Quality Management in the Nonprofit World

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Author :
Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 208 pages
Book Rating : 4.:/5 (321 download)

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Book Synopsis Quality Management in the Nonprofit World by : Larry Kennedy

Download or read book Quality Management in the Nonprofit World written by Larry Kennedy and published by Jossey-Bass. This book was released on 1991-05-06 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foreword PrefaceThe Author 1. The Benefits of Quality Management: Maximum Service and Financial Freedom 2. Quality Defined: Fulfilling Client, Community, and Contributor Requirements 3. The System of Quality: Finding and Eliminating the Causes of Problems 4. Setting Standards for Quality: Achieving the Priorities of Compassion and Performance 5. Quality and Entrepreneurship: The Marketing Edge 6. The Psychology of Quality: Eliminating the Obstacles to Improvement 7. Quality Management: A Lifestyle for the Long Run 8. The Quality Crusade: A Strategy for Implementing Change.

The Nonprofit Management Handbook

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Author :
Publisher :
ISBN 13 :
Total Pages : 308 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Nonprofit Management Handbook by : Tracy D. Connors

Download or read book The Nonprofit Management Handbook written by Tracy D. Connors and published by . This book was released on 1993 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take the trial and error out of nonprofit management by drawing on the experience of top nonprofit experts Now in paper! Imagine being able to sit down and talk shop with fund-raising professionals, legal experts, management consultants, and nonprofit executives. Think of all the exciting management ideas you could walk away with—ideas that could help you run your nonprofit organization more efficiently and effectively. That is precisely what you'll find here. What direction should you take your nonprofit? What are the best ways to implement change? How can you fulfill your public-service mission in the face of dwindling resources and a more competitive environment? This book confronts tough questions like these, along with many other vital issues facing nonprofits. Never before has one sourcebook discussed the full scope of management policies and procedures as they apply to the special needs of nonprofit organizations. A distinguished panel of 40 nationally-recognized experts in the field discuss the latest management techniques Includes vital forms, checklists, organizational charts, sample letters, and flow charts Integrates total quality management (TQM) principles into the overall management of nonprofits TRACY DANIEL CONNORS (Bowie, Maryland) is President of the BelleAire Institute, a management communications and publishing organization. He also edited the Volunteer Management Handbook, Nonprofit Organization Handbook, and Financial Management for Nonprofit Organizations.

Improving Quality and Performance in Your Non-profit Organization

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Publisher :
ISBN 13 :
Total Pages : 168 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Improving Quality and Performance in Your Non-profit Organization by : Gary M. Grobman

Download or read book Improving Quality and Performance in Your Non-profit Organization written by Gary M. Grobman and published by . This book was released on 1999 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing non-profit organisations in the 21st century has become more challenging and sophisticated than ever before. This book is the first place to turn for an introduction to innovative, creative, and effective management techniques developed to totally transform your non-profit organisation, reap the benefits of the quality movement that is revolutionising commercial and non-profit organisations, and make your own organisation more competitive. Learn how you can: respond to uncertainty and organisational turbulence; reduce mistakes and infuse your staff with a quality ethic; rebuild your work processes from the ground up; find and implement 'best practices' of comparable organisations.

Benchmarking for Nonprofits

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Author :
Publisher : Fieldstone Alliance
ISBN 13 : 0940069431
Total Pages : 114 pages
Book Rating : 4.9/5 (4 download)

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Book Synopsis Benchmarking for Nonprofits by : Jason Saul

Download or read book Benchmarking for Nonprofits written by Jason Saul and published by Fieldstone Alliance. This book was released on 2004 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: The no-cost way to improve your organization on a daily basis Most nonprofits are already benchmarking informally. This unique book defines a formal way to benchmark. You'll learn how to prepare your organization, measure performance, and implement best practices as well as learning the five key steps of benchmarking, the arguments against benchmarking--and why you should disregard them, how benchmarking differs from evaluation and assessment, how to form a benchmarking team, how to create a "success equation" that helps you measure your organization's performance, how to make sure to measure what matters, how to choose your benchmarking partners--and what you can learn from the "wrong" partner, and how to overcome staff resistance to benchmarking. Practical tools help you benchmark what matters Real-world examples illustrate benchmarking in action. Exercises and worksheets guide you through processes such as drafting a benchmarking plan; identifying and analyzing the things in your organization that need improvement; prioritizing which processes to focus on; identifying your CTQ (critical to quality) outcomes; and more. The way to survive as a nonprofit in today's market is to thrive. With so many organizations seeking the same dollars, only the best will endure. Benchmarking ensures that your organization is always operating at peak performance. It's something you can't afford not to do--especially since you can do it for free!

The Nonprofit Handbook, Management

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Publisher :
ISBN 13 :
Total Pages : 838 pages
Book Rating : 4.4/5 (91 download)

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Book Synopsis The Nonprofit Handbook, Management by : Tracy D. Connors

Download or read book The Nonprofit Handbook, Management written by Tracy D. Connors and published by . This book was released on 1997-01-29 with total page 838 pages. Available in PDF, EPUB and Kindle. Book excerpt: An easy-to-use desktop reference on operational policies and procedures for nonprofit organizations. It offers managers a set of standardized policies and procedures that can be applied to most nonprofit organizations, regardless of their size or the particular type of service provided. Includes numerous sample forms, management checklists, model reports, and suggested policy statements that can be adapted to meet the specific needs of any organization. -- Applies the latest developments in business management -- quality management, continuous improvement, reengineering, self-renewal, etc. -- to the nonprofit sector. -- Brings together the expertise of over 40 nonprofit managers and consultants. -- Annual updates will present the latest trends and developments in the nonprofit sector.

Nonprofit Management

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Publisher : Springer Publishing Company
ISBN 13 : 082612738X
Total Pages : 318 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Nonprofit Management by : Elaine Congress, DSW, MSW

Download or read book Nonprofit Management written by Elaine Congress, DSW, MSW and published by Springer Publishing Company. This book was released on 2016-09-15 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nonprofit organizations are increasingly concerned with the need to demonstrate how social justice principles impact every aspect of their work. This isthe only textbook to explicitly integrate social justice principles into the management of a nonprofit organization. It provides students with theknowledge and skills required to integrate a social justice value system into their work as effective non-profit leaders. Using practical tips andillustrative case examples, the text explains the structure and processes of nonprofit organizations with a particular emphasis on social justice themes.The book is edited by an interdisciplinary team of prominent leaders in business, management, and social service, who together run the Fordham Center forNonprofit Leaders. They have assembled a group of expert authors who provide extensive coverage of the nonprofit leadership field. The book discusses the history of the development of nonprofit management up to the present day. It addresses legal and ethical considerations,organizational planning and staff management, finance, public relations, fundraising, public advocacy and volunteerism, program design and grantdevelopment, governance and board development, developing an international nonprofit, information technology, career development, and creating anonprofit/social entrepreneurship organization. Additional chapters address quality improvement, mentoring, and proposal writing, Included are plentifulcase studies and review questions in each chapter. The text is ideal for students and faculty in social service administration, human service leadership,social work management, public and community health, public administration, and health care administration and management. Key Features: Comprises the only nonprofit management text to integrate social justice themes Edited by an interdisciplinary group of authors representing the social service, social work, management, and nonprofit fields Includes illustrative case studies and review questions in each chapter Offers practical tips for integrating social justice agendas Provides PowerPoint presentations for instructors

Skills for Effective Management of Nonprofit Organizations

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Author :
Publisher : N A S W Press
ISBN 13 :
Total Pages : 614 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Skills for Effective Management of Nonprofit Organizations by : Richard L. Edwards

Download or read book Skills for Effective Management of Nonprofit Organizations written by Richard L. Edwards and published by N A S W Press. This book was released on 1998 with total page 614 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers a new approach to leadership in the nonprofit environment and guidance for board development, consulting, strategic alliances, and quality management. Uses a theoretical framework based on a premise of competing values to explain four major sets of skills and eight managerial roles for succes

Performance and Productivity in Public and Nonprofit Organizations

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Author :
Publisher : Routledge
ISBN 13 : 1317463013
Total Pages : 240 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Performance and Productivity in Public and Nonprofit Organizations by : Evan M. Berman

Download or read book Performance and Productivity in Public and Nonprofit Organizations written by Evan M. Berman and published by Routledge. This book was released on 2015-06-11 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.

High Performance Nonprofit Organizations

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Author :
Publisher : Wiley
ISBN 13 : 9780471174578
Total Pages : 0 pages
Book Rating : 4.1/5 (745 download)

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Book Synopsis High Performance Nonprofit Organizations by : Christine W. Letts

Download or read book High Performance Nonprofit Organizations written by Christine W. Letts and published by Wiley. This book was released on 1998-10-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nonprofit leaders are beginning to confront the most important unfinished business of their sector. Having invented scores of successful model programs to address virtually every type of social problem or goal, they are discovering that large-scale, sustained impact remains elusive. Today, the only way to get the full benefit of successful programs, however, is for nonprofit leaders to begin building high-performance organizations?nonprofits that are capable of creating sustained, effective impact. That requires reversing decades of under-investment in the capacity of nonprofits. A sector that has been indifferent, if not hostile, to the needs of its organizations, where leaders are forced to manage upstream, against countless obstacles, now needs to apply its ingenuity and passion to the challenge of creating high-performance organizations. Drawing on management techniques used by successful managers in both businesses and nonprofits, High Performance Nonprofit Organizations outlines approaches that nonprofits can use to build their capacity for learning, innovating, ensuring quality, and motivating staff. Illustrated with case studies and examples, the book outlines processes for achieving these goals, including: * human resources management-to attract and develop employees truly in synch with an organization's mission * benchmarking-to identify practices that best meet a nonprofit's needs * responsiveness and quality systems-to continuously review and upgrade quality of service * product development-to tap the talents of every employee to create effective programs The authors argue that these processes?far from corrupting a nonprofit with practices that evolved to make companies more profitable?actually help an organization convert its values and integrity into results for clients and communities. These adaptive capacities help nonprofits deliver on their mission, building the model organization that will make the biggest impact with model programs. High Performance Nonprofit Organizations goes further, laying out an agenda for changing the nonprofit environment, making it more supportive of its managers and more aware of the potential of organizational capacity. The authors assess the special opportunity of several stakeholders-including the nonprofit board, foundations, and the national office of multisite nonprofits?to create a new culture that values organizational performance. For the nonprofit manager trying to build an organization that is truly responsive to its clients and community, High Performance Nonprofit Organizations is an essential review of best practices. For the board member, foundation program officer, or nonprofit leader trying to create sustained impact, it is a provocative challenge to deal with the sector's unfinished business with a new approach.

Praxisorientiertes Qualitätsmanagement für Non-Profit-Organisationen

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Publisher : Verlag Neuer Merkur GmbH
ISBN 13 : 9783937346434
Total Pages : 288 pages
Book Rating : 4.3/5 (464 download)

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Book Synopsis Praxisorientiertes Qualitätsmanagement für Non-Profit-Organisationen by : Elisabeth Leicht-Eckardt

Download or read book Praxisorientiertes Qualitätsmanagement für Non-Profit-Organisationen written by Elisabeth Leicht-Eckardt and published by Verlag Neuer Merkur GmbH. This book was released on 2008 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Mission-Based Management

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Publisher : John Wiley & Sons
ISBN 13 : 0470432071
Total Pages : 325 pages
Book Rating : 4.4/5 (74 download)

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Book Synopsis Mission-Based Management by : Peter C. Brinckerhoff

Download or read book Mission-Based Management written by Peter C. Brinckerhoff and published by John Wiley & Sons. This book was released on 2009-11-23 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only nonprofit management book you must have-in an exciting new edition As a nonprofit manager, you have to be more effective and more efficient than ever to win funding and support to ensure your organization pursues its mission, meets community needs, and maintains its budget, while juggling the demands of funders, clientele, boards, staff, and community. This Third Edition of Mission-Based Management provides comprehensive, hands-on guidance that addresses your unique concerns as a nonprofit manager and policy-maker Addresses the effects of SOX, organizational transparency, new technologies, technology planning, and marketing in today's environment Is written by a nationally recognized expert who has trained thousands of nonprofit managers in hundreds of seminars on the best practices in nonprofit management Includes in each chapter a recap and a list of questions for group discussion More than ever before, as a nonprofit manager, you want and need practical guidance on how to do your job and run your organization more effectively and efficiently. And more than ever before, Mission-Based Management, Third Edition provides the definitive answer.

Managing and Measuring Performance in Public and Nonprofit Organizations

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Publisher : John Wiley & Sons
ISBN 13 : 1118439058
Total Pages : 484 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Managing and Measuring Performance in Public and Nonprofit Organizations by : Theodore H. Poister

Download or read book Managing and Measuring Performance in Public and Nonprofit Organizations written by Theodore H. Poister and published by John Wiley & Sons. This book was released on 2014-10-13 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

Strategic Management for Public and Nonprofit Organizations

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Publisher : CRC Press
ISBN 13 : 1482275864
Total Pages : 446 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis Strategic Management for Public and Nonprofit Organizations by : Alan W. Steiss

Download or read book Strategic Management for Public and Nonprofit Organizations written by Alan W. Steiss and published by CRC Press. This book was released on 2019-02-13 with total page 446 pages. Available in PDF, EPUB and Kindle. Book excerpt: The central resource for process improvement and innovation, this book includes valuable techniques to identify and improve organizational processes, as well as manage the change that accompanies implementation. Strategic Management for Public and Nonprofit Organizations discusses SWOT analysis, TQM, systematic innovation, Six Sigma, quality functi

The Jossey-Bass Handbook of Nonprofit Leadership and Management

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118046587
Total Pages : 817 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis The Jossey-Bass Handbook of Nonprofit Leadership and Management by : Robert D. Herman & Associates

Download or read book The Jossey-Bass Handbook of Nonprofit Leadership and Management written by Robert D. Herman & Associates and published by John Wiley & Sons. This book was released on 2011-01-31 with total page 817 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Jossey-Bass Handbook of Nonprofit Leadership and Management offers a comprehensive and in-depth description of the most effective leadership and management practices that can be applied throughout a nonprofit organization. This second edition of the best-selling handbook brings you: Current knowledge and trends in effective practice of nonprofit organization leadership and management. A thoroughly revised edition based on the most up-to-date research, theory, and experience. Practical advice on: board development, strategic planning, lobbying marketing, government contracting, volunteer programs, fund-raising, financial accounting, compensation and benefits programs, and risk management. An examination of emerging topics of interest such as strategic alliances and finding and keeping the right employees. Contributions from luminaries such as John Bryson, Nancy Axelrod, and Peter Dobkin Hall, and the best of the new generation of leaders like Cynthia Massarsky. Order your copy today!

Being the Best

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Publisher : Abbott Press
ISBN 13 : 1458213463
Total Pages : 180 pages
Book Rating : 4.4/5 (582 download)

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Book Synopsis Being the Best by : Frederick A. Lambert Ed.D.

Download or read book Being the Best written by Frederick A. Lambert Ed.D. and published by Abbott Press. This book was released on 2014-01-24 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nonprofit organizations continue to reduce staff, programs, and hours of operation; all in the name of survival. Some have not survived. Some organizations try to attract new audiences, at times sacrificing their missions to do so. All compete for a share of diminishing government, corporate and private funding sources. Dr. Frederick A. Lambert, who has taught management and organizational leadership on the undergraduate and graduate levels, relies on the principles of total quality management to help your nonprofit organization excel, rather than merely survive. You can learn how to build a foundation that promotes success; craft and pursue a strategic plan; create and sustain a culture of quality; put the customer first no matter what; develop leaders who will create and sustain organizational growth and success. Nonprofit organizations continue to hire consultants, merge with other organizations, and downsize in the name of survival. But most of them wouldnt need to do any of these things if they focused on executing on the strategies in Being the Best.

Quality Management in the Nonprofit World

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Author :
Publisher :
ISBN 13 : 9780608215518
Total Pages : pages
Book Rating : 4.2/5 (155 download)

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Book Synopsis Quality Management in the Nonprofit World by : Larry W. Kennedy

Download or read book Quality Management in the Nonprofit World written by Larry W. Kennedy and published by . This book was released on 1991-04-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Change Management in Nonprofit Organizations

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Author :
Publisher : Springer
ISBN 13 : 3030147746
Total Pages : 285 pages
Book Rating : 4.0/5 (31 download)

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Book Synopsis Change Management in Nonprofit Organizations by : Kunle Akingbola

Download or read book Change Management in Nonprofit Organizations written by Kunle Akingbola and published by Springer. This book was released on 2019-03-30 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nonprofit organizations are arguably in a perpetual state of change. Nonprofits must constantly scan, analyze, and adapt to the implications of the changing needs of clients, the community, funders, and government policy. Hence, the core competencies and capabilities of nonprofits must include how to effectively manage change. The knowledge, skills, and abilities of employees, volunteers, and managers must include the competencies required to formulate and implement strategies to manage planned and unplanned change. This book brings to the forefront the challenges and opportunities of change by combining insights from practice, research, and theories of change management to examine nonprofits. It incorporates interdisciplinary perspectives to examine the dimensions, determinants, and outcomes of change in nonprofits. It offers managers, researchers, and students case examples on how to develop, implement, and manage change in the context of nonprofits. Readers will better understand the dimensions of change that are unique to nonprofits and how these should be integrated into strategy and day-to-day operations, including reflection for both the change agent and the change recipient.