O impacto da implantação da estratégia de gestão da qualidade total na cultura organizacional

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ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (817 download)

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Book Synopsis O impacto da implantação da estratégia de gestão da qualidade total na cultura organizacional by : Leonardo Stachelski

Download or read book O impacto da implantação da estratégia de gestão da qualidade total na cultura organizacional written by Leonardo Stachelski and published by . This book was released on 2001 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A presente pesquisa tem por objetivo principal analisar o impacto da estratégia de gestão da qualidade na cultura organizacional da Trombini Embalagens Ltda., na sua unidade de sacos e artefatos de papel, no período compreendido entre 1995 e 2000. O tema escolhido está inserido no assunto das implicações da introdução de novas tecnologias em uma organização, no caso, uma organização familiar. Sua escolha se justifica, de modo especial, pela quase ausência de teorias que avaliem o impacto de abordagens de qualidade total na cultura organizacional, visto que a literatura sobre o tema, está mais voltada para técnicas, ferramentas estatísticas e ISO 9000. No que se refere a revisão da literatura aborda-se em primeiro lugar a qualidade total, seu histórico, suas diferentes filosofias, técnicas e princípios e o atual modelo de qualidade total, que pode ser definido como uma combinação integrada de diversas teorias de gestão. Sobre a cultura organizacional aborda-se a relação entre as solicitações do meio e mudanças culturais e os valores, como componentes chaves que modulam a consciência individual e coletiva das pessoas nas organizações. Também são descritas pesquisas que relacionam as duas variáveis. O método que caracteriza esta pesquisa é o estudo de caso. Como instrumentos de coletas de dados, fontes secundárias e escalas acompanhadas de questionários, foram os principais recursos utilizados. A metodologia de análise adotada é predominantemente descritivo-quantitativa. Os resultados da pesquisa mostram que o processo da qualidade da Trombini, é pautado na adaptação da escola japonesa. Sobre o grau de aderência aos princípios que norteiam a cultura da gestão da qualidade, este é entendido como aderente pelas pessoas que compõem a Trombini. Com relação a cultura organizacional pode-se concluir que houve impacto nesta variável a partir da implantação do TQM, porém não na extensão esperada.

O Impacto da Implantação da Estratégia de Gestão da Qualidade Total na Cultura Organizacional Um Estudo de Caso

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ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (181 download)

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Book Synopsis O Impacto da Implantação da Estratégia de Gestão da Qualidade Total na Cultura Organizacional Um Estudo de Caso by :

Download or read book O Impacto da Implantação da Estratégia de Gestão da Qualidade Total na Cultura Organizacional Um Estudo de Caso written by and published by . This book was released on 2001 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: A Presente Pesquisa Tem Pôr Objetivo Principal Analisar o Impacto da Estratégia de Gestão da Qualidade na Cultura Organizacional de Uma Empresa Familiar O Tema Escolhido Está Inserido no Assunto das Implicações da Introdução de Novas Tecnologias em Uma Organização no Caso Uma Organização Familiar Sua Escolha Se Justifica de Modo Especial Pela Quase Ausência de Teorias Que Avaliem o Impacto de Abordagens de Qualidade Total na Cultura Organizacional Visto Que a Literatura Sobre o Tema Está Mais Voltada Para Técnicas Ferramentas Estatísticas e Iso 9000 no Que Se Refere a Revisão da Literatura Aborda Se em Primeiro Lugar a Qualidade Total Seu Histórico Suas Diferentes Filosofias Técnicas e Princípios e o Atual Modelo de Qualidade Total Que Pode Ser Definido Como Uma Combinação Integrada de Diversas Teorias de Gestão Sobre a Cultura Organizacional Aborda Se a Relação Entre as Solicitações do Meio e Mudanças Culturais e os Valores Como Componentes Chaves Que Modulam a Consciência Individual e Coletiva das Pessoas nas Organizações Também São Descritas Pesquisas Que Relacionam as Duas Variáveis O Método Que Caracteriza Esta Pesquisa é o Estudo de Caso Como Instrumentos de Coletas de Dados Fontes Secundárias e Escalas Acompanhadas de Questionários Foram os Principais Recursos Utilizados A Metodologia de Análise Adotada é Predominantemente Descritivo Quantitativa os Resultados da Pesquisa Mostram Que o Processo da Qualidade da Trombini é Pautado na Adaptação da Escola Japonesa Sobre o Grau de Aderência Aos Princípios Que Norteiam a Cultura da Gestão da Qualidade Este é Entendido Como Aderente Pelas Pessoas Que Compõem a Trombini Com Relação a Cultura Organizacional Pode Se Concluir Que Houve Impacto Nesta Variável a Partir da Implantação do Tqm Porém Não na Extensão Esperada.

Qualidade faixa preta

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Publisher : Editora Labrador
ISBN 13 : 6556254568
Total Pages : 154 pages
Book Rating : 4.5/5 (562 download)

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Book Synopsis Qualidade faixa preta by : Rodrigo Guimarães Motta

Download or read book Qualidade faixa preta written by Rodrigo Guimarães Motta and published by Editora Labrador. This book was released on 2024-09-25 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Elaborado a partir da adaptação de valioso trabalho acadêmico e da vasta experiência de Rodrigo Motta, este livro proporciona uma imersão no universo de qualidade total em vendas. A obra percorre todo o processo de gestão de qualidade total, desde o planejamento, a implantação até a avaliação e controle. Trata-se de uma proposta abrangente, que pode ser aplicada em grandes, médias e pequenas empresas, pois destaca as nuances entre organizações e ressalta a importância da cultura de qualidade para o sucesso do programa. Além de contribuir para o meio acadêmico, trata-se de um livro acessível ao meio empresarial, promovendo uma mudança na percepção social sobre as vendas. A abordagem transcende a gestão e qualidade, impactando positivamente empresas, sociedade e a experiência do cliente. Alexandre Luzzi Las Casas"

Sistema de gestao da qualidade e a sua implantacao

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Publisher :
ISBN 13 :
Total Pages : 78 pages
Book Rating : 4.:/5 (58 download)

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Book Synopsis Sistema de gestao da qualidade e a sua implantacao by : Maira de Cassia Petrini

Download or read book Sistema de gestao da qualidade e a sua implantacao written by Maira de Cassia Petrini and published by . This book was released on 2001 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt: Identifica os pontos fortes e fracos - premissas basicas, funcoes e procedimentos relevantes a implantacao de um sistema de gestao da qualidade total. Estabelece um conjunto de criterios, associados desde ao sistema de informacao, ate a cultura da organizacao ou a sua estrategia de gestao, que possam vir a sugerir algumas mudancas no processo e servir de base para a proposicao de um protocolo de implantacao dos sistemas de gestao da qualidade total. Elabora um guia inicial. Compila as tendencias e pontos identificados na revisao bibliografica como relevantes para o sucesso na implantacao. Categoriza os pontos sob tres enfoques: tecnico, conceitual e estrategico. Usa o guia de analise na pesquisa de campo, onde acompanha o processo de implantacao de um sistema, analisando suas principais causas do sucesso e fracasso e uma possivel associacao com os pontos fortes e fracos identificados. Promove a revisao e enriquecimento do guia de analise. Obtem a proposicao de um guia que possa servir de roteiro na busca pelo sucesso no processo de implantacao dos sistemas de gestao da qualidade. (AU).

Strategies for Information Technology Governance

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Publisher : IGI Global
ISBN 13 : 1591401402
Total Pages : 407 pages
Book Rating : 4.5/5 (914 download)

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Book Synopsis Strategies for Information Technology Governance by : Wim Van Grembergen

Download or read book Strategies for Information Technology Governance written by Wim Van Grembergen and published by IGI Global. This book was released on 2004-01-01 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: The advent of the Information Society is marked by the explosive penetration of information technologies in all aspects of life and by a related fundamental transformation in every form of the organization. Researchers, business people and policy makers have recognized the importance of addressing technological, economic and social impacts in conjunction. For example, the rise and fall of the dot-com hype depended a lot on the strength of the business model, on the technological capabilities available to firms and on the readiness of the society and economy at large sustain a new breed of business activity. However, it is notoriously difficult to examine the cross-impacts of social, economic and technological aspects of the Information Society. This kind of work requires multidisciplinary work and collaboration on a wide range of skills. Social and Economic Transformation in the Digital Era addresses this challenge by assembling the latest thinking of leading researchers and policy makers. The book covers all key subject areas of the Information Society an presents innovative business models, case studies, normative theories and social explanations

Culture, Leadership, and Organizations

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Publisher : SAGE Publications
ISBN 13 : 1452208123
Total Pages : 849 pages
Book Rating : 4.4/5 (522 download)

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Book Synopsis Culture, Leadership, and Organizations by : Robert J. House

Download or read book Culture, Leadership, and Organizations written by Robert J. House and published by SAGE Publications. This book was released on 2004-04-29 with total page 849 pages. Available in PDF, EPUB and Kindle. Book excerpt: Culture, Leadership, and Organizations reports the results of a ten-year research program, the Global Leadership and Organizational Behavior Effectiveness (GLOBE) research program. GLOBE is a long-term program designed to conceptualize, operationalize, test, and validate a cross-level integrated theory of the relationship between culture and societal, organizational, and leadership effectiveness. A team of 160 scholars worked together since 1994 to study societal culture, organizational culture, and attributes of effective leadership in 62 cultures. Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies reports the findings of the first two phases of GLOBE. The book is primarily based on the results of the survey of over 17,000 middle managers in three industries: banking, food processing, and telecommunications, as well as archival measures of country economic prosperity and the physical and psychological well-being of the cultures studied. GLOBE has several distinguishing features. First, it is truly a cross-cultural research program. The constructs were defined, conceptualized, and operationalized by the multicultural team of researchers. Second, the industries were selected through a polling of the country investigators, and the instruments were designed with the full participation of the researchers representing the different cultures. Finally, the data in each country were collected by investigators who were either natives of the cultures studied or had extensive knowledge and experience in that culture. A unique feature of this book is that while it is an edited book and many experts have written the different chapters, unlike other edited books, it is a fully integrated, seamless, and cohesive book covering the many aspects of the theory underpinning the GLOBE.

Managing New Product and Process Development

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Publisher : Simon and Schuster
ISBN 13 : 1451602316
Total Pages : 919 pages
Book Rating : 4.4/5 (516 download)

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Book Synopsis Managing New Product and Process Development by : Steven C. Wheelwright

Download or read book Managing New Product and Process Development written by Steven C. Wheelwright and published by Simon and Schuster. This book was released on 2010-07-06 with total page 919 pages. Available in PDF, EPUB and Kindle. Book excerpt: Argues that a company's capability to conceive and design quality prototypes and bring a variety of products to market more quickly than its competitors is increasingly the focal point of competition. The authors present principles for developing speed and efficiency.

Outcome Mapping

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Publisher : IDRC (International Development Research Centre)
ISBN 13 :
Total Pages : 158 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Outcome Mapping by : Sarah Earl

Download or read book Outcome Mapping written by Sarah Earl and published by IDRC (International Development Research Centre). This book was released on 2001 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outcome Mapping: Building learning and reflection into development programs

Managing Innovation

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Publisher : Wiley
ISBN 13 : 9781118360637
Total Pages : 680 pages
Book Rating : 4.3/5 (66 download)

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Book Synopsis Managing Innovation by : Joe Tidd

Download or read book Managing Innovation written by Joe Tidd and published by Wiley. This book was released on 2013-07-10 with total page 680 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Innovation is an established, bestselling text for MBA, MSc and advanced undergraduate courses on innovation management, management of technology, new product development and entrepreneurship. It is also widely used by managers in both the services and manufacturing sectors. Now in its fifth edition, Managing Innovation has been fully revised and now comes with a fully interactive e-book housing an impressive array of videos, cases, exercises and tools to bring innovation to life. The book is also accompanied by the Innovation Portal at www.innovation-portal.info, which contains an extensive collection of additional digital resources for both lecturers and students. Features: The Research Notes and Views from the Front Line feature boxes strengthen the evidence-based and practical approach making this a must read for anyone studying or working within innovation The Innovation Portal www.innovation-portal.info is an essential resource for both student and lecturer and includes the Innovation Toolkit – a fully searchable array of practical innovation tools along with a compendium of cases, exercises, tools and videos The interactive e-book that accompanies the text provides enriched content to deepen the readers understanding of innovation concepts

The Economics of Industrial Innovation

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Publisher : Psychology Press
ISBN 13 : 1855670704
Total Pages : 486 pages
Book Rating : 4.8/5 (556 download)

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Book Synopsis The Economics of Industrial Innovation by : Christopher Freeman

Download or read book The Economics of Industrial Innovation written by Christopher Freeman and published by Psychology Press. This book was released on 1997 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 1997. Routledge is an imprint of Taylor & Francis, an informa company.

The Knowing-doing Gap

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Publisher : Harvard Business Press
ISBN 13 : 9781578511242
Total Pages : 348 pages
Book Rating : 4.5/5 (112 download)

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Book Synopsis The Knowing-doing Gap by : Jeffrey Pfeffer

Download or read book The Knowing-doing Gap written by Jeffrey Pfeffer and published by Harvard Business Press. This book was released on 2000 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: The market for business knowledge is booming as companies looking to improve their performance pour millions of pounds into training programmes, consultants, and executive education. Why then, are there so many gaps between what firms know they should do and waht they actual do? This volume confronts the challenge of turning knowledge about how to improve performance into actions that produce measurable results. The authors identify the causes of this gap and explain how to close it.

Socio-economic Assessment

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Publisher :
ISBN 13 :
Total Pages : 228 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis Socio-economic Assessment by :

Download or read book Socio-economic Assessment written by and published by . This book was released on 1992 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Upgrading to Compete Global Value Chains, Clusters, and SMEs in Latin America

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Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (137 download)

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Book Synopsis Upgrading to Compete Global Value Chains, Clusters, and SMEs in Latin America by : Carlo Pietrobelli

Download or read book Upgrading to Compete Global Value Chains, Clusters, and SMEs in Latin America written by Carlo Pietrobelli and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does enterprise participation in global markets ensure sustainable income growth? Policies have often been designed in the belief that this is true, but competitiveness and participation in international markets may take very different forms, and developing countries do not always benefit. This book presents a series of rich and original field studies from Latin America, conducted by the authors with the same consistent methodological approach, and represents a theory-generating exercise within clusters and economic development literature. The main question addressed is how Latin American small and medium-sized enterprises (SMEs) may participate in global markets in ways that provide for sustainable income growth, the “high road” to competitiveness. In contrast, the “low road” is often typically followed by small firms from developing countries, which often compete by squeezing wages and revenues rather than by increasing productivity, salaries, and profits.

Narrative Methods for Organizational & Communication Research

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Publisher : SAGE
ISBN 13 : 0761965874
Total Pages : 159 pages
Book Rating : 4.7/5 (619 download)

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Book Synopsis Narrative Methods for Organizational & Communication Research by : David M. Boje

Download or read book Narrative Methods for Organizational & Communication Research written by David M. Boje and published by SAGE. This book was released on 2001-07-12 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: `The book is a unique and excellent introduction to postmodern narrative analyses' - Organization Studies `[This book] should succeed in putting the metaphorical cat amongst just about every metaphorical pigeon that might imaginably take flight within the organization and communication research arenas. Story time will never be the same again, nor will interpretative research' - Stewart Clegg, University of Technology, Sydney `Timely and first rate. It nicely stretches a reader's thinking about the topic' - Thomas Lee, University of Washington, School of Business `David Boje is a pioneering theorist in organization studies and management... [His book] is yet another example of Boje's pioneering spirit and concern for exactitude. [His] scholarly account of narrative and antenarrative methods is both corrective and exploratory of how stories must be understood in terms of their own internal dynamics, and not viewed as static entities. Boje's book is a magnificent start... A book that breaks new ground in organizational analysis, this is a must-read for researchers and practitioners in the fields of organization and management studies' - Adrian Carr, University of Western Sydney `Boje masterfully shows how to analyze texts and ideas before they are reduced and fitted into the dominant ideological frameworks of the day. [He] provides a powerful tool for achieving greater democracy in how we approach doing social science... [and] liberates our capacity to make meanings for ourselves' - Paul Hirsch, Northwestern University, Kellogg Graduate School of Management `This is an important book. It is a major methodological contribution to critical, postmodern studies of organizations and management. It is essential reading for critical management scholars' - Robert P. Gephart, Jr., University of Alberta School of Business `David Boje has emerged as the leading postmodern thinker in management theory and organization science. His prolific output lights the path for others to follow in a field awakening to the challenge of postmodern critical theory. Updating and revising narrative theory for the prevailing "postmodern condition," Boje masterfully reconstructs the concepts and methods of storytelling, as he subverts the dominant principles of modernist organization theory. He offers a subtle and complex notion of narrative... This impressive book should leave an indelible mark on management and organization studies' - Steven Best, University of Texas, El Paso An essential guide for academics and researchers needing to look at alternative discourse analysis strategies. As a research tool, narrative methods have become increasingly useful in organization studies, where much research involves the interpretation of 'stories' in some form. This methodology can be applied where qualitative story analyses can help to assess interview, newspaper or web document stories for research projects. In this book, Boje sets out eight analysis options that can deal with storytelling, recognizing that stories in organizations can be self-destructing, flowing, networking and not at all static. In so doing, he shows ways in which narrative methods can be supplemented by 'antenarrative' methods, where fragmented and collective storytelling can be interpreted. A valuable resource that will be widely used in organizational or communications research, for graduate level qualitative methods seminars and by researchers wanting to do story analysis. David Boje is Professor at the New Mexico State University. He is also on the editorial board of the journal Organization.

Lean Manufacturing and Six Sigma

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Publisher : BoD – Books on Demand
ISBN 13 : 1789239079
Total Pages : 176 pages
Book Rating : 4.7/5 (892 download)

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Book Synopsis Lean Manufacturing and Six Sigma by : Fausto Pedro García Márquez

Download or read book Lean Manufacturing and Six Sigma written by Fausto Pedro García Márquez and published by BoD – Books on Demand. This book was released on 2020-02-14 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean Manufacturing, also called lean production, was originally created in Toyota after the Second World War, in the reconstruction period. It is based on the idea of eliminating any waste in the industry, i.e. any activity or task that does not add value and requires resources. It is considered in every level of the industry, e.g. design, manufacturing, distribution, and customer service. The main wastes are: over-production against plan; waiting time of operators and machines; unnecessary transportation; waste in the process itself; excess stock of material and components; non value-adding motion; defects in quality. The diversity of these issues will be covered from algorithms, mathematical models, and software engineering by design methodologies and technical or practical solutions. This book intends to provide the reader with a comprehensive overview of the current state, cases studies, hardware and software solutions, analytics, and data science in dependability engineering.

Enhancing Synergies in a Collaborative Environment

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Publisher : Springer
ISBN 13 : 3319140787
Total Pages : 370 pages
Book Rating : 4.3/5 (191 download)

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Book Synopsis Enhancing Synergies in a Collaborative Environment by : Pablo Cortés

Download or read book Enhancing Synergies in a Collaborative Environment written by Pablo Cortés and published by Springer. This book was released on 2015-02-04 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume contains a selection of the best papers presented at the 8th International Conference on Industrial Engineering and Industrial Management, XX International Conference on Industrial Engineering and Operations Management, and International IIE Conference 2014, hosted by ADINGOR, ABEPRO and the IIE, whose mission is to promote links between researchers and practitioners from different branches, to enhance an interdisciplinary perspective of industrial engineering and management. The conference topics covered: operations research, modelling and simulation, computer and information systems, operations research, scheduling and sequencing, logistics, production and information systems, supply chain and logistics, transportation, lean management, production planning and control, production system design, reliability and maintenance, quality management, sustainability and eco-efficiency, marketing and consumer behavior, business administration and strategic management, economic and financial management, technological and organizational innovation, strategy and entrepreneurship, economics engineering, enterprise engineering, global operations and cultural factors, operations strategy and performance, management social responsibility, environment and sustainability. This book will be of interest to researchers and practitioners working in any of the fields mentioned above.

Riding the Waves of Culture: Understanding Diversity in Global Business 2/E

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Publisher : McGraw-Hill
ISBN 13 :
Total Pages : 298 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Riding the Waves of Culture: Understanding Diversity in Global Business 2/E by : Alfons Trompenaars

Download or read book Riding the Waves of Culture: Understanding Diversity in Global Business 2/E written by Alfons Trompenaars and published by McGraw-Hill. This book was released on 1998 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: An introduction to culture - The one best way of organizing does not exist - The meaning of culture - Relationships and rules - The group and the individual - Feelings and relationships - How far we get involved - How we accord status - How we manage time - How we relate to nature - National cultures and corporate culture - Towards international and transnational management - Reconciling cultural dilemmas - South Africa : the rainbow nation - Gender, ethnicity and functional diversity.