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Delivering Successful It Enabled Business Change
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Book Synopsis Delivering Successful IT-enabled Business Change by : Great Britain: National Audit Office
Download or read book Delivering Successful IT-enabled Business Change written by Great Britain: National Audit Office and published by The Stationery Office. This book was released on 2006-11-17 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Government set out its strategy to improve the delivery of public services through increased and better use of information technology (Cm. 6683, ISBN 0101668325) in November 2005, with the aim of ensuring services are designed around the needs of customers or citizens rather than the provider. Drawing on 24 case studies from the public and private sectors in the UK and overseas, this NAO report highlights examples of successful IT-enabled programmes and projects which have achieved tangible benefits for citizens and taxpayers and identifies good practice which can be transferred to new and existing government programmes and projects. It pinpoints three key issues in these success stories relating to: i) the degree of engagement by senior decision-makers; ii) the level of organisational understanding of what is needed to be an 'intelligent client' (in terms of having the necessary skills to negotiate effectively with suppliers and users); and iii) the importance of realising the benefits of change by determining at the outset what the desired benefits are and how the project will be managed to ensure these benefits are optimised.
Book Synopsis IT-Enabled Business Change by : Sharm Manwani
Download or read book IT-Enabled Business Change written by Sharm Manwani and published by BCS, The Chartered Institute. This book was released on 2008 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: The high profile failure of major IT-related projects in both public and private sectors underlines the need for stringent change management. As businesses increasingly look to IT to enable that change, this book examines the types of business change processes that involve the use of IT, from the reasons organisations change the way they work, to how that change is managed and implemented.
Book Synopsis Ministry of Defence by : Great Britain. National Audit Office
Download or read book Ministry of Defence written by Great Britain. National Audit Office and published by The Stationery Office. This book was released on 2008 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 2000, the Ministry of Defence (the Department) began to develop plans to replace existing diverse systems with a single information infrastructure to enable better communication, to promote more efficient ways of working, and to obtain better value for money. In March 2005, the Department let a contract with ATLAS, a consortium with EDS as the prime contractor, for the installation and management of a new infrastructure over 10 years. The Defence Information Infrastructure Programme (DII) will eventually incorporate 150,000 terminals for 300,000 users at over 2,000 defence sites, including on ships and deployed operations. The parts of the Programme which the Department has on contract are estimated to cost £4.9 billion. As with other major IT programmes, DII is intrinsically complex and challenging. In this case, the Programme's size and demanding requirements for security and deployment to theatres of military operations are particularly exacting. It is also challenging to manage in terms of the complex interconnection with other business change programmes and the level of churn in the Department's business, and has had to be introduced into a diverse, and in places poor quality, estate. The Programme reports that it has already achieved or enabled benefits to date of £916 million. But the Programme's implementation difficulties have led to key elements of it running 18 months late. This delay has led to postponement of the achievement of some benefits, particularly the savings associated with switching off legacy systems and the longer term benefits from improved ways of working. The National Audit Office makes recommendations on preparation, implementation, service management and costs.
Author :Great Britain: Parliament: House of Commons: Committee of Public Accounts Publisher :The Stationery Office ISBN 13 :9780215036179 Total Pages :70 pages Book Rating :4.0/5 (361 download)
Book Synopsis The delays in administering the 2005 Single Payment Scheme in England by : Great Britain: Parliament: House of Commons: Committee of Public Accounts
Download or read book The delays in administering the 2005 Single Payment Scheme in England written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2007-09-06 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: The EU Single Payment Scheme replaced 11 previous subsidies to farmers based on agricultural production with one payment for land management. The European Commission gave some discretion to Member States over how to implement the scheme, and the Rural Payments Agency, which is responsible for administering the scheme in England, opted for the dynamic hybrid model which incorporates elements of previous entitlement and new regionalised area payments based on a flat rate per hectare. The Agency and Defra encountered severe problems in the implementation of the scheme in England, and by the end of March 2006, it had paid farmers only 15 per cent of the £1,515 million due, compared with its target of 96 per cent. This caused significant hardship to farmers and taxpayers will have to pay extra implementation costs. Defra has had to secure an extra £300 million to meet the potential cost of disallowance of expenditure by the European Commission arising on the problems in administering the scheme. Following on from a NAO report on this topic (HCP 1631, session 2005-06; ISBN 9780102943399 published in October 2006, as well as a report from the Environment, Food and Rural Affairs Select Committee (HCP 107-I, session 2006-07, ISBN 9780215033383) published in March 2007, this report by the Public Accounts Committee examines the impact of the payment delays on the farming sector, why implementation failed, the role of Defra and the changes being put in place to rectify the mistakes made. Lessons highlighted include: the Department made the scheme unnecessarily complex by choosing to adopt the most demanding implementation option; the Rural Payments Agency shed too many experienced staff at a key time; implementation of the project started before the scheme specification was finalised; and the IT system was introduced without adequate testing, a failure often seen with government IT projects.
Download or read book Benefits Management written by John Ward and published by John Wiley & Sons. This book was released on 2012-10-04 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of Benefits Management has been updated with current examples, further insights from experience and recent research. It shows how the enduring challenges achieving business value from information systems and technology projects can be addressed successfully. The approach, which is synthesized from best practices, sound theories and proven techniques from a range of management disciplines, is exemplified from the authors' extensive experience of working with a wide range of organizations. The book includes examples from a wide variety of projects including non-IT projects. The book is written in an accessible style, ideal for practicing managers, and includes check lists and templates for using the processes, tools and techniques and real-life case studies of their application and impacts. The book now also includes: International survey results that reinforce the importance of the topic, the key management issues and evidence of how the more successful organizations' practices are closely aligned with those described in the book. A Benefits Management Maturity diagnostic which enables organizations to understand the reasons for their current investment success levels and then how to increase them. Discussion of the role and contribution Project Management Offices (PMOs): how they can improve the delivery of value IT projects. Further practical advice and guidance on Program and Portfolio Management, including findings from the authors’ recent research in several large organizations.
Author :Great Britain: Parliament: House of Commons: Public Administration Select Committee Publisher :The Stationery Office ISBN 13 :9780215561060 Total Pages :68 pages Book Rating :4.5/5 (61 download)
Book Synopsis Government and IT - A Recipe for Rip-Offs by : Great Britain: Parliament: House of Commons: Public Administration Select Committee
Download or read book Government and IT - A Recipe for Rip-Offs written by Great Britain: Parliament: House of Commons: Public Administration Select Committee and published by The Stationery Office. This book was released on 2011-07-28 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Government's over-reliance on large contractors for its IT needs combined with a lack of in-house skills is a "recipe for rip-offs" according to a report by the Public Administration Select Committee (PASC). The Committee found that as a result IT procurement too often resulted in late, over budget IT systems that are not fit for purpose. According to some sources the Government pays between seven and ten times more than the standard commercial rate for its work: however the Government does not collect the information needed to verify these claims. One of the report's recurring themes is the dominance of Government IT by a small number of large companies. The report argues that the Government needs to do four things to break out of this relationship: improve the information it holds on IT expenditure, without which the Government is unable to secure the best possible price for goods and services; publish more information about IT projects; widen the supplier base by reducing the size of its contracts and greatly simplifying the procurement process to engage with innovative Small and medium enterprises (SMEs); work in a more "agile" manner andmove towards the use of more iterative development methods which enable IT programmes to adapt to ever changing challenges
Book Synopsis Improving project performance using the PRINCE2 maturity model (P2MM) by : Andy Murray
Download or read book Improving project performance using the PRINCE2 maturity model (P2MM) written by Andy Murray and published by The Stationery Office. This book was released on 2007-07-31 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of the guide is to help organisations gain full value from the PRINCE2 method by providing practical advice on using its Maturity Model (P2MM). The guide shows how P2MM can be used: to help implement PRINCE2 for first time users; re-invigorate existing implementations; help organisations improve their project performance; as a benchmark to assess organisational capability and plan improvements; as a means of gaining external recognition for organisational capability; and as part of a wider goal to improve Portfolio, Programme, and Project Management performance.
Book Synopsis E-Government ICT Professionalism and Competences Service Science by : Antonino Mazzeo
Download or read book E-Government ICT Professionalism and Competences Service Science written by Antonino Mazzeo and published by Springer Science & Business Media. This book was released on 2008-07-17 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of Industry Oriented Conferences held at IFIP 20th World Computer Congress in September 2008. The IFIP series publishes state-of-the-art results in the sciences and technologies of information and communication. The scope of the series includes: foundations of computer science; software theory and practice; education; computer applications in technology; communication systems; systems modeling and optimization; information systems; computers and society; computer systems technology; security and protection in information processing systems; artificial intelligence; and human-computer interaction. Proceedings and post-proceedings of refereed international conferences in computer science and interdisciplinary fields are featured. These results often precede journal publication and represent the most current research. The principal aim of the IFIP series is to encourage education and the dissemination and exchange of information about all aspects of computing.
Book Synopsis An Inclusive Environment by : Maritz Vandenberg
Download or read book An Inclusive Environment written by Maritz Vandenberg and published by Routledge. This book was released on 2008-09-24 with total page 667 pages. Available in PDF, EPUB and Kindle. Book excerpt: People can be excluded from freedom and the good things in life by age, disability, poverty, unfair discrimination, crime or the fear of crime, and arrogant and unresponsive governments. This practical reference deals with all of these factors, and shows the links between them. In addition to several hundred shorter notes it includes over a thousand major entries, each of which comprises: a summary of relevant facts, incisive commentary to help readers cut through the fog of jargon and propaganda that confuses many of these issues and websites where the latest information may be found. It concludes with a detailed bibliography of around 500 useful references. The work will be found useful by professionals and managers in all walks of life; by central and local government officials and representatives, and by students in the social sciences. It devotes particular attention to the all-important Disability Discrimination Act, and numerous detailed entries, accompanied in many cases by elegant diagrams, suggest to architects and other designers, facilities managers, and personnel managers how the requirements of the Act may be met.
Author :Great Britain: Parliament: House of Commons: Work and Pensions Committee Publisher :The Stationery Office ISBN 13 :9780215033109 Total Pages :122 pages Book Rating :4.0/5 (331 download)
Book Synopsis Child support reform by : Great Britain: Parliament: House of Commons: Work and Pensions Committee
Download or read book Child support reform written by Great Britain: Parliament: House of Commons: Work and Pensions Committee and published by The Stationery Office. This book was released on 2007-03-15 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Committee's report examines the Government's proposals to reform the child support system, as set out in the White Paper "A new system of child maintenance" (Cm. 6979, ISBN 9780101697927) published in December 2006, and following on from the report by Sir David Henshaw (Cm. 6894, ISBN 9780101689427) published in July 2006. The Committee welcomes the Government's reform proposals, including the eventual replacement of the Child Support Agency by a new body (Child Maintenance and Enforcement Commission (C-MEC)) in 2008 and the fundamental shift proposed towards maintenance agreements privately agreed between parents. However, concerns are raised over the lack of detail for proper scrutiny of how the new system will work, particularly in relation to the provision of advice and guidance services. The report also highlights a number of inherent contradictions between the principles and practicalities of the proposals, for example how the reforms will impact on child poverty targets in relation to parents on welfare benefits, as well as regarding the transition arrangements for the transfer of existing cases onto the new scheme run by C-MEC. Concerns are also raised that whatever the merit of joint birth registration, tagging this highly sensitive matter onto child maintenance legislation will have wider ramifications for the family law system.
Book Synopsis Integrating Healthcare with Information and Communications Technology by : Wendy Currie
Download or read book Integrating Healthcare with Information and Communications Technology written by Wendy Currie and published by CRC Press. This book was released on 2018-05-08 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book sets out to answer the key question of how healthcare providers can move from a fragmented to an integrated provision, including how ICT be used to develop a market approach - variety and choice of service providers for patients - against a background of institutionalised and ingrained practices. A team of academic and practitioner experts with many years' healthcare and research experience considers the broad issues of transforming healthcare using ICTs, electronic health records (EHRs), and approaches taken internationally to the healthcare integration challenge. The book will be essential reading for those involved in ICTs at a strategic or managerial level, and for contractors and developers implementing solutions on their behalf. The book will also be of interest for all those concerned with integrating healthcare and ICT at every level throughout the world.
Author :Great Britain: Parliament: House of Commons: Committee of Public Accounts Publisher :The Stationery Office ISBN 13 :9780215036919 Total Pages :64 pages Book Rating :4.0/5 (369 download)
Book Synopsis Department for Environment, Food and Rural Affairs by : Great Britain: Parliament: House of Commons: Committee of Public Accounts
Download or read book Department for Environment, Food and Rural Affairs written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2007-10-30 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: Biodegradable materials in landfill sites, such as food, vegetation and paper, generate methane and other emissions to the soil and water which can be harmful to health. The European Union introduced a Directive in 1999 which set maximum allowances for the tonnage of biodegradable municipal waste that each Member State could send to landfill from 2006 onwards. Waste collection and disposal is a key responsibility of the 388 local authorities in England, and the Department for Environment Food and Rural Affairs (DEFRA) has to work closely with them to enable the United Kingdom to comply with this Directive. Non-compliance could result in a fine of up to £180 million a year. The UK's historic reliance on landfill led to a four year extension to the timetable, but DEFRA took no effective action until 2003. Although 2005-06 saw a reduction of 2.3 million tonnes against the previous year, a further reduction of 4.9 million tonnes will be required to comply with the 2013 maximum allowance set by the EU. Much of the progress made has involved an increase in recycling, due to the public's enthusiasm, but manufacturers and retailers continue to use large amounts of packaging. Recycling alone will be insufficient to comply with the Directive, and new infrastructure - energy-from-waste plants which incinerate, anaerobically digest, or compost waste to generate electricity - will be necessary. But such plants are unpopular and typically take nine years to become operational, and there is a significant risk that many will not be ready in time.
Author :Great Britain: Parliament: House of Commons: Committee of Public Accounts Publisher :The Stationery Office ISBN 13 :9780215036384 Total Pages :48 pages Book Rating :4.0/5 (363 download)
Book Synopsis Legal Services Commission by : Great Britain: Parliament: House of Commons: Committee of Public Accounts
Download or read book Legal Services Commission written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2007-10-16 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: Family disputes that are resolved through mediation are cheaper, quicker and, according to academic research, less acrimonious than those that are settled through the courts. Despite these advantages, only some 20 per cent of people who are funded by legal aid for family breakdown cases (excluding those involving domestic violence) currently opt for mediation. Following on from a NAO report on this topic (HCP 256, session 2006-07; ISBN 9780102944525), the Committee's report examines the shortcomings of the current system for referring clients to mediation, and the actions the Legal Services Commission has in train to increase referrals to and take-up of mediation services, to improve the quality of mediation offered, and to strengthen the Commission's oversight of solicitors and mediation providers.
Author :Great Britain: Parliament: House of Commons: Committee of Public Accounts Publisher :The Stationery Office ISBN 13 :0215034376 Total Pages :52 pages Book Rating :4.2/5 (15 download)
Book Synopsis HM Revenue and Customs by : Great Britain: Parliament: House of Commons: Committee of Public Accounts
Download or read book HM Revenue and Customs written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2007-06-12 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: In January 2004, the Inland Revenue entered into a contract with Capgemini to provide IT services to support the Department's business. The contract, known as ASPIRE (Acquiring Strategic Partners for the Inland Revenue), replaced two previous contracts with EDS and Accenture and, following the merger of the Inland Revenue and HM Customs & Excise in 2005, the latter's IT services contract with Fujitsu was incorporated within ASPIRE in April 2006. This change from one supplier to another was the first of this scale in the public sector, and the contract provides wider lessons for the public sector in re-competing major contracts, particularly relating to the payment of transition costs. The cost of the contract has risen from £2.83 billion to £8.5 billion over the 10 year term. Following on from a NAO report on this topic (HCP 938, session 2005-06; ISBN 9780102939170) published in July 2006, the Committee's report examines the procurement process, the transition to a new supplier and the performance of the ASPIRE contract to date. Findings include: i) before concluding the deal, the Department should have evaluated bids against a range of demands for IT services and analysed the effect of different scenarios on suppliers' prices and profit margins; ii) it should have evaluated the performance of consultants and the lessons to be learned from their use, not only for their own benefit but for that of other departments; iii) by contributing to bid costs and paying transition costs to secure competition for the contract, the Department incurred a premium of £51.9 million; iv) it should set more challenging performance targets to impose sufficient discipline on suppliers; and v) the Government should not be placed in the invidious position of having to commission further work from a contractor in order to recover compensation for underperformance.
Book Synopsis Information Systems Project Management by : David Avison
Download or read book Information Systems Project Management written by David Avison and published by SAGE Publications. This book was released on 2008-08-22 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: View IS project management as an art as well as a science. . . . There are a number of books out there on project management. What is different and specific about this book? There is a balance between socio-cultural and technical aspects and there is a balance between qualitative and quantitative aspects – project management is seen as both an art and a science. It provides an information systems orientation for project management: neither information technology oriented on the one side nor production and operations oriented on the other, but of application to both within an organizational-wide view. It stresses information systems as a whole, not just software development – no project is successful if only software aspects are considered. It gives a truly international view of the domain – examples and experiences from different parts of the world add richness as well as context to the material. Globalization has ensured that most projects take on an international dimension. The book provides a coherent explanation of the concerns of the project manager as the project develops through the project life cycle – it does not follow a 'kitchen sink approach'. Each chapter has the following consistent structure: introduction and outline, an exhibit, the main text with examples, chapter summary, exercises, discussion questions, interview with project manager and appendix – this structure provides coherence and consistency. The exhibit, interview and appendix contain real-world examples, experiences, case studies, discussion material, software descriptions and professional codes – these provide material for class discussion and group work. The material has been used on our courses in the United States, Europe and Australia, given to practitioners as well as students (both undergraduate and postgraduate) – it has been well tested as part of our own project managemenThe material in this text has been proven successful through repeated use in courses in the United States, Europe, and Australia, by practitioners as well as undergraduate and postgraduate students. Intended Audience This core text is designed for advanced undergraduate and graduate courses such as Management Information Systems, Computer Information Systems, Information Systems, and Decision and Information Systems in the departments of information systems, information technology, and business.
Book Synopsis Enabling Microservice Success by : Sarah Wells
Download or read book Enabling Microservice Success written by Sarah Wells and published by "O'Reilly Media, Inc.". This book was released on 2024-03-26 with total page 441 pages. Available in PDF, EPUB and Kindle. Book excerpt: Microservices can be a very effective approach for delivering value to your organization and to your customers. If you get them right, microservices help you to move fast by making changes to small parts of your system hundreds of times a day. But if you get them wrong, microservices will just make everything more complicated. In this book, technical engineering leader Sarah Wells provides practical, in-depth advice for moving to microservices. Having built her first microservice architecture in 2013 for the Financial Times, Sarah discusses the approaches you need to take from the start and explains the potential problems most likely to trip you up. You'll also learn how to maintain the architecture as your systems mature while minimizing the time you spend on support and maintenance. With this book, you will: Learn the impact of microservices on software development patterns and practices Identify the organizational changes you need to make to successfully build and operate this architecture Determine the steps you must take before you move to microservices Understand the traps to avoid when you create a microservices architecture—and learn how to recover if you fall into one
Book Synopsis The New IT: How Technology Leaders are Enabling Business Strategy in the Digital Age by : Jill Dyche
Download or read book The New IT: How Technology Leaders are Enabling Business Strategy in the Digital Age written by Jill Dyche and published by McGraw Hill Professional. This book was released on 2015-01-30 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introducing a Powerful New Business Model for Today’s IT Blogger, speaker, software executive, and bestselling author Jill Dyché has been thinking about leadership a lot lately. Having consulted with business and IT executives with Fortune 500 companies for most of her career, she has heard a common refrain: “What should we do about shadow IT?” She’s decided to address the answer head-on. With the onslaught of cloud solutions, consumerization of technology, and increasingly tech-savvy business people, it’s time for a manifesto for leaders who recognize—and are nervous about—the demands of the digital age. Whether you’re an executive, department head, or IT manager, The New IT provides an action-ready blueprint for building and strengthening the role of IT in your company—and prescribing IT’s future. Learn how to: ASSESS your current and future IT profile ALIGN your IT organization with business priorities MAP technology delivery plans according to business priiorities ORGANIZE IT according to your company’s culture and strengths REDEFINE innovation and talent management practices BUILD a stronger and enduring role for IT as a business partner By using field-tested techniques to align your IT department with your corporate objectives, you can leverage the power of technology across the entire company. The New IT provides a set of tactical and experienced-based frameworks to help you and your colleagues conceive a new roadmap. It also includes real-world case studies and best practices from successful, technology-enabled companies such as Toyota, Merck, Brooks Brothers, Union Bank, and many others. You’ll hear from major industry pioneers, IT thought leaders, and other change agents who are leading the way in this new frontier. And you’ll learn how to bring your business and IT together in a way that is truly transformative. The new IT is more than computing power. It balances strategy and delivery. It’s interactive and inclusive. It’s as omnipresent as the smart phone and just as revolutionary. It equips you with the tools you need to succeed in reframing the IT conversation and propelling your business forward. Praise for The New IT “Jill has penned a de Toquevillean map of the digital world. Should be a required text for every business leader in the country.” Thornton May, futurist and author of The New Know “Enterprise IT has reached an inflection point in how services are delivered and consumed, requiring our profession to undertake a transformation of our own. Jill Dyché describes well the challenges we face, how to assess them, and how to take action to complete the journey toward modern enterprise IT.” Kimberly Stevenson, Vice President and Chief Information Officer, Intel “Conversational, intuitive, and intelligent, this book goes right to the heart of governance (control), innovation (change), identity (authority), relevance (alignment), and influence (strategy). It’s a timely book that should be read by executives across organizations.” Peter Marx, Chief Innovation and Technology Officer, City of Los Angeles “A highly readable, entertaining book that will help CIOs and their executive partners address the ongoing challenge of converting IT from a strategic liability to a strategic asset.” Peter Weill and Jeanne Ross, MIT Center for Information Research and authors of IT Governance “Everywhere I go I hear complaints about the old IT. Jill Dyché's book provides a comprehensive roadmap to changing IT to suit our analytical, consumer-driven, bring-your-own-device times!” Thomas H. Davenport, Distinguished Professor, Babson College, and author of Competing on Analytics and Big Data @ Work
