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50 Powerful Ideas You Can Use To Keep Your Customers
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Book Synopsis 50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition by : Paul R. Timm
Download or read book 50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition written by Paul R. Timm and published by Red Wheel/Weiser. This book was released on 2002-05-15 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: 50 Simple Yet Effective Ways to Keep Customers Happy and Coming Back for More Ultimately, every successful enterprise must attract, serve, and win the loyalty of customers by providing worthwhile products and delivering excellent service. Getting and maintaining loyal customers affect an organization’s bottom line more than any ad campaign, marketing program, or PR effort. This book is designed to get all managers and employees thinking about the little things that can make all the difference. It’s a quick read—you can finish it in less time than it takes to deal with one customer complaint. And if you put the information within this book into action, you will be able to decrease customer complaints considerably. It’s packed with practical, applicable suggestions that can be put to work immediately, such as how to: Turn angry customers into lifelong clients Use a simple gesture to immediately put customers at ease Listen with more than your ears Easily give customers more than they expect Use negative feedback for positive action Managers and staff members alike can use this little manual to avoid the devastating ripple effects that turned-off customers can produce. It will easily show how everyone in a business, large or small, can creatively apply a constant flow of small, customer-centered innovations to create a consistent and persistent strengthening of your customer base.
Book Synopsis 50 Powerful Ideas You Can Use to Keep Your Customers by : Paul R. Timm
Download or read book 50 Powerful Ideas You Can Use to Keep Your Customers written by Paul R. Timm and published by . This book was released on 1995 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical techniques to help you learn how to turn angry customers into lifelong clients and keep the valued customers you already have.
Book Synopsis 50 Powerful Ideas to keep your customers by : Paul R. Timm, Ph.D
Download or read book 50 Powerful Ideas to keep your customers written by Paul R. Timm, Ph.D and published by . This book was released on 2004 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is designed to get all managers and employees thinking about the little things that can make all the difference. It’s a quick read – you can finish it in less time than it takes to deal with one customer complaint. And if you put the information within this book into action, you will be able to decrease customer complaints considerably. It’s packed with practical, applicable suggestions that can be put to work immediately, such as how to: — turn angry customers into lifelong clients. — use a simple gesture to immediately put customers at ease. — listen with more than your ears. — easily give customers more than your ears. — use negative feedback for positive action. Managers and staff members alike can use this little manual to avoid the devastating ripple effects that turned-off customers can produce. It will easily show how everyone in a business, large or small, can creatively apply a constant flow of small, customer-centered innovations to create a consistent and persistent strengthening of your customer base.
Book Synopsis 50 Powerful Ideas You Can Use to Keep Your Customers by : Paul R. Timm
Download or read book 50 Powerful Ideas You Can Use to Keep Your Customers written by Paul R. Timm and published by Red Wheel/Weiser. This book was released on 2002-01-01 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: Turned-off customers produce devastating ripple effects that quickly drag companies into a morass of mediocrity, while organizations that apply a constant flow of customer-centered innovations see consistent strengthening of their customer base. This book will get all managers and employees thinking about the little things that can make all the difference.
Book Synopsis 50 Ways to Win New Customers by : Paul R. Timm
Download or read book 50 Ways to Win New Customers written by Paul R. Timm and published by . This book was released on 1993 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are probably thousands of ways to attract and keep customers, but 50 Ways to Win New Customers and 50 Powerful Ideas You Can Use to Keep Your Customers offer the best -- a mix of classic, commonsense tips and ingenious advice. Written in the simple, practical, example-filled style for which he's becoming well-known, Paul Timm shows any business how to get the customers it needs to survive...and keep them for life.
Book Synopsis 50 Powerful Ways to Win New Customers by : Paul R. Timm
Download or read book 50 Powerful Ways to Win New Customers written by Paul R. Timm and published by . This book was released on 1997 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Paul Timm will teach readers how to become a "customer magnet". After reading this second edition, one will know how to establish a customer base, retain customers through satisfaction and appreciation, and win back lost customers. There are probably thousands of proven ways to win new customers, but Dr. Timm offers the best--a mix of classic, common sense tips, and ingenious advice.
Book Synopsis 50 Simple Things You Can Do to Save Your Customers by : Paul R. Timm
Download or read book 50 Simple Things You Can Do to Save Your Customers written by Paul R. Timm and published by . This book was released on 1992 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Never Lose a Customer Again by : Kinsley Thorley
Download or read book Never Lose a Customer Again written by Kinsley Thorley and published by Zen Mastery Srl. This book was released on 2021-02-06 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt: Never Lose a Customer Again: The Ultimate Guide on How To Get and Keep Your Customers, Learn the Essentials and Useful Tips on How to Effectively Retain Your Customers You might wonder what is the significance of customer retention for your business. Have you wondered if it's more important to acquire new customers or make sure you're getting the loyalty of your current customers? A study done by Harvard Business Review shows that a 5% increase in customer retention will translate to between 25-95% increase in profits for your business. That is how powerful and significant customer retention is. This book will teach you the proven strategies and techniques that would make sure you retain your customers for good. You will discover useful tips on how to create a culture of retention in every business function of your company. You will learn how to market and sell products that are aimed at retaining your prospects and subscribers. In this book, the following topics will be discussed: Customer Retention Member Retention List Retention The business world today is very competitive that is why you have to constantly devise ways not only to attract customers but to keep your existing ones. If you want to learn more on how you can effectively retain your customers, scroll up and click "add to cart" now.
Book Synopsis How to Make Winning Presentations by : Paul R. Timm
Download or read book How to Make Winning Presentations written by Paul R. Timm and published by . This book was released on 1997 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes index.
Book Synopsis More Loyal Customers by : Kevin Stirtz
Download or read book More Loyal Customers written by Kevin Stirtz and published by CreateSpace. This book was released on 2008-04-11 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your customers coming back again and again! If you want to grow your company, the best way to start is by increasing customer loyalty. According to one study, a 5% growth in customer loyalty can lead to a growth in profits of anywhere from 25% to 95%. So increasing customer loyalty makes sense. This book gives you real-world examples, tips, tools and advice on how to get started. It's fast-reading but packed full of valuable ideas and suggestions you can use right away. Here are some examples of what you'll learn from this book: * The most important thing you can do to get customers coming back. * Six powerful steps to deliver great customer service. * How to create customer evangelists for your company. * What your customers really want. Now these tools are available to you in this valuable book. Buy this book now, read it today and you could be on your way to increased customer loyalty tomorrow!
Book Synopsis No Nonsense: Attract New Customers by : Jerry R. Wilson
Download or read book No Nonsense: Attract New Customers written by Jerry R. Wilson and published by Red Wheel/Weiser. This book was released on 2020-12-12 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your customer-centric guide to everything from dealing with that unhappy customer to why not to give up on lost customers. "This must-read book provides you with the mindset, tools, and techniques you need to successfully prospect for new customers." —Roger Looyenga, chairman/CEO (ret.), Auto-Owners Insurance For most businesses, attracting new customers is a never-ending effort anchored in uncertainty, frustration, and knee-jerk reactions. No Nonsense: Attract New Customers takes the mystery out of creating an ongoing plan with proven tactics to keep the phone ringing and the door swinging. The basic concept: Attract an endless flood of new customers at little or no cost! No Nonsense: Attract New Customers demonstrates that you don't have to use expensive and never-ending sales events, coupled with expensive advertising and energy-zapping promotions, to turn on a constant, never-ending flow of new prospects. And you don't have to invent any new approaches, concepts, or buzzwords to do it. Just follow some of the 100+ proven ideas and discover amazing results—fast. Wilson spent more than twenty-five years researching what his clients—small and medium-sized businesses—need to do to be successful in today's marketplace. These powerful ideas work! Each is presented in a bite-sized package that encourages instant execution. No long chapters with endless justifications, pontifications, philosophy, and personal stories. Just 151 great, practical ideas any business manager and owner can use to make business increase. How much could just one good idea be worth to you? It could be worth a fortune! How much has McDonald's made by selling millions of Happy Meals? Don't overlook the one good idea that could make your business a success!
Book Synopsis The Must-Have Customer by : Robert Gordman
Download or read book The Must-Have Customer written by Robert Gordman and published by Macmillan. This book was released on 2006-04-18 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: For almost forty years, Robert Gordman has been a successful business leader and consultant. In The Must-Have Customer, Gordman shares the same insights and strategies he has used to help dozens of companies---companies whose sales range from $10 million to $80 billion---achieve sustained, profitable growth. The Must-Have Customer will show you how to keep your best customers (the ones who got you where you are today) and how to identify, attract, and forge long-lasting relationships with the customers you don't have---the ones who will take your company to the next level. Each chapter contains powerful questions and a process for asking them that will enable you to drive sales and increase profits year after year. The Must-Have Customer describes how to assess your company's position in the marketplace and carve out a defensible "sweet spot" against your competitors. You'll find out how to recognize your must-have customers' rules for doing business and why some of your satisfied customers are former customers waiting to happen. You'll also learn how to identify your must-have employees and how they can improve the way you do business with your must-have customers. You'll learn how to create a ready-to-go strategic plan, and how to increase sales and profits by improving the effectiveness of your company's advertising.
Book Synopsis Winning Telephone Tips by : Paul R. Timm
Download or read book Winning Telephone Tips written by Paul R. Timm and published by . This book was released on 1997 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: A refresher on developing an authoritative, clear and friendly phone manner.
Download or read book Customer Service written by Paul R. Timm and published by . This book was released on 2001 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation. This practical, real-world book presents the skills essential for success in customer service. It brings together a wealth of the best information from professional books and academic textbooks, and the authors broad consulting experience. Includes information on making optimum use of the Internet as a customer service professional. A clear, usable process is employed for developing the skills, attitudes, and thinking patterns needed to win customer satisfaction and loyalty. The process helps the reader develop: a heightened awareness of challenges and opportunities; tools for dealing with unhappy customers, using the power of customer expectations and creating loyalty; the ability to lead, expand, and empower the service process.
Book Synopsis How to Hold Successful Meetings by : Paul R. Timm
Download or read book How to Hold Successful Meetings written by Paul R. Timm and published by . This book was released on 1997 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes index.
Download or read book Black Enterprise written by and published by . This book was released on 1996 with total page 1156 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis 151 Quick Ideas to Get New Customers by : Jerry R. Wilson
Download or read book 151 Quick Ideas to Get New Customers written by Jerry R. Wilson and published by Red Wheel/Weiser. This book was released on 2005-10-15 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: For most businesses, attracting new customers is a never-ending effort anchored in uncertainty, frustration, and knee-jerk reactions. Jerry Wilson's 151 Quick Ideas to Get New Customers takes the mystery out of creating an ongoing plan with proven tactics to keep the phone ringing and the door swinging. The basic concept: Attract an endless flood of new customers at little or no cost! 151 Quick Ideas to Get New Customers demonstrates that you don't have to use expensive and never-ending sales events, coupled with expensive advertising and energy-zapping promotions, to turn on a constant, never-ending flow of new prospects. And you don't have to invent any new approaches, concepts, or buzzwords to do it! Just follow some of Jerry Wilson's 151 proven ideas and discover amazing results—fast! Jerry Wilson has spent more than 25 years researching what his clients—small and medium-sized businesses just like yours—need to do to be successful in today's marketplace. These powerful ideas work! Each is presented in a bite-sized package that encourages instant execution. No long chapters with endless justifications, pontifications, philosophy, and personal stories. Just 151 great, practical ideas any business manager and owner can use to make an immediate difference in his or her business success. How much could just one good idea be worth to you? It could be worth a fortune! How much has McDonald's made by selling millions of Happy Meals? And what was it worth for Kinko's to offer 24/7 copy center hours? Don't overlook the one good idea that could make your business a success!
