People Operations

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People Operations

Author : Jay Fulcher
Publisher : John Wiley & Sons
ISBN 13 : 1119785235
Total Pages : 61 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis People Operations by : Jay Fulcher

Download or read book People Operations written by Jay Fulcher and published by John Wiley & Sons. This book was released on 2021-06-22 with total page 61 pages. Available in PDF, EPUB and Kindle. Book excerpt: How the Best Companies are Skipping HR and Winning the Future of Work with People Ops People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce explains how leaders at small- and medium-sized businesses can stop spending time on HR administration—"paperwork"—and start focusing on the "peoplework" that truly fuels employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, Tracy Cote of Zenefits, the leading people operations platform, provide readers with a playbook for creating a massive competitive advantage by eliminating antiquated approaches to HR. The book takes a look at how work has changed and what companies need to do about it, and the new approach they must take to processes, systems, and best practices. You'll learn how to eliminate busywork and hassle, and how to use that newfound time and capital to empower your biggest asset: your people. You'll receive the end-to-end guide to: Digitizing legacy HR functions Using robots for the busywork you hate Employing software to design and improve your employee experience Assembling and empowering your "people team" Utilizing the included plans and templates to guide each stage of your business transformation Perfect for managers, leaders, small business owners, and executives, People Operations is perfect for anyone who wants to optimize HR, maximize their workforce investment, support their employees, and modernize their business.

Work Rules!

Author : Laszlo Bock
Publisher : Twelve
ISBN 13 : 1455554804
Total Pages : 446 pages
Book Rating : 4.4/5 (555 download)

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Book Synopsis Work Rules! by : Laszlo Bock

Download or read book Work Rules! written by Laszlo Bock and published by Twelve. This book was released on 2015-04-07 with total page 446 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the visionary head of Google's innovative People Operations comes a groundbreaking inquiry into the philosophy of work -- and a blueprint for attracting the most spectacular talent to your business and ensuring that they succeed. "We spend more time working than doing anything else in life. It's not right that the experience of work should be so demotivating and dehumanizing." So says Laszlo Bock, former head of People Operations at the company that transformed how the world interacts with knowledge. This insight is the heart of Work Rules!, a compelling and surprisingly playful manifesto that offers lessons including: Take away managers' power over employees Learn from your best employees-and your worst Hire only people who are smarter than you are, no matter how long it takes to find them Pay unfairly (it's more fair!) Don't trust your gut: Use data to predict and shape the future Default to open-be transparent and welcome feedback If you're comfortable with the amount of freedom you've given your employees, you haven't gone far enough. Drawing on the latest research in behavioral economics and a profound grasp of human psychology, Work Rules! also provides teaching examples from a range of industries-including lauded companies that happen to be hideous places to work and little-known companies that achieve spectacular results by valuing and listening to their employees. Bock takes us inside one of history's most explosively successful businesses to reveal why Google is consistently rated one of the best places to work in the world, distilling 15 years of intensive worker R&D into principles that are easy to put into action, whether you're a team of one or a team of thousands. Work Rules! shows how to strike a balance between creativity and structure, leading to success you can measure in quality of life as well as market share. Read it to build a better company from within rather than from above; read it to reawaken your joy in what you do.

Web Operations

Author : John Allspaw
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1449394159
Total Pages : 340 pages
Book Rating : 4.4/5 (493 download)

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Book Synopsis Web Operations by : John Allspaw

Download or read book Web Operations written by John Allspaw and published by "O'Reilly Media, Inc.". This book was released on 2010-06-21 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: A web application involves many specialists, but it takes people in web ops to ensure that everything works together throughout an application's lifetime. It's the expertise you need when your start-up gets an unexpected spike in web traffic, or when a new feature causes your mature application to fail. In this collection of essays and interviews, web veterans such as Theo Schlossnagle, Baron Schwartz, and Alistair Croll offer insights into this evolving field. You'll learn stories from the trenches--from builders of some of the biggest sites on the Web--on what's necessary to help a site thrive. Learn the skills needed in web operations, and why they're gained through experience rather than schooling Understand why it's important to gather metrics from both your application and infrastructure Consider common approaches to database architectures and the pitfalls that come with increasing scale Learn how to handle the human side of outages and degradations Find out how one company avoided disaster after a huge traffic deluge Discover what went wrong after a problem occurs, and how to prevent it from happening again Contributors include: John Allspaw Heather Champ Michael Christian Richard Cook Alistair Croll Patrick Debois Eric Florenzano Paul Hammond Justin Huff Adam Jacob Jacob Loomis Matt Massie Brian Moon Anoop Nagwani Sean Power Eric Ries Theo Schlossnagle Baron Schwartz Andrew Shafer

Redefining HR

Author : Lars Schmidt
Publisher : Kogan Page Publishers
ISBN 13 : 1789667054
Total Pages : 281 pages
Book Rating : 4.7/5 (896 download)

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Book Synopsis Redefining HR by : Lars Schmidt

Download or read book Redefining HR written by Lars Schmidt and published by Kogan Page Publishers. This book was released on 2021-01-03 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: In these times of change and disruption, HR must adapt, fast. But how can HR professionals critically assess their current processes and activities to identify what areas they need to think differently about in order to drive business results? This book provides the answers to enable all aspects of the people function to perform to their full potential. Redefining HR is a refreshing take on the evolution of the field of Human Resources and People Operations. It's an in-depth guide to the fundamental components of modern HR, and provides a tangible framework of progressive ideas and practices for HR practitioners, people leaders, and business executives. This is not a theoretical examination of HR. This is a book for practitioners, with insights from people professionals at the leading edge of HR's transformation from companies including Hubspot, Reddit, Stripe, Mastercard, Eventbrite, VaynerMedia, Asana. Written by a leading innovator in the HR industry, this book illuminates new perspectives and approaches for rethinking recruitment, talent management, performance and reward to save time, reduce costs and achieve greater business success. It covers key HR practices including diversity and inclusion, people analytics, learning and development (L&D) and employee experience and is supported by global case studies from organizations including Siemens, Upwork, CVS, Schneider Electric, Delivery Hero, and more. Redefining HR is an essential resource for all HR professionals business leaders wanting to create an exceptional people management function.

Incident Management for Operations

Author : Robb Schnepp, Ron Vidal, and Chris Hawley
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491917792
Total Pages : pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Incident Management for Operations by : Robb Schnepp, Ron Vidal, and Chris Hawley

Download or read book Incident Management for Operations written by Robb Schnepp, Ron Vidal, and Chris Hawley and published by "O'Reilly Media, Inc.". This book was released on 2017-07-07 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain.

Building a Digital Analytics Organization

Author : Judah Phillips
Publisher : FT Press
ISBN 13 : 0133372812
Total Pages : 369 pages
Book Rating : 4.1/5 (333 download)

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Book Synopsis Building a Digital Analytics Organization by : Judah Phillips

Download or read book Building a Digital Analytics Organization written by Judah Phillips and published by FT Press. This book was released on 2013-07-25 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drive maximum business value from digital analytics, web analytics, site analytics, and business intelligence! In Building a Digital Analytics Organization, pioneering expert Judah Phillips thoroughly explains digital analytics to business practitioners, and presents best practices for using it to reduce costs and increase profitable revenue throughout the business. Phillips covers everything from making the business case through defining and executing strategy, and shows how to successfully integrate analytical processes, technology, and people in all aspects of operations. This unbiased and product-independent guide is replete with examples, many based on the author’s own extensive experience. Coverage includes: key concepts; focusing initiatives and strategy on business value, not technology; building an effective analytics organization; choosing the right tools (and understanding their limitations); creating processes and managing data; analyzing paid, owned, and earned digital media; performing competitive and qualitative analyses; optimizing and testing sites; implementing integrated multichannel digital analytics; targeting consumers; automating marketing processes; and preparing for the revolutionary “analytical economy.” For all business practitioners interested in analytics and business intelligence in all areas of the organization.

Ask a Manager

Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181814
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Peace Operations Seen from Below

Author : Béatrice Pouligny
Publisher : C Hurst
ISBN 13 :
Total Pages : 336 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Peace Operations Seen from Below by : Béatrice Pouligny

Download or read book Peace Operations Seen from Below written by Béatrice Pouligny and published by C Hurst. This book was released on 2006 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In Peace Operations Seen from Below Beatrice Pouligny argues that much of what is being rebuilt in societies emerging from war - or in some cases what is continuing to be destroyed - often lies in the 'ordinary' daily lives of both local populations and the staff of UN missions. These on-the-ground realities are often overlooked by outsiders, yet they may prove to be as important as political negotiations at the 'center', debates in the UN Security Council or hearings before an International Criminal Court." "Central to Pouligny's study is the key role played by local interlocutors. Her close analysis of several UN interventions, based on first hand observation of how local people intermingle with UN soldiery and civilians, sheds light on a neglected but crucial dimension of international peace enforcement."--BOOK JACKET.

Built for People

Author : Jessica Zwaan
Publisher : Kogan Page Publishers
ISBN 13 : 1398608033
Total Pages : 257 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis Built for People by : Jessica Zwaan

Download or read book Built for People written by Jessica Zwaan and published by Kogan Page Publishers. This book was released on 2023-05-03 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Taking the best elements of a product-management approach and applying them to HR activity can transform the people function. This book shows you how. Written for all HR professionals and business leaders, Built for People explains how to improve workforce and business performance by developing people-centred ways of working, evidence-based decision making and a culture of continuous feedback and iteration. It explains everything from what this approach means for business professionals, what the benefits of it are and how to do it effectively. It covers how to proactively develop an employee experience which attracts, engages and retains the talent the business needs and supports them to operate at their full potential. There is also practical guidance on the importance of user research, sprint planning, vision development and how to encourage a continuous feedback loop in your team. This book includes the importance of testing and iteration and how to define metrics for success, as well as showing you how to handle organizational change, company culture clashes and how to build and improve overall business performance and employee experience at scale. Full of tools, case studies, exercises and advice from those who are already seeing the benefits of a product-management approach, this is essential reading for all business leaders needing to develop an agile, innovative and evidence-based approach to their people operations.

Agile HR

Author : Natal Dank
Publisher : Kogan Page Publishers
ISBN 13 : 1789665876
Total Pages : 329 pages
Book Rating : 4.7/5 (896 download)

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Book Synopsis Agile HR by : Natal Dank

Download or read book Agile HR written by Natal Dank and published by Kogan Page Publishers. This book was released on 2020-11-03 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the new world of work, agility is a business imperative. Agile HR is a practical guide written specifically for people professionals on how the HR function can develop agile processes and practices that save time, boost performance and support overall business goals. From small tech start-ups or large traditional companies, organizations need to be fast, flexible and digitally empowered to succeed. However, too many companies are stuck with siloed, compliance-driven HR processes that work in opposition to the business rather than supporting it. This results in the view that HR is slow and out of touch. However, Agile HR shows that this doesn't need to be the case. Covering every aspect of the HR function from people processes, ways of working and HR services to organization design, operating models and HR teams, Agile HR is an essential guide for all HR practitioners wanting to make their HR practices agile and drive business performance but don't know where to start. As well as guidance on how to deal with resistance, manage a backlog and deal with constraints, there is also invaluable guidance on how HR can prioritize effectively and assess which activities to pursue, which to develop, which to rework and which to abandon in order to achieve continuous business improvement. Supported by case studies from organizations who have seen the benefits of an agile approach to HR including Sky Betting & Gaming and MUJI, this is critical reading for all HR professionals in organizations of any size needing to adopt fast, flexible and evolving agile approaches to effectively compete in the new world of work.

Intelligence Operations

Author : Erik Kleinsmith
Publisher :
ISBN 13 : 9781516523580
Total Pages : 348 pages
Book Rating : 4.5/5 (235 download)

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Book Synopsis Intelligence Operations by : Erik Kleinsmith

Download or read book Intelligence Operations written by Erik Kleinsmith and published by . This book was released on 2017-12-31 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Intelligence Operations: Understanding Data, Tools, People, and Processes helps readers understand the various issues and considerations an intelligence professional must tackle when reviewing, planning, and managing intelligence operations, regardless of level or environment. The book opens by introducing the reader to the many defining concepts associated with intelligence, as well as the main subject of intelligence: the threat. Additional chapters examine the community of intelligence, revealing where intelligence is actually practiced, as well as what defines and characterizes intelligence operations. Readers learn about the four critical components to every intelligence operation--data, tools, people, and processes--and then explore the various operational and analytic processes involved in greater detail. Throughout, the text encourages discovery and discussion, urging readers to first understand the material, then break it down, adapt it, and apply it in a way that supports their particular operations or requirements. Unique in approach and designed to assist professionals at all levels, Intelligence Operations is an excellent resource for both academic courses in the subject and practical application by intelligence personnel. Erik Kleinsmith is Associate Vice President for Strategic Relations in Intelligence, National, Homeland and Cyber Security for American Military University. Culminating his military career as Chief of Intelligence for the U.S. Army's Land Information Warfare Activity, Erik pioneered the development of asymmetric threat analysis using data mining technology. In this capacity, he gained national prestige related to his involvement in the Able Danger program as the military lead of a team of analysts profiling and mapping Al Qaeda prior to 9/11. Erik continued his career in intelligence as a defense contractor, managing intelligence training with the U.S. Army for over a decade. His areas of expertise include intelligence, security-related training and analysis, counterintelligence, and information operations.

Combined Operations in the Civil War

Author : Rowena Reed
Publisher : U of Nebraska Press
ISBN 13 : 9780803289437
Total Pages : 514 pages
Book Rating : 4.2/5 (894 download)

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Book Synopsis Combined Operations in the Civil War by : Rowena Reed

Download or read book Combined Operations in the Civil War written by Rowena Reed and published by U of Nebraska Press. This book was released on 1993-03-01 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his introduction John D. Milligan considers Reed's provocative thesis that General George B. McClellan's concept of a grand strategy would have ended the bloodshed sooner.

Artificial Intelligence for HR

Author : Ben Eubanks
Publisher : Kogan Page Publishers
ISBN 13 : 1398604011
Total Pages : 273 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis Artificial Intelligence for HR by : Ben Eubanks

Download or read book Artificial Intelligence for HR written by Ben Eubanks and published by Kogan Page Publishers. This book was released on 2022-01-03 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Artificial intelligence is changing the world of work. How can HR professionals understand the variety of opportunities AI has created for the HR function and how best to implement these in their organization? This book provides the answers. From using natural language processing to ensure job adverts are free from bias and gendered language to implementing chatbots to enhance the employee experience, artificial intelligence can add value throughout the work of HR professionals. Artificial Intelligence for HR demonstrates how to leverage this potential and use AI to improve efficiency and develop a talented and productive workforce. Outlining the current technology landscape as well as the latest AI developments, this book ensures that HR professionals fully understand what AI is and what it means for HR in practice. Alongside coverage of employee engagement and recruitment, this second edition features new material on applications of AI for virtual work, reskilling and data integrity. Packed with practical advice, research and new and updated case studies from global organizations including Uber, IBM and Unilever, the second edition of Artificial Intelligence for HR will equip HR professionals with the knowledge they need to improve people operational efficiencies, and allow AI solutions to become enhancements for driving business success.

People Strategy

Author : Jack Altman
Publisher : John Wiley & Sons
ISBN 13 : 1119716942
Total Pages : 192 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis People Strategy by : Jack Altman

Download or read book People Strategy written by Jack Altman and published by John Wiley & Sons. This book was released on 2021-04-08 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Wall Street Journal bestseller! Learn to unlock the potential of your employees and colleagues with this definitive resource for people management People Strategy: How to Invest in People and Make Culture Your Competitive Advantage provides readers with a powerful framework in which to develop high-performing teams, increase employee motivation, and use data to build an inviting and effective company culture. Author Jack Altman, cofounder and CEO of Lattice, an award-winning HR and performance management platform, shows you how to: Establish the values that will form the bedrock of your organization Develop feedback processes that help employees feel heard, supported, and equipped to succeed Monitor the breadth and depth of employee engagement in your company Use the data and insights created by your People Strategy to drive business results Perfect for executives, managers, and human resource professionals, People Strategy also belongs on the bookshelves of anyone with even an interest in how to develop, nurture, and unlock the potential of their employees and colleagues.

The Good Jobs Strategy

Author : Zeynep Ton
Publisher : Houghton Mifflin Harcourt
ISBN 13 : 0544114442
Total Pages : 245 pages
Book Rating : 4.5/5 (441 download)

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Book Synopsis The Good Jobs Strategy by : Zeynep Ton

Download or read book The Good Jobs Strategy written by Zeynep Ton and published by Houghton Mifflin Harcourt. This book was released on 2014 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: A research-backed clarion call to CEOs and managers, making the controversial case that good, well-paying jobs are not only good for workers and for society--they're good for business, too.

Swat Operations and Critical Incidents

Author : Stuart A. Meyers
Publisher :
ISBN 13 : 9780972940917
Total Pages : 0 pages
Book Rating : 4.9/5 (49 download)

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Book Synopsis Swat Operations and Critical Incidents by : Stuart A. Meyers

Download or read book Swat Operations and Critical Incidents written by Stuart A. Meyers and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: An effective law enforcement response to critical incidents involving armed suspects can determine whether someone lives or dies. While law enforcement agencies train their personnel in the management of critical incidents, detailed studies regarding the creation of organizational conditions conducive to achieving desired outcomes are extremely limited. Drawing on personal experience and research, this book answers to the following questions: What organizational conditions impact the success or failure of global high-risk tactical operations and critical incidents? How can organizational conditions be developed to increase the likelihood of successful outcomes on these types of situations? This book analyzes six high-risk tactical operations: three successful and three unsuccessful missions. The case studies include incidents in Abu Dhabi, U.A.E., Eureka, California, Manila, Philippines, Las Vegas, Nevada, Mauldin, South Carolina, and Silver Spring, Maryland. SWAT team deployment on high-risk operations is fundamentally a U.S. police concept that has been incorporated into foreign law enforcement agencies. Cultural differences can affect the implementation of pre-incident organizational conditions in foreign settings. Analysis of the U.A.E. and Philippines case studies include detailed discussions on how differing cultural practices and beliefs relate to organizational conditions. A qualitative analysis using a case study approach is conducted with a ?critical incident? as the main unit of analysis. Each incident is categorized into incident and pre-incident organizational conditions. Incident organizational conditions are conditions that are present on the day of a specific operation. They are categorized into the following areas: team structure and personnel assignments, individual behaviors, and equipment. Pre-incident conditions are examined beginning with the history of each SWAT team, and then continue with the team?s selection process, group development: command and team structure, frequency and type of training, and prescribed critical incident operational procedures. The results of this study identify the inextricable link between: leader skills, team performance, suspect actions, and organizational conditions. Well-defined organizational conditions prepare team members for a wide variety of missions, but also inculcate flexibility to adjust to ever-changing circumstances, thereby increasing a tactical team?s ability to achieve successful results.

Operations Management

Author : David Barnes
Publisher : Bloomsbury Publishing
ISBN 13 : 1137525770
Total Pages : 545 pages
Book Rating : 4.1/5 (375 download)

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Book Synopsis Operations Management by : David Barnes

Download or read book Operations Management written by David Barnes and published by Bloomsbury Publishing. This book was released on 2018-01-30 with total page 545 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fascinating new core textbook, authored by a highly respected academic with over a decade of industry experience, takes a global and strategic approach to the important topic of operations management (OM). Integrating contemporary and traditional theories the text covers everything a student needs to understand the reality of operations in the modern world and combines the latest cutting-edge thinking with innovative learning features. Written in a concise and engaging style and based on up-to-date research in the field, the book provides a range of international case studies and examples that help students to apply theoretical knowledge to real-world practice. This is a must-have textbook for students studying operations management modules on undergraduate, postgraduate and MBA programmes. In addition, this is an ideal textbook to accompany modules on operations strategy, production management and services management. Accompanying online resources for this title can be found at bloomsburyonlineresources.com/operations-management. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.