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501 Ways To Roll Out The Red Carpet For Your Customers
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Book Synopsis 501 Ways to Roll Out the Red Carpet for Your Customers by : Donna Cutting
Download or read book 501 Ways to Roll Out the Red Carpet for Your Customers written by Donna Cutting and published by Red Wheel/Weiser. This book was released on 2015-12-21 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Donna Cutting writes with passion about innovative ways service providers give a world-class experience to their customers. Put the ideas in this book into action and you'll fascinate your customers with red carpet service." —Sally Hogshead, author of Fascinate 501 Ways to Roll Out the Red Carpet for Your Customers is power-packed with proven, ready-to-implement action ideas to enhance your customers' experience. You'll find examples from a variety of fields, from healthcare, banking, and entertainment to small business, retail, and entrepreneurial ventures. 501 Ways to Roll Out the Red Carpet for Your Customers will give you helpful tips to: •Make "red-carpet service" a first and lasting impression•Get your team "red-carpet ready"•Inspire positive word-of-mouth by delivering wow•Handle service recovery with style•Employ creative marketing ideas and social media savvyUsing the plethora of tips, tricks, and techniques in this book you don't have to reinvent the customer-service wheel—just roll out the red carpet!
Download or read book Employees First! written by Donna Cutting and published by Red Wheel/Weiser. This book was released on 2022-04-01 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: "You provide a red-carpet treatment for your employees and they’ll reward you with their effort, time, and loyalty."- Jeffrey W. Hayzlett The world is changing and it’s time to reimagine and reshape your employee experience. Take care of the people who take care of your customers. How do we get an hourly employee who has never received red carpet customer service, to give it? The answer is obvious, isn’t it? You roll out the red carpet for them, of course. Employees First! presents recognition strategies and appreciation techniques, but it goes deeper than that. You will learn how giving your team members a voice in your company, supporting them with knowledge and training, giving them purpose and equitable pay, translates into higher productivity and happier customers. Discover what real empowerment is, and why building a diverse culture of inclusion is beneficial to all involved. Donna shares many tried and true ideas for rolling out the red carpet for your new hires and keeping it out for the long term, as well as tips on how to foster a culture of kindness and create space for coworkers to lift each other up. Most of all, you’ll gain strategies for honoring the very people who make your company what it is—your internal customers—your team. Employees First! will help you: Provide Your Team with a Sense of Purpose Cultivate Kindness and Compassion at Work Improve Informational, Interpersonal, and Inspirational Communication Encourage Diversity and Inclusion Compensate Fairly without Breaking the Bank Keep Your Remote Team Connected
Book Synopsis The Relationship Economy by : John R. DiJulius
Download or read book The Relationship Economy written by John R. DiJulius and published by Greenleaf Book Group. This book was released on 2019-10-08 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating Authentic Customer Connections in a High-Tech World In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever—and they will be the key to success for businesses moving forward. As he aptly states, “Being able to build true sustainable relationships is the biggest competitive advantage in a world where automation, artificial intelligence, and machine learning are eliminating the human experience, which is what creates the emotional connections that build true customer loyalty.” This book reminds readers of the importance of personal connections and shows them how to attain meaningful, lasting relationships with their customers.
Book Synopsis 1,001 Ways to Engage Employees by : Bob Nelson
Download or read book 1,001 Ways to Engage Employees written by Bob Nelson and published by Red Wheel/Weiser. This book was released on 2018-07-23 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Share these ideas with key members of your company. Together, select a half-dozen ideas that resonate with all of you. Next, devise a plan to systematically implement these. And watch your company grow both in profitability and as a great place to work.” —Inc.com Employee engagement has been consistently cited as a top and growing priority by CEOs, managers, and human resources leaders across the country. From bestselling author Dr. Bob Nelson will help move any organization from just measuring the need to engage employees to actually changing management behaviors that will lead to a stronger culture of engagement. Your organization will become more effective at both attracting and retaining talent and maximizing the contribution of your employees. 1,001 Ways to Engage Employees: Categorizes specific research-based factors proven to impact employee engagement. Cites hundreds of examples of what other companies are doing to enhance employee engagement—ideas you can use right now. Offers practical insights and advice from hundreds of clients Dr. Bob has worked with. Highlights the key research on employee engagement you need to know and use. Is the only resource on the market that guarantees behavioral change on the part of your leaders that will deliver desired results. Employees are your company’s most important asset. Attracting the best, getting them to do their best work, and keeping them in the organization are critical to your company’s success. 1,001 Ways to Engage Employees gives you all the powerful tools you need.
Book Synopsis Stop the Nonprofit Board Blame Game by : Hardy Smith
Download or read book Stop the Nonprofit Board Blame Game written by Hardy Smith and published by Greenleaf Book Group. This book was released on 2022-01-04 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Why don’t board members do what they’re supposed to do?” Board members not meeting performance expectations is one of the most challenging issues faced by nonprofit organizations and causes considerable frustration among nonprofit leaders—and they usually place the blame on board members. However, much of what has been written on this topic is based on opinions and experiences of staff professionals, with solutions focused on more training of the board members. Yet the problem persists. So whatever advice that has been offered hasn’t worked. This book is different. Author and expert leadership consultant Hardy Smith shows that most difficulties contributing to boards not performing as desired are self-inflicted by leaders who repeat flawed practices that could be avoided. As a result, Smith provides what numerous other books on this topic have not: truly effective solutions. Stop the Nonprofit Board Blame Game • uses feedback from a wide variety of board members to reveal their unique perspectives; • explains why performance problems exist; • identifies realistic, results-oriented solutions; • shares proven how-tos for taking action. This book is the only guide you need to improve the engagement and effectiveness of your board and strengthen relationships. It will constructively transform your organization.
Book Synopsis Jeff Herman's Guide to Book Publishers, Editors & Literary Agents 2017 by : Jeff Herman
Download or read book Jeff Herman's Guide to Book Publishers, Editors & Literary Agents 2017 written by Jeff Herman and published by New World Library. This book was released on 2016-09-02 with total page 674 pages. Available in PDF, EPUB and Kindle. Book excerpt: Still the Best Guide for Getting Published If you want to get published, read this book! Comprehensive index lists dozens of subjects and categories to help you find the perfect publisher or agent. Jeff Herman’s Guide unmasks nonsense, clears confusion, and unlocks secret doorways to success for new and veteran writers! This highly respected resource is used by publishing insiders everywhere and has been read by millions all over the world. Jeff Herman’s Guide is the writer’s best friend. It reveals the names, interests, and contact information of thousands of agents and editors. It presents invaluable information about more than 350 publishers and imprints (including Canadian and university presses), lists independent book editors who can help you make your work more publisher-friendly, and helps you spot scams. Jeff Herman’s Guide unseals the truth about how to outsmart the gatekeepers, break through the barriers, and decipher the hidden codes to getting your book published. Countless writers have achieved their highest aspirations by following Herman’s outside-the-box strategies. If you want to reach the top of your game and transform rejections into contracts, you need this book!
Book Synopsis 501 Must-Visit Destinations by : D Brown
Download or read book 501 Must-Visit Destinations written by D Brown and published by Hachette UK. This book was released on 2007-10-15 with total page 544 pages. Available in PDF, EPUB and Kindle. Book excerpt: A reference guide to those must-see places all over the globe. The book covers 501 must-visit destinations, ranging from remote hideaways and tropical islands to bustling cities, breathtaking monuments and stunning landscapes across the world. Stunning photography sits alongside informative text and a summary of don't-miss features of each site.
Book Synopsis 501 Ways to Boost Your Child's Self-Esteem by : Robert D. Ramsey
Download or read book 501 Ways to Boost Your Child's Self-Esteem written by Robert D. Ramsey and published by McGraw Hill Professional. This book was released on 2002-11-13 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Self-esteem not only plays a major role in a child's success or failure in school and in social situations but also influences how the child views the world. Drawing from his experience as a lifelong educator, Robert D. Ramsey provides valuable advice and information on building self-esteem in children. 501 Ways to Boost Your Child's Self-Esteem shows parents how to help their children develop the positive self-images needed to lead successful, productive, happy lives.
Book Synopsis The Celebrity Experience by : Donna Cutting
Download or read book The Celebrity Experience written by Donna Cutting and published by John Wiley & Sons. This book was released on 2008-01-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Celebrity Experience combines the best practices of the business world with those of the celebrity world to create a practical and proactive guide for anyone who wants to bring their business’s internal and external customer service to the level of star treatment. Based on the unique ways celebrities are treated, the book shares techniques you can use to treat your customers to a red-carpet experience, guaranteeing repeat business and stellar word of mouth.
Book Synopsis Roll! Shooting TV News by : Rich Underwood
Download or read book Roll! Shooting TV News written by Rich Underwood and published by CRC Press. This book was released on 2007-06-19 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: Roll! Shells fly overhead as night-scopes capture deadly fire fights with an eerie green hue, a category 5 hurricane devastates the Big Easy, hidden cameras enter a Cambodian village of brothels and a veteran journalist interviews himself throughout his own brain surgery. Part non-fiction drama, part trade publication, part text book, all woven together giving the reader a look through the viewfinders of the very best television photojournalists. As 19 experts weigh in with their candid, personal stories and photographic tips, it's as if you're over their shoulders, following their intuitions and hearing their thoughts as they shoot. The trade term for what they do is called ENG (Electronic News Gathering) and whether they're called Cameramen, Backpack Journalists, Television Photographers or any other moniker de jour, they're all paid to bring the world's events into living rooms around the world. These are the men and women who capture the bleeding edge of history - as it happens. Written in a smooth, unique interview style, this book is a necessary read for photojournalists, videographers and tv photojournalists.
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Download or read book Southern Florist and Nurseryman written by and published by . This book was released on 1960 with total page 1298 pages. Available in PDF, EPUB and Kindle. Book excerpt:
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