Public Services For Ontarians

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Building Better Public Services

Author : Tony Dean
Publisher : FriesenPress
ISBN 13 : 1460269748
Total Pages : 198 pages
Book Rating : 4.4/5 (62 download)

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Book Synopsis Building Better Public Services by : Tony Dean

Download or read book Building Better Public Services written by Tony Dean and published by FriesenPress. This book was released on 2015-08-13 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: For decades, public service organizations have been under constant and growing pressure from citizens and stakeholders to provide more integrated, effective and accountable programs and services. Governments are beginning to acknowledge that they can’t own every issue and increasingly look to collaboration, networking and consultation at many levels as they design and develop polices, programs and service delivery mechanisms. Building Better Public Services explores the challenges facing public services in the 21st century, including the need for systemic cultural change, enhanced governance, evidence-informed policy and program design, and shared approaches to service delivery. Based on case studies and interviews, supplemented by first person experience, Building Better Public Services will take you inside the world of public services in Canada and the United Kingdom to explore capacity building successes and lessons learned. The book offers insights into innovations that will inform public servants as they work to improve services for citizens and gives directional advice and observations on the importance of public services leadership, an area rarely explored in business leadership literature. “An essential handbook on how to improve public policy and services. This is not yet another book focused primarily on making government smaller or driven by an ideology of austerity. It is rather grounded in a deep appreciation of the importance of public service to our quality of life and well-being and of the great advantages Canada’s professional, nonpartisan public service affords. Drawing on examples across Canada and internationally of what works and what does not, Tony offers concrete recommendations for building a more citizen-centred, open, collaborative public service.” —Alex Himelfarb – Former Clerk of the Privy Council – Government of Canada, and current Chair of WWF-Canada and the Canadian Alliance to End Homelessness. “I hope Tony Dean's reflections bring a long overdue debate to a critical subject - how to make public services work better. Innovation in the public sector is a subject that cries out for real discussion, and Tony has done us all a great favour by analysing these issues with commitment and flair. It's not about cutting things, it's about creativity and getting things done, breaking down silos and making it happen.” —Bob Rae – Lawyer, negotiator, and Ontario’s 21st Premier. “This is a book written by someone who knows the day to day challenges and reality of making governments work. It should be read by both current and future politicians and public servants who want to improve their governments’ focus on outcomes for, and with, citizens. Dean underpins this book with relentlessly wanting to achieve more. He celebrates the passion, commitment and innovation of public servants but is not blind to the need for change.” --Ray Shostak – International Government Adviser and former head of the Prime Minister’s Delivery Unit and Director General, Performance, HM Government (UK)

The Public Sector in an Age of Austerity

Author : Bryan M. Evans
Publisher : McGill-Queen's Press - MQUP
ISBN 13 : 077355419X
Total Pages : pages
Book Rating : 4.7/5 (735 download)

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Book Synopsis The Public Sector in an Age of Austerity by : Bryan M. Evans

Download or read book The Public Sector in an Age of Austerity written by Bryan M. Evans and published by McGill-Queen's Press - MQUP. This book was released on 2018-07-23 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Following the 2008 global financial crisis, Canada appeared to escape the austerity implemented elsewhere, but this was spin hiding the reality. A closer look reveals that the provinces – responsible for delivering essential public and social services such as education and healthcare – shouldered the burden. The Public Sector in an Age of Austerity examines public-sector austerity in the provinces and territories, specifically addressing how austerity was implemented, what forms austerity agendas took (from regressive taxes and new user fees to public-sector layoffs and privatization schemes), and what, if any, political responses resulted. Contributors focus on the period from 2007 to 2015, the global financial crisis and the period of fiscal consolidation that followed, while also providing a longer historical context – austerity is not a new phenomenon. A granular examination of each jurisdiction identifies how changing fiscal conditions have affected the delivery of public services and restructured public finances, highlighting the consequences such changes have had for public-sector workers and users of public services. The first book of its kind in Canada, The Public Sector in an Age of Austerity challenges conventional wisdom by showing that Canada did not escape post-crisis austerity, and that its recovery has been vastly overstated.

Real Change, Real Choices : Investing in the Services Ontario Needs-- and Paying for Them : Ontario Alternative Budget 2004 Budget Document

Download Real Change, Real Choices : Investing in the Services Ontario Needs-- and Paying for Them : Ontario Alternative Budget 2004 Budget Document PDF Online Free

Author : Canadian Centre for Policy Alternatives
Publisher : Canadian Centre Policy Alternatives
ISBN 13 : 0886273986
Total Pages : 53 pages
Book Rating : 4.8/5 (862 download)

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Book Synopsis Real Change, Real Choices : Investing in the Services Ontario Needs-- and Paying for Them : Ontario Alternative Budget 2004 Budget Document by : Canadian Centre for Policy Alternatives

Download or read book Real Change, Real Choices : Investing in the Services Ontario Needs-- and Paying for Them : Ontario Alternative Budget 2004 Budget Document written by Canadian Centre for Policy Alternatives and published by Canadian Centre Policy Alternatives. This book was released on 2004 with total page 53 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Ontario's Health System

Author : John Lavis
Publisher :
ISBN 13 : 9781927565117
Total Pages : 442 pages
Book Rating : 4.5/5 (651 download)

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Book Synopsis Ontario's Health System by : John Lavis

Download or read book Ontario's Health System written by John Lavis and published by . This book was released on 2016-12 with total page 442 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Government and Politics of Ontario

Author : Graham White
Publisher : University of Toronto Press
ISBN 13 : 9780802078735
Total Pages : 476 pages
Book Rating : 4.0/5 (787 download)

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Book Synopsis The Government and Politics of Ontario by : Graham White

Download or read book The Government and Politics of Ontario written by Graham White and published by University of Toronto Press. This book was released on 1997-01-01 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook is the standard authority on the government and politics of Ontario. Extensively revised and updated to reflect the early Harris era, this edition also features a new section on change and continuity in the Ontario political system.

Ontario Chose Change

Author : Mackenzie, Hugh
Publisher : Canadian Centre Policy Alternatives
ISBN 13 : 0886273455
Total Pages : 16 pages
Book Rating : 4.8/5 (862 download)

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Book Synopsis Ontario Chose Change by : Mackenzie, Hugh

Download or read book Ontario Chose Change written by Mackenzie, Hugh and published by Canadian Centre Policy Alternatives. This book was released on 2004 with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Government Digital

Author : Alex Benay
Publisher : Dundurn
ISBN 13 : 1459742087
Total Pages : 201 pages
Book Rating : 4.4/5 (597 download)

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Book Synopsis Government Digital by : Alex Benay

Download or read book Government Digital written by Alex Benay and published by Dundurn. This book was released on 2018-09-15 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governments all over the world are consistently outpaced by digital change, and are falling behind. Digital government is a better performing government. It is better at providing services people and businesses need. Receiving benefits, accessing health records, registering companies, applying for licences, voting — all of this can be done online or through digital self-service. Digital technology makes government more efficient, reduces hassle, and lowers costs. But what will it take to make governments digital? Good governance will take nothing short of a metamorphosis of the public sector. With contributions from industry, academic, and government experts — including Hillary Hartley, chief digital officer for Ontario, and Salim Ismail, founder of Singularity University — Government Digital lays down a blueprint for this radical change.

Canadian Public Administration in the 21st Century

Author : Charles Conteh
Publisher : CRC Press
ISBN 13 : 1466591714
Total Pages : 245 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Canadian Public Administration in the 21st Century by : Charles Conteh

Download or read book Canadian Public Administration in the 21st Century written by Charles Conteh and published by CRC Press. This book was released on 2013-08-13 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: The demands associated with good governance and good public management are at an all-time high. Yet the discipline of Canadian public administration is in flux, and the time is ripe for an open and frank analysis of its state and possibilities. Canadian Public Administration in the 21st Century brings together emerging voices in Canadian public administration to consider current and future prospects in the discipline. A new wave of scholars has brought new energy, ambition, and perspectives to the field. In this book they take stock and build on established traditions and current trends, focusing on emerging, or reemerging, issues and challenges. The book identifies and analyzes the emergent research agenda in public administration, focusing on Canada to illustrate key concepts, frameworks, and issues. It consists of three thematically organized sections, exploring processes, structures, and principles of Canadian public administration. It addresses the broad, emergent trend in processes of service delivery or policy implementation generally referred to as the new public governance. It then critically examines the structural and institutional dimensions of Canadian public administration in light of recent directions in the field. A complete exploration of new principles, methods, values, and ethics in Canadian public administration research and practice rounds out the coverage. Bringing together emerging scholars, the book bridges the gap between established analytical traditions and novel theoretical and methodological approaches in the field. It proposes a new, more interdisciplinary public administration increasingly focused on governance and not solely on management.

Professionalism and Public Service

Author : Kenneth A. Rasmussen
Publisher : University of Toronto Press
ISBN 13 : 0802093493
Total Pages : 361 pages
Book Rating : 4.8/5 (2 download)

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Book Synopsis Professionalism and Public Service by : Kenneth A. Rasmussen

Download or read book Professionalism and Public Service written by Kenneth A. Rasmussen and published by University of Toronto Press. This book was released on 2008-01-01 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: The contributors to this volume trace the evolution of public administration institutions and explore issues such as the protection and improvement of the public service, recent innovations in the area of service delivery, and how this has created increased legitimacy and recognition from citizens.

Professional Communications in the Public Sector

Author : Ted Glenn
Publisher : Canadian Scholars’ Press
ISBN 13 : 155130631X
Total Pages : 312 pages
Book Rating : 4.5/5 (513 download)

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Book Synopsis Professional Communications in the Public Sector by : Ted Glenn

Download or read book Professional Communications in the Public Sector written by Ted Glenn and published by Canadian Scholars’ Press. This book was released on 2014 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this enterprising new text, Ted Glenn equips fledgling public sector communications professionals with the information they need to be successful in their new roles. Leveraging his years of experience in this growing field, Glenn discusses how to present policy goals to different audiences and tailor messages to their needs, write gripping speeches, and use digital media in a world where one ill-phrased tweet can sink a career. Chapters are enriched with activities that walk students through the many responsibilities of public service professionals and encourage them to think strategically in quickly evolving situations. Professional Communications in the Public Sector is indispensable reading for students of public administration, communications, policy studies, media studies, and advertising.

The Politics of Ontario

Author : Cheryl N. Collier
Publisher : University of Toronto Press
ISBN 13 : 1487562241
Total Pages : 298 pages
Book Rating : 4.4/5 (875 download)

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Book Synopsis The Politics of Ontario by : Cheryl N. Collier

Download or read book The Politics of Ontario written by Cheryl N. Collier and published by University of Toronto Press. This book was released on 2024-06-03 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ontario is the most populous province in Canada and perhaps the most complex. It encompasses a range of regions, cities, and local cultures, while also claiming a long-standing pre-eminence in Canadian federalism. The second edition of The Politics of Ontario aims to understand this unique and ever-changing province. The new edition captures the growing diversity of Ontario, with new chapters on race and Ontario politics, Black Ontarians, and the relationship of Indigenous Peoples and Ontario. With contributors from across the province, the book analyses the political institutions of Ontario, key areas such as gender, Northern Ontario, the intricate Ontario political economy, and public policy challenges with the environment, labour relations, governing the GTA, and health care. Completely refreshed from the earlier edition, it emphasizes the evolution of Ontario and key public policy challenges facing the province. In doing so, The Politics of Ontario provides readers with a thorough understanding of this complicated province.

Politics of Development

Author : H.V. Nelles
Publisher : McGill-Queen's Press - MQUP
ISBN 13 : 0773572163
Total Pages : 565 pages
Book Rating : 4.7/5 (735 download)

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Book Synopsis Politics of Development by : H.V. Nelles

Download or read book Politics of Development written by H.V. Nelles and published by McGill-Queen's Press - MQUP. This book was released on 2005-07-20 with total page 565 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Carleton Library Series returns this classic in political economy and Canadian historical writing to print, with a new introduction by Robert Young. The Politics of Development reveals the full extent of state involvement in the exploitation of natural resources in the province of Ontario and the reciprocal impact resource development has had in shaping politics in the province. H.V. Nelles offers a revised staples interpretation, exposing the resource politics at the heart of central Canadian economic development. He explains the business history of the forestry and mining industries from the mid-nineteenth through the mid-twentieth century, stressing the importance of public policy in their development. He offers a definitive interpretation of the emergence, development, and political dynamics of public ownership within the hydro-electric sector. Considered one of the seminal works on Canadian political economy The Politics of Development still has important things to say about public policy and will be of interest to historians, political scientists, economists, and those interested in environmental history.

Divided Province

Author : Greg Albo
Publisher : McGill-Queen's Press - MQUP
ISBN 13 : 0773555676
Total Pages : 564 pages
Book Rating : 4.7/5 (735 download)

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Book Synopsis Divided Province by : Greg Albo

Download or read book Divided Province written by Greg Albo and published by McGill-Queen's Press - MQUP. This book was released on 2019-02-28 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt: No government jurisdiction in Canada has so radically transformed its public policies over the past decades as Ontario, and yet the province has also maintained a striking degree of political stability in its party system. Since the 1990s, neoliberalism has been the point of reference in constructing policy agendas for all of Ontario's political parties. It has guided the strategy for governance of the dominant Liberal Party since 2003, even as it divides the province between workers and employers, north and south, rural and urban, and racialized minorities and the majority population. With a focus on the governments of Mike Harris, Dalton McGuinty, and Kathleen Wynne, Divided Province brings together leading researchers to dissect the province's public policies since the 1990s. Presenting original, state-of-the-art research, the book demonstrates that, although the Conservative government of Mike Harris implemented the sharpest and most profound shift towards the establishment of a neoliberal regime in the province, the subsequent Liberal governments consolidated that neoliberal turn. The essays in this volume explore the consequences of this ideological turn across a spectrum of policies, including health, education, poverty, energy, employment, manufacturing, and how it has impacted workers, women, First Nations, and other distinct communities. The first book to offer a comprehensive critical account of neoliberalism in Ontario, Divided Province overturns conventional readings of the province's politics and suggests that building a more democratic and egalitarian alternative to the current orthodoxy requires nothing less than a radical rupture from existing policies and political alliances. Without such a decisive break, political space may well open up again for the populist right.

The Statesman's Yearbook 2007

Author : B. Turner
Publisher : Springer
ISBN 13 : 0230271359
Total Pages : 1583 pages
Book Rating : 4.2/5 (32 download)

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Book Synopsis The Statesman's Yearbook 2007 by : B. Turner

Download or read book The Statesman's Yearbook 2007 written by B. Turner and published by Springer. This book was released on 2017-02-07 with total page 1583 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Statesman's Yearbook , now in a new, enlarged format, contains profiles of every country in the world and includes 20% new content. All print purchases now receive online access at no extra cost, with a single-user licence giving access to the full text online, updated regularly and fully searchable. For queries - [email protected]

Handbook of Terminology

Author : Hendrik J. Kockaert
Publisher : John Benjamins Publishing Company
ISBN 13 : 9027269564
Total Pages : 561 pages
Book Rating : 4.0/5 (272 download)

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Book Synopsis Handbook of Terminology by : Hendrik J. Kockaert

Download or read book Handbook of Terminology written by Hendrik J. Kockaert and published by John Benjamins Publishing Company. This book was released on 2015-03-13 with total page 561 pages. Available in PDF, EPUB and Kindle. Book excerpt: Terminology has started to explore unbeaten paths since Wüster, and has nowadays grown into a multi-facetted science, which seems to have reached adulthood, thanks to integrating multiple contributions not only from different linguistic schools, including computer, corpus, variational, socio-cognitive and socio-communicative linguistics, and frame-based semantics, but also from engineering and formal language developers. In this ever changing and diverse context, Terminology offers a wide range of opportunities ranging from standardized and prescriptive to prototype and user-based approaches. At this point of its road map, Terminology can nowadays claim to offer user-based and user-oriented, hence user-friendly, approaches to terminological phenomenona, when searching, extracting and analysing relevant terminology in online corpora, when building term bases that contribute to efficient communication among domain experts in languages for special purposes, or even when proposing terms and definitions formed on the basis of a generally agreed consensus in international standard bodies. Terminology is now ready to advance further, thanks to the integration of meaning description taking into account dynamic natural language phenomena, and of consensus-based terminology management in order to help experts communicate in their domain-specific languages. In this Handbook of Terminology (HoT), the symbiosis of Terminology with Linguistics allows a mature and multi-dimensional reflection on terminological phenomena, which will eventually generate future applications which have not been tested yet in natural language. The HoT aims at disseminating knowledge about terminology (management) and at providing easy access to a large range of topics, traditions, best practices, and methods to a broad audience: students, researchers, professionals and lecturers in Terminology, scholars and experts from other disciplines (among which linguistics, life sciences, metrology, chemistry, law studies, machine engineering, and actually any expert domain). In addition, the HoT addresses any of those with a professional or personal interest in (multilingual) terminology, translation, interpreting, localization, editing, etc., such as communication specialists, translators, scientists, editors, public servants, brand managers, engineers, (intercultural) organization specialists, and experts in any field. Moreover, the HoT offers added value, in that it is the first handbook with this scope in Terminology which has both a print edition (also available as a PDF e-book) and an online version. For access to the Handbook of Terminology Online, please visit ahref="HTTP: DESIGNTIMESP="27189" www.benjamins.com online hot ?http://www.benjamins.com/online/hot//a . The HoT is linked to the Handbook of Translation Studies, not in the least because of its interdisciplinary approaches, but also because of the inevitable intertwining between translation and terminology. All chapters are written by specialists in the different subfields and are peer-reviewed.

Rescuing Policy

Author : Donald G. Lenihan
Publisher :
ISBN 13 : 9781927009239
Total Pages : 185 pages
Book Rating : 4.0/5 (92 download)

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Book Synopsis Rescuing Policy by : Donald G. Lenihan

Download or read book Rescuing Policy written by Donald G. Lenihan and published by . This book was released on 2012 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 2009, Canada's Public Policy Forum launched the Public Engagement Project to explore new ways of thinking about how governments, stakeholders, communities and ordinary citizens can work together--collaborate--to find and implement solutions to complex problems, such as climate change, poor public health or the failure to innovate. The project involved seven provincial/territorial governments-- British Columbia, Alberta, Saskatchewan, Ontario, New Brunswick, Newfoundland and Nunavut--the Canada School of Public Service, the City of Hamilton and the Government of Australia. It established an online dialogue with more than 500 officials from participating governments, and held some 30 workshops across Canada and in Australia. In addition, the project drew on several innovative projects, three of which are discussed at length in this book: the Canadian Sport Policy Renewal Process, Australia's Community Engagement Project and New Brunswick's Poverty Reduction Initiative. This book is the final report of the Public Engagement Project.

Canadian Annual Review of Politics and Public Affairs 1992

Author : David Leyton-Brown
Publisher : University of Toronto Press
ISBN 13 : 9780802043696
Total Pages : 356 pages
Book Rating : 4.0/5 (436 download)

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Book Synopsis Canadian Annual Review of Politics and Public Affairs 1992 by : David Leyton-Brown

Download or read book Canadian Annual Review of Politics and Public Affairs 1992 written by David Leyton-Brown and published by University of Toronto Press. This book was released on 1998-08-01 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring essays on parliament and politics, Ottawa and the provinces, and external affairs, the Canadian Annual Review of Politics and Public Affairs provides a comprehensive account of the year's events.