Business Continuity and Risk Management

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Author :
Publisher : Rothstein Publishing
ISBN 13 : 1931332894
Total Pages : 354 pages
Book Rating : 4.9/5 (313 download)

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Book Synopsis Business Continuity and Risk Management by : Kurt J. Engemann

Download or read book Business Continuity and Risk Management written by Kurt J. Engemann and published by Rothstein Publishing. This book was released on 2014-10-01 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: As an instructor, you have seen business continuity and risk management grow exponentially, offering an exciting array of career possibilities to your students. They need the tools needed to begin their careers -- and to be ready for industry changes and new career paths. You cannot afford to use limited and inflexible teaching materials that might close doors or limit their options. Written with your classroom in mind,Business Continuity and Risk Management: Essentials of Organizational Resilience is the flexible, modular textbook you have been seeking -- combining business continuity and risk management. Full educator-designed teaching materials available for download. From years of experience teaching and consulting in Business Continuity and Risk, Kurt J. Engemann and Douglas M. Henderson explain everything clearly without extra words or extraneous philosophy. Your students will grasp and apply the main ideas quickly. They will feel that the authors wrote this textbook with them specifically in mind -- as if their questions are answered even before they ask them. Covering both Business Continuity and Risk Management and how these two bodies of knowledge and practice interface, Business Continuity and Risk Management: Essentials of Organizational Resilience is a state-of-the-art textbook designed to be easy for the student to understand -- and for you, as instructor, to present. Flexible, modular design allows you to customize a study plan with chapters covering: Business Continuity and Risk principles and practices. Information Technology and Information Security. Emergency Response and Crisis Management. Risk Modeling – in-depth instructions for students needing the statistical underpinnings in Risk Management. Global Standards and Best Practices Two real-world case studies are integrated throughout the text to give future managers experience in applying chapter principles to a service company and a manufacturer. Chapter objectives, discussion topics, review questions, numerous charts and graphs. Glossary and Index. Full bibliography at the end of each chapter. Extensive, downloadable classroom-tested Instructor Resources are available for college courses and professional development training, including slides, syllabi, test bank, discussion questions, and case studies. Endorsed by The Business Continuity Institute (BCI) and The Institute of Risk Management (IRM). QUOTES "It's difficult to write a book that serves both academia and practitioners, but this text provides a firm foundation for novices and a valuable reference for experienced professionals."--Security Management Magazine "The authors...bring the subject to life with rich teaching and learning features, making it an essential read for students and practitioners alike." – Phil AUTHOR BIOS Kurt J. Engemann, PhD, CBCP, is the Director of the Center for Business Continuity and Risk Management and Professor of Information Systems in the Hagan School of Business at Iona College. He is the editor-in-chief of the International Journal of Business Continuity and Risk Management Douglas M. Henderson, FSA, CBCP, is President of Disaster Management, Inc., and has 20+ years of consulting experience in all areas of Business Continuity and Emergency Response Management. He is the author of Is Your Business Ready for the Next Disaster? and a number of templates.

A Risk Management Approach to Business Continuity

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Author :
Publisher : Rothstein Publishing
ISBN 13 : 1931332886
Total Pages : 402 pages
Book Rating : 4.9/5 (313 download)

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Book Synopsis A Risk Management Approach to Business Continuity by : Julia Graham

Download or read book A Risk Management Approach to Business Continuity written by Julia Graham and published by Rothstein Publishing. This book was released on 2015-02-20 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Julia Graham and David Kaye, two globally recognized risk management experts with experience in 50 countries, were among the first to recognize the interrelationship of Risk Management and Business Continuity and demonstrate how to integrate them with Corporate Governance enterprise-wide. They focus on all the factors that must be considered when developing a comprehensive Business Continuity Plan, especially for multi-location or multinational companies. Endorsed by The Business Continuity Institute, Institute for Risk Management, and Disaster Recovery Institute International, the book includes: • Chapter objectives, summaries and bibliographies; charts, sample forms, checklists throughout. • Plentiful case studies, in boxed text, sourced globally in the UK, US, Europe, Australia, Asia, etc. • Boxed inserts summarizing key concepts. • Glossy of 150 risk management and business continuity terms. • Wide range of challenges, including supply chain disruptions, media and brand attack, product contamination and product recall, bomb threats, chemical and biological threats, etc. • Instructions for designing/executing team exercises with role playing to rehearse scenarios. • Guidance on how to develop a business continuity plan, including a Business Impact Analysis. Downloadable Instructor Materials are available for college and professional developement use, including PowerPoint slides and syllabus for 12-week course with lecture outlines/notes, quizzes, reading assignments, discussion topics, projects "Provides clear guidance, supported with a wide range of memorable and highly relevant case studies, for any risk or business continuity manager to successfully meet the challenges of today and the future." --Steven Mellish, Chairman, The Business Continuity Institute

Business Continuity Planning

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Author :
Publisher : CRC Press
ISBN 13 : 1040071015
Total Pages : 359 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Business Continuity Planning by : Ralph L. Kliem

Download or read book Business Continuity Planning written by Ralph L. Kliem and published by CRC Press. This book was released on 2015-08-21 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: If a major event such as a terrorist attack, 7.2 earthquake, tsunami, or hacker attack were to disrupt business operations, would your organization be prepared to respond to the financial, political, and social impacts? In order for your company to be resilient, it must be ready to respond and recover quickly from the impact of such events. Busines

The Definitive Handbook of Business Continuity Management

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470670142
Total Pages : 832 pages
Book Rating : 4.4/5 (76 download)

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Book Synopsis The Definitive Handbook of Business Continuity Management by : Andrew Hiles

Download or read book The Definitive Handbook of Business Continuity Management written by Andrew Hiles and published by John Wiley & Sons. This book was released on 2010-11-22 with total page 832 pages. Available in PDF, EPUB and Kindle. Book excerpt: With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same – but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute. This book combines over 500 years of experience from leading Business Continuity experts of many countries. It is presented in an easy-to-follow format, explaining in detail the core BC activities incorporated in BS 25999, Business Continuity Guidelines, BS 25777 IT Disaster Recovery and other standards and in the body of knowledge common to the key business continuity institutes. Contributors from America, Asia Pacific, Europe, China, India and the Middle East provide a truly global perspective, bringing their own insights and approaches to the subject, sharing best practice from the four corners of the world. We explore and summarize the latest legislation, guidelines and standards impacting BC planning and management and explain their impact. The structured format, with many revealing case studies, examples and checklists, provides a clear roadmap, simplifying and de-mystifying business continuity processes for those new to its disciplines and providing a benchmark of current best practice for those more experienced practitioners. This book makes a massive contribution to the knowledge base of BC and risk management. It is essential reading for all business continuity, risk managers and auditors: none should be without it.

Business Continuity

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 3642560059
Total Pages : 225 pages
Book Rating : 4.6/5 (425 download)

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Book Synopsis Business Continuity by : Martin Wieczorek

Download or read book Business Continuity written by Martin Wieczorek and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Risk Management and Business Continuity are essential for the competitive capacity of any international corporation. The temporary unavailability of technology and services can endanger the existence of any company. It is cruical to develop an international strategy to deal with these problems. This book provides theoretical analysis and practical solutions on these topics.

The Definitive Handbook of Business Continuity Management

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470710799
Total Pages : 832 pages
Book Rating : 4.4/5 (77 download)

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Book Synopsis The Definitive Handbook of Business Continuity Management by : Andrew Hiles

Download or read book The Definitive Handbook of Business Continuity Management written by Andrew Hiles and published by John Wiley & Sons. This book was released on 2010-11-02 with total page 832 pages. Available in PDF, EPUB and Kindle. Book excerpt: With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same – but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute. This book combines over 500 years of experience from leading Business Continuity experts of many countries. It is presented in an easy-to-follow format, explaining in detail the core BC activities incorporated in BS 25999, Business Continuity Guidelines, BS 25777 IT Disaster Recovery and other standards and in the body of knowledge common to the key business continuity institutes. Contributors from America, Asia Pacific, Europe, China, India and the Middle East provide a truly global perspective, bringing their own insights and approaches to the subject, sharing best practice from the four corners of the world. We explore and summarize the latest legislation, guidelines and standards impacting BC planning and management and explain their impact. The structured format, with many revealing case studies, examples and checklists, provides a clear roadmap, simplifying and de-mystifying business continuity processes for those new to its disciplines and providing a benchmark of current best practice for those more experienced practitioners. This book makes a massive contribution to the knowledge base of BC and risk management. It is essential reading for all business continuity, risk managers and auditors: none should be without it.

Business Continuity and Disaster Recovery for InfoSec Managers

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Author :
Publisher : Elsevier
ISBN 13 : 9780080528335
Total Pages : 408 pages
Book Rating : 4.5/5 (283 download)

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Book Synopsis Business Continuity and Disaster Recovery for InfoSec Managers by : John Rittinghouse, PhD, CISM

Download or read book Business Continuity and Disaster Recovery for InfoSec Managers written by John Rittinghouse, PhD, CISM and published by Elsevier. This book was released on 2011-04-08 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every year, nearly one in five businesses suffers a major disruption to its data or voice networks or communications systems. Since 9/11 it has become increasingly important for companies to implement a plan for disaster recovery. This comprehensive book addresses the operational and day-to-day security management requirements of business stability and disaster recovery planning specifically tailored for the needs and requirements of an Information Security Officer. This book has been written by battle tested security consultants who have based all the material, processes and problem- solving on real-world planning and recovery events in enterprise environments world wide. John has over 25 years experience in the IT and security sector. He is an often sought management consultant for large enterprise and is currently a member of the Federal Communication Commission's Homeland Security Network Reliability and Interoperability Council Focus Group on Cybersecurity, working in the Voice over Internet Protocol workgroup. James has over 30 years experience in security operations and technology assessment as a corporate security executive and positions within the intelligence, DoD, and federal law enforcement communities. He has a Ph.D. in information systems specializing in information security and is a member of Upsilon Pi Epsilon (UPE), the International Honor Society for the Computing and Information Disciplines. He is currently an Independent Consultant. · Provides critical strategies for maintaining basic business functions when and if systems are shut down · Establishes up to date methods and techniques for maintaining second site back up and recovery · Gives managers viable and efficient processes that meet new government rules for saving and protecting data in the event of disasters

Business Continuity

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Author :
Publisher : Rothstein Associates Inc
ISBN 13 : 9781931332224
Total Pages : 294 pages
Book Rating : 4.3/5 (322 download)

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Book Synopsis Business Continuity by : Andrew Hiles

Download or read book Business Continuity written by Andrew Hiles and published by Rothstein Associates Inc. This book was released on 2004 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is intended to be a step-by-step guide to implementation of business continuity managementwithin an enterprise. It may be used as a step-by-step guide by those new to Business ContinuityManagement or dipped into by the more seasoned professional for ideas and updates on specifictopics. In many cases, the corporate BC Manager acts as an internal consultant, and we have treatedhim or her as such in this book: the book is therefore equally appropriate for practicing consultants. This book is the second edition of the first book to be based on the ten Core Units of Competence for Business Continuity established jointly by BCI and DRII, and to create a practical, step-by-step framework to guide an enterprise through the implementation of a business continuity program based on these ten units.This book has been endorsed by both The Business Continuity Institute International (BCI) and TheDisaster Recovery Institute International (DRII). Both organizations have included forewords to this book.

Business Continuity Management

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Author :
Publisher : Rothstein Publishing
ISBN 13 : 1931332355
Total Pages : 494 pages
Book Rating : 4.9/5 (313 download)

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Book Synopsis Business Continuity Management by : Andrew Hiles

Download or read book Business Continuity Management written by Andrew Hiles and published by Rothstein Publishing. This book was released on 2014-09-30 with total page 494 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover new ideas and inspiration to build world-class Business Continuity Management from this masterwork that distills Hiles' wisdom about what works and why from 30+ years' experience in 60+ countries. First published in 1999, the new 4th Edition of Hiles' classic is the most international, comprehensive, readable exposition on the subject. It now includes: New or revised sections: New, extensive chapter on supply chain risk – including valuable advice on contract aspects. Horizon scanning of new risks. Fresh perspectives. Multilateral continuity planning. Impact of new technologies, including mobile computing, cloud computing, bring your own device, and the Internet of things. Extensive, up-to-the-minute coverage of global/country-specific standards, with detailed appendices on ISO 22301/22313 and NFPA 1600. BCP exercising and testing. Helpful discussion on issues relating to certification professional certification. New revealing case studies and vivid examples of crises and disruptions – and effective response to them. Updated action plans and roadmaps. Proven techniques to win consensus on BC strategy and planning. Hint of the future – what's next for BCM? Demonstrates step-by-step how to build and maintain a world-class BC management system and plan. Shares field-tested tools and hard-won insights about what works and why. Chapter learning objectives, case studies and real-life examples, self-examination and discussion questions, forms, checklists, charts and graphs, glossary, index. 520-page book + hundreds of pages of Downloadable Resources, including project plans, risk analysis forms, BIA spreadsheets, BC plan formats, exercise/test material, checklists, and a variety of editable models, templates, and spreadsheets. Instructional Materials coming soon including valuable educational tools, such as syllabi, test bank, slides – for use by approved adopters in college courses and professional development training.

ISO 22301:2019 and business continuity management – Understand how to plan, implement and enhance a business continuity management system (BCMS)

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Author :
Publisher : IT Governance Publishing
ISBN 13 : 1787783006
Total Pages : 145 pages
Book Rating : 4.7/5 (877 download)

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Book Synopsis ISO 22301:2019 and business continuity management – Understand how to plan, implement and enhance a business continuity management system (BCMS) by : Alan Calder

Download or read book ISO 22301:2019 and business continuity management – Understand how to plan, implement and enhance a business continuity management system (BCMS) written by Alan Calder and published by IT Governance Publishing. This book was released on 2021-03-25 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: ISO 22301:2019 and business continuity management – Understand how to plan, implement and enhance a business continuity management system (BCMS) walks you through the requirements of ISO 22301, explaining what they mean and how your organisation can achieve compliance. It is an essential companion guide for those working in business continuity.

A Supply Chain Management Guide to Business Continuity

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Author :
Publisher : HarperChristian + ORM
ISBN 13 : 0814416462
Total Pages : 221 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis A Supply Chain Management Guide to Business Continuity by : Betty A. Kildow

Download or read book A Supply Chain Management Guide to Business Continuity written by Betty A. Kildow and published by HarperChristian + ORM. This book was released on 2011-01-12 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: A well-monitored supply chain is any business’s key to productivity and profit. But each link in that chain is its own entity, subject to its own ups, downs, and business realities. If one falters, every other link—and the entire chain—becomes vulnerable. Kildow’s book identifies the different phases of business continuity program development and maintenance, including: • Recognizing and mitigating potential threats, risks, and hazards • Evaluating and selecting suppliers, contractors, and service providers • Developing, testing, documenting, and maintaining business continuity plans • Following globally accepted best practices • Analyzing the potential business impact of supply chain disruptions Filled with powerful assessment tools, detailed disaster-preparedness checklists and scenarios, and instructive case studies in supply chain reliability, A Supply Chain Management Guide to Business Continuity is a crucial resource in the long-term stability of any business.

Business Continuity Management

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470430346
Total Pages : 384 pages
Book Rating : 4.4/5 (74 download)

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Book Synopsis Business Continuity Management by : Michael Blyth

Download or read book Business Continuity Management written by Michael Blyth and published by John Wiley & Sons. This book was released on 2009-04-06 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: PRAISE FOR Business Continuity Management Few businesses can afford to shut down for an extended period of time, regardless of the cause. If the past few years have taught us anything, it's that disaster can strike in any shape, at any time. Be prepared with the time-tested strategies in Business Continuity Management: Building an Effective Incident Management Plan and protect your employees while ensuring your company survives the unimaginable. Written by Michael Blyth—one of the world's foremost consultants in the field of business contingency management—this book provides cost-conscious executives with a structured, sustainable, and time-tested blueprint toward developing an individualized strategic business continuity program. This timely book urges security managers, HR directors, program managers, and CEOs to manage nonfinancial crises to protect your company and its employees. Discussions include: Incident management versus crisis response Crisis management structures Crisis flows and organizational responses Leveraging internal and external resources Effective crisis communications Clear decision-making authorities Trigger plans and alert states Training and resources Designing and structuring policies and plans Monitoring crisis management programs Stages of disasters Emergency preparedness Emergency situation management Crisis Leadership Over 40 different crisis scenarios Developing and utilizing a business continuity plan protects your company, its personnel, facilities, materials, and activities from the broad spectrum of risks that face businesses and government agencies on a daily basis, whether at home or internationally. Business Continuity Management presents concepts that can be applied in part, or full, to your business, regardless of its size or number of employees. The comprehensive spectrum of useful concepts, approaches and systems, as well as specific management guidelines and report templates for over forty risk types, will enable you to develop and sustain a continuity management plan essential to compete, win, and safely operate within the complex and fluid global marketplace.

Business Continuity and Disaster Recovery Planning for IT Professionals

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Author :
Publisher : Butterworth-Heinemann
ISBN 13 : 9780080553726
Total Pages : 456 pages
Book Rating : 4.5/5 (537 download)

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Book Synopsis Business Continuity and Disaster Recovery Planning for IT Professionals by : Susan Snedaker

Download or read book Business Continuity and Disaster Recovery Planning for IT Professionals written by Susan Snedaker and published by Butterworth-Heinemann. This book was released on 2011-04-18 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: Powerful Earthquake Triggers Tsunami in Pacific. Hurricane Katrina Makes Landfall in the Gulf Coast. Avalanche Buries Highway in Denver. Tornado Touches Down in Georgia. These headlines not only have caught the attention of people around the world, they have had a significant effect on IT professionals as well. As technology continues to become more integral to corporate operations at every level of the organization, the job of IT has expanded to become almost all-encompassing. These days, it’s difficult to find corners of a company that technology does not touch. As a result, the need to plan for potential disruptions to technology services has increased exponentially. That is what Business Continuity Planning (BCP) is: a methodology used to create a plan for how an organization will recover after a disaster of various types. It takes into account both security and corporate risk management tatics. There is a lot of movement around this initiative in the industry: the British Standards Institute is releasing a new standard for BCP this year. Trade shows are popping up covering the topic. * Complete coverage of the 3 categories of disaster: natural hazards, human-caused hazards, and accidental and technical hazards. * Only published source of information on the new BCI standards and government requirements. * Up dated information on recovery from cyber attacks, rioting, protests, product tampering, bombs, explosions, and terrorism.

Business Continuity Management System

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 0749469129
Total Pages : 297 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Business Continuity Management System by : Wei Ning Zechariah Zechariah Wong

Download or read book Business Continuity Management System written by Wei Ning Zechariah Zechariah Wong and published by Kogan Page Publishers. This book was released on 2014-11-03 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: A business continuity management system (BCMS) is a management framework that prepares the organization by developing business continuity strategies to meet its business and statutory obligations during an incident. It is about optimizing service availability and preserving business performance to secure future growth in the market. Business Continuity Management System offers a complete guide to establishing a fit-for-purpose business continuity capability in your organization. Structured in line with the principles of ISO22301 (the International Standard for business continuity management) and with current best practice, this user-friendly book covers the whole life cycle of developing, establishing, operating and evaluating a BCMS initiative. It is aimed at new and seasoned business continuity practitioners involved in business continuity activities in their organizations, whatever the size and sector. It includes proven techniques and easy-to-use methodologies that specifically support the implementation of those requirements specified in ISO 22301. Pragmatic approaches supported by in-depth explanations guide you to assess and improve your organization's BCMS performance. This is the first book to offer an end-to-end solution that addresses all aspects of implementing an effective BCMS. Business Continuity Management System is intended to act as a catalyst to accelerate progress on the journey from business continuity management and risk management to the creation and implementation of a business continuity management system, both by enhancing the BCM and risk competence of individual readers and by contributing to shared knowledge in implementing ISO 22301 in organizations.

Business Continuity Management, Second Edition

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Author :
Publisher : Routledge
ISBN 13 : 1134196873
Total Pages : 352 pages
Book Rating : 4.1/5 (341 download)

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Book Synopsis Business Continuity Management, Second Edition by : Dominic Elliott

Download or read book Business Continuity Management, Second Edition written by Dominic Elliott and published by Routledge. This book was released on 2010-03-26 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the publication of the first edition in 2002, interest in crisis management has been fuelled by a number of events, including 9/11. The first edition of this text was praised for its rigorous yet logical approach, and this is continued in the second edition, which provides a well-researched, theoretically robust approach to the topic combined with empirical research in continuity management. New chapters are included on digital resilience and principles of risk management for business continuity. All chapters are revised and updated with particular attention being paid to the impact on smaller companies. New cases include: South Africa Bank, Lego, Morgan Stanley Dean Witter; small companies impacted by 9/11; and the New York City power outage of August 2003.

Operational Risk Management and Business Continuity Planning for Modern State Treasuries

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Author :
Publisher : International Monetary Fund
ISBN 13 : 1475504705
Total Pages : 35 pages
Book Rating : 4.4/5 (755 download)

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Book Synopsis Operational Risk Management and Business Continuity Planning for Modern State Treasuries by : International Monetary Fund

Download or read book Operational Risk Management and Business Continuity Planning for Modern State Treasuries written by International Monetary Fund and published by International Monetary Fund. This book was released on 2011-11-09 with total page 35 pages. Available in PDF, EPUB and Kindle. Book excerpt: This technical note and manual addresses the following main issues: 1. What is operational risk management and how this should be applied to treasury operations. 2. What is business continuity and disaster recovery planning and why it is important for treasury operations? 3. How to develop and implement a business continuity and disaster recovery plan using a six practical-step process and how to have it imbedded into the day-to-day operations of the treasury. 4. What is needed to activate and what are the key procedures when activating the disaster recovery plan.

The Business Continuity Management Desk Reference

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Author :
Publisher : Jamie Watters
ISBN 13 : 1907820000
Total Pages : 268 pages
Book Rating : 4.9/5 (78 download)

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Book Synopsis The Business Continuity Management Desk Reference by : Jamie Watters

Download or read book The Business Continuity Management Desk Reference written by Jamie Watters and published by Jamie Watters. This book was released on 2010 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tools and techniques to make Business Continuity, Crisis Management and IT Service Continuity easy. If you need to prepare plans, test and maintain them, or if you need to set up DR or Work Area Recovery; then this book is written for you. The Business Continuity Desk Reference is written in simple language but is useful to both experienced professionals and newbies. Inside you'll discover: - The key concepts; explained in simple terms.- How to quickly assess your Business Continuity so that you can focus your time where it matters.- How to complete a Business Impact Assessment.- How to write plans quickly that are easy to use in a disaster.- How to test everything so that you know it will work.- How to assess any third party dependencies.- How to make sure that suppliers are robust. - How to meet customer, audit and regulatory expectations.- Get your hands on tools and templates that will make your life easy and make you look great.- Understand what other people do and how to delegate your work to them to make your life easier!