Managing Conflict In The Workplace

Download Managing Conflict In The Workplace full books in PDF, epub, and Kindle. Read online Managing Conflict In The Workplace ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!

Managing Conflict

Author : David Liddle
Publisher : Kogan Page Publishers
ISBN 13 : 0749480890
Total Pages : 321 pages
Book Rating : 4.7/5 (494 download)

DOWNLOAD NOW!

Book Synopsis Managing Conflict by : David Liddle

Download or read book Managing Conflict written by David Liddle and published by Kogan Page Publishers. This book was released on 2017-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.

Conflict Management in the Workplace

Author : Shay McConnon
Publisher : How to Books
ISBN 13 : 9781845282479
Total Pages : 0 pages
Book Rating : 4.2/5 (824 download)

DOWNLOAD NOW!

Book Synopsis Conflict Management in the Workplace by : Shay McConnon

Download or read book Conflict Management in the Workplace written by Shay McConnon and published by How to Books. This book was released on 2008-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers an understanding of the nature of conflict and structures, which enable the reader to negotiate a solution.

The Complete Guide to Conflict Resolution in the Workplace

Author : Marick Francis Masters
Publisher : Amacom Books
ISBN 13 : 9780814406298
Total Pages : 360 pages
Book Rating : 4.4/5 (62 download)

DOWNLOAD NOW!

Book Synopsis The Complete Guide to Conflict Resolution in the Workplace by : Marick Francis Masters

Download or read book The Complete Guide to Conflict Resolution in the Workplace written by Marick Francis Masters and published by Amacom Books. This book was released on 2002 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: People thrive on conflict in most areas of their lives - football games, political debates, legal disputes - yet steer clear from workplace conflicts. But conflict is actually a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict per se, but managing conflict. This authoritative manual explains step by step how to design a complete conflict resolution system and develop the skills to implement it. Packed with exercises, case studies, and checklists, the book also supplies: * an overview of workplace conflict * diagnostic tools for measuring it * techniques for resolving conflict, such as negotiation, labor/management partnerships, third-party dispute resolution, mediation, arbitration, more." "

irs Managing Conflict in the Workplace

Author : Heather Falconer
Publisher : Routledge
ISBN 13 : 1136391630
Total Pages : 176 pages
Book Rating : 4.1/5 (363 download)

DOWNLOAD NOW!

Book Synopsis irs Managing Conflict in the Workplace by : Heather Falconer

Download or read book irs Managing Conflict in the Workplace written by Heather Falconer and published by Routledge. This book was released on 2009-11-03 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict, bullying and harassment can destroy the foundations of the most enterprising organisations. Bullying is now a key complaint received by HR departments. Destructive conflict creates stress, which can lead to poor morale and performance, increased staff turnover and an overall decline in organisational effectiveness. The good news is destructive conflict can be reduced – but this is a sensitive issue, requiring managers to call on tried and tested techniques. Published for HR and line managers, IRS Managing Conflict in the Workplace will help employers to recognise and resolve destructive conflict issues more effectively, enabling them to become more positive, productive and efficient. It gives invaluable advice on conflict prevention, mediation and negotiation; it explains how to manage conflict in a wide variety of situations; and includes guidance on the new statutory requirements for disciplinary and grievance procedures. The handbook will enable HR professionals to: • recognise the sectors, departments and types of individuals most prone to conflict • measure the costs of conflict • understand and comply with the law on the employer’s duty of care • spot potential problems, recognise bullying behaviours, understand the difference between constructive conflict and bullying and harassment, conduct a risk assessment and take preventative action • establish, communicate and monitor effective policies and procedures • train staff and managers in how to manage conflict effectively • reach agreement through negotiation • use conciliation and mediation to resolve difficult situations Also included is best practice advice, sample conflict management policies, case studies, checklists and legal compliance.

Managing Conflict in the Workplace

Author : Institute of Leadership & Management
Publisher : Routledge
ISBN 13 : 1136385614
Total Pages : 82 pages
Book Rating : 4.1/5 (363 download)

DOWNLOAD NOW!

Book Synopsis Managing Conflict in the Workplace by : Institute of Leadership & Management

Download or read book Managing Conflict in the Workplace written by Institute of Leadership & Management and published by Routledge. This book was released on 2012-05-23 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

Conflict Management for Managers

Author : Susan S. Raines
Publisher : John Wiley & Sons
ISBN 13 : 1118415485
Total Pages : 357 pages
Book Rating : 4.1/5 (184 download)

DOWNLOAD NOW!

Book Synopsis Conflict Management for Managers by : Susan S. Raines

Download or read book Conflict Management for Managers written by Susan S. Raines and published by John Wiley & Sons. This book was released on 2012-12-14 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University

Managing Conflict in the Workplace 4th Edition

Author : Margaret McConnon
Publisher : How To Books
ISBN 13 : 1848034180
Total Pages : 160 pages
Book Rating : 4.8/5 (48 download)

DOWNLOAD NOW!

Book Synopsis Managing Conflict in the Workplace 4th Edition by : Margaret McConnon

Download or read book Managing Conflict in the Workplace 4th Edition written by Margaret McConnon and published by How To Books. This book was released on 2011-06-01 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: his book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect. It offers a simple structure which will allow all parties to reach the magic of win-win.

HBR Guide to Dealing with Conflict (HBR Guide Series)

Author : Amy Gallo
Publisher : Harvard Business Review Press
ISBN 13 : 1633692167
Total Pages : 224 pages
Book Rating : 4.6/5 (336 download)

DOWNLOAD NOW!

Book Synopsis HBR Guide to Dealing with Conflict (HBR Guide Series) by : Amy Gallo

Download or read book HBR Guide to Dealing with Conflict (HBR Guide Series) written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Emerging Systems for Managing Workplace Conflict

Author : David B. Lipsky
Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 442 pages
Book Rating : 4.3/5 (91 download)

DOWNLOAD NOW!

Book Synopsis Emerging Systems for Managing Workplace Conflict by : David B. Lipsky

Download or read book Emerging Systems for Managing Workplace Conflict written by David B. Lipsky and published by Jossey-Bass. This book was released on 2003-04-25 with total page 442 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emerging Systems of Managing Workplace Conflict presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into standard corporate procedures. This vital resource investigates the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships; race, age, and gender discrimination complaints; sexual harassment; occupational safety and health; reasonable accommodation of the disabled; and wrongful termination as well as other problems stemming from governmental regulations and court actions. Drawing on the authors' vast research and frontline experience with a wide variety of corporations and organizations, this important book examines successful responses to universal workplace problems and conflicts. In addition, the book is filled with illuminating case examples and stories from organizations, such as Brown and Root, Kaufman and Broad, Warner Brothers, Universal-Studios, Kaiser Permanente, the United States Postal Service, Johnson & Johnson, Shell, Prudential, and others, that have instituted systems of dispute resolution in response to ongoing destructive conflict, expensive litigation, and crippling settlements. This book offers an enormously useful approach for the application of the most up-to-date systems of organizational conflict resolution and shows how this approach can work in specific situations to save time and money.

High Conflict

Author : Amanda Ripley
Publisher : Simon and Schuster
ISBN 13 : 1982128577
Total Pages : 368 pages
Book Rating : 4.9/5 (821 download)

DOWNLOAD NOW!

Book Synopsis High Conflict by : Amanda Ripley

Download or read book High Conflict written by Amanda Ripley and published by Simon and Schuster. This book was released on 2022-04-05 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--

Conflict Management

Author : Stephan Proksch
Publisher : Springer
ISBN 13 : 3319318853
Total Pages : 134 pages
Book Rating : 4.3/5 (193 download)

DOWNLOAD NOW!

Book Synopsis Conflict Management by : Stephan Proksch

Download or read book Conflict Management written by Stephan Proksch and published by Springer. This book was released on 2016-07-14 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.

Conflict Management for Libraries

Author : Jack G. Montgomery
Publisher : American Library Association
ISBN 13 : 9780838908907
Total Pages : 226 pages
Book Rating : 4.9/5 (89 download)

DOWNLOAD NOW!

Book Synopsis Conflict Management for Libraries by : Jack G. Montgomery

Download or read book Conflict Management for Libraries written by Jack G. Montgomery and published by American Library Association. This book was released on 2005 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: After a research survey, the expert authors examined the comon causes of workplace conflict in libraries. The authors have developed 17 scenarios of conflict, along with realistic ways to manage them.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author : Mary Scannell
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)

DOWNLOAD NOW!

Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Resolving Conflicts at Work

Author : Kenneth Cloke
Publisher : John Wiley & Sons
ISBN 13 : 1118046889
Total Pages : 378 pages
Book Rating : 4.1/5 (18 download)

DOWNLOAD NOW!

Book Synopsis Resolving Conflicts at Work by : Kenneth Cloke

Download or read book Resolving Conflicts at Work written by Kenneth Cloke and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them.

Harvard Business Review on Negotiation and Conflict Resolution

Author :
Publisher : Harvard Business Review Press
ISBN 13 :
Total Pages : 246 pages
Book Rating : 4.F/5 ( download)

DOWNLOAD NOW!

Book Synopsis Harvard Business Review on Negotiation and Conflict Resolution by :

Download or read book Harvard Business Review on Negotiation and Conflict Resolution written by and published by Harvard Business Review Press. This book was released on 2000 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leading Minds and Landmark Ideas In An Easily Accessible Format From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, The Harvard Business Review Paperback Series delivers the fundamental information today's professionals need to stay competitive in a fast-moving world. Managers at every level, and in every industry, must balance various working styles, build efficient management teams, and develop sharp negotiation skills to remain competitive. Harvard Business Review on Negotiation and Conflict Resolution offers a selection of the best thinking on negotiation practice and managing conflict in organizational settings. A Harvard Business Review Paperback.

Conflict and Gender

Author : Anita Taylor
Publisher :
ISBN 13 :
Total Pages : 348 pages
Book Rating : 4.3/5 (97 download)

DOWNLOAD NOW!

Book Synopsis Conflict and Gender by : Anita Taylor

Download or read book Conflict and Gender written by Anita Taylor and published by . This book was released on 1994 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume examines ways in which conflict resolution and feminist theories might be integrated to enhance our understanding and management of conflicts, particularly those between men and women. Women and child victimisation, everyday conflicts and historical perspectives are explored.

Listening to Conflict

Author : Erik J. Van Slyke
Publisher : Amacom Books
ISBN 13 : 9780814416266
Total Pages : 216 pages
Book Rating : 4.4/5 (162 download)

DOWNLOAD NOW!

Book Synopsis Listening to Conflict by : Erik J. Van Slyke

Download or read book Listening to Conflict written by Erik J. Van Slyke and published by Amacom Books. This book was released on 1999-04 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fresh new approach to resolving conflicts - your own and others'. Arguing, persuading, cajoling, sulking, bullying, stamping feet - in the midst of conflict, these tactics fall on deaf ears. Literally. There's just nobody listening. And yet listening - on the part of both parties involved in the conflict - is the key to finding constructive resolutions. This unique book helps managers, team leaders, human resources professionals, and others successfully resolve conflicts by practicingand perfecting the art of listening. Filled with original models and tools, it explains how to: * Develop self-awareness, or listening to ourselves, to set the stage for better relationships * Change the action/reaction cycle that leads to an impasse during a dispute * Use empathetic listening techniques to convey understanding and encourage open communication * Understand how listening fits into the collaborative resolution process * Create a culture of constructive conflict, and more.