Managing Conflict Through Communication

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Managing Conflict Through Communication

Author : Dudley D. Cahn
Publisher : Pearson
ISBN 13 : 9781292041193
Total Pages : 282 pages
Book Rating : 4.0/5 (411 download)

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Book Synopsis Managing Conflict Through Communication by : Dudley D. Cahn

Download or read book Managing Conflict Through Communication written by Dudley D. Cahn and published by Pearson. This book was released on 2013 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive and accessible coverage of the study of conflict Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats - print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. To learn more about our programs, pricing options and customization, click the Choices tab. Learning Goals Upon completing this book, readers will be able to: * Exercise positive conflict management and resolution skills * Understand why communication is essential to interpersonal relationships * Question the thoughts, feelings, and behaviors about conflict they have experienced in the past

Managing Conflict Through Communication

Author : Dudley D. Cahn
Publisher : Pearson College Division
ISBN 13 : 9780205862139
Total Pages : 324 pages
Book Rating : 4.8/5 (621 download)

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Book Synopsis Managing Conflict Through Communication by : Dudley D. Cahn

Download or read book Managing Conflict Through Communication written by Dudley D. Cahn and published by Pearson College Division. This book was released on 2013 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ruth Anna Abigail appears as the first named author on the previous edition.

Communication and Conflict Management in Churches and Christian Organizations

Author : Kenneth O. Gangel
Publisher : Wipf and Stock Publishers
ISBN 13 : 1579109020
Total Pages : 289 pages
Book Rating : 4.5/5 (791 download)

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Book Synopsis Communication and Conflict Management in Churches and Christian Organizations by : Kenneth O. Gangel

Download or read book Communication and Conflict Management in Churches and Christian Organizations written by Kenneth O. Gangel and published by Wipf and Stock Publishers. This book was released on 2002-03-05 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Churches thrive on communication; they are stifled by conflict. Renowned Christian educator Kenneth O. Gangel joins his colleague Samuel L. Canine to bring good news to the church - communication skills can be learned and conflict can be managed. The church need no longer hide conflict nor excuse itself for poor communication, but can instead acknowledge where it has problems and seek transformation. The authors offer scriptural strategies for overcoming conflict and for building trust in relationships - even relationships among deacons or between deacons and pastors. Drawing from recent studies in the social sciences, Gangel and Canine show the church how to manage strife and foster dialogue so that the church can flourish. Chapter titles include Learning To Listen, Power in Conflict Management, Negotiation and Bargaining in Conflict Management, Organizational Causes of Conflict, Coalitions in Conflict Management, Managing Conflict Destructively or Constructively, Stress: Cause And Cure, and The Workaholic Syndrome. This book is a valuable resource for training church leaders. It is also an important resource for those who are already pastors, for whom the issues are daily realities and not just academic theory. Through its use in churches and seminaries, the book is designed to lead God's church through its conflicts to renewed vigor in ministry and growth.

Conflict and Communication

Author : Fred E. Jandt
Publisher : SAGE Publications
ISBN 13 : 1506308295
Total Pages : 234 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Conflict and Communication by : Fred E. Jandt

Download or read book Conflict and Communication written by Fred E. Jandt and published by SAGE Publications. This book was released on 2016-03-22 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.

Communication and Conflict Resolution Skills

Author : Neil H Katz
Publisher :
ISBN 13 : 9781524925598
Total Pages : 174 pages
Book Rating : 4.9/5 (255 download)

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Book Synopsis Communication and Conflict Resolution Skills by : Neil H Katz

Download or read book Communication and Conflict Resolution Skills written by Neil H Katz and published by . This book was released on 2021-07-13 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author : Mary Scannell
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Managing Interpersonal Conflict

Author : Nancy A. Burrell
Publisher : Routledge
ISBN 13 : 1136514090
Total Pages : 391 pages
Book Rating : 4.1/5 (365 download)

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Book Synopsis Managing Interpersonal Conflict by : Nancy A. Burrell

Download or read book Managing Interpersonal Conflict written by Nancy A. Burrell and published by Routledge. This book was released on 2014-02-05 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to homophobia reduction. The contributors provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy, and practical applications of information. The meta-analysis approach produces a unique informational resource, offering answers to key research questions addressing conflict. This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict.

Gestión de conflictos

Author : Deborah Borisoff
Publisher : Ediciones Díaz de Santos
ISBN 13 : 9788487189876
Total Pages : 258 pages
Book Rating : 4.1/5 (898 download)

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Book Synopsis Gestión de conflictos by : Deborah Borisoff

Download or read book Gestión de conflictos written by Deborah Borisoff and published by Ediciones Díaz de Santos. This book was released on 1989 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Managing Interpersonal Conflict

Author : William A. Donohue
Publisher : SAGE
ISBN 13 : 9780803933125
Total Pages : 188 pages
Book Rating : 4.9/5 (331 download)

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Book Synopsis Managing Interpersonal Conflict by : William A. Donohue

Download or read book Managing Interpersonal Conflict written by William A. Donohue and published by SAGE. This book was released on 1992-07 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

Managing Conflict

Author : David Liddle
Publisher : Kogan Page Publishers
ISBN 13 : 0749480890
Total Pages : 321 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Managing Conflict by : David Liddle

Download or read book Managing Conflict written by David Liddle and published by Kogan Page Publishers. This book was released on 2017-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.

A Guide to Effective Communication for Conflict Resolution

Author : Alan Sharland
Publisher : Independently Published
ISBN 13 : 9781790335220
Total Pages : 170 pages
Book Rating : 4.3/5 (352 download)

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Book Synopsis A Guide to Effective Communication for Conflict Resolution by : Alan Sharland

Download or read book A Guide to Effective Communication for Conflict Resolution written by Alan Sharland and published by Independently Published. This book was released on 2018-11-27 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Guide to Effective Communication for Conflict Resolution enables the reader, first of all, to just notice their present approach to communication. It introduces 9 Principles of Effective Communication, explains them through examples and then encourages the reader to practise the Principles in their own communication. In essence the Principles are simple, but they are personally challenging because they cause us to reassess what may be common practices in our everyday communication. It is important to notice these common practices in ourselves and others first of all, to see how prevalent and unconscious they are. Once we have become more conscious or 'mindful' about our communication we can apply the Principles to our day-to-day interactions and see the difference in others' responses to us, as well as in our own contributions to communication. We then see how practising the Principles can lead to a greater sense of connection and more creative responses to the inevitable conflicts we experience with others.Alan Sharland has been a Mediator since 1994, starting as a volunteer Mediator for Camden Mediation Service in London, UK. Prior to this he was a Teacher of Mathematics in a Secondary School in Camden. His involvement in mediation arose from trying to understand more about conflict as a result of a pupil from the school he worked in being murdered by a group of youths. Many of his pupils had been involved in violence either as victims or perpetrators and sometimes both. Working with people involved in destructive conflicts in his role as a Mediator enabled Alan to recognise common behaviours and approaches that typify ineffective responses to conflict. Mediation seeks to enable more effective responses to be created by those involved in a dispute, complaint or other difficulty. Observing how participants in the mediation process moved on to create more effective ways forward for themselves gave the material for the content in this book and evolved into the Principles that inform how Alan practises as a Mediator and Conflict Coach and how he trains others to be Mediators and Conflict Coaches.

Managing Conflict in a Negotiated World

Author : Peter M. Kellett
Publisher : SAGE Publications
ISBN 13 : 1452264406
Total Pages : 216 pages
Book Rating : 4.4/5 (522 download)

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Book Synopsis Managing Conflict in a Negotiated World by : Peter M. Kellett

Download or read book Managing Conflict in a Negotiated World written by Peter M. Kellett and published by SAGE Publications. This book was released on 2001-03-30 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kellett and Dalton present a core text in Conflict Management derived from extensive class testing of their material. Their book helps readers understand the elements of conflict and act on that understanding by managing conflict better in each area of their lives - work, family, and community.

Conflict and Crisis Communication

Author : Carol A. Ireland
Publisher : Routledge
ISBN 13 : 1136822089
Total Pages : 237 pages
Book Rating : 4.1/5 (368 download)

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Book Synopsis Conflict and Crisis Communication by : Carol A. Ireland

Download or read book Conflict and Crisis Communication written by Carol A. Ireland and published by Routledge. This book was released on 2012-08-06 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict and crisis communication is the management of a critical incident which has the potential for resolution through successful negotiations. This can include negotiating with individuals in crisis, such as those threatening self-harm or taking individuals hostage as part of emotional expression, and also critical incidents such as kidnapping and terrorist activities. By focusing on the empirical and strong theoretical underpinnings of critical incident management, and including clear demonstrations of the practical application of conflict and crisis communication by experts in the field, this book proves to be a practical, comprehensive and up-to-date resource. Discussion of relevant past incidents – such as the 1993 WACO siege in the United States – is used to enhance learning, whilst an examination of the application of critical incident management to individuals with mental disorder offers groundbreaking insight from clinicians working in this area. Conflict and Crisis Communication is an excellent source of reference for national and international law enforcement agencies, professionals working in forensic settings, and also postgraduate students with an interest in forensic psychology and forensic mental health.

Conflict and Communication

Author : Daniel Shapiro
Publisher : IDEA
ISBN 13 : 9780972054195
Total Pages : 312 pages
Book Rating : 4.0/5 (541 download)

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Book Synopsis Conflict and Communication by : Daniel Shapiro

Download or read book Conflict and Communication written by Daniel Shapiro and published by IDEA. This book was released on 2004 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation "Conflict and Communication offers educators a practical curriculum on conflict management that helps students understand the nature of conflict and learn the skills that will enable them to deal with conflicts in their lives. The book is divided into two parts: Conflict Management and Student Mediation." "Conflict Management contains 60 hands-on activities that help students understand how personal values are formed, how misperceptions and misunderstandings arise and affect relationships, and how they can communicate effectively. The activities explain the roots and consequences of conflict, offer specific strategies for dealing with conflict, and help students discover basic human rights and their connection to conflict."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

The SAGE Handbook of Conflict Communication

Author : John G. Oetzel
Publisher : SAGE Publications
ISBN 13 : 1483315428
Total Pages : 912 pages
Book Rating : 4.4/5 (833 download)

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Book Synopsis The SAGE Handbook of Conflict Communication by : John G. Oetzel

Download or read book The SAGE Handbook of Conflict Communication written by John G. Oetzel and published by SAGE Publications. This book was released on 2013-02-14 with total page 912 pages. Available in PDF, EPUB and Kindle. Book excerpt: This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.

Communication Skills

Author : Sam Eicher
Publisher :
ISBN 13 : 9781647399528
Total Pages : pages
Book Rating : 4.3/5 (995 download)

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Book Synopsis Communication Skills by : Sam Eicher

Download or read book Communication Skills written by Sam Eicher and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Conflict Management for Managers

Author : Susan S. Raines
Publisher : John Wiley & Sons
ISBN 13 : 1118415485
Total Pages : 357 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Conflict Management for Managers by : Susan S. Raines

Download or read book Conflict Management for Managers written by Susan S. Raines and published by John Wiley & Sons. This book was released on 2012-12-14 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University