Quality Management For Coaching In Organizations

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Quality Management for Coaching in Organizations

Author : Internationale Coachfederation ICF Germany ICF
Publisher : BoD – Books on Demand
ISBN 13 : 3749497613
Total Pages : 89 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Quality Management for Coaching in Organizations by : Internationale Coachfederation ICF Germany ICF

Download or read book Quality Management for Coaching in Organizations written by Internationale Coachfederation ICF Germany ICF and published by BoD – Books on Demand. This book was released on 2019-10-11 with total page 89 pages. Available in PDF, EPUB and Kindle. Book excerpt: Coaching hat sich in Organisationen als wertvolles Weiterentwicklungs-Instrument etabliert. Es gibt zahlreiche Studien zur Wirksamkeit von Coaching, die die steigende Nachfrage nach Coaching belegen. Allerdings bleibt die Qualität der Einzelleistungen nicht selten hinter den ursprünglichen Erwartungen zurück. Ein wesentlicher Grund für diese Diskrepanz scheint ein recht unspezifisches Coaching-Verständnis zu sein. Bei genauer Prüfung entdeckt man sowohl auf Seiten der Anbieter als auch bei Coachingkonzepten und internen Coach-Pools bei Organisationen, dass so gut wie jede Unterstützung von Einzelpersonen im eins zu eins Kontakt als Coaching bezeichnet wird. Im Angebotsspektrum finden sich nicht selten Trainingsdialoge, Therapiegespräche, Supervisionsansätze und sehr oft auch klassische Beratungsgespräche. Angesichts einer solchen Marktentwicklung wird die Frage nach Maßnahmen zur Qualitätssicherung von Coaching immer lauter. Es scheint in vielen Einsatzbereichen an der Zeit, das eingeführte Instrument Coaching auf den Prüfstand zu stellen. Dieser Leitfaden kann Ihnen folgende Fragen beantworten: - Wie kann ich ein Coaching-Angebot für unsere Mitarbeiter konzipieren? - Wie könnten wir die Qualität des Coaching-Angebots verbessern? - Wie kann ich in meinem Bereich langfristig ein hochwertiges Coaching- Angebot bereitstellen? Sie finden darin: - ein Vorgehen zur Entwicklung eines Coaching-Konzepts für Ihre Organisation - Hinweise und mögliche Kriterien für die Auswahl geeigneter Coaches und den Aufbau eines Coach-Pools - die Beschreibung eines qualitativ hochwertigen Coaching- Prozesses und Arbeitsdokumente für die Praxis Ihr Nutzen: Sie etablieren ein Coaching-Verständnis in Ihrer Organisation und Coaching als ein effektives Instrument zur Leistungs- und Persönlichkeitsentwicklung, welches auf messbare Ergebnisse ausgerichtet ist und auf dem persönlichen Dialog basiert. Sie kennen die Vorgehensweise und wichtige Aspekte beim Aufbau eines Coach-Pools aus verschiedenen Anbietern wie internen und externen Coaches, die das Instrument nachweislich kompetent und wirkungsstark nutzen und damit den Erwartungen, die Ihr Unternehmen an den Einsatz von Coaching knüpft, gerecht werden. Sie halten ein Qualitätssicherungssystem bereit, das den hohen Nutzen Ihres Coaching-Angebots für Ihren Mitarbeiter kontinuierlich sichert und von diesem wertgeschätzt wird.

Implementation of Total Quality Management

Author : Erdener Kaynak
Publisher : Routledge
ISBN 13 : 1317952448
Total Pages : 117 pages
Book Rating : 4.3/5 (179 download)

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Book Synopsis Implementation of Total Quality Management by : Erdener Kaynak

Download or read book Implementation of Total Quality Management written by Erdener Kaynak and published by Routledge. This book was released on 2013-10-18 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for trainers, Total Quality Management Implementation contains a complete presentation of all relevant aspects of TQM. It provides a ready-made training format that can be used in all operational seminar/workshop contexts and includes a full set of charts for use by trainers in their presentations of TQM. The book assumes the trainer has a basic understanding of quality management, and it does not repeat the numerous discussions of TQM concepts readily available in other works. Total Quality Management Implementation begins with an overview of the current status of TQM in the United States. It then presents W. Edward Deming’s 14 point TQM philosophy, the core of his recommendations for achieving quality excellence through continuous improvement, along with a discussion of each point. The presentation charts have been designed to allow the trainer to adapt them to a particular organization’s unique characteristics and to supplement or add to them as necessary to fully explain each point to a particular audience. The charts are arranged in sequential order and follow the approach used by the author in training seminars around the world. Trainers can easily manipulate the length of the presentation for different audiences and purposes. A reference section lists many books on TQM principles which provide a helpful refresher. Total Quality Management Implementation is a unique and helpful guide for trainers with a basic knowledge of TQM, college or university faculty teaching TQM seminars or courses, and consultants and quality professionals who could use a reference and checklist of TQM principles.

Education and Training for Total Quality Management in the Federal Government

Author : Frank L. Lewis
Publisher : U.S. Government Printing Office
ISBN 13 :
Total Pages : 52 pages
Book Rating : 4.3/5 (121 download)

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Book Synopsis Education and Training for Total Quality Management in the Federal Government by : Frank L. Lewis

Download or read book Education and Training for Total Quality Management in the Federal Government written by Frank L. Lewis and published by U.S. Government Printing Office. This book was released on 1992 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM is followed by a list of some key strategic decisions that should be addressed in the implementation plan. Evolving training needs of organizations at various stages of TQM implementation are discussed. Important issues that should be addressed in the training plan are summarized, including funding and assignment of employees to training. Issues are discussed that organizations should consider in phasing training throughout the organization: top management orientation, general organization awareness, and initial focus of indepth TQM training. Training subject areas and courses that many successful TQM organizations provide to meet education and training needs are summarized. A discussion follows of key principles and issues in managing, organizing, and arranging for the delivery of TQM training, including structuring training, selecting trainers, sources of external training, and organizing training staff. Evaluating the training effort is briefly addressed. Appendixes include information on Federal Quality Institute services and a 10-item bibliography. (YLB)

The Center for Creative Leadership Handbook of Coaching in Organizations

Author : Douglas Riddle
Publisher : John Wiley & Sons
ISBN 13 : 1118841638
Total Pages : 624 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis The Center for Creative Leadership Handbook of Coaching in Organizations by : Douglas Riddle

Download or read book The Center for Creative Leadership Handbook of Coaching in Organizations written by Douglas Riddle and published by John Wiley & Sons. This book was released on 2015-01-26 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effect better outcomes with a robust coaching program The CCL Handbook of Coaching in Organizations deals withthe practical, ethical, and political challenges of coaching withinan organization. From coaching superiors to coaching businessteams, this book outlines the Center for Creative Leadership (CCL)approach to professional coaching to help readers better manageleadership development and talent management program outcomes. Withexpert guidance on the key functions of human resources, learningand development, and organizational development, readers will gaininsight into the issues associated with coaching programimplementation and management, and the use of internal versusexternal coaches. Coverage includes a wide range of coaching-basedservices used in most large organizations, with practical advice oncreating the right programs for maximum impact within the availablebudget. Professional development is a hot topic and plays a key role inattracting and retaining the best talent. Coaching is a broad areawithin the field, encompassing a range of services and goals, withvaried expectations and requirements. This book provides actionableguidance for those designing, initiating, and implementing coachingprograms, with new approaches and techniques that drive betteroutcomes. Provide direct coaching within an organization Manage coaching systems and programs Initiate and lead mentoring and peer-coaching programs Manage external coaches, and deal effectively with coachingsuppliers An ideal coaching program must balance need with budget and betailored to the requirements and resources of both the organizationand the participants. It's a complex undertaking, but the rightstrategy and planning can lead to even better than expectedoutcomes. For the human resources professional who wants tostrengthen an organization's coaching program, CCL Handbook ofCoaching in Organizations is a thoughtful reference for aspecialized function.

Embedding Culture and Quality for High Performing Organizations

Author : Norhayati Zakaria
Publisher : CRC Press
ISBN 13 : 1351055046
Total Pages : 128 pages
Book Rating : 4.3/5 (51 download)

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Book Synopsis Embedding Culture and Quality for High Performing Organizations by : Norhayati Zakaria

Download or read book Embedding Culture and Quality for High Performing Organizations written by Norhayati Zakaria and published by CRC Press. This book was released on 2019-12-06 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Embedding Culture and Quality for High Performing Organizations (978-1-138-48338-5, K349105) Shelving Guide: The aim of this book is to bridge two different core disciplines: quality management and cross-cultural management, based on how multinational corporations work, and how culture determines individual practices and values. Understanding these previously separate fields is essential to keeping multinational cultures innovative and sustainable. The authors’ research blends corporate and cultural perspectives to promote quality management practices that build organizational excellence. Whereas most books currently on the market are based on corporate culture and quality management, this book uniquely considers cross-cultural impacts on organizational effectiveness and global human resource management. This book provides opportunities for business practitioners and researchers to learn practices that are effective in building sustainable organizational excellence. It offers a practice guide to building a quality management program that emphasizes culturally-diverse work environments, cross-cultural management, and organizational excellence.

Focused Quality

Author : Paul Murphy
Publisher : CRC Press
ISBN 13 : 9781884015182
Total Pages : 216 pages
Book Rating : 4.0/5 (151 download)

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Book Synopsis Focused Quality by : Paul Murphy

Download or read book Focused Quality written by Paul Murphy and published by CRC Press. This book was released on 1994-08-01 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focused Quality: Managing for Results is a book about using quality improvement as a means to enhance bottom line results. Written for managers in industry, services, healthcare and government, this important new book provides a focused approach on how to target critical improvement initiatives and insure their success. Prepare - Plan - Deploy - Transition are the steps in the improvement process that are covered in detail. Included are examples of how organizations have successfully accomplished each step. Practical lessons on how to and how not to implement quality and process improvement initiatives are given. Process assessment is crucial to identifying the importance of a process and defining the scope of what is involved in order to improve it. Before deciding to refine, redesign or reengineer an assessment is needed. Focused Quality: Managing for Results not only shows you how to do an assessment but also how to apply the results to improve the bottom line. Application is emphasized throughout the book with the focus on the managers role in leading the change effort. The authors have provided a set of questions that management should answer to determine if their organization is ready to effectively implement the improvement process. Realizing that even the best plans can go astray there is also a diagnostic check sheet to pinpoint the causes of and solutions for process improvement failures.

The Quality Management Sourcebook

Author : Christine Avery
Publisher : Routledge
ISBN 13 : 1134840241
Total Pages : 711 pages
Book Rating : 4.1/5 (348 download)

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Book Synopsis The Quality Management Sourcebook by : Christine Avery

Download or read book The Quality Management Sourcebook written by Christine Avery and published by Routledge. This book was released on 2002-09-11 with total page 711 pages. Available in PDF, EPUB and Kindle. Book excerpt: The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of it by small presses, professional and trade associations, and consultants. The Quality Management Sourcebook is the first in-depth, international guide to the most useful material and sources of information. The book begins with the origins of quality management, explains how it evolved, examines its current situation, and explores the future. The book is divided into five main sections: * Introduction: General sources for information * Applications of total quality management * Focus on specific aspects of quality management * Quality in the future * Resource materials The Quality Management Sourcebook is an essential reference for everybody involved in either the theory or practice of quality management: in manufacturing, retail, banking, and insurance, the utilities industry, the transportation industry, health, education and other public services. Over 900 citations cover books, journal articles, technical reports, video training materials and software. Each is followed by a descriptive annotation. Resource materials include strategies for locating additional information; training materials; organizations; and consultants. The book concludes with a glossary of quality management terms, a name index, a title index, and a detailed subject index.

Quality Management for Organizations Using Lean Six Sigma Techniques

Author : Erick Jones
Publisher : CRC Press
ISBN 13 : 1482246996
Total Pages : 627 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis Quality Management for Organizations Using Lean Six Sigma Techniques by : Erick Jones

Download or read book Quality Management for Organizations Using Lean Six Sigma Techniques written by Erick Jones and published by CRC Press. This book was released on 2014-02-25 with total page 627 pages. Available in PDF, EPUB and Kindle. Book excerpt: The next step in the evolution of the organizational quality field, Lean Six Sigma (LSS) has come of age. However, many challenges to using LSS in lieu of, in conjunction with, or integrated with other quality initiatives remain. An update on the current focus of quality management, Quality Management for Organizations Using Lean Six Sigma Techniques covers the concepts and principles of Lean Six Sigma and its origins in quality, total quality management (TQM), and statistical process control (SPC), and then explores how it can be integrated into manufacturing, logistics, and healthcare operations. The book presents the background on quality and Lean Six Sigma (LSS) techniques and tools, previous history of LSS in manufacturing, and current applications of LSS in operations such as logistics and healthcare. It provides a decision model for choosing whether to use LSS or other quality initiatives, which projects should be selected and prioritized, and what to do with non-LSS projects. The author also details an integration model for integrating and developing integrated LSS and other quality initiatives, and common mathematical techniques that you can use for performing LSS statistical calculations. He describes methods to attain the different Six Sigma certifications, and closes with discussion of future directions of Lean Six Sigma and quality. Case studies illustrate the integration of LSS principles into other quality initiatives, highlighting best practices as well as successful and failed integrations. This guide gives you a balanced description of the good, bad, and ugly in integrating LSS into modern operations, giving you the understanding necessary to immediately apply the concepts to your quality processes.

Quality Management Principles and Policies in Higher Education

Author : Baporikar, Neeta
Publisher : IGI Global
ISBN 13 : 1799810194
Total Pages : 361 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Quality Management Principles and Policies in Higher Education by : Baporikar, Neeta

Download or read book Quality Management Principles and Policies in Higher Education written by Baporikar, Neeta and published by IGI Global. This book was released on 2019-08-02 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the key elements in determining the socio-economic significance of education is quality. Quality management plays an integral role in higher education by ensuring that quality benchmarks are being met, thereby attributing to its prestige, increased enrollment, and student success. Quality management policies must be successfully implemented for the institution to thrive. With quality management still in the growing stage, research is needed regarding the applications, challenges, and benefits of these policies within advanced academics. Quality Management Principles and Policies in Higher Education provides emerging research exploring the theoretical aspects of quality management policies and applications within the educational field. Featuring coverage on a broad range of topics such as faculty involvement, administration practices, and critical success factors, this book is ideally designed for educators, administrators, educational consultants, researchers, policymakers, stakeholders, deans, provosts, chancellors, academicians, and students seeking current research on successfully implementing quality management systems in teaching, learning, and administrative processes.

Quality Management

Author : David L. Goetsch
Publisher : Prentice Hall
ISBN 13 : 9780131971349
Total Pages : 814 pages
Book Rating : 4.9/5 (713 download)

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Book Synopsis Quality Management by : David L. Goetsch

Download or read book Quality Management written by David L. Goetsch and published by Prentice Hall. This book was released on 2006 with total page 814 pages. Available in PDF, EPUB and Kindle. Book excerpt: An instructor's manual and a set of PowerPoint transparencies are available to supplement the text.

Building A Coaching Culture : How Managers As Coaches Can Include And Develop New Employees Successfully

Author : Andreas von der Heydt
Publisher : Andreas von der Heydt Coaching
ISBN 13 :
Total Pages : 144 pages
Book Rating : 4.9/5 (851 download)

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Book Synopsis Building A Coaching Culture : How Managers As Coaches Can Include And Develop New Employees Successfully by : Andreas von der Heydt

Download or read book Building A Coaching Culture : How Managers As Coaches Can Include And Develop New Employees Successfully written by Andreas von der Heydt and published by Andreas von der Heydt Coaching. This book was released on 2021-12-01 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: The speed and complexity of change in business practice has never been greater than today. Navigating this “new and lasting norm” requires for any organization, besides other factors, two principal elements: Managers and leaders who are capable of coaching their team members as well as a new type of workforce that can quickly adapt to changing environments, can acquire new skills necessary to be successful in the future, and is willing and capable of stepping up to take over responsibility. The book argues that internal coaching is an excellent tool to onboard, integrate, and develop (new) employees. Successful coaching will result in higher job satisfaction (for both coach and coachee), better work and business results, and superior retention levels: A long-term win for both the organization, its employees, and customers. Based on extensive interviews with both tenured leaders and new employees, focus groups with learning & development experts, and a comprehensive literature research as well as the author ́s own in-depth coaching knowledge and expertise, this book proposes an academically researched, developed, and validated model of eight dimensions of successful coaching as well as a five-step implementation plan which can be used as an impactful framework to embed coaching skills in organizational settings to create a sustainable and growth-generating coaching culture.

Quality Management and Qualification Needs 2

Author : Johannes Köper
Publisher : Springer Science & Business Media
ISBN 13 : 3642576443
Total Pages : 385 pages
Book Rating : 4.6/5 (425 download)

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Book Synopsis Quality Management and Qualification Needs 2 by : Johannes Köper

Download or read book Quality Management and Qualification Needs 2 written by Johannes Köper and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: A research network has examined how quality management is implemented in small and medium sized enterprises (SMEs) in Europe and what the consequences are for the qualification needs of employees. The research has taken place within the framework of the Leonardo da Vinci programme, which is an action programme of the European Commission DG XXII - Education Training and Youth. This book presents conclusions including three parts: "Results" deriving from the sector studies - specialised "Scientific contributions" of network partners - "Action-oriented dialogue" documenting comments of key actors in vocational training from the participating countries. Special objectives are: Support of quality-oriented development of SMEs and their staff; Support of quality-oriented development of vocational education and training; Support of implementation requirements including regional aspects.

The ASQ Certified Manager of Quality/Organizational Excellence Handbook

Author : Sandra L Furterer
Publisher : Quality Press
ISBN 13 : 1951058070
Total Pages : 555 pages
Book Rating : 4.9/5 (51 download)

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Book Synopsis The ASQ Certified Manager of Quality/Organizational Excellence Handbook by : Sandra L Furterer

Download or read book The ASQ Certified Manager of Quality/Organizational Excellence Handbook written by Sandra L Furterer and published by Quality Press. This book was released on 2021-01-25 with total page 555 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook is a comprehensive reference designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with today’s technological and societal concerns. The fifth edition of the ASQ Certified Manager of Quality/Organizational Excellence Handbook (CMQ/OE) has undergone some significant content changes in order to provide more clarity regarding the items in the body of knowledge (BoK). Examples have been updated to reflect more current perspectives, and new topics introduced in the most recent BoK are included as well. This handbook addresses: • Historical perspectives relating to the continued improvement of specific aspects of quality management • Key principles, concepts, and terminology • Benefits associated with the application of key concepts and quality management principles • Best practices describing recognized approaches for good quality management • Barriers to success, common problems you may encounter, and reasons why some quality initiatives fail • Guidance for preparation to take the CMQ/OE examination A well-organized reference, this handbook will certainly help individuals prepare for the ASQ CMQ/OE exam. It also serves as a practical, day-to-day guide for any professional facing various quality management challenges.

Quality Management for Competitive Advantage in Global Markets

Author : Saiz-Álvarez, José Manuel
Publisher : IGI Global
ISBN 13 : 1799850374
Total Pages : 297 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Quality Management for Competitive Advantage in Global Markets by : Saiz-Álvarez, José Manuel

Download or read book Quality Management for Competitive Advantage in Global Markets written by Saiz-Álvarez, José Manuel and published by IGI Global. This book was released on 2020-09-04 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality should be treated as a culture of success in the market. Enterprises focused on quality will survive in the long term in this new environment because quality is what may create a real and robust link between a company and its clients, and these clients should always be considered the heart of any business; without them, there is neither option nor sense to continue any activity in a company. Quality Management for Competitive Advantage in Global Markets is an essential reference source that discusses the importance of quality practices and global market practices. With research that allows practitioners to improve their understanding of the strategic role of quality in the information and knowledge society, it focuses on describing a global economy formed by networks, organizations, teams, workgroups, information systems, and finally, actors in networked environments. Featuring research on topics such as consumer satisfaction, human capital, and quality management, the target audience of this book is composed of professionals and researchers working in the field of information and knowledge management in various disciplines including library, information and communication sciences, administrative sciences and management, education, adult education, sociology, computer science, and information technology. Moreover, the book provides insights and supports executives concerned with the management of expertise, knowledge, information, and organizational development in different types of work communities and environments.

Total Quality Management

Author : John S. Oakland
Publisher : Routledge
ISBN 13 : 0750657405
Total Pages : 489 pages
Book Rating : 4.7/5 (56 download)

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Book Synopsis Total Quality Management by : John S. Oakland

Download or read book Total Quality Management written by John S. Oakland and published by Routledge. This book was released on 2003 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text provides a simple model for 'Total Quality Management' and comprehensive coverage of the concepts students need to understand. It is supported throughout with real-life case studies.

A Guide for Implementing Total Quality Management

Author : Theodore Crosier
Publisher :
ISBN 13 :
Total Pages : 220 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis A Guide for Implementing Total Quality Management by : Theodore Crosier

Download or read book A Guide for Implementing Total Quality Management written by Theodore Crosier and published by . This book was released on 1990 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Total Quality Management (TQM)

Author : John N. Morfaw
Publisher : University Press of America
ISBN 13 : 0761847073
Total Pages : 200 pages
Book Rating : 4.7/5 (618 download)

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Book Synopsis Total Quality Management (TQM) by : John N. Morfaw

Download or read book Total Quality Management (TQM) written by John N. Morfaw and published by University Press of America. This book was released on 2009-09-25 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management and Project Management have a symbiotic relationship in their planning, design, analysis, implementation, monitoring, and evaluation, as well as other related processes. This book accentuates the relationship between Total Quality Management and Project Management and other contemporary management concepts. These contemporary concepts include Six Sigma Methodology, International Organization for Standardization (ISO), Capacity Building, Business Re-engineering, Knowledge Management, Configuration Management, SWOT Analysis, and Total Quality Leadership, as well as fundamental business management concepts such as leadership dynamics, quality assurance, quality control, and continuous quality improvement. The book evaluates and analyzes the relationship between Total Quality Management and Human Resource Management, Public Relations Management, Marketing Management, Risk Management, Project Proposal Writing, and Resource Coordination and Management. Total Quality Management gives an exploratory overview of the contributions of certain national and international organizations that operate in Africa towards an effective and efficient delivery of products and services, especially on the implementation of capacity building programs in Africa, such as The World Bank, AfDB, CDC, PAID, ACBF, UNDP, AAPAM, CAFRAD, NEPAD, and others.