Benchmarking For Nonprofits

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Benchmarking for Nonprofits

Author : Jason Saul
Publisher : Fieldstone Alliance
ISBN 13 : 0940069431
Total Pages : 114 pages
Book Rating : 4.9/5 (4 download)

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Book Synopsis Benchmarking for Nonprofits by : Jason Saul

Download or read book Benchmarking for Nonprofits written by Jason Saul and published by Fieldstone Alliance. This book was released on 2004 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: The no-cost way to improve your organization on a daily basis Most nonprofits are already benchmarking informally. This unique book defines a formal way to benchmark. You'll learn how to prepare your organization, measure performance, and implement best practices as well as learning the five key steps of benchmarking, the arguments against benchmarking--and why you should disregard them, how benchmarking differs from evaluation and assessment, how to form a benchmarking team, how to create a "success equation" that helps you measure your organization's performance, how to make sure to measure what matters, how to choose your benchmarking partners--and what you can learn from the "wrong" partner, and how to overcome staff resistance to benchmarking. Practical tools help you benchmark what matters Real-world examples illustrate benchmarking in action. Exercises and worksheets guide you through processes such as drafting a benchmarking plan; identifying and analyzing the things in your organization that need improvement; prioritizing which processes to focus on; identifying your CTQ (critical to quality) outcomes; and more. The way to survive as a nonprofit in today's market is to thrive. With so many organizations seeking the same dollars, only the best will endure. Benchmarking ensures that your organization is always operating at peak performance. It's something you can't afford not to do--especially since you can do it for free!

Benchmarking in the Public and Nonprofit Sectors

Author : Patricia Keehley
Publisher : John Wiley & Sons
ISBN 13 : 0470275952
Total Pages : 257 pages
Book Rating : 4.4/5 (72 download)

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Book Synopsis Benchmarking in the Public and Nonprofit Sectors by : Patricia Keehley

Download or read book Benchmarking in the Public and Nonprofit Sectors written by Patricia Keehley and published by John Wiley & Sons. This book was released on 2008-04-15 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first edition of Benchmarking in the Public and Nonprofit Sectors offered public officials and administrators at all levels of government a unique and practical guide to identifying best practices and implementing them in their organizations. Based on the most current research, this new edition of the best-selling guide provides an updated, solution-driven methodology for benchmarking in both the public and nonprofit sectors. Unique in its focus solely on benchmarking, the authors take a step-by-step approach to two benchmarking techniques, differentiating between the two and then providing a new approach to solution-driven benchmarking that requires less time and fewer resources. Benchmarking in the Public and Nonprofit Sectors provides new tools, many updated case studies, and additional examples not only from government and nonprofit agencies, but also from the international community. This important resource will help practitioners implement a quick, proven method as they search for solutions to their most pressing problems. Praise for Benchmarking in the Public and Nonprofit Sectors "This is an important management tool for government and nonprofit managers to make their agencies more effective, efficient, and responsive to their constituencies." -W. David Patton, director, Center for Public Policy and Administration, University of Utah

High Performance Nonprofit Organizations

Author : Christine W. Letts
Publisher : Wiley
ISBN 13 : 9780471174578
Total Pages : 0 pages
Book Rating : 4.1/5 (745 download)

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Book Synopsis High Performance Nonprofit Organizations by : Christine W. Letts

Download or read book High Performance Nonprofit Organizations written by Christine W. Letts and published by Wiley. This book was released on 1998-10-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nonprofit leaders are beginning to confront the most important unfinished business of their sector. Having invented scores of successful model programs to address virtually every type of social problem or goal, they are discovering that large-scale, sustained impact remains elusive. Today, the only way to get the full benefit of successful programs, however, is for nonprofit leaders to begin building high-performance organizations?nonprofits that are capable of creating sustained, effective impact. That requires reversing decades of under-investment in the capacity of nonprofits. A sector that has been indifferent, if not hostile, to the needs of its organizations, where leaders are forced to manage upstream, against countless obstacles, now needs to apply its ingenuity and passion to the challenge of creating high-performance organizations. Drawing on management techniques used by successful managers in both businesses and nonprofits, High Performance Nonprofit Organizations outlines approaches that nonprofits can use to build their capacity for learning, innovating, ensuring quality, and motivating staff. Illustrated with case studies and examples, the book outlines processes for achieving these goals, including: * human resources management-to attract and develop employees truly in synch with an organization's mission * benchmarking-to identify practices that best meet a nonprofit's needs * responsiveness and quality systems-to continuously review and upgrade quality of service * product development-to tap the talents of every employee to create effective programs The authors argue that these processes?far from corrupting a nonprofit with practices that evolved to make companies more profitable?actually help an organization convert its values and integrity into results for clients and communities. These adaptive capacities help nonprofits deliver on their mission, building the model organization that will make the biggest impact with model programs. High Performance Nonprofit Organizations goes further, laying out an agenda for changing the nonprofit environment, making it more supportive of its managers and more aware of the potential of organizational capacity. The authors assess the special opportunity of several stakeholders-including the nonprofit board, foundations, and the national office of multisite nonprofits?to create a new culture that values organizational performance. For the nonprofit manager trying to build an organization that is truly responsive to its clients and community, High Performance Nonprofit Organizations is an essential review of best practices. For the board member, foundation program officer, or nonprofit leader trying to create sustained impact, it is a provocative challenge to deal with the sector's unfinished business with a new approach.

Measuring Performance in Public and Nonprofit Organizations

Author : Theodore H. Poister
Publisher : John Wiley & Sons
ISBN 13 : 047036517X
Total Pages : 315 pages
Book Rating : 4.4/5 (73 download)

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Book Synopsis Measuring Performance in Public and Nonprofit Organizations by : Theodore H. Poister

Download or read book Measuring Performance in Public and Nonprofit Organizations written by Theodore H. Poister and published by John Wiley & Sons. This book was released on 2008-03-11 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25

Managing and Measuring Performance in Public and Nonprofit Organizations

Author : Theodore H. Poister
Publisher : John Wiley & Sons
ISBN 13 : 1118958551
Total Pages : 568 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis Managing and Measuring Performance in Public and Nonprofit Organizations by : Theodore H. Poister

Download or read book Managing and Measuring Performance in Public and Nonprofit Organizations written by Theodore H. Poister and published by John Wiley & Sons. This book was released on 2014-08-28 with total page 568 pages. Available in PDF, EPUB and Kindle. Book excerpt: New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

Internet Management for Nonprofits

Author : Ted Hart
Publisher : John Wiley & Sons
ISBN 13 : 0470637447
Total Pages : 432 pages
Book Rating : 4.4/5 (76 download)

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Book Synopsis Internet Management for Nonprofits by : Ted Hart

Download or read book Internet Management for Nonprofits written by Ted Hart and published by John Wiley & Sons. This book was released on 2010-04-15 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: The essential guide for nonprofits wanting to manage their Internet applications in a coordinated, cost-effective, and efficient manner The rapid onset of increasingly advanced and complex technologies has challenged nonprofits to invest with their sparse resources in attempting, and failing, to keep pace with for-profit companies, with the result that most now cannot compete with new commercial products and commercial applications. Nonprofit Internet Management reveals how current technologies can be utilized in full measure most effectively by nonprofits and addresses how to manage various applications for maximum benefit to internal operations and community service. Covers management models, social networking information, case studies, fundraising strategies, collaboration and coordination examples, and sample communications techniques Includes chapters written by leading Internet professionals In-depth discussion of Website design, technology trends, social networks, managing the organization using online tools, E-governance and board leadership, prospect research and donor modeling, volunteer recruitment and management, mobile technology, stewardship and relationship management, and green technology applications Filled with case studies, Nonprofit Internet Management also includes screenshots, tables, worksheets and checklists. It's an essential resource for every nonprofit organization operating in our modern wired world.

In Search of the Nonprofit Sector

Author : Jonathan B. Imber
Publisher : Routledge
ISBN 13 : 1351512978
Total Pages : 230 pages
Book Rating : 4.3/5 (515 download)

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Book Synopsis In Search of the Nonprofit Sector by : Jonathan B. Imber

Download or read book In Search of the Nonprofit Sector written by Jonathan B. Imber and published by Routledge. This book was released on 2017-09-04 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: At a time when boundaries between the nonprofit, business, and public sectors have grown increasingly confused and contested, this volume by leading experts on nonprofit organizations offers new ideas and frameworks for understanding the terrain that lies between the state and the market. The chapters span a broad range of emerging issues including nonprofit commercialism, sector-bending hybrid organizational forms, increasingly sophisticated nonprofit advocacy activities, newly hatched forms of volunteerism and philanthropy, tensions in public-nonprofit contracting, and new roles for faith-based nonprofits in social provision.Contents include: Peter Frumkin, ""Charity and Philanthropy After September 11th""; Joseph M. Knippenberg, ""Faith, Hype, and Charity: Constitutional Controversies over Charitable Choice""; Leslie Lenkowsky, ""The Bush Administration's Civic Agenda and National Service""; Mark E. Warren, ""What is the Political Role of Nonprofits in a Democracy?""; Steven Rathgeb Smith, ""Government and Nonprofits in the Modern Age: Is Independence Possible?""; Amy L. Sherman, ""Faith in Communities: A Solid Investment""; Stephen V. Monsma, ""Nonprofit and Faith-Based Welfare-to-Work Programs: Government's Partners or Government's Captives?""; Thomas H. Jeavons, ""The Vitality and Independence of Religious Organizations: A Once and Future Trend""; Estelle James, ""Commercialism--Does It Help or Hurt the Nonprofit's Mission?""; J. Gregory Dees and Beth Battle Anderson, ""Sector-Bending: Blurring the Lines Between Nonprofit and For-Profit""; David Reingold, ""Scaling-up National Service in an Era of Performance Measurement and Accountability.""In Search of the Nonprofit Sector will be essential reading for scholars and practitioners interested in the pressing management and policy challenges facing nonprofit organizations today.

Developing a Learning Culture in Nonprofit Organizations

Author : Stephen J. Gill
Publisher : SAGE
ISBN 13 : 141296766X
Total Pages : 233 pages
Book Rating : 4.4/5 (129 download)

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Book Synopsis Developing a Learning Culture in Nonprofit Organizations by : Stephen J. Gill

Download or read book Developing a Learning Culture in Nonprofit Organizations written by Stephen J. Gill and published by SAGE. This book was released on 2010 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nonprofit organizations are under increasing pressure to demonstrate impact and that the funds raised to operate their organizations are maximized and used effectively. This book demonstrates how to create a culture of learning (intentional learning from reflection and feedback focused on successes and failures) that will lead to ongoing performance measurement and improvement. Because nonprofit organizations rely heavily on volunteers and are focused on mission, not money, it is critical for them to create a culture in which learning is a motivator for change. The book breaks down learning into four levels: individual, team, whole organization and community. Learning at each of these levels is described and then specific tools are presented. The tools are hands-on and practical, which facilitate reflection and feedback.

Key Performance Indicators for Government and Non Profit Agencies

Author : David Parmenter
Publisher : John Wiley & Sons
ISBN 13 : 0470944544
Total Pages : 336 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis Key Performance Indicators for Government and Non Profit Agencies by : David Parmenter

Download or read book Key Performance Indicators for Government and Non Profit Agencies written by David Parmenter and published by John Wiley & Sons. This book was released on 2012-05-01 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicators By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Key Performance Indicators for Government and Nonprofit Agencies: Implementing Winning KPIs is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools for government agencies and nonprofit groups. Implementation variations and short cuts for government and not-for-profit organizations How to brainstorm performance measures Templates for reporting performance measures A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team Also by David Parmenter: Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition Filled with numerous case studies and checklists to help readers develop their KPIs, this book shows government agencies and nonprofits how to select and implement winning key performance indicators to ensure that their performance management initiatives are successful.

Balanced Scorecard

Author : Paul R. Niven
Publisher : John Wiley & Sons
ISBN 13 : 1118045262
Total Pages : 389 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Balanced Scorecard by : Paul R. Niven

Download or read book Balanced Scorecard written by Paul R. Niven and published by John Wiley & Sons. This book was released on 2011-01-04 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.

Nonprofit Management

Author : Michael J. Worth
Publisher : SAGE
ISBN 13 : 1412994454
Total Pages : 457 pages
Book Rating : 4.4/5 (129 download)

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Book Synopsis Nonprofit Management by : Michael J. Worth

Download or read book Nonprofit Management written by Michael J. Worth and published by SAGE. This book was released on 2011-02-23 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Second Edition of Nonprofit Management: Principles and Practice is a comprehensive textbook covering the scope and structure of the nonprofit sector, leadership of nonprofits, managing the nonprofit organization, fundraising, earned income strategies, financial management, nonprofit lobbying and advocacy, managing international and global organizations, and social entrepreneurship. Written specifically for students, this text integrates research, theory, including more than is found in the more prescriptive, practitioner-oriented alternatives. Providing an overview suitable for students enrolled in their first course in the field, the book also includes cases and discussions of advanced issues for those with experience. Key Features - Includes a new chapter on Social Entrepreneurship, which examines the theories behind this concept as well as the successful practices of high-impact nonprofits around the world - Takes a balanced approach to varied perspectives and controversial issues and encompasses traditional concepts as well as new approaches and thinking - Integrates social sciences research, management theory, and practitioner literature - Includes mini-cases to enhance student understanding of the issues involved in real-world situations - Gives students direction on where to go in the literature to learn more through chapter-ending SSuggestions for Further Reading - Includes SQuestions for Discussion at the end of each chapter to help students apply chapter content to actual nonprofit organizations

Giving Done Right

Author : Phil Buchanan
Publisher : PublicAffairs
ISBN 13 : 1541742230
Total Pages : 256 pages
Book Rating : 4.5/5 (417 download)

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Book Synopsis Giving Done Right by : Phil Buchanan

Download or read book Giving Done Right written by Phil Buchanan and published by PublicAffairs. This book was released on 2019-04-16 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide to philanthropy at all levels of giving that seeks to educate and inspire A majority of American households give to charity in some form or another--from local donations to food banks, religious organizations, or schools, to contributions to prevent disease or protect basic freedoms. Whether you're in a position to give $1 or $1 million, every giver needs to answer the same question: How do I channel my giving effectively to make the greatest difference? In Giving Done Right, Phil Buchanan, the president of the Center for Effective Philanthropy, arms donors with what it takes to do more good more quickly and to avoid predictable errors that lead too many astray. This crucial book will reveal the secrets and lessons learned from some of the biggest givers, busting commonly held myths and challenging the idea that "business thinking" holds the answer to effective philanthropy. And it offers the intellectual frameworks, data-driven insights, tools, and practical examples to allow readers to understand exactly what it takes to make a difference.

The Wilder Nonprofit Field Guide to Crafting Effective Mission and Vision Statements

Author : Emil Angelica
Publisher : Fieldstone Alliance
ISBN 13 : 094006927X
Total Pages : 90 pages
Book Rating : 4.9/5 (4 download)

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Book Synopsis The Wilder Nonprofit Field Guide to Crafting Effective Mission and Vision Statements by : Emil Angelica

Download or read book The Wilder Nonprofit Field Guide to Crafting Effective Mission and Vision Statements written by Emil Angelica and published by Fieldstone Alliance. This book was released on 2001 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bring focus and direction to your work Too often, if you ask four people in a nonprofit what their organization's mission is, you'll get four different answers. Organizations without clearly defined and agreed-to mission and vision statements frequently find themselves adrift at sea, in real financial trouble, and unable to make an ongoing, positive impact on the community. But an effective mission and vision statement can help an organization unify services and create a consistent approach to new program development. Crafting Effective Mission and Vision Statements will help your organization develop (or revise) mission and vision statements that bring focus and direction to your work. With orderly, easy-to-follow steps, this engaging guide helps you: Build ownership for the mission and vision statements among board and staff Create a common understanding of your organization's goals Understand how mission and vision statements differ and how to use both for greatest benefit Develop a mission statement that captures exactly what your organization does Create a vision statement based on stakeholders' ideas and the organization's history, capacity for growth, and fundraising potential Use this guide to create mission and vision statements that help your organization stay focused and keep it moving toward a positive future.

Accountability and Effectiveness Evaluation in Nonprofit Organizations

Author : James Cutt
Publisher : Routledge
ISBN 13 : 1134613385
Total Pages : 311 pages
Book Rating : 4.1/5 (346 download)

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Book Synopsis Accountability and Effectiveness Evaluation in Nonprofit Organizations by : James Cutt

Download or read book Accountability and Effectiveness Evaluation in Nonprofit Organizations written by James Cutt and published by Routledge. This book was released on 2000-07-06 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique volume provides new perspectives on assessing the performance of nonprofit organizations whilst meeting the information needs of decision-makers, both internal (such as resource-providers, regulators and clients), and external (including boards, managers, staff and volunteers). Whilst most discussions of accountability focus exclusively on financial accountability, this title offers a significant contribution to a relatively untouched area by combining the treatment of both evaluation and accountability from a managerial perspective. With increased interest in the concept that nonprofit organizations must be accountable, this topical volume fills a gap in the literature that postgraduates and scholars of business studies and management will find invaluable.

Performance and Productivity in Public and Nonprofit Organizations

Author : Evan M. Berman
Publisher : Routledge
ISBN 13 : 1317463013
Total Pages : 240 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Performance and Productivity in Public and Nonprofit Organizations by : Evan M. Berman

Download or read book Performance and Productivity in Public and Nonprofit Organizations written by Evan M. Berman and published by Routledge. This book was released on 2015-06-11 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.

Nonprofit Guide to Going Green

Author : Ted Hart
Publisher : John Wiley and Sons
ISBN 13 : 047058873X
Total Pages : 441 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Nonprofit Guide to Going Green by : Ted Hart

Download or read book Nonprofit Guide to Going Green written by Ted Hart and published by John Wiley and Sons. This book was released on 2009-12-09 with total page 441 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive, practical, go-to resource guide on helping all charities become more "green" Nonprofit Guide to Going Green is your comprehensive learning tool to guide nonprofits and NGOs towards becoming greener. A desktop reference for any charitable organization to become greener, this essential book gives your organization the support it needs to take proactive steps to protect the environment while fulfilling its mission. Timely and clearly written, with contributions from experts from around the globe, Nonprofit Guide to Going Green leads the way in helping charities in all countries meet this challenge. Helps nonprofits green their efforts and carbon footprint * Shows CEOs, presidents, deans, marketing officers, board members proactive steps they can take to protect the environment * Teaches how to do a self-audit and plan for a more environmentally sensitive future * Nonprofit Guide to Going Green delivers a timely and essential call to action for this new century. Can your organization afford not to "go green?"

Managing Nonprofit Organizations in a Policy World

Author : Shannon K. Vaughan
Publisher : CQ Press
ISBN 13 : 1452240051
Total Pages : 433 pages
Book Rating : 4.4/5 (522 download)

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Book Synopsis Managing Nonprofit Organizations in a Policy World by : Shannon K. Vaughan

Download or read book Managing Nonprofit Organizations in a Policy World written by Shannon K. Vaughan and published by CQ Press. This book was released on 2013-01-08 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: In explicitly tying the policy realm to management skills, this book sheds new light on how nonprofit managers can better navigate policymaking and regulatory contexts to effectively lead their organizations.