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Engineering Service Systems In The Digital Age
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Book Synopsis Engineering Service Systems in the Digital Age by : Benedikt S. Höckmayr
Download or read book Engineering Service Systems in the Digital Age written by Benedikt S. Höckmayr and published by Springer. This book was released on 2019-04-15 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benedikt S. Höckmayr explores the unique characteristics of service systems in the digital age and provides generalizable guidelines for engineering these complex entities. The author contributes towards understanding the socio-technical mechanisms that lead to according novel digitally enabled service offerings, together with paving the way for the maturation of a body of design knowledge for their systematic and structured development. Grounded in the worldview of Design Science Research as a problem-solving paradigm, the knowledge contribution provides innovation and service managers with evidence-based design knowledge that is attuned to be applied in everyday business contexts.
Book Synopsis Systems Engineering for the Digital Age by : Dinesh Verma
Download or read book Systems Engineering for the Digital Age written by Dinesh Verma and published by John Wiley & Sons. This book was released on 2023-10-24 with total page 901 pages. Available in PDF, EPUB and Kindle. Book excerpt: Systems Engineering for the Digital Age Comprehensive resource presenting methods, processes, and tools relating to the digital and model-based transformation from both technical and management views Systems Engineering for the Digital Age: Practitioner Perspectives covers methods and tools that are made possible by the latest developments in computational modeling, descriptive modeling languages, semantic web technologies, and describes how they can be integrated into existing systems engineering practice, how best to manage their use, and how to help train and educate systems engineers of today and the future. This book explains how digital models can be leveraged for enhancing engineering trades, systems risk and maturity, and the design of safe, secure, and resilient systems, providing an update on the methods, processes, and tools to synthesize, analyze, and make decisions in management, mission engineering, and system of systems. Composed of nine chapters, the book covers digital and model-based methods, digital engineering, agile systems engineering, improving system risk, and more, representing the latest insights from research in topics related to systems engineering for complicated and complex systems and system-of-systems. Based on validated research conducted via the Systems Engineering Research Center (SERC), this book provides the reader a set of pragmatic concepts, methods, models, methodologies, and tools to aid the development of digital engineering capability within their organization. Systems Engineering for the Digital Age: Practitioner Perspectives includes information on: Fundamentals of digital engineering, graphical concept of operations, and mission and systems engineering methods Transforming systems engineering through integrating M&S and digital thread, and interactive model centric systems engineering The OODA loop of value creation, digital engineering measures, and model and data verification and validation Digital engineering testbed, transformation, and implications on decision making processes, and architecting tradespace analysis in a digital engineering environment Expedited systems engineering for rapid capability and learning, and agile systems engineering framework Based on results and insights from a research center and providing highly comprehensive coverage of the subject, Systems Engineering for the Digital Age: Practitioner Perspectives is written specifically for practicing engineers, program managers, and enterprise leadership, along with graduate students in related programs of study.
Book Synopsis Introduction to Service Engineering by : Waldemar Karwowski
Download or read book Introduction to Service Engineering written by Waldemar Karwowski and published by John Wiley & Sons. This book was released on 2010-01-12 with total page 672 pages. Available in PDF, EPUB and Kindle. Book excerpt: What you need to know to engineer the global service economy. As customers and service providers create new value through globally interconnected service enterprises, service engineers are finding new opportunities to innovate, design, and manage the service operations and processes of the new service-based economy. Introduction to Service Engineering provides the tools and information a service engineer needs to fulfill this critical new role. The book introduces engineers as well as students to the fundamentals of the theory and practice of service engineering, covering the characteristics of service enterprises, service design and operations, customer service and service quality, web-based services, and innovations in service systems. Readers explore such key aspects of service engineering as: The role of service science in developing a smarter planet Service enterprises, including: enterprise value creation, architecture of service organizations, service enterprise modeling, and the application of methods of systems engineering to services Service design, including collaborative e-service systems and the new service development process Service operations and management, including service call centers Service quality, from design operations to customer relations Web-based services and technology in the global e-organization Innovation in service systems from service engineering to integrative solutions, service-oriented architecture solutions, and technology transfer streams With chapters written by fifty-seven specialists and edited by bestselling authors Gavriel Salvendy and Waldemar Karwowski, Introduction to Service Engineering uses numerous examples, problems, and real-world case studies to help readers master the knowledge and the skills required to succeed in service engineering.
Book Synopsis Systems Engineering in the Fourth Industrial Revolution by : Ron S. Kenett
Download or read book Systems Engineering in the Fourth Industrial Revolution written by Ron S. Kenett and published by John Wiley & Sons. This book was released on 2019-12-24 with total page 656 pages. Available in PDF, EPUB and Kindle. Book excerpt: An up-to-date guide for using massive amounts of data and novel technologies to design, build, and maintain better systems engineering Systems Engineering in the Fourth Industrial Revolution: Big Data, Novel Technologies, and Modern Systems Engineering offers a guide to the recent changes in systems engineering prompted by the current challenging and innovative industrial environment called the Fourth Industrial Revolution—INDUSTRY 4.0. This book contains advanced models, innovative practices, and state-of-the-art research findings on systems engineering. The contributors, an international panel of experts on the topic, explore the key elements in systems engineering that have shifted towards data collection and analytics, available and used in the design and development of systems and also in the later life-cycle stages of use and retirement. The contributors address the issues in a system in which the system involves data in its operation, contrasting with earlier approaches in which data, models, and algorithms were less involved in the function of the system. The book covers a wide range of topics including five systems engineering domains: systems engineering and systems thinking; systems software and process engineering; the digital factory; reliability and maintainability modeling and analytics; and organizational aspects of systems engineering. This important resource: Presents new and advanced approaches, methodologies, and tools for designing, testing, deploying, and maintaining advanced complex systems Explores effective evidence-based risk management practices Describes an integrated approach to safety, reliability, and cyber security based on system theory Discusses entrepreneurship as a multidisciplinary system Emphasizes technical merits of systems engineering concepts by providing technical models Written for systems engineers, Systems Engineering in the Fourth Industrial Revolution offers an up-to-date resource that contains the best practices and most recent research on the topic of systems engineering.
Book Synopsis Engineering Education Trends in the Digital Era by : SerdarAsan, ?eyda
Download or read book Engineering Education Trends in the Digital Era written by SerdarAsan, ?eyda and published by IGI Global. This book was released on 2020-02-21 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the most influential activity for social and economic development of individuals and societies, education is a powerful means of shaping the future. The emergence of physical and digital technologies requires an overhaul that would affect not only the way engineering is approached but also the way education is delivered and designed. Therefore, designing and developing curricula focusing on the competencies and abilities of new generation engineers will be a necessity for sustainable success. Engineering Education Trends in the Digital Era is a critical scholarly resource that examines more digitized ways of designing and delivering learning and teaching processes and discusses and acts upon developing innovative engineering education within global, societal, economic, and environmental contexts. Highlighting a wide range of topics such as academic integrity, gamification, and professional development, this book is essential for teachers, researchers, educational policymakers, curriculum designers, educational software developers, administrators, and academicians.
Book Synopsis IT Management in the Digital Age by : Nils Urbach
Download or read book IT Management in the Digital Age written by Nils Urbach and published by Springer. This book was released on 2018-09-05 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the massive changes currently taking place in the business world and commonly known under the label “digitalization.” In addition, it describes the significant impacts of technological innovations on processes, products, services and business models. The digital transformation resulting from these developments leads to disruption for many enterprises and industries. While for many years, IT departments mainly concentrated on fulfilling the requirements of business departments effectively and efficiently by means of high-quality IT services and operations, today’s IT departments are increasingly expected to actively co-design and co-create the enterprise. This book describes how information technology enables innovation for businesses, and how IT departments can proactively and in a timely manner collaborate with the business departments of their corporation to leverage these innovations. It also delineates the implications of digitalization for the structures, processes and people in today’s IT departments. IT leaders and managers who are responsible for corporate IT, as well as practice-oriented researchers, will find valuable inspirations and guidance in this book, the central mission of which is to encourage and enable a more proactive role for IT in the digital transformation processes. "This book demonstrates the impact of digital transformation on IT organizations and their management. It also presents potential risks for technology availability, security and data protection. The authors develop a vision of what IT management should look like in ten years if it is to continue playing an important role in the company. The book seeks to motivate IT executives and managers with IT responsibility to actively adapt their thinking and their IT organizations before they are forced to react to external pressure. Definitely worth reading!" Sven Kreimendahl, Director Business Technology Services, Campana & Schott
Book Synopsis Designing for the Digital Age by : Kim Goodwin
Download or read book Designing for the Digital Age written by Kim Goodwin and published by John Wiley & Sons. This book was released on 2011-03-25 with total page 770 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you’re designing consumer electronics, medical devices, enterprise Web apps, or new ways to check out at the supermarket, today’s digitally-enabled products and services provide both great opportunities to deliver compelling user experiences and great risks of driving your customers crazy with complicated, confusing technology. Designing successful products and services in the digital age requires a multi-disciplinary team with expertise in interaction design, visual design, industrial design, and other disciplines. It also takes the ability to come up with the big ideas that make a desirable product or service, as well as the skill and perseverance to execute on the thousand small ideas that get your design into the hands of users. It requires expertise in project management, user research, and consensus-building. This comprehensive, full-color volume addresses all of these and more with detailed how-to information, real-life examples, and exercises. Topics include assembling a design team, planning and conducting user research, analyzing your data and turning it into personas, using scenarios to drive requirements definition and design, collaborating in design meetings, evaluating and iterating your design, and documenting finished design in a way that works for engineers and stakeholders alike.
Book Synopsis Systems Engineering for the Digital Age by : Dinesh Verma
Download or read book Systems Engineering for the Digital Age written by Dinesh Verma and published by John Wiley & Sons. This book was released on 2023-09-26 with total page 901 pages. Available in PDF, EPUB and Kindle. Book excerpt: Systems Engineering for the Digital Age Comprehensive resource presenting methods, processes, and tools relating to the digital and model-based transformation from both technical and management views Systems Engineering for the Digital Age: Practitioner Perspectives covers methods and tools that are made possible by the latest developments in computational modeling, descriptive modeling languages, semantic web technologies, and describes how they can be integrated into existing systems engineering practice, how best to manage their use, and how to help train and educate systems engineers of today and the future. This book explains how digital models can be leveraged for enhancing engineering trades, systems risk and maturity, and the design of safe, secure, and resilient systems, providing an update on the methods, processes, and tools to synthesize, analyze, and make decisions in management, mission engineering, and system of systems. Composed of nine chapters, the book covers digital and model-based methods, digital engineering, agile systems engineering, improving system risk, and more, representing the latest insights from research in topics related to systems engineering for complicated and complex systems and system-of-systems. Based on validated research conducted via the Systems Engineering Research Center (SERC), this book provides the reader a set of pragmatic concepts, methods, models, methodologies, and tools to aid the development of digital engineering capability within their organization. Systems Engineering for the Digital Age: Practitioner Perspectives includes information on: Fundamentals of digital engineering, graphical concept of operations, and mission and systems engineering methods Transforming systems engineering through integrating M&S and digital thread, and interactive model centric systems engineering The OODA loop of value creation, digital engineering measures, and model and data verification and validation Digital engineering testbed, transformation, and implications on decision making processes, and architecting tradespace analysis in a digital engineering environment Expedited systems engineering for rapid capability and learning, and agile systems engineering framework Based on results and insights from a research center and providing highly comprehensive coverage of the subject, Systems Engineering for the Digital Age: Practitioner Perspectives is written specifically for practicing engineers, program managers, and enterprise leadership, along with graduate students in related programs of study.
Book Synopsis Systems Engineering in the Fourth Industrial Revolution by : Ron S. Kenett
Download or read book Systems Engineering in the Fourth Industrial Revolution written by Ron S. Kenett and published by John Wiley & Sons. This book was released on 2019-12-10 with total page 656 pages. Available in PDF, EPUB and Kindle. Book excerpt: An up-to-date guide for using massive amounts of data and novel technologies to design, build, and maintain better systems engineering Systems Engineering in the Fourth Industrial Revolution: Big Data, Novel Technologies, and Modern Systems Engineering offers a guide to the recent changes in systems engineering prompted by the current challenging and innovative industrial environment called the Fourth Industrial Revolution—INDUSTRY 4.0. This book contains advanced models, innovative practices, and state-of-the-art research findings on systems engineering. The contributors, an international panel of experts on the topic, explore the key elements in systems engineering that have shifted towards data collection and analytics, available and used in the design and development of systems and also in the later life-cycle stages of use and retirement. The contributors address the issues in a system in which the system involves data in its operation, contrasting with earlier approaches in which data, models, and algorithms were less involved in the function of the system. The book covers a wide range of topics including five systems engineering domains: systems engineering and systems thinking; systems software and process engineering; the digital factory; reliability and maintainability modeling and analytics; and organizational aspects of systems engineering. This important resource: Presents new and advanced approaches, methodologies, and tools for designing, testing, deploying, and maintaining advanced complex systems Explores effective evidence-based risk management practices Describes an integrated approach to safety, reliability, and cyber security based on system theory Discusses entrepreneurship as a multidisciplinary system Emphasizes technical merits of systems engineering concepts by providing technical models Written for systems engineers, Systems Engineering in the Fourth Industrial Revolution offers an up-to-date resource that contains the best practices and most recent research on the topic of systems engineering.
Book Synopsis Emotions and Service in the Digital Age by : Charmine E. J. Härtel
Download or read book Emotions and Service in the Digital Age written by Charmine E. J. Härtel and published by Emerald Group Publishing. This book was released on 2020-10-19 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research on Emotion in Organizations comprises chapters describing multidisciplinary research into affect, emotion, and mood in organizations at all levels of analysis, including within-person variation, individual differences, interpersonal exchanges, groups, and organizations.
Book Synopsis Digital Systems Engineering by : William J. Dally
Download or read book Digital Systems Engineering written by William J. Dally and published by Cambridge University Press. This book was released on 2008-04-24 with total page 944 pages. Available in PDF, EPUB and Kindle. Book excerpt: What makes some computers slow? Why do some digital systems operate reliably for years while others fail mysteriously every few hours? How can some systems dissipate kilowatts while others operate off batteries? These questions of speed, reliability, and power are all determined by the system-level electrical design of a digital system. Digital Systems Engineering presents a comprehensive treatment of these topics. It combines a rigorous development of the fundamental principles in each area with real-world examples of circuits and methods. The book not only serves as an undergraduate textbook, filling the gap between circuit design and logic design, but can also help practising digital designers keep pace with the speed and power of modern integrated circuits. The techniques described in this book, once used only in supercomputers, are essential to the correct and efficient operation of any type of digital system.
Book Synopsis Smart Service Innovation by : Jürgen Anke
Download or read book Smart Service Innovation written by Jürgen Anke and published by Springer Nature. This book was released on 2023-10-28 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.
Book Synopsis Innovation Through Information Systems by : Frederik Ahlemann
Download or read book Innovation Through Information Systems written by Frederik Ahlemann and published by Springer Nature. This book was released on 2021-10-15 with total page 590 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the current state of research in information systems and digital transformation. Due to the global trend of digitalization and the impact of the Covid 19 pandemic, the need for innovative, high-quality research on information systems is higher than ever. In this context, the book covers a wide range of topics, such as digital innovation, business analytics, artificial intelligence, and IT strategy, which affect companies, individuals, and societies. This volume gathers the revised and peer-reviewed papers on the topic "Domain" presented at the International Conference on Information Systems, held at the University of Duisburg-Essen in 2021.
Book Synopsis MITRE Systems Engineering Guide by :
Download or read book MITRE Systems Engineering Guide written by and published by . This book was released on 2012-06-05 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Making a World of Difference by : National Academy of Engineering
Download or read book Making a World of Difference written by National Academy of Engineering and published by National Academies Press. This book was released on 2014-01-01 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fifty years ago, the National Academy of Engineering (NAE) was founded by the stroke of a pen when the National Academy of Sciences Council approved the NAE's articles of organization. Making a World of Difference commemorates the NAE anniversary with a collection of essays that highlight the prodigious changes in people's lives that have been created by engineering over the past half century and consider how the future will be similarly shaped. Over the past 50 years, engineering has transformed our lives literally every day, and it will continue to do so going forward, utilizing new capabilities, creating new applications, and providing ever-expanding services to people. The essays of Making a World of Difference discuss the seamless integration of engineering into both our society and our daily lives, and present a vision of what engineering may deliver in the next half century.
Book Synopsis Smart Service Management by : Maria Maleshkova
Download or read book Smart Service Management written by Maria Maleshkova and published by Springer Nature. This book was released on 2021-01-26 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the main theoretical foundations behind smart services as well as specific guidelines and practically proven methods on how to design them. Furthermore, it gives an overview of the possible implementation architectures and shows how the designed smart services can be realized with specific technologies. Finally, it provides four specific use cases that show how smart services have been realized in practice and what impact they have within the businesses. The first part of the book defines the basic concepts and aims to establish a shared understanding of terms, such as smart services, service systems, smart service systems or cyber-physical systems. On this basis, it provides an analysis of existing work and includes insights on how an organization incorporating smart services could enhance and adjust their management and business processes. The second part on the design of smart services elaborates on what constitutes a successful smart service and describes experiences in the area of interdisciplinary teams, strategic partnerships, the overall service systems and the common data basis. In the third part, technical reference architectures are presented in detail, encompassing topics on the design of digital twins in cyber physical systems, the communication between entities and sensors in the age of Industry 4.0 as well as data management and integration. The fourth part then highlights a number of analytical possibilities that can be realized and that can constitute or be part of smart services, including machine learning and artificial intelligence methods. Finally, the applicability of the introduced design and development method is demonstrated by considering specific real-world use cases. These include services in the industrial and mobility sector, which were developed in direct cooperation with industry partners. The main target audience of this book is industry-focused readers, especially practitioners from industry, who are involved in supporting and managing digital business. These include professionals working in business development, product management, strategy, and development, ranging from middle management to Chief Digital Officers. It conveys all the basics needed for developing smart services and successfully placing them on the market by explaining technical aspects as well as showcasing practical use cases.
Book Synopsis System of Systems Engineering by : Mohammad Jamshidi
Download or read book System of Systems Engineering written by Mohammad Jamshidi and published by John Wiley & Sons. This book was released on 2011-09-20 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the emerging science and engineering of System of Systems Many challenges of the twenty-first century, such as fossil fuel energy resources, require a new approach. The emergence of System of Systems (SoS) and System of Systems Engineering (SoSE) presents engineers and professionals with the potential for solving many of the challenges facing our world today. This groundbreaking book brings together the viewpoints of key global players in the field to not only define these challenges, but to provide possible solutions. Each chapter has been contributed by an international expert, and topics covered include modeling, simulation, architecture, the emergence of SoS and SoSE, net-centricity, standards, management, and optimization, with various applications to defense, transportation, energy, the environment, healthcare, service industry, aerospace, robotics, infrastructure, and information technology. The book has been complemented with several case studies—Space Exploration, Future Energy Resources, Commercial Airlines Maintenance, Manufacturing Sector, Service Sector, Intelligent Transportation, Future Combat Missions, Global Earth Observation System of Systems project, and many more—to give readers an understanding of the real-world applications of this relatively new technology. System of Systems Engineering is an indispensable resource for aerospace and defense engineers and professionals in related fields.
