Excellence In Business

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The Business of Excellence

Author : Justin Hughes
Publisher : Bloomsbury Publishing
ISBN 13 : 1472930231
Total Pages : 369 pages
Book Rating : 4.4/5 (729 download)

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Book Synopsis The Business of Excellence by : Justin Hughes

Download or read book The Business of Excellence written by Justin Hughes and published by Bloomsbury Publishing. This book was released on 2016-09-22 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A vivid, compelling and highly readable insight into building world-leading teams and organizations." - Dr Catherine Raines, Chief Executive, UK Trade & Investment The Business of Excellence offers a unique and compelling perspective on the drivers of excellence in teams and organizations. The author, Justin Hughes, brings an unusual mix of experience and insight, having worked as a management consultant to some of the world's most successful organizations, in addition to having served for 12 years as a military fighter pilot, where he became Executive Officer on the RAF Red Arrows. The challenges of high performance and leadership are explored in depth, and are illustrated with insights, interviews and case studies from the military, sporting and corporate worlds. The material includes a proprietary performance model that can be applied to a wide spectrum of organizations, focusing on: · People: the primacy of attitude over skills · Capability: building alignment before setting people free · Delivery: a process to close the gap between desired and actual outcomes · Learning: how to accelerate performance in real time · Leadership: exhibiting a set of behaviours such that others choose to follow · Risk: avoiding the victory of compliance over outcomes. In The Business of Excellence, Justin deconstructs the drivers of high performance with a rare clarity, insight and accessibility, to illustrate and explain tangible tools and methods, all of which can be applied by readers in their own teams and organizations.

Business Excellence

Author : Suresh Patel
Publisher : CRC Press
ISBN 13 : 1315351307
Total Pages : 177 pages
Book Rating : 4.3/5 (153 download)

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Book Synopsis Business Excellence by : Suresh Patel

Download or read book Business Excellence written by Suresh Patel and published by CRC Press. This book was released on 2016-08-05 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: An organization seeking to sustain and continually improve its competitive performance over many years must have a strategy – a Business Excellence Strategy.This book guides and illustrates the strategic journey to excellence, from major initiatives through everyday improvement programs, and helps the reader achieve of important strategic objectives and goals. This business excellence program will unite employees, internal and external customers, and suppliers through a common set of goals. It will help your organization improve at a pace that will outperform the competition and will elevate your company's reputation and marketshare.

Achieving Excellence in Business

Author : Kenneth E. Ebel
Publisher : CRC Press
ISBN 13 : 9780824785222
Total Pages : 224 pages
Book Rating : 4.7/5 (852 download)

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Book Synopsis Achieving Excellence in Business by : Kenneth E. Ebel

Download or read book Achieving Excellence in Business written by Kenneth E. Ebel and published by CRC Press. This book was released on 1991-08-02 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book identifies basic quality precepts and provides succinct guidance on the process of developing effective quality management and a total quality culture of a business. It assists managers in ensuring the long-term success of their business.

In Search of Excellence

Author : Thomas J. Peters
Publisher : Harper Collins
ISBN 13 : 0062263617
Total Pages : 404 pages
Book Rating : 4.0/5 (622 download)

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Book Synopsis In Search of Excellence by : Thomas J. Peters

Download or read book In Search of Excellence written by Thomas J. Peters and published by Harper Collins. This book was released on 2012-11-27 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table. Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful. Joining the HarperBusiness Essentials series, this phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader.

Design for Operational Excellence: A Breakthrough Strategy for Business Growth

Author : Kevin J. Duggan
Publisher : McGraw Hill Professional
ISBN 13 : 0071768564
Total Pages : 304 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Operational Excellence: A Breakthrough Strategy for Business Growth by : Kevin J. Duggan

Download or read book Design for Operational Excellence: A Breakthrough Strategy for Business Growth written by Kevin J. Duggan and published by McGraw Hill Professional. This book was released on 2011-09-16 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence defines why companies embark upon continuous improvement—and the true answer is not to improve efficiency, quality, or eliminate waste! The reason is to achieve Operational Excellence. Duggan, an established authority on OpEx, provides the design criteria and guidelines that enable you to grow your business organically by refocusing management’s attention from running the business to growing the business. Founded on eight key principles, this groundbreaking system facilitates the continuous flow of value into any operation—from customer service to sales to manufacturing. Kevin J. Duggan is a renowned speaker, executive mentor, and educator in applying advanced lean techniques to achieve Operational Excellence and the author of two books on the subject: Creating Mixed Model Value Streams and The Office That Grows Your Business—Achieving Operational Excellence in Your Business Processes. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network.

Six Disciplines for Excellence

Author : Gary Harpst
Publisher : BookPros, LLC
ISBN 13 : 1933538813
Total Pages : 295 pages
Book Rating : 4.9/5 (335 download)

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Book Synopsis Six Disciplines for Excellence by : Gary Harpst

Download or read book Six Disciplines for Excellence written by Gary Harpst and published by BookPros, LLC. This book was released on 2007 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: Six Disciplines Corporation is dedicated to helping small businesses achieve and sustain success. Six Disciplines for Excellence provides six fundamental business principles that are specifically designed to help small businesses move beyond momentary success to attain enduring excellence. This book is not for those who are looking for a quick fix. Six Disciplines for Excellence is a long-term fitness program, not a fad diet.In Six Disciplines for Excellence, you will find:. Information on creating a unique mission statement. Ways to deal with internal and external factors (such as equipment failure or an unfavorable stock market) that affect your business. Helpful charts, checklists, hints, tips, and graphs . Techniques to sustain the success you have worked hard to achieve

Business Success Through Service Excellence

Author : Moira Clark
Publisher : Routledge
ISBN 13 : 1136423133
Total Pages : 212 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Business Success Through Service Excellence by : Moira Clark

Download or read book Business Success Through Service Excellence written by Moira Clark and published by Routledge. This book was released on 2007-03-30 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: The text is aimed at CEOs and all executive management, however the scope of the material will engage the entire organization. The authors identify the key ingredients of service excellence and show how leading companies have achieved success. Each chapter begins with a review of the key components of service excellence followed by two mini exemplar case studies that highlight how those companies have achieved success in that particular area. An introductory chapter proposes a framework based on the Unisys model that shows how companies can become customer centric, and a final chapter takes an integrative approach and features a case study from the overall winners of the Awards to highlight how this company has achieved success. An additional feature of the book is the service excellence questionnaire. Purchasers of the book are able to go online to complete the questionnaire and submit it to establish their competitive benchmark against other companies in both the same sector and across different sectors. A web site accompanies the book where updates on the category winners are featured to ensure that current information is always available.

Chasing Excellence

Author : Ben Bergeron
Publisher : Ben Bergeron, LLC
ISBN 13 : 9781619617278
Total Pages : 0 pages
Book Rating : 4.6/5 (172 download)

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Book Synopsis Chasing Excellence by : Ben Bergeron

Download or read book Chasing Excellence written by Ben Bergeron and published by Ben Bergeron, LLC. This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Ben's ability to develop mental toughness and the approach he shares in Chasing Excellence is a game changer for athletes in any sport." --Javier Vazquez, Major League Baseball All-Star "This book will do for you what Ben has done for me--take you to the next level and show you how to be the best. His insights on the mental game are second to none. You will feel prepared for anything." --Bethany Hart-Gerry, US Olympic Bobsled Team CrossFit trainer Ben Bergeron has helped build the world's fittest athletes, but he's not like other coaches. He believes that greatness is not for the elite few; that winning is a result, not a goal; and that character, not talent, is what makes a true champion. His powerful philosophy can help anyone excel at all aspects of life. Using the dramatic competition between the top contenders at the 2016 Reebok CrossFit Games(R) as a background, Ben explores the step-by-step process of achieving excellence and the unique set of positive character traits necessary for leveling up to world-class. The mindset and methodology that have produced some of the greatest athletes in the world's most gruelling sport can work equally well for golfers, lawyers, artists, entrepreneurs--anyone who's willing to commit totally to becoming better than the best. By Chasing Excellence, you'll discover how extraordinary it's possible for you to be.

Assessing Business Excellence

Author : Les Porter
Publisher : Routledge
ISBN 13 : 1136427899
Total Pages : 459 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Assessing Business Excellence by : Les Porter

Download or read book Assessing Business Excellence written by Les Porter and published by Routledge. This book was released on 2012-05-04 with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples

From Quality to Business Excellence

Author : Charles G. Cobb
Publisher : Asq Press
ISBN 13 : 9780873895781
Total Pages : 248 pages
Book Rating : 4.8/5 (957 download)

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Book Synopsis From Quality to Business Excellence by : Charles G. Cobb

Download or read book From Quality to Business Excellence written by Charles G. Cobb and published by Asq Press. This book was released on 2003-01 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Business Performance Excellence

Author : Jeffrey T. Luftig
Publisher : A&C Black
ISBN 13 : 1849300607
Total Pages : 240 pages
Book Rating : 4.8/5 (493 download)

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Book Synopsis Business Performance Excellence by : Jeffrey T. Luftig

Download or read book Business Performance Excellence written by Jeffrey T. Luftig and published by A&C Black. This book was released on 2012-06-21 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is your business as profitable as it could be? How can you rise above your competition, and stay there once you have? Most management tools only look at one part of the picture, but Business Performance Excellence (BPE) is the complete model, integrating revolutionary new techniques with tried and tested approaches, covering the strategic, financial, systems, and human factors. The editors are experts in business performance improvement, and this approachable book presents the latest thinking and developments in the BPE model that has been enhanced and refined over the course of 30 years. The comprehensive case studies and worked examples presented can be applied to your business whatever your industry, benefiting your bottom line. Detailed coverage includes: * Strategic planning and hoshin kanri * Customer product rationalization * Restructuring and recalibrating * Customer quality assurance systems * The balanced scorecard * Critical performance measures * Benchmarking * Financial performance turnaround * Lean manufacturing * Creating value through people

Achieving Class A Business Excellence

Author : Dennis Groves
Publisher : John Wiley & Sons
ISBN 13 : 0470445076
Total Pages : 405 pages
Book Rating : 4.4/5 (74 download)

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Book Synopsis Achieving Class A Business Excellence by : Dennis Groves

Download or read book Achieving Class A Business Excellence written by Dennis Groves and published by John Wiley & Sons. This book was released on 2008-12-03 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: A tough, challenging, and eventful journey is outlined in this cutting-edge business story. Greg, the company President, uses the latest edition of the trusted industry standard, The Oliver Wight Class A Checklist for Business Excellence, to transform his business from mediocrity to industry leading performance. What he learns about senior management responsibilities and behaviors drives him to achieve outstanding rewards and benefits, not the least of which is his company's survival.

The Oliver Wight Class A Standard for Business Excellence

Author : Oliver Wight International, Inc.
Publisher : John Wiley & Sons
ISBN 13 : 1119404479
Total Pages : 182 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis The Oliver Wight Class A Standard for Business Excellence by : Oliver Wight International, Inc.

Download or read book The Oliver Wight Class A Standard for Business Excellence written by Oliver Wight International, Inc. and published by John Wiley & Sons. This book was released on 2017-05-08 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Oliver Wight Class A Standard for Business Excellence is the definitive, comprehensive statement of excellence in business today. Oliver Wight’s Class A Standard is the accumulated practice and experience of Oliver Wight Consultants around the world. It reflects the effort and achievement of thousands of client companies who have used the standard, and the benchmark capability it enables, to differentiate their business. The Seventh Edition will be the standard of business excellence for all businesses. The standard will take the reader through an understanding of business maturity and how to drive increase maturity with corresponding sustainable business benefit. Using the Oliver Wight Proven Path, a journey of “Milestones” focused on strategic priorities that drive you through a series of defined Maturity Transitions, people, behavior and processes all become more aligned and focused. Updated content will include new information on collaboration, segmentation, value chain, analytics, optimization, and planning. Please note: Previous editions of this book were titled The Oliver Wight Class A Checklist for Business Excellence.

Sustainable Excellence

Author : Aron Cramer
Publisher : Rodale Books
ISBN 13 : 1609611802
Total Pages : 289 pages
Book Rating : 4.6/5 (96 download)

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Book Synopsis Sustainable Excellence by : Aron Cramer

Download or read book Sustainable Excellence written by Aron Cramer and published by Rodale Books. This book was released on 2011-09-27 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: How the world's most influential companies are building business strategies that tackle the biggest global challenges. Today's business landscape is changing in fundamental ways: Natural resources are growing ever more scarce and expensive. Technology and changing consumer expectations are making transparency a fact of life. The rise of emerging economies creates vast market opportunities for companies--and better living standards for hundreds of millions. In Sustainable Excellence, Aron Cramer and Zachary Karabell tell the stories of the companies who are transforming themselves by responding to these paradigm shifts and in the process shaping the future. From their work with these Global 1000 companies, Cramer and Karabell know firsthand how business can successfully grapple with big-picture issues like resource scarcity, supply chain complexities, and the diverse expectations of government and the public. In Sustainable Excellence, they tell the story of how Coca-Cola and Greenpeace collaborated on a refrigerator that fights climate change. They show how companies like Best Buy and Nike are transforming the very products they sell to deliver more value to consumers with less waste. They recount how GE and Google created an innovative partnership that is developing "smart grids" that radically reduce energy use. And they show how business leaders like Starbucks' founder and CEO Howard Schultz put sustainable excellence at the center of his company's business strategy. Through these and other fascinating stories, Sustainable Excellence makes the case for a different way of doing business--one that will define both business success and economic vitality in the 21st century.

The Pursuit of Social Business Excellence

Author : Vala Afshar
Publisher :
ISBN 13 : 9780985356460
Total Pages : 202 pages
Book Rating : 4.3/5 (564 download)

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Book Synopsis The Pursuit of Social Business Excellence by : Vala Afshar

Download or read book The Pursuit of Social Business Excellence written by Vala Afshar and published by . This book was released on 2012 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are not a social business you are losing market share. If you are not a social business, you are also losing the opportunity to recruit and retain the very best talent in the market. In this social and mobile era, customers have choices and voices that are scaled and amplified like never before. For businesses to truly connect with their employees and customers they must be able to listen, respond, engage, and add value in a timely and robust manner. But, to truly connect we must do so by way of a personalized and mutually beneficial approach; and in order to do this well, we must embrace social collaboration. By reading the Pursuit of Social Business Excellence you will be able to 1) identify foundational success elements of a social business; 2) follow a prioritized and guided step by step transformation process; 3) measure progress and identify self-reinforcing confirmation points. 4) increase top line revenue, profit, employee retention and customer loyalty. Afshar and Martin are award winning enterprise technology and management executives who have unlocked the value of social business transformation to drive industry leading growth, customer loyalty and profitability. In 2011, Afshar pioneered and led the efforts to drive the innovation behind enterprise networking industries first social machines. In 2012 Afshar and Martin s company, Enterasys Networks, was recognized as one of Boston's best places to work and was also awarded for top services-collaboration innovation, best contact center and next generation quality leadership.

Techniques and Sample Outputs that Drive Business Excellence

Author : H. James Harrington
Publisher : CRC Press
ISBN 13 : 1466577282
Total Pages : 326 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Techniques and Sample Outputs that Drive Business Excellence by : H. James Harrington

Download or read book Techniques and Sample Outputs that Drive Business Excellence written by H. James Harrington and published by CRC Press. This book was released on 2015-01-06 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many organizations are looking for that magic tool or methodology that will suddenly transform them into outstanding organizations. Unfortunately, there is no one right answer for all organizations or even for a single organization. Successful organizations skillfully integrate the appropriate improvement approaches with honesty, commitment, and constancy of purpose across all levels of management. This book, part of The Little Big Book series, discusses the most common set of tools and methodologies used in managerial, strategic planning, project selection, and organizational improvement projects that are referred to throughout The Little Big Book series. It presents, in a concise no-nonsense format, the concepts and techniques that must be mastered by project managers and anyone tasked with managing an improvement project. The tools covered in this book include affinity diagrams, brainstorming, cause-and-effect diagrams, the Kano model, organizational process improvement, Pareto analysis, project management, risk management, root cause analysis, storyboarding, value propositions, and workflow diagrams. Because of the large number of tools and techniques covered, the book supplies concise operating guidance for each tool that is adequate to prepare readers to understand and use that tool. It also includes examples of how the tools are used. The book provides a basic understanding of the tools you need to improve the processes you are currently using to manage your organization and, ultimately, to improve the quality, productivity, and agility of the products or services you are delivering to your customers. The tools presented in this book are the essential tools that all organizations should be using. By understanding and using the tools covered in this book, you will possess a better overall understanding of the way your organization needs to function in today’s increasingly competitive environment. This book is designed to supplement and provide additional direction in the use of the methodologies defined in the other books in The Little Big Book series

Operations Management for Business Excellence

Author : David Gardiner
Publisher : Routledge
ISBN 13 : 0429640714
Total Pages : 537 pages
Book Rating : 4.4/5 (296 download)

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Book Synopsis Operations Management for Business Excellence by : David Gardiner

Download or read book Operations Management for Business Excellence written by David Gardiner and published by Routledge. This book was released on 2019-10-28 with total page 537 pages. Available in PDF, EPUB and Kindle. Book excerpt: All businesses strive for excellence in today’s technology-based environment in which customers want solutions at the touch of a button. This highly regarded textbook provides in-depth coverage of the principles of operations and supply chain management and explains how to design, implement, and maintain processes for sustainable competitive advantage. This text offers a unique combination of theory and practice with a strategic, results-driven approach. Now in its fourth edition, Operations Management for Business Excellence has been updated to reflect major advances and future trends in supply chain management. A new chapter on advanced supply chain concepts covers novel logistics technology, information systems, customer proximity, sustainability, and the use of multiple sales channels. As a platform for discussion, the exploration of future trends includes self-driving vehicles, automation and robotics, and omnichannel retailing. Features include: A host of international case studies and examples to demonstrate how theory translates to practice, including Airbus, Hewlett Packard, Puma, and Toyota. A consistent structure to aid learning and retention: Each chapter begins with a detailed set of learning objectives and finishes with a chapter summary, a set of discussion questions and a list of key terms. Fully comprehensive with an emphasis on the practical, this textbook should be core reading for advanced undergraduate and postgraduate students of operations management and supply chain management. It would also appeal to executives who desire an understanding of how to achieve and maintain ‘excellence’ in business. Online resources include lecture slides, a glossary, test questions, downloadable figures, and a bonus chapter on project management.