Psychological Aspects of Crisis Negotiation

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Author :
Publisher : CRC Press
ISBN 13 : 1466516836
Total Pages : 371 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Psychological Aspects of Crisis Negotiation by : Thomas Strentz

Download or read book Psychological Aspects of Crisis Negotiation written by Thomas Strentz and published by CRC Press. This book was released on 2012-05-17 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: While there are many books on crisis negotiation, most of the current literature focuses on the history and mechanics of this dynamic process, leaving out critical elements that are required for a successful encounter with a hostage-taker or other malfeasant. Psychological Aspects of Crisis Negotiation, Second Edition explores the methods and strategies for confronting the nine types of subjects typically encountered in hostage/suicide sieges by correctional staff and law enforcement crisis negotiators. Drawn from articles published by Thomas Strentz while serving at the FBI Academy* along with written versions of lectures developed and delivered since his retirement, the book highlights psychological dynamics of negotiations as they apply to the negotiator, the hostage, and the subject. It discusses the predictors of surrender versus the need for a tactical intervention and examines the phases of a hostage crisis and the changing focus as the crisis develops. Referencing historical events such as The Bay of Pigs invasion and the Challenger and Columbia incidents, the book demonstrates how faulty group decision making can spell tragedy. Enhanced with case studies to put the material into context, this second edition also includes new chapters on the first responder, hostage survival, and the Islamic belief system and culture. Steeped in sage advice from a national expert, this volume arms those tasked with confronting dangerous offenders with the knowledge and tools they need to subvert disaster and ensure the preservation of human life. *Articles were reviewed by the Academy Editorial/Review Board and approved by the Bureau for publication.

Psychological Aspects of Crisis Negotiation, Second Edition

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Author :
Publisher : CRC Press
ISBN 13 : 1439880069
Total Pages : 367 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Psychological Aspects of Crisis Negotiation, Second Edition by : Thomas Strentz

Download or read book Psychological Aspects of Crisis Negotiation, Second Edition written by Thomas Strentz and published by CRC Press. This book was released on 2011-12-01 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: While there are many books on crisis negotiation, most of the current literature focuses on the history and mechanics of this dynamic process, leaving out critical elements that are required for a successful encounter with a hostage-taker or other malfeasant. Psychological Aspects of Crisis Negotiation, Second Edition explores the methods and strategies for confronting the nine types of subjects typically encountered in hostage/suicide sieges by correctional staff and law enforcement crisis negotiators. Drawn from articles published by Thomas Strentz while serving at the FBI Academy* along with written versions of lectures developed and delivered since his retirement, the book highlights psychological dynamics of negotiations as they apply to the negotiator, the hostage, and the subject. It discusses the predictors of surrender versus the need for a tactical intervention and examines the phases of a hostage crisis and the changing focus as the crisis develops. Referencing historical events such as The Bay of Pigs invasion and the Challenger and Columbia incidents, the book demonstrates how faulty group decision making can spell tragedy. Enhanced with case studies to put the material into context, this second edition also includes new chapters on the first responder, hostage survival, and the Islamic belief system and culture. Steeped in sage advice from a national expert, this volume arms those tasked with confronting dangerous offenders with the knowledge and tools they need to subvert disaster and ensure the preservation of human life. *Articles were reviewed by the Academy Editorial/Review Board and approved by the Bureau for publication.

Psychological Aspects of Crisis Negotiation, Second Edition

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Author :
Publisher : CRC Press
ISBN 13 : 1439880050
Total Pages : 371 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Psychological Aspects of Crisis Negotiation, Second Edition by : Thomas Strentz

Download or read book Psychological Aspects of Crisis Negotiation, Second Edition written by Thomas Strentz and published by CRC Press. This book was released on 2011-12-01 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: While there are many books on crisis negotiation, most of the current literature focuses on the history and mechanics of this dynamic process, leaving out critical elements that are required for a successful encounter with a hostage-taker or other malfeasant. Psychological Aspects of Crisis Negotiation, Second Edition explores the methods and strategies for confronting the nine types of subjects typically encountered in hostage/suicide sieges by correctional staff and law enforcement crisis negotiators. Drawn from articles published by Thomas Strentz while serving at the FBI Academy* along with written versions of lectures developed and delivered since his retirement, the book highlights psychological dynamics of negotiations as they apply to the negotiator, the hostage, and the subject. It discusses the predictors of surrender versus the need for a tactical intervention and examines the phases of a hostage crisis and the changing focus as the crisis develops. Referencing historical events such as The Bay of Pigs invasion and the Challenger and Columbia incidents, the book demonstrates how faulty group decision making can spell tragedy. Enhanced with case studies to put the material into context, this second edition also includes new chapters on the first responder, hostage survival, and the Islamic belief system and culture. Steeped in sage advice from a national expert, this volume arms those tasked with confronting dangerous offenders with the knowledge and tools they need to subvert disaster and ensure the preservation of human life. *Articles were reviewed by the Academy Editorial/Review Board and approved by the Bureau for publication.

Crisis Negotiations

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Author :
Publisher : Routledge
ISBN 13 : 1317522990
Total Pages : 1175 pages
Book Rating : 4.3/5 (175 download)

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Book Synopsis Crisis Negotiations by : Michael J. McMains

Download or read book Crisis Negotiations written by Michael J. McMains and published by Routledge. This book was released on 2014-09-19 with total page 1175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.

The Elements of Police Hostage and Crisis Negotiations

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Author :
Publisher : Routledge
ISBN 13 : 1136614664
Total Pages : 251 pages
Book Rating : 4.1/5 (366 download)

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Book Synopsis The Elements of Police Hostage and Crisis Negotiations by : James L Greenstone

Download or read book The Elements of Police Hostage and Crisis Negotiations written by James L Greenstone and published by Routledge. This book was released on 2013-05-13 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: Run a safe and successful crisis negotiation—from start to finish! The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respond to Them reduces the negotiation procedures for hostage, barricaded, and suicide incidents to their basic elements, providing quick and easy access to the information you need-from the initial call-out to the final debriefing. Based on field-tested principles proven to work, the book also includes newly developed and highly specialized techniques for more experienced negotiators. Author James L. Greenstone provides a user-friendly, step-by-step guide to the intervention and negotiation process that will help you get the job done—right. Designed for day-to-day, on-the-scene use, The Elements of Police Hostage and Crisis Negotiations is a practical handbook for experienced professionals and novices that can also be used as a supplementary textbook for criminal justice, crisis intervention, and psychology coursework. Each chapter contains useful checklists, procedural notes, tables, strategy worksheets, and forms, and the book includes special indices for quick reference in addition to a traditional index. Dr. Greenstone, a police mental health consultant and psychologist who served as Director of the Psychological Services Unit of the Fort Worth Police Department in Texas, uses a simple and direct format that emphasizes procedures, action and results, leaving theoretical discussions for another time and place. The book examines the negotiation process from start to finish, including preincident preparations, first response responsibilities, responding to the call-out, arriving at the scene, preparing to negotiate, making contact, preparing for the surrender, post-incident tasks, preparing equipment, and more. Topics covered in The Elements of Police Hostage and Crisis Negotiations include: legal considerations telephone surveillance guidelines the Stockholm Syndrome working with S.W.A.T. and Tactical Emergency Medical Support dealing with the media recognizing “red flags” the issues of suicide debriefing the hostage team the 150 laws of hostage and crisis negotiation and the 10 most serious errors a negotiator can make The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respond to Them is a practical guide that’s equally effective in the field, in training, and in the office.

Hostage/crisis Negotiations

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Author :
Publisher :
ISBN 13 : 9780398088699
Total Pages : 0 pages
Book Rating : 4.0/5 (886 download)

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Book Synopsis Hostage/crisis Negotiations by : Thomas Strentz

Download or read book Hostage/crisis Negotiations written by Thomas Strentz and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The focus of this book is on dealing with hostage and crisis negotiations and how this can be successfully accomplished in order to save lives. Typically, those encountered by correctional and law enforcement crisis negotiators fall into one of three broad categories: The Bad, the Mad, and the Sad – or, those with antisocial personality disorder; those who are severely mentally ill, insane or psychotic; or those who are contemplating suicide, respectively. This book outlines tactics and procedures for dealing with these three groups of individuals. Many excerpts will be found of siege dialogue and behind-the-scenes efforts of those in the command post and other locations whose efforts and energies play an integral role in this life-saving process. Some topics discussed include how using sleep deprivation should be avoided by hostage and crisis negotiators and how it can be used to advantage against the culprits; and how active listening skills (ALS) can be utilized and the mechanics of the process. These ALS guidelines show how being not only a good interviewer but also a good listener can be used to find a remedy to the situation. Team roles and responsibilities are also discussed in some detail. Using “hooks,” or topics/persons that can be used to extract the subject from the crisis, and “hot buttons,” or topics/persons that should be avoided from discussion, is also examined. Several “Lessons Learned” sections are also included after the dialogues, outlining what was learned and achieved in the process and which pitfalls should be avoided. Crisis negotiations has also been included in the book because a growing number of subjects with whom crisis negotiators deal are not holding hostages. While it is not the purpose of this text to review all tactics and techniques of the negotiations process, many examples are provided of what does work and, on occasion, what does not. It will prove to be a very useful tool to corrections and police negotiators and crisis interveners who seek peaceful ends to these very volatile and dangerous situations.

CRISIS NEGOTIATION FOR LAW ENFORCEMENT, CORRECTIONS, AND EMERGENCY SERVICES

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Author :
Publisher : Charles C Thomas Publisher
ISBN 13 : 0398090661
Total Pages : 152 pages
Book Rating : 4.3/5 (98 download)

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Book Synopsis CRISIS NEGOTIATION FOR LAW ENFORCEMENT, CORRECTIONS, AND EMERGENCY SERVICES by : Arthur Slatkin

Download or read book CRISIS NEGOTIATION FOR LAW ENFORCEMENT, CORRECTIONS, AND EMERGENCY SERVICES written by Arthur Slatkin and published by Charles C Thomas Publisher. This book was released on 2015-05-01 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text focuses on operational theory and practice for negotiators by following a crisis intervention model for crisis negotiations. Its intent is to provide some depth and breadth of understanding for instructors, students, and line negotiators seeking excellence in the professional role of hostage crisis negotiator. The book is written principally to enhance negotiator confidence and competence, well-grounded in deliberate and effective use of self as an intervener and negotiator in critical incidents. The text seeks to provide a structure and framework for conducting negotiations. Major topics include: Rapidly establishing rapport and a collaborative relationship; conducting crisis, biopsychosocial, and lethality assessments; identifying the major problems or crisis precipitants; exploring feelings and emotions; generating and exploring alternatives; developing and implementing an action plan, with follow-up; hostage situations as crisis negotiations; suicide and assault with danger to self and others; and barricaded subject situations. The real amalgam of the art and science of the field of crisis negotiation is knowledge in depth and its skillful, practical application in the aid of others. This book is for those who want to be much more than just good enough. The text provides a valuable resource to all police and correction agencies, emergency rescue personnel, as well as medical and behavioral science professionals.

Training Strategies for Crisis and Hostage Negotiations

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Author :
Publisher : Charles C Thomas Publisher
ISBN 13 : 0398085625
Total Pages : 233 pages
Book Rating : 4.3/5 (98 download)

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Book Synopsis Training Strategies for Crisis and Hostage Negotiations by : Arthur A. Slatkin

Download or read book Training Strategies for Crisis and Hostage Negotiations written by Arthur A. Slatkin and published by Charles C Thomas Publisher. This book was released on 2009 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Training Strategies for Crisis and Hostage Negotiations was written for trainers who are tasked with providing role play: scenario-driven training that is challenging, novel, interesting, varied, and motivating. A trainer may play a larger role as leader, expert, teacher, coordinator, planner, facilitator, resource manager/librarian, observer/evaluator, talent agent/developer, and as a liaison with local, regional, and national groups. Role play remains the principal resource as the most effective way to train negotiatorsOCoboth novice and experiencedOCoand scenarios can be written in any number of ways, with role plays having endless possible variations that provide needed practice under controlled circumstances. Role play has been employed in numerous and diverse settings in the behavioral sciences, government, military, medicine, and business, affording needed practice under these controlled circumstances. The book observes training plans, goals and objectives, roles of trainers, scenario writing, subjects and realistic guidelines for role players, creative variations for role play practice, plus feedback and evaluation. The author adds knowledge about constructing scenarios that teach and challenge, making role plays more powerful and enlivening. Foundation material is included about the role of the trainer, the trainee, adult learning, and the important process of evaluation and the creative use of role play. In addition to the basic principles and mechanics of training strategies, skill-building exercises are presented, which can be used to serve unique settings and circumstances. The basics of active listening skills, negotiations stratagems, analysis of personality, and training techniques to properly master the basic skills for negotiators at all levels are among the many facets of this resource. The author presents a constant review and application of fundamentals in the negotiation world that has produced successful resolutions and competent, skilled negotiators. For the trainer, negotiator, supervisor, or academy instructor, this manual will be an invaluable training source."

Crisis Talk

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Author :
Publisher : Routledge
ISBN 13 : 1000415325
Total Pages : 171 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Crisis Talk by : Rein Ove Sikveland

Download or read book Crisis Talk written by Rein Ove Sikveland and published by Routledge. This book was released on 2022-07-13 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on extensive analysis of real-time, authentic crisis encounters collected in the UK and US, Crisis Talk: Negotiating with Individuals in Crisis sheds light on the relatively hidden world of communication between people in crisis and the professionals whose job it is to help them. The crisis situations explored in this book involve police hostage and crisis negotiators and emergency dispatchers interacting with individuals in crisis who threaten suicide or self-harm. The practitioners face various communicative challenges in these encounters, including managing strong emotions, resistance, hostility, and unresponsiveness. Using conversation analysis, Crisis Talk presents evidence on how practitioners deal with the interactional challenge of negotiating with people in crisis and how what they say shapes outcomes. Each chapter includes recommendations based on the detailed analysis of numerous cases of actual negotiation. Crisis Talk shows readers how every turn taken by negotiators can exacerbate or solve the communicative challenges created by crisis situations, making it a unique and invaluable text for academics in psychology, sociology, linguistic sciences, and related fields, as well as for practitioners engaging in crisis negotiation training or fieldwork.

On-Scene Guide for Crisis Negotiators

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1040080448
Total Pages : 168 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis On-Scene Guide for Crisis Negotiators by : Frederick J. Lanceley

Download or read book On-Scene Guide for Crisis Negotiators written by Frederick J. Lanceley and published by Taylor & Francis. This book was released on 2017-07-27 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: According to author Frederick J. Lanceley one of the world's foremost crisis negotiation authorities negotiators must train and train regularly. For just as the legal field constantly evolves, so does the field of crisis negotiation. The new edition of On-Scene Guide for Crisis Negotiators reflects this fact. A bestseller in its first edition, this

Dynamic Processes of Crisis Negotiation

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Author :
Publisher : Bloomsbury Publishing USA
ISBN 13 : 1573569127
Total Pages : 193 pages
Book Rating : 4.5/5 (735 download)

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Book Synopsis Dynamic Processes of Crisis Negotiation by : Mitchell R. Hammer

Download or read book Dynamic Processes of Crisis Negotiation written by Mitchell R. Hammer and published by Bloomsbury Publishing USA. This book was released on 1997-03-30 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited collection offers a comprehensive examination of theory, research, and practice in crisis (hostage) negotiation from the perspectives of communication, law enforcement, psychology, sociology, and criminology. The volume identifies promising conceptual frameworks for the development of research on crisis negotiation. This book is also useful to crisis negotiation trainers and leaders in law enforcement who are searching for insight beyond anecdotal stories and who recognize the need for more rigorous application of behavioral science to the practice of crisis negotiation.

Stalling for Time

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Author :
Publisher : Random House Trade Paperbacks
ISBN 13 : 0525511288
Total Pages : 242 pages
Book Rating : 4.5/5 (255 download)

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Book Synopsis Stalling for Time by : Gary Noesner

Download or read book Stalling for Time written by Gary Noesner and published by Random House Trade Paperbacks. This book was released on 2018-01-02 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: The FBI’s chief hostage negotiator recounts harrowing standoffs, including the Waco siege with David Koresh and the Branch Davidians, in a memoir that inspired the miniseries Waco, now on Netflix. “Riveting . . . the most in-depth and absorbing section is devoted to the 1993 siege near Waco, Texas.”—The Washington Post In Stalling for Time, the FBI’s chief hostage negotiator takes readers on a harrowing tour through many of the most famous hostage crises in the history of the modern FBI, including the siege at Waco, the Montana Freemen standoff, and the D.C. sniper attacks. Having helped develop the FBI’s nonviolent communication techniques for achieving peaceful outcomes in tense situations, Gary Noesner offers a candid, fascinating look back at his years as an innovator in the ranks of the Bureau and a pioneer on the front lines. Whether vividly recounting showdowns with the radical Republic of Texas militia or clashes with colleagues and superiors that expose the internal politics of America’s premier law enforcement agency, Stalling for Time crackles with insight and breathtaking suspense. Case by case, minute by minute, it’s a behind-the-scenes view of a visionary crime fighter in action.

Psychological Processes in International Negotiations

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 0387713808
Total Pages : 188 pages
Book Rating : 4.3/5 (877 download)

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Book Synopsis Psychological Processes in International Negotiations by : Francesco Aquilar

Download or read book Psychological Processes in International Negotiations written by Francesco Aquilar and published by Springer Science & Business Media. This book was released on 2007-10-05 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: A unique collaboration between experts in cognitive psychotherapy and political science, this book emphasizes the value of human psychology in negotiation and mediation. Drawing on a wide range of theory and data, from neuroscientific findings and historical events to the rational-emotive model of behavior, the book explains how the negotiation process works, under both adverse and optimum conditions.

Conflict and Crisis Communication

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Author :
Publisher : Routledge
ISBN 13 : 1136822089
Total Pages : 237 pages
Book Rating : 4.1/5 (368 download)

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Book Synopsis Conflict and Crisis Communication by : Carol A. Ireland

Download or read book Conflict and Crisis Communication written by Carol A. Ireland and published by Routledge. This book was released on 2012-08-06 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict and crisis communication is the management of a critical incident which has the potential for resolution through successful negotiations. This can include negotiating with individuals in crisis, such as those threatening self-harm or taking individuals hostage as part of emotional expression, and also critical incidents such as kidnapping and terrorist activities. By focusing on the empirical and strong theoretical underpinnings of critical incident management, and including clear demonstrations of the practical application of conflict and crisis communication by experts in the field, this book proves to be a practical, comprehensive and up-to-date resource. Discussion of relevant past incidents – such as the 1993 WACO siege in the United States – is used to enhance learning, whilst an examination of the application of critical incident management to individuals with mental disorder offers groundbreaking insight from clinicians working in this area. Conflict and Crisis Communication is an excellent source of reference for national and international law enforcement agencies, professionals working in forensic settings, and also postgraduate students with an interest in forensic psychology and forensic mental health.

Getting to Yes

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Author :
Publisher : Houghton Mifflin Harcourt
ISBN 13 : 9780395631249
Total Pages : 242 pages
Book Rating : 4.6/5 (312 download)

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Book Synopsis Getting to Yes by : Roger Fisher

Download or read book Getting to Yes written by Roger Fisher and published by Houghton Mifflin Harcourt. This book was released on 1991 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.

Negotiating the Impossible

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1626566992
Total Pages : 295 pages
Book Rating : 4.6/5 (265 download)

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Book Synopsis Negotiating the Impossible by : Deepak Malhotra

Download or read book Negotiating the Impossible written by Deepak Malhotra and published by Berrett-Koehler Publishers. This book was released on 2018-07-19 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Filled with great strategies you can immediately put to use in your business and personal lives . . . extremely entertaining, thought-provoking.” —Tyra Banks, CEO, TYRA Beauty, and creator of America’s Next Top Model Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Conflict is escalating, people are getting aggressive, and no one is willing to back down. And to top it off, you have little power or other resources to work with. Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting of the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations. But he also shows how these same principles and tactics can be applied in everyday life, whether you are making corporate deals, negotiating job offers, resolving business disputes, tackling obstacles in personal relationships, or even negotiating with children. As Malhotra reminds us, regardless of the context or which issues are on the table, negotiation is always, fundamentally, about human interaction. No matter how high the stakes or how protracted the dispute, the object of negotiation is to engage with other human beings in a way that leads to better understandings and agreements. The principles and strategies in this book will help you do this more effectively in every situation. “This book is magic for any deal maker.” —Daniel H. Pink, New York Times-bestselling author

Psychological and Political Strategies for Peace Negotiation

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 144197430X
Total Pages : 258 pages
Book Rating : 4.4/5 (419 download)

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Book Synopsis Psychological and Political Strategies for Peace Negotiation by : Francesco Aquilar

Download or read book Psychological and Political Strategies for Peace Negotiation written by Francesco Aquilar and published by Springer Science & Business Media. This book was released on 2010-11-15 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Peace is one of the most sought after commodities around the world, and as a result, individuals and countries employ a variety of tactics to obtain it. One of the most common practices used to accomplish peace is negotiation. With its elevated role in the dialogue surrounding peace, negotiation is often steeped in politics and focused on managing parties in conflict. However, the art and science of negotiation can and should be viewed more broadly to include a psychological and cognitive approach. Psychological and Political Strategies for Peace Negotiation gathers the foremost authors in the field and combines their expertise into a volume which addresses the complexity of peace negotiation strategies. To further underscore the importance of successful negotiation strategies, the editors have also included the unique perspective of authors with personal experience with political upheaval in Serbia and Lebanon. Though each chapter focuses on a different topic, they are integrated to create a foundation for future research and practice. Specific topics included in this volume embrace: • Changing minds and the multiple intelligence (MI) framework • Personal schemas in the negotiation process • Escalation of image in international conflicts • Representative decision making • Transformative leadership for peace negotiation Psychological and Political Strategies for Peace Negotiation is an essential reference for psychologists, negotiators, mediators, and conflict managers, as well as for students and researchers in international, cross-cultural and peace psychology studies.