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Communication Rx Transforming Healthcare Through Relationship Centered Communication
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Book Synopsis Communication Rx: Transforming Healthcare Through Relationship-Centered Communication by : Calvin L. Chou
Download or read book Communication Rx: Transforming Healthcare Through Relationship-Centered Communication written by Calvin L. Chou and published by McGraw Hill Professional. This book was released on 2017-10-06 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: A proven prescription for effective communication that will empower health professionals to deliver the highest quality care―from the Academy of Communication in Healthcare Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren’t enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships—between patients and providers, as well as among providers—at the center of care. Now, for the first time, ACH’s proven and effective methodology is detailed in this invaluable step-by-step guide. You’ll learn communication skills that will enable you to: * Provide more accurate diagnoses and effective treatments—and improve patient outcomes * Boost patient adherence and lower hospital readmission rates * Make fewer errors and reduce malpractice risks * Increase patient satisfaction and build teamwork among providers * Further develop your communication skill set—and help others do the same In this practical—and potentially life-saving—volume, you’ll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating through hierarchy. The book also provides institutional initiatives to help you implement change in your organization and outlines a field-tested blueprint for healthier communication across the entire industry. To create effective communication and meaningful connections in healthcare, trust ACH. Communication is literally its middle name.
Book Synopsis Relationship-Centered Healthcare Communication by : Amy K. Windover, Ph.d.
Download or read book Relationship-Centered Healthcare Communication written by Amy K. Windover, Ph.d. and published by CreateSpace. This book was released on 2014-01-24 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: The REDE model is a conceptual framework for teaching relationship-centered communication. The REDE model applies specific skills to optimize a unique and personal connection throughout 3 different phases of Relationship: Establishment, Development, and Engagement (i.e., REDE). It is based on the premise that a genuine and authentic relationship is a vital therapeutic agent with the potential to positively influence outcomes and experiences for both the patient and provider. This advanced topic guide was designed for the self-directed learning of realtionship-centered healthcare communication using the REDE model within The Cleveland Clinic Lerner College of Medicine (CCLCM) of Case Western Reserve University. This guide includes the following topics: managing time, assessing health literacy and adherence, managing patient problems and education, use of the electronic health record, managing patient emotion, taking a sexual history, screening for violence, health behavior change, presenting an unexpected or difficult diagnosis, cultural sensitivity, establishing boundaries, interviewing when a companion is present, and transitions of care. For each topic, readers are provided with a brief summary of relevant literature and best practices followed by a behavior skills checklist. This guide can be used as an outline for an advanced communication skills course for medical students or selectively for training other health care professionals.
Book Synopsis Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience by : Adrienne Boissy
Download or read book Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience written by Adrienne Boissy and published by McGraw Hill Professional. This book was released on 2016-05-13 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Put relationship-centered communication at the forefront of care Today, physicians face a hypercompetitive marketplace in which they must meet unique and complex patient needs as efficiently as possible. But in a culture prioritizing clinical outcomes above all, there can be a tendency to lose sight of one of the most critical aspects of providing effective care: the communication skills that build and foster physician-patient relationships. Studies have shown that good communication between doctors and patients and among all caregivers who interface with patients directly results in better clinical outcomes, reduced costs, greater patient satisfaction, and lower rates of physician burnout. In Communication the Cleveland Clinic Way, Dr. Adrienne Boissy and her team tell the story of how Cleveland Clinic created and applied the R.E.D.E. to Communicate: Foundations of Healthcare program, making the world-renowned hospital system a leader in relationship-centered care. They provide a step-by-step guide for healthcare leaders and decision-makers to design, develop, and implement communication skills training in their own institutions. Learn how to: • Craft an effective, colleague-supported communication skills program to include veteran physicians, residents, and medical students • Leverage creative program design and data transparency to engage and facilitate staff physicians and advanced care providers • Identify common misperceptions and myths in healthcare communication and respond to them successfully • Cultivate a true sense of empathy—with patients and fellow caregivers alike—while maintaining professionalism In a field where difficult conversations and stressful relationships are commonplace, clinicians need a structured approach to enable them to deliver the best care possible. Communication the Cleveland Clinic Way is the blueprint for establishing a relationship-centered program that will improve patient experience, reinvigorate doctors’ passion for their work, and elevate any organization.
Author :Sallie G. De Golia, M.D., M.P.H. Publisher :American Psychiatric Pub ISBN 13 :1615374116 Total Pages :584 pages Book Rating :4.6/5 (153 download)
Book Synopsis The Psychiatry Resident Handbook by : Sallie G. De Golia, M.D., M.P.H.
Download or read book The Psychiatry Resident Handbook written by Sallie G. De Golia, M.D., M.P.H. and published by American Psychiatric Pub. This book was released on 2023-03-31 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Communication Skills and Challenges in Medical Practice, An Issue of Medical Clinics of North America, E-Book by : Heather Hofmann
Download or read book Communication Skills and Challenges in Medical Practice, An Issue of Medical Clinics of North America, E-Book written by Heather Hofmann and published by Elsevier Health Sciences. This book was released on 2022-06-23 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this issue of Medical Clinics of North America, guest editor Dr. Heather Hofmann brings her considerable expertise to the topic of Communication Skills and Challenges in Medical Practice. Communication is a core part of medical practice, and just as physicians increase their knowledge and hone clinical reasoning skills, so too must communication skills be refined. This issue provides an evidence-based review of patient-centered communication for the general practitioner, covering key communications skills commonly used in patient encounters, including challenges posed by modern medicine to effective communication. Contains 15 relevant, practice-oriented topics including addressing the challenges of cross-cultural communication; gender and health communication; eliciting the patient narrative; motivating behavioral change; breaking bad news; using technology to enhance communication; and more. Provides in-depth clinical reviews on communication skills and challenges in medical practice, offering actionable insights for clinical practice. Presents the latest information on this timely, focused topic under the leadership of experienced editors in the field. Authors synthesize and distill the latest research and practice guidelines to create clinically significant, topic-based reviews.
Book Synopsis Hands in Health Care by : Gayle MacDonald
Download or read book Hands in Health Care written by Gayle MacDonald and published by Jessica Kingsley Publishers. This book was released on 2021-02-15 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the second edition of a highly successful book - the only one available on this topic. The first edition was written by a well-known massage therapist and author, Gayle MacDonald. For the second edition Gayle has brought in a co-author, Carolyn Tague. Both are well-known and highly respected in the field of hospital massage therapy. The second edition focuses solely on the adult patient and has new chapters on aromatherapy massage, end-of-life care, cultural sensitivity and understanding the therapeutic relationship between patient and practitioner. It also incorporates new sections on addiction and neurological disorders, as well as the most recent research from around the world. The new edition is highly illustrated with full color photographs and drawings, including many new illustrations.
Book Synopsis Building Better Caregivers by : Kate, Lorig Dr.P.H.
Download or read book Building Better Caregivers written by Kate, Lorig Dr.P.H. and published by Bull Publishing. This book was released on 2018-06-20 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today more than 40 million people in the U.S. find themselves responsible for caring for a parent, relative, or friend. Building Better Caregivers, developed by the author team of the bestselling Living a Healthy Life with Chronic Conditions, shares the best in caregiving research and the most important lessons learned from thousands of caregivers. With a focus on reducing stress through the use of practical skills and tools, this book will help you manage your caregiving tasks so you can maintain a happy, fulfilling life while also meeting your caregiving obligations.
Book Synopsis Remediation in Medical Education by : Adina Kalet
Download or read book Remediation in Medical Education written by Adina Kalet and published by Springer Nature. This book was released on 2023-09-23 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: On a daily basis, health professions educators struggle to find effective and respectful ways of working with trainees who struggle to meet standards – most of whom will become practicing clinicians. Society allows and expects the health professions to regulate ourselves, and we must do so. The first edition of this book concentrated on medical student learners mainly in the United States. Since then, the literature has exploded, offering a wider range of remediation practices for all levels of learners in all health professions throughout the world. This new edition continues to offer evidence-based, theory-informed, and pragmatic approaches to identifying and remediating trainees who cannot yet perform to standards. Illustrative case studies frame practical and programmatic advice from experienced front-line educators. All original chapters have been updated, and there are 21 brand new chapters. Of the 73 chapter authors, 52 are new to this edition, broadening the book’s relevance internationally and across the health professions. This book is required reading for all those committed to ensuring health professionals are ready and able to serve the health of the public.
Book Synopsis Patient-Centered Communication by : Natacha Moreno
Download or read book Patient-Centered Communication written by Natacha Moreno and published by Thieme. This book was released on 2020-03-06 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical resource that provides keys to improved patient–provider communication in healthcare "Engages its readers not only on an intellectual level but also on an emotional one…. This is a must read for everyone in the healthcare field and also for those involved in any form of caregiving. Natacha has written an inspiring book!" George Kohlrieser, PhD, Distinguished Professor of Leadership and Organizational Behavior Patient-Centered Communication: The Seven Keys to Connecting with Patients by Natacha J. Moreno supports and enhances caring communication and empathetic dialogue between providers and patients, an extremely important topic that exemplifies excellence in medical practice. The book focuses on seven essential components which form the foundation of compassionate communication. These are mindfulness, intention to bond, positive body language, empathetic vocal tone, attending to the patient's state and perspective, and listening with the heart and mind. The chapters provide instruction on effective verbal and nonverbal skills that support each vital key to connection. Key Highlights Opening vignettes provide a practical example of each chapter's topic in practice Imagine This and Take Action boxes stimulate thinking, motivate action, and provide an opportunity to apply knowledge and communication skills Videos demonstrate how to nonverbally reflect engagement, openness, kindness, and compassion, and also provide positive and negative examples of tone and vocal style This highly compelling and inspirational book is an essential read for all healthcare professionals and caregivers, and serves as a vital teaching guide.
Book Synopsis Patient-Centered Communication by : Natacha J. Moreno
Download or read book Patient-Centered Communication written by Natacha J. Moreno and published by Thieme. This book was released on 2020-03-06 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical resource that provides keys to improved patient–provider communication in healthcare "Engages its readers not only on an intellectual level but also on an emotional one…. This is a must read for everyone in the healthcare field and also for those involved in any form of caregiving. Natacha has written an inspiring book!" George Kohlrieser, PhD, Distinguished Professor of Leadership and Organizational Behavior Patient-Centered Communication: The Seven Keys to Connecting with Patients by Natacha J. Moreno supports and enhances caring communication and empathetic dialogue between providers and patients, an extremely important topic that exemplifies excellence in medical practice. The book focuses on seven essential components which form the foundation of compassionate communication. These are mindfulness, intention to bond, positive body language, empathetic vocal tone, attending to the patient's state and perspective, and listening with the heart and mind. The chapters provide instruction on effective verbal and nonverbal skills that support each vital key to connection. Key Highlights Opening vignettes provide a practical example of each chapter's topic in practice Imagine This and Take Action boxes stimulate thinking, motivate action, and provide an opportunity to apply knowledge and communication skills Videos demonstrate how to nonverbally reflect engagement, openness, kindness, and compassion, and also provide positive and negative examples of tone and vocal style This highly compelling and inspirational book is an essential read for all healthcare professionals and caregivers, and serves as a vital teaching guide.
Book Synopsis Trouble Talking by : Daniel R. Boone
Download or read book Trouble Talking written by Daniel R. Boone and published by Rowman & Littlefield. This book was released on 2018-06-07 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ability to speak is an important part of human interaction. In this book, a glimpse into the lived realities of 37 adults and 3 children with communication disorders whose humanism is somewhat compromised by their speech, language, or voice disorders is offered in humorous and heartbreaking detail. The patient’s struggle to communicate is often matched by their listeners, who are struggling to understand. Stories are presented of patients treated in medical settings for such problems as aphasia, dementia, Parkinson’s disease (PD), amyotrophic lateral sclerosis (ALS) and other CNS diseases, apraxia, and head trauma. Other stories look at people who were treated in university clinics for such disorders as cerebral palsy and stuttering. The last few stories look at speech/voice treatment for a transgender woman, the loss of voice in a young man in a state penitentiary, and finally a humorous story of a pilot with left hemiplegia flying the author. Seasoned specialist Daniel Boone does not offer therapy suggestions for either the SLP or the patient’s family or friends to try. Rather, for anyone with a communication disorder, he strongly recommends that such patients should seek the guidance and therapy of an ASHA-certified speech-language pathologist (SLP). The SLP determines what to do in therapy and practice. The stories illustrate the struggles of those who cannot always make their listeners understand. They may only be able to repeat the same phrase over and over. They may not be able to articulate words clearly enough to be understood. They may give bizarre, confusing answers to everyday questions. Taken together, they also illustrate the difficulties listeners, those who wish to understand, have in trying to make heads or tails of the intended communication. Ultimately, this work provides a sensitive look at the various disorders people have, their attempts to overcome them, the treatments that might be available, and the actions listeners can take in making communication easier and more productive.
Book Synopsis Coaching, Mentorship and Leadership in Medicine: Empowering the Development of Patient-Centered Care, An Issue of Clinics in Sports Medicine, E-Book by : Dean C. Taylor
Download or read book Coaching, Mentorship and Leadership in Medicine: Empowering the Development of Patient-Centered Care, An Issue of Clinics in Sports Medicine, E-Book written by Dean C. Taylor and published by Elsevier Health Sciences. This book was released on 2023-03-16 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this issue, guest editors bring their considerable expertise to this important topic. Provides in-depth reviews on the latest updates in the field, providing actionable insights for clinical practice. Presents the latest information on this timely, focused topic under the leadership of experienced editors in the field. Authors synthesize and distill the latest research and practice guidelines to create these timely topic-based reviews.
Book Synopsis Equipping Health Professions Educators to Better Address Medical Misinformation by : Brian G. Southwell
Download or read book Equipping Health Professions Educators to Better Address Medical Misinformation written by Brian G. Southwell and published by RTI Press. This book was released on 2023-03-13 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: As part of a cooperative agreement with the US Centers for Disease Control and Prevention (Federal Award Identification Number [FAIN]: NU50CK000586), the Association of American Medical Colleges (AAMC) began a strategic initiative in 2022 both to increase confidence in COVID-19 vaccines and to address medical misinformation and mistrust through education in health professions contexts. Specifically, the AAMC solicited proposals for integrating competency-based, interprofessional strategies to mitigate health misinformation into new or existing curricula. Five Health Professions Education Curricular Innovations subgrantees received support from the AAMC in 2022 and reflected on the implementation of their ideas in a series of meetings over several months. Subgrantees included the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell, Florida International University Herbert Wertheim College of Medicine, the Jacobs School of Medicine and Biomedical Sciences at the University at Buffalo, the Maine Medical Center/Tufts University School of Medicine, and the University of Chicago Pritzker School of Medicine. This paper comprises insights from each of the teams and overarching observations regarding the challenges and opportunities involved with leveraging health professions education to address medical misinformation and improve patient health.
Book Synopsis Person-Centered Communication with Older Adults by : Timothy A. Storlie
Download or read book Person-Centered Communication with Older Adults written by Timothy A. Storlie and published by Academic Press. This book was released on 2015-06-01 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Providers serving older adults face a growing problem. Older adults are becoming increasingly dissatisfied with service quality citing deficits in provider communication and relationship skills. The author argues this dissatisfaction is largely related to three widespread issues: ageism, use of professional jargon, and age-related changes in the older adult. To address these concerns, Dr. Storlie advocates adoption of an evidence-based, person-centered approach to communication. The benefits of person-centered communication are many. They can increase older adult satisfaction with provider services, enhance mutual respect and understanding, improve accuracy of information exchanged, positively impact service outcomes, increase compliance with provider recommendations, and reduce the frustration and stress often experienced by both provider and older adult. Rare to this genre, readers are introduced to several under-explored topics within the field of communication, along with methods for applying concepts from research findings into these topics to enhance the quality of interpersonal communication. Topics include the role of mental imagery in the communication process, the influence of neurocardiology on relationships, and controversial findings from research into quantum physics. The book concludes by highlighting progress made in narrowing the interpersonal communication gap and forecasts how communications-oriented technological advances might improve quality of life for 21st century older adults and the providers who serve them. Utilizing interdisciplinary case studies to illustrate common problematic situations, this book provides detailed exercises that explain how providers can integrate person-centered communication into their practices to improve provider-older adult interactions. Written in a style designed to maximize learning, it helps providers find the information they need, understand what they read, and apply what they’ve learned to improve professional communication. Person-Centered Communication with Older Adults is an essential guide for today’s healthcare professionals and other aging-services providers, and also for the educators who help to prepare the providers of tomorrow. Presents a conceptual framework for understanding respect-based, person-centered communication Teaches specific communication skills to aging services providers and educators to assist in effectively communicating with older adults Includes numerous case studies to help in identifying common problematic situations and describing practical ways to integrate positive communication One of the first books to integrate scientific, evidence-based findings with a personal approach that includes important new information on neurocardiology
Book Synopsis Emotion in the Clinical Encounter by : Rachel Schwartz
Download or read book Emotion in the Clinical Encounter written by Rachel Schwartz and published by McGraw Hill Professional. This book was released on 2021-08-22 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: The foundational knowledge and practical actions you need to effectively address your patients’ emotions—and manage your own Emotions are ever-present in the context of illness and medical care and can have an enormous impact on the well-being of patients and healthcare providers alike. Despite this impact, emotions are often devalued in a medical culture that praises stoicism and analytical reasoning. Featuring the latest theories and research on emotion in healthcare, this much-needed resource will help you build the necessary skillset to navigate the extraordinary emotional demands of practicing medicine. Emotion in the Clinical Encounter will help you: Learn the science of emotion, as it relates to clinical care Understand the role of emotion in illness Recognize the connection between clinical response to patient emotions and care outcomes Develop effective strategies for emotion recognition Build strong emotional dialogue skills for medical encounters Identify biases that may shape clinical interactions and subsequent outcomes Understand emotion regulation in patients, providers, and in the clinical relationship Address challenges and opportunities for clinical emotional wellness Identify a new path forward for delivering emotion-based medical school curricula “How did we manage for this long in healthcare without this textbook? This is an essential guide to help both trainees and established clinicians sharpen their skills. Our patients will only benefit when we bring our full set of skills to the bedside." —Danielle Ofri MD, PhD, Clinical Professor of Medicine, New York University, Editor-in-Chief of Bellevue Literary Review, and author of What Doctors Feel: How Emotions Affect the Practice of Medicine “This is a unique contribution that deeply explores the role of emotions in clinical medicine, drawing on a wide range of disciplines and presenting both scholarly paradigms and practical applications. It should be essential reading for medical educators, clinicians and patient advocates who all aim to better navigate today’s frustrating healthcare system.” —Jerome Groopman MD, Recanati Professor Harvard Medical School, and author of How Doctors Think “Emotion in the Clinical Encounter is a must-read book for clinicians. It would be especially helpful if medical students start their careers by reading this invaluable volume to gain a deeper understanding of human emotion. The book is evidence-based and detailed enough to be perhaps the definitive guide to emotions for the clinician.” —William Branch, MD, MACP, FACH, The Carter Smith, Sr Professor of Medicine, Emory University
Book Synopsis Communication in Health Organizations by : Julie Apker
Download or read book Communication in Health Organizations written by Julie Apker and published by John Wiley & Sons. This book was released on 2013-11-15 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication in Health Organizations explores the communication processes, issues, and concepts that comprise the organization of health care, focusing on the interactions that influence the lives of patients, health professionals, and other members of health institutions. This book integrates scholarship from communication, medicine, nursing, public health, and allied health, to provide a comprehensive review of the research literature. The author explains the complexities and contingencies of communication in health settings using systems theory, an approach that enhances reader understanding of health organizing. The reader will gain greater familiarity with how health institutions function communicatively, and why the people who work in health professions interact as they do. The text provides multiple opportunities to analyze communication occurring in health organizations and to apply communication skills to personal experiences. This knowledge may improve communication between patients, employees, or consumers. Understanding and applying the concepts discussed in this book can enhance communication in health organizations, which ultimately benefits health care delivery. Communication in Health Organizations offers students, researchers, and health practitioners a unique multi-disciplinary perspective that invites stimulating reflection, discussion, and application of communication issues affecting today's health system.
Book Synopsis The Patient and Health Care System: Perspectives on High-Quality Care by : Pranavi V. Sreeramoju
Download or read book The Patient and Health Care System: Perspectives on High-Quality Care written by Pranavi V. Sreeramoju and published by Springer Nature. This book was released on 2020-07-19 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on the interface between the patient and the healthcare system as the entryway to high-quality care and improved outcomes. Unlike other texts, this book puts the patient back in the center of care while integrating the various practices and challenges. Written by interdisciplinary experts, the book begins by evaluating the entire quality landscape before giving voice to all parties involved, including physicians, nurses, administrators, patients, and families. The text then focuses on how to develop a structure that meets needs of all of these groups, effectively addressing common threats to positive outcomes and patient satisfaction. The text tackles the most common challenges clinicians face in a hospital setting, including infection prevention, medication error and stewardship that may jeopardize recovery, complex care, and employee-patient engagement. The Patient and Healthcare System: Perspectives on High-Quality Care is an excellent resource for physicians across broad specialties, nurses, hospital administrators, social workers, patient caregivers and all healthcare professionals concerned with infection prevention, quality and safety of care delivery, and patient satisfaction.
