Business Process Management within Chemical and Pharmaceutical Industries

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Publisher : Springer Science & Business Media
ISBN 13 : 3642117171
Total Pages : 175 pages
Book Rating : 4.6/5 (421 download)

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Book Synopsis Business Process Management within Chemical and Pharmaceutical Industries by : Guido Grüne

Download or read book Business Process Management within Chemical and Pharmaceutical Industries written by Guido Grüne and published by Springer Science & Business Media. This book was released on 2013-11-08 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: As business processes are crucial success factors for companies, software-based Business Process Management (BPM) is becoming more and more important. In this area SAP, the market leader for enterprise application software, has already gathered substantial experience. For the characterization, modeling and especially the optimization of business processes, SAP’s consultants use their own BPM approach. In addition to their considerable methodological know-how, the consultants’ profound knowledge of the industries facilitates the focus on core and business-critical processes. This book examines the current market situation, as well as the specific challenges and trends for the chemical and pharmaceutical industries. It also explains business process management basics and the specific SAP Consulting methodology, before illustrating the use of such methods and procedures with sample industry-specific core business processes. With the help of these examples from the chemical and pharmaceutical industries, SAP Consulting provides methodological guidelines on how Business Process Management can be used in practice to optimize business processes and make adjustments in response to constantly changing economic and environmental factors.

Handbook on Business Process Management 1

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Publisher : Springer Science & Business Media
ISBN 13 : 3642004164
Total Pages : 616 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis Handbook on Business Process Management 1 by : Jan vom Brocke

Download or read book Handbook on Business Process Management 1 written by Jan vom Brocke and published by Springer Science & Business Media. This book was released on 2010-09-21 with total page 616 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound definition of Business Process Management approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement these views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.

Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems

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Publisher : Springer Nature
ISBN 13 : 3030859061
Total Pages : 715 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems by : Alexandre Dolgui

Download or read book Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems written by Alexandre Dolgui and published by Springer Nature. This book was released on 2021-09-01 with total page 715 pages. Available in PDF, EPUB and Kindle. Book excerpt: The five-volume set IFIP AICT 630, 631, 632, 633, and 634 constitutes the refereed proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2021, held in Nantes, France, in September 2021.* The 378 papers presented were carefully reviewed and selected from 529 submissions. They discuss artificial intelligence techniques, decision aid and new and renewed paradigms for sustainable and resilient production systems at four-wall factory and value chain levels. The papers are organized in the following topical sections: Part I: artificial intelligence based optimization techniques for demand-driven manufacturing; hybrid approaches for production planning and scheduling; intelligent systems for manufacturing planning and control in the industry 4.0; learning and robust decision support systems for agile manufacturing environments; low-code and model-driven engineering for production system; meta-heuristics and optimization techniques for energy-oriented manufacturing systems; metaheuristics for production systems; modern analytics and new AI-based smart techniques for replenishment and production planning under uncertainty; system identification for manufacturing control applications; and the future of lean thinking and practice Part II: digital transformation of SME manufacturers: the crucial role of standard; digital transformations towards supply chain resiliency; engineering of smart-product-service-systems of the future; lean and Six Sigma in services healthcare; new trends and challenges in reconfigurable, flexible or agile production system; production management in food supply chains; and sustainability in production planning and lot-sizing Part III: autonomous robots in delivery logistics; digital transformation approaches in production management; finance-driven supply chain; gastronomic service system design; modern scheduling and applications in industry 4.0; recent advances in sustainable manufacturing; regular session: green production and circularity concepts; regular session: improvement models and methods for green and innovative systems; regular session: supply chain and routing management; regular session: robotics and human aspects; regular session: classification and data management methods; smart supply chain and production in society 5.0 era; and supply chain risk management under coronavirus Part IV: AI for resilience in global supply chain networks in the context of pandemic disruptions; blockchain in the operations and supply chain management; data-based services as key enablers for smart products, manufacturing and assembly; data-driven methods for supply chain optimization; digital twins based on systems engineering and semantic modeling; digital twins in companies first developments and future challenges; human-centered artificial intelligence in smart manufacturing for the operator 4.0; operations management in engineer-to-order manufacturing; product and asset life cycle management for smart and sustainable manufacturing systems; robotics technologies for control, smart manufacturing and logistics; serious games analytics: improving games and learning support; smart and sustainable production and supply chains; smart methods and techniques for sustainable supply chain management; the new digital lean manufacturing paradigm; and the role of emerging technologies in disaster relief operations: lessons from COVID-19 Part V: data-driven platforms and applications in production and logistics: digital twins and AI for sustainability; regular session: new approaches for routing problem solving; regular session: improvement of design and operation of manufacturing systems; regular session: crossdock and transportation issues; regular session: maintenance improvement and lifecycle management; regular session: additive manufacturing and mass customization; regular session: frameworks and conceptual modelling for systems and services efficiency; regular session: optimization of production and transportation systems; regular session: optimization of supply chain agility and reconfigurability; regular session: advanced modelling approaches; regular session: simulation and optimization of systems performances; regular session: AI-based approaches for quality and performance improvement of production systems; and regular session: risk and performance management of supply chains *The conference was held online.

Industries and Global Competition

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Author :
Publisher : Routledge
ISBN 13 : 1317190645
Total Pages : 218 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis Industries and Global Competition by : Bram Bouwens

Download or read book Industries and Global Competition written by Bram Bouwens and published by Routledge. This book was released on 2017-09-18 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Changes in the dynamics of economic activities since the last decades of the 20th century have yielded major changes in the composition of industries and the division of labor and production across different regions of the world. Despite these shifts in the global economy, some industries have remained competitive even without relocating their operations overseas. Industries and Global Competition examines how and why the specificities of certain industries and firms determined their choice of location and competitiveness. This volume identifies the major drivers of this process and explains why some firms and industries moved to other parts of world while others did not. Relocation was not the sole determinant of the success or failure of firms and industries. Indeed some were able to reinvent themselves at their original location and build new competitive advantages. The path that each industry or firm took varied. This book argues that the specific characteristics of each industry defined the conditions of competitiveness and provide a wide range of cases as illustrations. Aimed at scholars, researchers and acadmeics in the fields of business history, international business and related disciplines Industries and Global Competition exmaines the unique questions; How and why did the specificities of certain industries and firms determine their choice of location and competitiveness? Chapter 11 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.

Creative Problem Solving for Managers

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Publisher : Routledge
ISBN 13 : 0429857179
Total Pages : 495 pages
Book Rating : 4.4/5 (298 download)

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Book Synopsis Creative Problem Solving for Managers by : Tony Proctor

Download or read book Creative Problem Solving for Managers written by Tony Proctor and published by Routledge. This book was released on 2018-10-25 with total page 495 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stimulating and developing the creative potential of all members of an organisation is widely seen as contributing to performance and results. This prestigious textbook provides a complete overview of the creative problem-solving process and its relevance to modern managers in the private and public sectors. It introduces ideas, skills and models to help students understand how creative thinking can aid problem solving, and how different techniques may help people who have different thinking and learning styles. This updated fifth edition includes fresh case studies, exercises and suggested reading, alongside extensive diagrams and thought-provoking questions. A new chapter considers the use of heuristics in decision-making situations faced by managers, and examines how aspects of creative problem solving can relate to such situations. It also introduces a complex in-tray exercise, which demonstrates how the conflicting demands on an individual manager can be considered in practice. Supporting PowerPoint slides for lecturers are available for each chapter. Creative Problem Solving for Managers will continue to be an ideal resource for undergraduate and postgraduate students studying problem solving, strategic management, creativity and innovation management, as well as managers looking to develop their decision-making abilities.

Business Process Management

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Author :
Publisher : Routledge
ISBN 13 : 1136172971
Total Pages : 1073 pages
Book Rating : 4.1/5 (361 download)

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Book Synopsis Business Process Management by : John Jeston

Download or read book Business Process Management written by John Jeston and published by Routledge. This book was released on 2014-01-21 with total page 1073 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Management, a huge bestseller, has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add measurable value to their organizations. The book’s runaway success can be attributed partly to its overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another, and a unique emphasis on BPM’s interrelationship with organizational management, culture and leadership—BPM is about people as much as processes. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it’s to be successful: augmented and aligned with other management disciplines. This highly anticipated third edition brings Jeston and Nelis’ practicable frameworks and solutions up-to-date with the latest developments in BPM, including the application of the frameworks to value-driven BPM. This thoroughly revised and updated new edition includes: • Enhanced pedagogy to help students learn and tutors use the book for their classes: now includes learning outcomes, chapter topics, learning objectives, highlighted key points, chapter summaries, critical discussion points and self-test questions • New and revised case studies throughout • New chapters on questions that have become more crucial since the second edition’s publication: How should we start—top-down or bottom-up? Should we be customercentric? How does BPM link to today’s most pertinent management and technology issues? What are the critical success factors? • Due to popular demand, a new and expanded section on IT in BPM • A brand new companion website including slides and assignment answers!

Business Chemistry

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Publisher : John Wiley & Sons
ISBN 13 : 1118858492
Total Pages : 351 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis Business Chemistry by : Jens Leker

Download or read book Business Chemistry written by Jens Leker and published by John Wiley & Sons. This book was released on 2018-02-20 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Chemistry: How to Build and Sustain Thriving Businesses in the Chemical Industry is a concise text aimed at chemists, other natural scientists, and engineers who want to develop essential management skills. Written in an accessible style with the needs of managers in mind, this book provides an introduction to essential management theory, models, and practical tools relevant to the chemical industry and associated branches such as pharmaceuticals and consumer goods. Drawing on first-hand management experience and in-depth research projects, the authors of this book outline the key topics to build and sustain businesses in the chemical industry. The book addresses important topics such as strategy and new business development, describes global trends that shape chemical companies, and looks at recent issues such as business model innovation. Features of this practitioner-oriented book include: Eight chapters covering all the management topics relevant to chemists, other natural scientists and engineers. Chapters co-authored by experienced practitioners from companies such as Altana, A.T. Kearney, and Evonik Industries. Featured examples and cases from the chemical industry and associated branches throughout chapters to illustrate the practical relevance of the topics covered. Contemporary issues such as business model design, customer and supplier integration, and business co-operation.

Research and Development Management in the Chemical and Pharmaceutical Industry

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 3527606343
Total Pages : 280 pages
Book Rating : 4.5/5 (276 download)

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Book Synopsis Research and Development Management in the Chemical and Pharmaceutical Industry by : Peter Bamfield

Download or read book Research and Development Management in the Chemical and Pharmaceutical Industry written by Peter Bamfield and published by John Wiley & Sons. This book was released on 2006-03-06 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mastering management skills is hard to achieve by newcomers starting their careers in the chemical industry. The message coming from there is that good chemists swiftly have to become good managers if they are to survive and progress in today's competitive climate. This book is designed to help guide younger R & D chemists to ways in which they can quickly evolve skills which are built around three factors - people, knowledge and time. It covers the management of scientific personnel, management within a variety of R & D organisational structures, creating a climate of innovation, the management of projects including the time management and communication aspects of the job. The author, Peter Bamfield, is now working as a consultant. Due to his long experience in the chemical industry, he was elected President of the Royal Society of Chemistry's Industrial Affairs Division. This second edition of the book has been revised and updated to take recent global developments and restructuring in the chemical industry into account, as well as the rising importance of information technology in management.

The Management of Chemical Process Development in the Pharmaceutical Industry

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470259507
Total Pages : 424 pages
Book Rating : 4.4/5 (72 download)

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Book Synopsis The Management of Chemical Process Development in the Pharmaceutical Industry by : Derek Walker

Download or read book The Management of Chemical Process Development in the Pharmaceutical Industry written by Derek Walker and published by John Wiley & Sons. This book was released on 2008-03-03 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a practical guide that not only presents insights into the organization and management of the disciplines involved in chemical process development but also provides basic knowledge of these disciplines, enabling process development practitioners to recognize and assimilate them in their work. This book illustrates practical considerations through many examples of the successful direction and integration of the activities of chemists, analysts, chemical engineers, and biologists, as well as safety, regulatory, and environmental professionals in productive teams. Moreover, this reference provides guidance on: Directing and carrying out specific tasks and courses of action Making and communicating clear and achievable decisions Solving problems on the spot Managing the administrative aspects of chemical process development The author, Dr. Derek Walker, has directed chemical process development work for four decades, combining firsthand chemical synthesis experience with many other disciplines needed to create chemical processes. You will benefit from his advice and unique insights into: Understanding the workings of matrix organizations Defining missions and creating action plans Developing interdisciplinary approaches to problem solving Holding review meetings, revising goals, and motivating staff Prioritizing programs and responses to emergencies In addition, you'll learn how successful chemists, in collaboration with other disciplines, define the best (green) chemistry for process scale-up, including accommodating FDA requirements in the last process steps and addressing safety and environmental matters early in their work. Case studies provide incisive perspective on these issues. A chapter on recognizing and patenting intellectual property emphasizes the importance of comprehensive literature surveys and understanding invention. A chapter on the future challenges you to think beyond narrow constraints and explore new horizons.

Project Benefits Management: Linking projects to the Business

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Author :
Publisher : Butterworth-Heinemann
ISBN 13 : 008055766X
Total Pages : 240 pages
Book Rating : 4.0/5 (85 download)

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Book Synopsis Project Benefits Management: Linking projects to the Business by : Trish Melton

Download or read book Project Benefits Management: Linking projects to the Business written by Trish Melton and published by Butterworth-Heinemann. This book was released on 2011-04-08 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful projects are the basis for the business many successful organisations, but many professionals lack the basic skills required to manage projects successfully. This book shows how to maximise the outcomes of projects and to ensure that the benefits arising from projects -- large or small -- are fully realized by the business. This key outcome can be easily overlooked or sidelined by the need to keep projects on track. Visually lead, to the point, with case studies and best practice guidelines throughout, the hard-won real world experience found in this book makes it a powerful PM resource for anyone involved in project management. Links project management to business goals for career project managers and those involved with project intermittently Focuses on the needs of engineering, industrial and process projects

Fundamentals of Business Process Management

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Author :
Publisher : Springer
ISBN 13 : 3662565099
Total Pages : 527 pages
Book Rating : 4.6/5 (625 download)

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Book Synopsis Fundamentals of Business Process Management by : Marlon Dumas

Download or read book Fundamentals of Business Process Management written by Marlon Dumas and published by Springer. This book was released on 2018-03-23 with total page 527 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

Pharmaceutical Process Design and Management

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Author :
Publisher : Routledge
ISBN 13 : 1317081390
Total Pages : 262 pages
Book Rating : 4.3/5 (17 download)

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Book Synopsis Pharmaceutical Process Design and Management by : Kate McCormick

Download or read book Pharmaceutical Process Design and Management written by Kate McCormick and published by Routledge. This book was released on 2016-04-22 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: A quality product or service is the successful and profitable outcome of organising resources, as judged by the final customer. Every business unit needs processes in order to do this effectively; and all processes must be documented so that achievements can be measured and future improvements planned and implemented. Pharmaceutical Process Design and Management takes a step-wise approach to process management. It presents the various elements comprising a process (man, machine, materials, method and environment); it looks at quality control and quality assurance, tools for quality improvements and ways of structuring a process into discrete, fully accountable elements; it proposes that for processes to run successfully, all operators must be the initial problem-solvers; finally, it illustrates how, with the right tools, every problem can be broken down into solvable elements. Learn how to deploy a science and risk-based approach to pharmaceutical manufacturing, by taking a fundamental approach to process design and management and, as a consequence, keep your customers satisfied and your profits healthy.

Business Process Management Workshops

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Author :
Publisher : Springer Nature
ISBN 13 : 303037453X
Total Pages : 766 pages
Book Rating : 4.0/5 (33 download)

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Book Synopsis Business Process Management Workshops by : Chiara Di Francescomarino

Download or read book Business Process Management Workshops written by Chiara Di Francescomarino and published by Springer Nature. This book was released on 2020-01-03 with total page 766 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes revised papers from the twelve International Workshops held at the 17th International Conference on Business Process Management, BPM 2019, in Vienna, Austria, in September 2019: The third International Workshop on Artificial Intelligence for Business Process Management (AI4BPM) The third International Workshop on Business Processes Meet Internet-of-Things (BP-Meet-IoT) The 15th International Workshop on Business Process Intelligence (BPI) The first International Workshop on Business Process Management in the era of Digital Innovation and Transformation (BPMinDIT) The 12th International Workshop on Social and Human Aspects of Business Process Management (BPMS2) The 7th International Workshop on Declarative, Decision and Hybrid approaches to processes (DEC2H) The second International Workshop on Methods for Interpretation of Industrial Event Logs (MIEL) The first International Workshop on Process Management in Digital Production (PM-DiPro) The second International Workshop on Process-Oriented Data Science for Healthcare (PODS4H) The fourth International Workshop on Process Querying (PQ) The second International Workshop on Security and Privacy-enhanced Business Process Management (SPBP) The first International Workshop on the Value and Quality of Enterprise Modelling (VEnMo) Each of the workshops discussed research still in progress and focused on aspects of business process management, either a particular technical aspect or a particular application domain. These proceedings present the work that was discussed during the workshops.

The Chemical and Pharmaceutical Industry in China

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 3540265619
Total Pages : 296 pages
Book Rating : 4.5/5 (42 download)

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Book Synopsis The Chemical and Pharmaceutical Industry in China by : G. Festel

Download or read book The Chemical and Pharmaceutical Industry in China written by G. Festel and published by Springer Science & Business Media. This book was released on 2005-12-05 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: A detailed examination of China’s increasingly important chemical and pharmaceutical industry. Numerous case studies describe how western companies, such as BASF, Bayer, Bicoll, Ciba, Degussa, DSM and Novartis are managing their market entry in China.

Strategy and Business Process Management

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Author :
Publisher : CRC Press
ISBN 13 : 1466559268
Total Pages : 299 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Strategy and Business Process Management by : Carl F. Lehmann

Download or read book Strategy and Business Process Management written by Carl F. Lehmann and published by CRC Press. This book was released on 2016-04-19 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book prepares readers to master an IT and managerial discipline quickly gaining momentum in organizations of all sizes - Business Process Management (BPM). It describes how BPM treats processes as a portfolio of strategic assets that create and deliver customer and shareholder value and adapt, when necessary, enabling competitive advantage thr

Business Chemistry

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118858506
Total Pages : 352 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis Business Chemistry by : Jens Leker

Download or read book Business Chemistry written by Jens Leker and published by John Wiley & Sons. This book was released on 2018-03-07 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Chemistry: How to Build and Sustain Thriving Businesses in the Chemical Industry is a concise text aimed at chemists, other natural scientists, and engineers who want to develop essential management skills. Written in an accessible style with the needs of managers in mind, this book provides an introduction to essential management theory, models, and practical tools relevant to the chemical industry and associated branches such as pharmaceuticals and consumer goods. Drawing on first-hand management experience and in-depth research projects, the authors of this book outline the key topics to build and sustain businesses in the chemical industry. The book addresses important topics such as strategy and new business development, describes global trends that shape chemical companies, and looks at recent issues such as business model innovation. Features of this practitioner-oriented book include: Eight chapters covering all the management topics relevant to chemists, other natural scientists and engineers. Chapters co-authored by experienced practitioners from companies such as Altana, A.T. Kearney, and Evonik Industries. Featured examples and cases from the chemical industry and associated branches throughout chapters to illustrate the practical relevance of the topics covered. Contemporary issues such as business model design, customer and supplier integration, and business co-operation.

Business Process Management (BPM)

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Author :
Publisher : Bernhard Hitpass
ISBN 13 : 9563538145
Total Pages : 325 pages
Book Rating : 4.5/5 (635 download)

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Book Synopsis Business Process Management (BPM) by : Bernhard Hitpass

Download or read book Business Process Management (BPM) written by Bernhard Hitpass and published by Bernhard Hitpass. This book was released on 2014-07-07 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nowadays, an organization is expected to be not only effective and efficient, as it was formerly. Now, in addition, it should be able to adapt to the frequent changes driven by globalization, let us say, be agile. This business agility has become more important in these times of globalization. The organization that best respond to the fast-changing market, which is becoming increasingly frequent, will have better competitive advantages than those that fail to sustain the pace imposed by globalization. What are the tools that organizations are using to better achieving agility, effectiveness, and efficiency? The answer is more control and efficiency with the ability to manage change in their business processes, because these can create value for customers. BPM is an integrative discipline that comprises management disciplines and techniques. It involves the business layers and technology, including also management through processes, as an integrated whole. The structure of this book consists of two parts. «Part I, Fundamentals of BPM» describe the state of the art of the major BPM theoretical concepts. «Part II, Implementation for BPM» is dedicated to presenting the concepts of implementation, developed largely by the author. This second part considers the technological support in each of the BPM layers. The author shows how to implement the core principles of the discipline, which differs itself from traditional management. This book is for all professionals, whether they perform in the public, private or non-profits sectors who require or want to learn more about this process management discipline. It is also for students and academics of the industrial and computer sciences, and to all the business and administration Schools.