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Emerging Solutions In Reference Services
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Book Synopsis Emerging Solutions in Reference Services by : John Duncan Edwards
Download or read book Emerging Solutions in Reference Services written by John Duncan Edwards and published by Haworth Press. This book was released on 2001 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes ways in which technology can help law librarians and offers solutions for the special problems posed by new technology, looking at issues related to Web design, setting up online reference services, virtual library tours, and Internet training for patrons. There is also material on handling problem patrons, drafting enforceable rules, avoiding the unauthorized practice of law, and cross-training reference personnel. This work has been co-published simultaneously as Legal Reference Services Quarterly, vol. 19, nos. 1/2, 2001. Edwards is professor of law and director of the Law Library at Drake University Law School. c. Book News Inc.
Book Synopsis Emerging Solutions in Reference Services by : John D. Edwards
Download or read book Emerging Solutions in Reference Services written by John D. Edwards and published by Routledge. This book was released on 2013-10-18 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can you enhance reference services without adding staff? Modern law librarians are under growing pressure to keep up with new technologies, deal instantly with the demands of patrons, keep the library safe and user-friendly, and generally offer the best possible service while keeping costs down. Emerging Solutions in Reference Services: Implications for Libraries in the New Millennium is a very practical guide for coping with rapidly changing technology and increasing demands for services. Its sane, well-researched advice and suggestions can help you deal with the hectic days and nights behind the reference desk. Emerging Solutions in Reference Services suggests up-to-date, innovative ways to deal with the traditional issues confronting librarians, including: handling problem patrons and ensuring security assigning reference responsibilities teaching patrons at the reference desk or on library tours drafting enforceable rules avoiding the unauthorized practice of law charging--or not charging--fees for services cross-training reference personnel Some of the traditional problems of law librarians are solved by computers; others are actually exacerbated by the new technologies available. In addition to finding ways that technology can help law librarians, Emerging Solutions in Reference Services offers solutions for the special problems posed by new technology, including questions of Web design, setting up online reference services, virtual library tours, Internet training for patrons, and ensuring technological competency of staff. In these days of decreasing budgets and increasing demands for services, Emerging Solutions in Reference Services is an invaluable resource for the librarian caught in the middle.
Book Synopsis The Impact of Emerging Technologies on Reference Service and Bibliographic Instruction by : Gary Pitkin
Download or read book The Impact of Emerging Technologies on Reference Service and Bibliographic Instruction written by Gary Pitkin and published by Greenwood Publishing Group. This book was released on 1995-09-19 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information technologies are having a profound impact on the ways libraries are providing traditional services. This book identifies emerging technologies and assesses their impact on two distinct yet interdependent entities, library service and library education. While other publications identify technologies and speculate on applications, this volume focuses on the impacts of information technology on several aspects of librarianship. The book first delineates emerging technologies and their impact on reference services and bibliographic instruction. It then discusses the resultant restructuring of reference services and the relationship between librarians and patrons. Bibliographic instruction is presented as a new paradigm based on the imperative that no faculty member should teach and no student should graduate without being fully information literate. The work also discusses staffing, organization, and financial support, and the structural and political placement of the library within the parent organization.
Book Synopsis Reference Services and Media by : Linda S Katz
Download or read book Reference Services and Media written by Linda S Katz and published by Routledge. This book was released on 2014-07-16 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get the most out of your reference information systems and technology! Reference Services and Media meets the information challenges that overwhelm and assist us today with computerization, electronics, and telecommunications changes in the reference services of our libraries. As a professional in the library science field, you will discover innovative theories and researched solutions on many technology problems and challenges such as formatting and compatibility, training of reference professionals and library users, costs, and information have and have nots. With the year 2000 and beyond upon us, emerging technologies afford tremendous opportunities for reference librarians and for improved and enhanced public access to information. In Reference Services and Media you will learn about planning for staffing, troubleshooting fund-raising, and budget developing to support the use of information technologies. You will also examine the impact new media has on academic libraries, specifically video and movie clips that are transferred over intranets and internets and their opportunities and legal implications. In Reference Services and Media you will also explore: desktop conferencing and web access for reference services versus personalized contact desktop conferencing with personal computers in remote areas for reference service assistance positive and negative aspects of using each technology in reference use instruction creative methods for procuring funding for an electronic information literary instruction classroom providing a digital library for a state library network raising confidence levels of public service librarians in using electronic resources to answer reference questions Reference Services and Media includes case studies, tables, and an annotated bibliography that serves as a librarian's media reference toolkit, making it essential for effective media reference work. An excellent source for the reference librarian, Reference Services and Media will assist you in adopting and incorporating new information technologies for the present and future.
Book Synopsis Digital Reference Services by : Linda S Katz
Download or read book Digital Reference Services written by Linda S Katz and published by Routledge. This book was released on 2013-10-31 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic reference services and software, and explores the opportunities that real-time digital reference services can offer in a variety of library settings. Experts in the field convey numerous opinions and theory about the growth of this new approach to answering reference questions. This book teaches librarians new methods and techniques for offering technologically advanced reference services to the public. The first half of Digital Reference Services includes such topics as: real-time or “live online” reference services the historical development of digital reference services and the role of the reference librarian mediated online searches how to create a virtual-ready reference collection of elite reference Web sites—includes a list of the top sites available to the public how to start and operate a digital reference desk in your library The second half of Digital Reference Services covers examples of libraries—both large and small—which have used revolutionary ideas to bring electronic reference services to their patrons. These ideas include: utilizing ATM-like kiosks in remote locations from library buildings to connect with underserved populations implementing live, interactive web-based reference services—the challenges and benefits, cost, training, and workload requirements evaluating your real-time references services—investigating self-assessment and blind reviewing, incorporating your assessment into an existing evaluative program, and obtaining the administrative support essential for an accurate assessment creating a statewide virtual reference system—selecting software, developing policy, marketing, coordinating the project, and staffing and training online reference management for smaller libraries—because of the smaller staff, smaller budget, and smaller amount of patrons, is it a feasible addition to the library? much more! This well-referenced volume contains case examples, figures, useful Web sites, and case histories to show how the basic principles of digital reference services work. Librarians and students of information and library science will find Digital Reference Services a helpful resource to enhance their library and electronic reference expertise.
Book Synopsis Access Services in Libraries by : Gregg Sapp
Download or read book Access Services in Libraries written by Gregg Sapp and published by Routledge. This book was released on 2019-12-05 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, first published in 1992, establishes a theoretical base for access services while also suggesting connections between theory and practice. It provides fresh thinking that re-examines previous writings in this area, presents new experimental designs and results, creates contemporary organizational solutions, and adopts innovative techniques for increasing users’ access to library materials within constrained budgets. Access services librarians, circulation department librarians, and library managers, especially those who are considering a reorganization that will include access services, will benefit from the philosophical and theoretical articles as well as practical advice on the design, delivery, and evaluation of responsive library services. Chapters in this invaluable book fill the gap in the literature about access services including theoretical descriptions of access services, current developing trends in access services, the historical development of the access services concept, practical studies related to common access services issues, and projections of future challenges.
Book Synopsis Legal Information Management Index by :
Download or read book Legal Information Management Index written by and published by . This book was released on 2000 with total page 678 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Repositioning Reference by : Laura Saunders
Download or read book Repositioning Reference written by Laura Saunders and published by Rowman & Littlefield Publishers. This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Repositioning Reference reimagines reference services in libraries and information organizations and the role of reference librarians, taking into account rapid developments in technology and information-specific services in non-library sectors.
Book Synopsis The Next Step Towards a Solution to the Problems of Reference and Research Library Service by : New York State Library. Library Extension Division
Download or read book The Next Step Towards a Solution to the Problems of Reference and Research Library Service written by New York State Library. Library Extension Division and published by . This book was released on 1963 with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Emerging Technologies for Academic Libraries in the Digital Age by : LiLi Li
Download or read book Emerging Technologies for Academic Libraries in the Digital Age written by LiLi Li and published by Elsevier. This book was released on 2009-01-30 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is written to promote academic strategic management and envision future innovations for academic library resources, services and instructions in the digital age. It provides academic executives, consultants, instructors, IT specialists, librarians, LIS students, managers, trainers and other professionals with the latest information for developing trends of emerging technologies applied to student-centred and service-oriented academic learning environments. This book explores various fields where key emerging technologies may have great implications on academic library information technologies, academic library management, academic library information services, and academic library internal operations. Reflects most recent emerging technologies which might impact on library administrations, resources, services and instructions Draws a clear roadmap how and where to monitor emerging technologies which began to emerge under academic library environments Provides practical and realistic suggestions and solutions how to utilize emerging technologies in academic learning environments
Book Synopsis Envisioning the Future of Reference by : Diane Zabel
Download or read book Envisioning the Future of Reference written by Diane Zabel and published by Bloomsbury Publishing USA. This book was released on 2020-02-25 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering a broad overview of consequential changes in the landscape of reference services, this guide also provides practical guidance on how to meet the new challenges they present. For the past decade, librarians have been lamenting the demise of reference services. Encouraging recent research shows that reference librarians are actually in more demand than ever; however, nearly everything about reference has changed—from technologies, tools, and techniques to models of service. What are these changes, and how can the profession respond to and prepare for shifting priorities and user needs? In this volume, business librarians Diane Zabel and Lauren Reiter bring together a host of experts to answer these timely questions. Topics range from the education and training of professionals to meeting the needs and wants of employers. Covered are trends in chat reference, research consultations, do-it-yourself reference, tracking trends with user populations, assessment, and data-driven decisions about reference services. Grounded in the principle that, regardless of the evolutions in service, the user remains at the center of reference, this guide offers readers an exciting look at the future of this important public service.
Book Synopsis Emerging Technologies for Librarians by : Sharon Q Yang
Download or read book Emerging Technologies for Librarians written by Sharon Q Yang and published by Chandos Publishing. This book was released on 2015-11-28 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emerging Technologies for Librarians: A Practical Approach to Innovation focuses on the practical applications of emerging technologies in libraries, defining the technologies in the context of their use in real situations. Each chapter includes an overview of the use of emerging technologies in a particular work area that is followed by a list of relevant applications. Chapters cover work areas such as advertising, distance learning, metadata. and digital libraries, and also focus on applications, including mobile computing and web conferencing, followed by a conclusion. This book serves as a guide for those interested in learning about, and implementing, the available technologies that enhance library services, and also lists and discusses the types of emerging technologies that are available for a specific area of work. Discusses and reviews practical applications of emerging technologies for librarians Explores what emerging technologies are available in particular areas of library services Describes and evaluates applications Connects library work to innovations
Book Synopsis Reinventing Reference: How Libraries Deliver Value in the Age of Google by : Katie Elson Anderson
Download or read book Reinventing Reference: How Libraries Deliver Value in the Age of Google written by Katie Elson Anderson and published by American Library Association. This book was released on 2014-12-11 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Uniquely positioned to connect library users to the information they seek, and thus to the wider world, library staff who serve on the front lines of reference have both the power and responsibility to position the library as an institution that remains relevant and responsive. This collection takes a critical look at the overarching trends that affect current library policy and practice regarding the process of delivering information services, and how factors such as public policy, economics, and popular culture will continue to affect those trends in the future. Library leaders and visionaries from across the spectrum of institutions address such topics as -The history of reference librarianship and how it relates to the current landscape -Privacy, censorship, and reference ethics -The effects of the born digital library user on the purpose and function of reference -Strategic challenges for reference in the coming decade -A reference forecast for 2025 Placing these issues in historical and cultural context, this book offers practical solutions for new paradigms of reference service for all users.
Book Synopsis New Directions in Reference by : Byron Anderson
Download or read book New Directions in Reference written by Byron Anderson and published by Psychology Press. This book was released on 2006 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Design and deliver traditional reference services in new and innovative ways Librarians work in an environment of constant change created by new technology, budget restraints, inflationary costs, and rising user expectations. New Directions in Reference examines how they can use new and innovative methods to design and deliver traditional reference services in a wide range of settings. The book’s contributors relate first-hand experiences in libraries large and small, public and academic, and urban and rural dealing with a variety of changes, including virtual reference, music reference, self-service interlibrary loan, e-mail reference, and copyright law. Change isn’t new to libraries but the accelerated pace of change is. Traditional lines that have existed between library departments have been erased and traditional notions about general and specialized reference services have been reconsidered. New Directions in Reference documents how librarians are re-thinking their roles and responsibilities to keep pace with the ongoing process of evolution that borders on revolution. New Directions in Reference examines: the skills needed to manage and evaluate virtual reference services the basics of modern copyright law and the Digital Millennium Copyright Act (DMCA) the changes in users, sources, and modes of access in music reference services the use of interlibrary loan management software that allows patrons to request, track, and renew borrowed materials online the “Ask-A-Librarian” e-mail reference service the Government Printing Office and government information online and much more! New Directions in Reference also includes case studies involving the new Martin Luther King Jr. Library in San Jose, California, and the impact of Personal Digital Assistants (PDAs) in providing references services for medical libraries. This important book is an essential professional resource for public, academic, and special librarians, especially those providing reference services.
Book Synopsis The Desk and Beyond by : Sarah K. Steiner
Download or read book The Desk and Beyond written by Sarah K. Steiner and published by Assoc of Cllge & Rsrch Libr. This book was released on 2008 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Desk and Beyond is intended to provide a thorough exploration of the present and possible future applications of eleven of the most promising new reference delivery methods. In order to reflect the growing role of the digital environment while still respecting the importance of in-person interaction, a balance of physical and virtual methods has been maintained. This collection is intended to provide inspiration for potential reference services at your library; each chapter provides an introduction to an innovative service concept and an annotated list of sources for additional research.
Book Synopsis Virtual Reference Services by : Stacey Kimmel
Download or read book Virtual Reference Services written by Stacey Kimmel and published by CRC Press. This book was released on 2003-09-10 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: A state-of-the-art guide to virtual reference services! This essential book provides a snapshot of virtual reference (VR) services in all kinds of library settings and discusses the issues, trends, and practices involved in offering this kind of service. The chapters go beyond descriptions of services to offer practical advice and suggestions for product selection, policy setting, technical support, collaborative efforts, staffing, training, marketing, budgeting, evaluation, and administration. Case studies, relevant Web sites, and vendor information are included. An ample selection of tables, figures, and illustrations makes important information easy to access and understand. From the editors: “The purpose of this book is to describe the state of the art in virtual reference services, by which we mean real-time, interactive reference service with a librarian, offered online via chat or videoconferencing. Significant players in virtual reference services have prepared chapters for this book. Some of these address virtual reference as a service trend. Others describe services in a variety of settings, including public, academic, and special libraries. Some focus on one aspect of virtual reference, such as statistics/evaluation, policy setting, or the reference interaction. Our intent is to provide an opportunity for reflection on the impact of virtual reference services on librarians, clients, and libraries, as well as to offer a glimpse of the future.” Virtual Reference Services: Issues and Trends addresses topics that will help institutions and VR professionals provide more effective services. Chapters focus on: the principles and concepts of continuous quality improvement (CQI) for virtual reference, such as the Kano Model of user satisfaction—and how it can help libraries improve their VR services a case study of the adoption of VR service at the Suffolk Cooperative Library System in New York, with emphasis on the benefits of maintaining a user-centered perspective to help inform decisions about procedures and services staff selection, structuring the work environment, scheduling, and other VR issues at a large university library collaborative VR services in the state of New Jersey and the development of the “Q and A NJ” initiative and the experiences of two participating public libraries the development and testing of innnovative software developed through a partnership with a high tech company statewide and regional VR collaboration in Florida, with a comprehensive and detailed overview of that state's VR initiatives post-implementation issues such as high call volume, difficult users, training and quality assessment, and service improvement a report from a medical/dental library participating in a multitype library collaborative VR service—with insights on budgeting, training, administration/coordination, morale, marketing, user reaction, and how a health sciences library contributes to (and benefits from) this kind of initiative VR services at The Boeing Corporation a model and framework for collecting and making use of statistical data in a VR service, with AskERIC's implementation as an example the nature of the user-librarian VR interaction, with an insightful analysis of chat transcripts from Carnegie Mellon University how users interact with various services offered on library Web pages, with an illuminating comparison of the use of the library Web site search tool at Southern Illinois University-Carbondale vs. the use of the VR service available on that site
Book Synopsis The Top Technologies Every Librarian Needs to Know by : LITA
Download or read book The Top Technologies Every Librarian Needs to Know written by LITA and published by American Library Association. This book was released on 2014-05-11 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: While it's inspiring to ponder the libraries of the 22nd century, it's a lot more practical to think ahead to the next five years. That's just what Varnum and his hand-picked team of contributors have done, showing library technology staff and administrators where to invest time and money to receive the greatest benefits. Their ideas will stimulate strategic thinking and help library staff make informed decisions about meeting user expectations and delivering services. Sure conversation starters and informative for any library, chapters include “Impetus to Innovate: Convergence and Library Trends,” by A.J. Million and Heather Lea Moulaison“Hands-Free Augmented Reality: Impacting the Library Future,” by Brigitte M. Bell and Terry Cottrell“Libraries and Archives Augmenting the World,” by William Denton“The Future of Cloud-Based Library Systems,” by Steven Bowers and Elliot Jonathan Polak“Library Discovery: From Ponds to Streams,” by Varnum“Exit As Strategy: Web Services as the New Websites for Many Libraries,” by Anson Parker, VP Nagraj, and David Moody“Reading and Non-Reading: Text Mining in Critical Practice,” by Devin Higgins“Bigger, Better, Together: Building the Digital Library of the Future,” by Jeremy York“The Case for Open Hardware in Libraries,” by Jason Griffey This compendium offers an expert-level view of the library technology that’s just around the corner.
