Nine Keys to World-Class Business Process Outsourcing

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Author :
Publisher : Bloomsbury Publishing
ISBN 13 : 1472918509
Total Pages : 265 pages
Book Rating : 4.4/5 (729 download)

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Book Synopsis Nine Keys to World-Class Business Process Outsourcing by : Mary Lacity

Download or read book Nine Keys to World-Class Business Process Outsourcing written by Mary Lacity and published by Bloomsbury Publishing. This book was released on 2015-04-23 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset management and key administrative processes. Despite this size and spread, BPO services and the ability of clients to manage their providers, are still evolving and have a mixed record. In the course of their research, the authors have found only 20% of outsourcing arrangements are world-class performers. A further 25% are 'good', 40% are 'OK' and 15% are 'poor'. This book pinpoints and describes in detail the effective practices that characterize the top global BPO performers, including Microsoft, BP, EMC and TalkTalk. The authors provide case illustrations and examples throughout of how world-class practices were generated and evolved, and how they can be applied to real life settings and problem areas.

Essentials of Business Process Outsourcing

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0471727121
Total Pages : 242 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Essentials of Business Process Outsourcing by : Thomas N. Duening

Download or read book Essentials of Business Process Outsourcing written by Thomas N. Duening and published by John Wiley & Sons. This book was released on 2005-04-15 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed. It will have such features as checklists, tips and techniques, and case studies. * Written in a user friendly style that allows senior level financial executives to get a solid foundation of what business process outsourcing is and how it can benefit their companies. * Provides managers with the tools to analyse the BPO opportunities for their own firms, as well as techniques and strategies for managing a BPO initiative. * Shows managers how a BPO strategy can save the company money and create jobs domestically. * Both authors are consultants and advisers to industry-leading companies and frequent speakers at business forums and conferences.

BUSINESS PROCESS OUTSOURCING A SUPPLY CHAIN OF EXPERTISES

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Author :
Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 812035236X
Total Pages : 318 pages
Book Rating : 4.1/5 (23 download)

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Book Synopsis BUSINESS PROCESS OUTSOURCING A SUPPLY CHAIN OF EXPERTISES by : Sople, Vinod V.

Download or read book BUSINESS PROCESS OUTSOURCING A SUPPLY CHAIN OF EXPERTISES written by Sople, Vinod V. and published by PHI Learning Pvt. Ltd.. This book was released on 2016-06-07 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book, in its new edition, continues to present the fundamental concepts of Business Process Outsourcing (BPO) and its applications in Indian industry. Divided into 19 chapters, the book offers a strategic framework for BPO management which is crucial for creating competitive advantage for a business enterprise. In the Second Edition, three new chapters on BPO Analytics, Outsourcing in Cloud Environment and BPO Transformation Strategy and an appendix on Sample Contract-Outsourcing Services have been introduced. Further, the book has been enriched with latest updates in the form of tables and exhibits in almost all the chapters. Chapter-end questions help in easy comprehension of the underlying principles.

Business Process Outsourcing

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Publisher : John Wiley & Sons
ISBN 13 : 0471700975
Total Pages : 241 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Business Process Outsourcing by : Rick L. Click

Download or read book Business Process Outsourcing written by Rick L. Click and published by John Wiley & Sons. This book was released on 2004-11-11 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Outsourcing (BPO) is becoming the new revolutionas company's of all sizes are seeking to take advantage of thissource of competitive advantage. This book provides a step-by-step approach to understanding theapplication of Business Process Outsourcing, assessing the BPOopportunity in the company, and then managing the transition toBPO. It serves as a guide to implementing BPO and as a referencesource to solving the variety of issues that may arise during a BPOinitiative. Each chapter features a case study, insight from apractitioner, focus on how BPO affects people, and ethicalconsiderations. * Discusses both the how and why of business process outsourcingwith a straightforward "how to" approach. * Provides managers with the tools to analyse the BPO opportunitiesfor their own firms, as well as techniques and strategies formanaging a BPO initiative. * Empowers businesses of all sizes to take advantage of thisall-encompassing business revolution.

Business Process Outsourcing

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Publisher : John Wiley & Sons
ISBN 13 : 0470126930
Total Pages : 602 pages
Book Rating : 4.4/5 (71 download)

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Book Synopsis Business Process Outsourcing by : John K. Halvey

Download or read book Business Process Outsourcing written by John K. Halvey and published by John Wiley & Sons. This book was released on 2007-03-22 with total page 602 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many corporations are currently restructuring their business processes in order to become more competitive and cost effective. Once the decision has been made to outsource, a corporation must structure the deal. This book will show them how to request proposals and negotiate and close the agreement--creating the outsourcing strategy.

Business Process Outsourcing (BPO)

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Author :
Publisher : Deep and Deep Publications
ISBN 13 : 9788176295550
Total Pages : 332 pages
Book Rating : 4.2/5 (955 download)

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Book Synopsis Business Process Outsourcing (BPO) by : S. Nakkiran

Download or read book Business Process Outsourcing (BPO) written by S. Nakkiran and published by Deep and Deep Publications. This book was released on 2004 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Book Is About Management Aspects Of Business Process Outstanding. Focuses An Advantage For India In This Industry. Has 9 Parts With 48 Papers In All Useful Book In The Field Of The New Global Trend In Outsourching.

BUSINESS PROCESS OUTSOURCING

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Author :
Publisher : NestFame Creations Pvt Ltd.
ISBN 13 :
Total Pages : 49 pages
Book Rating : 4./5 ( download)

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Book Synopsis BUSINESS PROCESS OUTSOURCING by : Prabhu TL

Download or read book BUSINESS PROCESS OUTSOURCING written by Prabhu TL and published by NestFame Creations Pvt Ltd.. This book was released on with total page 49 pages. Available in PDF, EPUB and Kindle. Book excerpt: BPO (business process outsourcing) is a business activity in which a company hires an outside service provider to complete a critical business task. Typically, an organisation begins by identifying a process that is required for its operations but not part of its core value proposition in the market; this phase necessitates a thorough understanding of the organization's processes as well as effective business process management. Payroll and accounting processes, for example, are suitable for BPO since they are conducted the same or similarly from company to firm. Because these commodity operations don't usually distinguish one company from another, business leaders often decide that having their own employees conduct them isn't worth it. Companies believe that outsourcing these procedures to a business that specialises in them will produce better outcomes. The origins of BPO can be traced back to the manufacturing industry. After determining that third-party vendors could offer more skills, speed, and cost efficiency to the process than an in-house team could, manufacturers hired them to handle aspects of their supply chains. Organizations in other industries eventually embraced the practise. Organizations of many types — for-profit enterprises, nonprofits, and even government agencies — now contract with BPO service providers in the United States, throughout North America, and around the world to conduct a variety of tasks. What is the purpose of BPO? Business process outsourcing is used by companies for two types of tasks: back-office and front-office operations. Accounting, information technology (IT) services, human resources (HR), quality assurance, and payment processing are examples of back-office tasks, sometimes known as internal business functions. Customer service, marketing, and sales are all examples of front-office tasks. BPO contracts can entail outsourcing a whole functional area to a single vendor, such as the HR department. Specific processes within a functional area are frequently outsourced by companies. For example, a company might outsource payroll yet handle all other HR functions in-house.

The Outsourcing Revolution

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Author :
Publisher : Kaplan Publishing
ISBN 13 : 9781607146766
Total Pages : 256 pages
Book Rating : 4.1/5 (467 download)

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Book Synopsis The Outsourcing Revolution by : Michael F. Corbett

Download or read book The Outsourcing Revolution written by Michael F. Corbett and published by Kaplan Publishing. This book was released on 2004-09-01 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business process outsourcing (BPO) is a $6 trillion global industry involving thousands of companies and millions of employees. Business process outsourcing (BPO) is one of the very few business tools available to managers with the power to fundamentally transform their organizations. Done on a global scale, BPO enables companies to simultaneously reengineer their existing operations, create a more flexible and adaptable organizational structure, and tap the best minds in the world to create an innovation explosion. For the first time ever, BPO's best-known expert and pioneer, Michael Corbett, who helped craft IBM's entry into the outsourcing business, details the opportunities presented by BPO as well as a plan for implementing and sustaining its benefits. The Outsourcing Revolution is written for executives and managers in organizations of any size who want to learn how BPO can improve their company's performance. More than a ""how-to"" book, it provides a comprehensive framework for decision making and action based on the real-life experiences of executives heading up successful initiatives for their companies today. Readers will learn how to: * Determine the value of BPO for any process. * Analyze risk, evaluate its potential impact, and use a range of techniques to reduce, eliminate, and manage that risk. * Identify, evaluate, and select the right partner or partners. * Turn contractor relationships into long-term, successful BPO relationships. * Transition people, processes, and technologies to the BPO state. * Identify, develop, and reward outsourcing managers. * Create new ways of doing business ahead of the competition. The Outsourcing Revolution features case studies detailing how specific companies planned, implemented, and are managing BPO. Results from surveys of more than 1,500 companies provide real data on what organizations around the world are doing and why, as well as what does and doesn't work.

Business Process Outsourcing - The Indian Experience

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Author :
Publisher : ICFAI Books
ISBN 13 : 8178815761
Total Pages : 151 pages
Book Rating : 4.1/5 (788 download)

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Book Synopsis Business Process Outsourcing - The Indian Experience by : Nitin Mehrotra

Download or read book Business Process Outsourcing - The Indian Experience written by Nitin Mehrotra and published by ICFAI Books. This book was released on 2005 with total page 151 pages. Available in PDF, EPUB and Kindle. Book excerpt: BPO-these three letters loom high in the Indian scenario today. This book attempts to examine the nuances of the BPO industry in India as well as the global undertones and larger strategic objectives behind the trend of outsourcing. Readers will find this

The Strategic Contribution of Business Process Outsourcing to Corporate Planning

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Author :
Publisher : GRIN Verlag
ISBN 13 : 3638382893
Total Pages : 108 pages
Book Rating : 4.6/5 (383 download)

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Book Synopsis The Strategic Contribution of Business Process Outsourcing to Corporate Planning by : Goetz Erhardt

Download or read book The Strategic Contribution of Business Process Outsourcing to Corporate Planning written by Goetz Erhardt and published by GRIN Verlag. This book was released on 2005-06-02 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2003 in the subject Business economics - Business Management, Corporate Governance, grade: 1,0, University of Bradford (Bradford Institute of Management), language: English, abstract: Focus strategies that seek to leverage company skills, capabilities and resources have become a dominant paradigm in business strategy planning and implementation. As a consequence, firms increasingly seek to reduce investments in non-core business processes and functions while freeing up resources and management attention for core competency development to achieve competitive advantage and provide unique value for customers. Activities for which companies do not have critical strategic needs or special capabilities are considered for external sourcing. Combining the two approaches can yield significant benefits. Outsourcing business processes can give access to provider economies of scale and learning thereby reducing operating costs and enhancing the quality of the activities outputs. The expected value of an outsourcing initiative is constituted by the aggregate projected benefits – both efficiency and effectiveness gains within the externalised process and strategic rewards – that flow from the exercise of the option. Strategic fit of the sourcing strategy with the current competency profile of the firm plays a key role in securing the success of vertical dis-integration policies and to obtain the highest value contribution from outsourcing initiatives. Corporate planners who are involved in firm boundary and competitive business policy decisions have to understand the market and service characteristics of outsourcing service provision, the relevant strategic linkages between non-core and core processes as well as the various types of interaction and governance models that are available to fulfil the needs of the organisation. Empirical evidence suggests that corporate planning procedures and externalisation strategies could be integrated more comprehensively. KEYWORDS Outsourcing, value contribution, corporate planning, core competencies, make-or-buy decision, interaction costs, business process re-engineering, interconnected value system, information technology, activity costs, standardisation, relative cost differentials, strategic sourcing, total cost of ownership

Business Process Outsourcing

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Author :
Publisher :
ISBN 13 :
Total Pages : 27 pages
Book Rating : 4.:/5 (957 download)

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Book Synopsis Business Process Outsourcing by :

Download or read book Business Process Outsourcing written by and published by . This book was released on with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Business Process Outsourcing - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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Author :
Publisher : Complete Publishing
ISBN 13 : 9781488898273
Total Pages : 162 pages
Book Rating : 4.8/5 (982 download)

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Book Synopsis Business Process Outsourcing - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by : Gerard Blokdijk

Download or read book Business Process Outsourcing - Simple Steps to Win, Insights and Opportunities for Maxing Out Success written by Gerard Blokdijk and published by Complete Publishing. This book was released on 2015-10-11 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: The one-stop-source powering Business Process Outsourcing success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead. Based on extensive research, this lays out the thinking of the most successful Business Process Outsourcing knowledge experts, those who are adept at continually innovating and seeing opportunities. This is the first place to go for Business Process Outsourcing innovation - INCLUDED are numerous real-world Business Process Outsourcing blueprints, presentations and templates ready for you to access and use. Also, if you are looking for answers to one or more of these questions then THIS is the title for you: What is exactly business process outsourcing? What are the advantages of business process outsourcing? Why do businesses look for these business process outsourcing companies? What is BPO? How does it work? What are the essentials of a good business process outsourcing contract? What are the top ten BPO (business process outsourcing) services worldwide? Why? When did the practice of business process outsourcing start? What is the best way to start learning about business process outsourcing (BPO)? On what things is it needed to be focused about business process outsourcing (BPO)? What are service level agreements in business process outsourcing? Business Process Outsourcing: What would be the advantages of metrics management? What is the best way to use Net Promoter Score with Business Process Outsourcing? ...and much more..."

New Horizons of Business Process Outsourcing in Africa, Latin America & Caribbean

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Author :
Publisher : Avasant
ISBN 13 : 9781492183426
Total Pages : 164 pages
Book Rating : 4.1/5 (834 download)

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Book Synopsis New Horizons of Business Process Outsourcing in Africa, Latin America & Caribbean by : Kevin S. Parikh

Download or read book New Horizons of Business Process Outsourcing in Africa, Latin America & Caribbean written by Kevin S. Parikh and published by Avasant . This book was released on 2013-09-16 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: The terrain of Business Process Outsourcing (BPO) is rapidly changing with the emergence of new service delivery locations in different geographical corners of the world. Countries in Africa, Latin America & Caribbean (LAC) have been very active in taking advantage of the opportunity provided by BPO and are poised to corner a significant part of the growing opportunity. BPO has transformed economic landscape of many countries by creating large number of jobs for its populace, and providing alternate means to improve their livelihood. A new initiative called "Impact Sourcing" is being piloted in various countries in Africa and Asia to create jobs in the BPO sector in those countries, for economically disadvantaged sections of the society. India, Philippines, and a host of other developing nations have benefited significantly from the BPO initiatives, which is also known as IT Enabled Services (ITES) industry. Many countries in Africa, Latin America & Caribbean have analyzed the success of countries like India and Philippines in the BPO sector and are in the process of building their own capabilities to provide ITES services. New Horizons of Business Process Outsourcing in Africa, Latin America & Caribbean is a collection of articles and research papers on the way the BPO industry is growing and transforming in these geographical locations. This book provides a perspective on the global BPO landscape and discusses key factors for growth of the industry. It provides a regional analysis of the global sourcing of business services. The analysis includes countries in Northern Africa, Sub-Sahara Africa, Latin America & Caribbean, and provides an objective assessment of the business opportunities and risks in each country relevant for the sector. It is a must read for Governments, Government Agencies and Industry Associations in these regions who aim to grow the BPO sector. Buyers of BPO services will benefit by getting an insight on these emerging regions and pointers to managing their service delivery risk by sourcing BPO services from these regions. Service delivery organization who are considering evaluation of alternate delivery locations to take advantage of "Near Shore" capabilities and de-risk their operations will find the content useful. Lastly, the academic community and students can benefit by expanding their vision, outlook and understanding about the expanding landscape of global sourcing of business services.

Business Process Outsourcing

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Author :
Publisher :
ISBN 13 : 9788170355960
Total Pages : 506 pages
Book Rating : 4.3/5 (559 download)

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Book Synopsis Business Process Outsourcing by : Nayan Barua

Download or read book Business Process Outsourcing written by Nayan Barua and published by . This book was released on 2009-01-01 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book deals with the emerging concept of BPO s and KPO s in the service industry. With the advent of the era of competition and gradual opening up of the economy, there is relocation of manufacturing and service all over the world based on cost and people considerations. At this juncture, the concept of outsourcing has come up as a major development with flourishing call centres. The service providers are moving into value creation and enhancement of changing perception of employees as a ground for competitive advantage in the industry with and intention of long term sustainable growth. At the same time knowledge process outsourcing have came to occupy a prominent position with increasing competence in the field. The knowledge services provide new vertical opportunities and global financial institutions are recognizing India s capabilities for high end outsourcing in this area The book, therefore is an attempt to bring forward the changing trend in business practices in vogue in various organizations in the globalized world. Contents Part I: Outsourcing: A Myth or a Reality; Chapter 1: Offshore Outsourcing: A Myth or a Reality by T C Saha and Debashis Sur; Chapter 2: BPO as a Great Opportunity for India: Myths and Realities by Shiv Kumar Sharma and Vijay Laxmi; Chapter 3: Business Process Outsourcing: Realities by P Bezborah, Rashida, T Noorain and Kakali Mahanta; Chapter 4: Outsourcing: Myths and Realities by S K Gupta; Chapter 5: Outsourcing: Myths and Realities by M Surat Kumari; Chapter 6: Outsourcing: Its Myths and Realities by Nitu Agarwal and Karishma Sarkar; Chapter 7: Outsourcing: Myths and Realities-An Analytical Study of ITES-BPO Sector in India by Abhigyan Bhattacharjee; Chapter 8: BPO: The Myths and the Reality by Pramod Kumar Agarwal; Chapter 9: The BPO Revolution: Myths and Realities by Sunita Sharma; Chapter 10: Outsourcing: Myths and Realities by V T Ramakrishna; Part II: Emerging Trends of Outsourcing in India: The Pros and Cons by G L Gaur; Chapter 12: Emerging Trends in BPO by S V Satyanarayana and A Sudhakar; Chapter 13: Business Process Outsourcing and its Future Role in Indian Economy by Swami Prakash Srivastava and Bhawana Saini; Chapter 14: Business Process Outsourcing in India: A Critical Study by Debdas Rakshit and Swarnabha Das; Chapter 15: BPOs are India s Growth Engines by Mahesh Chandra Prasad; Chapter 16: Future of Outsourcing: Indian Perspective by Sadia Khan; Chapter 17: Present Status of BPO Industry in India: Challenges and Opportunities by N Subba Rao and G Syamala Rao; Chapter 18: Outsourcing: Preserving the Boom in Indian Economy by Tek Nath Singh, Mohan Thakur and Sujata Sharma; Chapter 19: Business Process Outsourcing: The Indian Advantage by Israel Raju Vuram and G V S Sailaja; Chapter 20: Indian BPO Industry and its Challenges by Saurabh Sen; Chapter 21: Business Process Outsourcing in India: Present Status, Prospects and Future Challenges by G M Dumbre and M B Khandare; Chapter 22: The Changing Faco of Indian Outsourcing Industry by R S Yadav; Part III: Financial and Accounting Services: Chapter 23: BPO: Potential in the Insurance Sector by S C Das; Chapter 24: Outsourcing in Financial Services by V Krishna Mohan and D Suryachandra Rao; Chapter 25: Outsourcing iin Banking Sector: Myth and Realities by D M Khandare and Mohan S Rode; Chapter 26: Outsourcing in Reference to Finance and Accounting Akhil Mishra and Reema Srivastava; Part IV: Knowledge Process Outsourcing; Chapter 27: Knowledge Management and Knowledge Process Outsourcing by B Vijaya and Veerendrakumar; Chapter 28: Knowledge Process Outsourcing (KPO): The Emerging Opportunity by P K Yadav and Sanjay Misra; Chapter 29: Strategic Response to Integrated Learning Solutions through Knowledge Management Outsourcing by Sanjana Gupta, Pooja, Bhupinder Kaur and Lata Sharma; Chapter 30: Knowledge Process Outsourcing (KPO) in India: Some Issues and Challenges by Ramesh O Olekar; Part V: Human Resource; Chapter 31: ITES Outsourcing: The Right HR Strategy by K Raji Reddy and T Krishma Kumar; Chapter 32: Recruitment Process Outsourcing: Myths and Realities by K V Geetha Devi; Chapter 33: Human Resource Outsourcing: Some Issues by S Arvind, P Paramashivaiah and R K Ramesh Babu; Chapter 34: Job Satisfaction in BPO Industry by K Sridevi; Part VI: Miscellaneous; Chapter 35: The Outsourcing Story by Krishna Kumar Agarwal and Meenakshi A Singh; Chapter 36: Business Process Outsourcing: Does it Have Future? by Sureshramana Mayya; Chapter 37: Blooming and Glowing BPO by T Ramesh: Chapter 38: Business Process Outsourcing: Benefits and Challenges by Pandit C Bilamge and Kallinath S Patil; Chapter 39: Business Process Outsourcing: A Global Experience by G P Prasain; Chapter 40: Outsourcing: Emerging Trends in Indian Advertising Scenario by Umesh H Arahunasi and Mallikarjun N Kaddipudi

Japanese Manufacturing Techniques

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Author :
Publisher : Simon and Schuster
ISBN 13 : 0029291003
Total Pages : 280 pages
Book Rating : 4.0/5 (292 download)

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Book Synopsis Japanese Manufacturing Techniques by : Richard Schonberger

Download or read book Japanese Manufacturing Techniques written by Richard Schonberger and published by Simon and Schuster. This book was released on 1982 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Japanese productivity and quality standards have fired the imagination of American managers, but until now there has been little explanation of how to do it -- how to apply Japanese methods at the actual operating level of U.S. manufacturing plants. This book shows you how, exposing otherwise well-informed westernized readers to a new world of management ideas. Author Richard J. Schonberger demonstrates that the Japanese formula for success is based on a number of specific, interrelated techniques -- stunning in their simplicity -- and he shows how these techniques can be put to work in American industries today. Here, in a clear, handbook format, are nine "lessons" for American manufacturers, introducing scores of techniques aimed at simplifying the overly-complex purchasing, inventory, assembly-fine, and quality-control processes of U.S. firms. At the heart of Japanese manufacturing success are two overlapping strategies: "just-in-time" production and "total quality control." Some American manufacturers already know a little about these methods, but Richard Schonberger provides the most comprehensive description of these techniques available: how they developed, how they all fit together, why they are so potent, and how they "snowball" -- unleashing a powerful chain reaction of productivity and quality control improvements each time more simplification is introduced. -- Publisher description.

Nine Algorithms That Changed the Future

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Publisher : Princeton University Press
ISBN 13 : 0691209057
Total Pages : 232 pages
Book Rating : 4.6/5 (912 download)

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Book Synopsis Nine Algorithms That Changed the Future by : John MacCormick

Download or read book Nine Algorithms That Changed the Future written by John MacCormick and published by Princeton University Press. This book was released on 2020-09-15 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nine revolutionary algorithms that power our computers and smartphones Every day, we use our computers to perform remarkable feats. A simple web search picks out a handful of relevant needles from the world's biggest haystack. Uploading a photo to Facebook transmits millions of pieces of information over numerous error-prone network links, yet somehow a perfect copy of the photo arrives intact. Without even knowing it, we use public-key cryptography to transmit secret information like credit card numbers, and we use digital signatures to verify the identity of the websites we visit. How do our computers perform these tasks with such ease? John MacCormick answers this question in language anyone can understand, using vivid examples to explain the fundamental tricks behind nine computer algorithms that power our PCs, tablets, and smartphones.

Leading Change

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Publisher : Harvard Business Press
ISBN 13 : 1422186431
Total Pages : 210 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Leading Change by : John P. Kotter

Download or read book Leading Change written by John P. Kotter and published by Harvard Business Press. This book was released on 2012 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widespread and difficult change is no longer the exception. By outlining the process organizations have used to achieve transformational goals and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work.