Why Some Companies Emerge Stronger and Better from a Crisis

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Author :
Publisher : AMACOM
ISBN 13 : 0814416306
Total Pages : 260 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Why Some Companies Emerge Stronger and Better from a Crisis by : Ian I. Mitroff

Download or read book Why Some Companies Emerge Stronger and Better from a Crisis written by Ian I. Mitroff and published by AMACOM. This book was released on 2008-01-21 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do your company and employees have the necessary "IQ" not only to withstand a crisis but also come through it with strength and confidence? Like many companies over the last few years, yours has probably done a great deal to reassess its physical, strategic, and financial vulnerabilities. However, there is a huge difference between business continuity planning and true crisis management. Ian Mitroff outlines seven distinct competencies your organization needs to handle crises effectively: Right Heart (emotional IQ): By accepting crisis as an inevitability, you can process much of the shock and grief beforehand, and avoid making the effects of the crisis even worse through an unconstructive response. Right Thinking (creative IQ): "Crises don’t care about the ways in which we have organized the world," so out-of-the-box thinking is essential. Right Social and Political IQ: Understand that your business is subject not only to the pitfalls of its industry, but to the universal and complex challenges that threaten all companies. Right Integration (integrative IQ): Realize that crises are perceived differently by different stakeholders, and are never simple "exercises" that can be "solved." Identify and reconcile these perceptions now so that the path is clear when the crisis strikes. Right Technical IQ: "Think like a controlled paranoid" to uncover ways in which malicious forces could cause a crisis in your company. Question every assumption about what is "normal," "impossible," or "absurd." Right Aesthetic IQ: Reconsider the classic design of the corporation, which is meant to address problems as they arise, and move toward one in which crisis management is an overarching discipline on a par with, for example, finance. Spiritual IQ: Reject the notion that people’s physical, mental, and spiritual beings are completely separate; and establish ahead of time why our work is, and must remain, important to us on many different levels. Although crisis management has taken on new urgency in recent turbulent times, the need for careful planning did not originate on September 11, 2001. Mitroff’s examples, drawn from interviews conducted both before and after the 2001 attacks during his 25 years of experience, demonstrate the need for action -- and offer a blueprint for taking it.

Dirty Rotten Strategies

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Author :
Publisher : Stanford University Press
ISBN 13 : 0804759960
Total Pages : 233 pages
Book Rating : 4.8/5 (47 download)

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Book Synopsis Dirty Rotten Strategies by : Ian I. Mitroff

Download or read book Dirty Rotten Strategies written by Ian I. Mitroff and published by Stanford University Press. This book was released on 2010 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discusses how and why organizations and special interest groups of all kinds attempt to solve the wrong problems with intricate solutions.

Fit for Growth

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119268532
Total Pages : 296 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Fit for Growth by : Vinay Couto

Download or read book Fit for Growth written by Vinay Couto and published by John Wiley & Sons. This book was released on 2017-01-10 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical approach to business transformation Fit for Growth* is a unique approach to business transformation that explicitly connects growth strategy with cost management and organization restructuring. Drawing on 70-plus years of strategy consulting experience and in-depth research, the experts at PwC’s Strategy& lay out a winning framework that helps CEOs and senior executives transform their organizations for sustainable, profitable growth. This approach gives structure to strategy while promoting lasting change. Examples from Strategy&’s hundreds of clients illustrate successful transformation on the ground, and illuminate how senior and middle managers are able to take ownership and even thrive during difficult periods of transition. Throughout the Fit for Growth process, the focus is on maintaining consistent high-value performance while enabling fundamental change. Strategy& has helped major clients around the globe achieve significant and sustained results with its research-backed approach to restructuring and cost reduction. This book provides practical guidance for leveraging that expertise to make the choices that allow companies to: Achieve growth while reducing costs Manage transformation and transition productively Create lasting competitive advantage Deliver reliable, high-value performance Sustainable success is founded on efficiency and high performance. Companies are always looking to do more with less, but their efforts often work against them in the long run. Total business transformation requires total buy-in, and it entails a series of decisions that must not be made lightly. The Fit for Growth approach provides a clear strategy and practical framework for growth-oriented change, with expert guidance on getting it right. *Fit for Growth is a registered service mark of PwC Strategy& Inc. in the United States

You're It

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Author :
Publisher : PublicAffairs
ISBN 13 : 1541768051
Total Pages : 318 pages
Book Rating : 4.5/5 (417 download)

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Book Synopsis You're It by : Leonard J. Marcus

Download or read book You're It written by Leonard J. Marcus and published by PublicAffairs. This book was released on 2019-06-11 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become a better crisis leader while equipping yourself with the tools for every day transformative leadership Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders-from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take readers through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits. The authors introduce readers to the pragmatic model and methods of Meta-Leadership. They show you how to understand what is happening during a moment of crisis and change, what to do about it, and how to hone these skills to lead high-performing teams. Then, when crisis hits, you can pivot to be the leader people follow when it matters most. A book for turbulent times, You're It is essential reading for anyone preparing to lead an adaptive team through crisis and change.

The Resilient Organization: How Adaptive Cultures Thrive Even When Strategy Fails

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071740562
Total Pages : 286 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Resilient Organization: How Adaptive Cultures Thrive Even When Strategy Fails by : Liisa Välikangas

Download or read book The Resilient Organization: How Adaptive Cultures Thrive Even When Strategy Fails written by Liisa Välikangas and published by McGraw Hill Professional. This book was released on 2010-06-25 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: WHAT DOES IT MEAN TO BE A "RESILIENT" ORGANIZATION? It means you are not a prisoner of past performance, good or bad; you don't rely on the right leader alone for success but build the capability to be resilient into the organization. You constantly rehearse the culture of anticipating and responding to change, and you innovate even when you don't yet need to. You don't just survive, you thrive--amidst challenge and opportunity. This essential guide, written by a renowned expert in global resilience strategy, shows you how to be smart about success and failure. With these field-tested forward-focused tools, you can: SURVIVE SHOCKS AND SETBACKS TURN THREATS INTO OPPORTUNITIES ANTICIPATE CHANGE BEFORE IT HAPPENS ENSURE YOUR SUCCESS IS SUSTAINABLE As a bonus, the book features Postcards from the Resilient Edge, a powerhouse selection of frontline lessons from leading corporations that demonstrate ways you can marshal skill and master luck to take control of your organization's destiny. THE DEFINITIVE GUIDE TO THE NEW RESILIENCE MOVEMENT One of the most powerful trends born of the New Recession, resilience has become the operative word for business leaders and entrepreneurs facing an unpredictable market. On the forefront of this movement, global innovator and strategy consultant professor Liisa Välikangas has created a step-by-step system of proven survival strategies you can put into action immediately. Whether you need to bounce back from a downturn, take the fight to new competitors, or change your game plan at a moment's notice, The Resilient Organization shows you how to rethink your current strategies--and rebuild your company’s foundation--using four basic tools . . . INNOVATION with high impact and low overhead DESIGN that is robust, sustainable, and evolvable ADAPTABILITY to changing circumstances STRENGTH in the face of adversity By creating a culture of resilience in your organization, you'll be prepared for any challenge the future might hold. The Resilient Organization's fascinating case studies provide real-world examples of resilience in action: how to recover faster from hardships, how to experiment on new opportunities in a timely manner, how to avoid repeating bad business decisions, and when to scrap old strategiesthat just don't work anymore. Using the timetested principles of resilience, you can find golden opportunities in any situation--whether it's tough competition, reduced resources, or a roller-coaster market. If you're strategically resilient, you not only survive crises, but you can turn these crises into opportunities. LIISA VÄLIKANGAS, PH.D., is professor of innovation management at the Aalto University School of Economics (formerly Helsinki School of Economics) in Finland. She is the cofounder and president of Innovation Democracy, a nonprofi t global organization dedicated to supporting local innovation and entrepreneurship. Her research on innovation, strategy, and organization has been published in Harvard Business Review, MIT/Sloan Management Review, and The Wall Street Journal. With Gary Hamel, she coauthored the Harvard Business Review article "The Quest for Resilience" and cofounded the Woodside Institute, a research organization dedicated to advancing management innovation. Professor Välikangas currently divides her time between Helsinki and California.

Manager's Guide to Crisis Management

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071776133
Total Pages : 189 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Manager's Guide to Crisis Management by : Jonathan Bernstein

Download or read book Manager's Guide to Crisis Management written by Jonathan Bernstein and published by McGraw Hill Professional. This book was released on 2011-11-11 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lead your Organization through any business crisis—and emerge stronger than ever Manager’s Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization. Covering every aspect of the topic—from defining crisis management and policies to training for and responding to crises—it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis management Anticipating and preventing crises before they occur Managing the company’s online reputation Addressing crises that affect multicultural stakeholders Creating effective crisis-related messaging Knowing when to bring in a specialist About the Briefcase Books series: Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing crises Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful crisis management Tools: Specific planning procedures, tactics, and hands-on techniques

The Transformation Myth

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Author :
Publisher : MIT Press
ISBN 13 : 0262046067
Total Pages : 247 pages
Book Rating : 4.2/5 (62 download)

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Book Synopsis The Transformation Myth by : Gerald C. Kane

Download or read book The Transformation Myth written by Gerald C. Kane and published by MIT Press. This book was released on 2021-09-28 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this business bestseller, how companies can adapt in an era of continuous disruption: a guide to responding to such acute crises as COVID-19. Gold Medalist in Business Disruption/Reinvention. When COVID-19 hit, businesses had to respond almost instantaneously--shifting employees to remote work, repairing broken supply chains, keeping pace with dramatically fluctuating customer demand. They were forced to adapt to a confluence of multiple disruptions inextricably linked to a longer-term, ongoing digital disruption. This book shows that companies that use disruption as an opportunity for innovation emerge from it stronger. Companies that merely attempt to "weather the storm" until things go back to normal (or the next normal), on the other hand, miss an opportunity to thrive. The authors, all experts on business and technology strategy, show that transformation is not a one-and-done event, but a continuous process of adapting to a volatile and uncertain environment. Drawing on five years of research into digital disruption--including a series of interviews with business leaders conducted during the COVID-19 crisis--they offer a framework for understanding disruption and tools for navigating it. They outline the leadership traits, business principles, technological infrastructure, and organizational building blocks essential for adapting to disruption, with examples from real-world organizations. Technology, they remind readers, is not an end in itself, but enables the capabilities essential for surviving an uncertain future: nimbleness, scalability, stability, and optionality.

Theorizing Crisis Communication

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Publisher : John Wiley & Sons
ISBN 13 : 1119615917
Total Pages : 368 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis Theorizing Crisis Communication by : Timothy L. Sellnow

Download or read book Theorizing Crisis Communication written by Timothy L. Sellnow and published by John Wiley & Sons. This book was released on 2021-02-17 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore the major theories within crisis communication, fully revised and updated Theorizing Crisis Communication provides a comprehensive and state-of-the-art review of both current and emerging theoretical frameworks designed to explain the development, management, and consequences of natural and human-caused crises. A critique of the many theoretical approaches of crisis communication, this volume provides readers with an in-depth understanding of the management, response, resolution, and significance of failures in corporate responsibility, as well as destructive global events such as pandemics, earthquakes, hurricanes, tsunamis, chemical spills, and terrorist attacks. This second edition contains new theories from related subfields and updated examples, references, and case examples. New chapters discuss metatheoretical considerations and theoretical advancements in the study of social media. Throughout the text, the authors highlight similarities, patterns, and relationships across different crisis types and offer insight into the application of theory in the real world. Integrating work from organizational studies, social sciences, public relations, and public health, this book: Covers a broad range of crisis communication theories, including those relevant to emergency response, risk management, ethics, resilience and crisis warning, development, and outcomes Presents theoretical frameworks based on research disciplines including sociology, psychology, applied anthropology, and criminal justice Provides clear and compelling examples of application of theory in contexts such as rhetoric, mass communication, social media, and warning systems Offers a systematic and accessible presentation of topics by explaining each theory, describing its applications, and discussing its advantages and drawbacks Theorizing Crisis Communication, Second Edition, is the perfect textbook for advanced undergraduate and graduate students of crisis and risk communication, and an importance reference for scholars, researchers, and practitioners in fields including crisis communication, emergency management, disaster studies, sociology, psychology, and anthropology.

Public Communication in the Time of COVID-19

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Author :
Publisher : Rowman & Littlefield
ISBN 13 : 1793643679
Total Pages : 261 pages
Book Rating : 4.7/5 (936 download)

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Book Synopsis Public Communication in the Time of COVID-19 by : Jim A. Kuypers

Download or read book Public Communication in the Time of COVID-19 written by Jim A. Kuypers and published by Rowman & Littlefield. This book was released on 2022-09-06 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection, edited by Jim A. Kuypers, analyzes genres of public communication to examine how the pandemic has impacted specific areas of scholarship within the communication discipline. Contributors begin each chapter by acknowledging the parameters of their sub-discipline and then discussing key elements being affected by the pandemic and pandemic responses. Viewing the pandemic through the eyes of their sub-disciplines, contributors offer unique insights on the effects of the pandemic upon human communication in their specific area of focus, examining how the pandemic will continue to affect the teaching of their subject areas and providing suggestions for future research. Sub-disciplines represented in this collection include digital rhetoric, journalism & mass communication, free speech, public relations, sports communication, public address, health communication, spiritual communication, and popular culture. Scholars of communication, media studies, and education will find this book particularly useful.

Meeting the Ethical Challenges of Leadership

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Author :
Publisher : SAGE Publications
ISBN 13 : 1544351658
Total Pages : 537 pages
Book Rating : 4.5/5 (443 download)

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Book Synopsis Meeting the Ethical Challenges of Leadership by : Craig E. Johnson

Download or read book Meeting the Ethical Challenges of Leadership written by Craig E. Johnson and published by SAGE Publications. This book was released on 2020-01-14 with total page 537 pages. Available in PDF, EPUB and Kindle. Book excerpt: Meeting the Ethical Challenges of Leadership: Casting Light or Shadow explores the ethical demands of leadership and the dark side of leadership. The book takes an interdisciplinary approach, drawing from many fields of research to help readers make ethical decisions, lead with integrity, and create an ethical culture.

The Handbook of Communication and Corporate Reputation

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Publisher : John Wiley & Sons
ISBN 13 : 111833549X
Total Pages : 694 pages
Book Rating : 4.1/5 (183 download)

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Book Synopsis The Handbook of Communication and Corporate Reputation by : Craig E. Carroll

Download or read book The Handbook of Communication and Corporate Reputation written by Craig E. Carroll and published by John Wiley & Sons. This book was released on 2015-04-10 with total page 694 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the latest insights from the world of communication studies into the nature of corporate reputation, this new addition to Wiley-Blackwell’s series of handbooks on communication and media reflects the growing visibility of large businesses’ ethical profiles, and tracks the benefits that positive public attitudes can bring. Serves as the definitive research collection for a fast-growing field featuring contributions by key international scholars Brings together state-of-the-art communication studies insights on corporate reputation Identifies and addresses the lacunae in the research literature Applies new theoretical frameworks to corporate reputation

The Handbook of Applied Communication Research

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119399874
Total Pages : 1043 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis The Handbook of Applied Communication Research by : H. Dan O'Hair

Download or read book The Handbook of Applied Communication Research written by H. Dan O'Hair and published by John Wiley & Sons. This book was released on 2020-04-24 with total page 1043 pages. Available in PDF, EPUB and Kindle. Book excerpt: An authoritative survey of different contexts, methodologies, and theories of applied communication The field of Applied Communication Research (ACR) has made substantial progress over the past five decades in studying communication problems, and in making contributions to help solve them. Changes in society, human relationships, climate and the environment, and digital media have presented myriad contexts in which to apply communication theory. The Handbook of Applied Communication Research addresses a wide array of contemporary communication issues, their research implications in various contexts, and the challenges and opportunities for using communication to manage problems. This innovative work brings together the diverse perspectives of a team of notable international scholars from across disciplines. The Handbook of Applied Communication Research includes discussion and analysis spread across two comprehensive volumes. Volume one introduces ACR, explores what is possible in the field, and examines theoretical perspectives, organizational communication, risk and crisis communication, and media, data, design, and technology. The second volume focuses on real-world communication topics such as health and education communication, legal, ethical, and policy issues, and volunteerism, social justice, and communication activism. Each chapter addresses a specific issue or concern, and discusses the choices faced by participants in the communication process. This important contribution to communication research: Explores how various communication contexts are best approached Addresses balancing scientific findings with social and cultural issues Discusses how and to what extent media can mitigate the effects of adverse events Features original findings from ongoing research programs and original communication models and frameworks Presents the best available research and insights on where current research and best practices should move in the future A major addition to the body of knowledge in the field, The Handbook of Applied Communication Research is an invaluable work for advanced undergraduate students, graduate students, and scholars.

Perspectives on Theory U: Insights from the Field

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Author :
Publisher : IGI Global
ISBN 13 : 1466647949
Total Pages : 307 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Perspectives on Theory U: Insights from the Field by : Gunnlaugson, Olen

Download or read book Perspectives on Theory U: Insights from the Field written by Gunnlaugson, Olen and published by IGI Global. This book was released on 2013-11-30 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book brings together an existing array of research on Theory U, including specific aspects of the theory, through diverse interpretations and contexts while exploring key theoretical concepts and outlining current approaches and blind spots"--Provided by publisher.

Pragmatics across Languages and Cultures

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Author :
Publisher : Walter de Gruyter
ISBN 13 : 311021444X
Total Pages : 658 pages
Book Rating : 4.1/5 (12 download)

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Book Synopsis Pragmatics across Languages and Cultures by : Anna Trosborg

Download or read book Pragmatics across Languages and Cultures written by Anna Trosborg and published by Walter de Gruyter. This book was released on 2010-08-31 with total page 658 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook provides a comprehensive overview, as well as breaking new ground, in a versatile and fast growing field. It contains four sections: Contrastive, Cross-cultural and Intercultural Pragmatics, Interlanguage Pragmatics, Teaching and Testing of Second/Foreign Language Pragmatics, and Pragmatics in Corporate Culture Communication, covering a wide range of topics, from speech acts and politeness issues to Lingua Franca and Corporate Crises Communication. The approach is theoretical, methodological as well as applied, with a focus on authentic, interactional data. All articles are written by renowned leading specialists, who provide in-depth, up-to-date overviews, and view new directions and visions for future research.

Fables and the Art of Leadership

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Author :
Publisher : Springer
ISBN 13 : 113700309X
Total Pages : 198 pages
Book Rating : 4.1/5 (37 download)

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Book Synopsis Fables and the Art of Leadership by : Ian I. Mitroff

Download or read book Fables and the Art of Leadership written by Ian I. Mitroff and published by Springer. This book was released on 2012-12-05 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fred Rogers is one of the great icons of American culture and the values and philosophy for which he is famous have stood the test of time. Fables and the Art of Leadership brings those same values and philosophy to the workplace, where they're now needed more than ever. This unique and timely work is for everyone who aspires to become and be a better leader. Mister Rogers didn't expound abstract principles to help children face up to the problems they faced; instead, he created and told countless fables and stories. Ian and Donna Mitroff's book uses those fables to help managers master the most difficult challenges they face: achieving significant change; fostering creativity; curbing rudeness; promoting leadership, managing crises, and many more. It is their new interpretations for the workplace that will make Fables and the Art of Leadership a classic in business studies.

New Strategies for Reputation Management

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Publisher : Kogan Page Publishers
ISBN 13 : 0749452935
Total Pages : 185 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis New Strategies for Reputation Management by : Andrew Griffin

Download or read book New Strategies for Reputation Management written by Andrew Griffin and published by Kogan Page Publishers. This book was released on 2009-09-03 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Only 31% of people trust business leaders to tell the truth according to a survey conducted by the Institute of Business Ethics. A damaged reputation can have severe knock-on effects on the bottom line, and most corporates value their reputations accordingly. New Strategies For Reputation Management shows you how to take the initiative and ensure your company's reputation can withstand the major crises and unforeseen events which may try to engulf it. Author Andrew Griffin shows that standard thinking on reputation management is often inadequate for today's information age. With international case studies and hundreds of examples drawn from the author's extensive experience in the field, New Strategies For Reputation Management will demonstrate how you can deal effectively with unexpected crises, and what strategies you should be implementing to build your company's good reputation at other times.

Emerging Malaysia

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Author :
Publisher : Partridge Publishing Singapore
ISBN 13 : 1482881071
Total Pages : 186 pages
Book Rating : 4.4/5 (828 download)

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Book Synopsis Emerging Malaysia by : Rossilah Jamil

Download or read book Emerging Malaysia written by Rossilah Jamil and published by Partridge Publishing Singapore. This book was released on 2016-10-26 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: Being stuck in the middle between the finest nations and the hardly surviving ones is not easy. Hence, the next step forward is to move ahead and fly even higher rather than to be trapped forever or slipping backward into the past. Yet the greatest challenge of an emerging economy in this twenty-first century is to create, and then maintain, that critical leap to a world-class economy. This book discusses such a stage of consistent struggle through a focus toward sustainable development. Numerous books delved into emerging economies, yet none concentrates on Malaysia. This particular nation provides a unique trajectory for growth that calls for comparison and contrast with other nations that experience growth. Each chapter of the book offers grounds to the development of a framework for progress and sustainability. This book drops the complacency of past wins of the nation and openly addresses the critical issues surrounding the emphasis for growth from different industry contexts. As the book is fundamentally based on theory and research, it practically lends a resourceful ground for academia as well as postgraduate students who are searching for current and relevant literature on development studies, emerging economies, and management of organizations.