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Experience And Expectations
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Book Synopsis Expectations and Demands in Online Teaching: Practical Experiences by : Walter Gudea, Sorin
Download or read book Expectations and Demands in Online Teaching: Practical Experiences written by Walter Gudea, Sorin and published by IGI Global. This book was released on 2008-05-30 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite the considerable, growing interest in online education, most studies have focused only on the students' perspective. Merely a handful of studies have attempted to address the teachers' perspectives and little has been published on the online teaching experience itself. Expectations and Demands in Online Teaching: Practical Experiences offers a better understanding of how teachers experience the online environment by exploring various dimensions of online teaching, including class preparation, process effectiveness and quality, and technology utilization. The book assists educational institution administrators supporting online education improve their understanding of how teachers experience online teaching, and of the issues these teachers face in their teaching.
Book Synopsis From Bud to Boss by : Kevin Eikenberry
Download or read book From Bud to Boss written by Kevin Eikenberry and published by John Wiley & Sons. This book was released on 2011-01-07 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical advice for making the shift to your first leadership position The number of people who will become first-time supervisors will likely grow in the next 10 years, as Baby Boomers retire. Perhaps the most challenging leadership experience anyone will face isn't one at the top, but their first promotion to leadership. They must deal with the change and uncertainty that comes with a new job, requiring new skills, and they've been promoted from peer to leader. While the book addresses the needs of any manager, supervisor, or leader, it pulls from the best leadership and management thinking, and puts the focus on the difficulties that new leaders experience. Includes practical information for new managers who must supervise friends and former peers Authors are expert consultants who work with leaders at all levels Shows how to adopt the mindset of a leader, including: communicating change, giving feedback, coaching employees, leading productive teams, and achieving goals This much-needed book can help new leaders get beyond the stress and fear to focus on becoming the most effective leader they can be-starting right now.
Book Synopsis Empathy and the Historical Understanding of the Human Past by : Thomas A. Kohut
Download or read book Empathy and the Historical Understanding of the Human Past written by Thomas A. Kohut and published by Routledge. This book was released on 2020-04-08 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empathy and the Historical Understanding of the Human Past is a comprehensive consideration of the role of empathy in historical knowledge, informed by the literature on empathy in fields including history, psychoanalysis, psychology, neuroscience, philosophy, and sociology. The book seeks to raise the consciousness of historians about empathy, by introducing them to the history of the concept and to its status in fields outside of history. It also seeks to raise the self-consciousness of historians about their use of empathy to know and understand past people. Defining empathy as thinking and feeling, as imagining, one’s way inside the experience of others in order to know and understand them, Thomas A. Kohut distinguishes between the external and the empathic observational position, the position of the historical subject. He argues that historians need to be aware of their observational position, of when they are empathizing and when they are not. Indeed, Kohut advocates for the deliberate, self-reflective use of empathy as a legitimate and important mode of historical inquiry. Insightful, cogent, and interdisciplinary, the book will be essential for historians, students of history, and psychoanalysts, as well as those in other fields who seek to seek to know and understand human beings.
Book Synopsis Promoting Reasonable Expectations by : Thomas E. Miller
Download or read book Promoting Reasonable Expectations written by Thomas E. Miller and published by Jossey-Bass. This book was released on 2005-03-04 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Promoting Reasonable Expectations offers a thorough examination of student expectations of college. The book includes an examination of key issues such as the classroom setting, student services, and campus life. This unique resource contrasts student expectations with their actual experiences and identifies effective strategies for addressing the disjunctions between expectation and reality. Written by leading figures in the field of student affairs and sponsored by NASPA (National Association of Student Personnel Administrators), Promoting Reasonable Expectations offers insights about student expectations as defined by their ethnicity, age, gender, transfer student status, and more. Based on solid research, this groundbreaking book explores why it is useful to consider expectations in the context of student relationships and higher educational institutions. The book also: Outlines what colleges have to do to help create student expectations that are reasonable while simultaneously meeting those student expectations that are fair Reviews student expectations regarding the myriad services that support their learning and the college experience Addresses expectations regarding the cost of higher education and explores the expectations of students and their families compared with the reality of college costs Shows the gap between student expectations of degree attainment as compared to the reality
Book Synopsis The Voice of 12,000 Patients. Experiences and Expectations of Rare Disease Patients on Diagnosis and Care in Europe by :
Download or read book The Voice of 12,000 Patients. Experiences and Expectations of Rare Disease Patients on Diagnosis and Care in Europe written by and published by EURORDIS - Rare Diseases Eu. This book was released on 2009 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Convenience Revolution by : Shep Hyken
Download or read book The Convenience Revolution written by Shep Hyken and published by Sound Wisdom. This book was released on 2018-10-02 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: Convenience is King When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient! When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase. What about the minibar in your hotel room? That’s convenient too...but the convenience comes at a cost. Did you ever stop to think that the same $5.00 can of Coca-Cola in the hotel’s mini-fridge can be bought down the hall from the vending machine for just $1.25? Yet even with that can of Coke being four times more expensive, hotels are restocking minibars every day. Customers will pay for convenience. And they’ll choose to do more business over time with the people and companies that make their lives more convenient! Whether you’re trying to out-service a competitor or disrupt an entire industry, creating less friction and being more convenient for your customers should be your strategy. When you raise the convenience bar, you create the next level of amazing customer experience. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers. The value proposition is both simple and profound: when you reduce friction and make it easier for customers to do business with you, they’ll reward you with their money, their loyalty, and their referrals. That’s the advantage of being a part of The Convenience Revolution.
Book Synopsis The Experience Economy by : B. Joseph Pine
Download or read book The Experience Economy written by B. Joseph Pine and published by Harvard Business Press. This book was released on 1999 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.
Book Synopsis Consumer Expectations by : Richard Thomas Curtin
Download or read book Consumer Expectations written by Richard Thomas Curtin and published by Cambridge University Press. This book was released on 2019-02-07 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proposes a new comprehensive theory about how expectations are formed and how they shape the macro economy.
Book Synopsis Decision Support in Clinical Practice for Stroke: Clinician Experiences and Expectations by : Andrew Bivard
Download or read book Decision Support in Clinical Practice for Stroke: Clinician Experiences and Expectations written by Andrew Bivard and published by Frontiers Media SA. This book was released on 2021-07-01 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Responding to Student Expectations by : OECD
Download or read book Responding to Student Expectations written by OECD and published by OECD Publishing. This book was released on 2002-09-03 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today’s university students are drawn from a highly diverse set of backgrounds. Students appear in various guises as citizens, consumers, and clients. They are fitting university study around increasingly busy lives, often alongside paid employment ...
Book Synopsis Lifestyle Migration by : Michaela Benson
Download or read book Lifestyle Migration written by Michaela Benson and published by Routledge. This book was released on 2016-05-06 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Relatively affluent individuals from various corners of the globe are increasingly choosing to migrate, spurred on by the promise of a better and more fulfilling way of life within their destination. Despite its increasing scale, migration academics have yet to consolidate and establish lifestyle migration as a subfield of theoretical enquiry, until now. This volume offers a dynamic and holistic analysis of contemporary lifestyle migrations, exploring the expectations and aspirations which inform and drive migration alongside the realities of life within the destination. It also recognizes the structural conditions (and constraints) which frame lifestyle migration, laying the groundwork for further intellectual enquiry. Through rich empirical case studies this volume addresses this important and increasingly common form of migration in a manner that will interest scholars of mobility, migration, lifestyle and culture across the social sciences.
Download or read book Mind Over Mind written by Chris Berdik and published by Penguin. This book was released on 2013-09-24 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: How our fast-forward minds make something out of nothing We all know expectations matter—in school, in sports, in the stock market. From a healing placebo to a run on the bank, hints of their self-fulfilling potential have been observed for years. But we’ve never fully understood why. Journalist Chris Berdik offers a captivating look at the frontiers of expectations research, revealing how our assumptions bend reality. We learn how placebo calories can fill us up, how fake surgery can sometimes work better than real surgery, and how imaginary power can be corrupting. Mind Over Mind is a journey into the most exciting area of brain research today.
Download or read book E-Tivities written by Gilly Salmon and published by Routledge. This book was released on 2004-08-02 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beyond the hype of online learning lies a straightforward question: how do you really deliver worthwhile learning online? This book, based on action research, provides a simple answer to this fundamental question by exploring a key technique that enables teachers and learners to use available technologies happily and successfully. So, what are e-tivities? They are motivating, engaging, purposeful activities developed and led by an e-moderator. They are frameworks for active and interactive online learning. E-tivities are in the hands of the teachers themselves and promote active e-learning. This is not a book about the technology of online learning. Practical, accessible and direct, it looks at personalizing and customizing teaching and learning. Written for use in any topic, subject or course, E-tivities explores: the importance of activities in online learning; designing and running e-tivities; the five-stage model of teaching and learning online. Backed up extensive illustrations and case studies, and including a unique collection of 35 Resources for Practitioners, this is a book for all professionals involved in online learning.
Book Synopsis Horizon of Expectations by : Qazi Nasir Uddin, Ph.D.
Download or read book Horizon of Expectations written by Qazi Nasir Uddin, Ph.D. and published by AuthorHouse. This book was released on 2010-09-27 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book was originally written as a dissertation in partial fulfillment of the requirement for the degree of Doctor of Philosophy in Comparative Literature in the Graduate School of the State University of New York at Binghamton in 1985.
Book Synopsis The Effortless Experience by : Matthew Dixon
Download or read book The Effortless Experience written by Matthew Dixon and published by Penguin. This book was released on 2013-09-12 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they’ve turned their research and analysis to a new vital business subject—customer loyalty—with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty. Yet CEB’s careful research over five years and tens of thousands of respondents proves that the “dazzle factor” is wildly overrated—it simply doesn’t predict repeat sales, share of wallet, or positive wordof-mouth. The reality: Loyalty is driven by how well a company delivers on its basic promises and solves day-to-day problems, not on how spectacular its service experience might be. Most customers don’t want to be “wowed”; they want an effortless experience. And they are far more likely to punish you for bad service than to reward you for good service. If you put on your customer hat rather than your manager or marketer hat, this makes a lot of sense. What do you really want from your cable company, a free month of HBO when it screws up or a fast, painless restoration of your connection? What about your bank—do you want free cookies and a cheerful smile, even a personal relationship with your teller? Or just a quick in-and-out transaction and an easy way to get a refund when it accidentally overcharges on fees? The Effortless Experience takes readers on a fascinating journey deep inside the customer experience to reveal what really makes customers loyal—and disloyal. The authors lay out the four key pillars of a low-effort customer experience, along the way delivering robust data, shocking insights and profiles of companies that are already using the principles revealed by CEB’s research, with great results. And they include many tools and templates you can start applying right away to improve service, reduce costs, decrease customer churn, and ultimately generate the elusive loyalty that the “dazzle factor” fails to deliver. The rewards are there for the taking, and the pathway to achieving them is now clearly marked.
Book Synopsis Digital Expectations and Experiences in Education by : Eyvind Elstad
Download or read book Digital Expectations and Experiences in Education written by Eyvind Elstad and published by Springer. This book was released on 2016-08-18 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction; Part I. Educational Technology Beyond Learning; Educational Technology – Expectations and Experiences: An Introductory Overview; ICT and Education Beyond Learning: A Framework for Analysis, Development and Critique; Part II. Educational Technology in Schools; Educational Technology in Schools: Policymaking and Policy Enactment; What Explains Pupils’ Perceived Motivational Conflict between Academic Work and Off-Task Behaviour in Technology-Rich Classrooms?; Why Is There a Wedge between the Promise of Educational Technology and the Experiences in a Technology-Rich Pioneer School?; On the Life of ICT and School Leadership in a Large-Scale Reform Movement: A Case Study; A Small Step Strategy to Boost Integration of Digital Technology in Learning and Teaching at an Upper-Secondary School; Part III. Social Networking Sites, Social Media, and Internet: Challenging Issues for Schools; Social Networking Sites, Social Media, and Internet: Challenging Issues for Schools; The Social Media Natives: The Relationship between Young Peoples’ Media User Type and Their Media Use at School; Cyber Harassment and Quality of Life; The Impact of Cyberbullying and Cyber Harassment on Academic Achievement; Ninth Graders’ Use of and Trust in Wikipedia, Textbooks, and Digital Resources from Textbook Publishers; Examining Gender Differences in ICT Literacy, Interest, and Use: Norwegian Results from the ICILS 2013; Part IV. Coda; Backwards and Forwards: Reflections on Teaching in a Digital Age.
Book Synopsis Expectation Hangover by : Christine Hassler
Download or read book Expectation Hangover written by Christine Hassler and published by New World Library. This book was released on 2016-01-15 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: When our expectations are met and things go according to plan, we feel a sense of accomplishment; we feel safe, in control, and on track. But when life does not live up to our expectations, we end up with an Expectation Hangover. This particular brand of disappointment is profoundly uncomfortable and can cost us valuable time and energy if not treated and leveraged effectively. Christine Hassler has broken down the complex and overwhelming experience of recovering from disappointment into a step-by-step treatment plan. This book reveals the formula for how to process Expectation Hangovers on the emotional, mental, physical, and spiritual levels to immediately ease suffering. Instead of wallowing in regret, self-recrimination, or anger, we can see these experiences as catalysts for profound transformation and doorways that open to possibility. Often it is only when life throws us a curveball (or several) that we look in a different direction and make room for the kinds of unexpected things that lead more directly to a life we love. By the time you finish this book, you’ll understand why your Expectation Hangover happened and have your own treatment plan — a clear course of action to pursue your goals while preventing future disappointment.
