Energize your company into a continuous improvement program. Numerous team discussion projects are included in the text. McDonald Group Institute for Dealer Development founder and author Walter McDonald has based this text on 40 years' experience in dealer management consulting and over 2,650 dealer management workshops.In many ways, this book is a written reflection of Walt's live dealer management seminars. If you are familiar with his work, you know that he focuses on the real value generating activities of the business. He is in the trenches with the dealer managers and field sales and aftermarket reps who create real value and make it happen every hour of every day in the dealership.McDonald's dealer management guide is an absorbing refresher for informed senior executives and a highly useful handbook for those future dealer leaders and related OEM managers on the way up.This dealer guide actually contains two books, one book with benchmarks and advice on what the numbers mean and the second book on how to improve the numbers. This manuscript could have been subtitled: 'real metrics, real solutions.' The dealer/distributor can analyze its business operations through the performance yardsticks presented in this timely publication.By Nick W. McGaughey, CPA, "This dealer text is very well thought out, well written, easy to read and follow. I believe it will be very beneficial to dealer principals and operating managers.By Dr. Shankar Basu, CEO Toyota-Lift of Los AngelesI particularly like the section 'How This Book Can Help' included early on in the work to help the user focus in on their primary trouble spot. I also appreciate the inclusion of the page on 'Terminology.' I think it does a good job of setting up the frame of reference for the user. By Jim JohnsonFormer Dealer Development ManagerNavistarI think dealer principals, operations and general managers, and sales, parts, service and rentals could all use this book. I can see value in taking this as a group reading project in our dealership and having weekly discussions on certain chapters.By George M. KeenOperations ManagerNew Virginia TractorI very much believe this will be a very beneficial tool to any dealership wanting to set achievement points to their success in all areas of operation.By Mike O'DonnellPresident & CEOStuart Tank SalesThis type of manual for a Dealer Principal is new and I think it is needed.By Bill L. RyanPresidentLiftOneEverything in this book is on target and relevant to running a successful dealership in today's world.By John ShearerGeneral Manager Construction and Forestry4Rivers EquipmentThis book has given me the opportunity to reflect, review and compare our current processes to the industry specific benchmarks that are discussed in the book. This effort has challenged me to go back to the basics of good business and review those (points) with others in our organization. By Stuart Thompson PresidentGarrison Toyota Material HandlingThis is a new manager training tool. I think new line managers should be reading this book so they understand how a Dealer Principal thinks when he looks at his business metrics and challenges.By Joe Verzino PresidentLifTech
Book Synopsis Workbook and Study Guide for the Master's Program in Dealer Management by : Walter McDonald
Download or read book Workbook and Study Guide for the Master's Program in Dealer Management written by Walter McDonald and published by . This book was released on 2017-04-17 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Workbook and Study Guide brings together significant elements of all three texts in "The Master's Program in Dealer Management" into a Profitable Dealer Strategy Development and Operations Improvement Program. The three texts include:-Achieving Excellence in Dealer/Distributor Performance - Strategies, Tactics, Operations for Achieving Dealer Excellence -The Dealer Problem-Solving Handbook The Workbook and Study Guide is designed for the Dealer Principal/Senior Executive who wishes to improve the overall profitability, market share, cash flow and customer retention of the dealership. It also serves as a "leader's guide" to organizational development and positive change. I have included many of the operational analysis exercises and discussion assignments from my "Master's Program in Dealer Management Workshop" with detailed instructions on how to best utilize them in your sales and profit improvement efforts.Be sure to carefully review the "Road Map for The Master's Program in Dealer Management" illustrated on page 12. Here you will see how the book is organized and how content from each text contributes to the development of your Remedial Action Plans.Walter J. McDonald
Book Synopsis Good Strategy Bad Strategy by : Richard Rumelt
Download or read book Good Strategy Bad Strategy written by Richard Rumelt and published by Currency. This book was released on 2011-07-19 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good Strategy/Bad Strategy clarifies the muddled thinking underlying too many strategies and provides a clear way to create and implement a powerful action-oriented strategy for the real world. Developing and implementing a strategy is the central task of a leader. A good strategy is a specific and coherent response to—and approach for—overcoming the obstacles to progress. A good strategy works by harnessing and applying power where it will have the greatest effect. Yet, Rumelt shows that there has been a growing and unfortunate tendency to equate Mom-and-apple-pie values, fluffy packages of buzzwords, motivational slogans, and financial goals with “strategy.” In Good Strategy/Bad Strategy, he debunks these elements of “bad strategy” and awakens an understanding of the power of a “good strategy.” He introduces nine sources of power—ranging from using leverage to effectively focusing on growth—that are eye-opening yet pragmatic tools that can easily be put to work on Monday morning, and uses fascinating examples from business, nonprofit, and military affairs to bring its original and pragmatic ideas to life. The detailed examples range from Apple to General Motors, from the two Iraq wars to Afghanistan, from a small local market to Wal-Mart, from Nvidia to Silicon Graphics, from the Getty Trust to the Los Angeles Unified School District, from Cisco Systems to Paccar, and from Global Crossing to the 2007–08 financial crisis. Reflecting an astonishing grasp and integration of economics, finance, technology, history, and the brilliance and foibles of the human character, Good Strategy/Bad Strategy stems from Rumelt’s decades of digging beyond the superficial to address hard questions with honesty and integrity.
Download or read book Backpacker written by and published by . This book was released on 2001-03 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: Backpacker brings the outdoors straight to the reader's doorstep, inspiring and enabling them to go more places and enjoy nature more often. The authority on active adventure, Backpacker is the world's first GPS-enabled magazine, and the only magazine whose editors personally test the hiking trails, camping gear, and survival tips they publish. Backpacker's Editors' Choice Awards, an industry honor recognizing design, feature and product innovation, has become the gold standard against which all other outdoor-industry awards are measured.
Book Synopsis Warehouse Management by : Gwynne Richards
Download or read book Warehouse Management written by Gwynne Richards and published by Kogan Page Publishers. This book was released on 2011-06-03 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Warehouses are an integral link in the modern supply chain, ensuring that the correct product is delivered in the right quantity, in good condition, at the required time, and at minimal cost: in effect, the perfect order. The effective management of warehouses is vital in minimizing costs and ensuring the efficient operation of any supply chain. Warehouse Management is a complete guide to best practice in warehouse operations. Covering everything from the latest technological advances to current environmental issues, this book provides an indispensable companion to the modern warehouse. Supported by case studies, the text considers many aspects of warehouse management, including: cost reduction productivity people management warehouse operations With helpful tools, hints and up-to-date information, Warehouse Management provides an invaluable resource for anyone looking to reduce costs and boost productivity.
Download or read book Marketing Information Guide written by and published by . This book was released on 1968 with total page 942 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Service Strategy in Action by : Christian Kowalkowski
Download or read book Service Strategy in Action written by Christian Kowalkowski and published by . This book was released on 2017-03-29 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's competitive global markets, simply making a great product is not enough. To achieve profitable growth and stand out among competitors, you must start to strategically compete through service and innovative solutions for business customers. Professors Christian Kowalkowski and Wolfgang Ulaga guide you how to shift your business from a goods-centric to a service-savvy model. The authors' proprietary twelve-step roadmap to profitable service growth will help you break out of a narrow product-centric logic and discover how to � determine if your company is "fit-for-service," � make the most of your existing services, � innovate and create value-added services and customer solutions beyond your products, � embed a true service-centric culture in your organization, � drive change and align your service strategy with corporate goals, � transform your product-centric sales force into a service-savvy sales organization, � design an organizational structure that promotes service growth, and � align your interests with distributors and partners. Kowalkowski and Ulaga's twelve-step roadmap is based on rigorous research and long-standing experience working with businesses. They have worked with hundreds of managers in industrial and professional services companies, conducted research projects, led executive workshops, and published numerous articles in scientific and managerial journals, including Harvard Business Review, among others. Here, they share not only their own insights but the lessons learned from successful case studies and years of extensive research.
Book Synopsis How I Learned to Let My Workers Lead by : Ralph Stayer
Download or read book How I Learned to Let My Workers Lead written by Ralph Stayer and published by Harvard Business Review Press. This book was released on 2009-09-10 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are your employees like a synchronized "V" of geese in flight-sharing goals and taking turns leading? Or are they more like a herd of buffalo-blindly following you and standing around awaiting instructions? If they're like buffalo, their passivity and lack of initiative could doom your company. In How I Learned to Let My Workers Lead, you'll discover how to transform buffalo into geese-by reshaping organizational systems and redefining employees' expectations about what it takes to succeed. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.
Book Synopsis Routines for Results by : Chris Hook
Download or read book Routines for Results written by Chris Hook and published by Taylor & Francis. This book was released on 2017-12-01 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you're a small or mid-size organization, managing operations can be challenging. This book provides greater insight into the methods, techniques, and tools that can be used against a well-proven organizational improvement framework. This book offers readers an opportunity to understand how to manage their businesses via the Baldrige framework, defines methods that they can use to improve operations, and ensures that those methods are appropriate and aligned to meet their needs. The tools in this book are proven and practical, but innovative methods developed by internal teams are even better.
Book Synopsis Export Marketing Strategy by : Shaoming Zou
Download or read book Export Marketing Strategy written by Shaoming Zou and published by Business Expert Press. This book was released on 2009-05-01 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you find that the domestic market is saturated, exporting is a very important strategic initiative, and you need this book to understand everything inherent in export marketing. This book describes the steps necessary to achieve success in export marketing. It is a step-by-step guide to the art and science of export marketing, from initial discovery to researching new markets, to the financial aspects, to managing ongoing operations.
Book Synopsis Strategic Marketing in the Global Forest Industries by : Heikki Juslin
Download or read book Strategic Marketing in the Global Forest Industries written by Heikki Juslin and published by . This book was released on 2002 with total page 616 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Operations Management in Automotive Industries by : Marco Gobetto
Download or read book Operations Management in Automotive Industries written by Marco Gobetto and published by Springer Science & Business Media. This book was released on 2013-10-23 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book has proved its worth over the years as a text for courses in Production Management at the Faculty of Automotive Engineering in Turin, Italy, but deserves a wider audience as it presents a compendium of basics on Industrial Management, since it covers all major topics required. It treats all subjects from product development and “make or buy”-decision strategies to the manufacturing systems setting and management through analysis of the main resources needed in production and finally exploring the supply chain management and the procurement techniques. The very last chapter recapitulates the previous ones by analysing key management indicators to pursue the value creation that is the real purpose of every industrial enterprise. As an appendix, a specific chapter is dedicated to the basics of production management where all main relevant definitions, techniques and criteria are treated, including some numerical examples, in order to provide an adequate foundation for understanding the other chapters. This book will be of use not only to Automotive Engineering students but a wide range of readers who wish to gain insight in the world of automotive engineering and the automotive industry in general.
Download or read book Execution written by Larry Bossidy and published by Crown Currency. This book was released on 2009-11-10 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 NEW YORK TIMES BESTSELLER • More than two million copies in print! The premier resource for how to deliver results in an uncertain world, whether you’re running an entire company or in your first management job. “A must-read for anyone who cares about business.”—The New York Times When Execution was first published, it changed the way we did our jobs by focusing on the critical importance of “the discipline of execution”: the ability to make the final leap to success by actually getting things done. Larry Bossidy and Ram Charan now reframe their empowering message for a world in which the old rules have been shattered, radical change is becoming routine, and the ability to execute is more important than ever. Now and for the foreseeable future: • Growth will be slower. But the company that executes well will have the confidence, speed, and resources to move fast as new opportunities emerge. • Competition will be fiercer, with companies searching for any possible advantage in every area from products and technologies to location and management. • Governments will take on new roles in their national economies, some as partners to business, others imposing constraints. Companies that execute well will be more attractive to government entities as partners and suppliers and better prepared to adapt to a new wave of regulation. • Risk management will become a top priority for every leader. Execution gives you an edge in detecting new internal and external threats and in weathering crises that can never be fully predicted. Execution shows how to link together people, strategy, and operations, the three core processes of every business. Leading these processes is the real job of running a business, not formulating a “vision” and leaving the work of carrying it out to others. Bossidy and Charan show the importance of being deeply and passionately engaged in an organization and why robust dialogues about people, strategy, and operations result in a business based on intellectual honesty and realism. With paradigmatic case histories from the real world—including examples like the diverging paths taken by Jamie Dimon at JPMorgan Chase and Charles Prince at Citigroup—Execution provides the realistic and hard-nosed approach to business success that could come only from authors as accomplished and insightful as Bossidy and Charan.
