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Managing Difficult Employees
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Book Synopsis Managing Difficult People by : Marilyn Pincus
Download or read book Managing Difficult People written by Marilyn Pincus and published by Simon and Schuster. This book was released on 2004-10-08 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Managing Difficult People" helps readers identify and deal with personality types such as the bully, the complainer, the know-it-all, the silent type, the social butterfly, the rookie, the manipulator, and more.
Book Synopsis How to Manage Problem Employees by : Glenn Shepard
Download or read book How to Manage Problem Employees written by Glenn Shepard and published by John Wiley & Sons. This book was released on 2010-12-30 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality and the labor pool includes some people who donâ??t want a job - just a paycheck. In response to this trend, Glenn Shepard has written How to Manage Problem Employees. This comprehensive book will tell you how to set new hires up for success, structure compensation packages to maximize their involvement and work ethic, deal with problem areas before they become bad behavior, and motivate slow and often unmotivated employees. You'll learn the different personality types and how to handle specific manifestations of each, including gossiping, back stabbing, direct confrontation, hypochondriacs, breaking the chain of command, and sarcasm, as well as how to terminate employees while staying on solid legal ground.
Book Synopsis Bad Apples by : Brette McWhorter Sember
Download or read book Bad Apples written by Brette McWhorter Sember and published by Simon and Schuster. This book was released on 2009-05-18 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unlike other career books, this book offers managers a team-focused approach to neutralizing a not-so-pleasant—or productive—working atmosphere. Instead of isolating the one problem employee, relevant teams are considered as part of the solution. The result? Solutions stick and there's less likelihood of the bad apple ruining the bunch. Complete with situational advice and case studies taken straight from the trenches, this simple and straightforward guide teaches managers how to: Calm down combatants Motivate wasters Silence gossips De-arm backstabbers Convince passive-aggressives to open up Teach narcissists the importance of the team This book helps managers decide what the right course of action is—whether it means chastising negative behavior, encouraging positive outlooks, separating certain folks, creating teams for success, giving employees warnings, and/or firing the ones who are pretty much rotten through and through. This book is essential reading for any manager looking to ensure a pleasant, productive—and fruitful—work environment.
Book Synopsis Managing the Unmanageable by : Anne Loehr
Download or read book Managing the Unmanageable written by Anne Loehr and published by . This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an increasingly globally diverse workforce, it's vitally important that leaders understand their team inside and out. This takes a new toolbox of skills for the 21st century. "Managing the Unmanageable" will give readers practical tips and proven techniques to show them how to develop new strategies for attracting and retaining the most talented employee before they become unmanageable, learn key words that will allow them to clearly communicate with every generation on their team, and much more.
Book Synopsis The Complete Idiot's Guide to Dealing with Difficult Employees by : Robert Bacal
Download or read book The Complete Idiot's Guide to Dealing with Difficult Employees written by Robert Bacal and published by Penguin. This book was released on 2000 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.
Book Synopsis Handling the Difficult Employee by : Marty Brounstein
Download or read book Handling the Difficult Employee written by Marty Brounstein and published by Crisp Pub Incorporated. This book was released on 1993 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sooner or later every supervisor must deal with a difficult employee. This book helps managers understand why performance problems occur, and how to resolve them. It includes a six-step intervention model, and a thorough discussion of discipline and termination procedures.
Book Synopsis A Survival Guide to Managing Employees from Hell by : Gini Graham Scott
Download or read book A Survival Guide to Managing Employees from Hell written by Gini Graham Scott and published by Amacom Books. This book was released on 2007 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including: * The Impossible "I"s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don't know what they're doing * The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone * The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time * I've Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues From whiners and wastrels to the needy and nefarious, this book gives readers the tools they need to handle any type of difficult employee.
Book Synopsis Dealing with Problem Employees by : Amy DelPo
Download or read book Dealing with Problem Employees written by Amy DelPo and published by NOLO. This book was released on 2005 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers proven techniques for creating a trouble-free workplace and offers immediate fixes for handling your problem employee of the moment." - Small Business Opportunities
Book Synopsis Working With Difficult & Resistant Staff by : John F. Eller
Download or read book Working With Difficult & Resistant Staff written by John F. Eller and published by Solution Tree Press. This book was released on 2011-09-20 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: To move forward in the school improvement process, school leaders must address the behaviors of difficult and resistant staff members while sending the message that a few people cannot halt change. This book will help school leaders understand how to prevent and address negative behaviors to ensure positive school change.
Book Synopsis Working With and Evaluating Difficult School Employees by : John F. Eller
Download or read book Working With and Evaluating Difficult School Employees written by John F. Eller and published by Corwin Press. This book was released on 2010-01-12 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by experienced administrators, this resource shows how to help marginal employees improve their performance and behavior and discusses what steps to take when termination becomes necessary.
Book Synopsis Can We Talk? by : Roberta Chinsky Matuson
Download or read book Can We Talk? written by Roberta Chinsky Matuson and published by Kogan Page Publishers. This book was released on 2021-09-03 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER: Independent Press Award 2022 - Career Are you avoiding an uncomfortable conversation at work? If you're an executive or a team leader, strengthening your organization's ability to have difficult conversations is necessary and worth the discomfort. The key to successful dialogue starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful outcomes, Can We Talk? outlines what each contributor needs to do to achieve the best possible result. Using examples from everyday work situations, this book offers guidance on how to create the right conditions for a meaningful discussion. The author identifies the seven key principles that enable both parties to gain a deeper understanding of what the other person may be thinking and will help establish their point of view more clearly: confidence, clarity, compassion, curiosity, compromise, credibility, courage. Can We Talk? includes examples and advice from those who have been there and thrived, as well as lessons learned from conversation failures and example scripts of productive conversations. Readers will learn how to prepare, start and manage the potentially challenging exchange of words that typically occur at work, and come away with an understanding that for any conversation to take place, both parties must be engaged.
Author :Laura Hills D. a. Publisher :American Association for Physician Leadership ISBN 13 :9780984831111 Total Pages :246 pages Book Rating :4.8/5 (311 download)
Book Synopsis The Problem Employee: How to Manage the Employees No One Wants to Manage by : Laura Hills D. a.
Download or read book The Problem Employee: How to Manage the Employees No One Wants to Manage written by Laura Hills D. a. and published by American Association for Physician Leadership. This book was released on 2021-01-29 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Healthcare executives must keep their problem employees in line (and keep turnover to a minimum) or fire them without incurring legal consequences. Yet, it is difficult to know how to bring problem employees back into line and to minimize and contain the damage they do. Many healthcare executives find the task to be a challenging, time-consuming, and vexing test of their leadership ability and patience. The Problem Employee presents complete, clear, how-to-do-it strategies for managing problem employees and delves into 17 of the most challenging and diabolical problem employees that healthcare leaders are likely to encounter. This is the book healthcare executives will need whether they find themselves supervising a toxic, untrustworthy, pessimistic, burned out, lazy, overworked, cliquish, or childish employee -- or whether they manage a prima donna, a drama queen, a bully, a gossip, or even a slob. What this book will do for you: Provide an at-your-fingertips ready resource that you can use today and tomorrow. Read individual chapters right away to help you manage your current problem employee. But also use this book as a career-long on-the-shelf reference that you can return to again and again as you (or one of your direct reports) encounter new and different types of problem employees. Teach you a tailored approach to managing the most common types of problem employees. There is no one-size-fits-all cookie cutter strategy that will work with every problem employee. This book takes a deep dive into 17 different types of problem employees. You'll learn what's behind each problem employee's unique behavior -- why a gossip gossips, a bully bullies, a prima donna is a prima donna, and a drama queen is a drama queen. Most importantly, you'll learn how to tailor your management strategy according to each problem employee's needs. Boost your confidence. Managing problem employees is a difficult, sometimes confusing, and often lonely task. The Problem Employee will help you to feel more confident because you will know what to do (and not do), when to do it, and how to do it, step-by-step. As well, each chapter includes a bonus feature that will give you examples of policies, helpful tips to share with your employees, or lessons about the variations in problem employees that often crop up. Teach you how to manage a star performer. While we can't classify star performers as problem employees, they do require special care and handling. This book includes a bonus chapter that addresses the special challenges of managing star performers. It also teaches you how to minimize jealousy and resentment from the rest of your healthcare team. If you're a healthcare executive or leader who manages even one employee, The Problem Employee is for you. Table of Contents PART 1: PROBLEM EMPLOYEES: THE BIG PICTURE PART 2: MANAGING YOUR PROBLEM EMPLOYEES Chapter 1: Managing a Toxic Employee Chapter 2: Managing a Bully Chapter 3: Managing Your Team's Weakest Link Chapter 4: Managing a Lazy Employee Chapter 5: Managing a Drama Queen Chapter 6: Managing a Childish Employee Chapter 7: Managing a Gossip Chapter 8: Managing an Employee Who Dislikes You Chapter 9: Managing a Micromanaged Employee Chapter 10: Managing an Overworked Employee Chapter 11: Managing an Employee with Low Morale Chapter 12: Managing a Cliquish Employee Chapter 13: Managing a Distrustful Employee Chapter 14: Managing a Pessimistic, Cynical, or Gloomy Employee Chapter 15: Managing a Slob Chapter 16: Managing a Productive Prima Donna Chapter 17: Managing a Burned-Out Employee Bonus Chapter: Managing a Star Performer
Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Book Synopsis Managing Government Employees by : Stewart Liff
Download or read book Managing Government Employees written by Stewart Liff and published by Amacom Books. This book was released on 2007 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Even the most dedicated, competent government managers can feel overwhelmed when it comes to motivating and managing their employees. And while they strive for excellence in themselves and in their team, many feel that stringent and convoluted regulations mean their hands are tied when it comes to developing their people. but the truth is that with the right strategies and skills, you can inspire superior performance from your employees - both consistently and effectively. Managing Government Employees offers dozens of techniques for meeting the challenges and stressful situations supervisors face on a daily basis. With the same award-winning tactics that he has learned and applied during his years as a manager in various government agencies, Stewart Liff provides the perfect antidote for managers frustrated by government bureaucracy.
Book Synopsis The First-Time Manager by : Loren B. Belker
Download or read book The First-Time Manager written by Loren B. Belker and published by HarperChristian + ORM. This book was released on 2012-01-30 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: What's a rookie manager to do? Faced with new responsibilities, and in need of quick, dependable guidance, novice managers can't afford to learn by trial and error. The First-Time Manager is the answer, dispensing the bottom-line wisdom they need to succeed. A true management classic, the book covers essential topics such as hiring and firing, leadership, motivation, managing time, dealing with superiors, and much more. Written in an inviting and accessible style, the revised sixth edition includes new material on increasing employee engagement, encouraging innovation and initiative, helping team members optimize their talents, improving outcomes, and distinguishing oneself as a leader. Packed with immediately usable insight on everything from building a team environment to conducting performance appraisals, The First-Time Manager remains the ultimate guide for anyone starting his or her career in management.
Book Synopsis Difficult Conversations by : Douglas Stone
Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Book Synopsis Dealing with Difficult People (HBR Emotional Intelligence Series) by : Harvard Business Review
Download or read book Dealing with Difficult People (HBR Emotional Intelligence Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2018-04-17 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
