R. O. I. Marketing Secrets Revealed

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Publisher :
ISBN 13 : 9780615386966
Total Pages : 0 pages
Book Rating : 4.3/5 (869 download)

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Book Synopsis R. O. I. Marketing Secrets Revealed by : Richard Seppala

Download or read book R. O. I. Marketing Secrets Revealed written by Richard Seppala and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: ROI Marketing Secrets Revealed is a collective MasterMind effort of 36 of Americas leading marketing experts to show you the value of determining ROI (return on investment) for your business. By focusing on ROI for each dollar spent in your marketing program, you can calculate how much you are spending on every marketing alternative. You can see in clear numbers which marketing channel is producing the most return for your invested dollars. Once you know this number, you can use it to compare every dollar you spend on marketing to determine which marketing strategy produces the best return for your business. Your newfound ROI knowledge will allow you to intelligently shift your money to your most effective marketing options, slash wasted expenses that don't produce, and increase the number of prospects you get for every dollar you spend.

Marketing by the Numbers

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Author :
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814416209
Total Pages : 257 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Marketing by the Numbers by : Leland Harden

Download or read book Marketing by the Numbers written by Leland Harden and published by AMACOM Div American Mgmt Assn. This book was released on 2011 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measuring return on marketing investment doesn't have to be mysterious...even in the age of Web 2.0. This book provides you with a foolproof system for determining the effectiveness of all your marketing strategies, online and off. --Book Jacket.

Marketing Machine: The Secret History of the Future of Marketing (ROI)

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Author :
Publisher : Lulu.com
ISBN 13 : 1483489213
Total Pages : 228 pages
Book Rating : 4.4/5 (834 download)

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Book Synopsis Marketing Machine: The Secret History of the Future of Marketing (ROI) by : Guy R. Powell

Download or read book Marketing Machine: The Secret History of the Future of Marketing (ROI) written by Guy R. Powell and published by Lulu.com. This book was released on 2018-09-10 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marketing should be as simple as putting money into the marketing side of the machine and watching revenue spurt out the other side. But if your brand isn't what you'd like it to be, if your consumer's purchase cycle is complex or long lasting, or if your products and services don't lend themselves to being purchased online, you already know it's not that easy. Guy R. Powell, founder and president of ProRelevant, explores four critical dimensions that businesses must master to become best in class and stay best in class: - needs to be a machine. - needs to be agile. - needs to be prepared for the future. - must own the future. As marketing expands in complexity with more and more online and offline media choices, marketers must still deliver the highest revenue for the least cost with the highest level of certainty. Build the right measurement infrastructure and leverage the best information possible to profitably grow your business with Marketing Machine.

The New Rules of Lead Generation

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Author :
Publisher : AMACOM
ISBN 13 : 081443262X
Total Pages : 292 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis The New Rules of Lead Generation by : David Scott

Download or read book The New Rules of Lead Generation written by David Scott and published by AMACOM. This book was released on 2013-03-13 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: From amidst the clutter of lead generation tactics, this strategic guide teaches marketers how to make the many available lead generation tactics work together to produce the maximum number of quality leads. Marketing expert David T. Scott identifies the seven most successful tactics--including email, direct mail, and search engine marketing; banner and social media advertising; cold calling; and trade shows--and reveals: when to use which tactics, how to use them cost-effectively, how each tactic has changed in recent years, and how lead generation tactics will continue to evolve in the future. Most importantly, he shares how marketers can achieve the best results--actionable leads for their products and services--and help their companies succeed. Featuring valuable tools for tracking costs and measuring results and indispensable advice that’s been thus-far absent from this emerging and in-demand field, The New Rules of Lead Generation takes a critical look at the most popular lead-generation strategies and shows marketers everywhere how to test new approaches on a limited budget, how to combine multiple tactics for a more powerful, integrated campaign, and how to capture the leads they need.

The Results Obsession

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Publisher :
ISBN 13 : 9780578686868
Total Pages : 388 pages
Book Rating : 4.6/5 (868 download)

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Book Synopsis The Results Obsession by : Karen J Marchetti

Download or read book The Results Obsession written by Karen J Marchetti and published by . This book was released on 2020-07 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you're looking to boost your results from every digital marketing effort, this book gives you a step-by-step roadmap. You'll focus your efforts on the elements that have the biggest impact on results. And emphasize the digital marketing channels with the highest ROI: your website, Search Engine Optimization (SEO), Email, and Pay-Per-Click (PPC) advertising. You'll start by correctly diagnosing your progress from Traffic to Leads to Sales - so you'll know exactly how to improve results. You'll understand what to review in Google Analytics (with step-by-step instructions). And you'll learn the Marketing Metrics to evaluate every marketing effort (with easy-to-follow formulas included). You'll have winning "formulas" to make every element of your copy really sell! And you'll learn to strategically craft Offers for a big change in results. You'll also discover easy ways to "test your way to success," so your marketing becomes more effective with every effort! Finally, if you rely on outside resources, you'll learn how to evaluate every marketing proposal to choose better partners and solutions. Results are the key in marketing. "Does it matter if the artwork was stunning, or you thought the copy was amazing, if the effort didn't bring in leads or sales?" When you focus on results from every effort, you'll find ways to make every effort more successful. This is the definitive handbook on digital marketing for small businesses. It serves as your "expert consultant" to help get maximum return on every marketing dollar, and hire the right marketing specialists. Why wing it? With a book like this, you'll never have to. The Results Obsession walks you through clear, specific, detailed steps for diagnosing problems, driving leads and sales, website navigation and content, SEO, online ads, email, testing, measuring, and staffing -- all focused on the specific needs of small businesses.The emphasis on TRAFFIC, LEADS, and SALES, and how to analyze these metrics will surely prove helpful to readers. So many marketers execute campaigns without properly analyzing the results. This book gives you an understanding of what KPIs need the most focus. Written and formatted in a reader-friendly style, with lots of bullet points, short paragraphs, and white space to make it easy to get through, and easy to find what you're looking for. Karen J. Marchetti brings 30+ years of Internet marketing and direct marketing planning, testing, and creative expertise for leaders worldwide. Her strategies have: doubled client sales, boosted online leads by 67%, driven 60% response to a survey by C-level executives, increased email click-through by 200%, and generated a 22% opt-in rate! She has taught Internet Marketing and Direct Marketing at San Diego State University, University of San Diego, UC San Diego, CSU Long Beach, and the University of San Francisco. Marchetti is a Google Ads Qualified Search Consultant and a Google Analytics Certified Consultant.

ROI in Marketing: The Design Thinking Approach to Measure, Prove, and Improve the Value of Marketing

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 1260460436
Total Pages : 360 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis ROI in Marketing: The Design Thinking Approach to Measure, Prove, and Improve the Value of Marketing by : Jack J. Phillips

Download or read book ROI in Marketing: The Design Thinking Approach to Measure, Prove, and Improve the Value of Marketing written by Jack J. Phillips and published by McGraw Hill Professional. This book was released on 2020-10-27 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get your bottom-line results where you want them by putting your marketing campaigns and initiatives to powerful new use Marketing is all about understanding and serving your customers’ needs—but how do you know that your events, campaigns, and communication initiatives are working at top effectiveness? And how can you determine whether your marketing investments are reaping real rewards? ROI (Return on Investment) is a performance measure used to evaluate the efficiency of all types of investments, and in this powerful guide, the team at the ROI Institute offer you a proven method for understanding your own marketing benchmarks as never before. Drawing on real data collected from real cases of real companies in a variety of industries, ROI in Marketing uses a data-driven process to help you measure: Input, including types of projects, audience reach, number of customers, costs, and more Reactions of target groups to products, services, and messages Actions, including how to process and monetize what the target group thinks, believes, and knows Business impact of actions taken by the target group and their influence on sales, new accounts, and profits ROI, monetary benefits of marketing programs compared to costs Intangibles, such as image, reputation, corporate social responsibility, and more Packed with actionable, results-driven processes, ROI in Marketing offers a powerful blueprint for transforming how you interact with your customers to get clear bottom-line results.

The New Rules of Lead Generation

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Author :
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814432611
Total Pages : 292 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis The New Rules of Lead Generation by : David T. Scott

Download or read book The New Rules of Lead Generation written by David T. Scott and published by AMACOM Div American Mgmt Assn. This book was released on 2013 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the rapidly evolving field of lead-generation marketing, how can you ever get ahead of the crowd to produce maximum results? Learn the key tactics that should be at the top of any marketer's rule book.

Experiential Marketing

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Publisher : John Wiley & Sons
ISBN 13 : 1119145880
Total Pages : 224 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis Experiential Marketing by : Kerry Smith

Download or read book Experiential Marketing written by Kerry Smith and published by John Wiley & Sons. This book was released on 2016-03-29 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most researched, documented, and comprehensive manifesto on experiential marketing. As customers take control over what, when, why, and how they buy products and services, brands face the complete breakdown and utter failure of passive marketing strategies designed more than a half-century ago. To connect with a new generation of customers, companies must embrace and deploy a new marketing mix, powered by a more effective discipline: experiences. Experiential marketing, the use of live, face-to-face engagements to connect with audiences, create relationships and drive brand affinity, has become the fastest-growing form of marketing in the world as the very companies that built their brands on the old Madison Avenue approach—including Coca-Cola, Nike, Microsoft, American Express and others—open the next chapter of marketing. . . as experiential brands. Using hundreds of case studies, exclusive research, and interviews with more than 150 global brands spanning a decade, global experiential marketing experts Kerry Smith and Dan Hanover present the most in-depth book ever written on how companies are using experiences as the anchor of reinvented marketing mixes. You’ll learn: The history and fundamental principles of experiential marketing How top brands have reset marketing mixes as experience-driven portfolios The anatomy of a brand experience The psychology of engagement and experience design The 10 habits of highly experiential brands How to measure the impact of experiential marketing How to combine digital and social media in an experiential strategy The experiential marketing vocabulary How to begin converting to experiential marketing Marketers still torn between outdated marketing models and the need to reinvent how they market in today’s customer-controlled economy will find the clarity they need to refine their marketing strategies, get a roadmap for putting their brands on a winning path, and walk away inspired to transition into experiential brands.

The Ultimate Success Secret

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Author :
Publisher : Dustin Mathews
ISBN 13 :
Total Pages : 178 pages
Book Rating : 4./5 ( download)

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Book Synopsis The Ultimate Success Secret by : Dustin Mathews

Download or read book The Ultimate Success Secret written by Dustin Mathews and published by Dustin Mathews. This book was released on 2014-06 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is It Possible That There Is One Single, Super-Powerful Secret Of Success Of Far Greater Importance Than All Others? Marketing and business-building gurus Dustin Mathews and Dan S. Kennedy have joined forces to deliver the 'the ultimate resource' for action-oriented individuals seeking to explode their income and develop competitive advantages that will endure the toughest of times. Transform Your Life & Business With Million Dollar Advice & Wisdom When you study success, successful people and successful businesses, you will find that they all have many, many differences and a few very important commonalities. Focusing on the commonalities is the premise of the classic 'Think And Grow Rich' and the modern day Tony Robbins. The Ultimate Success Secret has made the pursuit of success even easier by isolating THE ONE 'behavioral commonality' shared, used and relied on as a source of power by ALL exceptionally successful individuals. Virtually every great success and business breakthrough encountered by the authors has been the result of applying this single strategy, that you'll soon discover inside this book. Take the authors challenge and discover the The Ultimate Success Secret through a fascinating look at many super-achievers' experiences as well as many of their own. Those who live life 'large' do share a single, ultimate secret. Through the stories, experiences and examples we've assembled in this book, you can now discover that very secret and get it working for you.

The Secret Journey of Marketing

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Author :
Publisher : Zameer Ahmed Shaikh
ISBN 13 :
Total Pages : 139 pages
Book Rating : 4./5 ( download)

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Book Synopsis The Secret Journey of Marketing by : Zameer Ahmed Shaikh

Download or read book The Secret Journey of Marketing written by Zameer Ahmed Shaikh and published by Zameer Ahmed Shaikh. This book was released on 2023-06-20 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Secret Journey of Marketing" is an all-encompassing guide that covers the fundamentals, strategies, and career opportunities within the dynamic field of marketing. Whether you're a seasoned marketer or just starting, this book provides valuable insights and practical knowledge to help you excel in the ever-evolving marketing landscape. The book begins with an Introduction to Marketing, offering a comprehensive overview of the discipline. It explores the core principles of marketing and their application across various industries. By understanding the fundamentals, readers can build a solid foundation for their marketing endeavors. The 8Ps of Marketing, a popular marketing framework, is thoroughly discussed. This model covers the key components of marketing, including product, price, place, promotion, people, process, physical evidence, and positioning. Readers gain a deep understanding of how each element contributes to successful marketing campaigns and overall business strategy. "The Secret Journey of Marketing" dives into the world of Traditional Marketing, exploring tried-and-true methods that have long been employed by marketers. It covers traditional advertising channels, such as print, television, radio, and direct mail, and highlights their strengths and limitations in today's digital age. Digital Marketing takes center stage as the book delves into the power of online platforms and techniques. Readers learn about search engine optimization (SEO), content marketing, social media marketing, email marketing, and paid advertising. The book emphasizes the importance of leveraging digital channels effectively to reach and engage target audiences. Marketing Strategy is a crucial aspect of any successful marketing campaign. This book offers valuable insights into crafting effective marketing strategies, including market research, consumer segmentation, branding, storytelling, and persuasive copywriting. It emphasizes the significance of data-driven decision-making and analytics in optimizing marketing efforts. To understand the context and evolution of marketing, the book explores the History of Marketing. It delves into the origins of marketing and examines how it has evolved in response to societal changes and technological advancements. This historical perspective provides readers with a broader understanding of the field. Lastly, "The Secret Journey of Marketing" sheds light on the numerous Career Opportunities available in marketing. It highlights the diverse roles and responsibilities within the industry, ranging from brand management to digital marketing, market research, advertising, and public relations. Readers gain valuable insights into the skills and qualifications required for various marketing careers. Overall, "The Secret Journey of Marketing" is a comprehensive resource that equips readers with the knowledge and tools necessary to succeed in the competitive field of marketing. By combining theory with practical application, this book empowers marketers to develop effective strategies, leverage digital platforms, and make data-driven decisions. Whether you're a professional marketer or aspiring to enter the field, this book serves as an invaluable guide to achieving marketing success.

Copywriting Secrets Of Million Dollar Marketers Revealed

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Author :
Publisher : Lulu.com
ISBN 13 : 1471092852
Total Pages : 253 pages
Book Rating : 4.4/5 (71 download)

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Book Synopsis Copywriting Secrets Of Million Dollar Marketers Revealed by : Brian Cassingena

Download or read book Copywriting Secrets Of Million Dollar Marketers Revealed written by Brian Cassingena and published by Lulu.com. This book was released on 2012-04-30 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the inside stories from 8 super successful marketing experts who share their stories with YOU in this book. Revealed: - The behind the scenes story of Gary Halbert's famous "Coat of Arms" letter . . . and how it literally filled his office with bags of checks, day after day - How Gary Halbert created winning ad after winning ad . . . the simple process he used to become the greatest copywriter inhistory . . . revealed in this book - The 5 elements of irresistable offers which have made Pete Godfrey the #1 most sought after copywriter in Australia . . . and one of the best in the world - Jennie Armato's top secret strategy which gives her an unheard of 90%% conversion rate of internet leads to cash buyers - How to write ads & sales letters which make millions of dollars . . . Trevor Crook reveals how he writes the kind of sales copy which allows him to live the 'Laptop Lifestyle' . . .

SECRETS REVEALED: LEARN HOW TO MAKE 100 SALES IN JUST 24 HOURS

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Author :
Publisher : GAVEA LAB
ISBN 13 :
Total Pages : 51 pages
Book Rating : 4./5 ( download)

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Book Synopsis SECRETS REVEALED: LEARN HOW TO MAKE 100 SALES IN JUST 24 HOURS by : Marcel Pacheco

Download or read book SECRETS REVEALED: LEARN HOW TO MAKE 100 SALES IN JUST 24 HOURS written by Marcel Pacheco and published by GAVEA LAB. This book was released on with total page 51 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the game-changing guide that unveils the secrets to achieving an astounding 100 sales in just 24 hours - "Secrets Revealed: Learn How to Make 100 Sales in Just 24 Hours." In this revolutionary book, you'll be introduced to powerful strategies and insider tips that have the potential to skyrocket your sales and transform your business like never before. Drawing inspiration from the renowned marketing guru Jon Benson, this compelling book empowers you to tap into untapped potential and seize every opportunity for massive success. Whether you're an entrepreneur, a seasoned marketer, or just starting, this book holds the key to unlocking unprecedented growth. Inside the pages of "Secrets Revealed," you'll gain access to proven techniques that fuel rapid sales growth. Discover how to craft irresistible offers that compel customers to take action immediately. From crafting compelling sales funnels to optimizing your website for maximum conversions, you'll uncover the secrets that top-performing marketers swear by. But this book is more than just a compilation of tactics; it's a mindset shift towards embracing a results-driven approach. Learn to overcome common hurdles and break through sales plateaus, armed with a newfound confidence that breeds success. Dive into real-life case studies and learn from the experiences of industry leaders who have achieved remarkable sales feats in record time. Their insights and wisdom will serve as your guiding light on your journey to a successful 100-sales day. Discover the power of persuasive copywriting, strategic marketing campaigns, and leveraging social media platforms to drive a flood of eager customers to your doorstep. This book equips you with all the tools you need to seize the attention of your target audience and convert them into loyal, repeat customers. With "Secrets Revealed," you'll unveil the step-by-step blueprint that will take your sales to unprecedented heights. Be prepared to witness a transformation in your business as you implement these powerful strategies and see the results unfold in just 24 hours. Don't miss this opportunity to revolutionize your sales approach and unlock the potential for remarkable success. "Secrets Revealed: Learn How to Make 100 Sales in Just 24 Hours" is your ticket to an exhilarating journey towards exponential growth. Get ready to make history in your industry and seize your success today!

Secrets of Non-Suck Marketing

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Author :
Publisher : [email protected] 1-800-923-9495
ISBN 13 : 9780987748720
Total Pages : 102 pages
Book Rating : 4.7/5 (487 download)

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Book Synopsis Secrets of Non-Suck Marketing by : Jayson Peppar

Download or read book Secrets of Non-Suck Marketing written by Jayson Peppar and published by [email protected] 1-800-923-9495. This book was released on 2012-12 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: WARNING: DON'T LEND THIS BOOK TO ANYONE YOU MIGHT COMPETE WITH!!!! Your business needs to grow... NOW!! But, where do you start with a limited budget and no time? The High-ROI Marketing Bible will walk you step-by-step through: - Super effective phone-book strategies your competition will HATE - The easiest and fastest way to generate more sales (without dropping your price a dime) - The ONLY referral system that actually works - The madness that will make you millions (in fact, it's made one company BILLIONS) PLUS: Five cutting edge proven strategies even the most expensive marketing agencies still aren't using! Jayson Peppar pulls back the curtain on the EXACT strategies he uses to help his clients DOMINATE the competition while their business SKYROCKETS!!!! (Yes, even in this "bad economy") Jayson consults to businesses all around the world - in every industry, in every niche - yet consistently applies these strategies with regularly amazing-and-wildly-profitable results.

The Four Pillars of Profit-Driven Marketing: How to Maximize Creativity, Accountability, and ROI

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071615067
Total Pages : 241 pages
Book Rating : 4.0/5 (716 download)

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Book Synopsis The Four Pillars of Profit-Driven Marketing: How to Maximize Creativity, Accountability, and ROI by : Leslie Moeller

Download or read book The Four Pillars of Profit-Driven Marketing: How to Maximize Creativity, Accountability, and ROI written by Leslie Moeller and published by McGraw Hill Professional. This book was released on 2009-01-11 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Each year, billions of dollars are spent on marketing endeavors. Unfortunately, the vast majority of the money disappears into thin air, and marketing executives are left wondering if any of it came back in the form of ROI. Why? Because until now there has been no proven system for measuring marketing ROI. But as budgets tighten, marketing managers are feeling the pressure to come up with quantifiable results for every dollar spent. The ability to determine marketing ROI has long been desirable; now, it is critical. The Four Pillars of Profit-Driven Marketing is the first book to offer a practical, proven framework that helps marketers capture the metrics essential to determining ROI and use them to develop an overall marketing strategy based on accurate ROI figures. Inside, two marketing strategy executives at Booz & Company, Leslie Moeller and Edward Landry, reveal the “4 pillars of marketing," which help track ROI at every point in the ever-expanding and increasingly complex world of media platforms. You'll learn how to: Understand, classify, and choose Analytics Put the analytics to work with the right decision-support Systems & Tools Establish Processes that integrate the analytics and tools into operations Use Organizational Alignment to assure company-wide acceptance and execution of the system To help get your marketing ROI initiative off to a strong start, the authors provide a simple six-step process you can follow, which is illustrated with a case study of the Kellogg Company. By successfully integrating analytic firepower, decision support, processes, and people development, you will optimize your marketing dollars, better connect with customers, and watch your returns grow dramatically. Finally, the mystery of marketing ROI is solved.

Marketing ROI

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071436103
Total Pages : 287 pages
Book Rating : 4.0/5 (714 download)

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Book Synopsis Marketing ROI by : James Lenskold

Download or read book Marketing ROI written by James Lenskold and published by McGraw Hill Professional. This book was released on 2003-08-22 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: ROI (Return on Investment) is today's key business tool for measuring how effectively money was spent--yet few marketing managers receive any ROI training at all. Marketing ROIchanges all that, showing marketing pros at every level how to use ROI and other financial metrics to support their strategic decision making. This comprehensive book details how an accurate working knowledge of ROI is essential for using the latest marketing measurements, and provides insights for gaining the greatest competitive advantage from the skilled use and understanding of ROI concepts.

Results On Internet (ROI)

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Author :
Publisher : Author House
ISBN 13 : 1496933532
Total Pages : 485 pages
Book Rating : 4.4/5 (969 download)

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Book Synopsis Results On Internet (ROI) by : Andrew Kucheriavy

Download or read book Results On Internet (ROI) written by Andrew Kucheriavy and published by Author House. This book was released on 2014-10-27 with total page 485 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only book you need to produce, manage and market your company's website and achieve your business goals.

Secrets of the Marketing Masters

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Author :
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814410227
Total Pages : 289 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Secrets of the Marketing Masters by : Dick MARTIN

Download or read book Secrets of the Marketing Masters written by Dick MARTIN and published by AMACOM Div American Mgmt Assn. This book was released on 2009-05-15 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: All the old rules of marketing are up for grabs. Markets are fragmenting and globalizing; consumers have greater control over when and what media they use; and digital technologies have changed how people shop, work, and relax. But a small number of senior marketing leaders know how to engage consumers and keep them coming back. This book reveals the secrets to their success. Featuring exclusive interviews with top consumer and business-to-business marketers at companies like P&G, Unilever, GE, Nortel and American Express, Secrets of the Marketing Masters offers insight and practical advice, from how to gain the confidence of your colleagues on the senior team to how win your customers’ trust. Marketers will discover how to: • build a marketing culture • share results that matter–good and bad • connect with customers on an emotional level • find ways to amplify the customer voice within their company • run marketing like a professional service • cultivate positive word of mouth both on and offline • build customer listening posts • develop forward sensing mechanisms to spot new trends With this real-world, insider advice, readers can discover the techniques that will set them apart from the crowd and create lasting customer loyalty.