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Managing Quality Concepts And Tasks
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Book Synopsis Managing Quality: Concepts and Tasks by : N. S. Sreenivasan
Download or read book Managing Quality: Concepts and Tasks written by N. S. Sreenivasan and published by New Age International. This book was released on 2007 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Book Covers The Entire Gamut Of Concepts And Tasks In Management Of Quality Spread Over 27 Chapters In 7 Parts. The Quality Journey Starts With The Presentation Of Pivotal Role Quality Has Come To Play In The Present Business Environment. The Journey Continues Through All Facets Of Quality Development And Achievement - Planning For Quality, Organising For Quality, Spc And Other Tools And Techniques, Quality Improvement, Vendor Quality Control, Customer And Quality. Training For Quality Etc.An Exclusive Chapter On Assurance Of Quality In Project Planning And Execution Is Special Feature Of This Book. Likewise An Exhaustive Check List Of Over 300 Deficiencies In The Chapter On Quality Audit Very Handy In Audit Assessment Is Another Unique Feature. The Perspectives Of Product Liability And Maturity Evaluation In Management Of Quality Are Other Important Dimensions Of The Coverage. Practical Illustrations And Elaborations Of The Concepts Are To Be Seen In As Many As 33 Exhibits In The Book. The Journey Concludes With An Epilogue On Challenge Of Quality And Heritage To Emulate And Perpetuate. The Wealth Of Concepts And Depth Of Discussions Are The Highlights Of The Presentations.
Book Synopsis Managing Quality by : Barrie G. Dale
Download or read book Managing Quality written by Barrie G. Dale and published by John Wiley & Sons. This book was released on 2013-10-21 with total page 642 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Quality, Fifth Edition is an essential resource for students and practitioners alike. This popular and highly successful introduction to Quality Management has been fully revised and updated to reflect recent developments in the field Includes new chapters on Improvement Approaches, Six Sigma, and new challenges in Quality Management Combines the latest information on the ISO 9000 quality management system series standards with up-to-date tools, techniques and quality systems Material has been re-ordered and changes to terminology have been made to bring the book completely up to date Provides a popular resource for students, academics, and business practitioners alike
Book Synopsis Total Quality Management (TQM): Concepts, Implementation and Applications by : Jeffry A. Doney
Download or read book Total Quality Management (TQM): Concepts, Implementation and Applications written by Jeffry A. Doney and published by . This book was released on 2019-05-10 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt: The opening study in Total Quality Management (TQM): Concepts, Implementation and Applications investigates the quality of administrative services and student satisfactionan important dimension of Total Quality Managementprovided in higher education institutions. A questionnaire survey, developed using the well-known service quality model SERVQUAL, was used to explore its five dimensions, namely: reliability, assurance, tangibles, empathy, and responsiveness. Following this, the authors empirically examine the relationship between Total Quality Management-SMEs performance and organizational culture under a moderation model in the Kingdom of Saudi Arabia. The research utilizes partial least squares to examine the moderating effect of organizational culture on the association between Total Quality Management and SMEs performance. Lastly, the authors develop a model and empirically test it to assess the impact of Total Quality Management on incremental and radical innovation and customer satisfaction, finding that Total Quality Management is positively linked to incremental and radical innovation, whereas no association was found for radical innovation and customer satisfaction.
Book Synopsis Managing Quality by : Mihaela Kelemen
Download or read book Managing Quality written by Mihaela Kelemen and published by SAGE. This book was released on 2003-02-28 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Quality provides a comprehensive review and critical analysis of quality management discourses and techniques by drawing on a number of management disciplines such as operations management, HRM, organizational behaviour, strategy, marketing and organization theory. The book: - introduces readers to key concepts and issues in quality management - provides an overview of both managerial and critical perspectives on quality management - presents the 'wisdom' of quality management gurus - documents the way quality is pursued in manufacturing, service and public sector organizations - compares and contrasts hard and soft technologies of quality management - critically reviews the rhetoric of TQM and business process re-engineering (BPR) - examines the consequences of quality on stakeholders - scrutinizes the language of quality management - documents the mundane nature of quality managemnt practices through the use of real life case studies Managing Quality is an up-to-date and student-centered treatment of quality management that will be essential reading for undergraduate students of operations and quality management. It will also be extremely relevant to all MBA students, and useful reading for students of HRM, organization theory and the sociology of organizations.
Book Synopsis MANAGING QUALITY, 5TH ED by : Barrie G. Dale
Download or read book MANAGING QUALITY, 5TH ED written by Barrie G. Dale and published by . This book was released on 2009-08-01 with total page 640 pages. Available in PDF, EPUB and Kindle. Book excerpt: Market_Desc: Upper level undergraduates and MBA students of operations management, production management, HRM Special Features: · This popular and highly successful introduction to Quality Management has been fully revised and updated to reflect recent developments in the field · Includes new chapters on Improvement Approaches, Six Sigma, and new challenges in Quality Management · Combines the latest information on the ISO 9000 quality management system series standards with up-to-date tools, techniques and quality systems · Material has been re-ordered and changes to terminology have been made to bring the book completely up to date · Provides a popular resource for students, academics, and business practitioners alike About The Book: This popular and highly successful text on Quality Management has been fully revised and updated to reflect recent developments in the field. New to the fifth edition are chapters on Improvement Approaches, Six Sigma, and new challenges in Quality Management. The latest information on the ISO 9000 series of quality management system series standards is combined with up-to-date tools, techniques and quality systems. Some of the material has been re-ordered and changes to terminology have been made to bring the book completely up to date. Contributions from new co-author Ton van der Wiele offer insights from a veteran teacher with experience in the latest international practices. Managing Quality, Fifth Edition is an essential resource for students and practitioners alike.
Book Synopsis Quality Is Personal by : Harry Roberts
Download or read book Quality Is Personal written by Harry Roberts and published by Simon and Schuster. This book was released on 2010-05-11 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.
Book Synopsis Quality Management by : David L. Goetsch
Download or read book Quality Management written by David L. Goetsch and published by Prentice Hall. This book was released on 2006 with total page 814 pages. Available in PDF, EPUB and Kindle. Book excerpt: An instructor's manual and a set of PowerPoint transparencies are available to supplement the text.
Book Synopsis Organizational excellence through total quality management [electronic resource] by : H. Lal
Download or read book Organizational excellence through total quality management [electronic resource] written by H. Lal and published by New Age International. This book was released on 2008 with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt: About the Book: Quality is key to the competitive advantage in today's business environment. In this book, the term Quality has been interpreted in its broader sense of overall performance of a organization rather than quality of products and services. The value of this book is in the rich experience of the Author in the body of knowledge of quality management, both in the national and international context. He has presented the subject in the way that it can be easily used in the practical situations, which would convince the reader of its applicability in the real world. In addition to traditional theory of TQM, the book also covers the new concepts of quality management developed in the last decade, such as Six-Sigma, Lean Production, CRM, Balanced Score Card and Corporate Social Responsibility. The book provides practical guidance for preparing comprehensive quality improvement plan, which not only covers production of goods and services, but also other departments such as Design, Marketing, Material Management and HR, all of which play an important part in achieving organizational excellence. Implementation of TQM is always a major problem. The book includes an exhaustive self-checklist, which can be used as a barometer for effective implementation. In addition to being a practical guide for the industry managers, it can also be used as a textbook on quality management by Management and Engineering institutes. Contents: Part:-I Product Quality and its Control Creating Quality by Design Quality Control of the Purchased Product Quality Control of Manufacturing Processes Sales and Product Quality Organising Effective Quality Management Economics of Quality The Human Factor in Quality Management of Service Quality Part:-II Concept and Philosophy ISO-9000 Standards The Customer-Focused Organization Leadership and Team Building Lean Production System Total Productive Maintenance (TPM) Customer Relationship Management (CRM) Six-Sigma Corporate Social Responsibility Balanced Score Card Quality Awards Implementation of TQM Part:-III Frequency Distribution Normal Distribution Theory of Probability Control Charts Control Chart of Attributes Theory of Sampling Inspection Standard Sampling Tables Test of Significance Statistical Tolerancing ABC Analysis Value Analysis Defect Diagnosis and Prevention Reliability Design, Evaluation and Control Maintainability 5 'S' Practices Quality Circles.
Book Synopsis Total Quality Management by : John S. Oakland
Download or read book Total Quality Management written by John S. Oakland and published by Routledge. This book was released on 2003 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text provides a simple model for 'Total Quality Management' and comprehensive coverage of the concepts students need to understand. It is supported throughout with real-life case studies.
Book Synopsis Total Quality Management: A pictorial guide for managers by : John S Oakland
Download or read book Total Quality Management: A pictorial guide for managers written by John S Oakland and published by Routledge. This book was released on 2013-04-03 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. Professor John Oakland is undoubtedly the British guru of quality management. Following a successful industrial career in research and production management, he has developed a pragmatic approach to introducing TQM which he and his colleagues have used successfully in literally thousands of organizations. He is founder and Executive Chairman of OAKLAND Consulting Plc. and Head of the European Centre for TQM at the University of Bradford Management Centre. Also published by Butterworth-Heinemann are John Oakland's bestselling Total Quality Management (now in its second edition) and Cases in Total Quality Management. Peter Morris is the creative force behind the illustrations in all Butterworth-Heinemann's pictorial guides. Originally trained as an art teacher, he spent several years as an industrial designer in Canada before returning to England to design educational and training materials for the University of Sussex. His experience working on industrial contracts convinced him, quite rightly, that cartoons are frequently the best way to illustrate the abstractions of business life.
Book Synopsis Clinical Laboratory Medicine by : Kenneth D. McClatchey
Download or read book Clinical Laboratory Medicine written by Kenneth D. McClatchey and published by Lippincott Williams & Wilkins. This book was released on 2002 with total page 1732 pages. Available in PDF, EPUB and Kindle. Book excerpt: This thoroughly updated Second Edition of Clinical Laboratory Medicine provides the most complete, current, and clinically oriented information in the field. The text features over 70 chapters--seven new to this edition, including medical laboratory ethics, point-of-care testing, bone marrow transplantation, and specimen testing--providing comprehensive coverage of contemporary laboratory medicine. Sections on molecular diagnostics, cytogenetics, and laboratory management plus the emphasis on interpretation and clinical significance of laboratory tests (why a test or series of tests is being done and what the results mean for the patient) make this a valuable resource for practicing pathologists, residents, fellows, and laboratorians. Includes over 800 illustrations, 353 in full color and 270 new to this edition. Includes a Self-Assessment and Review book.
Book Synopsis Total Quality Management by : D.R. Kiran
Download or read book Total Quality Management written by D.R. Kiran and published by Butterworth-Heinemann. This book was released on 2016-10-28 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. Features two chapters on the latest ISO standards Includes an introduction to statistics to help the reader fully grasp content on statistical quality control Contains case studies that explore many TQM themes in real life situations
Book Synopsis Total Quality Management as a Holistic Management Concept by : Klaus J. Zink
Download or read book Total Quality Management as a Holistic Management Concept written by Klaus J. Zink and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book Total Quality Management is introduced as a holistic management concept. An instrument to measure this approach is the European Model for Business Excellence which is well known in many European countries for national quality prizes. The book explains this model in great detail and shows how to implement it in an organisational development process. A description of the most relevant management tools in this context, like self-assessment, policy deployment and benchmarking, will be of particular interest to the reader. The book combines in a unique way the theoretical background of the subject with practical experience in consulting. The reader will understand the necessity of holistic approaches and will learn how the European Business Excellence Model overcomes traditional ways of measuring business results.
Book Synopsis Quality Management and Qualification Needs 1 by : Johannes Köper
Download or read book Quality Management and Qualification Needs 1 written by Johannes Köper and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: A research network has examined how quality management is implemented in small and medium sized enterprises (SMEs) in Germany, Finland, Greece, Ireland, Portugal, Sweden and the United Kingdom. The research has taken place within the framework of the Leonoardo Da Vinci pogramme. Managers of SMEs in the metalworking and food processing industries were asked what the consequences of the implementation of quality management were for the qualification needs of employees. This book presents the survey results as two sector studies. Analysed are competitive and specialisation tendencies of the sectors and company concepts of "Quality" and "Personnel" including current profiles of quality-related skill demands on staff as well as current training areas in the companies. Special objectives are: Anticipation of qualification needs for preventive vocational training strategies; Documentation of good practice and typical barriers as support for practitioners within SMEs and training bodies.
Book Synopsis Lecture Notes | Total Quality Management Book PDF (BBA/MBA Management eBook Download) by : Arshad Iqbal
Download or read book Lecture Notes | Total Quality Management Book PDF (BBA/MBA Management eBook Download) written by Arshad Iqbal and published by Bushra Arshad. This book was released on with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Book Total Quality Management Notes PDF Download (BBA/MBA Management Textbook 2023-24): Lecture Notes with Revision Guide (Total Quality Management Textbook PDF: Notes, Definitions & Explanations) covers revision notes from class notes & textbooks. Total Quality Management Lecture Notes PDF covers chapters' short notes with concepts, definitions and explanations for BBA, MBA exams. Total Quality Management Notes Book PDF provides a general course review for subjective exam, job's interview, and test preparation. The eBook Total Quality Management Lecture Notes PDF to download with abbreviations, terminology, and explanations is a revision guide for students' learning. Total Quality Management definitions PDF download with free eBook's sample covers exam course material terms for distance learning and certification. Total Quality Management Textbook Notes PDF with explanations covers subjective course terms for college and high school exam's prep. Total quality management notes book PDF (MBA/BBA) with glossary terms assists students in tutorials, quizzes, viva and to answer a question in an interview for jobs. Total Quality Management Study Material PDF to download free book’s sample covers terminology with definition and explanation for quick learning. Total Quality Management lecture notes PDF with definitions covered in this quick study guide includes: Acceptance-Sampling Techniques Notes Control Charts for Attributes Notes Control Charts for Variables Notes Designing and Assuring Quality Notes Designing Quality Services Notes Differing Perspectives on Quality Notes DMAIC Process Notes Engineering Process Control and SPC Notes Factorial and Fractional Factorial Experiments for Process Design and Improvement Notes Forever Improving the Quality System Notes Global Supply Chain Quality and International Quality Standards Notes Implementing and Validating the Quality System Notes Implementing Quality Notes Inferences about Process Quality Notes Lot-By-Lot Acceptance Sampling For Attributes Notes Managing Quality Improvement Teams and Projects Notes Managing Supplier Quality in the Supply Chain Notes Methods and Philosophy of Statistical Process Control Notes Modeling Process Quality Notes Process and Measurement System Capability Analysis Notes Process Optimization with Designed Experiments Notes Quality and Innovation in Product and Process Design Notes Quality Improvement in Modern Business Environment Notes Quality Theory Notes Six Sigma Management and Lean Tools Notes Statistical Process monitoring and Control Techniques Notes Statistically Based Quality Improvement for Attributes Notes Statistically Based Quality Improvement for Variables Notes Strategic Quality Planning Notes Tools of Quality Notes Univariate Statistical Process Monitoring and Control Techniques Notes Voice of the Customer Notes Voice of the Market Notes Total Quality Management Lecture Notes PDF covers terms, definitions, and explanations: Acceptable Quality Level, Acceptance Control Chart, Acceptance Sampling, Accuracy, Actively Solicited Customer Feedback, Activity Network Diagram, Adaptive SPC Control Chart, Aesthetics, Affinity Diagram, After Sale Service, Andon, Annuity Relationship, Appraisal Costs, Assurance, Attribute Control Charts, Attribute, Attrition, Auditing Procedure, Auditing Standard, Available Time, Average Outgoing Quality Limit, Average Outgoing Quality, Average Run Length, and Award Audit. Total Quality Management Complete Notes PDF covers terms, definitions, and explanations: Balanced Scorecards, Baldrige Performance Excellence Program, Base Lining, Batch Size, Bath Tub Shaped Hazard Function, Benchmarking, Best in Class, Black Belt, Box Plot, Breakthrough, and Business Case. Total Quality Management Notes Book PDF covers terms, definitions, and explanations: C Chart, Catchball, Cause and Effect Diagram, Central Limit Theorem, Certification Audit, Chain of Customers, Chain Sampling Plans, Champion, Check Sheets, Churn Reduction, Closed-loop Corrective Action, Closeness to Customers, Common Cause Variation, Compensation, Complaint Adjustment Costs, Complaint Resolution Process, Complementary Products, Computer Aided Design (CAD) System, Computer-aided Inspection, Computer-aided Testing, Concept Design, Concurrent Engineering, Conflict Resolution, Conformance, Consultant Audit, Consumer Risk, Contact Personnel, Contingency Theory, Continuous Sampling Plans, Control Charts, Control Plan, Control, Core Competencies, Core Processes, Core Values, Corrective Action, Cost Benefit Analysis, Cost Parameters, CPK, Critical Success Factors, Cross Functional Team, Cross Training, Culture, Cuscore Control Chart, Customer Benefits Package, Customer Coproduction, Customer Defection, Customer Driven Quality, Customer Related Results, Customer Relationship Management, Customer Retention, Customer, Cusum Chart, and Cycle Time. Total Quality Management Notes Book PDF covers terms, definitions, and explanations: Defect Concentration Diagram, Defect per Million Opportunities, Defect, Defects per Unit, Demerit System, Design for Disassembly, Design for Maintainability, Design for Manufacture, Design for Reliability, Design for Remanufacture, Design for Six Sigma, Design of Experiment, Designed Experiment, Discrete-Event Simulation, DMADV, DMAIC, Double Sampling Plan, Downgrading, Downtime, Durability, and Electronic Data Interchange (EDI). And many more definitions and explanations!
Book Synopsis Managing Soil Quality by : P. Schjønning
Download or read book Managing Soil Quality written by P. Schjønning and published by CABI. This book was released on 2004 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: In-depth treatments of the soil quality concept, its history, and its applicability in research and in developed and developing societiesAll 18 chapters are written by well-established experts from Europe, North America and AustraliaSoil quality is a concept that allows soil functions to be related to specific purposes. Managing soil quality takes a management oriented approach by identifying key issues in soil quality and management options to enhance the sustainability of modern agriculture. Topics covered include major plant nutrients (N, P, K), soil acidity, soil organic matter, soil biodiversity, soil compaction, erosion, pesticides and urban waste.
Book Synopsis Quality Management for Projects and Programs by : Lewis R. Ireland
Download or read book Quality Management for Projects and Programs written by Lewis R. Ireland and published by Perspectives in Project and Press. This book was released on 1991 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: With a focus on doing the right thing right the first time. Ireland has constructed a solid presentation on how to invest in quality throughout all the project management processes. Understanding customers' requirements and the essential nature of planning to meet quality expectations is explored thoroughly, along with a solid discussion of the choices of resources. Other topics include human factors and the effects of internal and external demands, as well as the tools, management techniques, methodologies, and costs associated with infusing quality into project management. The book is essential reading to learn more about one of the knowledge areas of the Project Management Body of Knowledge (PMBOK(R)).
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