Total Quality Management in Government

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Author :
Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 264 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Total Quality Management in Government by : Steven Cohen

Download or read book Total Quality Management in Government written by Steven Cohen and published by Jossey-Bass. This book was released on 1993-04-02 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of successes of TQM in specific government agencies, including the Treasury Department, to reveal how the principles of TQM can be applied at all levels of government. The book provides numerous charts and diagrams that show concretely how to apply the concepts and techniques of TQM within any governmental organization. The authors offer case examples that detail what organizational changes are to be implemented when TQM is introduced.

Implementation of Total Quality Management

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Author :
Publisher : Routledge
ISBN 13 : 1317952448
Total Pages : 117 pages
Book Rating : 4.3/5 (179 download)

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Book Synopsis Implementation of Total Quality Management by : Erdener Kaynak

Download or read book Implementation of Total Quality Management written by Erdener Kaynak and published by Routledge. This book was released on 2013-10-18 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for trainers, Total Quality Management Implementation contains a complete presentation of all relevant aspects of TQM. It provides a ready-made training format that can be used in all operational seminar/workshop contexts and includes a full set of charts for use by trainers in their presentations of TQM. The book assumes the trainer has a basic understanding of quality management, and it does not repeat the numerous discussions of TQM concepts readily available in other works. Total Quality Management Implementation begins with an overview of the current status of TQM in the United States. It then presents W. Edward Deming’s 14 point TQM philosophy, the core of his recommendations for achieving quality excellence through continuous improvement, along with a discussion of each point. The presentation charts have been designed to allow the trainer to adapt them to a particular organization’s unique characteristics and to supplement or add to them as necessary to fully explain each point to a particular audience. The charts are arranged in sequential order and follow the approach used by the author in training seminars around the world. Trainers can easily manipulate the length of the presentation for different audiences and purposes. A reference section lists many books on TQM principles which provide a helpful refresher. Total Quality Management Implementation is a unique and helpful guide for trainers with a basic knowledge of TQM, college or university faculty teaching TQM seminars or courses, and consultants and quality professionals who could use a reference and checklist of TQM principles.

Total Quality

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Author :
Publisher : Addison Wesley Publishing Company
ISBN 13 :
Total Pages : 306 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Total Quality by : Dan Ciampa

Download or read book Total Quality written by Dan Ciampa and published by Addison Wesley Publishing Company. This book was released on 1992 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dan Ciampa's book directly addresses the challenge of making Total Quality work in a practical, no-nonsense way. Total Quality is in demand today, now that companies in every sector are beginning to compete on the basis of quality, not simply cost. With cost a given, product quality is moving from just a challenge to to rapidly assuming the position as the next competitive prerequisite. The companies that will dominate markets in the 1990s and beyond will deliver high-quality, competitively priced products just when the consumer wants them.The vehicle by which those companies will reach that stage is Total Quality, a company-wide effort seeking to install and make permanent a climate where employees will continuously improve their ability to provide on-demand products and services that customers will find of particular value.

A Guide for Implementing Total Quality Management

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Author :
Publisher :
ISBN 13 :
Total Pages : 220 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis A Guide for Implementing Total Quality Management by : Theodore Crosier

Download or read book A Guide for Implementing Total Quality Management written by Theodore Crosier and published by . This book was released on 1990 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Total Quality in Radiology

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Author :
Publisher : CRC Press
ISBN 13 : 9781884015076
Total Pages : 220 pages
Book Rating : 4.0/5 (15 download)

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Book Synopsis Total Quality in Radiology by : Henry George Adams

Download or read book Total Quality in Radiology written by Henry George Adams and published by CRC Press. This book was released on 1994-04-04 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality is a practical, proven approach to management that is successfully being applied throughout American industry-and more recently in health care organizations. Total Quality in Radiology: A Guide to Implementation is designed to be used by the neophyte or experienced quality improvement practitioner. Written by two authors with extensive experience in departmental leadership, problem solving, and improvement programs, this new book provides the reader with a step-by-step, practical approach for implementing total quality in a radiology department. The book covers all the principles of total quality and provides the basic tools necessary to begin and implement a detailed QI program. For the administrator, there are examples of actual radiology improvement projects that have been implemented in U.S. hospitals-including successes and setbacks. Lessons learned and pitfalls are openly discussed. For the radiologist, there is a fresh new look at quality from the "customer's" perspective-the patient and referring physician. Examples of programs "in operation" are provided as well as suggestions for other areas where radiology-initiated quality programs may have a positive impact on patient outcome. This book has something for those who want relief from crisis management and wish to maintain an abiding commitment to an improved health care workplace.

Total Quality Management: A pictorial guide for managers

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Author :
Publisher : Routledge
ISBN 13 : 1136017224
Total Pages : 96 pages
Book Rating : 4.1/5 (36 download)

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Book Synopsis Total Quality Management: A pictorial guide for managers by : John S Oakland

Download or read book Total Quality Management: A pictorial guide for managers written by John S Oakland and published by Routledge. This book was released on 2013-04-03 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. Professor John Oakland is undoubtedly the British guru of quality management. Following a successful industrial career in research and production management, he has developed a pragmatic approach to introducing TQM which he and his colleagues have used successfully in literally thousands of organizations. He is founder and Executive Chairman of OAKLAND Consulting Plc. and Head of the European Centre for TQM at the University of Bradford Management Centre. Also published by Butterworth-Heinemann are John Oakland's bestselling Total Quality Management (now in its second edition) and Cases in Total Quality Management. Peter Morris is the creative force behind the illustrations in all Butterworth-Heinemann's pictorial guides. Originally trained as an art teacher, he spent several years as an industrial designer in Canada before returning to England to design educational and training materials for the University of Sussex. His experience working on industrial contracts convinced him, quite rightly, that cartoons are frequently the best way to illustrate the abstractions of business life.

The Executive Guide to Implementing Quality Systems

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Author :
Publisher : CRC Press
ISBN 13 : 9781884015533
Total Pages : 238 pages
Book Rating : 4.0/5 (155 download)

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Book Synopsis The Executive Guide to Implementing Quality Systems by : Peter Mears

Download or read book The Executive Guide to Implementing Quality Systems written by Peter Mears and published by CRC Press. This book was released on 1995-08-01 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting an unusual and unique system for Continuous Quality Improvement (CQI), this new book is geared for executives who want or need to support quality improvement in their organizations. It is the contributions made by CEO's and upper management that moves the quality process forward, and because of this structure, The Executive Guide to Implementing Quality focuses on the concepts, thinking, and systems necessary for management to operationalize the CQI philosophy. Because quality is not a management problem but rather a problem that involves and requires all people working together at all levels to participate and cooperate, management must engage the organization in the processes that will improve the quality of their goods or services. It is, however, management's job to lead, organize, structure, motivate, and involve the organization in those strategies and systems that will ensure quality improvement. This book explains how to do that. Readers are given a series of exercises and explanations that will help them master the skills and understanding required to identify the management systems they need to support their quality improvement. After reading about a concept, they are asked to contribute to exercises designed to inspire creative and innovative thinking and the exploration of multi-functional options. And because it is the job of management to initiate the quality movement, this book shows how to change defensive thoughts like "that won't work for me" into "what is there that will work here." In addition to showing management how to take the lead in installing CQI in their organization, it also shows how to install the concepts through leadership teams, how to bring out the best in people, how to get top performance from employees and become a world-class organization, and how to reinforce the behaviors necessary to achieve the visions and goals of the organization. This workbook is an easy-and-quick-to-use guide that shows how to identify the support systems that generate desirable outcomes and reinforces them through positive actions.

TOTAL QUALITY MANAGEMENT

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Author :
Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 9788120330566
Total Pages : 438 pages
Book Rating : 4.3/5 (35 download)

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Book Synopsis TOTAL QUALITY MANAGEMENT by : P. N. MUKHERJEE

Download or read book TOTAL QUALITY MANAGEMENT written by P. N. MUKHERJEE and published by PHI Learning Pvt. Ltd.. This book was released on 2006-10-30 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for practical implementation.It is well known that ‘Total Organization Involvement’ in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM therefore depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author’s theory of ‘Holistic Management System for World-class Performance and Leadership’ expounded in this book. It is a TQM-based model that helps create a world-class management system for performance excellence and global leadership. The concluding part of the book cites several examples of practical implementation of TQM principles and practices in various manufacturing and service sectors of the Indian industry, providing elaboration and analysis of each case study. The book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. It can also be used by the industries as a valuable guide to continuous improvement and implementation of a world-class management system in line with the TQM principles and practices. In a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. This is indeed the unique feature of the book.

Pocket Guide to TQM

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Author :
Publisher : Routledge
ISBN 13 : 1135389063
Total Pages : 108 pages
Book Rating : 4.1/5 (353 download)

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Book Synopsis Pocket Guide to TQM by : John S Oakland

Download or read book Pocket Guide to TQM written by John S Oakland and published by Routledge. This book was released on 2013-11-05 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. Professor John Oakland is undoubtedly the British guru of quality management. Following a successful industrial career in research and production management, he has developed a pragmatic approach to introducing TQM which he and his colleagues have used successfully in literally thousands of organizations. He is founder and Executive Chairman of OAKLAND Consulting Plc. and Head of the European Centre for TQM at the University of Bradford Management Centre. Also published by Butterworth-Heinemann are John Oakland's bestselling Total Quality Management (now in its second edition) and Cases in Total Quality Management. Peter Morris is the creative force behind the illustrations in all Butterworth-Heinemann's pictorial guides. Originally trained as an art teacher, he spent several years as an industrial designer in Canada before returning to England to design educational and training materials for the University of Sussex. His experience working on industrial contracts convinced him, quite rightly, that cartoons are frequently the best way to illustrate the abstractions of business life.

Process Redesign

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Author :
Publisher : Prentice Hall
ISBN 13 :
Total Pages : 360 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Process Redesign by : Arthur R. Tenner

Download or read book Process Redesign written by Arthur R. Tenner and published by Prentice Hall. This book was released on 1997 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive in scope, this book integrates three major approaches to process redesign--benchmarking, continuous improvement, and reengineering--showing how to combine the three for maximum effectiveness. Numerous examples from different industries demonstrate concepts and techniques in action and illustrate common mistakes. Illustrated.

How to Get Started Implementing Total Quality Management

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Author :
Publisher :
ISBN 13 :
Total Pages : 68 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis How to Get Started Implementing Total Quality Management by :

Download or read book How to Get Started Implementing Total Quality Management written by and published by . This book was released on 1990 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Quality Management Systems

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Author :
Publisher : Routledge
ISBN 13 : 1000728129
Total Pages : 302 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis Quality Management Systems by : Ray Tricker

Download or read book Quality Management Systems written by Ray Tricker and published by Routledge. This book was released on 2019-11-05 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a clear, easy to digest overview of Quality Management Systems (QMS). Critically, it offers the reader an explanation of the International Standards Organization’s (ISO) requirement that in future all new and existing Management Systems Standards will need to have the same high-level structure, commonly referred to as Annex SL, with identical core text, as well as common terms and definitions. In addition to explaining what Annex SL entails, this book provides the reader with a guide to the principles, requirements and interoperability of Quality Management System standards, how to complete internal and external management reviews, third-party audits and evaluations, as well as how to become an ISO Certified Organisation once your QMS is fully established. As a simple and straightforward explanation of QMS Standards and their current requirements, this is a perfect guide for practitioners who need a comprehensive overview to put theory into practice, as well as for undergraduate and postgraduate students studying quality management as part of broader Operations and Management courses.

Implementing Tqm

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Author :
Publisher :
ISBN 13 : 9780608251615
Total Pages : 0 pages
Book Rating : 4.2/5 (516 download)

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Book Synopsis Implementing Tqm by : Joseph R. Jablonski

Download or read book Implementing Tqm written by Joseph R. Jablonski and published by . This book was released on 1992 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Implementing Quality

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Author :
Publisher : Cengage Learning Business Press
ISBN 13 : 9781844800575
Total Pages : 311 pages
Book Rating : 4.8/5 (5 download)

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Book Synopsis Implementing Quality by : Ron Basu

Download or read book Implementing Quality written by Ron Basu and published by Cengage Learning Business Press. This book was released on 2004 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: Implementing Quality provides readers with the basics of how to manage for consistently high quality and gives good coverage of both simple tools and advanced techniques which can be used in all businesses. Most books on managing quality focus on concepts and strategy rather than how to make it happen, but this text gives guidance on how to use these tools for different situations such as new start-up companies, stalled projects and the constant achievement of high quality in well-established quality regimes. Implementing Quality also covers Six Sigma, a measure of quality that strives for near perfection, in detail. This comprehensive, user-friendly and hands on book is a single source of reference of tools and techniques for all practitioners and students of operational excellence. Implementing Quality provides readers with the basics of how to manage for consistently high quality and gives good coverage of both simple tools and advanced techniques which can be used in all businesses. Most books on managing quality focus on concepts and strategy rather than how to make it happen, but this text gives guidance on how to use these tools for different situations such as new start-up companies, stalled projects and the constant achievement of high quality in well-established quality regimes. Implementing Quality also covers Six Sigma, a measure of quality that strives for near perfection, in detail. This comprehensive, user-friendly and hands on book is a single source of reference of tools and techniques for all practitioners and students of operational excellence.

Quality Management: Implementing the Best Ideas of the Masters

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Author :
Publisher : McGraw-Hill
ISBN 13 :
Total Pages : 432 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis Quality Management: Implementing the Best Ideas of the Masters by : Bruce Brocka

Download or read book Quality Management: Implementing the Best Ideas of the Masters written by Bruce Brocka and published by McGraw-Hill. This book was released on 1992-06 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: This short course in quality assembles over 30 proven TQM strategies, 75 ideas to jumpstart and maintain a TQM campaign, new TQM tools that add value to products and services, plus a dozen managerial techniques to enhance productivity. You'll discover all the information you need to avoid roadblocks when beginning a TQM program as well as information you can use to expand your current TQM efforts for maximum profitability.

Making Quality Happen

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Author :
Publisher :
ISBN 13 : 9780074528563
Total Pages : 232 pages
Book Rating : 4.5/5 (285 download)

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Book Synopsis Making Quality Happen by : Roy Fox

Download or read book Making Quality Happen written by Roy Fox and published by . This book was released on 1991-01-01 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Realisitic and practical advice described in non-technical language, presented as a six-step strategy to help organisations achieve higher standards of quality and greater competitiveness. Written by one of Australia's leading total quality management experts, it includes a brief bibliography.

Total Quality Management: A pictorial guide for managers

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Author :
Publisher : Routledge
ISBN 13 : 1136017216
Total Pages : 131 pages
Book Rating : 4.1/5 (36 download)

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Book Synopsis Total Quality Management: A pictorial guide for managers by : John S Oakland

Download or read book Total Quality Management: A pictorial guide for managers written by John S Oakland and published by Routledge. This book was released on 2013-04-03 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. Professor John Oakland is undoubtedly the British guru of quality management. Following a successful industrial career in research and production management, he has developed a pragmatic approach to introducing TQM which he and his colleagues have used successfully in literally thousands of organizations. He is founder and Executive Chairman of OAKLAND Consulting Plc. and Head of the European Centre for TQM at the University of Bradford Management Centre. Also published by Butterworth-Heinemann are John Oakland's bestselling Total Quality Management (now in its second edition) and Cases in Total Quality Management. Peter Morris is the creative force behind the illustrations in all Butterworth-Heinemann's pictorial guides. Originally trained as an art teacher, he spent several years as an industrial designer in Canada before returning to England to design educational and training materials for the University of Sussex. His experience working on industrial contracts convinced him, quite rightly, that cartoons are frequently the best way to illustrate the abstractions of business life.