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Author : Charles G. Cobb
Publisher : Asq Press
ISBN 13 : 9780873895781
Total Pages : 248 pages
Book Rating : 4.8/5 (957 download)
Download or read book From Quality to Business Excellence written by Charles G. Cobb and published by Asq Press. This book was released on 2003-01 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : John S. Oakland
Publisher : Routledge
ISBN 13 : 9780750689250
Total Pages : 480 pages
Book Rating : 4.6/5 (892 download)
Download or read book Total Quality Management written by John S. Oakland and published by Routledge. This book was released on 1996 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.
Author : Les Porter
Publisher : Routledge
ISBN 13 : 1136427899
Total Pages : 459 pages
Book Rating : 4.1/5 (364 download)
Download or read book Assessing Business Excellence written by Les Porter and published by Routledge. This book was released on 2012-05-04 with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples
Author : Suresh Patel
Publisher : CRC Press
ISBN 13 : 1315351307
Total Pages : 177 pages
Book Rating : 4.3/5 (153 download)
Download or read book Business Excellence written by Suresh Patel and published by CRC Press. This book was released on 2016-08-05 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: An organization seeking to sustain and continually improve its competitive performance over many years must have a strategy – a Business Excellence Strategy.This book guides and illustrates the strategic journey to excellence, from major initiatives through everyday improvement programs, and helps the reader achieve of important strategic objectives and goals. This business excellence program will unite employees, internal and external customers, and suppliers through a common set of goals. It will help your organization improve at a pace that will outperform the competition and will elevate your company's reputation and marketshare.
Author : Flevy Lasrado
Publisher : Springer
ISBN 13 : 3319700758
Total Pages : 193 pages
Book Rating : 4.3/5 (197 download)
Download or read book Achieving Organizational Excellence written by Flevy Lasrado and published by Springer. This book was released on 2018-05-01 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.
Author : Kenneth E. Ebel
Publisher : CRC Press
ISBN 13 : 9780824785222
Total Pages : 224 pages
Book Rating : 4.7/5 (852 download)
Download or read book Achieving Excellence in Business written by Kenneth E. Ebel and published by CRC Press. This book was released on 1991-08-02 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book identifies basic quality precepts and provides succinct guidance on the process of developing effective quality management and a total quality culture of a business. It assists managers in ensuring the long-term success of their business.
Author : David L. Goetsch
Publisher : Prentice Hall
ISBN 13 : 9780131971349
Total Pages : 814 pages
Book Rating : 4.9/5 (713 download)
Download or read book Quality Management written by David L. Goetsch and published by Prentice Hall. This book was released on 2006 with total page 814 pages. Available in PDF, EPUB and Kindle. Book excerpt: An instructor's manual and a set of PowerPoint transparencies are available to supplement the text.
Author : C. Harold Aikens
Publisher : Prentice Hall
ISBN 13 :
Total Pages : 456 pages
Book Rating : 4.3/5 ( download)
Download or read book Quality written by C. Harold Aikens and published by Prentice Hall. This book was released on 2006 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Quality: A Corporate Force - Managing for Excellence provides a comprehensive approach to quality, giving particular emphasis to how the issues arising from quality impact management practices. Quality is presented as a core value that influences virtually every decision and behavior within an organization, including the nature and depth of relationships. This textbook cover topics of interest to all levels of the organization - from the formulation of strategy to the formation of Six Sigma project teams - and meets the needs of graduate and undergraduate students, as well as participants in short-course industrial training."--BOOK JACKET.
Author : David Gardiner
Publisher : Routledge
ISBN 13 : 0429640714
Total Pages : 537 pages
Book Rating : 4.4/5 (296 download)
Download or read book Operations Management for Business Excellence written by David Gardiner and published by Routledge. This book was released on 2019-10-28 with total page 537 pages. Available in PDF, EPUB and Kindle. Book excerpt: All businesses strive for excellence in today’s technology-based environment in which customers want solutions at the touch of a button. This highly regarded textbook provides in-depth coverage of the principles of operations and supply chain management and explains how to design, implement, and maintain processes for sustainable competitive advantage. This text offers a unique combination of theory and practice with a strategic, results-driven approach. Now in its fourth edition, Operations Management for Business Excellence has been updated to reflect major advances and future trends in supply chain management. A new chapter on advanced supply chain concepts covers novel logistics technology, information systems, customer proximity, sustainability, and the use of multiple sales channels. As a platform for discussion, the exploration of future trends includes self-driving vehicles, automation and robotics, and omnichannel retailing. Features include: A host of international case studies and examples to demonstrate how theory translates to practice, including Airbus, Hewlett Packard, Puma, and Toyota. A consistent structure to aid learning and retention: Each chapter begins with a detailed set of learning objectives and finishes with a chapter summary, a set of discussion questions and a list of key terms. Fully comprehensive with an emphasis on the practical, this textbook should be core reading for advanced undergraduate and postgraduate students of operations management and supply chain management. It would also appeal to executives who desire an understanding of how to achieve and maintain ‘excellence’ in business. Online resources include lecture slides, a glossary, test questions, downloadable figures, and a bonus chapter on project management.
Author : Flevy Lasrado
Publisher : CRC Press
ISBN 13 : 135121070X
Total Pages : 120 pages
Book Rating : 4.3/5 (512 download)
Download or read book Internalizing a Culture of Business Excellence written by Flevy Lasrado and published by CRC Press. This book was released on 2018-12-07 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: Underline by the importance of sustainable quality management practices to contemporary organizations, this edited book complies best practice cases of leaders who have initiated and facilitated quality practices in their organizations. The cases highlight how these best practices manifested in their work cultures, values, and beliefs. Not only do they address organizational efforts towards implementation of quality practices, but they also discuss the challenges the leaders faced to instill a sense of quality in practices across the hierarchical structures of their organizations. The book highlights the profiles of quality leaders, their journey and their successes in leading quality in their organizations. A book would be an interesting read for those who are eager to integrate quality in their work culture. A key message emerging from these expertise is that ‘passion’ is truly behind the quality success!
Author : Charles G. Cobb
Publisher : Quality Press
ISBN 13 : 1636940552
Total Pages : 264 pages
Book Rating : 4.6/5 (369 download)
Download or read book From Quality to Business Excellence written by Charles G. Cobb and published by Quality Press. This book was released on 2002-12-19 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the face of business continues to change, organizations are looking for new ways to remain competitive and profitable. Many businesses have succumb to the "program du jour" management trap, jumping from one management philosophy to the next looking for the ultimate solution. ISO 9000, Baldrige, Six Sigma...which is the best program for your company? From Quality to Business Excellence: A Systems Approach to Management demonstrates how these and other management philosophies compliment each other and form the basis for a new systems approach to management. By better understanding how these approaches all potentially fit together, managers will be able to use these tools more effectively in a much more integrated approach. From Quality to Business Excellence will show how to integrate a management approach using a variety of methods to bring the most out of your business. COMMENTS FROM OTHER CUSTOMERS Average Customer Rating: (5 of 5 based on 2 reviews) "This is a great book! It does a very effective job of integrating quality concepts into the notion of Business Excellence. The book recommends a systems approach to management systems design and covers a broad range relevant topics. The author backs up his recommendations with a fair amount of actual cases. End notes itemize a broad range of references that can be used to gain more in-depth knowledge about the topics. The book is loaded with figures and tables to make the material understandable. This is good reading for business professionals. If you want to get your line managers hooked on quality get them a copy of this book." A reader from New Hampshire" An excellent book for the new direction of quality implementation. Quality is becoming part of business that is responsible for improving its bottom line results rather than policing its activities. I found the book easy to read and very informative." Ahmed Almaziad – Riyadh, Saudi Arabia Benefits: Shift from a narrow, compliance-orientation to Quality Management to a high-impact, continuous improvement orientation that drives business resultsliLearn how to apply the right management tools to your situationliCreate your own high performance management system to last for decadesliUse Information Technology More Effectively to Drive Business ResultsliBuild in the capability to absorb new techniques as they emergeliAvoid gut-wrenching (and costly) restarts to accommodate new methods and standards. Contents: Introduction (Historical Backgrounds and Trends, A Vision for the Future), Quality Systems Background (ISO 9000, Baldrige, Compliance vs. Continuous Improvement), Management Approach, Designing Integrated Management Systems Strategic Planning, Alignment, and Metrics Integrated Process Improvement Approach, The Role of Information Technology Other Enablers and Constraints Putting it All Together Keeping the Process Moving Overall Summary (Integrated Systems Approach, Business Systems Engineering)
Author : Pravin Rajpal
Publisher : Om Books International
ISBN 13 : 8187108274
Total Pages : 462 pages
Book Rating : 4.1/5 (871 download)
Download or read book Achieving Business Excellence written by Pravin Rajpal and published by Om Books International. This book was released on 2007-11-01 with total page 462 pages. Available in PDF, EPUB and Kindle. Book excerpt: “It is a phenomenon which was waiting to happen. Quality management is no more the legacy of the west. Pravin Rajpal of FICCI Quality Forum has completely reversed the trend where western countries and global business leaders are using our cost- effective solutions in business excellence.” – Economic Times We live in a world, where today’s breakthrough product is tomorrow’s un-differentiated commodity. Customer expectations, needs and demands are changing overnight. They are demanding more than ever before and will not settle for any thing less than the ‘BEST’ or ‘EXCELLENT’. They continuously demand excellent quality, great designs, new features, WOW factors and innovation. For getting all these, they want to spend lesser money, time and efforts.New benchmarks for excellence are set up and even surpassed every day. There is one big question, which every one is asking - “How do we meet these challenges?” The answer is ‘Business Excellence’ – We don’t have any other choice! The book is a 21st century business plan for achieving breakthrough business results, sustainable competitive advantages and innovation, in order to stay ahead in the most competitive and demanding scenario. A unique compilation specially designed for you to ACHIEVE MORE.
Author : Klaus J. Zink
Publisher : Springer
ISBN 13 : 9783642721007
Total Pages : 0 pages
Book Rating : 4.7/5 (21 download)
Download or read book Total Quality Management as a Holistic Management Concept written by Klaus J. Zink and published by Springer. This book was released on 2011-11-23 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book Total Quality Management is introduced as a holistic management concept. An instrument to measure this approach is the European Model for Business Excellence which is well known in many European countries for national quality prizes. The book explains this model in great detail and shows how to implement it in an organisational development process. A description of the most relevant management tools in this context, like self-assessment, policy deployment and benchmarking, will be of particular interest to the reader. The book combines in a unique way the theoretical background of the subject with practical experience in consulting. The reader will understand the necessity of holistic approaches and will learn how the European Business Excellence Model overcomes traditional ways of measuring business results.
Author : Gopal K. Kanji
Publisher : Routledge
ISBN 13 : 1134514816
Total Pages : 280 pages
Book Rating : 4.1/5 (345 download)
Download or read book Measuring Business Excellence written by Gopal K. Kanji and published by Routledge. This book was released on 2012-10-12 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM. This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success. Presenting important, innovative work by one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality management.
Author : Thomas Pyzdek
Publisher : McGraw Hill Professional
ISBN 13 : 0071799257
Total Pages : 512 pages
Book Rating : 4.0/5 (717 download)
Download or read book The Handbook for Quality Management, Second Edition written by Thomas Pyzdek and published by McGraw Hill Professional. This book was released on 2012-12-14 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive guide to organizational excellence--completely updated Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management in today's business environment and delivering superior results. Designed to help you prepare for and pass the ASQ CMQ/QE exam, this authoritative volume also serves as an essential on-the-job reference. Coverage includes: Business-integrated quality systems Organizational structures The quality function Approaches to quality Customer-focused organizations Integrated planning Strategic planning Understanding customer expectations and needs Benchmarking Organizational assessment Process control Quantifying process variation Quality audits Supply chain management Continuous improvement Effective change management Six Sigma methodology, including detailed descriptions of the DMAIC and DMADV approaches Management of human resources Motivation theories and principles Management styles Resource requirements to manage the quality function Over the past 40 years, the quality management discipline has undergone steady evolution from disparate quality assurance efforts to strategic, business-integrated functions. Today's quality manager must be able to plan and implement measurable, cost-effective process-improvement initiatives across the organization. Written by two of the foremost authorities on the subject and fully updated for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge, The Handbook for Quality Management, Second Edition provides an operational guide to the proper understanding and application of quality management in the current business environment. It serves as a primary reference source for an organization's quality program and for anyone seeking to pass the CMQ/OE exam, given by the ASQ. The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition: Clearly defines quality management principles and their application within a cross section of industries Integrates the application of Theory of Constraints, Six Sigma, and Lean thinking into the Quality Management discipline Contains detailed methods for planning, including customer needs recognition, benchmarking, and organizational assessments Discusses controls such as statistical process control, audits, and supply chain management Explains the stages of continuous improvement Incorporates classic motivation theory with more current management practices advocated by Joiner, Senge, and Deming, among others Features simulated and past exam questions to help you study for the ASQ CMQ/OE exam with answers that can be found at www.mhprofessional.com/HQM2
Author : John S. Oakland
Publisher : Routledge
ISBN 13 : 1317808428
Total Pages : 801 pages
Book Rating : 4.3/5 (178 download)
Download or read book Total Quality Management and Operational Excellence written by John S. Oakland and published by Routledge. This book was released on 2014-04-24 with total page 801 pages. Available in PDF, EPUB and Kindle. Book excerpt: The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of ways to achieve business excellence. Quality guru John Oakland’s famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by: Accelerating change Reducing cost Protecting reputation Oakland’s popular, practical, jargon-free style, along with ten case studies eight of which are brand new, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and a achieve sustainable competitive advantage. Total Quality Management and Operational Excellence: Text with Cases (Fourth Edition) is supplemented for the first time with a suite of online teaching aids for busy tutors. This exciting update of a classic text is perfect for all students studying for professional qualifications in the management of quality, or those studying science, engineering or business and management who need to understand the part TQM may play in their subjects.
Author : John S. Oakland
Publisher : Routledge
ISBN 13 : 0750657405
Total Pages : 489 pages
Book Rating : 4.7/5 (56 download)
Download or read book Total Quality Management written by John S. Oakland and published by Routledge. This book was released on 2003 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text provides a simple model for 'Total Quality Management' and comprehensive coverage of the concepts students need to understand. It is supported throughout with real-life case studies.
