Lean Six Sigma For Hospitals Improving Patient Safety Patient Flow And The Bottom Line Second Edition

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Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, Second Edition

Author : Jay Arthur
Publisher : McGraw Hill Professional
ISBN 13 : 1259641090
Total Pages : 377 pages
Book Rating : 4.2/5 (596 download)

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Book Synopsis Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, Second Edition by : Jay Arthur

Download or read book Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, Second Edition written by Jay Arthur and published by McGraw Hill Professional. This book was released on 2016-09-05 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Simple Steps to Improve Patient Safety, Patient Flow and the Bottom Line A Doody's Core Title for 2020! This thoroughly revised resource shows, step-by-step, how to simplify, streamline, analyze, and optimize healthcare performance using tested Lean Six Sigma and change management techniques. Lean Six Sigma for Hospitals, Second Edition, follows the patient from the front door of the hospital or emergency room all the way through discharge. The book fully explains how to improve operations and quality of care while dramatically reducing costs—often in just five days. Real-world case studies from major healthcare institutions illustrate successful implementations of Lean Six Sigma. Coverage includes: • Lean Six Sigma for hospitals, emergency departments, operating rooms, medical imaging facilities, nursing units, pharmacies, and ICUs • Patient flow and quality • Clinical staff • Order and claims accuracy • Billing and collection • Defect and medical error reduction • Excel power tools for Lean Six Sigma • Data mining and analysis • Process flow charts and control charts • Laser-focused process innovation • Statistical tools for Lean Six Sigma • Planning and implementation

Lean Hospitals

Author : Mark Graban
Publisher : CRC Press
ISBN 13 : 131535201X
Total Pages : 324 pages
Book Rating : 4.3/5 (153 download)

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Book Synopsis Lean Hospitals by : Mark Graban

Download or read book Lean Hospitals written by Mark Graban and published by CRC Press. This book was released on 2018-10-08 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line. This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization. The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book. Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive’s Guide to Healthcare Kaizen.

Lean Hospitals

Author : Mark Graban
Publisher : CRC Press
ISBN 13 : 1439870446
Total Pages : 260 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Lean Hospitals by : Mark Graban

Download or read book Lean Hospitals written by Mark Graban and published by CRC Press. This book was released on 2016-04-19 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Healthcare leaders around the world are facing tough challenges, including the need to deliver better value for patients and payers, which means improving quality while reducing cost. It might seem impossible to do both, but organizations around the world are proving it's possible, through Lean. Health systems are able to enhance all dimensions of patient care, including both safety and service, while creating more engaging and less frustrating workplaces for healthcare professionals and staff... all leading to improved long-term financial performance. Building on the success of the first two editions of this Shingo Prize-Winning book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Third Edition explains how to use the Lean philosophy and management system to improve safety, quality, access, and morale while reducing costs. Lean healthcare expert Mark Graban examines the challenges facing today’s health systems, including rising costs, falling reimbursement rates or budget constraints, employee retention, and harm to patients. The new edition of this international bestseller (translated into eight languages) begins with an overview of Lean methods and mindsets. It explains how engaging staff and leaders in Lean practices such as value stream mapping and process observation can help reduce wasted motion for caregivers, prevent delays for patients, and improve the long-term health of your organization. In addition to a new introduction from John Toussaint, this updated edition includes: New and updated material on identifying waste, A3 problem solving, employee idea management, kanban for materials management, and strategy deployment New case studies and examples—including a new 5S case study (Franciscan St. Francis Health) and other case examples highlighting the challenges and successes of an academic medical center and a small urgent access hospital, featuring quotes and stories from executives New examples and updated data throughout, including revised chapters on patient safety and patient flow challenges and the improvements driven by Lean Detailing the mindsets and methods needed for a successful transition to a Lean culture, the book provides the understanding of Lean practices—including value stream mapping, standardized work, error proofing, root cause problem solving, and daily improvement processes—needed to reduce common hospital errors and improve performance in other dimensions. The balanced approach outlined in this book will guide you through the process of improving the quality of care and service while reducing costs in your hospital. *The Lean Certification and Oversight Appeals committee has approved Lean Hospitals as recommended reading for those in pursuit of Lean Bronze Certification from SME, AME, Shingo Prize, and ASQ

CPHQ Exam Practice Questions and Study Guide 2024-2025

Author : Doris Henley Fort
Publisher : Jstone Publishing
ISBN 13 :
Total Pages : 294 pages
Book Rating : 4./5 ( download)

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Book Synopsis CPHQ Exam Practice Questions and Study Guide 2024-2025 by : Doris Henley Fort

Download or read book CPHQ Exam Practice Questions and Study Guide 2024-2025 written by Doris Henley Fort and published by Jstone Publishing. This book was released on with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: "CPHQ Exam Practice Questions and Study Guide 2024-2025 " stands out as the definitive resource for anyone preparing for the Certified Professional in Healthcare Quality (CPHQ) exam. This comprehensive guide combines thorough exam preparation with innovative study techniques to maximize retention and understanding. Key features of this guide include: Adaptive Learning Technology: Access to an online platform that personalizes your study plan based on your progress and performance. Interactive Content: Engaging elements such as QR codes linking to video explanations, interactive quizzes, and online discussion forums for peer support. Holistic Preparation: Coverage of all exam topics with a mix of traditional and digital resources, including over 600 practice questions, five full-length exams, and detailed explanations. Performance and Process Improvement: Detailed insights into methodologies such as Lean, Six Sigma, and Continuous Quality Improvement (CQI). Healthcare Data Analytics: Understanding data management, governance, statistical analysis, and reporting. Regulatory and Accreditation Requirements: In-depth knowledge of key regulations, accreditation standards, and compliance strategies. Whether you're a seasoned professional or new to the field, "CPHQ Mastery 2024" equips you with the tools and confidence needed to excel in your CPHQ exam and advance your career in healthcare quality. Comprehensive CPHQ Exam Preparation Guide; Ultimate CPHQ Study Guide 2024; Adaptive Learning for CPHQ Certification; Interactive CPHQ Practice Questions and Exams; CPHQ Mastery Book with Online Resources; CPHQ Certification Review and Study Tips

Limited Government

Author : Peter Murphy
Publisher : Routledge
ISBN 13 : 1351717707
Total Pages : 185 pages
Book Rating : 4.3/5 (517 download)

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Book Synopsis Limited Government by : Peter Murphy

Download or read book Limited Government written by Peter Murphy and published by Routledge. This book was released on 2018-10-10 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores why, despite increased government spending on income-support, health and education, the costs of public goods are rising and their quality is declining. Charting the rise of big government, the author identifies a growing divergence between public-sector ideals and the realities of troubled political economies grappling with debt, deficits, ageing populations, improvident social insurance, declining education test scores and multiplying health costs. Limited Government analyzes in detail the social and political factors in major economies that drive up public spending, as well as the relationship between spending and outcomes. By developing an alternate model of public finances, and engaging in a critique of the managerial society, the author emphasizes the positive effects of self-management, social self-organization and technological automation, arguing that high-quality, low-cost goods are the result of nations that save, not states that tax. A sociological account of public finances, Limited Government outlines how governments can spend less and yet help ensure good broad equitable standards of health, education and income security.

Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless Healthcare

Author : Jay Arthur
Publisher : McGraw Hill Professional
ISBN 13 : 0071753265
Total Pages : 370 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless Healthcare by : Jay Arthur

Download or read book Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless Healthcare written by Jay Arthur and published by McGraw Hill Professional. This book was released on 2011-02-22 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: DELIVER FASTER, BETTER, AND CHEAPER HEALTHCARE IN AS FEW AS FIVE DAYS 4 STAR DOODY'S REVIEW! "The main purpose is to present simple steps to help hospitals start getting faster, better, and cheaper in five days or less while achieving the goal of fast, affordable, and flawless healthcare. Healthcare has many opportunities for improvement and the use of Lean Six Sigma concepts can make a dramatic impact. This book provides the basic information to do that."--Doody's Review Service Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, Flawless Healthcare explains how to use tested Lean Six Sigma methods and tools to rapidly improve hospital operations and quality of care and reduce costs. These proven strategies follow the patient from the front door of the hospital or emergency room all the way through discharge, examining key aspects of patient flow and quality. The trail of billing and collections is also followed to discover and eliminate cash flow leaks. This practical guide emphasizes both the clinical and operational sides to reduce the "three demons of quality"--delay, defects, and deviation. Real-world case studies from major hospitals illustrate successful implementations of Lean Six Sigma. Coverage Includes: Achieving a faster, better hospital in five days--emergency department, door-to-balloon time, operating room, medical imaging, lab, nursing unit, clinical staff, pharmacy, order accuracy, diagnosis, ICU Lean for accelerated patient flow Reducing medical errors with Six Sigma Creating a more profitable hospital in five days by reducing denied, rejected, and appealed claims Six Sigma for hospitals Excel power tools for Lean Six Sigma Identifying improvement projects through data mining and analysis Sustaining improvement using control charts Laser-focused process innovation Statistical tools for Lean Six Sigma Implementing Lean Six Sigma

Introduction to Quality and Safety Education for Nurses, Second Edition

Author : Patricia Kelly, MSN, RN
Publisher : Springer Publishing Company
ISBN 13 : 0826123856
Total Pages : 512 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Introduction to Quality and Safety Education for Nurses, Second Edition by : Patricia Kelly, MSN, RN

Download or read book Introduction to Quality and Safety Education for Nurses, Second Edition written by Patricia Kelly, MSN, RN and published by Springer Publishing Company. This book was released on 2018-07-28 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated to incorporate a leadership and management and interprofessional focus This second edition of Introduction to Quality and Safety Education for Nurses has been thoroughly updated with a leadership and management perspective while retaining core content that unpacks the knowledge and skills required of entry-level nurses in each of the six Quality and Safety Education for Nurses (QSEN) domains. After heart disease and cancer, patient safety errors rank as the third-leading cause of death in the U.S. As patients’ needs have increased in complexity and inter-professional teamwork and collaboration has become essential, only strong leadership skills can ensure high-quality and safe care. Nurses, largest group of health care professionals that spend the most time with patients, are uniquely suited to lead through effective management and communication in this dynamic environment. With contributions from nurses, physicians, pharmacists, librarians, attorney, and other health care professionals throughout the U.S. and beyond, Introduction to Quality and Safety Education for Nurses, Second Edition underscores the inter-professional focus grounding health care practice today. The updated edition includes five new chapters on implementing quality and safety initiatives from a leadership and management perspective, and state-of-the-art information on quality improvement. Each chapter contains learning objectives, opening scenarios, case studies, interviews, critical thinking exercises, key concepts, clinical discussion points, review activities, NCLEX-style questions, and web resources. New to the Second Edition: Increased focus on leadership and management aspects of Quality and Safety Updated information from national and state health care and nursing organizations An evolving clinical case study for application of concepts throughout the text Additional patient care cases and real-life examples Interviews with a myriad of health care professionals such as educators, library scientists, lawyers, psychologists, risk managers, and many others Five new chapters addressing nurse leadership and management of high-quality care, legal and ethical aspects of quality and safety, delegating patient care and setting priorities, tools of quality improvement, and quality improvement project management Key Features: Helps nursing schools to fulfill accreditation standards for quality and safety curricula Maps the QSEN competencies for knowledge, skills and attitudes(KSA’s) for each chapter Includes objectives, critical thinking exercises, case studies, interviews, NCLEX-style questions, photos, tables, suggested readings, and more in each chapter Provides instructor package with PowerPoint slides, Q&A, answers for case study and critical thinking exercises, and more Provides knowledge for Nursing Education QSEN-specific courses KSAs throughout chapters

High-reliability Healthcare

Author : Robert Barry
Publisher :
ISBN 13 : 9781567938692
Total Pages : 270 pages
Book Rating : 4.9/5 (386 download)

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Book Synopsis High-reliability Healthcare by : Robert Barry

Download or read book High-reliability Healthcare written by Robert Barry and published by . This book was released on 2017 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Patient Safety: Delivering Cost-Contained, High Quality, Person-Centered, and Safe Healthcare

Author : Sandra C. Buttigieg
Publisher : Frontiers Media SA
ISBN 13 : 2889639800
Total Pages : 92 pages
Book Rating : 4.8/5 (896 download)

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Book Synopsis Patient Safety: Delivering Cost-Contained, High Quality, Person-Centered, and Safe Healthcare by : Sandra C. Buttigieg

Download or read book Patient Safety: Delivering Cost-Contained, High Quality, Person-Centered, and Safe Healthcare written by Sandra C. Buttigieg and published by Frontiers Media SA. This book was released on 2020-09-03 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: This eBook is a collection of articles from a Frontiers Research Topic. Frontiers Research Topics are very popular trademarks of the Frontiers Journals Series: they are collections of at least ten articles, all centered on a particular subject. With their unique mix of varied contributions from Original Research to Review Articles, Frontiers Research Topics unify the most influential researchers, the latest key findings and historical advances in a hot research area! Find out more on how to host your own Frontiers Research Topic or contribute to one as an author by contacting the Frontiers Editorial Office: frontiersin.org/about/contact.

High-Reliability Healthcare

Author : Robert Barry
Publisher : ACHE Management
ISBN 13 : 9781567938661
Total Pages : 0 pages
Book Rating : 4.9/5 (386 download)

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Book Synopsis High-Reliability Healthcare by : Robert Barry

Download or read book High-Reliability Healthcare written by Robert Barry and published by ACHE Management. This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Revision of: The Six Sigma book for healthcare. c2002.

Understanding Patient Safety, Third Edition

Author : Robert Wachter
Publisher : McGraw Hill Professional
ISBN 13 : 1259860256
Total Pages : 529 pages
Book Rating : 4.2/5 (598 download)

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Book Synopsis Understanding Patient Safety, Third Edition by : Robert Wachter

Download or read book Understanding Patient Safety, Third Edition written by Robert Wachter and published by McGraw Hill Professional. This book was released on 2017-12-01 with total page 529 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now revised and updated—the landmark patient safety primer written by the world’s leading authorities Medical errors are the unfortunate byproduct of an increasingly complex healthcare system. Now more than ever, keeping patients safe takes well-trained caregivers, relevant insights from a range of industries, additional investment—and a groundbreaking text like Understanding Patient Safety. Understanding Patient Safety is “must read” for those seeking to master the clinical, organizational, and systems issues of patient safety. In this bestselling primer, patient safety pioneer Robert Wachter and Kiran Gupta put all the essential tools and principles at your fingertips. Engaging and accessible, the book is filled with high-yield cases, analyses, tables, graphics, along with key points and references—all designed to help you optimize quality and safety. Understanding Patient Safety begins with an introduction to patient safety and medical errors. Its second section surveys specific types of medical errors, including those related to surgery, medications, diagnosis, transition and handoff, and infections. The third section covers proven solutions, from establishing reporting systems, to creating a culture of safety. The third edition reflects pivotal new developments in the field, including major updates in diagnostic errors, information technology and patient safety, ambulatory safety, and clinician burnout. Features: •Coverage of human factors and errors at the person-machine interface •Review of workplace issues, including supporting caregivers after major errors •How to organize an effective safety program •Coordination of patient education and training •Overview of the malpractice system •Discussion of the patient’s role

Applying Quality Methodologies to Improve Healthcare

Author : Dawn Vonderheide-Liem
Publisher : Hcpro Incorporated
ISBN 13 : 9781578394753
Total Pages : 162 pages
Book Rating : 4.3/5 (947 download)

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Book Synopsis Applying Quality Methodologies to Improve Healthcare by : Dawn Vonderheide-Liem

Download or read book Applying Quality Methodologies to Improve Healthcare written by Dawn Vonderheide-Liem and published by Hcpro Incorporated. This book was released on 2004-01-01 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt:

High-reliability Healthcare

Author : Robert Barry
Publisher :
ISBN 13 : 9781567938685
Total Pages : 270 pages
Book Rating : 4.9/5 (386 download)

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Book Synopsis High-reliability Healthcare by : Robert Barry

Download or read book High-reliability Healthcare written by Robert Barry and published by . This book was released on 2017 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Hospital Operations

Author : Wallace J. Hopp
Publisher : Pearson Education
ISBN 13 : 0132908662
Total Pages : 638 pages
Book Rating : 4.1/5 (329 download)

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Book Synopsis Hospital Operations by : Wallace J. Hopp

Download or read book Hospital Operations written by Wallace J. Hopp and published by Pearson Education. This book was released on 2013 with total page 638 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In Hospital Operations, two leading Operations Management experts and five practicing clinicians demonstrate how to apply new OM advances and metrics to substantially improve any hospital's performance. Replete with examples, Hospital Operations shows how to generate principles-driven breakthrough ideas to systematically improve emergency departments, operating rooms, nursing unites, and diagnostic units." -- Back cover

Basics of Health Care Performance Improvement

Author : Donald Lighter
Publisher : Jones & Bartlett Publishers
ISBN 13 : 0763772143
Total Pages : 352 pages
Book Rating : 4.7/5 (637 download)

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Book Synopsis Basics of Health Care Performance Improvement by : Donald Lighter

Download or read book Basics of Health Care Performance Improvement written by Donald Lighter and published by Jones & Bartlett Publishers. This book was released on 2011-11-15 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building on the success of his previous text, Quality Management in Health Care: Principles and Methods, Dr. Lighters new book, Basics of Performance Improvement; A Lean Six Sigma Approach, is an ideal first course for students learning the basics of Lean Six Sigma, and its application in improving health care quality and patient outcomes.

Lean Six Sigma for Healthcare

Author : Chip Caldwell
Publisher : Quality Press
ISBN 13 : 1636942040
Total Pages : 239 pages
Book Rating : 4.6/5 (369 download)

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Book Synopsis Lean Six Sigma for Healthcare by : Chip Caldwell

Download or read book Lean Six Sigma for Healthcare written by Chip Caldwell and published by Quality Press. This book was released on 2008-12-05 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book’s unique focus on the role of healthcare leaders and the lessons learned were uncovered during the authors’ research of over 200 U.S. hospitals’ performance. It was written specifically for CEOs, the “C-Suite,” and senior leaders who desire to harness the power of Lean-Six Sigma as their major strategic weapon for progress, as well as those charged to coach them. It is intended for those organizations that operate active Lean-Six Sigma initiatives, but have yet to successfully attack high leverage processes like “In Quality Staffing” and recovering significant Cost of Quality from throughput improvements. It is also intended for senior leaders who have yet to tackle Lean-Six Sigma as their major organization-wide strategic weapon. However, it is also a must-read for managers at all levels, quality professionals, and Lean-Six Sigma Black Belts who desire to aid in assuring that their organizations’ improvement efforts attack strategically versus the all-to-common tactical, project-by-project approach that suboptimizes the power of Lean-Six Sigma. Further, the book and supporting website is full of electronic checklists, tools, templates, suggestions for additional reading, and many recommended 1-hour and 2-hour learning sessions for senior leaders and managers. The changes in this second edition include the following: Many more examples of “In Quality Staffing”, a healthcare translation of one of the seven categories of Lean waste found in the Toyota Production System and one of the most powerful concepts applicable to healthcare. This concept has been described as “the language of nursing” versus a more manufacturing-speak described in other leading Lean-Six Sigma books. Expanded dialogue of the role of Lean in healthcare. Additional embedded case examples.

The Executive Guide to Healthcare Kaizen

Author : Mark Graban
Publisher : CRC Press
ISBN 13 : 1466586435
Total Pages : 200 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis The Executive Guide to Healthcare Kaizen by : Mark Graban

Download or read book The Executive Guide to Healthcare Kaizen written by Mark Graban and published by CRC Press. This book was released on 2013-08-21 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitals and health systems are facing many challenges, including shrinking reimbursements and the need to improve patient safety and quality. A growing number of healthcare organizations are turning to the Lean management system as an alternative to traditional cost cutting and layoffs. "Kaizen," which is translated from Japanese as "good change" or "change for the better," is a core pillar of the Lean strategy for today’s best healthcare organizations. Kaizen is a powerful approach for creating a continuously learning and continuously improving organizations. A Kaizen culture leads to everyday actions that improve patient care and create better workplaces, while improving the organization’s long-term bottom line. The Executive Guide to Healthcare Kaizen is the perfect introduction to executives and leaders who want to create and support this culture of continuous improvement. The Executive Guide to Healthcare Kaizen is an introduction to kaizen principles and an overview of the leadership behaviors and mindsets required to create a kaizen culture or a culture of continuous improvement. The book is specifically written for busy C-level executives, vice presidents, directors, and managers who need to understand the power of this methodology. The Executive Guide to Healthcare Kaizen shares real and practical examples and stories from leading healthcare organizations, including Franciscan St. Francis Health System, located in Indiana. Franciscan St. Francis’ employees and physicians have implemented and documented 4,000 Kaizen improvements each of the last three years, resulting in millions of dollars in hard savings and softer benefits for patients and staff. Chapters cover topics such as the need for Kaizen, different types of Kaizen (including Rapid Improvement Events and daily Kaizen), creating a Kaizen culture, practical methods for facilitating Kaizen improvements, the role of senior leaders and other leaders in Kaizen, and creating an organization-wide Kaizen program. The book contains a new introduction by Gary Kaplan, MD, CEO of Virginia Mason Medical Center in Seattle, Washington, which was named "Hospital of the Decade" in 2012. The Executive Guide to Healthcare Kaizen is a companion book to the larger book Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements (2012). Healthcare Kaizen is a longer, more complete "how to" guide that includes over 200 full color images, including over 100 real kaizen examples from various health systems around the world. Healthcare Kaizen was named a recipient of the prestigious Shingo Professional Publication and Research Award. Check out what the experts at the Franciscan St. Francis Health System have to say about Healthcare Kaizen. http://www.youtube.com/watch?v=XcGmP5gLEPo&feature=c4-overview&list=UU7jiTxn4nkMzOE5eTbf0Upw