IBM Service Management Framework

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Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781717479259
Total Pages : 142 pages
Book Rating : 4.4/5 (792 download)

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Book Synopsis IBM Service Management Framework by : Gerardus Blokdyk

Download or read book IBM Service Management Framework written by Gerardus Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2018-04-27 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: What are the Key enablers to make this IBM Service Management Framework move? What business benefits will IBM Service Management Framework goals deliver if achieved? Are accountability and ownership for IBM Service Management Framework clearly defined? Does our organization need more IBM Service Management Framework education? What is the total cost related to deploying IBM Service Management Framework, including any consulting or professional services? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make IBM Service Management Framework investments work better. This IBM Service Management Framework All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth IBM Service Management Framework Self-Assessment. Featuring 709 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which IBM Service Management Framework improvements can be made. In using the questions you will be better able to: - diagnose IBM Service Management Framework projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in IBM Service Management Framework and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the IBM Service Management Framework Scorecard, you will develop a clear picture of which IBM Service Management Framework areas need attention. Your purchase includes access details to the IBM Service Management Framework self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.

IBM Service Management Suite for z/OS with Service Management Unite

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Author :
Publisher : IBM Redbooks
ISBN 13 : 0738455970
Total Pages : 26 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM Service Management Suite for z/OS with Service Management Unite by : Lorin Ullmann

Download or read book IBM Service Management Suite for z/OS with Service Management Unite written by Lorin Ullmann and published by IBM Redbooks. This book was released on 2017-02-01 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt: IBM® Service Management Suite for z/OS provides operators a transparent view of the IBM z Systems® compute landscape, including central electronic complexes (CECs), LPARs, and Sysplexes with key performance indicators for improved problem isolation, analysis, and diagnosis. This IBM Redbooks® Solution Guide describes Service Management Suite for z/OS and its new user interface, IBM Service Management Unite, and includes high-level architectures (for each solution) with their key components. The guide also explains the integration of Service Management Unite with Service Management Suite for z/OS components and integration with other IBM products and third-party solutions to create a comprehensive solution. The business value and usage scenarios are also included.

IT Service Management Best Practices Using IBM SmartCloud Control Desk

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Publisher : IBM Redbooks
ISBN 13 : 0738438677
Total Pages : 802 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IT Service Management Best Practices Using IBM SmartCloud Control Desk by : Axel Buecker

Download or read book IT Service Management Best Practices Using IBM SmartCloud Control Desk written by Axel Buecker and published by IBM Redbooks. This book was released on 2013-12-12 with total page 802 pages. Available in PDF, EPUB and Kindle. Book excerpt: SmartCloud Control Desk is a comprehensive IT Asset and Service Management solution that helps reduce cost and minimize service disruptions. It does so through automated service request handling, efficient change management, and optimized asset lifecycle management across IT and enterprise domains. SmartCloud Control Desk helps to reduce total cost of ownership by using one unified solution to license, install, and manage multiple ITIL processes under one price point. It can also help reduce business risk by using advanced impact analysis and defining automated change procedures that ensure integrity of existing infrastructure while supporting business agility. SmartCloud Control Desk improves efficiency and quality of service by unifying asset, change, and problem management. It lowers cost and mitigates license compliance risk by performing end to end software asset management. It also delivers an adaptive, role-based simplified UI that can be more intuitive for novice users, which reduces training costs, while allowing access from anywhere at anytime through mobile device support that includes BlackBerry, iOS, and Android. In addition, SmartCloud Control Desk supports both a profit center business model for internal IT organizations, and an external Service Provider model. It allows organizations to manage customers and customer agreements and bills for managed assets, usage, and work activities while improving utilization rates and reducing unnecessary purchases by managing the IT asset lifecycle. You can deploy SmartCloud Control Desk in a variety of ways; traditional on-premise, SaaS, VM image. This approach can make it more affordable to meet your current business needs, and seamlessly move between delivery models while keeping the same functionality. This IBM® Redbooks® publication covers IBM SmartCloud® Control Desk product configuration, customization, and implementation best practices.

Information Technology Governance and Service Management: Frameworks and Adaptations

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Author :
Publisher : IGI Global
ISBN 13 : 1605660094
Total Pages : 495 pages
Book Rating : 4.6/5 (56 download)

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Book Synopsis Information Technology Governance and Service Management: Frameworks and Adaptations by : Cater-Steel, Aileen

Download or read book Information Technology Governance and Service Management: Frameworks and Adaptations written by Cater-Steel, Aileen and published by IGI Global. This book was released on 2008-08-31 with total page 495 pages. Available in PDF, EPUB and Kindle. Book excerpt: Increasingly, information technology governance is being considered an integral part of corporate governance. There has been a rapid increase in awareness and adoption of IT governance as well as the desire to conform to national governance requirements to ensure that IT is aligned with the objectives of the organization. Information Technology Governance and Service Management: Frameworks and Adaptations provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management. A must-have resource for academics, students, and practitioners in fields affected by IT in organizations, this work gathers authoritative perspectives on the state of research on organizational challenges and benefits in current IT governance frameworks, adoption, and incorporation.

Exploring IBM E-business Software

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Publisher : Maximum Press
ISBN 13 : 9781931644006
Total Pages : 374 pages
Book Rating : 4.6/5 (44 download)

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Book Synopsis Exploring IBM E-business Software by : Casey Young

Download or read book Exploring IBM E-business Software written by Casey Young and published by Maximum Press. This book was released on 2003 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: This detailed look at IBM’s software products for e-business enables IBM users to gain a fundamental understanding of e-business architecture, where IBM software products fit into that architecture, and where to go to get more information. The main products and platforms for development tools and components, application server software, and secure network and management software are described. This book also distinguishes between two or more IBM software products that appear to serve the same purpose but really have different applications. Key products covered include DB2, Web Sphere, Lotus Domino, and Tivoli. This replaces 1885068581.

Enterprise J2ME

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Publisher : Prentice Hall Professional
ISBN 13 : 9780131405301
Total Pages : 488 pages
Book Rating : 4.4/5 (53 download)

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Book Synopsis Enterprise J2ME by : Michael Juntao Yuan

Download or read book Enterprise J2ME written by Michael Juntao Yuan and published by Prentice Hall Professional. This book was released on 2004 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt: bull; Covers basic J2ME profiles and popular mobile Java APIs fresh from the Java Community Process bull; Explains wireless Java technologies that enable mobile commerce and Web services bull; Provides complete sample code for each technology covered bull; Written by award-winning author, Michael Yuan -- JavaWorld columnist for the "Wireless Java " column

Business Process Management Design Guide: Using IBM Business Process Manager

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Publisher : IBM Redbooks
ISBN 13 : 0738440590
Total Pages : 272 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Business Process Management Design Guide: Using IBM Business Process Manager by : Dr. Ali Arsanjani

Download or read book Business Process Management Design Guide: Using IBM Business Process Manager written by Dr. Ali Arsanjani and published by IBM Redbooks. This book was released on 2015-04-27 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: IBM® Business Process Manager (IBM BPM) is a comprehensive business process management (BPM) suite that provides visibility and management of your business processes. IBM BPM supports the whole BPM lifecycle approach: Discover and document Plan Implement Deploy Manage Optimize Process owners and business owners can use this solution to engage directly in the improvement of their business processes. IBM BPM excels in integrating role-based process design, and provides a social BPM experience. It enables asset sharing and creating versions through its Process Center. The Process Center acts as a unified repository, making it possible to manage changes to the business processes with confidence. IBM BPM supports a wide range of standards for process modeling and exchange. Built-in analytics and search capabilities help to further improve and optimize the business processes. This IBM Redbooks® publication provides valuable information for project teams and business people that are involved in projects using IBM BPM. It describes the important design decisions that you face as a team. These decisions invariably have an effect on the success of your project. These decisions range from the more business-centric decisions, such as which should be your first process, to the more technical decisions, such as solution analysis and architectural considerations.

A Semantic Wiki-based Platform for IT Service Management

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Publisher : KIT Scientific Publishing
ISBN 13 : 3731503336
Total Pages : 634 pages
Book Rating : 4.7/5 (315 download)

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Book Synopsis A Semantic Wiki-based Platform for IT Service Management by : Kleiner, Frank

Download or read book A Semantic Wiki-based Platform for IT Service Management written by Kleiner, Frank and published by KIT Scientific Publishing. This book was released on 2015-02-25 with total page 634 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book researches the use of a semantic wiki in the area of IT Service Management within the IT department of an SME. An emphasis of the book lies in the design and prototypical implementation of tools for the integration of ITSM-relevant information into the semantic wiki, as well as tools for interactions between the wiki and external programs. The result of the book is a platform for agile, semantic wiki-based ITSM for IT administration teams of SMEs.

Web Information Systems Engineering - WISE 2005

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Publisher : Springer Science & Business Media
ISBN 13 : 3540300171
Total Pages : 790 pages
Book Rating : 4.5/5 (43 download)

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Book Synopsis Web Information Systems Engineering - WISE 2005 by : Anne H.H. Ngu

Download or read book Web Information Systems Engineering - WISE 2005 written by Anne H.H. Ngu and published by Springer Science & Business Media. This book was released on 2005-11-04 with total page 790 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the 6th International Conference on Web Information Systems Engineering, WISE 2005, held in New York, NY, USA, in November 2005. The 30 revised full papers and 20 revised short papers presented together with 18 poster papers were carefully reviewed and selected from 259 submissions. The papers are organized in topical sections on Web mining, Web information retrieval, metadata management, ontology and semantic Web, XML, Web service method, Web service structure, collaborative methodology, P2P, ubiquitous and mobile, document retrieval applications, Web services and e-commerce, recommendation and Web information extraction, P2P, grid and distributed management, and advanced issues. The presentation is rounded off by 14 industrial papers and the abstracts of 4 tutorial sessions.

Performance and Capacity Themes for Cloud Computing

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Publisher : IBM Redbooks
ISBN 13 : 0738451207
Total Pages : 76 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Performance and Capacity Themes for Cloud Computing by : Elisabeth Stahl

Download or read book Performance and Capacity Themes for Cloud Computing written by Elisabeth Stahl and published by IBM Redbooks. This book was released on 2013-03-20 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: This IBM® RedpaperTM is the second in a series that addresses the performance and capacity considerations of the evolving cloud computing model. The first Redpaper publication (Performance Implications of Cloud Computing, REDP-4875) introduced cloud computing with its various deployment models, support roles, and offerings along with IT performance and capacity implications associated with these deployment models and offerings. In this redpaper, we discuss lessons learned in the two years since the first paper was written. We offer practical guidance about how to select workloads that work best with cloud computing, and about how to address areas, such as performance testing, monitoring, service level agreements, and capacity planning considerations for both single and multi-tenancy environments. We also provide an example of a recent project where cloud computing solved current business needs (such as cost reduction, optimization of infrastructure utilization, and more efficient systems management and reporting capabilities) and how the solution addressed performance and capacity challenges. We conclude with a summary of the lessons learned and a perspective about how cloud computing can affect performance and capacity in the future.

Using the IBM Security Framework and IBM Security Blueprint to Realize Business-Driven Security

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Publisher : IBM Redbooks
ISBN 13 : 0738437891
Total Pages : 240 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Using the IBM Security Framework and IBM Security Blueprint to Realize Business-Driven Security by : Axel Buecker

Download or read book Using the IBM Security Framework and IBM Security Blueprint to Realize Business-Driven Security written by Axel Buecker and published by IBM Redbooks. This book was released on 2014-02-06 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Security is a major consideration in the way that business and information technology systems are designed, built, operated, and managed. The need to be able to integrate security into those systems and the discussions with business functions and operations exists more than ever. This IBM® Redbooks® publication explores concerns that characterize security requirements of, and threats to, business and information technology (IT) systems. This book identifies many business drivers that illustrate these concerns, including managing risk and cost, and compliance to business policies and external regulations. This book shows how these drivers can be translated into capabilities and security needs that can be represented in frameworks, such as the IBM Security Blueprint, to better enable enterprise security. To help organizations with their security challenges, IBM created a bridge to address the communication gap between the business and technical perspectives of security to enable simplification of thought and process. The IBM Security Framework can help you translate the business view, and the IBM Security Blueprint describes the technology landscape view. Together, they can help bring together the experiences that we gained from working with many clients to build a comprehensive view of security capabilities and needs. This book is intended to be a valuable resource for business leaders, security officers, and consultants who want to understand and implement enterprise security by considering a set of core security capabilities and services.

Test and Analysis of Web Services

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Publisher : Springer Science & Business Media
ISBN 13 : 3540729127
Total Pages : 473 pages
Book Rating : 4.5/5 (47 download)

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Book Synopsis Test and Analysis of Web Services by : Luciano Baresi

Download or read book Test and Analysis of Web Services written by Luciano Baresi and published by Springer Science & Business Media. This book was released on 2007-09-13 with total page 473 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors have here put together the first reference on all aspects of testing and validating service-oriented architectures. With contributions by leading academic and industrial research groups it offers detailed guidelines for the actual validation process. Readers will find a comprehensive survey of state-of-the-art approaches as well as techniques and tools to improve the quality of service-oriented applications. It also includes references and scenarios for future research and development.

The Landscape of Pervasive Computing Standards

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Publisher : Springer Nature
ISBN 13 : 303102480X
Total Pages : 89 pages
Book Rating : 4.0/5 (31 download)

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Book Synopsis The Landscape of Pervasive Computing Standards by : Sumi Helal

Download or read book The Landscape of Pervasive Computing Standards written by Sumi Helal and published by Springer Nature. This book was released on 2022-05-31 with total page 89 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lecture presents a first compendium of established and emerging standards in pervasive computing systems. The lecture explains the role of each of the covered standards and explains the relationship and interplay among them. Hopefully, the lecture will help piece together the various standards into a sensible and clear landscape. The lecture is a digest, reorganization, and a compilation of several short articles that have been published in the “Standards and Emerging Technologies” department of the IEEE Pervasive Computing magazine. The articles have been edited and shortened or expanded to provide the necessary focus and uniform coverage depth. There are more standards and common practices in pervasive systems than the lecture could cover. However, systems perspective and programmability of pervasive spaces, which are the main foci of the lecture, set the scope and determined which standards should be included. The lecture explains what it means to program a pervasive space and introduces the new requirements brought about by pervasive computing. Among the standards the lecture covers are sensors and device standards, service-oriented device standards, service discovery and delivery standards, service gateway standards, and standards for universal interactions with pervasive spaces. In addition, the emerging sensor platform and domestic robots technologies are covered and their essential new roles explained. The lecture also briefly covers a set of standards that represents an ecosystem for the emerging pervasive healthcare industry. Audiences who may benefit from this lecture include (1) academic and industrial researchers working on sensor-based, pervasive, or ubiquitous computing R&D; (2) system integrator consultants and firms, especially those concerned with integrating sensors, actuators, and devices to their enterprise and business systems; (3) device, smart chips, and sensor manufacturers; (4) government agencies; (5) the healthcare IT and pervasive health industries; and (6) other industries such as logistics, manufacturing, and the emerging smart grid and environment sustainability industries. Table of Contents: Preface / Acknowledgments / Introduction / Sensor and Device Standards / Service-Oriented Device Architecture (SODA) / Sensor Platforms / Service Discovery and Delivery Standards / The Open Services Gateway Initiative (OSGi ) / Universal Interactions / Domestic Robots for Smart Space Interactions / Continua: An Interoperable Personal Health Echosystem / References / Author Biography

CRC Handbook of Modern Telecommunications

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Publisher : CRC Press
ISBN 13 : 1420078089
Total Pages : 679 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis CRC Handbook of Modern Telecommunications by : Patricia A. Morreale

Download or read book CRC Handbook of Modern Telecommunications written by Patricia A. Morreale and published by CRC Press. This book was released on 2018-09-03 with total page 679 pages. Available in PDF, EPUB and Kindle. Book excerpt: Addressing the most dynamic areas of the ever-changing telecommunications landscape, the second edition of the bestselling CRC Handbook of Modern Telecommunications once again brings together the top minds and industry pioneers in wireless communication networks, protocols, and devices. In addition to new discussions of radio frequency identification (RFID) and wireless sensor networks, including cognitive radio networks, this important reference systematically addresses network management and administration, as well as network organization and governance, topics that have evolved since the development of the first edition. Extensively updated and expanded, this second edition provides new information on: Wireless sensor networks RFID Architectures Intelligent Support Systems Service delivery integration with the Internet Information life cycle and service level management Management of emerging technologies Web performance management Business intelligence and analytics The text details the latest in voice communication techniques, advanced communication concepts, network organization, governance, traffic management, and emerging trends. This comprehensive handbook provides telecommunications professionals across all fields with ready access to the knowledge they require and arms them with the understanding of the role that evolving technologies will play in the development of the telecommunications systems of tomorrow.

End-to-end Service Management Using IBM Service Management Portfolio

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Publisher : IBM.Com/Redbooks
ISBN 13 : 9780738432212
Total Pages : 0 pages
Book Rating : 4.4/5 (322 download)

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Book Synopsis End-to-end Service Management Using IBM Service Management Portfolio by : Vasfi Gucer

Download or read book End-to-end Service Management Using IBM Service Management Portfolio written by Vasfi Gucer and published by IBM.Com/Redbooks. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing

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Author :
Publisher : Springer
ISBN 13 : 3540705600
Total Pages : 264 pages
Book Rating : 4.5/5 (47 download)

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Book Synopsis Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing by : Roger Lee

Download or read book Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing written by Roger Lee and published by Springer. This book was released on 2008-09-10 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 9th ACIS International Conference on Software Engineering, Artificial Intelligence, Networking, and Parallel/Distributed Computing, held in Phuket Thailand on August 6 – 8, 2008 is aimed at bringing together researchers and scientist, businessmen and entrepreneurs, teachers and students to discuss the numerous fields of computer science, and to share ideas and information in a meaningful way. This publication captures 20 of the conference’s most promising papers, and we impatiently await the important contributions that we know these authors will bring to the field.

Service-Oriented Computing – ICSOC 2018 Workshops

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Author :
Publisher : Springer
ISBN 13 : 3030176428
Total Pages : 492 pages
Book Rating : 4.0/5 (31 download)

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Book Synopsis Service-Oriented Computing – ICSOC 2018 Workshops by : Xiao Liu

Download or read book Service-Oriented Computing – ICSOC 2018 Workshops written by Xiao Liu and published by Springer. This book was released on 2019-04-09 with total page 492 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the revised selected papers of the scientific satellite events that were held in conjunction with the 16th International Conference on Service-Oriented Computing, ICSOC 2018, held in Hangzhou, China, in November 2018. The ICSOC 2018 workshop track consisted of six workshops on a wide range of topics that fall into the general area of service computing. A special focus this year was on Internet of Things, Data Analytics, and Smart Services: First International Workshop on Data-Driven Business Services (DDBS)First International Workshop on Networked Learning Systems for Secured IoT Services and Its Applications (NLS4IoT)8th International Workshop on Context-Aware and IoT Services (CIoTS)Third International Workshop on Adaptive Service-oriented and Cloud Applications (ASOCA2018)Third International Workshop on IoT Systems for Context-aware Computing (ISyCC)First International Workshop on AI and Data Mining for Services (ADMS)