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Total Quality Management Tqm
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Book Synopsis Total Quality Management TQM - Ein Qualitätsmanagementkonzept by : Boris Bickel
Download or read book Total Quality Management TQM - Ein Qualitätsmanagementkonzept written by Boris Bickel and published by GRIN Verlag. This book was released on 2009 with total page 29 pages. Available in PDF, EPUB and Kindle. Book excerpt: Studienarbeit aus dem Jahr 2003 im Fachbereich Ingenieurwissenschaften - Wirtschaftsingenieurwesen, Note: 1,3, Hochschule Pforzheim, Veranstaltung: Managementtechniken, 23 Quellen im Literaturverzeichnis, Sprache: Deutsch, Abstract: Der klassische Qualitätsansatz, auf Produktionsabläufe und Produkte beschränkt, wurde Anfang 1970 durch das sich entwickelnde Total Quality Management (TQM) erweitert. Initiiert wurde dieser Entwicklungsprozess von Industrieländern im ostasiatischen Raum, die durch eine konsequente Ausrichtung der Unternehmensstrategie auf Qualität und Kundenzufriedenheit erhebliche Wettbewerbsvorteile erlangten. Das TQM wird in der Literatur als Synonym für ein modernes Managementkonzept verwendet. Ziel ist es, sich durch konsequente Kunden-, Prozess- und Mitarbeiterorientierung dem gegebenen Verdrängungswettbewerb am Markt zu stellen. Unter dem Begriff TQM versteht man ein integratives Zusammenspiel dreier Kernelemente: Total: Ganzheitliche strukturelle Integration aller Unternehmensbereiche und personelle Partizipation aller Hierarchieebenen. Quality: Erfüllung von Anforderungen durch Produkte und Dienstleistungen, die entweder vom Kunden oder durch einen Standard festgelegt sind. Qualität ist also demnach kein eindimensionaler Begriff, sondern als Summe vieler Merkmale und Eigenschaften aufzufassen. Management: Beschreibt einen kontinuierlichen Qualitätsverbesserungsprozess, der alle Führungs-, Planungs-, Steuerungs-, und Überwachungstätigkeiten im Unternehmen umfasst und durch die mitwirkenden Personen über alle Hierarchieebenen hinweg gelebt wird. Die DIN EN ISO 8402 (August 95) definiert das TQM folgendermaßen: "Eine auf die Mitwirkung aller Ihrer Mitglieder gestützte Managementmethode einer Organisation, die die Qualität in den Mittelpunkt stellt und durch Zufriedenstellung der Kunden auf langfristigen Geschäftserfolg, sowie auf Nutzen für die Mitglieder der Organisation und für die Gesellschaft zielt." Qualitätssicherung ist
Book Synopsis Total Quality Management by : Hans Dietrich Engelhardt
Download or read book Total Quality Management written by Hans Dietrich Engelhardt and published by . This book was released on 2001 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Total Quality Management (TQM) by : Sunil Luthra
Download or read book Total Quality Management (TQM) written by Sunil Luthra and published by CRC Press. This book was released on 2020-10-04 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM). Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process. A solutions manual and power point presentations slides are available for qualified adoptions.
Book Synopsis Total Quality Management (Tqm) by : R. Ashley Rawlins
Download or read book Total Quality Management (Tqm) written by R. Ashley Rawlins and published by AuthorHouse. This book was released on 2008-08-05 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book - "Total Quality Management" -should be of interest to managers of all levels in; public sector, private sector, and voluntary organisations.While local authority organisations and some government departments my have difficulties in adapting TQM in areas such as social service and education and training, this book demonstrates how TQM programmes can be beneficial to such organizations if properly planned and implemented. This book should appeal to those following formal studies in Management from certificate level up to Master of Business Administration degree. The practical treatment given to the planning and implementation of Total Quality Management (TQM) make it a "must-read" for managers who are preparing to introduce TQM or any quality systems into their organisations. This bookshould alsomake interesting reading for managers and potential managers who do not want to undertake formal management studies but want to acquire some management tools. It will enhance the reader's range of managerial skills and help improve organisation effectiveness and efficiency.
Book Synopsis TQM-Kaizen-Praxisbuch by : Martin Heß
Download or read book TQM-Kaizen-Praxisbuch written by Martin Heß and published by . This book was released on 1995 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Human Dimensions for Total Quality Management by : Nayantara Padhi
Download or read book Human Dimensions for Total Quality Management written by Nayantara Padhi and published by Atlantic Publishers & Dist. This book was released on 2005 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Hunt For Quality Has Become The One And Only One Strategic Force Leading To Organisational Success And Growth In Both National And International Markets In The New Age Of Globalisation. The Organisations, Which Will Succeed, Are Those That Can Uphold A Dedication To Total Quality In Each And Every Organisational Function. In This Perspective, Managing People Effectively And Decorously Has Become More Indispensable Than Before. People Are The Major Basis Of Any Organised Endeavour. No Matter How Sophisticated The Quality Strategy Of The Organisation Is, It Won T Pass With Flying Colours Unless People Are Earnestly Involved And Committed To It. People Are Inexorably The Key To Achieve Quality. The Purpose Of The Present Book Is To Assist The Academics, Researchers, And In Particular Practitioners To Comprehend And Manage People In Their Endeavour To Achieve Quality.The Book Is Based Upon The Research Work Of The Authors On Human Dimension Of Total Quality Management Conducted At Rashtriya Ispat Nigam Limited/Vishakhapatnam Steel Plant, Which Is A Quintessence Of Successful Implementation Of Tqm Programme In The Indian Organisations. It Is A Minutiae Of The Strategic Concepts, Tools And Techniques Of Tqm, And Contemplates The Core Issue Of Tqm And Human Resource Interface. The Thrust Of The Book Is To Look At How Tqm Is Practised In Indian Organisations With An Accentuated Emphasis On The Role Of Hr Professionals And Various Human Factors, Diverse Challenges Brazen Out By Hr Professionals In The Course Of Tqm Implementation Etc. The Presentation Made In This Book, On Its Face, May Appear To Be Limited As It Is Based Upon The Findings Of A Study Carried Out In A Single Organisation. Nevertheless, It Is A Premeditated Attempt To Make A Detailed Inquiry Into The Issue.
Book Synopsis Organizational excellence through total quality management [electronic resource] by : H. Lal
Download or read book Organizational excellence through total quality management [electronic resource] written by H. Lal and published by New Age International. This book was released on 2008 with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt: About the Book: Quality is key to the competitive advantage in today's business environment. In this book, the term Quality has been interpreted in its broader sense of overall performance of a organization rather than quality of products and services. The value of this book is in the rich experience of the Author in the body of knowledge of quality management, both in the national and international context. He has presented the subject in the way that it can be easily used in the practical situations, which would convince the reader of its applicability in the real world. In addition to traditional theory of TQM, the book also covers the new concepts of quality management developed in the last decade, such as Six-Sigma, Lean Production, CRM, Balanced Score Card and Corporate Social Responsibility. The book provides practical guidance for preparing comprehensive quality improvement plan, which not only covers production of goods and services, but also other departments such as Design, Marketing, Material Management and HR, all of which play an important part in achieving organizational excellence. Implementation of TQM is always a major problem. The book includes an exhaustive self-checklist, which can be used as a barometer for effective implementation. In addition to being a practical guide for the industry managers, it can also be used as a textbook on quality management by Management and Engineering institutes. Contents: Part:-I Product Quality and its Control Creating Quality by Design Quality Control of the Purchased Product Quality Control of Manufacturing Processes Sales and Product Quality Organising Effective Quality Management Economics of Quality The Human Factor in Quality Management of Service Quality Part:-II Concept and Philosophy ISO-9000 Standards The Customer-Focused Organization Leadership and Team Building Lean Production System Total Productive Maintenance (TPM) Customer Relationship Management (CRM) Six-Sigma Corporate Social Responsibility Balanced Score Card Quality Awards Implementation of TQM Part:-III Frequency Distribution Normal Distribution Theory of Probability Control Charts Control Chart of Attributes Theory of Sampling Inspection Standard Sampling Tables Test of Significance Statistical Tolerancing ABC Analysis Value Analysis Defect Diagnosis and Prevention Reliability Design, Evaluation and Control Maintainability 5 'S' Practices Quality Circles.
Book Synopsis Total Quality Management by : Poorinma M. Charantimath
Download or read book Total Quality Management written by Poorinma M. Charantimath and published by Pearson Education India. This book was released on 2011 with total page 612 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Total Quality Management by : N. V. R. Naidu
Download or read book Total Quality Management written by N. V. R. Naidu and published by New Age International. This book was released on 2006 with total page 11 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Book Covers All Aspects Of Total Quality Management(Tqm). It Provides Not Only The Principles And Practices But Also The Tools And Techniques. It Ensures The Reader To Have A Sound Understanding Of All The Concepts Of Tqm.Salient Features * It Presents Comprehensive Coverage Instructional Needs Of Business, Education, Engineering, Health-Care, Technology Students In Professional Education Institutions. * Provides Detailed Solutions To Problems In Attribute And Variable Control Charts And Acceptance Sampling Plan. * It Contains Tqm Concepts Of Leadership, Customer-Satisfactions, Employee Involvements, Continuous Process Improvement, And Supplier Partnership And Performance Measures. * It Covers Quality Systems, Bench Marking, Quality Function Deployment, Quality By Design, Experimental Design And Taguchi S Quality Engineering.
Book Synopsis Total Quality Management by : Shailendra Nigam
Download or read book Total Quality Management written by Shailendra Nigam and published by Excel Books India. This book was released on 2005 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book has been written with the premise that no organisation can survive in an increasingly competitive business environment unless its primary focus is on offering quality products and services. Aimed at making the reader aware of the present scenario of quality management process in India, it presents an opportunity to:i. Learn the basic principles and tools of total quality management through practical experiences of Indian companies.ii. Clarify concepts by way of ample illustrations and end-of- chapter exercises.iii. Gain valuable insights through topical case studies.Total Quality Management is a useful tool, both for students and professionals in the corporate world.
Book Synopsis Total Quality Management for Engineers by : M Zairi
Download or read book Total Quality Management for Engineers written by M Zairi and published by Elsevier. This book was released on 1991-10-30 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written for practitioners and students with an engineering background, this book bridges the gap between their understanding of the techniques of quality control and the wider definition of TQM which is now accepted as a key part of business philosophy. Analyzes the relevance of total quality management (TQM) to changes in the engineering profession in the light of its increased involvement in company practices. It presents a broad picture of TQM and its main aspects and explains why it is considered as the major thrust for future competitiveness.
Book Synopsis Total Quality Management by : John S. Oakland
Download or read book Total Quality Management written by John S. Oakland and published by Routledge. This book was released on 2003 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text provides a simple model for 'Total Quality Management' and comprehensive coverage of the concepts students need to understand. It is supported throughout with real-life case studies.
Book Synopsis Total Quality Management by : A. A. Arivalagar R. S. Naagarazan
Download or read book Total Quality Management written by A. A. Arivalagar R. S. Naagarazan and published by New Age International. This book was released on 2009 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Total Quality Management by : M.P. Poonia, S.C. Sharma
Download or read book Total Quality Management written by M.P. Poonia, S.C. Sharma and published by KHANNA PUBLISHING HOUSE. This book was released on with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management (TQM), is an integrated approach in satisfying customer needs in totality on continuing basis, through involvement of each and every employee of the organization, making continuous improvement on one side and an appropriate cost effective technology on the other side. It is a management philosophy for professional excellence that too through customer orientation. With the rapid advancement in technology and awareness, the users (customers) have become highly quality conscious and demands quality, reliability and safety in product and service. In view of this, industries need to upgrade their quality continuously. Product and service quality requires managerial, technological and statistical concepts throughout all the major functions of an organization. The concepts like strategic management, competitive bench marking, self–managing teams, getting it right first time, zero defects, employee empowerment are important as a move towards Total Quality Management (TQM). This book provides a fundamental and comprehensive coverage of Total Quality Management (TQM) in simple and easy to understand language. The book is divided in to two parts, Part–I covers the principles and practices of TQM, while part–II covers the tools and technology of TQM. The book covers the syllabi of various university and therefore, should serve the needs of students of MBA and those of engineering, technology, and related disciplines. The professionals too will find this book to be a valuable reference in the field.
Book Synopsis TOTAL QUALITY MANAGEMENT by : P. N. MUKHERJEE
Download or read book TOTAL QUALITY MANAGEMENT written by P. N. MUKHERJEE and published by PHI Learning Pvt. Ltd.. This book was released on 2006-10-30 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for practical implementation.It is well known that ‘Total Organization Involvement’ in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM therefore depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author’s theory of ‘Holistic Management System for World-class Performance and Leadership’ expounded in this book. It is a TQM-based model that helps create a world-class management system for performance excellence and global leadership. The concluding part of the book cites several examples of practical implementation of TQM principles and practices in various manufacturing and service sectors of the Indian industry, providing elaboration and analysis of each case study. The book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. It can also be used by the industries as a valuable guide to continuous improvement and implementation of a world-class management system in line with the TQM principles and practices. In a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. This is indeed the unique feature of the book.
Book Synopsis Total Quality Management (TQM) 5e by Pearson by : Dale H. Besterfield
Download or read book Total Quality Management (TQM) 5e by Pearson written by Dale H. Besterfield and published by Pearson Education India. This book was released on with total page 649 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the years, total quality management has become very important for improving a firm's processing capabilities to sustain competitive advantages. And in the last few years, the world has gone through many major changes in terms of information technology, quality system standards, customer satisfaction levels, economic changes, approaches of the government and political alignments on the national and international level. Keeping these developments in mind, Total Quality Management, 5e has been revised to focus on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy.
Book Synopsis Total Quality Management in Education by : Edward Sallis
Download or read book Total Quality Management in Education written by Edward Sallis and published by Routledge. This book was released on 2014-08-07 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text has been written for managers in higher education as well as for headteachers and deputy heads in the school sector.;"Total quality management" (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this book provides an opportunity for readers in education to acquaint themselves with TQM.;Revised and updated, this edition introduces the key concepts of TQM in the education context. It discusses organizational, leadership and teamwork issues and the tools and techniques of TQM. This text should help educators develop a framework for quality management in their school, college, department or university.
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