Human Resource Management for the Hospitality and Tourism Industries

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Author :
Publisher : Routledge
ISBN 13 : 1136397167
Total Pages : 322 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Human Resource Management for the Hospitality and Tourism Industries by : Dennis Nickson

Download or read book Human Resource Management for the Hospitality and Tourism Industries written by Dennis Nickson and published by Routledge. This book was released on 2007-02-19 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry. It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader picture, the text then begin to focus much more explicitly on a variety of HR policies and practices such as: • recruitment and selection: the effects of ICT, skills required specific for the industry and the nature of advertising • legislation and equal opportunities: illegal discrimination and managing diversity • staff health and welfare: violence in the workplace, working time directives, smoking and alcohol and drug misuse • remuneration strategies in the industry: the ‘cafeteria award’ approach, minimum wage and tipping Human Resource Management for the Hospitality and Tourism Industries is illustrated throughout with both examples of best practice for prescriptive teaching and discussion, and international case studies to exercise problem solving techniques and contextualise learning. It incorporates a user friendly layout and includes pedagogic features such as: chapter outlines and objectives, HRM in practice – boxed examples, reflective review questions, web links’ discussion questions and further reading. Accompanying the text are online supplementary lecturer materials including downloadable figures from the book, PowerPoint slides, further cases and extra exercises and points for discussion.

Handbook of Human Resource Management in the Tourism and Hospitality Industries

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1786431378
Total Pages : pages
Book Rating : 4.7/5 (864 download)

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Book Synopsis Handbook of Human Resource Management in the Tourism and Hospitality Industries by : Ronald J. Burke

Download or read book Handbook of Human Resource Management in the Tourism and Hospitality Industries written by Ronald J. Burke and published by Edward Elgar Publishing. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of the major human resource challenges facing the hospitality and tourism sector today.

Sustainable Human Resource Management in Tourism

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Author :
Publisher : Springer Nature
ISBN 13 : 3030417352
Total Pages : 237 pages
Book Rating : 4.0/5 (34 download)

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Book Synopsis Sustainable Human Resource Management in Tourism by : Tom Baum

Download or read book Sustainable Human Resource Management in Tourism written by Tom Baum and published by Springer Nature. This book was released on 2020-04-11 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the application of sustainable HRM principles within tourism in the specific context of Africa, a neglected area of study. It draws on diverse aspects of HRM, from the micro- (individual) through the meso-level (organisational) to the macro-level (policy, governmental). It also reflects the diverse challenges facing a critical area within emerging African tourism, that of its workforce. The book is substantially research-based and provides a state-of-the-art picture of emergent studies in this area, drawing on case examples from a wide-range of African contexts. As such, it provides a comprehensive resource and starts discussion in an emergent research area.

Contemporary Human Resources Management in the Tourism Industry

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Author :
Publisher : IGI Global
ISBN 13 : 152255761X
Total Pages : 405 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Contemporary Human Resources Management in the Tourism Industry by : Tüzünkan, Demet

Download or read book Contemporary Human Resources Management in the Tourism Industry written by Tüzünkan, Demet and published by IGI Global. This book was released on 2018-08-24 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: The tourism industry is the largest service industry and the largest employment generator in the world. This was made possible by increasing globalization and disposable income, with the labor force playing an important role. Factors such as quality of services and business performance depend on a well-educated, well-trained, skilled, enthusiastic, and committed workforce. Contemporary Human Resources Management in the Tourism Industry is a pivotal reference source that provides research on the role of human resource departments in creating value for the workplace through innovation and efficient work processes. While highlighting topics such as organizational structure, gender equality, and employee motivation, this publication explores the development of organizational culture, as well as methods of translating business strategy into action through dramatically managing staff on all levels in the tourism industry. This book is ideally designed for human resources managers, business owners, business professionals, researchers, and academicians seeking current research on the organizational skills and strategies necessary in creating effective tourism businesses.

Human Resource Management in the Hospitality Industry

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Author :
Publisher : Routledge
ISBN 13 : 0415632536
Total Pages : 354 pages
Book Rating : 4.4/5 (156 download)

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Book Synopsis Human Resource Management in the Hospitality Industry by : Michael John Boella

Download or read book Human Resource Management in the Hospitality Industry written by Michael John Boella and published by Routledge. This book was released on 2013 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.

Human Resource Management in the Hospitality and Tourism Industry

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Author :
Publisher : Routledge
ISBN 13 : 1317856252
Total Pages : 224 pages
Book Rating : 4.3/5 (178 download)

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Book Synopsis Human Resource Management in the Hospitality and Tourism Industry by : Michael Riley

Download or read book Human Resource Management in the Hospitality and Tourism Industry written by Michael Riley and published by Routledge. This book was released on 2014-04-23 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change. Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.

Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press)

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Author :
Publisher : UUM Press
ISBN 13 : 9672210361
Total Pages : 142 pages
Book Rating : 4.6/5 (722 download)

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Book Synopsis Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press) by : Rozila Ahmad

Download or read book Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press) written by Rozila Ahmad and published by UUM Press. This book was released on 2019-01-01 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Human Resource Management in Tourism and Hospitality Industry is written for the reference of students taking courses related to human resource management in tourism and hospitality industry. This book contains some information of tourism and hospitality industry in Malaysia. Included in this book is information regarding industrial relations in Malaysia which applies Malaysian laws as some of the international laws are not applicable in Malaysia. This book applies new theories and information from a new source of reference to help students gain a new perspective on human resource management in the tourism and hospitality industry. The scope of the content is comprised of the overview of human resource management in tourism and hospitality industry, recruitment and selection, motivation, training and development, performance appraisal, reward, organization communication, employee relations and labour relations, leadership, international HRM, and the future of HRM in the tourism and hospitality industry.

Handbook of Research on Human Capital and People Management in the Tourism Industry

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Author :
Publisher : IGI Global
ISBN 13 : 179984319X
Total Pages : 472 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Handbook of Research on Human Capital and People Management in the Tourism Industry by : Costa, Vânia Gonçalves

Download or read book Handbook of Research on Human Capital and People Management in the Tourism Industry written by Costa, Vânia Gonçalves and published by IGI Global. This book was released on 2020-10-09 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: The tourism industry is an industry of people and is directly dependent on the performance of activities, skills, professionalism, quality, and competitiveness. Approaching the perspective of people management stresses the need to humanize companies, making empowerment and commitment easier. These are key to setting “talents” and, more importantly, to encouraging these individuals to put their creative capacities to the service of the companies for which they work. Only by being collaborative internally does business gain competitive capacity in the global marketplace. This aspect is crucial in tourism in the face of strong and growing competition in the sector. Human Capital and People Management in the Tourism Industry is a crucial reference source that reveals groundbreaking human resource policies for tourism destinations, revolutionary human capital managerial business approaches in tourism, innovative tourism training perspectives, and new tourism qualification prospects. Featuring research on topics such as intellectual capital, human resource management, and financial performance, this book is ideally designed for business managers, entrepreneurs, human resource officers, industry professionals, academicians, students, and researchers.

Human Resource Management for Hospitality, Tourism and Events

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Author :
Publisher : Routledge
ISBN 13 : 113600145X
Total Pages : 403 pages
Book Rating : 4.1/5 (36 download)

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Book Synopsis Human Resource Management for Hospitality, Tourism and Events by : Dennis Nickson

Download or read book Human Resource Management for Hospitality, Tourism and Events written by Dennis Nickson and published by Routledge. This book was released on 2013-08-29 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: Please note: this title will publish in January 2012. This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course.

Human Resources and Tourism

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Author :
Publisher : Channel View Publications
ISBN 13 : 1845411390
Total Pages : 298 pages
Book Rating : 4.8/5 (454 download)

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Book Synopsis Human Resources and Tourism by : Darren Lee-Ross

Download or read book Human Resources and Tourism written by Darren Lee-Ross and published by Channel View Publications. This book was released on 2010 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book combines theoretical and practical aspects of applied human resources management using a critical lens. It is both a descriptive and analytical journey through the tourism sector which, due to its nature, may be described as a relatively deregulated and eclectic industry. In such a context, human resource practice as presented in this book reflects these extremes.

Cultural and Tourism Innovation in the Digital Era

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Author :
Publisher : Springer
ISBN 13 : 9783030363444
Total Pages : 659 pages
Book Rating : 4.3/5 (634 download)

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Book Synopsis Cultural and Tourism Innovation in the Digital Era by : Vicky Katsoni

Download or read book Cultural and Tourism Innovation in the Digital Era written by Vicky Katsoni and published by Springer. This book was released on 2021-02-13 with total page 659 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores a wide range of emerging cultural, heritage, and other tourism issues that will shape the future of hospitality and tourism research and practice in the digital and innovation era. It offers stimulating new perspectives in the fields of tourism, travel, hospitality, culture and heritage, leisure, and sports within the context of a knowledge society and smart economy. A central theme is the need to adopt a more holistic approach to tourism development that is aligned with principles of sustainability; at the same time, the book critically reassesses the common emphasis on innovation as a tool for growth-led and market-oriented development. In turn, fresh approaches to innovation practices underpinned by ethics and sustainability are encouraged, and opportunities for the exploration of new research avenues and projects on innovation in tourism are highlighted. Based on the proceedings of the Sixth International Conference of the International Association of Cultural and Digital Tourism (IACuDiT) and edited in collaboration with IACuDiT, the book will appeal to a broad readership encompassing academia, industry, government, and other organizations.

Handbook of Hospitality Human Resources Management

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Author :
Publisher : Routledge
ISBN 13 : 1136400044
Total Pages : 560 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Handbook of Hospitality Human Resources Management by : Dana V Tesone

Download or read book Handbook of Hospitality Human Resources Management written by Dana V Tesone and published by Routledge. This book was released on 2008-09-10 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.

Research Anthology on Human Resource Practices for the Modern Workforce

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Author :
Publisher : IGI Global
ISBN 13 : 1668438747
Total Pages : 2224 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Research Anthology on Human Resource Practices for the Modern Workforce by : Management Association, Information Resources

Download or read book Research Anthology on Human Resource Practices for the Modern Workforce written by Management Association, Information Resources and published by IGI Global. This book was released on 2021-12-30 with total page 2224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human resource departments have been a crucial part of business practices for decades and particularly in modern times as professionals deal with multigenerational workers, diversity initiatives, and global health and economic crises. There is a necessity for human resource departments to change as well to adapt to new societal perspectives, technology, and business practices. It is important for human resource managers to keep up to date with all emerging human resource practices in order to support successful and productive organizations. The Research Anthology on Human Resource Practices for the Modern Workforce presents a dynamic and diverse collection of global practices for human resource departments. This anthology discusses the emerging practices as well as modern technologies and initiatives that affect the way human resources must be conducted. Covering topics such as machine learning, organizational culture, and social entrepreneurship, this book is an excellent resource for human resource employees, managers, CEOs, employees, business students and professors, researchers, and academicians.

Sustainable Human Resource Management

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Author :
Publisher : Springer Nature
ISBN 13 : 9811556563
Total Pages : 314 pages
Book Rating : 4.8/5 (115 download)

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Book Synopsis Sustainable Human Resource Management by : Sita Vanka

Download or read book Sustainable Human Resource Management written by Sita Vanka and published by Springer Nature. This book was released on 2020-08-13 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a multi-stakeholder perspective on sustainable HRM for the policymakers, managers and academics, addressing issues, approaches, research studies/frameworks and emerging patterns relating to the subject. It discusses various aspects of sustainability, such as making HR more responsible for ensuring sustainability focusing on the triple bottom line, characteristics of sustainable HRM, psychological contracts, emotional intelligence, and psychological capital. The book also explores organizational citizenship behavior, employment relations, employee engagement, sustainable leadership, disruptive HR practices, sustaining employee motivation, educational sustainability, sustainable career management, sustainable environment, employer and employee branding, sustainable organizations, organization culture, training for sustainability, sustainable employee performance, business sustainability and sustainable employability. It provides an update on the concept, processes, issues and emerging paradigms from multidimensional and cross-country perspectives to showcase sustainable HR practices, and appeals to the academics, practitioners and policymakers in the area of HRM.

Tourism Challenges in the 21st Century

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Author :
Publisher : World Tourism Organization Publications
ISBN 13 : 9789284404025
Total Pages : 156 pages
Book Rating : 4.4/5 (4 download)

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Book Synopsis Tourism Challenges in the 21st Century by : World Tourism Organization

Download or read book Tourism Challenges in the 21st Century written by World Tourism Organization and published by World Tourism Organization Publications. This book was released on 2000 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Human Resource Development in Tourism Industry

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Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (137 download)

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Book Synopsis Human Resource Development in Tourism Industry by : Y.Chitra Rekha

Download or read book Human Resource Development in Tourism Industry written by Y.Chitra Rekha and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism has emerged as an important socioeconomic activity. It is an important international industry and a leading economic driver of the 21st century service sector. Human Resource Development (HRD) is central to the sustainability-oriented tourism development initiative. It has been observed that over the years, there has been a change in the demand and supply pattern of human resources for the travel industry, with the demand in favor of more educated and specialized personnel. However, the development of human resources in tourism is subject to a number of obstacles, and is severely lagging in terms of professionalism. There is no evidence of any kind of HRD approach being followed by the tour operators/travel agencies. Skill shortage within the industry is an outcome of short-term management and lack of investment in people. The tourism workforce appears to be "uneducated, unmotivated, untrained, unskilled and unproductive". Thus, there is a need to enhance the image of the industry personnel through standard human resource management and development practices, which require the cooperation of the people involved in the tourism business. In this Paper an effort has been made to shed light on problems and challenges of HRD in the tourism industry in India.

Human Resources Management in the Hospitality Industry

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470084804
Total Pages : 506 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis Human Resources Management in the Hospitality Industry by : David K. Hayes

Download or read book Human Resources Management in the Hospitality Industry written by David K. Hayes and published by John Wiley & Sons. This book was released on 2009 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.