Leadership and Management in the Hospitality Industry

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Publisher : Educational Institute of American Hotel & Motel Association
ISBN 13 :
Total Pages : 448 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Leadership and Management in the Hospitality Industry by : Robert H. Woods

Download or read book Leadership and Management in the Hospitality Industry written by Robert H. Woods and published by Educational Institute of American Hotel & Motel Association. This book was released on 2002 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Leadership and Management in the Hospitality Industry

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Author :
Publisher : Educational Institute
ISBN 13 : 9780133076912
Total Pages : 0 pages
Book Rating : 4.0/5 (769 download)

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Book Synopsis Leadership and Management in the Hospitality Industry by : Robert H. Woods

Download or read book Leadership and Management in the Hospitality Industry written by Robert H. Woods and published by Educational Institute. This book was released on 2012-05-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Teach students how to improve their leadership abilities and develop an understanding of high-performance teams and employee empowerment. Practical information prepares them to put quality management tools into action to enhance guest service and increase profitability. Information and exhibits have been updated throughout the text, and a new chapter on ethics has been added.

Leadership and Entrepreneurship in the Hospitality Industry

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Author :
Publisher : Goodfellow Publishers Ltd
ISBN 13 : 1906884765
Total Pages : 300 pages
Book Rating : 4.9/5 (68 download)

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Book Synopsis Leadership and Entrepreneurship in the Hospitality Industry by : Chris Sheppardson

Download or read book Leadership and Entrepreneurship in the Hospitality Industry written by Chris Sheppardson and published by Goodfellow Publishers Ltd. This book was released on 2011-05-01 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many aspire to be leaders and entrepreneurs where they can set the tone of business. This is particularly true in the hospitality industry where entrepreneurship is a dominant force, yet few people understand what it demands to be a leader in the sector

Marketing Leadership in Hospitality and Tourism

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Author :
Publisher : Prentice Hall
ISBN 13 : 9780131182400
Total Pages : 662 pages
Book Rating : 4.1/5 (824 download)

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Book Synopsis Marketing Leadership in Hospitality and Tourism by : Stowe Shoemaker

Download or read book Marketing Leadership in Hospitality and Tourism written by Stowe Shoemaker and published by Prentice Hall. This book was released on 2007 with total page 662 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you gain a sustainable competitive advantage in today's global hospitality industry? Are there ways to attract and keep a customer over the course of a lifetime? Marketing Leadership in Hospitality and Tourism, Fourth Edition addresses the marketing strategies and tactics known to be effective in the industry such as strategic pricing and revenue management, customer loyalty programs, proven communication mixes, and more! Each chapter explores how to market services and the hospitality experience from both an academic and industry point of view. Case studies, international examples, web exercises and intriguing interviews help readers learn about marketing and also about the industry itself.

Strategic Hospitality Leadership

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Publisher : John Wiley & Sons
ISBN 13 : 0470826878
Total Pages : 224 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis Strategic Hospitality Leadership by : Russell Arthur Smith

Download or read book Strategic Hospitality Leadership written by Russell Arthur Smith and published by John Wiley & Sons. This book was released on 2011-01-25 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Doing business in the tourism and hospitality scene in Asia can be very interesting and rewarding but also poses many challenges. Not many books have been written on the hospitality industry in Asia. Strategic Hospitality Leadership makes a useful contribution, providing the first specialized approach to the business of hospitality in Asia. The book is an invaluable resource of reference and insightful compendium by contributors who are the Cornell School of Administration's alumni, the Cornell-Nanyang Institute of Hospitality Management faculty, and members of its Joint Advisory Board. Their varied backgrounds and profound appreciation of the complexities in building enterprises from the ground up, or expanding an on-going business organization are the types of first-hand knowledge and perspective that is beneficial, informative, and inspirational to industry veterans and students alike. These contributors include chief executives and senior management of hotels and resorts, serviced apartments, restaurants, and food and beverage groups, who have been successful in Asia. Strategic Hospitality Leadership provides readers with the collective wisdom of these successful top executives on a range of topics including brand management, strategic direction, service, marketing, human resource, crisis management, business growth, leadership, portfolio management, best practices, and development. The book will help current and future leaders address major issues that are being and will continue to be confronted in the hospitality industry in Asia, and aims to increase the success of new entrants into Asia.

Human Resources Leadership in Hospitality

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Publisher :
ISBN 13 : 9781792453526
Total Pages : pages
Book Rating : 4.4/5 (535 download)

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Book Synopsis Human Resources Leadership in Hospitality by : JOHN. THOMAS WALKER (NICHOLAS.)

Download or read book Human Resources Leadership in Hospitality written by JOHN. THOMAS WALKER (NICHOLAS.) and published by . This book was released on 2021-05-17 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Leadership and Management in the Hospitality Industry

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Author :
Publisher :
ISBN 13 : 9788126157181
Total Pages : 272 pages
Book Rating : 4.1/5 (571 download)

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Book Synopsis Leadership and Management in the Hospitality Industry by : Vikas Choudhary

Download or read book Leadership and Management in the Hospitality Industry written by Vikas Choudhary and published by . This book was released on 2013 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Lead with Hospitality

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Publisher : BenBella Books
ISBN 13 : 1953295223
Total Pages : 257 pages
Book Rating : 4.9/5 (532 download)

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Book Synopsis Lead with Hospitality by : Taylor Scott

Download or read book Lead with Hospitality written by Taylor Scott and published by BenBella Books. This book was released on 2021-04-27 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Across all industries and levels of organizations, one key leadership trait inspires and motivates more than any other: hospitality. We have all encountered inspirational leaders who've helped us, taught us, encouraged us, pushed us to get outside our comfort zones, or motivated us to become the best version of ourselves. What is it about their leadership styles that inspires us to do more for our team and our personal and professional growth? Turns out, we admire these leaders for the same reasons we love our favorite hotels, resorts, restaurants, or bars: How they make us feel is essential. Members of today's workforce—especially millennials and Gen Z—are looking for inspiring environments and work that truly fulfills them. Before anyone is compelled to do anything they first must feel. Speaker, consultant, and hospitality industry veteran Taylor Scott knows that the most effective leaders approach their roles with heart, emotionally connecting with their team members before attempting to manage them. Scott draws from his two decades in leadership roles at respected hotels, resorts, and restaurants. He distills the principles of gracious hospitality, translating them into actionable leadership lessons which apply in any industry, such as: • How making people feel welcome fosters loyalty and keeps workers engaged with an organization's purpose • How serving people with empathy and compassion sparks workers' highest productivity • How making people feel comfortable encourages exploration, curiosity, and discovery while inviting everyone to lean into their creativity • How making people feel significant drives them to deliver their best work He also shares specific, practical steps you can take to put these principles into action. Scott shows how to connect, serve, engage, coach, and inspire your peers, teams, and even your own leaders. Lead with Hospitality is a call to action to connect with people on a human level which ultimately inspires teams, organizations, and companies to go to the next level.

Principles of Management for the Hospitality Industry

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Author :
Publisher : Routledge
ISBN 13 : 1136436448
Total Pages : 406 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Principles of Management for the Hospitality Industry by : Dana V Tesone

Download or read book Principles of Management for the Hospitality Industry written by Dana V Tesone and published by Routledge. This book was released on 2012-05-23 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers. By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given topic, and concludes with the outcome of this scenario to reinforce the lessons learnt throughout the chapter. Highly practical in approach, this is an up-to-date and skilful integration of all core areas of management. It is packed with tools and techniques to aid learning and understanding: improve your professional management vocabulary with definitions in each chapter, and a complete glossary of terms visualize key concepts with over one hundred explanatory diagrams gain confidence by testing your understanding on the accompanying website practical applications of theory are illustrated in international case studies throughout the book discussion questions prompt an exploration of key concepts.

Study Guide to accompany Introduction to Management in the Hospitality Industry, 10e

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Author :
Publisher : Wiley
ISBN 13 : 9781118004609
Total Pages : 0 pages
Book Rating : 4.0/5 (46 download)

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Book Synopsis Study Guide to accompany Introduction to Management in the Hospitality Industry, 10e by : Clayton W. Barrows

Download or read book Study Guide to accompany Introduction to Management in the Hospitality Industry, 10e written by Clayton W. Barrows and published by Wiley. This book was released on 2011-03-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gaining the knowledge and management skills needed for success in hospitality Those looking for management positions in hospitality will find challenges, exciting opportunities and rewards. This study guide is for the tenth edition of Introduction to Management in the Hospitality Industry. It is a companion guide to the book that helps students understand the unique challenges faced by management, such as terror threats, globalization, ecotourism, and consumer demands. The book itself discusses sector trends and industry history. It comprehensively covers foodservice, lodging, and travel and tourism so readers can gain valuable information on facets of the hospitality industry.

Strategic Management in the International Hospitality and Tourism Industry

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Author :
Publisher : Routledge
ISBN 13 : 113644484X
Total Pages : 349 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Strategic Management in the International Hospitality and Tourism Industry by : Fevzi Okumus

Download or read book Strategic Management in the International Hospitality and Tourism Industry written by Fevzi Okumus and published by Routledge. This book was released on 2010-05-14 with total page 349 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Management for Hospitality and Tourism is a vital text for all those studying cutting edge theories and views on strategic management. Unlike others textbooks in this area, it goes further than merely contextualizing strategic management for hospitality and tourism, and avoids using a prescriptive, or descriptive approach. It looks instead, at the latest in strategic thinking and theories, and provides critical and analytical discussion as to how and if these models and theories can be applied to the industry, within specific contexts such as culture, profit and non-profit organizations. This title also provides online support material for tutors and students, in the form of guidelines for instructors on how to use the textbook, PowerPoint presentations and case studies plus additional exercises and web links for students.

Human Resources Management in the Hospitality Industry

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470084804
Total Pages : 506 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis Human Resources Management in the Hospitality Industry by : David K. Hayes

Download or read book Human Resources Management in the Hospitality Industry written by David K. Hayes and published by John Wiley & Sons. This book was released on 2009 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.

Principles of Management for the Hospitality Industry

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Author :
Publisher : Routledge
ISBN 13 : 113643643X
Total Pages : 401 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Principles of Management for the Hospitality Industry by : Dana V Tesone

Download or read book Principles of Management for the Hospitality Industry written by Dana V Tesone and published by Routledge. This book was released on 2012-05-23 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers. By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given topic, and concludes with the outcome of this scenario to reinforce the lessons learnt throughout the chapter. Highly practical in approach, this is an up-to-date and skilful integration of all core areas of management. It is packed with tools and techniques to aid learning and understanding: improve your professional management vocabulary with definitions in each chapter, and a complete glossary of terms visualize key concepts with over one hundred explanatory diagrams gain confidence by testing your understanding on the accompanying website practical applications of theory are illustrated in international case studies throughout the book discussion questions prompt an exploration of key concepts.

The Heart of Hospitality

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Author :
Publisher : SelectBooks, Inc.
ISBN 13 : 159079379X
Total Pages : 210 pages
Book Rating : 4.5/5 (97 download)

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Book Synopsis The Heart of Hospitality by : Micah Solomon

Download or read book The Heart of Hospitality written by Micah Solomon and published by SelectBooks, Inc.. This book was released on 2016-10-11 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”

Becoming a Strategic Leader

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Publisher : John Wiley & Sons
ISBN 13 : 1118046579
Total Pages : 288 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Becoming a Strategic Leader by : Katherine M. Beatty

Download or read book Becoming a Strategic Leader written by Katherine M. Beatty and published by John Wiley & Sons. This book was released on 2011-01-11 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today’s organizations face difficult challenges in order to remain competitive—the quickening pace of change, increasing uncertainty, growing ambiguity, and complexity. To meet these challenges, organizations must broaden the scope of leadership responsibility for strategic leadership and engage more people in the process of leadership. In Becoming a Strategic Leader Rich Hughes and Kate Beatty from the Center for Creative Leadership (CCL) offer executives and managers a handbook for implementing a strategic leadership process that reaches leaders at all levels of organizations. Based on CCL’s successful Developing the Strategic Leader Program, this book outlines the framework of strategic leadership and contains practical suggestions on how to develop the individual, team, and organizational skills needed for institutions to become more adaptable, flexible, and resilient. The authors also show how individual managers can exercise effective strategic leadership through their distinctive and systemic approach—thinking, acting, and influencing.

Reality Check for Leaders

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Publisher : Reality Check for Leaders
ISBN 13 : 0979438160
Total Pages : 298 pages
Book Rating : 4.9/5 (794 download)

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Book Synopsis Reality Check for Leaders by : Frank J. Schilagi

Download or read book Reality Check for Leaders written by Frank J. Schilagi and published by Reality Check for Leaders. This book was released on 2007 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you want to maximize your potential as a manager, then look no further than Reality Check for Leaders to discover a leadership approach that works. You will learn about the proven successful management style developed by author Frank J. Schilagi, who draws on his own leadership experiences over the course of his 20-year career in hospitality management. Through real-life situations taken from the hospitality industry, Reality Check for Leaders delivers critical insights into why people behave the way they do and how negative behavior can be altered to create essential assets for success. You will follow narrator John Battaglia, the General Manager of the Diamond Creek Inn, as he copes with changing economic conditions, employee motivation problems, an owner who is seldom right but rarely in doubt, and other challenges that confront leaders in the hospitality industry every day. You will smile, empathize and, yes, sometimes get angry, as you experience with John the issues of employee, owner, and management behavior that he encounters on a daily basis. And you will encourage and applaud John as he learns to resolve those issues through the mastery and application of Reality Check Leadership. Whether you currently have a career in management or are pursuing one, you will find Reality Check for Leaders to be an invaluable companion and advisor as you work to maximize your career potential. Get real answers to the leadership problems you face, or will eventually face, in your career; if you are serious about becoming a leader, then Reality Check for Leaders is for you.

Aspire to Inspire : Inspirational Leadership within the Hospitality, Leisure, Travel and Tourism Industries

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Author :
Publisher : Lulu.com
ISBN 13 : 0956530001
Total Pages : 278 pages
Book Rating : 4.9/5 (565 download)

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Book Synopsis Aspire to Inspire : Inspirational Leadership within the Hospitality, Leisure, Travel and Tourism Industries by : Alan Cutler

Download or read book Aspire to Inspire : Inspirational Leadership within the Hospitality, Leisure, Travel and Tourism Industries written by Alan Cutler and published by Lulu.com. This book was released on 2010 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: