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Continual Improvement In Government Tools And Methods
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Book Synopsis Continual Improvement in Government Tools and Methods by : Jerry W. Koehler
Download or read book Continual Improvement in Government Tools and Methods written by Jerry W. Koehler and published by Routledge. This book was released on 2017-10-19 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: Key to the success of quality implementation is the understandingteam members have of the process and the tools to be used. Continual Improvement in Government: Tools and Methods was designed to provide users with a complete description and practical examples of these tools and viable techniques that will benefit teams. This book examines the four most popular tools: flowcharting; cause and effect diagrams; Pareto charts; and histograms-and shows how to apply them in the public service sector.To improve processes requires effective decision-making and effective decision-making begins with accurate data. Koehler and Pankowski dispel the myths and fears of data collection and analysis. In a step-by-step approach, they lead you through the very heart of Quality Management...DATA. Continual Improvement in Government: Tools and Methods provides an understandable format that explains the importance of data, the differences in the quality of data, why it is collected, and how it is used.
Book Synopsis Continual Improvement in Government Tools and Methods by : Jerry W. Koehler
Download or read book Continual Improvement in Government Tools and Methods written by Jerry W. Koehler and published by Routledge. This book was released on 2017-10-19 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: Key to the success of quality implementation is the understandingteam members have of the process and the tools to be used. Continual Improvement in Government: Tools and Methods was designed to provide users with a complete description and practical examples of these tools and viable techniques that will benefit teams. This book examines the four most popular tools: flowcharting; cause and effect diagrams; Pareto charts; and histograms-and shows how to apply them in the public service sector.To improve processes requires effective decision-making and effective decision-making begins with accurate data. Koehler and Pankowski dispel the myths and fears of data collection and analysis. In a step-by-step approach, they lead you through the very heart of Quality Management...DATA. Continual Improvement in Government: Tools and Methods provides an understandable format that explains the importance of data, the differences in the quality of data, why it is collected, and how it is used.
Book Synopsis Transforming Health Care Scheduling and Access by : Institute of Medicine
Download or read book Transforming Health Care Scheduling and Access written by Institute of Medicine and published by National Academies Press. This book was released on 2015-08-24 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: According to Transforming Health Care Scheduling and Access, long waits for treatment are a function of the disjointed manner in which most health systems have evolved to accommodate the needs and the desires of doctors and administrators, rather than those of patients. The result is a health care system that deploys its most valuable resource--highly trained personnel--inefficiently, leading to an unnecessary imbalance between the demand for appointments and the supply of open appointments. This study makes the case that by using the techniques of systems engineering, new approaches to management, and increased patient and family involvement, the current health care system can move forward to one with greater focus on the preferences of patients to provide convenient, efficient, and excellent health care without the need for costly investment. Transforming Health Care Scheduling and Access identifies best practices for making significant improvements in access and system-level change. This report makes recommendations for principles and practices to improve access by promoting efficient scheduling. This study will be a valuable resource for practitioners to progress toward a more patient-focused "How can we help you today?" culture.
Book Synopsis The Continuous Improvement Toolkit by : John Marsh
Download or read book The Continuous Improvement Toolkit written by John Marsh and published by BT Batsford. This book was released on 1998 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text contains practical information for continually improving all aspects of an organization. It presents real examples from all types of organizations including schools, hospitals and private sector companies. It is designed to be easy to use with clear step-by-step instructions.
Book Synopsis Tools for Decision Making by : David N. Ammons
Download or read book Tools for Decision Making written by David N. Ammons and published by SAGE. This book was released on 2008-10-17 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Known for encouraging step-by-step problem solving and for connecting techniques to real-world scenarios, David Ammons’ Tools for Decision Making covers a wide range of local government practices—from the foundational to the advanced. Brief and readable, each chapter opens with a problem in a hypothetical city and then introduces a tool to address it. Thoroughly updated with new local government examples, the second edition also incorporates chapters devoted to such additional techniques as sampling analysis, sensitivity analysis, financial condition analysis, and forecasting via trend analysis. Numerous tables, figures, exhibits, equations, and worksheets walk readers through the application of tools, and boxed features throughout each chapter present other uses for techniques, helpful online resources, and common errors. A handy guide for students and an invaluable resource and reference for practitioners.
Book Synopsis Strategic Continuous Process Improvement by : Gerhard Plenert
Download or read book Strategic Continuous Process Improvement written by Gerhard Plenert and published by McGraw Hill Professional. This book was released on 2011-10-24 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proven methods for achieving continuous process improvement Resolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems available. This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to achieve desired results. Tested techniques for executing an improvement process are included along with real-world examples. The book concludes with a plan to help you sustain an ongoing culture of continuous quality improvement in your organization. Find out how to: Identify CPI opportunities Evaluate various CPI options using comparative benchmarks Understand the characteristics of each quality option Map CPI characteristics against quality problems Select the appropriate tool to fit a specific quality problem Recognize the role of governance and performance reviews Cascade and communicate CPI throughout your organization Move the needle toward successful process optimization
Book Synopsis Quality Government by : Jerry W. Koehler
Download or read book Quality Government written by Jerry W. Koehler and published by CRC Press. This book was released on 1996-02-15 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: For anyone looking for a practical guide that clearly demonstrates how to implement Total Quality Management within any government agency (on any level), this is the book that will provide a step-by-step system for success. Quality Government provides practical principles and examples, all designed by experienced government officials who have been through numerous quality initiatives. Packed with reality-based examples, the first two chapters present the theoretical aspects of TQM, while the remainder of the book focuses on implementation. Quality Government tells you what to expect, how implementation is accomplished, and what can be learned. Throughout, the authors give detailed examples of barriers to designing, developing and implementing TQM and how to overcome each.
Book Synopsis Australian Handbook of Public Sector Management by : Sandra Nutley
Download or read book Australian Handbook of Public Sector Management written by Sandra Nutley and published by Routledge. This book was released on 2020-07-25 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'This is an excellent 'do-it-yourself' introductory study to public sector management, covering a wide range of issues, including recent public service reforms. I recommend it to anyone interested in the practice and study of public sector management.' - Tony Ayers, National President, Institute of Public Administration Australia The traditional view of public sector management is under challenge. The shifting boundaries of the public-private sector are transforming the nature of the public sector in the 21st century and placing increasing demands on managers. This user-friendly handbook examines the changes that have taken place over the last twenty years and addresses the practical issues faced by public servants today. It makes abundant use of exhibits, case studies and real world examples to illustrate key concepts in public sector management. By including many 'points for reference', the authors challenge readers to apply both theory and practice to those public services situations with which they are familiar. Australian Handbook of Public Sector Management is a unique blend of academic and practical approaches to current management practices in the public sector. It has been designed to assist students and those new to the public sector to develop the knowledge and skills they require to provide high quality public services.
Book Synopsis Transformational Leadership in Government by : Jerry W. Koehler
Download or read book Transformational Leadership in Government written by Jerry W. Koehler and published by CRC Press. This book was released on 1996-06-18 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is your guide to becoming an empowerment leader. Its purpose: to redirect and re-energize leadership in government. If you are involved in any form of government leadership, this new publication will show you exactly how to develop and implement the principles of empowerment and improve quality. Transformational Leadership in Government is written for administrators and managers who are committed to improving the efficiency and effectiveness of their staff. Koehler and Pankowski illustrate how true leadership is the creation of a working environment that encourages those closest to the problem to take the responsibility for solving it. The authors provide new principles of leadership that will enable leaders to successfully manage any government organization. The book focuses on governmental organizations that should be customer driven, process oriented, team based, and data driven. The essence of Transformational Leadership in Government can be summed up in the words of W. Edwards Deming: Give the worker a chance to work with pride.
Book Synopsis Continuous Improvement Practice in Local Government by : Matthew Pepper
Download or read book Continuous Improvement Practice in Local Government written by Matthew Pepper and published by Routledge. This book was released on 2021-11-29 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt: Local government plays a critical role in the provision of governance, infrastructure, and services for local communities. Over the past 30 years this sector has undergone significant reforms because of various superordinate governments policy changes. Continuous improvement and quality programs have been a common tactical response undertaken by various local government organisations to remain sustainable and to continue to deliver value to their local communities. These tactical responses have had varying levels of success. This book seeks to go beyond a tactical focus and uncover the kinds of continuous improvement practices that are enacted in various local government contexts. A focus on practices enables practitioners and researchers alike to gain insights that to go beyond approaches which privilege the application of CI tools over the contextualisation of CI programs. Contextualisation affords the insightful deployment of programs that are specific to the needs and dynamics of local communities and operations. The cases presented share insights on aspects of CI including: embedding performance measurement; harnessing learning; contextualising CI activities to support the ongoing sustainability of these practices. Researchers and practitioners alike can draw benefit from the grounded industry base experiences and insights shared in the book.
Book Synopsis Public Policy Studies by : Stuart S. Nagel
Download or read book Public Policy Studies written by Stuart S. Nagel and published by Nova Publishers. This book was released on 2002 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Covers the methods, substance and process of public policy.
Download or read book Innovation written by Mark A. Abramson and published by Rowman & Littlefield. This book was released on 2002 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book includes five case studies which consider innovation in government entities in the U.S., exploring what innovation may look like and what it takes to create a culture of innovation. The editors and contributors discuss what's known about fostering, implementing, and replicating innovation, as well as the relationship between innovators and innovation.
Book Synopsis Teams in Government by : Jerry W. Koehler
Download or read book Teams in Government written by Jerry W. Koehler and published by CRC Press. This book was released on 1996-03-14 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Like American business executives, many government leaders realize that a continuation of the traditional management of objectives approach will achieve failure. Those willing to change are searching for a new approach to managing government. The authors of Teams in Government believe the best approach is Total Quality Management (TQM). Why TQM? Because it consists of gradual, unending improvement activities that involve every person in the organization in a totally integrated effort to improve performance and quality at every level and to increase customer satisfaction. The government has two types of customers-the person who receives the benefits of its services and the taxpayer who supplies the money to fuel an efficient and effective operation. If you are looking for the tools and techniques that will enable you to deliver government services that not only meet but exceed the expectations of your customers, to do it right the first time, you need Teams in Government. Any government organization that wants to switch from focusing solely upon meeting the needs of the bureaucracy (primarily on meeting objectives and quotas designed by the upper echelon), who are furthest from your customers, will find TQM to be extremely effective.
Author :Management Association, Information Resources Publisher :IGI Global ISBN 13 :1522501975 Total Pages :2410 pages Book Rating :4.5/5 (225 download)
Book Synopsis Project Management: Concepts, Methodologies, Tools, and Applications by : Management Association, Information Resources
Download or read book Project Management: Concepts, Methodologies, Tools, and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2016-06-09 with total page 2410 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations of all types are consistently working on new initiatives, product lines, or implementation of new workflows as a way to remain competitive in the modern business environment. No matter the type of project at hand, employing the best methods for effective execution and timely completion of the task at hand is essential to project success. Project Management: Concepts, Methodologies, Tools, and Applications presents the latest research and practical solutions for managing every stage of the project lifecycle. Emphasizing emerging concepts, real-world examples, and authoritative research on managing project workflows and measuring project success in both private and public sectors, this multi-volume reference work is a critical addition to academic, government, and corporate libraries. It is designed for use by project coordinators and managers, business executives, researchers, and graduate-level students interested in putting research-based solutions into practice for effective project management.
Book Synopsis CI Tools in Government by : Jerry W. Koehler
Download or read book CI Tools in Government written by Jerry W. Koehler and published by . This book was released on 1995-12-01 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Continual Improvement: A Bibliography with Indexes, 1992-1993 by :
Download or read book Continual Improvement: A Bibliography with Indexes, 1992-1993 written by and published by . This book was released on 1994 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Continuous Improvement Practice in Local Government by : Matthew Pepper
Download or read book Continuous Improvement Practice in Local Government written by Matthew Pepper and published by . This book was released on 2021-11-18 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book uncovers the kinds of continuous improvement practices that are enacted in various local government contexts, thus going beyond approaches which privilege the application of CI tools over the contextualisation of CI programs. Researchers and practitioners will benefit from the grounded industry base experiences and insights shared.
