Business Continuity and Disaster Recovery for InfoSec Managers

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Author :
Publisher : Elsevier
ISBN 13 : 0080528333
Total Pages : 409 pages
Book Rating : 4.0/5 (85 download)

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Book Synopsis Business Continuity and Disaster Recovery for InfoSec Managers by : John Rittinghouse PhD CISM

Download or read book Business Continuity and Disaster Recovery for InfoSec Managers written by John Rittinghouse PhD CISM and published by Elsevier. This book was released on 2011-04-08 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every year, nearly one in five businesses suffers a major disruption to its data or voice networks or communications systems. Since 9/11 it has become increasingly important for companies to implement a plan for disaster recovery. This comprehensive book addresses the operational and day-to-day security management requirements of business stability and disaster recovery planning specifically tailored for the needs and requirements of an Information Security Officer. This book has been written by battle tested security consultants who have based all the material, processes and problem- solving on real-world planning and recovery events in enterprise environments world wide.John has over 25 years experience in the IT and security sector. He is an often sought management consultant for large enterprise and is currently a member of the Federal Communication Commission's Homeland Security Network Reliability and Interoperability Council Focus Group on Cybersecurity, working in the Voice over Internet Protocol workgroup. James has over 30 years experience in security operations and technology assessment as a corporate security executive and positions within the intelligence, DoD, and federal law enforcement communities. He has a Ph.D. in information systems specializing in information security and is a member of Upsilon Pi Epsilon (UPE), the International Honor Society for the Computing and Information Disciplines. He is currently an Independent Consultant.·Provides critical strategies for maintaining basic business functions when and if systems are shut down·Establishes up to date methods and techniques for maintaining second site back up and recovery·Gives managers viable and efficient processes that meet new government rules for saving and protecting data in the event of disasters

Business Continuity and Disaster Recovery Planning for IT Professionals

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Author :
Publisher : Butterworth-Heinemann
ISBN 13 : 0080553729
Total Pages : 481 pages
Book Rating : 4.0/5 (85 download)

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Book Synopsis Business Continuity and Disaster Recovery Planning for IT Professionals by : Susan Snedaker

Download or read book Business Continuity and Disaster Recovery Planning for IT Professionals written by Susan Snedaker and published by Butterworth-Heinemann. This book was released on 2011-04-18 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: Powerful Earthquake Triggers Tsunami in Pacific. Hurricane Katrina Makes Landfall in the Gulf Coast. Avalanche Buries Highway in Denver. Tornado Touches Down in Georgia. These headlines not only have caught the attention of people around the world, they have had a significant effect on IT professionals as well. As technology continues to become more integral to corporate operations at every level of the organization, the job of IT has expanded to become almost all-encompassing. These days, it's difficult to find corners of a company that technology does not touch. As a result, the need to plan for potential disruptions to technology services has increased exponentially. That is what Business Continuity Planning (BCP) is: a methodology used to create a plan for how an organization will recover after a disaster of various types. It takes into account both security and corporate risk management tatics.There is a lot of movement around this initiative in the industry: the British Standards Institute is releasing a new standard for BCP this year. Trade shows are popping up covering the topic.* Complete coverage of the 3 categories of disaster: natural hazards, human-caused hazards, and accidental and technical hazards.* Only published source of information on the new BCI standards and government requirements.* Up dated information on recovery from cyber attacks, rioting, protests, product tampering, bombs, explosions, and terrorism.

Business Continuity and Risk Management

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Publisher : Rothstein Publishing
ISBN 13 : 1931332894
Total Pages : 371 pages
Book Rating : 4.9/5 (313 download)

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Book Synopsis Business Continuity and Risk Management by : Kurt J. Engemann

Download or read book Business Continuity and Risk Management written by Kurt J. Engemann and published by Rothstein Publishing. This book was released on 2014-10-01 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: As an instructor, you have seen business continuity and risk management grow exponentially, offering an exciting array of career possibilities to your students. They need the tools needed to begin their careers -- and to be ready for industry changes and new career paths. You cannot afford to use limited and inflexible teaching materials that might close doors or limit their options. Written with your classroom in mind,Business Continuity and Risk Management: Essentials of Organizational Resilience is the flexible, modular textbook you have been seeking -- combining business continuity and risk management. Full educator-designed teaching materials available for download. From years of experience teaching and consulting in Business Continuity and Risk, Kurt J. Engemann and Douglas M. Henderson explain everything clearly without extra words or extraneous philosophy. Your students will grasp and apply the main ideas quickly. They will feel that the authors wrote this textbook with them specifically in mind -- as if their questions are answered even before they ask them. Covering both Business Continuity and Risk Management and how these two bodies of knowledge and practice interface, Business Continuity and Risk Management: Essentials of Organizational Resilience is a state-of-the-art textbook designed to be easy for the student to understand -- and for you, as instructor, to present. Flexible, modular design allows you to customize a study plan with chapters covering: Business Continuity and Risk principles and practices. Information Technology and Information Security. Emergency Response and Crisis Management. Risk Modeling – in-depth instructions for students needing the statistical underpinnings in Risk Management. Global Standards and Best Practices Two real-world case studies are integrated throughout the text to give future managers experience in applying chapter principles to a service company and a manufacturer. Chapter objectives, discussion topics, review questions, numerous charts and graphs. Glossary and Index. Full bibliography at the end of each chapter. Extensive, downloadable classroom-tested Instructor Resources are available for college courses and professional development training, including slides, syllabi, test bank, discussion questions, and case studies. Endorsed by The Business Continuity Institute (BCI) and The Institute of Risk Management (IRM). QUOTES "It's difficult to write a book that serves both academia and practitioners, but this text provides a firm foundation for novices and a valuable reference for experienced professionals."--Security Management Magazine "The authors...bring the subject to life with rich teaching and learning features, making it an essential read for students and practitioners alike." – Phil AUTHOR BIOS Kurt J. Engemann, PhD, CBCP, is the Director of the Center for Business Continuity and Risk Management and Professor of Information Systems in the Hagan School of Business at Iona College. He is the editor-in-chief of the International Journal of Business Continuity and Risk Management Douglas M. Henderson, FSA, CBCP, is President of Disaster Management, Inc., and has 20+ years of consulting experience in all areas of Business Continuity and Emergency Response Management. He is the author of Is Your Business Ready for the Next Disaster? and a number of templates.

Publications Catalog

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Publisher :
ISBN 13 :
Total Pages : 68 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Publications Catalog by : United States. Defense Civil Preparedness Agency

Download or read book Publications Catalog written by United States. Defense Civil Preparedness Agency and published by . This book was released on 1977 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Business Continuity

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Author :
Publisher : Elsevier
ISBN 13 : 0124165648
Total Pages : 98 pages
Book Rating : 4.1/5 (241 download)

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Book Synopsis Business Continuity by : Bob Hayes

Download or read book Business Continuity written by Bob Hayes and published by Elsevier. This book was released on 2013-04-03 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Business Continuity playbook provides the background and tools to create, manage, and execute all facets of an organization's business continuity program (BCP). Business continuity planning is an activity performed daily by organizations of all types and sizes to ensure that critical business functions are available before, during, and after a crisis. This playbook guides the security leader through the development, implementation, and maintenance of a successful BCP. The text begins with a detailed description of the concept and value of business continuity planning, transitioning into a step-by-step guide to building or enhancing a BCP. Its 14 appendices, which include sample forms, templates, and definitions, make it an invaluable resource for business continuity planning. The Business Continuity playbook is a part of Elsevier's Security Executive Council Risk Management Portfolio, a collection of real world solutions and "how-to" guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs. - Answers the unavoidable question, "What is the business value of a business continuity program?" - Breaks down a business continuity program into four major elements for better understanding and easier implementation - Includes 14 appendices that provide sample forms, templates, and definitions for immediate adaptation in any business setting

Miscellaneous Publications

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Publisher :
ISBN 13 :
Total Pages : 84 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Miscellaneous Publications by : United States. Office of Civil Defense

Download or read book Miscellaneous Publications written by United States. Office of Civil Defense and published by . This book was released on 1972 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Megaproject Management

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Publisher : John Wiley & Sons
ISBN 13 : 1118416341
Total Pages : 496 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Megaproject Management by : Virginia A. Greiman

Download or read book Megaproject Management written by Virginia A. Greiman and published by John Wiley & Sons. This book was released on 2013-06-21 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: Project management lessons learned on the Big Dig, America's biggest megaproject, by a core member responsible for its daily operations In Megaproject Management, a central member of the Big Dig team reveals the numerous risks, challenges, and accomplishments of the most complex urban infrastructure project in the history of the United States. Drawing on personal experience and interviews with project engineers, executive oversight commission officials, and core managers, the author, a former deputy counsel and risk manager for the Big Dig, develops new insights as she describes the realities of day-to-day management of the project from a project manager's perspective. The book incorporates both theory and practice and is therefore highly recommended to policymakers, academics, and project management practitioners. Focusing on lessons learned, this insightful coursebook presents the Big Dig as a massive case study in the management of risk, cost, and schedule, particularly the interrelation of technical, legal, political, and social factors. It provides an analysis of the difficulties in managing megaprojects during each phase and over the life span of the project, while delivering useful lessons on why projects go wrong and what can be done to prevent project failure. It also offers new ideas to enhance project management performance and innovation in our global society. This unique guide: Defines megaproject characteristics and frameworks Reviews the Big Dig's history, stakeholders, and governance Examines the project's management scope, scheduling, and cost management including project delays and cost overruns Analyzes the Big Dig's risk management and quality management Reveals how to build a sustainable project through integration and change introduction

Monthly Catalog of United States Government Publications

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Publisher :
ISBN 13 :
Total Pages : 1290 pages
Book Rating : 4.:/5 (29 download)

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Book Synopsis Monthly Catalog of United States Government Publications by : United States. Superintendent of Documents

Download or read book Monthly Catalog of United States Government Publications written by United States. Superintendent of Documents and published by . This book was released on 1971 with total page 1290 pages. Available in PDF, EPUB and Kindle. Book excerpt: February issue includes Appendix entitled Directory of United States Government periodicals and subscription publications; September issue includes List of depository libraries; June and December issues include semiannual index.

The Definitive Handbook of Business Continuity Management

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Publisher : John Wiley & Sons
ISBN 13 : 0470710799
Total Pages : 832 pages
Book Rating : 4.4/5 (77 download)

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Book Synopsis The Definitive Handbook of Business Continuity Management by : Andrew Hiles

Download or read book The Definitive Handbook of Business Continuity Management written by Andrew Hiles and published by John Wiley & Sons. This book was released on 2010-11-02 with total page 832 pages. Available in PDF, EPUB and Kindle. Book excerpt: With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same – but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute. This book combines over 500 years of experience from leading Business Continuity experts of many countries. It is presented in an easy-to-follow format, explaining in detail the core BC activities incorporated in BS 25999, Business Continuity Guidelines, BS 25777 IT Disaster Recovery and other standards and in the body of knowledge common to the key business continuity institutes. Contributors from America, Asia Pacific, Europe, China, India and the Middle East provide a truly global perspective, bringing their own insights and approaches to the subject, sharing best practice from the four corners of the world. We explore and summarize the latest legislation, guidelines and standards impacting BC planning and management and explain their impact. The structured format, with many revealing case studies, examples and checklists, provides a clear roadmap, simplifying and de-mystifying business continuity processes for those new to its disciplines and providing a benchmark of current best practice for those more experienced practitioners. This book makes a massive contribution to the knowledge base of BC and risk management. It is essential reading for all business continuity, risk managers and auditors: none should be without it.

Business Continuity Management

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Author :
Publisher : Routledge
ISBN 13 : 1134196873
Total Pages : 483 pages
Book Rating : 4.1/5 (341 download)

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Book Synopsis Business Continuity Management by : Ethné Swartz

Download or read book Business Continuity Management written by Ethné Swartz and published by Routledge. This book was released on 2010-03-26 with total page 483 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the publication of the first edition in 2002, interest in crisis management has been fuelled by a number of events, including 9/11. The first edition of this text was praised for its rigorous yet logical approach, and this is continued in the second edition, which provides a well-researched, theoretically robust approach to the topic combined with empirical research in continuity management. New chapters are included on digital resilience and principles of risk management for business continuity. All chapters are revised and updated with particular attention being paid to the impact on smaller companies. New cases include: South Africa Bank, Lego, Morgan Stanley Dean Witter; small companies impacted by 9/11; and the New York City power outage of August 2003.

Risk Analysis and the Security Survey

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Publisher : Elsevier
ISBN 13 : 0123822343
Total Pages : 369 pages
Book Rating : 4.1/5 (238 download)

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Book Synopsis Risk Analysis and the Security Survey by : James F. Broder

Download or read book Risk Analysis and the Security Survey written by James F. Broder and published by Elsevier. This book was released on 2011-12-07 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: As there is a need for careful analysis in a world where threats are growing more complex and serious, you need the tools to ensure that sensible methods are employed and correlated directly to risk. Counter threats such as terrorism, fraud, natural disasters, and information theft with the Fourth Edition of Risk Analysis and the Security Survey. Broder and Tucker guide you through analysis to implementation to provide you with the know-how to implement rigorous, accurate, and cost-effective security policies and designs. This book builds on the legacy of its predecessors by updating and covering new content. Understand the most fundamental theories surrounding risk control, design, and implementation by reviewing topics such as cost/benefit analysis, crime prediction, response planning, and business impact analysis--all updated to match today's current standards. This book will show you how to develop and maintain current business contingency and disaster recovery plans to ensure your enterprises are able to sustain loss are able to recover, and protect your assets, be it your business, your information, or yourself, from threats. - Offers powerful techniques for weighing and managing the risks that face your organization - Gives insights into universal principles that can be adapted to specific situations and threats - Covers topics needed by homeland security professionals as well as IT and physical security managers

Risk Assessment

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Publisher : John Wiley & Sons
ISBN 13 : 1119755921
Total Pages : 484 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis Risk Assessment by : Georgi Popov

Download or read book Risk Assessment written by Georgi Popov and published by John Wiley & Sons. This book was released on 2022-01-19 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: Risk Assessment Explore the fundamentals of risk assessment with references to the latest standards, methodologies, and approaches The Second Edition of Risk Assessment: A Practical Guide to Assessing Operational Risks delivers a practical exploration of a wide array of risk assessment tools in the contexts of preliminary hazard analysis, job safety analysis, task analysis, job risk assessment, personnel protective equipment hazard assessment, failure mode and effect analysis, and more. The distinguished authors discuss the latest standards, theories, and methodologies covering the fundamentals of risk assessments, as well as their practical applications for safety, health, and environmental professionals with risk assessment responsibilities. “What If”/Checklist Analysis Methods are included for additional guidance. Now in full color, the book includes interactive exercises, links, videos, and online risk assessment tools that can be immediately applied by working practitioners. The authors have also included: Material that reflects the latest updates to ISO standards, the ASSP Technical Report, and the ANSI Z590.3 Prevention through Design standard New hazard phrases for chemical hazards in the Globally Harmonized System, as well as NIOSH’s new occupational exposure banding tool The new risk-based approach featured in the NAVY IH Field Manual New chapters covering business continuity, causal factors analysis, and layers of protection analysis and barrier analysis An indispensable resource for employed safety professionals in a variety of industries, business leaders and staff personnel with safety responsibilities, and environmental engineers Risk Assessment: A Practical Guide to Assessing Operational Risks is also useful for students in safety, health, and environmental science courses.

Sarbanes-Oxley and the New Internal Auditing Rules

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Publisher : John Wiley & Sons
ISBN 13 : 0471646733
Total Pages : 336 pages
Book Rating : 4.4/5 (716 download)

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Book Synopsis Sarbanes-Oxley and the New Internal Auditing Rules by : Robert R. Moeller

Download or read book Sarbanes-Oxley and the New Internal Auditing Rules written by Robert R. Moeller and published by John Wiley & Sons. This book was released on 2004-05-10 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sarbanes-Oxley and the New Internal Auditing Rulesthoroughly and clearly explains the Sarbanes-Oxley Act, how itimpacts auditors, and how internal auditing can help with itsrequirements, such as launching an ethics and whistle-blowerprogram or performing effective internal controls reviews under theCOSO framework. With ample coverage of emerging rules that have yetto be issued and other matters subject to change, this bookoutlines fundamental blueprints of the new rules, technologicaldevelopments, and evolving trends that impact internal auditprofessionals. Order your copy today!

Disaster Health Management

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Publisher : Taylor & Francis
ISBN 13 : 1003829724
Total Pages : 551 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis Disaster Health Management by : Gerry FitzGerald

Download or read book Disaster Health Management written by Gerry FitzGerald and published by Taylor & Francis. This book was released on 2024-01-17 with total page 551 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of this leading textbook provides the definitive guide to disaster health management. From the key concepts, principles and terminology, to systems for mitigation, planning, response and recovery, it gives readers a comprehensive overview of every aspect of this emerging field. Split into eight parts, the book begins by drawing the parameters of disaster health management before outlining key elements such as communication, community engagement and legal issues. It then moves on to discuss preparing for potential disasters, managing and mitigating their impact, and then recovering in the aftermath. Offering key insights into evaluation, leadership and the psychosocial aspects of disaster health management, the new edition also features a range of international case studies, including those outlining the management of COVID-19. It is essential reading for both students and practitioners engaging in this important work.

A Supply Chain Management Guide to Business Continuity

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Publisher : HarperChristian + ORM
ISBN 13 : 0814416462
Total Pages : 221 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis A Supply Chain Management Guide to Business Continuity by : Betty A. Kildow

Download or read book A Supply Chain Management Guide to Business Continuity written by Betty A. Kildow and published by HarperChristian + ORM. This book was released on 2011-01-12 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: A well-monitored supply chain is any business’s key to productivity and profit. But each link in that chain is its own entity, subject to its own ups, downs, and business realities. If one falters, every other link—and the entire chain—becomes vulnerable. Kildow’s book identifies the different phases of business continuity program development and maintenance, including: • Recognizing and mitigating potential threats, risks, and hazards • Evaluating and selecting suppliers, contractors, and service providers • Developing, testing, documenting, and maintaining business continuity plans • Following globally accepted best practices • Analyzing the potential business impact of supply chain disruptions Filled with powerful assessment tools, detailed disaster-preparedness checklists and scenarios, and instructive case studies in supply chain reliability, A Supply Chain Management Guide to Business Continuity is a crucial resource in the long-term stability of any business.

Business Continuity Management

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Author :
Publisher : Rothstein Publishing
ISBN 13 : 1931332355
Total Pages : 494 pages
Book Rating : 4.9/5 (313 download)

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Book Synopsis Business Continuity Management by : Andrew Hiles

Download or read book Business Continuity Management written by Andrew Hiles and published by Rothstein Publishing. This book was released on 2014-09-30 with total page 494 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover new ideas and inspiration to build world-class Business Continuity Management from this masterwork that distills Hiles' wisdom about what works and why from 30+ years' experience in 60+ countries. First published in 1999, the new 4th Edition of Hiles' classic is the most international, comprehensive, readable exposition on the subject. It now includes: New or revised sections: New, extensive chapter on supply chain risk – including valuable advice on contract aspects. Horizon scanning of new risks. Fresh perspectives. Multilateral continuity planning. Impact of new technologies, including mobile computing, cloud computing, bring your own device, and the Internet of things. Extensive, up-to-the-minute coverage of global/country-specific standards, with detailed appendices on ISO 22301/22313 and NFPA 1600. BCP exercising and testing. Helpful discussion on issues relating to certification professional certification. New revealing case studies and vivid examples of crises and disruptions – and effective response to them. Updated action plans and roadmaps. Proven techniques to win consensus on BC strategy and planning. Hint of the future – what's next for BCM? Demonstrates step-by-step how to build and maintain a world-class BC management system and plan. Shares field-tested tools and hard-won insights about what works and why. Chapter learning objectives, case studies and real-life examples, self-examination and discussion questions, forms, checklists, charts and graphs, glossary, index. 520-page book + hundreds of pages of Downloadable Resources, including project plans, risk analysis forms, BIA spreadsheets, BC plan formats, exercise/test material, checklists, and a variety of editable models, templates, and spreadsheets. Instructional Materials coming soon including valuable educational tools, such as syllabi, test bank, slides – for use by approved adopters in college courses and professional development training.

Encyclopedia of Crisis Management

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Author :
Publisher : SAGE Publications
ISBN 13 : 1452275963
Total Pages : 1177 pages
Book Rating : 4.4/5 (522 download)

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Book Synopsis Encyclopedia of Crisis Management by : K. Bradley Penuel

Download or read book Encyclopedia of Crisis Management written by K. Bradley Penuel and published by SAGE Publications. This book was released on 2013-02-14 with total page 1177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although now a growing and respectable research field, crisis management—as a formal area of study—is relatively young, having emerged since the 1980s following a succession of such calamities as the Bhopal gas leak, Chernobyl nuclear accident, Space Shuttle Challenger loss, and Exxon Valdez oil spill. Analysis of organizational failures that caused such events helped drive the emerging field of crisis management. Simultaneously, the world has experienced a number of devastating natural disasters: Hurricane Katrina, the Japanese earthquake and tsunami, etc. From such crises, both human-induced and natural, we have learned our modern, tightly interconnected and interdependent society is simply more vulnerable to disruption than in the past. This interconnectedness is made possible in part by crisis management and increases our reliance upon it. As such, crisis management is as beneficial and crucial today as information technology has become over the last few decades. Crisis is varied and unavoidable. While the examples highlighted above were extreme, we see crisis every day within organizations, governments, businesses and the economy. A true crisis differs from a "routine" emergency, such as a water pipe bursting in the kitchen. Per one definition, "it is associated with urgent, high-stakes challenges in which the outcomes can vary widely (and are very negative at one end of the spectrum) and will depend on the actions taken by those involved." Successfully engaging, dealing with, and working through a crisis requires an understanding of options and tools for individual and joint decision making. Our Encyclopedia of Crisis Management comprehensively overviews concepts and techniques for effectively assessing, analyzing, managing, and resolving crises, whether they be organizational, business, community, or political. From general theories and concepts exploring the meaning and causes of crisis to practical strategies and techniques relevant to crises of specific types, crisis management is thoroughly explored. Features & Benefits: A collection of 385 signed entries are organized in A-to-Z fashion in 2 volumes available in both print and electronic formats. Entries conclude with Cross-References and Further Readings to guide students to in-depth resources. Selected entries feature boxed case studies, providing students with "lessons learned" in how various crises were successfully or unsuccessfully managed and why. Although organized A-to-Z, a thematic "Reader's Guide" in the front matter groups related entries by broad areas (e.g., Agencies & Organizations, Theories & Techniques, Economic Crises, etc.). Also in the front matter, a Chronology provides students with historical perspective on the development of crisis management as a discrete field of study. The work concludes with a comprehensive Index, which—in the electronic version—combines with the Reader's Guide and Cross-References to provide thorough search-and-browse capabilities. A template for an "All-Hazards Preparedness Plan" is provided the backmatter; the electronic version of this allows students to explore customized response plans for crises of various sorts. Appendices also include a Resource Guide to classic books, journals, and internet resources in the field, a Glossary, and a vetted list of crisis management-related degree programs, crisis management conferences, etc.