Active Listening Techniques

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Active Listening

Author : Carl R. Rogers
Publisher : Mockingbird Press
ISBN 13 : 9781953450241
Total Pages : 40 pages
Book Rating : 4.4/5 (52 download)

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Book Synopsis Active Listening by : Carl R. Rogers

Download or read book Active Listening written by Carl R. Rogers and published by Mockingbird Press. This book was released on 2021-03-03 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: Active Listening is a short 1957 work by Drs. Carl R. Rogers and Richard E. Farson, two influential American psychologists. The work brings the counselling technique of active listening to the layperson, demonstrating how it can be applied to interactions between an employee and employer. Carl R. Rogers (1902-1987) was one of the pioneers of the "client-centered" approach to psychotherapy. He is considered one of the founding fathers of modern psychotherapy research and is widely regarded among others in the field as the most influential psychotherapist of all time - viewed even more highly than Sigmund Freud. Dr. Rogers served as a professor of psychology at the University of Chicago, where he set up the university's counselling and research clinic, the Industrial Relations Center. He wrote many books on psychotherapy, and in later years, travelled the world to bring his theories to areas of great political and social strife like Northern Ireland, South Africa, and Brazil. Richard E. Farson (1926-2017) had already completed his bachelor's and master's degrees when he met Dr. Rogers in 1949. Dr. Rogers invited Farson to continue his studies with him at the University of Chicago. Farson became Dr. Rogers' research assistant while he completed his Ph.D. in psychology and began counselling at the Industrial Relations Center. Dr. Farson held leadership positions in a number of research institutions. He co-founded the Western Behavioral Sciences Institute, where he served as president and CEO. He was later appointed as the founding dean of the California Institute of the Arts School of Design and served as president of the Esalen Institute. Drs. Rogers and Farson collaborated on many projects, including 1957's Active Listening. They also led a 16-hour group therapy session that was recorded and released as a film called Journey Into Self. The film won the 1968 Academy Award for Best Documentary. Active Listening describes a method of communication used in counselling and conflict resolution. Rather than serving as a passive participant in a conversation, active listeners take a functional role in helping the speaker to work out their issues. As the speaker shares, the listener repeats back what they've heard in their own words. This both confirms that they've heard the speaker and verifies that they understand. Unlike the way many of us instinctively communicate - trying to get another to see things from our own perspective - active listening requires that we see things from the speaker's perspective. The listener must address not only the meaning of the words, but also the feeling behind them, in order to make the speaker truly feel heard. These feelings can be conveyed through words, tone, volume, body language, and even breathing. This method is not without risks. It can be tempting to lose your sense of self in the practice of sensing the feelings of another person. As Drs. Rogers and Farson put it, "It takes a great deal of inner security and courage to be able to risk one's self in understanding another." In contrast to many psychological texts, Active Listening is written for the non-clinician or psychologist. In plain, everyday language, the book explains both the concepts of active listening and how they can be applied to the workplace. Employers who engage in active listening, the book argues, can help employees to become more cooperative, less argumentative, and clearer in their own communication. While the book is written in the context of the employee/employer relationship, the technique can be applied to all relationships in our lives. The concept is still highly influential, and Drs. Rogers and Farson's ideas about client-centered psychology are used in clinical practice today.

Active Listening: Improve Your Ability to Listen and Lead, Second Edition

Author : Center for Creative Leadership
Publisher : Center for Creative Leadership
ISBN 13 : 160491937X
Total Pages : 39 pages
Book Rating : 4.6/5 (49 download)

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Book Synopsis Active Listening: Improve Your Ability to Listen and Lead, Second Edition by : Center for Creative Leadership

Download or read book Active Listening: Improve Your Ability to Listen and Lead, Second Edition written by Center for Creative Leadership and published by Center for Creative Leadership. This book was released on 2019-09-13 with total page 39 pages. Available in PDF, EPUB and Kindle. Book excerpt: Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today’s leaders. In this new edition, we’ve added tips and advice dealing with virtual active listening, and incorporated up-to-date research from both inside and outside CCL to make sure you can best meet the leadership challenges you face in today’s world.

Power Listening

Author : Bernard T. Ferrari
Publisher : Penguin
ISBN 13 : 1101560541
Total Pages : 211 pages
Book Rating : 4.1/5 (15 download)

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Book Synopsis Power Listening by : Bernard T. Ferrari

Download or read book Power Listening written by Bernard T. Ferrari and published by Penguin. This book was released on 2012-03-01 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Listening is harder than it looks- but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation. Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include: Good listening is hard work, not a passive activity Good listening means asking questions, challenging all assumptions, and understanding the context of every interaction Good listening results in a new clarity of focus, greater efficiency, and an increased likelihood of making better decisions Good listening can be the difference between a long career and a short one

The Great Mental Models, Volume 1

Author : Shane Parrish
Publisher : Penguin
ISBN 13 : 0593719972
Total Pages : 0 pages
Book Rating : 4.5/5 (937 download)

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Book Synopsis The Great Mental Models, Volume 1 by : Shane Parrish

Download or read book The Great Mental Models, Volume 1 written by Shane Parrish and published by Penguin. This book was released on 2024-10-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the essential thinking tools you’ve been missing with The Great Mental Models series by Shane Parrish, New York Times bestselling author and the mind behind the acclaimed Farnam Street blog and “The Knowledge Project” podcast. This first book in the series is your guide to learning the crucial thinking tools nobody ever taught you. Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields. Mastering a small number of mental models enables you to rapidly grasp new information, identify patterns others miss, and avoid the common mistakes that hold people back. The Great Mental Models: Volume 1, General Thinking Concepts shows you how making a few tiny changes in the way you think can deliver big results. Drawing on examples from history, business, art, and science, this book details nine of the most versatile, all-purpose mental models you can use right away to improve your decision making and productivity. This book will teach you how to: Avoid blind spots when looking at problems. Find non-obvious solutions. Anticipate and achieve desired outcomes. Play to your strengths, avoid your weaknesses, … and more. The Great Mental Models series demystifies once elusive concepts and illuminates rich knowledge that traditional education overlooks. This series is the most comprehensive and accessible guide on using mental models to better understand our world, solve problems, and gain an advantage.

Active Listening: Improve Your Ability to Listen and Lead, First Edition

Author : Michael H. Hoppe
Publisher : Center for Creative Leadership
ISBN 13 : 1604916605
Total Pages : 32 pages
Book Rating : 4.6/5 (49 download)

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Book Synopsis Active Listening: Improve Your Ability to Listen and Lead, First Edition by : Michael H. Hoppe

Download or read book Active Listening: Improve Your Ability to Listen and Lead, First Edition written by Michael H. Hoppe and published by Center for Creative Leadership. This book was released on 2018-05-01 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the First Edition of this title. A Second Edition of this title has been released with ISBN 9781604919363 in Sept 2019. Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is a critical component of the tasks facing today's leaders.

The Lost Art of Listening

Author : Michael P. Nichols
Publisher : Guilford Publications
ISBN 13 : 1462545890
Total Pages : 378 pages
Book Rating : 4.4/5 (625 download)

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Book Synopsis The Lost Art of Listening by : Michael P. Nichols

Download or read book The Lost Art of Listening written by Michael P. Nichols and published by Guilford Publications. This book was released on 2021-02-22 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: "That isn't what I meant!" Truly listening and being heard is far from simple, even between people who care about each other. This perennial bestseller--now revised and updated for the digital age--analyzes how any conversation can go off the rails and provides essential skills for building mutual understanding. Thoughtful, witty, and empathic, the book is filled with vivid stories of couples, coworkers, friends, and family working through tough emotions and navigating differences of all kinds. Learn ways you can: *Hear what people mean, not just what they say. *Share a difference of opinion without sounding dismissive. *Encourage uncommunicative people to open up. *Make sure both sides get heard in heated discussions. *Get through to someone who never seems to listen. *Ask for support without getting unwanted advice. *Reduce miscommunication in texts and online. From renowned therapist Michael P. Nichols and new coauthor Martha B. Straus, the third edition reflects the huge impact of technology and social media on relationships, and gives advice for talking to loved ones across social and political divides

The Art of Communicating

Author : Thich Nhat Hanh
Publisher : Harper Collins
ISBN 13 : 0062224689
Total Pages : 88 pages
Book Rating : 4.0/5 (622 download)

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Book Synopsis The Art of Communicating by : Thich Nhat Hanh

Download or read book The Art of Communicating written by Thich Nhat Hanh and published by Harper Collins. This book was released on 2013-08-13 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: Zen master Thich Nhat Hanh, bestselling author of Peace is Every Step and one of the most respected and celebrated religious leaders in the world, delivers a powerful path to happiness through mastering life's most important skill. How do we say what we mean in a way that the other person can really hear? How can we listen with compassion and understanding? Communication fuels the ties that bind, whether in relationships, business, or everyday interactions. Most of us, however, have never been taught the fundamental skills of communication—or how to best represent our true selves. Effective communication is as important to our well-being and happiness as the food we put into our bodies. It can be either healthy (and nourishing) or toxic (and destructive). In this precise and practical guide, Zen master and Buddhist monk Thich Nhat Hanh reveals how to listen mindfully and express your fullest and most authentic self. With examples from his work with couples, families, and international conflicts, The Art of Communicating helps us move beyond the perils and frustrations of misrepresentation and misunderstanding to learn the listening and speaking skills that will forever change how we experience and impact the world.

The Compassionate Geek

Author : Don R. Crawley
Publisher : Soundtraining Net
ISBN 13 : 9780983660705
Total Pages : 164 pages
Book Rating : 4.6/5 (67 download)

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Book Synopsis The Compassionate Geek by : Don R. Crawley

Download or read book The Compassionate Geek written by Don R. Crawley and published by Soundtraining Net. This book was released on 2011-05-05 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Note: There is a newer version of this book available. Please look up ISBN 978-0983660736. A real-world, plain-language how-to guide for delivering amazing customer service to end-users. Now in its second edition, The Compassionate Geek was written by tech people for tech people. There are no frills, just best practices and ideas that actually work! Filled with practical tips, best practices, and real-world techniques, The Compassionate Geek is a quick read with equally fast results. Here's what you'll find: Best practices for communicating with email, including examples The four intrinsic qualities of great service providers Best practices for communicating using chat and texting Ten tips for being a good listener Two practical ways to keep your emotions in check A flow chart for handling user calls What to do when the user is wrong How to work with the different generations in the workplace All of the information is presented in a straightforward style that you can understand and use right away. There's nothing "foo-foo," just down-to-earth tips and best practices learned from years of working with IT pros and end-users.

HBR Guide to Collaborative Teams (HBR Guide Series)

Author : Harvard Business Review
Publisher : Harvard Business Press
ISBN 13 : 1647820901
Total Pages : 165 pages
Book Rating : 4.6/5 (478 download)

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Book Synopsis HBR Guide to Collaborative Teams (HBR Guide Series) by : Harvard Business Review

Download or read book HBR Guide to Collaborative Teams (HBR Guide Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2021-08-03 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Break down the barriers to effective collaboration. For cross-functional projects to work, you need to bring together diverse ideas and resources from across your organization. But office politics, conflicting objectives, and lack of clear authority can get in the way. The HBR Guide to Collaborative Teams provides practical tips and advice to help you collaborate more effectively. Whether you're leading your own direct reports or building a talented group from disparate parts of your organization, you'll discover how to align others' goals and skills so you can solve problems as a team and deliver great results. You'll learn to: Develop a shared purpose Bust departmental silos Lead employees who don't report to you Overcome conflict and turf wars Prevent collaborative overload and fatigue Use the right tools for virtual information sharing Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

How to Improve Your Listening Skills - Effective Strategies for Enhancing Your Active Listening Skills

Author : Meir Liraz
Publisher : Independently Published
ISBN 13 : 9781090104687
Total Pages : 26 pages
Book Rating : 4.1/5 (46 download)

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Book Synopsis How to Improve Your Listening Skills - Effective Strategies for Enhancing Your Active Listening Skills by : Meir Liraz

Download or read book How to Improve Your Listening Skills - Effective Strategies for Enhancing Your Active Listening Skills written by Meir Liraz and published by Independently Published. This book was released on 2019-03-10 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most of us are acquainted with the old riddle that goes: "If a tree falls in the forest, and no one is in the area to hear it, does it make a noise?" From a communication point of view, the answer must be a definite "No." Even though there are sound waves, there is no sound because no one perceives it. For communication to take place, there must be both a sender and a receiver. This guide is focused on the receiver - the one who provides feedback to the sender. Most people spend roughly 70% of their waking hours in some form of verbal communication. Yet, how many of us have ever had any formal training in the art of listening? This guide will teach you everything you need to know in order to be an effective listener. My name is Meir Liraz and I'm the author of this book. According to Dun & Bradstreet, 90% of all business failures analyzed can be traced to poor management. This is backed up by my own experience. In my 31 years as a business coach and consultant to businesses, I've seen practically dozens of business owners fail and go under -- not because they weren't talented or smart enough -- but because they were trying to re-invent the wheel rather than rely on proven, tested methods that work. And that is where this book can help, it will teach you how to avoid the common traps and mistakes and do everything right the first time. Table of Contents: 1. Introduction 2. What Listening Is 3. Guides to Effective Listening 4. Barriers to Effective Listening 5. Limit Your Own Talking 6. Effective Listening Tips

The Art of Active Listening

Author : Richard Banks
Publisher :
ISBN 13 :
Total Pages : 172 pages
Book Rating : 4.9/5 (85 download)

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Book Synopsis The Art of Active Listening by : Richard Banks

Download or read book The Art of Active Listening written by Richard Banks and published by . This book was released on 2021-10-06 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you want to improve your relationships and productivity, all by simply changing your listening habits? Listening is the forgotten communication skill, but arguably, the most significant. It is a crucial part of our ability to engage and communicate with others. Listening actively, however, takes this skillset up a level. Almost everyone sincerely believes that they listen effectively; however, good listening skills are rare. Most of us have never been taught the habits that would make us effective listeners, so they need to be practiced and developed. As you develop your listening with purpose, understanding and empathy, you will build better trust and stronger relationships. You already understand the importance of quality communication. But good communication is built not on speaking but on listening. When we learn to actively listen-to listen well-this ability resonates through all our relationships and interactions. Research has found that by listening actively, you will obtain more information, increase others' trust in you, reduce conflict, and better understand the message being delivered. In 10 easy steps, you can go from being a poor listener to an excellent one. At each step, you'll learn how to navigate the pitfalls of strained communication, transforming your ability to exchange accurate, complete information and deepen emotional understanding and connectedness. You'll discover 10 easy-to-learn steps to becoming a better listener, with practical examples of do's and don'ts. These strategies will teach you how to: Focus your attention Listen with purpose and empathy Improve as a leader Develop healthier relationships Each chapter in this book will teach you about a vital component of active listening. While listening sounds simple, it's anything but. Listening well, listening deeply, is an interconnected, complex process. But the result is well worth the effort, equipping you to undo the damage to your relationships inflicted by shallow or dismissive listening. Are you ready to take the leap and completely change your listening? If you're prepared to be amazed by the improvement in your personal productivity and interpersonal relationships, start reading!

Active Listening

Author : Michael Sanders
Publisher :
ISBN 13 : 9781801255455
Total Pages : 126 pages
Book Rating : 4.2/5 (554 download)

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Book Synopsis Active Listening by : Michael Sanders

Download or read book Active Listening written by Michael Sanders and published by . This book was released on 2020-12 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Listening Effectively

Author : Air University Press
Publisher :
ISBN 13 : 9781079362404
Total Pages : 86 pages
Book Rating : 4.3/5 (624 download)

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Book Synopsis Listening Effectively by : Air University Press

Download or read book Listening Effectively written by Air University Press and published by . This book was released on 2019-07-09 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone can be a better listener. Using the concepts of what we think, feel, and do about listening, Dr. Kline promotes the need for honing this often neglected communication skill. He presents logical, practical methods that will help you to become a better listener in your personal and professional life in everyday and critical situations.Listening is the neglected communication skill. While all of us have had instruction in reading, writing, and speaking, few have had any formal instruction in listening. This void in our education is especially interesting in light of research showing that most of us spend seven of every 10 minutes we are awake in some form of communication activity. Of these seven minutes (or 70 percent of the time we are awake), 10 percent is spent writing, 15 percent reading, 30 percent talking, and 45 percent listening.

Active Listening: Introducing Skills for Understanding Student's book

Author : Marc Helgesen
Publisher : Cambridge University Press
ISBN 13 : 9780521398817
Total Pages : 79 pages
Book Rating : 4.3/5 (988 download)

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Book Synopsis Active Listening: Introducing Skills for Understanding Student's book by : Marc Helgesen

Download or read book Active Listening: Introducing Skills for Understanding Student's book written by Marc Helgesen and published by Cambridge University Press. This book was released on 1995-07-28 with total page 79 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book helps students listen for gist and specific information, to make inferences and to progress to content-based activities. Introducing Skills for Understanding is the high-beginning level of the Active Listening series. By activating students' knowledge of a topic before they listen, the text gives them a frame of reference to make intelligent predictions about what they will hear. Students learn to listen through a careful balance of activities, including listening for gist, listening for specific information, and making inferences.

Communicating in Business Today

Author : Ruth G. Newman
Publisher : D C Heath & Company
ISBN 13 : 9780669063448
Total Pages : 626 pages
Book Rating : 4.0/5 (634 download)

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Book Synopsis Communicating in Business Today by : Ruth G. Newman

Download or read book Communicating in Business Today written by Ruth G. Newman and published by D C Heath & Company. This book was released on 1987-01-01 with total page 626 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Audiovisual Methods in Teaching

Author : Edgar Dale
Publisher :
ISBN 13 :
Total Pages : 748 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Audiovisual Methods in Teaching by : Edgar Dale

Download or read book Audiovisual Methods in Teaching written by Edgar Dale and published by . This book was released on 1969 with total page 748 pages. Available in PDF, EPUB and Kindle. Book excerpt: Abstract: This revision emphasizes the use of audiovisual materials as an integral and vital part of a particular program of instruction and serves as a practitioner's guide to their selection and utilization. The teacher is viewed as a manager, organizer, and evaluator of learning experiences as well as a motivator of students. Audiovisual methods are viewed as an important part of the communication process that undergirds education. The text begins with a discussion of the theory and practice of audiovisual teaching followed by chapters dealing with selected audiovisual methods. Methods discussed include contrived experiences, purposeful experiences, demonstrations, study trips, exhibits, educational television, motion pictures, still pictures, radio, and recordings. A final section deals with the role of systems and technology in teaching and the educational process.

Active Listening

Author : Joseph Sorensen
Publisher :
ISBN 13 : 9781691668250
Total Pages : 78 pages
Book Rating : 4.6/5 (682 download)

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Book Synopsis Active Listening by : Joseph Sorensen

Download or read book Active Listening written by Joseph Sorensen and published by . This book was released on 2019-09-08 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you looking to improve your skills in the areas of listening and speaking? Are you interested in building successful relationships in your personal and professional life and business? If your answer to any of these questions is to the affirmative, then this book is the perfect solution for you. Active Listening is for those looking for practical tools that they can incorporate that will help them improve on their skill levels in the areas of listening, speaking, and building of relationships. The 6 essential guidelines give easy-to-implement ways that anyone can add to their daily lives that will lead to a change in one's overall lifestyle. These guidelines are a product of work that has been developed over time within the work-life context, though they are applicable even outside the bounds of work, where the skills of listening and speaking play a big role in developing successful relationships. It is important to note that the caliber of relationships developed can, to a great extent, determine work productivity levels. Going through the book, you will be able to learn about: Different types of communication techniques available to you that you can match to different situations that you come across in everyday situations either in your personal life, your workplace, in social settings and in business scenarios How you can go about improving your listening skills in a simple and stepwise manner Practical, proven tips developed over time and in varied scenarios to achieve the skill of active listening How to improve your listening skills even further by developing the skill of active listening How to build highly successful unique individualized relationships How to incorporate these skills into your daily routines As one continuously develops these skills using the essential guidelines shared, you will develop relationships that people will remember for a lifetime. Developing such relationships will allow you to stand out in the memory of individuals from the rest of the crowd. This can help, for example, in the world of business and even in personal relationships whereby one is looking to create a unique bond with an organization or an individual, respectively. It is important to note that the key to developing the skills is to commit to constantly practice them in the various context that one comes across in daily life. Working on relationships using listening and speaking skills also leads to improved levels of overall life satisfaction. Within the business context, improvement in skill levels in these areas will have a direct correlation to the output on the bottom line. This is because how a business communicates with its target clients and the subsequent relationships, they build with them determines if they will be a repeat customer, which in turn, determines the lifetime value of a customer. The quality of relationships built within the workplace can determine how far one moves up the ladder in an organization. Don't Wait anymore, Buy your copy Today! Dear Customer for each Paperback purchase the Kindle is included for free