Organizational Listening for Strategic Communication

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1000890651
Total Pages : 323 pages
Book Rating : 4.0/5 (8 download)

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Book Synopsis Organizational Listening for Strategic Communication by : Katie R. Place

Download or read book Organizational Listening for Strategic Communication written by Katie R. Place and published by Taylor & Francis. This book was released on 2023-06-19 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: Embracing listening as a useful tool for strengthening organization-publics and organization-employee relationships, this book offers theoretical and practical insights for listening across myriad strategic communication contexts. Chapters authored by a diverse global collective of communication scholars and professionals present original research and case examples of listening for strategic communication in corporate, government, and nonprofit environments. They explore topics such as utilizing artificial intelligence and social media; activism, social justice, and ethics; and fostering diversity, equity, and inclusion within and outside organizations. Each chapter concludes with recommendations for strategic communication practice. This book will be of interest to researchers and advanced students in public relations and strategic communication, organizational communication, and listening.

Strategic Listening

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Author :
Publisher : CRC Press
ISBN 13 : 1000997243
Total Pages : 130 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis Strategic Listening by : Mats Heide

Download or read book Strategic Listening written by Mats Heide and published by CRC Press. This book was released on 2023-11-29 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Listening is so simple, yet so difficult. Many times, listening is taken for granted. One could therefore say that listening is the forgotten part of communication. Although organizations have more digital and analog communication channels than ever, too little time is spent listening to customers, employees, and other influential groups. It is a shame that listening is not given more attention, as it is linked to many positive values. Examples include better conversations, increased trust and confidence, more outstanding commitment and job satisfaction, lower absenteeism due to illness, higher productivity and quality of work, increased sales, better relationships with customers and employees, and many other positive effects. To the extent that listening takes place, organizations rarely take a holistic approach to it. Strategic listening means a given objective for listening, thoughts about who should listen, when it should happen, and so on. An organization’s listening must become a strategic issue to exploit the great potential of increased listening. This book provides answers to the following: Why is listening important? What are the barriers to listening? How can both individuals and organizations become better at listening? How can organizations develop strategic listening skills? How does one build a system to improve an organization’s strategic listening?

The Power of Strategic Listening

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Author :
Publisher : Rowman & Littlefield
ISBN 13 : 1538121328
Total Pages : 183 pages
Book Rating : 4.5/5 (381 download)

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Book Synopsis The Power of Strategic Listening by : Laurie Lewis

Download or read book The Power of Strategic Listening written by Laurie Lewis and published by Rowman & Littlefield. This book was released on 2019-10-16 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: Listening is critical in today’s organizations. As recent examples in the #MeToo era and numerous organizational failures and scandals illustrate, the consequences of poor listening in organizations can be significant, and in some cases, catastrophic. Listening is commonly described in terms of ethics, overlooking its strategic value. The book guides leaders and decision-makers to question the listening habits, practices, and infrastructure within their organizations. The author lays out an argument for the benefits and challenges of strategic listening. She also develops a method for internal analysis of listening capabilities and practices, and provides a framework for building and maintaining a more robust listening culture, infrastructure, and set of practices. In order to improve organizational listening, the author argues that we need to do more than improve personal listening skills, we need to design organizations to listen.

Strategic Communication for Organizations

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Author :
Publisher : University of California Press
ISBN 13 : 0520298527
Total Pages : 367 pages
Book Rating : 4.5/5 (22 download)

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Book Synopsis Strategic Communication for Organizations by : Sara LaBelle

Download or read book Strategic Communication for Organizations written by Sara LaBelle and published by University of California Press. This book was released on 2020-02-11 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Communication for Organizations elucidates the emerging research on strategic communication, particularly as it operates in a variety of organizational settings. This book, appropriate for both students and practitioners, emphasizes how theory and research from the field of communication studies can be used to support and advance organizations of all types across a variety of business sectors. Grounded in scholarship and organizational cases, this textbook: focuses on message design provides introductory yet comprehensive coverage of how strategy and message design enable effective organizational and corporate communication explores how theory and research can be synthesized to inform modern communication-based campaigns Strategic Communication for Organizations will help readers discuss how to develop, implement, and evaluate messages that are consistent with an organization’s needs, mission, and vision, effectively reaching and influencing internal and external audiences.

Organizational Listening

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Author :
Publisher : Peter Lang Incorporated, International Academic Publishers
ISBN 13 : 9781433130533
Total Pages : 0 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Organizational Listening by : Jim Macnamara

Download or read book Organizational Listening written by Jim Macnamara and published by Peter Lang Incorporated, International Academic Publishers. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are unheard or ignored. It presents a compelling case to show that urgent attention to organizational listening is essential for maintaining healthy democracy, organization legitimacy, business sustainability, and social equity.

Assessing Organizational Communication

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Author :
Publisher : Guilford Press
ISBN 13 : 1462506607
Total Pages : 308 pages
Book Rating : 4.4/5 (625 download)

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Book Synopsis Assessing Organizational Communication by : Cal W. Downs

Download or read book Assessing Organizational Communication written by Cal W. Downs and published by Guilford Press. This book was released on 2012-04-16 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: This essential guide offers a detailed framework for assessing communication processes within an organization and using the results to develop improved organizational strategies. Presented in clear, accessible prose are the "tools of the trade" for planning and initiating audits, gathering data using a wide variety of methodologies, analyzing the findings, and preparing effective reports. Throughout, practical examples drawn from the authors' influential work in the field help readers understand the real-world applications of the concepts discussed and gain skills for creative problem solving. A successor volume to Cal Downs's popular Communication Audits, the book has been extensively rewritten with many new topics and two entirely new chapters reflecting today's critical issues and best practices. It will serve as both an authoritative primer for human resource and management consultants and a comprehensive text for undergraduate and graduate students in organizational communication.

Strategic Communication in Business and the Professions

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Author :
Publisher : Allyn & Bacon
ISBN 13 :
Total Pages : 484 pages
Book Rating : 4.4/5 (91 download)

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Book Synopsis Strategic Communication in Business and the Professions by : Dan O'Hair

Download or read book Strategic Communication in Business and the Professions written by Dan O'Hair and published by Allyn & Bacon. This book was released on 2008 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed for introductory business and organizational communication classes, this successful, multi-edition book focuses on helping the reader to master the four essential elements of effective communication--setting goals, knowing the audience, mastering skills, and managing anxiety. The Sixth Edition addresses current challenges to business communication created by advances in new technology, the global marketplace, shifting communication priorities, and diversity within the workforce.

Organizational Change

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Publisher : John Wiley & Sons
ISBN 13 : 1444340352
Total Pages : 256 pages
Book Rating : 4.4/5 (443 download)

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Book Synopsis Organizational Change by : Laurie Lewis

Download or read book Organizational Change written by Laurie Lewis and published by John Wiley & Sons. This book was released on 2011-03-21 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational Change integrates major empirical, theoretical and conceptual approaches to implementing communication in organizational settings. Laurie Lewis ties together the disparate literatures in management, education, organizational sociology, and communication to explore how the practices and processes of communication work in real-world cases of change implementation. Gives a bold and comprehensive overview of communication research and ideas on change and those who bring it about Fills in an important piece of the applied communication puzzle as it relates to organizations Illustrated with student friendly, real life case studies from organizations, including organizational mergers, governmental or nonprofit policy or procedural implementation, or technological innovation Winner of the 2011 Organizational Communication NCA Division Book of the Year

Organizational Listening

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Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (142 download)

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Book Synopsis Organizational Listening by : Jim Macnamara

Download or read book Organizational Listening written by Jim Macnamara and published by . This book was released on 2024 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Strategic Organizational Communication

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Author :
Publisher : Holt McDougal
ISBN 13 :
Total Pages : 410 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Strategic Organizational Communication by : Charles Conrad

Download or read book Strategic Organizational Communication written by Charles Conrad and published by Holt McDougal. This book was released on 1990 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Future Directions of Strategic Communication

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Author :
Publisher : Routledge
ISBN 13 : 1000468259
Total Pages : 284 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Future Directions of Strategic Communication by : Howard Nothhaft

Download or read book Future Directions of Strategic Communication written by Howard Nothhaft and published by Routledge. This book was released on 2020-05-21 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the state of strategic communication as a discipline and how it has emerged as a unique area of scholarship in the beginning of the 21st century. Strategic communication encompasses all communication that is substantial for the survival and sustained success of entities like corporations, governments, non-profits, social movements, and celebrities. A major aspect of the field is the purposeful use of communication by an organization to engage in conversations of strategic significance to its goals. The contributions in this book provide unique insights, make compelling arguments, and highlight promising areas of scholarship in strategic communication. Presented in four parts, the chapters explore the emergence of strategic communication, its conceptual foundations, its expanding body of knowledge, and the foundation for further development and new directions in the field. Of interest to those studying communication from the perspectives of communication science, management theory, organizational studies, or business administration, this volume will also be useful for readers who are new to strategic communication, and who are interested in the field for its new avenues of research. This book was originally published as a special issue of the International Journal of Strategic Communication.

The Strategic Use of Stories in Organizational Communication and Learning

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Author :
Publisher : Routledge
ISBN 13 : 131745443X
Total Pages : 270 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis The Strategic Use of Stories in Organizational Communication and Learning by : Terrence L. Gargiulo

Download or read book The Strategic Use of Stories in Organizational Communication and Learning written by Terrence L. Gargiulo and published by Routledge. This book was released on 2014-12-18 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed for students and practitioners in the fields of organizational behavior and human resource training and development, this groundbreaking book presents a cutting edge approach to improving organizational communication. Drawing on his extensive experience as an organizational development consultant and group process facilitator, Terrence Gargiulo shows how the use of storytelling is the key to effective communication and learning.

Organizational Listening and Response

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Author :
Publisher : Palgrave Macmillan
ISBN 13 : 9783031587788
Total Pages : 0 pages
Book Rating : 4.5/5 (877 download)

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Book Synopsis Organizational Listening and Response by : David Randall Brandt

Download or read book Organizational Listening and Response written by David Randall Brandt and published by Palgrave Macmillan. This book was released on 2024-07-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book argues that listening to constituents who reside outside organizational boundaries, but who are essential members of an organization’s ecosystem, is a vital constitutive element of organizational communication. It also attempts to demonstrate that, by and large, the field of organizational communication has neglected such listening. The book goes on to introduce a conceptual and methodological framework organizations can use to assess listening practices and effectiveness. Through a combination of theory, research, and case illustrations, the book will be valuable to both scholars and practitioners in the fields of organizational communication, marketing, and public relations. It will provide insight and direction for theory-building, knowledge development, and implementation of best practices.

Strategic Internal Communication

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Author :
Publisher : Routledge
ISBN 13 : 1000177254
Total Pages : 156 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis Strategic Internal Communication by : Susanne Dahlman

Download or read book Strategic Internal Communication written by Susanne Dahlman and published by Routledge. This book was released on 2020-10-27 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is internal communication? What role does it play in contemporary organizations? What are the consequences of malfunctioning internal communication? There are many aspects of internal communication – work related, social, formal, informal, vertical, horizontal, between coworkers, between coworkers and managers, communication before and under organizational changes, internal crisis communications and so forth. We think of different forms of communication channels such as intranet, staff magazines, electronic billboards and internal television. This book interconnects these different parts and emphasizes the strategic value and importance of internal communication. We understand internal communication as an unused capital with a large potential for organizational success. Further, we understand internal communication as a basic prerequisite of organizations that is performed by all members of an organization – managers, coworkers and communication professionals. Traditionally, there has been too much emphasis on the work and function of communication professionals when internal communication is discussed, but most of the communication value is actually produced by managers and coworkers. However, communication professionals are the communication experts in organizations that strategically facilitate the organization. This book is based on a cooperation between Susanne Dahlman, senior communication consultant, and Mats Heide, Professor in Strategic Communication at Lund University. Hence, this book has a unique approach that covers both practical and academic aspects of internal communication. This book is a response to the demand for a book that covers the strategic aspects of internal communication in practice, and as such is ideal reading for both practitioners and advanced students.

Strategic Organizational Communication

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Author :
Publisher : Wadsworth Publishing Company
ISBN 13 :
Total Pages : 504 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Strategic Organizational Communication by : Charles Conrad

Download or read book Strategic Organizational Communication written by Charles Conrad and published by Wadsworth Publishing Company. This book was released on 1994 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Organizational Communication

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Author :
Publisher : SAGE
ISBN 13 : 1412916844
Total Pages : 473 pages
Book Rating : 4.4/5 (129 download)

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Book Synopsis Organizational Communication by : Michael J. Papa

Download or read book Organizational Communication written by Michael J. Papa and published by SAGE. This book was released on 2007-11-20 with total page 473 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication in organizations has changed drastically since the release of the first edition of this bestselling textbook. This fully revised and updated edition delves into state-of-the-art studies, providing fresh insights into the challenges that organizations face today. Yet this foundational resource remains a cornerstone in the examination of classic research and theory in organization communication.

Strategic Organizational Communication

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1444338633
Total Pages : 534 pages
Book Rating : 4.4/5 (443 download)

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Book Synopsis Strategic Organizational Communication by : Charles Conrad

Download or read book Strategic Organizational Communication written by Charles Conrad and published by John Wiley & Sons. This book was released on 2012-02-20 with total page 534 pages. Available in PDF, EPUB and Kindle. Book excerpt: Surveying a wide variety of disciplines, this fully-revised 7th edition offers a sophisticated and engaging treatment of the rapidly expanding field of organizational communication Places organizations and organizational communication within a broader social, economic, and cultural context Applies a global perspective throughout, including thoughtful consideration of non-Western forms of leadership, as well as global economic contexts Offers a level of sophistication and integration of ideas from a variety of disciplines that makes this treatment definitive Updated in the seventh edition: Coverage of recent events and their ethical dimensions, including the bank crisis and bailouts in the US and UK Offers a nuanced, in-depth discussion of technology, and a new chapter on organizational change Includes new and revised case studies for a fresh view on perennial topics, incorporating a global focus throughout Online Instructors' Manual, including sample syllabi, tips for using the case studies, test questions, and supplemental case studies