Return on Investment in Training and Performance Improvement Programs

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Author :
Publisher : Taylor & Francis
ISBN 13 : 104002307X
Total Pages : 438 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Return on Investment in Training and Performance Improvement Programs by : Patricia Pulliam Phillips

Download or read book Return on Investment in Training and Performance Improvement Programs written by Patricia Pulliam Phillips and published by Taylor & Francis. This book was released on 2024-05-01 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patricia Pulliam Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition includes chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, human resources, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development and performance improvement at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers. See the offer on page 384 at the back of the book.

From Training to Performance Improvement

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Author :
Publisher : Pfeiffer
ISBN 13 : 9780787911201
Total Pages : 0 pages
Book Rating : 4.9/5 (112 download)

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Book Synopsis From Training to Performance Improvement by : Jim Fuller

Download or read book From Training to Performance Improvement written by Jim Fuller and published by Pfeiffer. This book was released on 1999-05-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Achieve measurable gains! Organizations are spending millions of dollars every year trainingemployees. Yet why are organizations sending their employees totraining? They often don't know. Training is a quick fix; many managers don't believe that it reallyworks. But even if it isn't the appropriate solution to a problem,many organizations automatically implement training for lack of amore reasoned, thoughtful alternative. Here's the approach you've waited for: performance improvement. JimFuller and Jeanne Farrington show you how to achieve measurablegains by implementing this cutting-edge technique at yourorganization. "A practical guide for identifying and eliminating the root causesof business problems. Business leaders and human resourceprofessionals responsible for turning around bottom-line resultswill find From Training to Performance Improvement well worth theread." -- Kathleen Dalton, Procter & Gamble "Clear, concise, and compelling. This book is a great asset forexecutives and management teams who are seeking ways to makechanges that will count." -- James J. Hill, manager of executive education, SunMicrosystems "A must for human resource development professionals and managersinterested in moving their organizations from training to abusiness-goal focused performance improvement system. Fuller andFarrington have 'been there.' They give the reader the benefit oftheir considerable experience on how to guide large and smallorganizations toward a human performance technology strategy.Unique, persuasive, and field-tested." -- Richard E. Clark, professor and director, doctoral program inhuman performance at work, University of Southern California You'll learn how to: * Explain and sell the notion of performance improvement toorganizations * Surmount obstacles that can prevent organizations from achievingtheir full potential * Demonstrate the results of your efforts . . . and muchmore! As director of learning at a Fortune 20 company, where he workedfor eighteen years, Jim Fuller helped to lead his corporation to aperformance breakthrough. In this hands-on resource, Fuller andseasoned consultant Jeanne Farrington show you how to make thistransition at your organization.

The Wiley Blackwell Handbook of the Psychology of Training, Development, and Performance Improvement

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118744624
Total Pages : 550 pages
Book Rating : 4.1/5 (187 download)

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Book Synopsis The Wiley Blackwell Handbook of the Psychology of Training, Development, and Performance Improvement by : Kurt Kraiger

Download or read book The Wiley Blackwell Handbook of the Psychology of Training, Development, and Performance Improvement written by Kurt Kraiger and published by John Wiley & Sons. This book was released on 2014-11-12 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt: The latest Wiley Blackwell Handbook of Organizational Psychology uses a psychological perspective, and a uniquely global focus, to review the latest literature and research in the interconnected fields of training, development, and performance appraisal. Maintains a truly global focus on the field with top international contributors exploring research and practice from around the world Offers researchers and professionals essential information for building a talented organization, a critical and challenging task for organizational success in the 21st century Covers a diverse range of topics, including needs analysis, job design, active learning, self-regulation, simulation approaches, 360-degree feedback, and virtual learning environments

10-Step Evaluation for Training and Performance Improvement

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Author :
Publisher : SAGE Publications
ISBN 13 : 1544323956
Total Pages : 442 pages
Book Rating : 4.5/5 (443 download)

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Book Synopsis 10-Step Evaluation for Training and Performance Improvement by : Seung Youn (Yonnie) Chyung

Download or read book 10-Step Evaluation for Training and Performance Improvement written by Seung Youn (Yonnie) Chyung and published by SAGE Publications. This book was released on 2018-09-27 with total page 442 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written with a learning-by-doing approach in mind, 10-Step Evaluation for Training and Performance Improvement gives students actionable instruction for identifying, planning, and implementing a client-based program evaluation. The book introduces readers to multiple evaluation frameworks and uses problem-based learning to guide them through a 10-step evaluation process. As students read the chapters, they produce specific deliverables that culminate in a completed evaluation project.

Performance Consulting

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 9781881052302
Total Pages : 376 pages
Book Rating : 4.0/5 (523 download)

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Book Synopsis Performance Consulting by : Dana Gaines Robinson

Download or read book Performance Consulting written by Dana Gaines Robinson and published by Berrett-Koehler Publishers. This book was released on 1995 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: The traditional training process confuses training activity with performance improvement by focusing on employees' learning needs, rather than on their performance needs. Traditional programs focus on developing excellent learning experiences, while failing to ensure that the newly acquired skills are transferred to the job. Thus, to be effective, training professionals must become ""performance consultants, "" shifting their focus from training delivery to the performance of the company and its individual contributors. Dana & Jim Robinson describe an approach suitable for use in any organizational setting or industry and with any content area. Dozens of useful tools, illustrative exercises, and a case study that threads through the book show how the techniques described are applied in an organizational setting.

Building Expertise

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0787988448
Total Pages : 514 pages
Book Rating : 4.7/5 (879 download)

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Book Synopsis Building Expertise by : Ruth C. Clark

Download or read book Building Expertise written by Ruth C. Clark and published by John Wiley & Sons. This book was released on 2008-09-22 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: This third edition of the classic resource, Building Expertise draws on the most recent evidence on how to build innovative forms of expertise and translates that evidence into guidelines for instructional designers, course developers and facilitators, technical communicators, and other human performance professionals. Ruth Colvin Clark summarizes psychological theories concerning ways instructional methods support human learning processes. Filled with updated research and new illustrative examples, this new edition offers trainers evidence-based guidelines to help them accelerate genuine expertise within their organizations.

Fundamentals of Performance Improvement

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118025245
Total Pages : 706 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Fundamentals of Performance Improvement by : Darlene Van Tiem

Download or read book Fundamentals of Performance Improvement written by Darlene Van Tiem and published by John Wiley & Sons. This book was released on 2012-05-01 with total page 706 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fundamentals of Performance Improvement, 3rd Edition Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions. “It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?” —CEDRIC T. COCO, CPT, SVP, Learning and Organizational Effectiveness, Lowe’s Companies “Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations.” —DIANA WHITNEY, PhD, president, Corporation for Positive Change “If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process.” —JAMES A. PERSHING, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University “Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context.” —DALJIT SINGH, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia

Human Performance Improvement

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Author :
Publisher : Routledge
ISBN 13 : 113639737X
Total Pages : 426 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Human Performance Improvement by : William J. Rothwell

Download or read book Human Performance Improvement written by William J. Rothwell and published by Routledge. This book was released on 2012-06-14 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety. Written by a group of highly respected authors in the field, this book will show you how to:- - discover and analyze performance gaps - plan for future improvements in human performance - design and develop cost-effective interventions to close performance gaps.

Fundamentals of Performance Technology

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Author :
Publisher : Pfeiffer
ISBN 13 :
Total Pages : 268 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Fundamentals of Performance Technology by : Darlene Van Tiem

Download or read book Fundamentals of Performance Technology written by Darlene Van Tiem and published by Pfeiffer. This book was released on 2004 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Moving from Training to Performance

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 9781576750391
Total Pages : 362 pages
Book Rating : 4.7/5 (53 download)

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Book Synopsis Moving from Training to Performance by : Dana Gaines Robinson

Download or read book Moving from Training to Performance written by Dana Gaines Robinson and published by Berrett-Koehler Publishers. This book was released on 1998 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: Consultants Dana and James Robinson work with clients to define performance requirements, determine performance gaps and training needs, and ensure that the work environment will support expected performance. Their new book is designed to help organizations move away from focusing on what employees need to learn, to a focus on performance to meet key organizational needs.

The Handbook of Communication Training

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Author :
Publisher : Routledge
ISBN 13 : 1351735349
Total Pages : 605 pages
Book Rating : 4.3/5 (517 download)

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Book Synopsis The Handbook of Communication Training by : J Wallace

Download or read book The Handbook of Communication Training written by J Wallace and published by Routledge. This book was released on 2018-09-03 with total page 605 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication remains a significant topic for job acquisition, development, and advancement. As such, there are no shortage of classes, seminars and books written on the subject. However, there are few designed for the corporate consultant that are not aligned with some proprietary system, traditional academic classrooms, or author’s speculation. These tend to be either inaccessible, questionable in their content, or specifically aligned with the producers’ interests. So where can the Communication trainers and consultants go to focus on fundamental touchstone research and practices? The Handbook of Communication Training is a powerful template, and first of its kind, for communication practitioners and academicians who wish to strengthen their professional capabilities. It also acts as a guide and standard for consumers and clients of these services. The chapters within are an outgrowth of the National Communication Association’s Training & Development Division’s desire to provide guidance, structure, and support for members and non-members alike. It is specifically targeted at those pursuing best practices regarding communication consulting, coaching, teaching and training. The 7 Best Practices presented in this book represent capabilities that are foundational to the effective transfer of communication promotion and skill enhancement. As such, these practices, and supporting chapters, should appeal to novice and experts alike.

Managing Performance Improvement Projects

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Author :
Publisher : Pfeiffer
ISBN 13 :
Total Pages : 264 pages
Book Rating : 4.3/5 (97 download)

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Book Synopsis Managing Performance Improvement Projects by : Jim Fuller

Download or read book Managing Performance Improvement Projects written by Jim Fuller and published by Pfeiffer. This book was released on 1997-05-07 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lead work projects from beginning to end . . . and make humanperformance technology happen! Copublished with the International Society for PerformanceImprovement (ISPI) Project teams are growing rapidly as performance improvementsolutions become more complex. Project management methods arebecoming necessary to successfully coordinate these large teams.Develop the skills you need to effectively manage your budget,time, and the quality of work on human performance technologyprojects. All the essential aspects of project development areaddressed, and the process is broken down into three main areas:preparing, planning, and implementing. You'll develop the skills to: * Define projects * Accelerate project development * Obtain sponsorship * Act as a consultant * Plan infrastructures * Create work breakdown structures * Identify depAndency relationships * Manage resources and optimize the plans * Analyze risks and plan for contingencies * Estimate schedules . . . and more! Learn what needs to be done after you finish a project to ensuresuccess. Don't just squeak by with mediocre management. Mediocremanagement can stifle the development of great ideas. Ideas willget projects started. But you won't achieve superior resultswithout effective management. Implement Fuller's project management process today and getresults!

10-Step Evaluation for Training and Performance Improvement

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Author :
Publisher : SAGE Publications
ISBN 13 : 1544323972
Total Pages : 353 pages
Book Rating : 4.5/5 (443 download)

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Book Synopsis 10-Step Evaluation for Training and Performance Improvement by : Seung Youn (Yonnie) Chyung

Download or read book 10-Step Evaluation for Training and Performance Improvement written by Seung Youn (Yonnie) Chyung and published by SAGE Publications. This book was released on 2018-09-27 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written with a learning-by-doing approach in mind, Yonnie Chyung’s 10-Step Evaluation for Training and Performance Improvement gives students actionable instruction for identifying, planning and implementing a client-based program evaluation. The book introduces readers to multiple evaluation frameworks and uses problem-based learning to guide them through a 10-step evaluation process. As students read the chapters, they produce specific deliverables that culminate in a completed evaluation project.

Cases on Human Performance Improvement Technologies

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Author :
Publisher : IGI Global
ISBN 13 : 1466683317
Total Pages : 431 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Cases on Human Performance Improvement Technologies by : Stefaniak, Jill E.

Download or read book Cases on Human Performance Improvement Technologies written by Stefaniak, Jill E. and published by IGI Global. This book was released on 2015-03-31 with total page 431 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management professionals regularly seek new, cost-effective ways to influence employee behavior to advance productivity and competency within their organization. While best practices are often taught in the classroom, many students lack an understanding of the real world challenges professionals face. Cases on Human Performance Improvement Technologies presents a collection of teaching cases that demonstrate the real-world application of digital tools for human performance enhancement across a variety of settings. Utilizing a problem-based instructional technique, the cases presented in this publication include the challenges and solutions industry professionals encounter. This publication is an essential reference source for educators, upper level students, and practitioners in the fields of human-computer interaction, organizational development, educational technology, and business management.

Improving Performance

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118143701
Total Pages : 292 pages
Book Rating : 4.1/5 (181 download)

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Book Synopsis Improving Performance by : Geary A. Rummler

Download or read book Improving Performance written by Geary A. Rummler and published by John Wiley & Sons. This book was released on 2012-12-11 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual programs to sustained performance improvement, redesign processes, overcome the seven deadly sins of performance improvement and much more.

Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071761632
Total Pages : 352 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management by : Bahadir Inozu

Download or read book Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management written by Bahadir Inozu and published by McGraw Hill Professional. This book was released on 2011-10-13 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: PROVEN STRATEGIES FOR REVOLUTIONIZING HEALTHCARE SYSTEMS "If I had to sum up this book in one word, the word would be 'brilliant'! This is one of the most insightful books on TOC, not just for healthcare, that I have ever read." --BOB SPROULL, author of The Ultimate Improvement Cycle: Maximizing Profits through the Integration of Lean, Six Sigma, and the Theory of Constraints Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management lays out an integrated approach for using three industrially based methods to transform hospital operations in terms of patient outcomes and experience, financial viability, and employee satisfaction. This pioneering guide presents a scalable strategy for managing bottlenecks, eliminating waste, reducing errors, and containing costs in healthcare organizations, as well as sustaining the gains achieved. Real-world case studies illustrate successful performance improvement implementations that have realized breakthrough operational and financial results. COVERAGE INCLUDES: Constraints Management applications in healthcare The NOVACES SystemCPI--an integrated performance improvement deployment approach Three-part assessment--strategic gap analysis, system-level value stream analysis, and system constraint analysis Planning a performance improvement program deployment to ensure timely and consistent execution Applying the right tool to the right problem from a system perspective Sustaining gains achieved by the performance improvement team Defining a path to self-sufficiency

Beyond Training and Development

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Author :
Publisher :
ISBN 13 : 9780814407967
Total Pages : 358 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis Beyond Training and Development by : William J. Rothwell

Download or read book Beyond Training and Development written by William J. Rothwell and published by . This book was released on 2005 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: