National Audit Office. Report by the Comptroller and Auditor General. Change Management in the Inland Revenue

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Book Synopsis National Audit Office. Report by the Comptroller and Auditor General. Change Management in the Inland Revenue by :

Download or read book National Audit Office. Report by the Comptroller and Auditor General. Change Management in the Inland Revenue written by and published by . This book was released on 1996 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Change Management in the Inland Revenue

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ISBN 13 : 9780102638967
Total Pages : 76 pages
Book Rating : 4.6/5 (389 download)

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Book Synopsis Change Management in the Inland Revenue by : Great Britain. National Audit Office

Download or read book Change Management in the Inland Revenue written by Great Britain. National Audit Office and published by . This book was released on 1996 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: This review of the Change Programme in the Inland Revenue covers the Programme's main features, the adequacy of mechanisms for managing the changes sought, and how the Department is assessing the impact of the Change Programme and dealing with factors that could influence its delivery.

National Audit Office Report by the Comptroller and Auditor General the Management of Sickness Absence in the Inland Revenue

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Book Synopsis National Audit Office Report by the Comptroller and Auditor General the Management of Sickness Absence in the Inland Revenue by : Great Britain. Parliament. House of Commons

Download or read book National Audit Office Report by the Comptroller and Auditor General the Management of Sickness Absence in the Inland Revenue written by Great Britain. Parliament. House of Commons and published by . This book was released on 1993 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

National Audit Office. Report the Comptroller and Auditor General. Inland Revenue Department

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ISBN 13 :
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Book Synopsis National Audit Office. Report the Comptroller and Auditor General. Inland Revenue Department by : Great Britain. Parliament. House of Commons

Download or read book National Audit Office. Report the Comptroller and Auditor General. Inland Revenue Department written by Great Britain. Parliament. House of Commons and published by . This book was released on 1984 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

National Audit Office Report by the Comptroller and Auditor General Inland Revenue: Market Testing the Information Technology Office

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ISBN 13 :
Total Pages : 47 pages
Book Rating : 4.:/5 (926 download)

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Book Synopsis National Audit Office Report by the Comptroller and Auditor General Inland Revenue: Market Testing the Information Technology Office by :

Download or read book National Audit Office Report by the Comptroller and Auditor General Inland Revenue: Market Testing the Information Technology Office written by and published by . This book was released on 1994 with total page 47 pages. Available in PDF, EPUB and Kindle. Book excerpt:

National Audit Office. Report by the Comptroller and Auditor General. Inland Revenue: Selective Examination of Accounts

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Book Synopsis National Audit Office. Report by the Comptroller and Auditor General. Inland Revenue: Selective Examination of Accounts by :

Download or read book National Audit Office. Report by the Comptroller and Auditor General. Inland Revenue: Selective Examination of Accounts written by and published by . This book was released on 1994 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

National Audit Office. Report by the Comptroller and Auditor General. Inland Revenue

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ISBN 13 :
Total Pages : pages
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Book Synopsis National Audit Office. Report by the Comptroller and Auditor General. Inland Revenue by : Great Britain. Parliament. House of Commons

Download or read book National Audit Office. Report by the Comptroller and Auditor General. Inland Revenue written by Great Britain. Parliament. House of Commons and published by . This book was released on 1990 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

National Audit Office. Report by the Comptroller and Auditor General. Inland Revenue: Collection and Enforcement of Debts

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ISBN 13 :
Total Pages : 33 pages
Book Rating : 4.:/5 (14 download)

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Book Synopsis National Audit Office. Report by the Comptroller and Auditor General. Inland Revenue: Collection and Enforcement of Debts by : Great Britain. Parliament. House of Commons

Download or read book National Audit Office. Report by the Comptroller and Auditor General. Inland Revenue: Collection and Enforcement of Debts written by Great Britain. Parliament. House of Commons and published by . This book was released on 2007 with total page 33 pages. Available in PDF, EPUB and Kindle. Book excerpt:

National Audit Office. Inland Revenue: Special Compliance Office - Prevention of Corruption. Report by the Comptroller and Auditor General

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Total Pages : pages
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Book Synopsis National Audit Office. Inland Revenue: Special Compliance Office - Prevention of Corruption. Report by the Comptroller and Auditor General by :

Download or read book National Audit Office. Inland Revenue: Special Compliance Office - Prevention of Corruption. Report by the Comptroller and Auditor General written by and published by . This book was released on 1997 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

National Audit Office Report by the Comptroller and Auditor General Planning for Change: National Audit Office Examinations of Value for Money at Grant-maintained Schools

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Book Synopsis National Audit Office Report by the Comptroller and Auditor General Planning for Change: National Audit Office Examinations of Value for Money at Grant-maintained Schools by :

Download or read book National Audit Office Report by the Comptroller and Auditor General Planning for Change: National Audit Office Examinations of Value for Money at Grant-maintained Schools written by and published by . This book was released on 1995 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

HM Revenue & Customs

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Publisher : The Stationery Office
ISBN 13 : 9780102954395
Total Pages : 40 pages
Book Rating : 4.9/5 (543 download)

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Book Synopsis HM Revenue & Customs by : Great Britain. National Audit Office

Download or read book HM Revenue & Customs written by Great Britain. National Audit Office and published by The Stationery Office. This book was released on 2008 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although most tax payments are made on time, around one-third are not. The level of debt in HM Revenue and Customs fluctuates on a daily basis. The difference is mainly because these systems exclude some debt that is due but is paid almost immediately and there are timing differences in when debt is downloaded from the main tax systems. This report analyses trends in debt levels using figures from the debt management systems. It examines: The Department's performance in managing debt; how the Department manages and prioritises debts; the Department's methods for collecting debt and how it encourages taxpayers to pay on time. It finds that though the Department has improved its management of tax debt, over the last year debt as a proportion of net receipts and the age of debt has increased on some taxes.

Government Auditing Standards - 2018 Revision

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Publisher : Lulu.com
ISBN 13 : 0359536395
Total Pages : 234 pages
Book Rating : 4.3/5 (595 download)

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Book Synopsis Government Auditing Standards - 2018 Revision by : United States Government Accountability Office

Download or read book Government Auditing Standards - 2018 Revision written by United States Government Accountability Office and published by Lulu.com. This book was released on 2019-03-24 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Audits provide essential accountability and transparency over government programs. Given the current challenges facing governments and their programs, the oversight provided through auditing is more critical than ever. Government auditing provides the objective analysis and information needed to make the decisions necessary to help create a better future. The professional standards presented in this 2018 revision of Government Auditing Standards (known as the Yellow Book) provide a framework for performing high-quality audit work with competence, integrity, objectivity, and independence to provide accountability and to help improve government operations and services. These standards, commonly referred to as generally accepted government auditing standards (GAGAS), provide the foundation for government auditors to lead by example in the areas of independence, transparency, accountability, and quality through the audit process. This revision contains major changes from, and supersedes, the 2011 revision.

Cost reduction in central government

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Publisher : The Stationery Office
ISBN 13 : 9780102975376
Total Pages : 44 pages
Book Rating : 4.9/5 (753 download)

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Book Synopsis Cost reduction in central government by : Great Britain: National Audit Office

Download or read book Cost reduction in central government written by Great Britain: National Audit Office and published by The Stationery Office. This book was released on 2012-02-02 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report by the National Audit Office on progress by central government departments in reducing costs concludes that departments took effective action in 2010-11, cutting spending in real terms by 2.3 per cent or £7.9 billion, compared with 2009-10. The analysis of departments' accounts supports the Efficiency and Reform Group's estimate that Government spending moratoria and efficiency initiatives, including cuts to back-office and avoidable costs, contributed around half of the figure, some £3.75 billion. However, the report warns that departments are less well-placed to make the long-term changes needed to achieve the further 19 per cent over the four years to 2014-15, as required by the spending review. This is partly because of gaps in their understanding of costs and risks, making it more difficult to identify how to deliver activities and services at a permanently lower cost. Fundamental changes will be needed to achieve sustainable reductions on the scale required. It is unclear how far spending reductions represent year-on-year changes in efficiency, or whether front-line services are affected; and the departments' forward plans examined by the NAO are not based on a strategic view. Departments' financial data on basic spending patterns is sufficient to manage budgets in-year, but information about the consequences of changes in spending is less good. Longer term reform is a Cabinet Office priority and departments will need to look beyond short-term cost cutting measures and make major operational change. Cost reduction plans also need to build in contingency measures to cover unexpected risks.

Delivering Successful IT-enabled Business Change

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Publisher : The Stationery Office
ISBN 13 : 0102942323
Total Pages : 56 pages
Book Rating : 4.1/5 (29 download)

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Book Synopsis Delivering Successful IT-enabled Business Change by : Great Britain: National Audit Office

Download or read book Delivering Successful IT-enabled Business Change written by Great Britain: National Audit Office and published by The Stationery Office. This book was released on 2006-11-17 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Government set out its strategy to improve the delivery of public services through increased and better use of information technology (Cm. 6683, ISBN 0101668325) in November 2005, with the aim of ensuring services are designed around the needs of customers or citizens rather than the provider. Drawing on 24 case studies from the public and private sectors in the UK and overseas, this NAO report highlights examples of successful IT-enabled programmes and projects which have achieved tangible benefits for citizens and taxpayers and identifies good practice which can be transferred to new and existing government programmes and projects. It pinpoints three key issues in these success stories relating to: i) the degree of engagement by senior decision-makers; ii) the level of organisational understanding of what is needed to be an 'intelligent client' (in terms of having the necessary skills to negotiate effectively with suppliers and users); and iii) the importance of realising the benefits of change by determining at the outset what the desired benefits are and how the project will be managed to ensure these benefits are optimised.

National Audit Office Report by the Comptroller and Auditor General the Department of Trade and Industry's Support for Innovation

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ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (53 download)

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Book Synopsis National Audit Office Report by the Comptroller and Auditor General the Department of Trade and Industry's Support for Innovation by :

Download or read book National Audit Office Report by the Comptroller and Auditor General the Department of Trade and Industry's Support for Innovation written by and published by . This book was released on 1995 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

HM Revenue and Customs

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Publisher : The Stationery Office
ISBN 13 : 9780215545244
Total Pages : 40 pages
Book Rating : 4.5/5 (452 download)

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Book Synopsis HM Revenue and Customs by : Great Britain: Parliament: House of Commons: Committee of Public Accounts

Download or read book HM Revenue and Customs written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2010-03-25 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: HM Revenue and Customs' performance in responding to calls has been poor. In 2008-09, HMRC answered only 57 per cent of the 103 million calls to its main helplines, compared to an industry standard of 95 per cent; callers waited on average two minutes, and nearly four minutes in peak periods to speak to an advisor; and yet contact centre staff spent only 38 per cent of their time handling calls against an industry benchmark of 60 per cent. HMRC has set a target to answer more than 90 per cent of calls by March 2012, but achieving this would still fall short of best practice. It could do more to reduce the confusion caused by having 139 telephone numbers. A total of 6.8 million calls failed accuracy checks in 2008-09 because advisors did not follow guidance and procedures, but HMRC does not know how often the advice it provides by telephone is actually incorrect. HMRC could also match staffing levels more closely to levels of demand, as the number of calls fluctuates significantly around key statutory deadlines during the year. There are also significant opportunities to reduce costs and improve its responsiveness by reducing the number of unnecessary calls. HMRC estimates that 35 per cent of calls are avoidable, often from people seeking to clarify information they had received which they did not understand, or chasing progress on items being processed in other parts of the department.

National Audit Office Report by the Comptroller and Auditor General. Department of Transport: the First Sales of Trust Ports

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ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (53 download)

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Book Synopsis National Audit Office Report by the Comptroller and Auditor General. Department of Transport: the First Sales of Trust Ports by : Great Britain. Parliament. House of Commons

Download or read book National Audit Office Report by the Comptroller and Auditor General. Department of Transport: the First Sales of Trust Ports written by Great Britain. Parliament. House of Commons and published by . This book was released on 1993 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: