Incorporating Ai Technology In The Service Sector

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Incorporating AI Technology in the Service Sector

Author : Maria Jose Sousa
Publisher : CRC Press
ISBN 13 : 1000853438
Total Pages : 335 pages
Book Rating : 4.0/5 (8 download)

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Book Synopsis Incorporating AI Technology in the Service Sector by : Maria Jose Sousa

Download or read book Incorporating AI Technology in the Service Sector written by Maria Jose Sousa and published by CRC Press. This book was released on 2024-03-12 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: Due to advances in technology, particularly in artificial intelligence and robotics, the service sector is being reshaped, and AI may even be necessary for survival of the service industries. Innovations in digital technology lead to improving processes and, in many situations, are a solution to improving the efficiency and the quality of processes and services. This volume examines in depth how AI innovation is creating knowledge, improving efficiency, and elevating quality of life for millions of people and how it applies to the service industry. This volume addresses advances, issues, and challenges from several points of view from diverse service areas, including healthcare, mental health, finance, management, learning and education, and others. The authors demonstrate how service practices can incorporate the subareas of AI, such as machine learning, deep learning, blockchain, big data, neural networks, etc. The diverse roster of chapter authors includes 48 scholars from different fields, (management, public policies, accounting, information technologies, engineering, medicine) along with executives and managers of private enterprises and public bodies in different sectors, from life sciences to healthcare. Several chapters also evaluate AI’s application in service industries during the COVID-19 era. This book, Incorporating AI Technology in the Service Sector: Innovations in Creating Knowledge, Improving Efficiency, and Elevating Quality of Life, provides professionals, administrators, educators, researchers, and students with useful perspectives by introducing new approaches and innovations for identifying future strategies for service sector companies.

Artificial Intelligence in Practice

Author : Bernard Marr
Publisher : John Wiley & Sons
ISBN 13 : 1119548985
Total Pages : 232 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis Artificial Intelligence in Practice by : Bernard Marr

Download or read book Artificial Intelligence in Practice written by Bernard Marr and published by John Wiley & Sons. This book was released on 2019-04-15 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cyber-solutions to real-world business problems Artificial Intelligence in Practice is a fascinating look into how companies use AI and machine learning to solve problems. Presenting 50 case studies of actual situations, this book demonstrates practical applications to issues faced by businesses around the globe. The rapidly evolving field of artificial intelligence has expanded beyond research labs and computer science departments and made its way into the mainstream business environment. Artificial intelligence and machine learning are cited as the most important modern business trends to drive success. It is used in areas ranging from banking and finance to social media and marketing. This technology continues to provide innovative solutions to businesses of all sizes, sectors and industries. This engaging and topical book explores a wide range of cases illustrating how businesses use AI to boost performance, drive efficiency, analyse market preferences and many others. Best-selling author and renowned AI expert Bernard Marr reveals how machine learning technology is transforming the way companies conduct business. This detailed examination provides an overview of each company, describes the specific problem and explains how AI facilitates resolution. Each case study provides a comprehensive overview, including some technical details as well as key learning summaries: Understand how specific business problems are addressed by innovative machine learning methods Explore how current artificial intelligence applications improve performance and increase efficiency in various situations Expand your knowledge of recent AI advancements in technology Gain insight on the future of AI and its increasing role in business and industry Artificial Intelligence in Practice: How 50 Successful Companies Used Artificial Intelligence to Solve Problems is an insightful and informative exploration of the transformative power of technology in 21st century commerce.

Artificial Intelligence

Author : Harvard Business Review
Publisher : HBR Insights
ISBN 13 : 9781633697898
Total Pages : 160 pages
Book Rating : 4.6/5 (978 download)

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Book Synopsis Artificial Intelligence by : Harvard Business Review

Download or read book Artificial Intelligence written by Harvard Business Review and published by HBR Insights. This book was released on 2019 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies that don't use AI to their advantage will soon be left behind. Artificial intelligence and machine learning will drive a massive reshaping of the economy and society. What should you and your company be doing right now to ensure that your business is poised for success? These articles by AI experts and consultants will help you understand today's essential thinking on what AI is capable of now, how to adopt it in your organization, and how the technology is likely to evolve in the near future. Artificial Intelligence: The Insights You Need from Harvard Business Review will help you spearhead important conversations, get going on the right AI initiatives for your company, and capitalize on the opportunity of the machine intelligence revolution. Catch up on current topics and deepen your understanding of them with the Insights You Need series from Harvard Business Review. Featuring some of HBR's best and most recent thinking, Insights You Need titles are both a primer on today's most pressing issues and an extension of the conversation, with interesting research, interviews, case studies, and practical ideas to help you explore how a particular issue will impact your company and what it will mean for you and your business.

Powering the Digital Economy: Opportunities and Risks of Artificial Intelligence in Finance

Author : El Bachir Boukherouaa
Publisher : International Monetary Fund
ISBN 13 : 1589063953
Total Pages : 35 pages
Book Rating : 4.5/5 (89 download)

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Book Synopsis Powering the Digital Economy: Opportunities and Risks of Artificial Intelligence in Finance by : El Bachir Boukherouaa

Download or read book Powering the Digital Economy: Opportunities and Risks of Artificial Intelligence in Finance written by El Bachir Boukherouaa and published by International Monetary Fund. This book was released on 2021-10-22 with total page 35 pages. Available in PDF, EPUB and Kindle. Book excerpt: This paper discusses the impact of the rapid adoption of artificial intelligence (AI) and machine learning (ML) in the financial sector. It highlights the benefits these technologies bring in terms of financial deepening and efficiency, while raising concerns about its potential in widening the digital divide between advanced and developing economies. The paper advances the discussion on the impact of this technology by distilling and categorizing the unique risks that it could pose to the integrity and stability of the financial system, policy challenges, and potential regulatory approaches. The evolving nature of this technology and its application in finance means that the full extent of its strengths and weaknesses is yet to be fully understood. Given the risk of unexpected pitfalls, countries will need to strengthen prudential oversight.

The AI Revolution in Customer Service and Support

Author : Ross Smith
Publisher : Pearson Education
ISBN 13 : 0138286655
Total Pages : 467 pages
Book Rating : 4.1/5 (382 download)

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Book Synopsis The AI Revolution in Customer Service and Support by : Ross Smith

Download or read book The AI Revolution in Customer Service and Support written by Ross Smith and published by Pearson Education. This book was released on 2024-07-16 with total page 467 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences. This book is designed to equip you with the knowledge and confidence to embrace the AI revolution and integrate the technology, such as large language models (LLMs), machine learning, predictive analytics, and gamified learning, into the customer experience. Start your journey toward leveraging this technology effectively to optimize organizational productivity. A portion of the book’s proceeds will be donated to the nonprofit Future World Alliance, dedicated to K-12 AI ethics education. IN THIS BOOK YOU’LL LEARN About AI, machine learning, and data science How to develop an AI vision for your organization How and where to incorporate AI technology in your customer experience fl ow About new roles and responsibilities for your organization How to improve customer experience while optimizing productivity How to implement responsible AI practices How to strengthen your culture across all generations in the workplace How to address concerns and build strategies for reskilling and upskilling your people How to incorporate games, play, and other techniques to engage your agents with AI Explore thought experiments for the future of support in your organization “Insightful & comprehensive—if you run a service & support operation, put this book on your essential reading list right now!” —PHIL WOLFENDEN, Cisco, VP, Customer Experience “This book is both timely and relevant as we enter an unprecedented period in our industry and the broader world driven by Generative AI. The magnitude and speed of change we’re experiencing is astounding and this book does an outstanding job balancing technical knowledge with the people and ethical considerations we must also keep front of mind.” —BRYAN BELMONT, Microsoft, Corporate VP, Customer Service & Support “The authors of this book are undoubtedly on the front lines of operationalizing Gen AI implementations in customer support environments... and they know undoubtedly that at its core, support is about people and genuine human connections. This book walks you through their journey to keep people at the center of this technical tsunami.” —PHAEDRA BOINODIRIS, Author, AI for the Rest of Us

Artificial Intelligence for Smart Technology in the Hospitality and Tourism Industry

Author : Vinod Kumar Shukla
Publisher : CRC Press
ISBN 13 : 1000935280
Total Pages : 328 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis Artificial Intelligence for Smart Technology in the Hospitality and Tourism Industry by : Vinod Kumar Shukla

Download or read book Artificial Intelligence for Smart Technology in the Hospitality and Tourism Industry written by Vinod Kumar Shukla and published by CRC Press. This book was released on 2024-07-05 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: This informative volume on the shifting requirements of the hospitality service industry aims to incorporate smart information technology into tourism services. A resource written specifically for tourism service industry professionals, it provides a focused approach to introducing Industry 4.0-related technologies. It explains how artificial intelligence can support a company’s strategy to revolutionize the business by using smart technology most effectively. The chapters explore artificial intelligence, Internet of Things, big data, blockchain, and automation and robotics in the hospitality industry.

Integrating AI-Driven Technologies Into Service Marketing

Author : Nadda, Vipin
Publisher : IGI Global
ISBN 13 :
Total Pages : 874 pages
Book Rating : 4.3/5 (693 download)

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Book Synopsis Integrating AI-Driven Technologies Into Service Marketing by : Nadda, Vipin

Download or read book Integrating AI-Driven Technologies Into Service Marketing written by Nadda, Vipin and published by IGI Global. This book was released on 2024-08-29 with total page 874 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an era marked by rapid technological advancements and the increasing integration of artificial intelligence (AI) into various sectors, the intersection of AI technologies with service marketing stands as a pivotal frontier. It is essential to explore the intricate nexus between AI technologies and service marketing strategies. Integrating AI-Driven Technologies Into Service Marketing elucidates the transformative impact of AI on key facets of service marketing, ranging from customer engagement and relationship management to market segmentation and product customization. It underscores the imperative for stakeholders in emerging economies to harness the power of AI technologies in crafting innovative and adaptive service marketing strategies. The book navigates the complexities of AI adoption while offering pragmatic recommendations for fostering responsible and inclusive AI-driven service marketing ecosystems. Covering topics such as customer engagement, influencer marketing, and sentiment analysis, this book is an excellent resource for scholars, researchers, educators, business professionals, managers, academicians, postgraduate students, and more.

The AI-Powered Enterprise

Author : Seth Earley
Publisher : LifeTree Media
ISBN 13 : 1928055524
Total Pages : 203 pages
Book Rating : 4.9/5 (28 download)

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Book Synopsis The AI-Powered Enterprise by : Seth Earley

Download or read book The AI-Powered Enterprise written by Seth Earley and published by LifeTree Media. This book was released on 2020-04-28 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to develop and employ an ontology, the secret weapon for successfully using artificial intelligence to create a powerful competitive advantage in your business. The AI-Powered Enterprise examines two fundamental questions: First, how will the future be different as a result of artificial intelligence? And second, what must companies do to stake their claim on that future? When the Web came along in the mid-90s, it transformed the behavior of customers and remade whole industries. Now, as part of its promise to bring revolutionary change in untold ways to human activity, artificial intelligence—AI—is about to create another complete transformation in how companies create and deliver value to customers. But despite the billions spent so far on bots and other tools, AI continues to stumble. Why can't it magically use all the data organizations generate to make them run faster and better? Because something is missing. AI works only when it understands the soul of the business. An ontology is a holistic digital model of every piece of information that matters to the business, from processes to products to people, and it's what makes the difference between the promise of AI and delivering on that promise. Business leaders who want to catch the AI wave—rather than be crushed by it—need to read The AI-Powered Enterprise. The book is the first to combine a sophisticated explanation of how AI works with a practical approach to applying AI to the problems of business, from customer experience to business operations to product development.

Artificial Intelligence and Machine Learning in Business Management

Author : Sandeep Kumar Panda
Publisher : CRC Press
ISBN 13 : 1000432114
Total Pages : 279 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Artificial Intelligence and Machine Learning in Business Management by : Sandeep Kumar Panda

Download or read book Artificial Intelligence and Machine Learning in Business Management written by Sandeep Kumar Panda and published by CRC Press. This book was released on 2021-11-04 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Artificial Intelligence and Machine Learning in Business Management The focus of this book is to introduce artificial intelligence (AI) and machine learning (ML) technologies into the context of business management. The book gives insights into the implementation and impact of AI and ML to business leaders, managers, technology developers, and implementers. With the maturing use of AI or ML in the field of business intelligence, this book examines several projects with innovative uses of AI beyond data organization and access. It follows the Predictive Modeling Toolkit for providing new insight on how to use improved AI tools in the field of business. It explores cultural heritage values and risk assessments for mitigation and conservation and discusses on-shore and off-shore technological capabilities with spatial tools for addressing marketing and retail strategies, and insurance and healthcare systems. Taking a multidisciplinary approach for using AI, this book provides a single comprehensive reference resource for undergraduate, graduate, business professionals, and related disciplines.

Artificial Intelligence Across Industries

Author : Michael Alan Barlow
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (18 download)

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Book Synopsis Artificial Intelligence Across Industries by : Michael Alan Barlow

Download or read book Artificial Intelligence Across Industries written by Michael Alan Barlow and published by . This book was released on 2017 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Generative AI for Transformational Management

Author : Gomathi Sankar, Jeganathan
Publisher : IGI Global
ISBN 13 :
Total Pages : 418 pages
Book Rating : 4.3/5 (693 download)

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Book Synopsis Generative AI for Transformational Management by : Gomathi Sankar, Jeganathan

Download or read book Generative AI for Transformational Management written by Gomathi Sankar, Jeganathan and published by IGI Global. This book was released on 2024-08-27 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: The business world today is changing at a breakneck pace. Traditional management practices need help keeping up with the uncertainties and complexities of the digital age. Leaders face a lot of pressure to innovate, adapt, and drive transformative change within their organizations. However, they need more than just conventional wisdom to navigate this terrain. A deep understanding of emerging technologies like artificial intelligence (AI) and their practical applications in management is essential. Generative AI for Transformational Management offers a compelling solution to these challenges. This book provides a roadmap for leveraging AI to drive organizational transformation by exploring the intersection of generative AI and visionary leadership. By examining real-world case studies and practical applications, readers can learn how AI can be integrated into leadership practices to promote innovation and proactive decision-making and effectively navigate the complexities of the digital age.

Marketing and Design in the Service Sector

Author : Saloomeh Tabari
Publisher : Emerald Group Publishing
ISBN 13 : 1837972788
Total Pages : 210 pages
Book Rating : 4.8/5 (379 download)

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Book Synopsis Marketing and Design in the Service Sector by : Saloomeh Tabari

Download or read book Marketing and Design in the Service Sector written by Saloomeh Tabari and published by Emerald Group Publishing. This book was released on 2024-09-30 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Providing a practical, evidence-based vision of how to enhance and enrich customer experience through tangibles, exterior and interior design and space within the service industry. In other words, looking through the space-scape and design-scape to improve service performance to better address customer needs and desires.

Advancements in Artificial Intelligence, Blockchain Technology, and IoT in Higher Education

Author : Subhendu Kumar Pani
Publisher : CRC Press
ISBN 13 : 1000608808
Total Pages : 279 pages
Book Rating : 4.0/5 (6 download)

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Book Synopsis Advancements in Artificial Intelligence, Blockchain Technology, and IoT in Higher Education by : Subhendu Kumar Pani

Download or read book Advancements in Artificial Intelligence, Blockchain Technology, and IoT in Higher Education written by Subhendu Kumar Pani and published by CRC Press. This book was released on 2023-06-23 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: With a need to find alternatives to the traditional face-to-face teaching and learning during the pandemic, this topical volume discusses the best use of technologies in higher education, addressing the growing role of AI in the digital transformation of higher education systems. With chapters from eminent professors, researchers, and others involved in higher education from a selection of different countries, the volume looks at blockchain and IoT technologies to create smart universities now and for the future.

Artificial Intelligence Implementing AI for your Business

Author : Dwayne Anderson
Publisher : Estalontech
ISBN 13 :
Total Pages : 64 pages
Book Rating : 4.2/5 (28 download)

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Book Synopsis Artificial Intelligence Implementing AI for your Business by : Dwayne Anderson

Download or read book Artificial Intelligence Implementing AI for your Business written by Dwayne Anderson and published by Estalontech. This book was released on 2021-09-26 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nowadays , Companies can use artificial intelligence to streamline operations and to improve the overall customer experience. With technological advances offering simpler and faster ways to automate business processes through chatbots and facial recognition, the automation of customer service, the analysis of market demand and the use of A.I technology are at an extreme level in various industries. This massive impact on business has led many companies to rely on artificial intelligence (AI) to improve their business efforts. A 2018 survey found that 47 percent of companies have integrated at least one AI capability into their business processes compared to 20 percent in 2017. 71 percent have enlisted their AI investments in the coming years. Whether you are looking to run an online business or simply improve customer service, you should think about AI because it can improve your overall business operation and save you a lot of time and money. Companies can use data to understand why customers do not adopt a consistent approach. Information derived from data can streamline business processes, speed up tasks, eliminate human error, and predict errors in your actions. Whether cost or time efficiency, AIs "ability to help companies deliver better customer experiences can lead to business growth. Implications for entrepreneurs and small businesses "As an entrepreneur I can't go wrong with A.I at any price," is a common thread amongst those interviewed for this report. While some may see the market transformation as negative for small businesses, those who are already making money from their A.I business see positive opportunity in the technology. "If you don't know how to use A.I to your advantage, you are at a tremendous disadvantage because we're going to see a surge in demand for your type of services. I believe A.I is going to be the future of business." AI affects many of the technologies you use in your day-to-day business. For example, social media marketing can benefit from integration of AI tools and technologies that companies use to share their content with the world. AI enables companies to better understand what is important for their potential customers. Many companies therefore need to explore and are considering to integrate AI technologies into their ecosystems to boost business growth, assist to reduce operating costs, increase efficiency, increase sales and improve the customer experience , and you made the right choice to get started with this book- on Implementing A.I for your Business

Artificial Intelligence in Healthcare

Author : Adam Bohr
Publisher : Academic Press
ISBN 13 : 0128184396
Total Pages : 385 pages
Book Rating : 4.1/5 (281 download)

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Book Synopsis Artificial Intelligence in Healthcare by : Adam Bohr

Download or read book Artificial Intelligence in Healthcare written by Adam Bohr and published by Academic Press. This book was released on 2020-06-21 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Artificial Intelligence (AI) in Healthcare is more than a comprehensive introduction to artificial intelligence as a tool in the generation and analysis of healthcare data. The book is split into two sections where the first section describes the current healthcare challenges and the rise of AI in this arena. The ten following chapters are written by specialists in each area, covering the whole healthcare ecosystem. First, the AI applications in drug design and drug development are presented followed by its applications in the field of cancer diagnostics, treatment and medical imaging. Subsequently, the application of AI in medical devices and surgery are covered as well as remote patient monitoring. Finally, the book dives into the topics of security, privacy, information sharing, health insurances and legal aspects of AI in healthcare. - Highlights different data techniques in healthcare data analysis, including machine learning and data mining - Illustrates different applications and challenges across the design, implementation and management of intelligent systems and healthcare data networks - Includes applications and case studies across all areas of AI in healthcare data

Artificial Intelligence in Banking

Author : Introbooks
Publisher :
ISBN 13 :
Total Pages : 50 pages
Book Rating : 4.6/5 (347 download)

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Book Synopsis Artificial Intelligence in Banking by : Introbooks

Download or read book Artificial Intelligence in Banking written by Introbooks and published by . This book was released on 2020-04-07 with total page 50 pages. Available in PDF, EPUB and Kindle. Book excerpt: In these highly competitive times and with so many technological advancements, it is impossible for any industry to remain isolated and untouched by innovations. In this era of digital economy, the banking sector cannot exist and operate without the various digital tools offered by the ever new innovations happening in the field of Artificial Intelligence (AI) and its sub-set technologies. New technologies have enabled incredible progression in the finance industry. Artificial Intelligence (AI) and Machine Learning (ML) have provided the investors and customers with more innovative tools, new types of financial products and a new potential for growth.According to Cathy Bessant (the Chief Operations and Technology Officer, Bank of America), AI is not just a technology discussion. It is also a discussion about data and how it is used and protected. She says, "In a world focused on using AI in new ways, we're focused on using it wisely and responsibly."

Handbook of Research on Artificial Intelligence and Soft Computing Techniques in Personalized Healthcare Services

Author : Uma N. Dulhare
Publisher : CRC Press
ISBN 13 : 1000844277
Total Pages : 493 pages
Book Rating : 4.0/5 (8 download)

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Book Synopsis Handbook of Research on Artificial Intelligence and Soft Computing Techniques in Personalized Healthcare Services by : Uma N. Dulhare

Download or read book Handbook of Research on Artificial Intelligence and Soft Computing Techniques in Personalized Healthcare Services written by Uma N. Dulhare and published by CRC Press. This book was released on 2024-01-02 with total page 493 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume demonstrates the diverse state-of-the-art applications that combine artificial intelligence with soft computing, which has great potential for creating smart personalized healthcare services. The book showcases the myriad uses of AI and computer techniques in healthcare that employ deep learning, robotics, machine learning, blockchain, emerging cloud, edge computing, Practical Byzantine Fault Tolerance consensus, CNN architecture, Splunk, genetic algorithms (GA), DurBhashan, and many more. These technologies can be used in healthcare for enhanced data sharing, remote health monitoring, tele-rehabilitation, connecting rural populations with healthcare services, identifying diseases and health issues, automated medical diagnosis, analyzing information in surgical videos, ensuring timely communication and transportation during health disasters and emergencies, for optimizing expenditures, and more.