Listening To Conflict

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Listening to Conflict

Author : Erik J. Van Slyke
Publisher : Amacom Books
ISBN 13 : 9780814416266
Total Pages : 216 pages
Book Rating : 4.4/5 (162 download)

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Book Synopsis Listening to Conflict by : Erik J. Van Slyke

Download or read book Listening to Conflict written by Erik J. Van Slyke and published by Amacom Books. This book was released on 1999-04 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fresh new approach to resolving conflicts - your own and others'. Arguing, persuading, cajoling, sulking, bullying, stamping feet - in the midst of conflict, these tactics fall on deaf ears. Literally. There's just nobody listening. And yet listening - on the part of both parties involved in the conflict - is the key to finding constructive resolutions. This unique book helps managers, team leaders, human resources professionals, and others successfully resolve conflicts by practicingand perfecting the art of listening. Filled with original models and tools, it explains how to: * Develop self-awareness, or listening to ourselves, to set the stage for better relationships * Change the action/reaction cycle that leads to an impasse during a dispute * Use empathetic listening techniques to convey understanding and encourage open communication * Understand how listening fits into the collaborative resolution process * Create a culture of constructive conflict, and more.

How to Resolve Conflicts Through Listening

Author : Pramila Ahuja
Publisher : Sterling Publishers Pvt. Ltd
ISBN 13 : 9788120720213
Total Pages : 188 pages
Book Rating : 4.7/5 (22 download)

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Book Synopsis How to Resolve Conflicts Through Listening by : Pramila Ahuja

Download or read book How to Resolve Conflicts Through Listening written by Pramila Ahuja and published by Sterling Publishers Pvt. Ltd. This book was released on 1997-08-01 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author : Mary Scannell
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Communication and Conflict Resolution Skills

Author : Neil H Katz
Publisher :
ISBN 13 : 9781524925598
Total Pages : 174 pages
Book Rating : 4.9/5 (255 download)

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Book Synopsis Communication and Conflict Resolution Skills by : Neil H Katz

Download or read book Communication and Conflict Resolution Skills written by Neil H Katz and published by . This book was released on 2021-07-13 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt:

High Conflict

Author : Amanda Ripley
Publisher : Simon and Schuster
ISBN 13 : 1982128577
Total Pages : 368 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis High Conflict by : Amanda Ripley

Download or read book High Conflict written by Amanda Ripley and published by Simon and Schuster. This book was released on 2022-04-05 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--

The Anatomy of Peace

Author :
Publisher : ReadHowYouWant.com
ISBN 13 : 1427087601
Total Pages : 422 pages
Book Rating : 4.4/5 (27 download)

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Book Synopsis The Anatomy of Peace by :

Download or read book The Anatomy of Peace written by and published by ReadHowYouWant.com. This book was released on 2008 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Conflict Management in the Workplace

Author : Shay McConnon
Publisher : How to Books
ISBN 13 : 9781845282479
Total Pages : 0 pages
Book Rating : 4.2/5 (824 download)

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Book Synopsis Conflict Management in the Workplace by : Shay McConnon

Download or read book Conflict Management in the Workplace written by Shay McConnon and published by How to Books. This book was released on 2008-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers an understanding of the nature of conflict and structures, which enable the reader to negotiate a solution.

Sway

Author : Ori Brafman
Publisher : Currency
ISBN 13 : 0385530609
Total Pages : 226 pages
Book Rating : 4.3/5 (855 download)

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Book Synopsis Sway by : Ori Brafman

Download or read book Sway written by Ori Brafman and published by Currency. This book was released on 2009-06-02 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fascinating journey into the hidden psychological influences that derail our decision-making, Sway will change the way you think about the way you think. Why is it so difficult to sell a plummeting stock or end a doomed relationship? Why do we listen to advice just because it came from someone “important”? Why are we more likely to fall in love when there’s danger involved? In Sway, renowned organizational thinker Ori Brafman and his brother, psychologist Rom Brafman, answer all these questions and more. Drawing on cutting-edge research from the fields of social psychology, behavioral economics, and organizational behavior, Sway reveals dynamic forces that influence every aspect of our personal and business lives, including loss aversion (our tendency to go to great lengths to avoid perceived losses), the diagnosis bias (our inability to reevaluate our initial diagnosis of a person or situation), and the “chameleon effect” (our tendency to take on characteristics that have been arbitrarily assigned to us). Sway introduces us to the Harvard Business School professor who got his students to pay $204 for a $20 bill, the head of airline safety whose disregard for his years of training led to the transformation of an entire industry, and the football coach who turned conventional strategy on its head to lead his team to victory. We also learn the curse of the NBA draft, discover why interviews are a terrible way to gauge future job performance, and go inside a session with the Supreme Court to see how the world’s most powerful justices avoid the dangers of group dynamics. Every once in a while, a book comes along that not only challenges our views of the world but changes the way we think. In Sway, Ori and Rom Brafman not only uncover rational explanations for a wide variety of irrational behaviors but also point readers toward ways to avoid succumbing to their pull.

Coaching Agile Teams

Author : Lyssa Adkins
Publisher : Addison-Wesley Professional
ISBN 13 : 0321660358
Total Pages : 521 pages
Book Rating : 4.3/5 (216 download)

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Book Synopsis Coaching Agile Teams by : Lyssa Adkins

Download or read book Coaching Agile Teams written by Lyssa Adkins and published by Addison-Wesley Professional. This book was released on 2010-05-18 with total page 521 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Provocative and Practical Guide to Coaching Agile Teams As an agile coach, you can help project teams become outstanding at agile, creating products that make them proud and helping organizations reap the powerful benefits of teams that deliver both innovation and excellence. More and more frequently, ScrumMasters and project managers are being asked to coach agile teams. But it’s a challenging role. It requires new skills—as well as a subtle understanding of when to step in and when to step back. Migrating from “command and control” to agile coaching requires a whole new mind-set. In Coaching Agile Teams, Lyssa Adkins gives agile coaches the insights they need to adopt this new mind-set and to guide teams to extraordinary performance in a re-energized work environment. You’ll gain a deep view into the role of the agile coach, discover what works and what doesn’t, and learn how to adapt powerful skills from many allied disciplines, including the fields of professional coaching and mentoring. Coverage includes Understanding what it takes to be a great agile coach Mastering all of the agile coach’s roles: teacher, mentor, problem solver, conflict navigator, and performance coach Creating an environment where self-organized, high-performance teams can emerge Coaching teams past cooperation and into full collaboration Evolving your leadership style as your team grows and changes Staying actively engaged without dominating your team and stunting its growth Recognizing failure, recovery, and success modes in your coaching Getting the most out of your own personal agile coaching journey Whether you’re an agile coach, leader, trainer, mentor, facilitator, ScrumMaster, project manager, product owner, or team member, this book will help you become skilled at helping others become truly great. What could possibly be more rewarding?

Difficult Conversations

Author : Douglas Stone
Publisher : Penguin
ISBN 13 : 0593511697
Total Pages : 401 pages
Book Rating : 4.5/5 (935 download)

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Book Synopsis Difficult Conversations by : Douglas Stone

Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Taming One-on-One Conflict

Author : William E. Steckman
Publisher : Infinity Publishing
ISBN 13 : 074142519X
Total Pages : 216 pages
Book Rating : 4.7/5 (414 download)

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Book Synopsis Taming One-on-One Conflict by : William E. Steckman

Download or read book Taming One-on-One Conflict written by William E. Steckman and published by Infinity Publishing. This book was released on 2005-04 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Conflict and Communication

Author : Fred E. Jandt
Publisher : SAGE Publications
ISBN 13 : 1506308295
Total Pages : 234 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Conflict and Communication by : Fred E. Jandt

Download or read book Conflict and Communication written by Fred E. Jandt and published by SAGE Publications. This book was released on 2016-03-22 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.

Conflict and Gender

Author : Anita Taylor
Publisher :
ISBN 13 :
Total Pages : 348 pages
Book Rating : 4.3/5 (97 download)

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Book Synopsis Conflict and Gender by : Anita Taylor

Download or read book Conflict and Gender written by Anita Taylor and published by . This book was released on 1994 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume examines ways in which conflict resolution and feminist theories might be integrated to enhance our understanding and management of conflicts, particularly those between men and women. Women and child victimisation, everyday conflicts and historical perspectives are explored.

You Just Don't Understand

Author : Deborah Tannen
Publisher : Harper Collins
ISBN 13 : 0062210092
Total Pages : 354 pages
Book Rating : 4.0/5 (622 download)

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Book Synopsis You Just Don't Understand by : Deborah Tannen

Download or read book You Just Don't Understand written by Deborah Tannen and published by Harper Collins. This book was released on 2013-04-23 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the author of New York Times bestseller You're Wearing That? this bestselling classic work draws upon groundbreaking research by an acclaimed sociolinguist to show that women and men live in different worlds, made of different words. Women and men live in different worlds...made of different words. Spending nearly four years on the New York Times bestseller list, including eight months at number one, You Just Don't Understand is a true cultural and intellectual phenomenon. This is the book that brought gender differences in ways of speaking to the forefront of public awareness. With a rare combination of scientific insight and delightful, humorous writing, Tannen shows why women and men can walk away from the same conversation with completely different impressions of what was said. Studded with lively and entertaining examples of real conversations, this book gives you the tools to understand what went wrong -- and to find a common language in which to strengthen relationships at work and at home. A classic in the field of interpersonal relations, this book will change forever the way you approach conversations.

How to Resolve Conflict

Author : James E. Gilman
Publisher : Rowman & Littlefield
ISBN 13 : 1442267984
Total Pages : 160 pages
Book Rating : 4.4/5 (422 download)

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Book Synopsis How to Resolve Conflict by : James E. Gilman

Download or read book How to Resolve Conflict written by James E. Gilman and published by Rowman & Littlefield. This book was released on 2017-01-03 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to the practice of mediation as a means of resolving conflict, this short how-to manual includes all the resources needed to teach and train mediators in the skills of conflict resolution. It explains the conceptual framework of conflict and peacemaking, the stages and steps of the mediation process, and the resources necessary to conduct mediation sessions, including practice through role-playing. The book is divided into three parts: Theory, Process, and Practice. Part I provides a conceptual framework for understanding conflict and mediation. It discusses the sources of conflict, the dynamics of power imbalances, how mediation counteracts them, and familiar styles for managing conflicts. Part II describes the stages of the mediation process. It begins with orientation and preparation for the mediation session before outlining each of the five stages of the mediation process along with a range of communication skills crucial to the success of each stage. Part III focuses on several familiar areas of human experience in which the practice of mediation is common, such as family and domestic mediation, business and organizational mediation, international mediation, and education. These chapters include customary forms and techniques used in resolving conflicts. The final chapter includes materials to manage and conduct mediation role-playing exercises.

Deep Listening

Author : Oscar Trimboli
Publisher :
ISBN 13 : 9780995377745
Total Pages : 156 pages
Book Rating : 4.3/5 (777 download)

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Book Synopsis Deep Listening by : Oscar Trimboli

Download or read book Deep Listening written by Oscar Trimboli and published by . This book was released on 2017-06-10 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over 55% of your day is spent listening; yet only 2% of us have been trained in how to listen. What is poor listening costing you? Do you rush from meeting to meeting, your head buried in the last conversation you had, without time to think of the next? Or feel frustrated with unproductive discussions where the loudest in the room adds limited insight and drowns out everyone else? We usually think of these situations as communication problems; that we have not spoken our needs correctly or clearly. Yet, conflict, chaos and confusion are the costs of not listening. Many communication and listening books say the most important person in a conversation is the speaker - not true! This pocket-sized guide will help you to reconnect with your innate gift of deep listening, to create the right space to listen to yourself before you listen to others. You'll learn to listen beyond the words that are spoken, to add context and meaning and listen in to what's not being said. Deep Listening will help you move from confusion and conflict to thoughtful, insightful and powerful discussions that will transform not just your work, but your whole life.

Fight Your Way to a Better Marriage

Author : Greg Smalley
Publisher : Simon and Schuster
ISBN 13 : 1451669194
Total Pages : 256 pages
Book Rating : 4.4/5 (516 download)

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Book Synopsis Fight Your Way to a Better Marriage by : Greg Smalley

Download or read book Fight Your Way to a Better Marriage written by Greg Smalley and published by Simon and Schuster. This book was released on 2013-07-02 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this counter intuitive book, author Dr. Greg Smalley maintains that fighting is actually good for a marriage. Couples will learn how to fight their way to a better marriage, using the skills, concepts, and exercises shared in this remarkable book.