Communication Skills Training Series

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Communication Skills Training Series

Author : James W. Williams
Publisher :
ISBN 13 : 9781953036728
Total Pages : 0 pages
Book Rating : 4.0/5 (367 download)

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Book Synopsis Communication Skills Training Series by : James W. Williams

Download or read book Communication Skills Training Series written by James W. Williams and published by . This book was released on 2021-06-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Ultimate Guide to Help You Master Interpersonal Communication and Build High-Quality Relationships Communication Skills Training is a collection of 7 books that are designed to help you with every aspect of improving your communication skills, interpersonal relationships, becoming more charismatic and influential, and building confidence. The combination of the following seven books will help you achieve success and happiness in life. 1. Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person 2. How to Read People Like a Book: A Guide to Speed-Reading People, Understand Body Language and Emotions, Decode Intentions, and Connect Effortlessly 3. How to Make People Laugh: Develop Confidence and Charisma, Master Improv Comedy, and Be More Witty with Anyone, Anytime, Anywhere 4. How to Make People Do What You Want: Methods of Subtle Psychology to Read People, Persuade, and Influence Human Behavior 5. How to Make People Like You: 19 Science-Based Methods to Increase Your Charisma, Spark Attraction, Win Friends, and Connect Effortlessly 6. How to Talk to Anyone About Anything: Improve Your Social Skills, Master Small Talk, Connect Effortlessly, and Make Real Friends 7. Listening Skills Training: How to Truly Listen, Understand, and Validate for Better and Deeper Connections Each book is packed with simple, yet very effective strategies delivered to you in a straight to the point approach so that you can start implementing in your life today. Click "BUY NOW" and start your personal-growth journey!

Communication Skills Training

Author : James W Williams
Publisher :
ISBN 13 :
Total Pages : 198 pages
Book Rating : 4.6/5 (461 download)

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Book Synopsis Communication Skills Training by : James W Williams

Download or read book Communication Skills Training written by James W Williams and published by . This book was released on 2020-05-23 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you struggle with communicating your thoughts, feelings, and ideas? Have you ever been misunderstood and misinterpreted? Do you sometimes misunderstand or misinterpret the signals you are receiving? These situations indicate the inability to communicate appropriately, and it can prove to be detrimental in life and your career. You might be surprised at how many opportunities you could be missing out on. Likewise, a lot of relationships have been ruined because people do not know how to send out the right signals or receive them properly. What if I told you that "communicating" is not only simple and straightforward but also easy to master? However, with so many false information taught by the "gurus," it is sometimes hard to cut through the noise. That's where this book comes in. This book will give you everything you need to become a better and more effective communicator. The book Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person provides a comprehensive guide on how you can quickly move through conversations, and express yourself in a manner that is conducive to relationship-building and productivity. In this book, you will discover: The foundations of communication, the forms it takes, and the elements that comprise it The BIGGEST mistakes people make when communicating How to read people and connect with different personality types The invisible barriers against effective communication and how to address them Secrets to becoming an empathetic listener and conversationalist How to Form your message to get your point across effectively The art of conveying your thoughts and feelings across different mediums How to give useful feedbacks without offending people And MUCH more tips on improving your communication skills! The best types of communication are those that are simple and easy to understand. As such, this book aims to provide you with the information you need in a format that is non-demanding, easy to digest, and even easier to apply. To help you get the hang of the concepts of the book, it provides many real-life scenarios and actual events wherein the principles contained within are easily applied and yield the best possible results for people in a conversation. Is effective communication complicated or demanding? Not at all! With the help of this book, Communication Skills Training, you are on your way to becoming a better, more skilled communicator! Scroll up, click "Buy Now," and master the art of smart and effective communication!

Communication Skills

Author : Ian Tuhovsky
Publisher :
ISBN 13 : 9781515031918
Total Pages : 0 pages
Book Rating : 4.0/5 (319 download)

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Book Synopsis Communication Skills by : Ian Tuhovsky

Download or read book Communication Skills written by Ian Tuhovsky and published by . This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do You Know How To Communicate With People Effectively, Avoid Conflicts and Get What You Want From Life? ...It's mostly about what you say, but also about WHEN, WHY and HOW you say it. **MY GIFT TO YOU INSIDE: Link to download my 120-page e-book "Mindfulness Based Stress and Anxiety Management Tools" for free!** Do The Things You Usually Say Help You, Or Maybe Hold You Back? Dear Friends, Have you ever considered how many times you intuitively felt that maybe you lost something important or crucial, simply because you unwittingly said or did something which put somebody off? Maybe it was an unfortunate word, bad formulation, inappropriate joke, forgotten name, huge misinterpretation, an awkward conversation or a strange tone of your voice? Maybe you assumed that you knew exactly what a particular concept meant for another person and you stopped asking questions? Maybe you asked so many questions, you practically started an interrogation? Maybe you could not listen carefully or could not stay silent for a moment? How many times have you wanted to achieve something, negotiate better terms or ask for a promotion and failed miserably? It's time to put that to an end with the help of this book. Lack of communication skills is exactly what ruins most peoples' lives. If you don't know how to communicate properly, you are going to have problems both in your intimate and family relationships. You are going to be ineffective in work and business situations. It's going to be troublesome managing employees or getting what you want from your boss or your clients on a daily basis. Overall, effective communication is like an engine oil that makes your life run smoothly, getting you wherever you want to be. There are very few areas in life in which you can succeed in the long run without this crucial skill. What Will You Learn With This Book? -What Are The Most Common Communication Obstacles Between People And How To Avoid Them -How To Express Anger And Avoid Conflicts -What Are The Most 8 Important Questions You Should Ask Yourself If You Want To Be An Effective Communicator? -5 Most Basic and Crucial Conversational Fixes -How To Deal With Difficult and Toxic People -Phrases to Purge from Your Dictionary (And What to Substitute Them With) -The Subtle Art of Giving and Receiving Feedback -Rapport, the Art of Excellent Communication -How to Use Metaphors to Communicate Better And Connect With People -What Metaprograms and Meta Models Are and How Exactly To Make Use of Them To Become A Polished Communicator -How To Read Faces and How to Effectively Predict Future Behaviors -How to Finally Start Remembering Names -How to Have a Great Public Presentation -How To Create Your Own Unique Personality in Business (and Everyday Life) -Effective Networking Start improving your life today.

Communication Skills Training

Author : Maureen C. Orey
Publisher : ASTD
ISBN 13 : 9781562863715
Total Pages : 196 pages
Book Rating : 4.8/5 (637 download)

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Book Synopsis Communication Skills Training by : Maureen C. Orey

Download or read book Communication Skills Training written by Maureen C. Orey and published by ASTD. This book was released on 2004 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication Skills Training offers all the resources and tools needed to design effective communication skills training. Use this complete guide to design presentation, negotiation, conflict resolution, or assertiveness skills for group or work teams or design interpersonal communication learning for an entire organization. The title includes a fully developed set of PowerPoint(tm) slides, handouts, learning activities, and facilitators guide for one-half, full, and two-day workshop programs.

Listening Skills Training

Author : James W. Williams
Publisher :
ISBN 13 : 9781953036506
Total Pages : 176 pages
Book Rating : 4.0/5 (365 download)

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Book Synopsis Listening Skills Training by : James W. Williams

Download or read book Listening Skills Training written by James W. Williams and published by . This book was released on 2021-04-28 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the Art, Psychology, and Techniques to Become an Amazing Listener Did you know that you could change the entire quality of your life just by focusing on one simple action you do every single day? You'll progress quicker in your career. Your relationships with your co-workers, friends, lovers, and parents, and even with passing strangers, can improve dramatically. You can open your mind to learn new skills and information in a way you've never experienced before. What is this change? It's the change of learning how to listen to others properly. Listening Skills Training: How to Truly Listen, Understand, and Validate for Better and Deeper Connections dives deep into the art of listening, a seemingly long-lost skill that so many of us have forgotten how to do properly, despite it being able to bring so many benefits into everyone's lives. After all, there's a reason the experts claim that the most important element of any successful relationship is being able to communicate properly. James will take you on a journey into the science and psychology that goes into listening while providing you with powerful, actionable tips, so you can develop the skill as fast and as effectively as possible. Some of the powerful topics you'll discover include: ● The psychology of listening ● How to become an amazing listener ● How to become more aware of yourself and your own emotions ● Acknowledging your own expectations and judgments that stop you from listening ● How to validate others (the most powerful listening skill you can learn!) ● The art of reading body language ● How to know when someone is lying to you or gaslighting you ● Tips for responding in the best possible way This book is only for readers who are ready to change their lives. Once you're ready to improve your listening skills to improve your relationships in all aspects of life, it's time to turn to the first page. Don't wait any longer... Scroll up and click "Buy Now"!

The Handbook of Communication Skills

Author : Owen Hargie
Publisher : Routledge
ISBN 13 : 1315436116
Total Pages : 817 pages
Book Rating : 4.3/5 (154 download)

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Book Synopsis The Handbook of Communication Skills by : Owen Hargie

Download or read book The Handbook of Communication Skills written by Owen Hargie and published by Routledge. This book was released on 2018-07-16 with total page 817 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook of Communication Skills is recognised as one of the core texts in the field of communication, offering a state-of-the-art overview of this rapidly evolving field of study. This comprehensively revised and updated fourth edition arrives at a time when the realm of interpersonal communication has attracted immense attention. Recent research showing the potency of communication skills for success in many walks of life has stimulated considerable interest in this area, both from academic researchers, and from practitioners whose day-to-day work is so dependent on effective social skills. Covering topics such as non-verbal behaviour, listening, negotiation and persuasion, the book situates communication in a range of different contexts, from interacting in groups to the counselling interview. Based on the core tenet that interpersonal communication can be conceptualised as a form of skilled activity, and including new chapters on cognitive behavioural therapy and coaching and mentoring, this new edition also places communication in context with advances in digital technology. The Handbook of Communication Skills represents the most significant single contribution to the literature in this domain. Providing a rich mine of information for the neophyte and practising professional, it is perfect for use in a variety of contexts, from theoretical mainstream communication modules on degree programmes to vocational courses in health, business and education. With contributions from an internationally renowned range of scholars, this is the definitive text for students, researchers and professionals alike.

Essentials of Communication Skill and Skill Enhancement

Author : John O. Greene
Publisher : Routledge
ISBN 13 : 1000348016
Total Pages : 172 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Essentials of Communication Skill and Skill Enhancement by : John O. Greene

Download or read book Essentials of Communication Skill and Skill Enhancement written by John O. Greene and published by Routledge. This book was released on 2021-02-27 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: For those who wish to learn or teach the tools of skillful communication, this book provides concrete insight into what makes a person a successful communicator and guides readers in ways to improve their own communication skills and those of others. Predicated on four simple notions – that communication can be done well or poorly, that communication skills matter, that people differ in those skills, and that those skills can be improved – the book helps readers identify and enhance their own communication strengths and address weaknesses, assess the communication skills of others, and coach others to improvement. Written in an accessible style, chapter highlights include an engaging review of the research on the practical implications of communication skills in our professional and personal lives. The nature of communication skill and issues in skill assessment are examined. Particular attention is given to understanding sources of communication-skill deficits and the design of effective communication-skill training programs. A final chapter examines the roles of technology, cross-cultural interaction, and aging as they relate to communication skill. This book is written for students and professionals in fields such as human resources, sales, training, counseling, customer relations, education, health-care, and the ministry, with application for courses in professional communication, applied communication, and communication skills at the undergraduate, advanced professional degree, and continuing education levels.

Nursing: Communication Skills in Practice

Author : Lucy Webb
Publisher : Oxford University Press, USA
ISBN 13 : 0199582726
Total Pages : 349 pages
Book Rating : 4.1/5 (995 download)

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Book Synopsis Nursing: Communication Skills in Practice by : Lucy Webb

Download or read book Nursing: Communication Skills in Practice written by Lucy Webb and published by Oxford University Press, USA. This book was released on 2011-02-24 with total page 349 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nursing students require a unique guide to communication and interpersonal skills to help them succeed on both placement and in academic work. This text presents the theory and practice of communication for all care settings, and professional needs during the pre-registration course.

The Pfeiffer Book of Successful Communication Skill-Building Tools

Author : Jack Gordon
Publisher : Pfeiffer
ISBN 13 : 9780470181805
Total Pages : 0 pages
Book Rating : 4.1/5 (818 download)

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Book Synopsis The Pfeiffer Book of Successful Communication Skill-Building Tools by : Jack Gordon

Download or read book The Pfeiffer Book of Successful Communication Skill-Building Tools written by Jack Gordon and published by Pfeiffer. This book was released on 2007-10-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Pfeiffer Book of Successful Interpersonal Communication Tools is organized into three sections: Presentations and Discussions (articles); Experiential Learning Activities; and Inventories, Questionnaires, and Surveys. These selections represent the all-time best the Pfeiffer Annuals and Handbooks have to offer on the topic. The Pfeiffer Book of Successful Interpersonal Communication Tools · Provides articles that offer quick, solid, and insightful grounding in a classic theme of communication-skills training · Contains complete, ready-made training exercises designed to meet a variety of needs for different audiences · Offers inventories that include questionnaires and instruments that help trainees understand their own communication habits, measure the health of actual relationships, and shed light on communication practices within the organization

The Science of Effective Communication

Author : Ian Tuhovsky
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781981760435
Total Pages : 0 pages
Book Rating : 4.7/5 (64 download)

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Book Synopsis The Science of Effective Communication by : Ian Tuhovsky

Download or read book The Science of Effective Communication written by Ian Tuhovsky and published by Createspace Independent Publishing Platform. This book was released on 2017-12-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the powerful way to transform your relationships with friends, loved ones, and even co-workers, with proven strategies that you can put to work immediately on improving the way you communicate with anyone in any environment. From climbing the career ladder to making new friends, making the most of social situations, and even finding that special someone, communication is the powerful tool at your disposal to help you achieve the success you truly deserve. In The Science of Effective Communication, you'll learn how to develop and polish that tool so that no matter who you are, where you go, or what you do, you'll make an impact on everyone you meet for all the right reasons. Discover the Secrets Used By the World's Most Effective Communicators We all know that one person who positively lights up any room they walk into, who seem to get on with everyone they meet and who lead a blessed life as a result. Yet here's something you may not know: Those people aren't blessed with a skill that is off-limits to the rest of us. You too can learn the very same techniques used by everyone from Tony Robbins to Evan Carmichael to that one guy in your office who everyone loves, and put them to work in getting what you want - without bulldozing over everyone in your path. Step-by-Step Instructions to Supercharge Your Social Confidence The Science of Effective Communication is a fascinating, practical guide to making communication your true super power, packed with expert advice and easy-to-follow instructions on how to: Retrain your brain to develop powerful listening skills that will help you build better relationships with anyone and gain more value from your conversations. Make your voice more attractive to potential romantic partners. Mend broken relationships with family members, partners, and even work colleagues. Get your views heard by those in authority without being disrespectful. Thrive in any job interview and get that dream job. Your Complete Manual for Building Better Relationships With Everyone You Meet Bursting with actionable steps you can use IMMEDIATELY to transform the way you communicate, this compelling, highly effective book serves as your comprehensive guide to better communication, revealing exclusive tips to help you: Overcome 'Outsider Syndrome, ' make friends, and flourish in any social situation Keep conversations flowing with anyone Make long-distance relationships not only work, but positively prosper Reap huge rewards from a digital detox And much, much more. Order The Science of Effective Communication today and get an exclusive free gift - the author's highly popular e-book on mindfulness. Hit the BUY NOW button above to unlock your natural charisma and finally succeed in any environment.

How to Talk to Anyone About Anything

Author : James W. Williams
Publisher : Communication Skills Training Series
ISBN 13 : 9781953036490
Total Pages : 0 pages
Book Rating : 4.0/5 (364 download)

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Book Synopsis How to Talk to Anyone About Anything by : James W. Williams

Download or read book How to Talk to Anyone About Anything written by James W. Williams and published by Communication Skills Training Series. This book was released on 2021-04-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every chapter within is broken down with easy-to-follow stories and information, laced with quick-fire facts and tips you can put into action right now.

Facilitated Communication Training

Author : Rosemary Crossley
Publisher :
ISBN 13 : 9780807733271
Total Pages : 150 pages
Book Rating : 4.7/5 (332 download)

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Book Synopsis Facilitated Communication Training by : Rosemary Crossley

Download or read book Facilitated Communication Training written by Rosemary Crossley and published by . This book was released on 1994-01-01 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Communication Skills Training

Author : Maureen Orey
Publisher : Association for Talent Development
ISBN 13 : 1607284324
Total Pages : 272 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Communication Skills Training by : Maureen Orey

Download or read book Communication Skills Training written by Maureen Orey and published by Association for Talent Development. This book was released on 2014-11-21 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Individuals, teams, and organizations are only as good as their ability to communicate effectively. Communication Skills Training offers the crucial tools you’ll need to help your workshop participants master the skills that drive performance. The first book in the ATD Workshop Series offers practical, road-tested strategies and tactics for use at all levels of your organization. Built on the successful ASTD Trainer’s Workshop title of the same name, this volume brings all-new content to users, including how to incorporate technology in the delivery of training programs. Communication Skills Training presents two-day, one-day, and half-day communication training programs along with relevant chapters on needs analysis, design, delivery, facilitation, and evaluation of the training event. Free tools and customization options The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. Preview a sample activity from the book. About the series The new ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other.

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Author : Joseph Grenny
Publisher : McGraw Hill Professional
ISBN 13 : 1260474194
Total Pages : 332 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by : Joseph Grenny

Download or read book Crucial Conversations: Tools for Talking When Stakes are High, Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

COMMUNICATION SKILLS TRAINING ( Updated Version 2nd Edition )

Author : G S Hook
Publisher : G. S. Hook
ISBN 13 : 9781801975650
Total Pages : 210 pages
Book Rating : 4.9/5 (756 download)

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Book Synopsis COMMUNICATION SKILLS TRAINING ( Updated Version 2nd Edition ) by : G S Hook

Download or read book COMMUNICATION SKILLS TRAINING ( Updated Version 2nd Edition ) written by G S Hook and published by G. S. Hook. This book was released on 2021-04-12 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: !! FINALLY THE UPDATED VERSION OF THE SECOND EDITION!! Did you lack Communication skills and you are looking for a way to improve your skills? With this book, you will be able to improve your communication skills? This book is writing not just for professionals but also for people who are just learning or wish to learn more about communication. This book contains different kinds of communication aspect such as basic of communication, the importance of communication, Public speaking, how to be an authority, Persuasion relationship, workplace and Interview, Empathy and communication and so on. We all know To build strong relationships is much more necessary than words. Nonverbal communication is a huge aspect of any relationship. There are countless ways non-verbal expressions can help the relationship. So how do we go about this if we are not well good in communication? With this book, you will be able to understand the concept of communication. As a leader, you show them in your downline that you are interested in their business growth and your growth when you have regular contact with them. It is the best way to inspire others to work on building their own networking business. How many people do you know who have left an MLM company? And one of the biggest reasons they quit is because they have little or no contact with their upline. Most people who register with a network marketing company need direction and guidance. It's up to you to give it to them. And to do this, you need to communicate. This can only be done if you are very good at communication. it is not too late to learn. you can improve your communication skills anytime but it is better to do that now than later as you may not know when you might be called on to lead an organization. Communication is the key of good leadership. The system for sending information or messages from one place to another is communication. Each individual must be well equipped with the tools to communicate effectively, whether on a personal level or at work. According to management gurus, the fact that a good communicator is half the battle is won. After all, if someone speaks and listens well, there is little or no room for misunderstanding. Taking this fact into account, the main causes of misunderstanding are due to the inability to speak well or listen effectively. Think you've got communication in the bag? Think again. It's a complicated and critical skill to master and we're here to help you do just that! Communication is an essential attribute of human life, which is why we all spend most of our time either receiving or requesting information. Lack of communication creates tensions and destroys personal and business relationships. Don't way till tomorrow before getting this book. Time waits for no one. as I said earlier you might be needed at any time in life to be a leader of an organization or any other thing. Don't let your communication fail you. get the book today and you will never regret you did.

Skills Training in Communication and Related Topics

Author : Ellen Belzer
Publisher :
ISBN 13 : 9781846192784
Total Pages : 0 pages
Book Rating : 4.1/5 (927 download)

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Book Synopsis Skills Training in Communication and Related Topics by : Ellen Belzer

Download or read book Skills Training in Communication and Related Topics written by Ellen Belzer and published by . This book was released on 2009-06-25 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book equips trainees with the skills needed to communicate effectively with patients, colleagues and the community, employing a 'learning by doing' approach for effective and engaging learning

Communication Rx: Transforming Healthcare Through Relationship-Centered Communication

Author : Calvin L. Chou
Publisher : McGraw Hill Professional
ISBN 13 : 1260019756
Total Pages : 256 pages
Book Rating : 4.2/5 (6 download)

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Book Synopsis Communication Rx: Transforming Healthcare Through Relationship-Centered Communication by : Calvin L. Chou

Download or read book Communication Rx: Transforming Healthcare Through Relationship-Centered Communication written by Calvin L. Chou and published by McGraw Hill Professional. This book was released on 2017-10-06 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: A proven prescription for effective communication that will empower health professionals to deliver the highest quality care―from the Academy of Communication in Healthcare Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren’t enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships—between patients and providers, as well as among providers—at the center of care. Now, for the first time, ACH’s proven and effective methodology is detailed in this invaluable step-by-step guide. You’ll learn communication skills that will enable you to: * Provide more accurate diagnoses and effective treatments—and improve patient outcomes * Boost patient adherence and lower hospital readmission rates * Make fewer errors and reduce malpractice risks * Increase patient satisfaction and build teamwork among providers * Further develop your communication skill set—and help others do the same In this practical—and potentially life-saving—volume, you’ll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating through hierarchy. The book also provides institutional initiatives to help you implement change in your organization and outlines a field-tested blueprint for healthier communication across the entire industry. To create effective communication and meaningful connections in healthcare, trust ACH. Communication is literally its middle name.