Handbook of Research on Global Challenges for Improving Public Services and Government Operations

Download Handbook of Research on Global Challenges for Improving Public Services and Government Operations PDF Online Free

Author :
Publisher : IGI Global
ISBN 13 : 1799849791
Total Pages : 622 pages
Book Rating : 4.7/5 (998 download)

DOWNLOAD NOW!


Book Synopsis Handbook of Research on Global Challenges for Improving Public Services and Government Operations by : Babao?lu, Cenay

Download or read book Handbook of Research on Global Challenges for Improving Public Services and Government Operations written by Babao?lu, Cenay and published by IGI Global. This book was released on 2020-11-20 with total page 622 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the field of public administration has been changing due to globalization, government reforms, and increasing governance practices within intergovernmental networks, research and teaching in public administration also adapted itself to these changes. Public policy research and instruction has become transformed and has diffused into other countries with the help of international organizations and other agents of change and transfer. Research in this field is seen as an opportunity for a definitive shift from traditional models of public administration in the sense that policies may be better designed, articulated, and governed through a collaborative approach, while service provision could be enhanced in terms of proximity, representativeness, and innovativeness. The Handbook of Research on Global Challenges for Improving Public Services and Government Operations provides comprehensive approaches to the study of public administration and public policy from a comparative perspective and includes sound theories and concepts for understanding opportunities and challenges governments face when seeking to improve public services and government operations. The book is a compilation of selective high-quality chapters covering cases, experiences, and practical recommendations on topics related to public administration, public policy, social policy, public management, and public affairs. This book is ideal for policymakers, students, and researchers in the field of public administration, public policy, governance, public management, public affairs, citizen engagement, and administrative sciences and management along with practitioners, stakeholders, and academicians interested in the best practices of various countries in public administration and policy.

The Age of Direct Citizen Participation

Download The Age of Direct Citizen Participation PDF Online Free

Author :
Publisher : Routledge
ISBN 13 : 1317458818
Total Pages : 521 pages
Book Rating : 4.3/5 (174 download)

DOWNLOAD NOW!


Book Synopsis The Age of Direct Citizen Participation by : Nancy C. Roberts

Download or read book The Age of Direct Citizen Participation written by Nancy C. Roberts and published by Routledge. This book was released on 2015-01-28 with total page 521 pages. Available in PDF, EPUB and Kindle. Book excerpt: Citizen involvement is considered the cornerstone of democratic theory and practice. Citizens today have the knowledge and ability to participate more fully in the political, technical, and administrative decisions that affect them. On the other hand, direct citizen participation is often viewed with skepticism, even wariness. Many argue that citizens do not have the time, preparation, or interest to be directly involved in public affairs, and suggest instead that representative democracy, or indirect citizen participation, is the most effective form of government. Some of the very best writings on this key topic - which is at the root of the entire "reinventing government" movement - can be found in the journals that ASPA publishes or sponsors. In this collection Nancy Roberts has brought together the emerging classics on the ongoing debate over citizen involvement. Her detailed introductory essay and section openers frame the key issues, provide historical context, and fill in any gaps not directly covered by the articles. More than just an anthology, "The Age of Direct Citizen Participation" provides a unique and useful framework for understanding this important subject. It is an ideal resource for any Public Administration course involving citizen engagement and performance management.

Citizen Participation in the Age of Contracting

Download Citizen Participation in the Age of Contracting PDF Online Free

Author :
Publisher : Routledge
ISBN 13 : 1351379267
Total Pages : 172 pages
Book Rating : 4.3/5 (513 download)

DOWNLOAD NOW!


Book Synopsis Citizen Participation in the Age of Contracting by : Anna A. Amirkhanyan

Download or read book Citizen Participation in the Age of Contracting written by Anna A. Amirkhanyan and published by Routledge. This book was released on 2017-11-28 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Citizen Participation in the Age of Contracting is based on a simple premise: in democracies, power originates with citizens. While citizen participation in government remains a central tenet of democracy, public service delivery structures are considerably more complex today than they were fifty years ago. Today, governments contract with private organizations to deliver a wide array of services. Yet, we know very little about how citizens influence government decisions and policies in the "hollow state." Based on nearly 100 interviews with public and private managers, our findings about the state of citizen participation in contract governance are somewhat disheartening. Public and private organizations engaged citizens in a number of ways. However, most of their efforts failed to shift the power structure in communities and did not give citizens a chance to fundamentally shape local priorities and programs. Instead, elected officials and professional staff largely maintained control over significant policy and administrative decisions. Widespread, but narrow in their forms and impact, the participation practices we uncovered did not live up to the ideals of democracy and self-governance. Citizen Participation in the Age of Contracting is suitable for those who study public administration, as well as in other closely related fields such as nonprofit management and organizational behavior.

Citizen, Customer, Partner

Download Citizen, Customer, Partner PDF Online Free

Author :
Publisher : Routledge
ISBN 13 : 1317478576
Total Pages : 252 pages
Book Rating : 4.3/5 (174 download)

DOWNLOAD NOW!


Book Synopsis Citizen, Customer, Partner by : John Clayton Thomas

Download or read book Citizen, Customer, Partner written by John Clayton Thomas and published by Routledge. This book was released on 2014-12-18 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the public serve principally as citizen-owners, those to whom administrators are responsible? Are members of the public more appropriately viewed as the customers of government? Or, in an increasingly networked world, do they serve more as the partners of public administrators in the production of public services? This book starts from the premise that the public comes to government not principally in one role but in all three roles, as citizens and customers and partners. The purpose of the book is to address the dual challenge that reality implies: (1) to help public administrators and other public officials to understand the complex nature of the public they face, and (2) to provide recommendations for how public administrators can most effectively interact with the public in the different roles. Using this comprehensive perspective, Citizen, Customer, Partner helps students, practitioners, and scholars understand when and how the public should be integrated into the practice of public administration. Most chapters in Citizen, Customer, Partner include multiple boxed cases that illustrate the chapter’s content with real-world examples. The book concludes with an extremely useful Appendix that collects and summarizes the 40 Design Principles – specific advice for public organizations on working with the public as customers, partners, and citizens.

Democratic Citizenship and Public Administration

Download Democratic Citizenship and Public Administration PDF Online Free

Author :
Publisher : Rowman & Littlefield
ISBN 13 : 179361749X
Total Pages : 181 pages
Book Rating : 4.7/5 (936 download)

DOWNLOAD NOW!


Book Synopsis Democratic Citizenship and Public Administration by : Ray C. Minor

Download or read book Democratic Citizenship and Public Administration written by Ray C. Minor and published by Rowman & Littlefield. This book was released on 2021-03-10 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a basic understanding of democratic citizenship through use of case studies. These case studies illustrate the extent to which ordinary citizens are controlling their common future. The book provides theoretical and evidence based findings on the complexities of citizenship in a capitalistic-republican setting. It offers new theoretical frameworks on reparation and democratic citizenship.

The New Public Service

Download The New Public Service PDF Online Free

Author :
Publisher : Routledge
ISBN 13 : 1317455592
Total Pages : 363 pages
Book Rating : 4.3/5 (174 download)

DOWNLOAD NOW!


Book Synopsis The New Public Service by : Janet V Denhardt

Download or read book The New Public Service written by Janet V Denhardt and published by Routledge. This book was released on 2015-02-12 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: This widely-praised book is built around seven core principles that provide a framework for the many voices calling for the reaffirmation of democratic values,citizenship, and service in the public interest. This edition includes a brand new chapter that provides action recommendations for putting these values into practice, as well as current examples of how these ideas have been put to use in the real world.

The Participation Gap

Download The Participation Gap PDF Online Free

Author :
Publisher : Oxford University Press
ISBN 13 : 0191053325
Total Pages : 280 pages
Book Rating : 4.1/5 (91 download)

DOWNLOAD NOW!


Book Synopsis The Participation Gap by : Russell J. Dalton

Download or read book The Participation Gap written by Russell J. Dalton and published by Oxford University Press. This book was released on 2017-10-06 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: The dilemma of democracy arises from two contrasting trends. More people in the established democracies are participating in civil society activity, contacting government officials, protesting, and using online activism and other creative forms of participation. At the same time, the importance of social status as an influence on political activity is increasing. The democratic principle of the equality of voice is eroding. The politically rich are getting richer-and the politically needy have less voice. This book assembles an unprecedented set of international public opinion surveys to identify the individual, institutional, and political factors that produce these trends. New forms of activity place greater demands on participants, raising the importance of social status skills and resources. Civil society activity further widens the participation gap. New norms of citizenship shift how people participate. And generational change and new online forms of activism accentuate this process. Effective and representative government requires a participatory citizenry and equal voice, and participation trends are undermining these outcomes. The Participation Gap both documents the growing participation gap in contemporary democracies and suggests ways that we can better achieve their theoretical ideal of a participatory citizenry and equal voice.

Active Citizen Participation in E-Government: A Global Perspective

Download Active Citizen Participation in E-Government: A Global Perspective PDF Online Free

Author :
Publisher : IGI Global
ISBN 13 : 1466601175
Total Pages : 650 pages
Book Rating : 4.4/5 (666 download)

DOWNLOAD NOW!


Book Synopsis Active Citizen Participation in E-Government: A Global Perspective by : Manoharan, Aroon

Download or read book Active Citizen Participation in E-Government: A Global Perspective written by Manoharan, Aroon and published by IGI Global. This book was released on 2012-02-29 with total page 650 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book focuses on the issues and challenges involving adoption and implementation of online civic engagement initiatives globally and will serve as a valuable guide to governments in their efforts to enable active citizen participation"--Provided by publisher.

Public Participation and Innovations in Community Governance

Download Public Participation and Innovations in Community Governance PDF Online Free

Author :
Publisher : Routledge
ISBN 13 : 1351907697
Total Pages : 214 pages
Book Rating : 4.3/5 (519 download)

DOWNLOAD NOW!


Book Synopsis Public Participation and Innovations in Community Governance by : Peter McLaverty

Download or read book Public Participation and Innovations in Community Governance written by Peter McLaverty and published by Routledge. This book was released on 2017-07-05 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprised of a series of national case studies, this book critically examines initiatives in public participation and their relationship to developments in community governance. As such, the case studies enable national perspectives to be applied to crucial features of modern public policy and politics. Focusing on case studies in areas which are undergoing major social and institutional transformation and/or which raise particular issues because of the marginal position of the areas within their nation-states, the book also concerns itself with developments in Western European countries and why people should logically support some but not other initiatives in public participation. This book will be very useful for students and academics in areas such as politics, public administration, social policy and sociology. It should also be of interest to local activists such as councillors, members of pressure groups and those concerned about modern trends in democracy.

Public Participation for 21st Century Democracy

Download Public Participation for 21st Century Democracy PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118688538
Total Pages : 368 pages
Book Rating : 4.1/5 (186 download)

DOWNLOAD NOW!


Book Synopsis Public Participation for 21st Century Democracy by : Tina Nabatchi

Download or read book Public Participation for 21st Century Democracy written by Tina Nabatchi and published by John Wiley & Sons. This book was released on 2015-04-30 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive text on the theory and practice of public participation Written by two leaders in the field, Public Participation for 21st Century Democracy explores the theory and practice of public participation in decision-making and problem-solving. It examines how public participation developed over time to include myriad thick, thin, and conventional opportunities, occurring in both face-to-face meetings and online settings. The book explores the use of participation in various arenas, including education, health, land use, and state and federal government. It offers a practical framework for thinking about how to engage citizens effectively, and clear explanations of participation scenarios, tactics, and designs. Finally, the book provides a sensible approach for reshaping our participation infrastructure to meet the needs of public officials and citizens. The book is filled with illustrative examples of innovative participatory activities, and numerous sources for more information. This important text puts the spotlight on the need for long-term, cross-sector, participation planning, and provides guidance for leaders, citizens, activists, and others who are determined to improve the ways that participation and democracy function. Public Participation for 21st Century Democracy: Helps students and practitioners understand the history, theory, and practice of public participation Contains a wealth of case studies that explore the application of public participation in different settings Covers vital issues such as education, health, land use, and state and federal government Has accompanying instructor resources, such as PowerPoint slides, discussion questions, sample assignments, case studies and research from www.participedia.net, and classroom activities.

Engaging Citizens in Policy Making

Download Engaging Citizens in Policy Making PDF Online Free

Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1800374364
Total Pages : 320 pages
Book Rating : 4.8/5 (3 download)

DOWNLOAD NOW!


Book Synopsis Engaging Citizens in Policy Making by : Randma-Liiv, Tiina

Download or read book Engaging Citizens in Policy Making written by Randma-Liiv, Tiina and published by Edward Elgar Publishing. This book was released on 2022-02-15 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an open access title available under the terms of a [CC BY-NC-ND 4.0] License. It is free to read, download and share on Elgaronline.com. Exploring academic and policy thinking on e-participation, this book opens up the organizational and institutional 'black box' and provides new insights into how public administrations in 15 European states have facilitated its implementation.

The State of Citizen Participation in America

Download The State of Citizen Participation in America PDF Online Free

Author :
Publisher : IAP
ISBN 13 : 1617358363
Total Pages : 489 pages
Book Rating : 4.6/5 (173 download)

DOWNLOAD NOW!


Book Synopsis The State of Citizen Participation in America by : Kaifeng Yang

Download or read book The State of Citizen Participation in America written by Kaifeng Yang and published by IAP. This book was released on 2012-07-01 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a state-of-the-art assessment of citizen participation practice and research in the United States. With contributions from a stellar group of scholars, it provides readers an overview of a field at the heart of democratic governance. Individual chapters trace shifts in participation philosophy and policy, examine trends at different government levels, analyze technology/participation interactions, identify the participation experiences of minority populations, and explore the impact of voluntary organizations on this topic. A five-chapter section illustrates innovative cases. Another section explores the role of various methodologies in advancing participation research. The scope, depth, and timeliness of the coverage fills two voids in the public administration literature. First, the book provides a unique collection of articles for graduate courses in citizen participation and democratic governance. The volume also offers an excellent compendium for researchers who are at the frontline of participation research and practice.

Modernizing Democracy: Innovations in Citizen Participation

Download Modernizing Democracy: Innovations in Citizen Participation PDF Online Free

Author :
Publisher : Routledge
ISBN 13 : 1317464516
Total Pages : 361 pages
Book Rating : 4.3/5 (174 download)

DOWNLOAD NOW!


Book Synopsis Modernizing Democracy: Innovations in Citizen Participation by : Terry F. Buss

Download or read book Modernizing Democracy: Innovations in Citizen Participation written by Terry F. Buss and published by Routledge. This book was released on 2014-12-18 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you put the "public" in public management? How can the traditional ethos of professionalism and technical expertise be reconciled with norms of representation and citizen participation at a time when technology is transforming communication between citizens and government - in some ways enhancing the exchange and in other ways complicating it? "Modernizing Democracy: Innovations in Citizen Participation" points the way. Written for public administration professionals, scholars, and students interested in citizen participation, it brings together new analyses of innovative practices, from hands-on community learning and focus groups to high-tech information systems and decision support technologies. The expert contributors illuminate the various roles that public administrators and leaders can play in fostering constructive, meaningful citizen involvement at all stages of the public policy process - from initiation and planning to feedback on public agency performance.

The Public Participation Handbook

Download The Public Participation Handbook PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118437047
Total Pages : 294 pages
Book Rating : 4.1/5 (184 download)

DOWNLOAD NOW!


Book Synopsis The Public Participation Handbook by : James L. Creighton

Download or read book The Public Participation Handbook written by James L. Creighton and published by John Wiley & Sons. This book was released on 2005-03-21 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Internationally renowned facilitator and public participation consultant James L. Creighton offers a practical guide to designing and facilitating public participation of the public in environmental and public policy decision making. Written for government officials, public and community leaders, and professional facilitators, The Public Participation Handbook is a toolkit for designing a participation process, selecting techniques to encourage participation, facilitating successful public meetings, working with the media, and evaluating the program. The book is also filled with practical advice, checklists, worksheets, and illustrative examples.

Citizen Participation in Public Decision Making

Download Citizen Participation in Public Decision Making PDF Online Free

Author :
Publisher : Praeger
ISBN 13 :
Total Pages : 264 pages
Book Rating : 4.3/5 (91 download)

DOWNLOAD NOW!


Book Synopsis Citizen Participation in Public Decision Making by : Jack DeSario

Download or read book Citizen Participation in Public Decision Making written by Jack DeSario and published by Praeger. This book was released on 1987-01-13 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: As services provided by government have expanded over the past several decades, so inevitably, has bureaucracy--especially the corps of professional administrators in charge of programs ranging from health care to the maintenance of efficient transportation networks. Under pressure from reform groups to promote public accountability by involving citizens in the decision-making process, government has begun to place private citizens on many important health, education, transportation, and environmental planning bodies. This study of citizen participation and technocracy, written by twelve prominent specialists, provides the first comprehensive theoretical and empirical analyses of these recent developments and their impact on formulating, directing, and implementing public policies.

The New Public Service

Download The New Public Service PDF Online Free

Author :
Publisher : Routledge
ISBN 13 : 1317486919
Total Pages : 255 pages
Book Rating : 4.3/5 (174 download)

DOWNLOAD NOW!


Book Synopsis The New Public Service by : Janet V. Denhardt

Download or read book The New Public Service written by Janet V. Denhardt and published by Routledge. This book was released on 2015-03-12 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New Public Service: Serving, not Steering provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. It is organized around a set of seven core principles: (1) serve citizens, not customers; (2) seek the public interest; (3) value citizenship and public service above entrepreneurship; (4) think strategically, act democratically; (5) recognize that accountability isn’t simple; (6) serve, rather than steer; and (7) value people, not just productivity. The New Public Service asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important, and meaningful about public service and considers how we might better live up to those ideals and values. The revised fourth edition includes a new chapter that examines how the role and significance of these New Public Service values have expanded in practice and research over the past 15 years. Although the debate about governance will surely continue for many years, this compact, clearly written volume both provides an important framework for a public service based on citizen discourse and the public interest and demonstrates how these values have been put into practice. It is essential reading fo students and serious practitioners in public administration and public policy.

Fairness and Competence in Citizen Participation

Download Fairness and Competence in Citizen Participation PDF Online Free

Author :
Publisher : Springer Science & Business Media
ISBN 13 : 9401101310
Total Pages : 386 pages
Book Rating : 4.4/5 (11 download)

DOWNLOAD NOW!


Book Synopsis Fairness and Competence in Citizen Participation by : Ortwin Renn

Download or read book Fairness and Competence in Citizen Participation written by Ortwin Renn and published by Springer Science & Business Media. This book was released on 2013-12-01 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ortwin Renn Thomas Wehler Peter Wiedemann In late July of 1992 the small and remote mountain resort of Morschach in the Swiss Alps became a lively place of discussion, debate, and discourse. Over a three-day period twenty-two analysts and practitioners of public participation from the United States and Europe came together to address one of the most pressing issues in contemporary environmental politics: How can environmental policies be designed in a way that achieves both effective protection of nature and an adequate representation of public values? In other words, how can we make the environmental decision process competent and fair? All the invited scholars from academia, international research institutes, and governmental agencies agreed on one fundamental principle: For environmental policies to be effective and legitimate, we need to involve the people who are or will be affected by the outcomes of these policies. There is no technocratic solution to this problem. Without public involvement, environmental policies are doomed to fail. The workshop was preceded by a joint effort by the three editors to develop a framework for evaluating different models of public participation in the environmental policy arena. During a preliminary review of the literature we made four major observations. These came to serve as the primary motivation for this book. First, the last decade has witnessed only a fair amount of interest within the sociological or political science communities in issues of public participation.