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Conducting Effective Personnel Investigations
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Book Synopsis Conducting Effective Personnel Investigations by : Jeff Sloan
Download or read book Conducting Effective Personnel Investigations written by Jeff Sloan and published by CreateSpace. This book was released on 2011-07-01 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conducting personnel investigations is one of the most challenging tasks confronting public agencies. Doing it right requires skill, experience, and training - doing it wrong can have a negative impact on your entire organization. Employee misconduct can cause injury, damage morale, negatively affect the company culture, and reduce productivity. A proper investigation helps remedy these ills, correcting misconduct and protecting the agency from liability. This manual is an invaluable reference tool for public sector management and covers of misconduct involving harassment, discrimination, retaliation, attendance, dishonesty, and insubordination. The second edition is updated with a chapter explaining the risks and challenges investigators face when called upon to defend their reports and sections with case and statutory updates and an explanation of new developments.
Book Synopsis Conducting Effective Personnel Investigations by : Jeffrey Sloan
Download or read book Conducting Effective Personnel Investigations written by Jeffrey Sloan and published by . This book was released on 2008-03-13 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conducting personnel investigations is one of the most challenging tasks confronting public agencies. Doing it right requires skill, experience, and training, while doing it wrong can have numerous negative impacts throughout the organization. A proper investigation assists a public agency in achieving the goals of remedying employee misconduct and facilitating the process of making victims of miscon-duct whole. These goals are invaluable in any employ-ment setting where misconduct can cause injury to em-ployees, damage to worker-morale, and negatively affect productivity. A proper investigation can also protect a public agency from liability. This Manual is a valuable reference tool for public sector management, covering investigations of employee misconduct including, but not limited to allegations of harassment, discrimination, retaliation, attendance, dishonesty, and insubordination.
Book Synopsis Conducting Effective Personnel Investigations by : Jeff Sloan
Download or read book Conducting Effective Personnel Investigations written by Jeff Sloan and published by . This book was released on 2013-04-22 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conducting personnel investigations is one of the most challenging tasks confronting public agencies. Doing it right requires skill, experience, and training - doing it wrong can have a negative impact on your entire organization. Employee misconduct can cause injury, damage morale, negatively affect the company culture, and reduce productivity. A proper investigation helps remedy these ills, correcting misconduct and protecting the agency from liability. This manual is an invaluable reference tool for public sector management and covers misconduct involving harassment, discrimination, retaliation, attendance, dishonesty, and insubordination. The Third Edition is a comprehensive update including enhanced sections on privacy, confidentiality, and privilege.
Book Synopsis Investigations in the Workplace, Second Edition by : Eugene F. Ferraro
Download or read book Investigations in the Workplace, Second Edition written by Eugene F. Ferraro and published by CRC Press. This book was released on 2012-02-15 with total page 607 pages. Available in PDF, EPUB and Kindle. Book excerpt: The process of investigation is dynamic and fluid. The approach must be reasonable and the investigator flexible. However, in order to be successful, every investigation must have a meaningful purpose and be executed ethically and lawfully. Inevitably, employers must invest time, money, and patience to ensure they obtain demonstrable and actionable results. To achieve this and reduce the exposure to unnecessary business disruptions and litigation, every workplace investigation must by driven by process. Investigations in the Workplace, Second Edition provides both novice and experienced investigators with the most insightful and useful information available on the methods and processes for the proper and safe investigation of workplace crime and misconduct. Gleaned from Eugene Ferraro’s nearly three decades of experience, the book is designed for easy reading and use—dispelling common myths and presenting new approaches, methods, and strategies. Revised and updated with more methods, techniques, and case studies, this powerful book also includes new diagrams, checklists, and visuals to help readers put the material in context and make their investigations soar. Each chapter begins with Key Learning Points and is supplemented with boxed Tips, Traps, and Common Mistakes. An exhaustive appendix includes a glossary of common investigative terms, sample surveillance and investigative reports, advice on digital evidence, and more. Investigations in the Workplace, Second Edition is a must-read for corporate investigators and security professionals, human resources and law enforcement personnel, attorneys, and anyone else tasked with conducting or supervising workplace investigations. Immediate Benefits: Strengthen your interviewing skills and gain valuable insight into the process of modern fact-finding Learn the latest techniques, methods and processes Discover how to build air-tight cases that can withstand the rigors of legal challenges Learn to conduct fast, efficient investigations and obtain the highest possible return on investment from every investigation. Get access to forms, checklists and other valuable tools to help you conduct efficient and professional investigations
Book Synopsis Investigations in the Workplace by : Eugene F. Ferraro
Download or read book Investigations in the Workplace written by Eugene F. Ferraro and published by CRC Press. This book was released on 2005-07-15 with total page 478 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you are a professional licensed investigator or have been tasked by your employer to conduct an internal investigation, Investigations in the Workplace gives you a powerful mechanism for engineering the most successful workplace investigations possible. Corporate investigator Eugene Ferraro, CPP, CFE has drawn upon his twenty-four years of practical experience to craft a book that dispels the myths and troublesome theories promulgated by the uninitiated. He provides the back-story behind the methodology, rationale, and gritty practices that have made his workplace investigations soar. But most importantly, he shares this knowledge with you. The book is designed for easy reading and use. Although every page is filled with useful information, you do not need to read the book cover to cover. The exhaustive table of contents, innumerable references, and expansive index allow you to quickly find the immediate information you need. The Applied Strategies chapter shows you how to conduct a particular type of investigation and the action steps involved. To help capture salient points and simplify the learning process, the text is sprinkled with brief Tips and Traps that provide quick and easy lessons on how to make the best use of the information in a particular section. Few workplace activities invoke so much risk and at the same time, so much opportunity, as workplace investigations. A combination of skill, experience, and luck: successful workplace investigations are complex undertakings. An improperly conducted workplace investigation can be expensive and ruin the careers of everyone who touches it. Exploring modern investigative technique and strategies, this book gives you new solutions you need and provides the keys to master even the most complex workplace investigation.
Book Synopsis An Insider's Guide to Workplace Investigations by : Meric Craig Bloch
Download or read book An Insider's Guide to Workplace Investigations written by Meric Craig Bloch and published by Xlibris Corporation. This book was released on 2008-03-01 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: The trust of a company by its customers is one of the most important ingredients in a company's success. Central to that trust is the company's ability to effectively police itself. Another foundation of success is conducting internal investigations and imposing discipline in a manner that employees find trustworthy and consistent with its values. But what happens when someone reports an incident of actual or potential employee misconduct? Does the company respond to the report to investigate it, remedy it or learn from it? Is the responsibility to investigate the report delegated ad hoc to a human resources manager or in-house attorney to resolve in addition to their regular duties? A robust investigations process is not about good corporate citizenship. Investigations furnish knowledge. The process of knowledge management determines what we know about our company's risks and influences how that information can be applied. This information lets a company manage risk effectively. The products of the investigative process should be a practical and personal piece of advice to executive management. The investigation goal must be to prevent future damage to the company by using investigation findings as a form of organizational intelligence -- rather than rebuilding it after the damage is done. The economics of capitalism and private enterprise favor risk taking. But the only way to accept a risk is if that decision is an informed one. A company must maximize its business success while eliminating or reducing unacceptable legal and financial risks. Identifying and addressing those risks through investigations places the process squarely within the business' fundamental purpose. So why doesn't every company adopt this approach? It may be that they think the company does not have the time, personnel and resources to conduct investigations in an organized manner. Executive management may think that the value of the investigation is limited to substantiating the misconduct of a single employee, and that the business leaders are already certain of his guilt. It may also be to "let sleeping dogs lie," and ignore problems that are known to exist but which are seen as too disruptive and costly to fix. It may be a lack of imagination to see the value. It may be that they are intoxicated by their own high-minded ethics message to consider anything else. True, many companies have historically staffed corporate-security departments or hired lawyers to look into allegations of wrongdoing, but these are not business processes with a focus on corporate counseling. There is a world of difference when you use the investigation process as a way to improve business processes and as a risk-management tool than if you think small and use it only as a way to prove that a discrete act of misconduct occurred. A business case with its own value proposition can be made for a workplace investigations unit. A properly prepared and executed investigation gives the business an advantage. Risks are identified and addressed. Dishonest employees are caught. Restitution can be attempted. But to do this, you need to know how to embed the workplace investigations unit in your company's culture and this applies even to those professionals in human resources and legal departments who freelance investigations as a business process. The ultimate value of a workplace investigations unit depends on its seamless integration in the business. The smoother the practice blends into the business routine, the easier it is to sustain. This book examines management techniques and processes to create a workplace investigations unit. It is intended as a guide for building and running a successful and valuable corporate resource. Attention is also directed to establishing investigative protocols and practices that will survive the scrutiny of business leaders
Book Synopsis How to Conduct Internal Investigations by : Natalie Ivey
Download or read book How to Conduct Internal Investigations written by Natalie Ivey and published by Createspace Independent Publishing Platform. This book was released on 2013-07-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive, "how-to" guide, designed to not only educate HR professionals on the investigative process--but to also identify the root causes to internal investigations, so preventive measures can be implemented that reduce future cases. This practical guide provides a solid process for how to handle allegations of harassment, hostile work environment, discrimination, FMLA abuse, misuse/theft of company assets, employee misconduct, and other typical HR issues. Additionally, this guide will help to dramatically improve skills in conducting witness interviews and reduce the time it takesto actually complete an investigation. Let How to Conduct Internal Investigations: A Practical Guide for HR Professionals be your go-to guide every time you face a challenging employee relations' issue or a potential violation of organizational policy. Improve your knowledge...improve your confidence...enhance your skills as a professional in learning effective strategies and techniques for properly conducting investigations. In this informative guide, Natalie Ivey, seasoned HR consultant and investigator, leads you step-by-step through the investigative process from initial complaint to conclusion of an investigation. Things you'll get from this guide: -How to recognize dysfunctional organizational behaviors that lead to investigations, so you can take steps to avoid them -Learn what happens when the leadership "light bulb" doesn't come on and supervisors fail to enforce organizational policies -Understand the legal obligations that require employers to conduct investigations -Learn how to prepare questions and interview witnesses using the Bulls Eye technique -Learn how to conduct witness interviews to cut through the nonsense, save time, and minimize "he said/she said" cases -Learn how to select appropriate and safe interviewing locations -Learn how to gather the "trifecta" of evidence: documentary, physical, and testimonial -Learn how to manage political interference when handling investigations to minimize negligent retention issues -Learn best practices in handling disciplinary action and terminations to avoid stepping on legal land mines
Book Synopsis Ace Your Workplace Investigations by : Kelly Charles-Collins
Download or read book Ace Your Workplace Investigations written by Kelly Charles-Collins and published by Heartbridge Press. This book was released on 2018-08-11 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employee complaints are a cost of doing business. If you want to reduce those costs and earn employee trust, you must address employee complaints by conducting effective workplace investigations. But this is not just another CYA guide. Author and Attorney Kelly Charles-Collins, an authority in HR issues and Employment Law, offers a fresh perspective on conducting workplace investigations. With over 20 years of experience successfully defending companies ranging from small businesses to Fortune 100 companies, Charles-Collins reframes the risk management discussion around workplace investigations from reactive to proactive - focusing on the benefits rather than the burdens. Using a case study and interactive exercises, you will discover how to: - Save time and money by standardizing your investigative process - Enhance your company atmosphere, culture, and environment - Convert your "peanut gallery" employees into your "raving fans" - Preserve company assets without sacrificing employee satisfaction and productivity. Revolutionize your thinking. Whether you are a business owner, Human Resources professional, or member of the management team, embrace the opportunity to find out what is going on in your business, affecting your employees' productivity, eroding employee trust, and ultimately impacting your bottom line. Whether you are a business owner, Human Resources professional, or member of the management team, ACE Your Workplace Investigations, is Your Step-by-Step Guide for Avoiding Friction, Covering your Assets, and Earning Employee Trust.
Download or read book HR How-to written by Cynthia L. Hackerott and published by Wolters Kluwer. This book was released on 2005-01-01 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: The HR. How to book on internal investigation covers: - How to structure and internal investigation - How to interview witnesses - How to document your internal investigation - How to assure at a fair and defensible conclusion.
Book Synopsis The Essential Guide to Workplace Investigations by : Lisa Guerin
Download or read book The Essential Guide to Workplace Investigations written by Lisa Guerin and published by Nolo. This book was released on 2022-07-04 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to conduct a full and fair workplace investigation Workplace complaints carry serious legal and financial risks to a company, so it’s essential to act fast when you receive an employee complaint. But an ineffective or poorly handled investigation can land your company in even more trouble than not performing one at all. It’s more important than ever to ensure your investigation is complete, impartial, and timely. The Essential Guide to Workplace Investigations shows you how to legally and successfully investigate and resolve any type of complaint or problem. It covers common issues such as harassment, discrimination, violence, drug and alcohol use, and employee theft. This edition has updated sections on sexual orientation and gender identity discrimination and handling problems in the remote workplace. The book guides you through each step of an effective investigation, including • deciding whether to investigate • planning an investigation • interviewing witnesses • gathering and evaluating evidence • documenting the investigation • and more. With Downloadable Forms You can download all the forms you need, including sample policies, checklists, templates, and resources at Nolo.
Book Synopsis Internal Investigation by : Frank Colaprete
Download or read book Internal Investigation written by Frank Colaprete and published by Charles C Thomas Publisher. This book was released on 2007 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Throughout the history of law enforcement, the internal investigation process has held the most negative connotation of any investigation conducted by law enforcement personnel. As we progress through the new millennium, the need for efficient and effective law enforcement services and practices grows ever more critical. The goal of this book is to demonstrate this need for proper and complete internal investigations, and to teach the entry level and tenured police supervisor the form and function of the internal investigations process. The text selectively focuses on the purposes and practical implications of internal investigations and the pitfalls. The goal is to guide students and professionals through definitions, terminology, legal and labor issues, case law, techniques and procedures, critical and special investigations, including issues in administrative and civil claims. The reader will find a model for conducting internal investigations of police personnel that will allow a police supervisor or commander to perform investigations in a thorough, ethical, legal, and equitable manner. This book will meet the needs of attorneys who litigate cases involving allegations of police misconduct as well as representatives of collective bargaining groups who represent police personnel in similar actions. The text ends with the offering of evidence identification, evaluation and collection, case review processes, risk management, training and managing internal investigators, and the future trends in internal investigations.
Book Synopsis Finding the Facts by : Fran A. Sepler
Download or read book Finding the Facts written by Fran A. Sepler and published by Finding the Facts. This book was released on 2008-12-31 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Finding the Facts: What Every Work place Investigator Needs to Know, Fran Sepler provides organizations with a step-by-step guide to conducting effective and defensible employment investigations. This one-of-a-kind, comprehensive manual includes time-tested basics and advanced topics for both in-house and freelance investigators. Learn how to: Formulate policies and practices that anticipate complaints Plan and bulletproof investigations Establish a model for each of the five stages of an interview Conduct credibility assessments Investigate systemic discrimination Develop insightful questions for a successful interview
Book Synopsis Internal Investigations by : Frank A. Colaprete
Download or read book Internal Investigations written by Frank A. Colaprete and published by Charles C Thomas Publisher. This book was released on 2007 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Throughout the history of law enforcement, the internal investigation process has held the most negative connotation of any investigation conducted by law enforcement personnel. As we progress through the new millennium, the need for efficient and effective law enforcement services and practices grows ever more critical. The goal of this book is to demonstrate this need for proper and complete internal investigations, and to teach the entry level and tenured police supervisor the form and function of the internal investigations process. The text selectively focuses on the purposes and practical implications of internal investigations and the pitfalls. The goal is to guide students and professionals through definitions, terminology, legal and labor issues, case law, techniques and procedures, critical and special investigations, including issues in administrative and civil claims. The reader will find a model for conducting internal investigations of police personnel that will allow a police supervisor or commander to perform investigations in a thorough, ethical, legal, and equitable manner. This book will meet the needs of attorneys who litigate cases involving allegations of police misconduct as well as representatives of collective bargaining groups who represent police personnel in similar actions. The text ends with the offering of evidence identification, evaluation and collection, case review processes, risk management, training and managing internal investigators, and the future trends in internal investigations.
Book Synopsis Investigations in the Workplace, Second Edition, 2nd Edition by : Eugene Ferraro
Download or read book Investigations in the Workplace, Second Edition, 2nd Edition written by Eugene Ferraro and published by . This book was released on 2012 with total page 603 pages. Available in PDF, EPUB and Kindle. Book excerpt: The process of investigation is dynamic and fluid. The approach must be reasonable and the investigator flexible. However, in order to be successful, every investigation must have a meaningful purpose and be executed ethically and lawfully. Inevitably, employers must invest time, money, and patience to ensure they obtain demonstrable and actionable results. To achieve this and reduce the exposure to unnecessary business disruptions and litigation, every workplace investigation must by driven by process. Investigations in the Workplace, Second Edition provides both novice and experienced investigators with the most insightful and useful information available on the methods and processes for the proper and safe investigation of workplace crime and misconduct. Gleaned from Eugene Ferraro's nearly three decades of experience, the book is designed for easy reading and use--dispelling common myths and presenting new approaches, methods, and strategies. Revised and updated with more methods, techniques, and case studies, this powerful book also includes new diagrams, checklists, and visuals to help readers put the material in context and make their investigations soar. Each chapter begins with Key Learning Points and is supplemented with boxed Tips, Traps, and Common Mistakes. An exhaustive appendix includes a glossary of common investigative terms, sample surveillance and investigative reports, advice on digital evidence, and more. Investigations in the Workplace, Second Edition is a must-read for corporate investigators and security professionals, human resources and law enforcement personnel, attorneys, and anyone else tasked with conducting or supervising workplace investigations. Immediate Benefits: Strengthen your interviewing skills and gain valuable insight into the process of modern fact-finding Learn the latest techniques, methods and processes Discover how to build air-tight cases that can withstand the rigors of legal challenges Learn to conduct fast, efficient investigations and obtain the highest possible return on investment from every investigation. Get access to forms, checklists and other valuable tools to help you conduct efficient and professional investigations.
Book Synopsis Background Screening and Investigations by : W. Barry Nixon
Download or read book Background Screening and Investigations written by W. Barry Nixon and published by Elsevier. This book was released on 2011-08-30 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hiring highly qualified people is crucial to every company, and Background Screening and Investigations is an essential guide to succeeding in a turbulent business environment. A crucial part of any hiring process should be employment background screening, pre- and post-hire, which gives hiring personnel a glimpse into a person's past behavior patterns, propensities, and likely future behavior. Background Screening and Investigations describes all aspects of the employment background screening processes - its history and evolution, the imperative for implementing a screening process, and the creation of a comprehensive policy. Nixon and Kerr show how security and human resources professionals can work together to negotiate legal hurdles and make their background screening process successful.* Where do HR and security perspectives differ on hot topics like hiring convicted felons, data protection, and sexual predators? * What does state law allow when screening job candidates? * How should companies deal with emerging issues like international background investigations and continuous (Infinity) screening of current employees?
Book Synopsis Undercover Investigations for the Workplace by : Eugene Ferraro
Download or read book Undercover Investigations for the Workplace written by Eugene Ferraro and published by Butterworth-Heinemann. This book was released on 1999-11-23 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: As security professionals, lawyers, personnel directors, and corporate executives are confronted by the demands of loss prevention, asset protection, and ever-expanding employee rights, there is a growing demand for more up-to-date information about workplace investigations. This book defines and explores the process of undercover investigations as well as delving into the legal aspects of undercover and the role of an effective litigation avoidance strategy. Undercover Investigations makes a rational and authoritative plea for legitimacy of undercover in the workplace. Undercover Investigations is sufficiently detailed as to serve the reader who is contemplating an undercover investigation for the first time, or one who uses them regularly. It contains several modern case studies, statistics checklists and references making it an authoritative work on the subject of undercover and workplace investigations. Authoritative work that will serve as a useful handbook Provides modern case studies, statistics and checklists Explores the legal aspects of undercover and the role of an effective litigation avoidance strategy
Book Synopsis Harassment and Workplace Violence Investigations by : D Rebbitt
Download or read book Harassment and Workplace Violence Investigations written by D Rebbitt and published by . This book was released on 2020-11-06 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written primarily for the Canadian workplace, this book is a plain language practical guide to assist practitioners in conducting effective investigations into harassment, sexual harassment, bullying and workplace violence. The book contains practical examples and tips for internal and external investigators in preparing for and conducting investigations. Guidance is included on identifying allegations, identifying witnesses, conducting interviews and gathering evidence. There are also outlines to assist in report writing and delivery by investigators. The book also contains guidance on the complaint and investigation process followed by selecting an appropriate investigator. There is an entire section on lessons learned from the latest case law in this growing phenomenon.
