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Business Process Reengineering In A Sevice Company
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Book Synopsis Business Process Reengineering by : Sanjay Mohapatra
Download or read book Business Process Reengineering written by Sanjay Mohapatra and published by Springer Science & Business Media. This book was released on 2012-12-16 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business process reengineering (BPR) focuses on redesigning the strategic and value-added processes which transcend the organizational boundaries. It is a cross-functional approach that requires support from almost all the departments of the organization. Business Process Reengineering: Automation Decision Points in Process Reengineering offers a new framework based process reengineering and links it to organization life cycle, process life cycle, and process management. This volume describes the fundamental concepts behind business process reengineering and examines them through case studies, and should appeal to researchers and academics interested in business process reengineering, operations strategy, and organizational restructuring and design.
Book Synopsis Reengineering the Corporation by : Michael Hammer
Download or read book Reengineering the Corporation written by Michael Hammer and published by Zondervan. This book was released on 2009-10-13 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.
Book Synopsis Business Process Reengineering Assessment Guide by : Jack L. Brock, Jr.
Download or read book Business Process Reengineering Assessment Guide written by Jack L. Brock, Jr. and published by DIANE Publishing. This book was released on 1997-09 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discusses nine assessment issues that are grouped into three major areas: assessing the decision to pursue Business Process Reengineering (BPR), focuses on strategic & general management issues that need to be resolved before an organization embarks on a BPR project. Assessing the new process' development picks up at the point where the organization has decided to begin a BPR project. It focuses on the management of the BPR team, the team's process redesign activities, & the business case it develops. Assessing project implementation & results deals with the problems involved in piloting & deploying a new BPR. Glossary & bibliography.
Book Synopsis Improving Quality and Performance in Your Non-profit Organization by : Gary M. Grobman
Download or read book Improving Quality and Performance in Your Non-profit Organization written by Gary M. Grobman and published by . This book was released on 1999 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing non-profit organisations in the 21st century has become more challenging and sophisticated than ever before. This book is the first place to turn for an introduction to innovative, creative, and effective management techniques developed to totally transform your non-profit organisation, reap the benefits of the quality movement that is revolutionising commercial and non-profit organisations, and make your own organisation more competitive. Learn how you can: respond to uncertainty and organisational turbulence; reduce mistakes and infuse your staff with a quality ethic; rebuild your work processes from the ground up; find and implement 'best practices' of comparable organisations.
Book Synopsis Exploring Service Science by : Henriqueta Nóvoa
Download or read book Exploring Service Science written by Henriqueta Nóvoa and published by Springer Nature. This book was released on 2020-01-27 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the 10th International Conference on Exploring Service Science, IESS 2020, held in Porto, Portugal, in February 2020. The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technologies, and tools for the design of new, digitally-enabled service systems. This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.
Book Synopsis Business Process Change by : Paul Harmon
Download or read book Business Process Change written by Paul Harmon and published by Morgan Kaufmann. This book was released on 2014-04-26 with total page 525 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach. New to this edition: - How to develop business models and business process architecture - How to integrate decision management models and business rules - New material on service processes and on dynamic case management - Learn to integrate various approaches in a broad business process management approach - Extensive revision and update addresses Business Process Management Systems, and the integration of process redesign and Six Sigma - Learn how all the different process elements fit together in this best first book on business process, now completely updated - Tailor the presented methodology, which is based on best practices, to your organization's specific needs - Understand the human aspects of process redesign - Benefit from all new detailed case studies showing how these methods are implemented
Download or read book Process Mapping written by V. Daniel Hunt and published by John Wiley & Sons. This book was released on 1996-02-01 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: A business organization, like a human body, is only as effective as its various processes. Pretty obvious, right? Yet, as V. Daniel Hunt demonstrates in this groundbreaking book, the failure to appreciate this obvious fact is the reason most reengineering schemes fail. Managers whose job it is to improve company performance, like physicians who work to improve patient health, must develop a clear picture of how each process fits into the overall organizational structure; how it ought to function; and how well it is performing at any given moment; before they can form a diagnosis or devise a treatment strategy. Fortunately, a powerful new analytical tool that has emerged in recent years helps you to do all of that and much more. Developed at General Electric, process mapping has been implemented in companies around the globe, and the results have been simply astonishing. Now find out how to make this breakthrough reengineering technology work for your organization in Process Mapping. The first and only hands-on guide of its kind, Process Mapping arms you with a full complement of state-of-the-art tools and techniques for assessing existing business processes and developing a detailed road map for ongoing change and improvement. Internationally known management consultant and bestselling author V. Daniel Hunt guides you step-by-step through the entire process. He helps you assess the need for process reengineering in your organization and determine whether or not a process map is what you need. He shows you how to create a process mapping team and helps you select the best-buy process mapping tools for the job. He explains how to gather vital information about your business processes via focused interviews and other interview techniques, and how to use this data in implementing process mapping. He also offers expert advice on how to apply your process map to significantly improve business functions and bottom-line performance. Hunt draws upon the experiences of companies around the world whose process mapping success stories will be a source of inspiration and instruction. You'll find out just how process mapping was put to use--and the results it achieved--at General Electric, IBM, NASA, Tandy Electronics, Shawmut National Bank, Fluor Daniel, Exxon, and other leading product and service firms. Find out all about today's most important new management tool and how to put it to work for continuous improvement in your organization in Process Mapping. The first and only hands-on guide to a powerful new process mapping tool The most important new process improvement tool to come along in more than a decade, process mapping enables managers to easily identify and assess the various business processes that make up their organizations and to develop a road map for continued performance improvement. Now find out how to make this breakthrough management tool work in your organization by applying Process Mapping. V. Daniel Hunt, the bestselling author of Reengineering, Quality in America, and The Survival Factor, guides you step-by-step through the entire process. He gives you all the proven process mapping tools and techniques you need to: * Assess the need for process improvement in your company * Decide if process mapping is right for you * Create a process mapping team * Select the best process mapping software tools for the job * Collect vital information about business processes * Use the data to build your own process map * Use your process map to significantly improve bottom-line business performance Hunt also provides detailed case studies of product and service companies around the globe that have discovered the value of process mapping. You'll find out how General Electric, IBM, NASA, Tandy Electronics, Shawmut National Bank, Fluor Daniel, Exxon, and other leading companies achieved stunning results when they made process mapping part of their business improvement efforts.
Book Synopsis Process Innovation by : Thomas H. Davenport
Download or read book Process Innovation written by Thomas H. Davenport and published by Harvard Business Press. This book was released on 1993-02-24 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: The business environment of the 1990s demands significant changes in the way we do business. Simply formulating strategy is no longer sufficient; we must also design the processes to implement it effectively. The key to change is process innovation, a revolutionary new approach that fuses information technology and human resource management to improve business performance. The cornerstone to process innovation's dramatic results is information technology--a largely untapped resource, but a crucial "enabler" of process innovation. In turn, only a challenge like process innovation affords maximum use of information technology's potential. Davenport provides numerous examples of firms that have succeeded or failed in combining business change and technology initiatives. He also highlights the roles of new organizational structures and human resource programs in developing process innovation. Process innovation is quickly becoming the byword for industries ready to pull their companies out of modest growth patterns and compete effectively in the world marketplace.
Author :Management Association, Information Resources Publisher :IGI Global ISBN 13 :1522501975 Total Pages :2453 pages Book Rating :4.5/5 (225 download)
Book Synopsis Project Management: Concepts, Methodologies, Tools, and Applications by : Management Association, Information Resources
Download or read book Project Management: Concepts, Methodologies, Tools, and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2016-06-09 with total page 2453 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations of all types are consistently working on new initiatives, product lines, or implementation of new workflows as a way to remain competitive in the modern business environment. No matter the type of project at hand, employing the best methods for effective execution and timely completion of the task at hand is essential to project success. Project Management: Concepts, Methodologies, Tools, and Applications presents the latest research and practical solutions for managing every stage of the project lifecycle. Emphasizing emerging concepts, real-world examples, and authoritative research on managing project workflows and measuring project success in both private and public sectors, this multi-volume reference work is a critical addition to academic, government, and corporate libraries. It is designed for use by project coordinators and managers, business executives, researchers, and graduate-level students interested in putting research-based solutions into practice for effective project management.
Book Synopsis Reengineering Management by : James Champy
Download or read book Reengineering Management written by James Champy and published by Harper Collins. This book was released on 2009-10-13 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: The co-author of the monumental bestseller Reengineering the Corporation continues the reengineering revolution with another national bestseller that has already sold more than 165,000 copies in hardcover Reengineering Management is a brilliant, practical and much needed book on the most powerful management idea of the decade. Reengineering—changing the traditional and outdated organization, processes and culture of a company—is corporate America's greatest challenge today. In Reengineering Management, Champy examines the far-reaching changes managers must make for themselves and their companies to succeed in an era of unprecedented competition. Through his extensive consulting and research work, he shows how reengineering succeeds only when managers reinvent their own jobs and managerial styles. Otherwise, the ultra-efficient and effective reengineered processes for acquiring and serving customers, filling orders, bringing new concepts to market and other key business activities eventually fall apart. Champy illustrates this new management agenda through first-hand experiences of managers of reengineered operations at Federal Express, Wisconsin Electric, CIGNA Health Care, Hewlett-Packard, AT&T Universal Card Services and other companies. Champy shows how they are mastering the managerial challenges of reengineering, and as a result are making their organizations exciting and competitive. As more and more organizations reengineer, the experiences of these managers will become an insiders' guide to managerial life in the company of the future. Reengineering Management picks up where Reengineering the Corporation left off—by exploring the managerial implications of the reengineered workplace. As reengineering becomes critical to all organizations, Reengineering Management will be the road map for managerial success in the future. It is, indeed, the manifesto for the next managerial revolution.
Book Synopsis The New Industrial Engineering: Information Technology and Business Process Redesign by : Thomas H. Davenport
Download or read book The New Industrial Engineering: Information Technology and Business Process Redesign written by Thomas H. Davenport and published by Legare Street Press. This book was released on 2022-10-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work is in the "public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.
Book Synopsis Business Process Reengineering by : Heru Susanto
Download or read book Business Process Reengineering written by Heru Susanto and published by CRC Press. This book was released on 2019-03-08 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume shows how ICT (information and communications technology) can play the role of a driver of business process reengineering (BPR). ICT can aid in enabling improvement in BPR activity cycles as it provides many components that enhance performance that can lead to competitive advantages. IT can interface with BPR to improve business processes in terms of communication, inventory management, data management, management information systems, customer relationship management, computer-aided design, computer-aided manufacturing (CAM), and computer-aided engineering. This volume explores these issues in depth.
Book Synopsis Business Process Management Systems by : James F. Chang
Download or read book Business Process Management Systems written by James F. Chang and published by CRC Press. This book was released on 2016-04-19 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: With a focus on strategy and implementation, James Chang discusses business management practices and the technology that enables them. He analyzes the history of process management practices and demonstrates that BPM practices are a synthesis of radical change and continuous change practices. The book is relevant to both business and IT professi
Book Synopsis Business Process Reengineering by : Henry J. Johansson
Download or read book Business Process Reengineering written by Henry J. Johansson and published by John Wiley & Sons. This book was released on 1994-12-05 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how to go beyond the old way of thinking- beyond functional silos, cost cutting, even the simple notion of "teamwork"--To create a new core business process oriented company.
Book Synopsis Best Practices in Reengineering by : David K. Carr
Download or read book Best Practices in Reengineering written by David K. Carr and published by McGraw-Hill Companies. This book was released on 1995 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shows CEOs, managers, and business process reengineering (BPR) team members how to benefit from BPR implementation, relying on an in-depth international study of 47 companies, such as Aetna, Chevron, and AlliedSignal, that have reduced costs, compressed cycle time, and improved customer service through BPR techniques. Outlines the fundamental differences between BPR and TQM and demonstrates how to link business strategy with BPR objectives. Annotation copyright by Book News, Inc., Portland, OR
Book Synopsis Beyond Business Process Reengineering by : Patrick McHugh
Download or read book Beyond Business Process Reengineering written by Patrick McHugh and published by . This book was released on 1995-02-21 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Holonic networks give businesses the agility to rapidly change product and service capabilities to meet rapidly changing market demands, offering the following advantages: leverage, speed, flexibility, fast growth and high profits, sustainable customers, reduced capital requirement, and quick failure recognition. In this book, the authors describe how holonic networks and the virtual companies within them have been implemented in businesses as diverse as Ford, Hewlett Packard, Benetton and R Griggs, the company that makes Doc Marten shoes. Beyond Business Process Reengineering provides a thought provoking and practical examination of business today. For everyone in business being pulled through competition, technological change and their own reengineering efforts, it provides a new and radical alternative to downsizing, restructuring, cost reduction and strategic repositioning.
Book Synopsis Re-engineering the Enterprise by : J. Browne
Download or read book Re-engineering the Enterprise written by J. Browne and published by Springer Science & Business Media. This book was released on 1995-10-31 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business process re-engineering tools offer techniques to model the enterprise and identify opportunities to make change. This book examines the approaches, tools and techniques which support redesign of the enterprise to achieve world class performance.
