Warranty Chain Management

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Author :
Publisher : Springer Nature
ISBN 13 : 9811921040
Total Pages : 486 pages
Book Rating : 4.8/5 (119 download)

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Book Synopsis Warranty Chain Management by : Albert Liao

Download or read book Warranty Chain Management written by Albert Liao and published by Springer Nature. This book was released on 2022-06-29 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims to provide a systemic viewpoint for enterprise to establish the warranty chain management system. This book includes warranty management practice, reverse logistics, product reliability engineering, data statistics and analysis, industry 4.0 and artificial intelligence, circular supply chain and sustainable design, and other basic theories and case descriptions. The author has many years' experience in academic and industrial management, and provides a management framework that especially takes into account (1) the implementation aspect - promotion of warranty plan and statistical analysis of data; (2) strategic aspect - digital application and sustainable development, with an overall system building point of view to describe the steps of warranty chain management step by step. There are rich industry cases in this book which has highly reference value for students, researchers and practitioners. Also this book fits to be used as teaching and training material in engineering management, which builds an overview of the product life cycle management from warranty service till the recovery stage.

Warranty Management and Product Manufacture

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 1846282586
Total Pages : 311 pages
Book Rating : 4.8/5 (462 download)

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Book Synopsis Warranty Management and Product Manufacture by : D. N. Prabhakar Murthy

Download or read book Warranty Management and Product Manufacture written by D. N. Prabhakar Murthy and published by Springer Science & Business Media. This book was released on 2006-01-27 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products. Shows how to make warranty management an effective tool for enhancing customer satisfaction. Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable style. Written by two of the world’s leading experts in warranty management.

Ethics and Sustainability in Global Supply Chain Management

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Author :
Publisher : IGI Global
ISBN 13 : 1522520376
Total Pages : 350 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Ethics and Sustainability in Global Supply Chain Management by : Akkucuk, Ulas

Download or read book Ethics and Sustainability in Global Supply Chain Management written by Akkucuk, Ulas and published by IGI Global. This book was released on 2016-12-21 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: Various industries in modern society can contribute to many different sustainable development initiatives. By implementing better processes for resource usage and its impacts, businesses can play a vital role in creating a cleaner environment. Ethics and Sustainability in Global Supply Chain Management is a comprehensive reference source for the latest scholarly material on organizational procedures and methods that ensure environmental sustainability, while maintaining effective production processes. Highlighting the most innovative topics and perspectives, such as life cycle costing, waste management, and business leadership, this book is ideally designed for professionals, academics, practitioners, graduate students, and researchers interested in developing green supply chain processes.

Supply Chain Management and Transport Logistics

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Author :
Publisher : Routledge
ISBN 13 : 1136651284
Total Pages : 561 pages
Book Rating : 4.1/5 (366 download)

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Book Synopsis Supply Chain Management and Transport Logistics by : John Liu

Download or read book Supply Chain Management and Transport Logistics written by John Liu and published by Routledge. This book was released on 2011-09-08 with total page 561 pages. Available in PDF, EPUB and Kindle. Book excerpt: The enterprise-focused framework of supply chain, which an overwhelming majority of books on supply chain management (SCM) have adopted, falls short in explaining recent developments in the real world, especially the so-called Wal-Mart model, in which a 'factory' is a virtual logistics network of multiple international manufacturing firms. The book fills the gap and examines supply chain and transport logistics. The book also includes the development of a unified methodological framework which underpins all the characteristics of the interrelationship between supply chain management and logistics. It covers many aspects of the important and innovative developments well. The book offers a unique coverage of integrated logistics of navigation, aviation and transportation. The book not only answers the urgent need for a book on supply chain management and transport logistics but also highlights the central role of supply chain logistics in the emerging fields of sustainable (green), humanitarian and maritime supply chains and the importantance of studying supply chain management together with transport logistics. It also explains the difference between supply chain logistics and manufacturing logistics. It is a useful reference for those in the industry as well as for those taking related courses.

How to Analyze and Negotiate Warranties for Goods and Services

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781973846710
Total Pages : 220 pages
Book Rating : 4.8/5 (467 download)

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Book Synopsis How to Analyze and Negotiate Warranties for Goods and Services by : X. Paul Humbert

Download or read book How to Analyze and Negotiate Warranties for Goods and Services written by X. Paul Humbert and published by Createspace Independent Publishing Platform. This book was released on 2017-09-18 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will increase your commercial sophistication and better prepare you for analyzing and negotiating warranties. The book creates value by providing: (1) broadly applicable warranty principles; (2) real world examples in the form of actual litigated cases; (3) annotated sample warranty language; and, (4) a comprehensive warranty check list. As noted below, the book has been widely acclaimed by academics and practitioners alike. "A convenient reference tool for business, lay and legal professionals that provides quick insight into the many issues that surround warranties." - Glenn Clark, Esq. Managing Director, Riker Danzig, Esqs "This is a much needed book at the right time...I've recommended [Mr. Humbert's] books in the past to companies in a variety of industries with good results. I will add this one to my list of recommended resources!" - Michael J. Gravier, Ph.D., C.T.L., Associate Professor of Marketing and Global Supply Chain Management at Bryant University "Another excellent addition to Paul Humbert's expanding compendium of treatises describing, analyzing and offering insightful guidance." - Michael J. Beck, Managing Director, M.J. Beck Consulting, LLC "This book will increase your knowledge of warranties and their importance so that you avoid future headaches and supplier relationship problems, while saving you money." - David Dreyfus, Ph.D., Assistant Professor of Supply Chain Management, Department of Supply Chain Management, Rutgers University When a product disappoints or a service falls short, it is the purchasing and SCM professional who gets the call from the client asking about the warranty. If commercial success and professional self-preservation is an instinct you possess you will master the basic principles and legal tenets applicable to warranties. Use this book to learn about how to analyze, structure, negotiate and manage warranties, while avoiding the pitfalls. It is all well and good to divine brilliant supply-chain strategy with a carefully calculated P&L. however, poorly articulated contractual terms eat "strategy" and well-intentioned "plans" for breakfast. Strategy is nothing without planning, and planning is nothing without a well-written allocation of the parties' respective rights and responsibilities. Consider this: an architect can give you beautiful plans, but the contract with the contractor is what will define success or failure regarding schedule and budget. Strategy, sound planning, and careful contracting are the tripartite keys to success. Warranty rights and remedies are a big part of achieving that success. Without all three, you are sitting on a two-legged stool.

Warranty Management and Product Manufacture

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 9781852339333
Total Pages : 328 pages
Book Rating : 4.3/5 (393 download)

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Book Synopsis Warranty Management and Product Manufacture by : D. N. Prabhakar Murthy

Download or read book Warranty Management and Product Manufacture written by D. N. Prabhakar Murthy and published by Springer Science & Business Media. This book was released on 2005-09-08 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products. Shows how to make warranty management an effective tool for enhancing customer satisfaction. Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable style. Written by two of the world’s leading experts in warranty management.

Warranty and Preventive Maintenance for Remanufactured Products

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Author :
Publisher : CRC Press
ISBN 13 : 1351599194
Total Pages : 287 pages
Book Rating : 4.3/5 (515 download)

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Book Synopsis Warranty and Preventive Maintenance for Remanufactured Products by : Ammar Y. Alqahtani

Download or read book Warranty and Preventive Maintenance for Remanufactured Products written by Ammar Y. Alqahtani and published by CRC Press. This book was released on 2018-12-12 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: The exponential increase in the development of technology coupled with the customers’ immense desire to possess the newest technological products makes for truncated product lifespans, which instigates a substantial upsurge in their rate of disposal. Attempts have been made to establish specialized product recovery facilities with the intention of diminishing the volume of accumulated waste delivered to landfills using product recovery procedure such as remanufacturing. The economic benefits produced by remanufacturing also portray the role of product recovery in a more attractive light. The quality of a remanufactured product is uncertain for some consumers. Therefore, these consumers possess insecurities in deciding whether or not the remanufactured products will render the same expected performance. This ambiguity regarding a remanufactured product could possibly result in the consumer deciding against its purchase. With such consumer apprehension, remanufacturers often seek market mechanisms that provide reassurance as to the stable durability that these products still maintain. One strategy that the remanufacturers often use is the utilization of the premise of offering product warranties with preventive maintenance on their products. This book is concerned with the practice and theory of warranty management and preventive maintenance, particularly in relation to remanufactured products’ warranties. Models developed in this book can be used for making the right decisions in offering renewable, nonrenewable, one and two dimensional warranty policies, and for managerial decision in considering maintenance contracts or outsourcing maintenance for remanufactured components and products. Features Discusses a variety of warranty policies and preventive maintenance of remanufactured products (first book to do so) Presents mathematical models and applications for warranty policies using examples and simulation results Considers cost and optimization problems from the remanufacturer's and buyer's points of views Provides a foundation for academicians interested in building models in the area of warranty and preventive maintenance analysis of remanufactured products Offers the essential methodology needed by practitioners involved with warranty and preventive maintenance analysis, along with extensive references for further research

Modern Materials Management Techniques: SECOND EDITION: Essentials of Supply Chain Management

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Author :
Publisher : Productive Publications
ISBN 13 : 1552705870
Total Pages : 409 pages
Book Rating : 4.5/5 (527 download)

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Book Synopsis Modern Materials Management Techniques: SECOND EDITION: Essentials of Supply Chain Management by : Paula Mackie

Download or read book Modern Materials Management Techniques: SECOND EDITION: Essentials of Supply Chain Management written by Paula Mackie and published by Productive Publications. This book was released on 2014-05-14 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Quality Management Practices

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Publisher : Excel Books India
ISBN 13 : 9788174465825
Total Pages : 804 pages
Book Rating : 4.4/5 (658 download)

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Book Synopsis Quality Management Practices by : R. P. Mohanty

Download or read book Quality Management Practices written by R. P. Mohanty and published by Excel Books India. This book was released on 2008 with total page 804 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the outcome of the efforts of many professionals working both in academia and industry who have contributed to the proceedings of the International Conference on Quality Management Practices for Organizational Excellence . Organizational Excellence is a final product composed of two basic elements alloyed prudently by the members/stakeholders of an organization. These two basic elements are Strategy and Culture . When we talk of quality management practices, we have to pursue quality as a strategy and also quality as a culture . Quality as strategy is a conscious and deliberate search for a plan of action that will develop an organization's distinctive competence and compound it. Quality as culture is the amalgamation of behavior patterns of all the stakeholders in terms of beliefs, values, attitudes etc. In other words, quality management is the epicenter of the competitive organizations of the future in which strategy is the scientific pursuits and culture is the artistic artifacts. Numerous authors have put forth their logical thoughts, have articulated their concepts and have validated their hypothesis relating to quality management. The papers, which have found place in this book aim at creating values of quality management practices.

The Handbook of Technology Management, Supply Chain Management, Marketing and Advertising, and Global Management

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 047024948X
Total Pages : 961 pages
Book Rating : 4.4/5 (72 download)

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Book Synopsis The Handbook of Technology Management, Supply Chain Management, Marketing and Advertising, and Global Management by : Hossein Bidgoli

Download or read book The Handbook of Technology Management, Supply Chain Management, Marketing and Advertising, and Global Management written by Hossein Bidgoli and published by John Wiley & Sons. This book was released on 2010-01-12 with total page 961 pages. Available in PDF, EPUB and Kindle. Book excerpt: The discipline of technology management focuses on the scientific, engineering, and management issues related to the commercial introduction of new technologies. Although more than thirty U.S. universities offer PhD programs in the subject, there has never been a single comprehensive resource dedicated to technology management. "The Handbook of Technology Management" fills that gap with coverage of all the core topics and applications in the field. Edited by the renowned Doctor Hossein Bidgoli, the three volumes here include all the basics for students, educators, and practitioners

Warranty Fraud Management

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Publisher : John Wiley & Sons
ISBN 13 : 1119223881
Total Pages : 400 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Warranty Fraud Management by : Matti Kurvinen

Download or read book Warranty Fraud Management written by Matti Kurvinen and published by John Wiley & Sons. This book was released on 2016-06-13 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cut warranty costs by reducing fraud with transparent processes and balanced control Warranty Fraud Management provides a clear, practical framework for reducing fraudulent warranty claims and other excess costs in warranty and service operations. Packed with actionable guidelines and detailed information, this book lays out a system of efficient warranty management that can reduce costs without upsetting the customer relationship. You'll dig into the whole spectrum of warranty fraud, from simple sloppy procedures to systematic organized crime, and get to know the fraudulent parties, the victims, as well as the objectives and methods of the fraudulent activities in different scenarios. You'll learn how to implement controls to detect and reduce fraudulent claims and decrease the overall warranty costs. The impact of fraudulent claims is plainly spelled out alongside detailed descriptions of typical symptoms and process gaps present in diverse companies. A comprehensive, multi-modal framework for robust warranty management is presented as a template for revamping your own company's strategy. Fraudulent warranty claims occupy an estimated 3-15 percent of the average company's warranty costs, which generally average between 1-4 percent of sales. Many companies are unaware of the issue or struggle to take action against the claims for fear of upsetting business partners, or because they lack tangible evidence. This book details a robust warranty control framework that institutes transparency and control over the whole warranty chain—supporting the process far beyond just fraud reduction. Understand the different actors (customers, sales channels, service agents, warranty providers, etc.) and different forms of warranty fraud Uncover issues in your company's warranty processes Learn methods to detect and prevent fraudulent activities Implement a robust system of warranty cost control Warranty fraud is a major cost-control issue for most companies, but the sensitive nature of the topic leaves most reluctant to share their experiences and divulge their strategies. Warranty Fraud Management brings warranty fraud out into the open, and provides a clear, actionable framework for cost-savings through fraud reduction.

Sustainable Logistics and Supply Chain Management (Revised Edition)

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 0749473878
Total Pages : 255 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Sustainable Logistics and Supply Chain Management (Revised Edition) by : David B. Grant

Download or read book Sustainable Logistics and Supply Chain Management (Revised Edition) written by David B. Grant and published by Kogan Page Publishers. This book was released on 2015-03-03 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sustainable Logistics and Supply Chain Management is the essential guide to the principles and practices of sustainable logistics operations and the responsible management of the entire supply chain. Based on extensive research by experts in the field, this comprehensive book covers the whole scope of sustainable logistics. The book provides carefully reviewed research-led applications and case studies that have been especially developed for this revised edition with particular attention for use in a teaching context. The mini case studies are highly topical, relating the theoretical concepts to practice and what is actually happening 'on the ground'. Examining the subject in an integrated manner, this book examines all the key areas in sustainable logistics and supply chain management, including: sustainable product design and packaging; sustainable purchasing and procurement; cleaner production; environmental impact of freight transport; sustainable warehousing and storage; sustainable supply management; reverse logistics and recycling; supply chain management strategy, and much more. The book provides an excellent insight into the topic that will help managers, students, and scholars grasp the fundamentals of green supply and logistics management. This revised edition of Sustainable Logistics and Supply Chain Management includes valuable supporting online materials, including PPT presentations, chapter summaries, learning objectives, tips for teaching and in class activities.

Tools, Methodologies and Techniques Applied to Sustainable Supply Chains

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Author :
Publisher : MDPI
ISBN 13 : 3039283189
Total Pages : 296 pages
Book Rating : 4.0/5 (392 download)

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Book Synopsis Tools, Methodologies and Techniques Applied to Sustainable Supply Chains by : Jorge Luis García-Alcaraz

Download or read book Tools, Methodologies and Techniques Applied to Sustainable Supply Chains written by Jorge Luis García-Alcaraz and published by MDPI. This book was released on 2020-02-21 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supply chains are currently globalized and companies operate internationally owing to the fact that raw materials, production processes, and the consumption of the final products are carried out in different countries. This implies high material and information flow, which incurs high costs associated with the supply chain and logistics, sometimes up to 60% of the total cost of the product. Therefore, companies seek to optimize their resources to reduce these costs and improve sustainability in a globalized market. This book, entitled Tools, Methodologies and Techniques Applied to Sustainable Supply Chains, contains 15 chapters that report case studies applied to industrial and service sectors. The authors come from areas such as Mexico, Colombia, Italy, Sweden, Slovakia, China, and Australia. They indicate how managers make use of tools and techniques to solve problems associated with supply chains to reduce their cost and remain competitive. A great effort has been made to analyze this problem, and the methodologies are clearly described here to facilitate the reproducibility of each technique and tool. This was done in the hope that hoping that they may one day be applied in more companies.

Quality, Warranty and Preventive Maintenance

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 1461555574
Total Pages : 312 pages
Book Rating : 4.4/5 (615 download)

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Book Synopsis Quality, Warranty and Preventive Maintenance by : Izzet Sahin

Download or read book Quality, Warranty and Preventive Maintenance written by Izzet Sahin and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality, Warranty and Preventive Maintenance examines the impact of product quality on warranty and maintenance costs and strategies, from the perspectives of both manufacturers and users. In addition, the theories of warranty and preventive maintenance are introduced and discussed. Common wisdom supports the notion that better product quality means lower warranty costs for the manufacturer, and lower maintenance costs for the users of a manufactured product. This proposition is examined in some detail on the basis of failure time models. The authors investigate what exactly better quality means in warranty and maintenance management, and how it impacts warranty policies and costs for the manufacturer, and replacement and maintenance strategies and costs for the users. In measuring quality improvement, the main concepts and tools used are those of stochastic ordering and mixture models. The theoretical base of the work is a time-varying failure-rectification process. This process includes, as special cases, replacement, minimal repair, and imperfect repair, as alternative rectification modes that may be available to the manufacturer or the user in warranty-servicing or maintaining a product. In addition to serving as a unifying base for the entire monograph, the use of this process enables one to investigate jointly optimal repair-effort/warranty-policy and repair-effort/maintenance-strategy configurations for repairable units. This book should be of interest to researchers in industry and academia, and to quality, warranty and maintenance professionals, specialists, and managers with a technical background. It is suitable as a textbook to support graduate-level seminar courses in OR/MS, IE and business administration curricula.

Sustainable Production and Logistics

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Author :
Publisher : CRC Press
ISBN 13 : 1000352803
Total Pages : 419 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Sustainable Production and Logistics by : Eren Ozceylan

Download or read book Sustainable Production and Logistics written by Eren Ozceylan and published by CRC Press. This book was released on 2021-04-29 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt: Addressed the state-of-the-art of Smart and Sustainable sides of production and distribution planning operations Highlights how a current issue can be effectively approached in a particular decision-making situation, using a suitable quantitative technique Provides a foundation in the new and fast-growing area of IoT, cyber-physical systems, AI, robotics, cyber-security, data analytics, block-chain, cloud technology, and sustainability Presents logistics 4.0 in Industry 4.0 which changes the patterns of logistics Offers case studies in disassembly sequence planning

Responsible Manufacturing

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Author :
Publisher : CRC Press
ISBN 13 : 1351239120
Total Pages : 326 pages
Book Rating : 4.3/5 (512 download)

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Book Synopsis Responsible Manufacturing by : Ammar Y. Alqahtani

Download or read book Responsible Manufacturing written by Ammar Y. Alqahtani and published by CRC Press. This book was released on 2019-02-25 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Responsible Manufacturing has become an obligation to the environment and to society itself, enforced primarily by customer perspective and governmental regulations on environmental issues. This is mainly driven by the escalating deterioration of the environment, such as diminishing raw material resources, overflowing waste sites, and increasing levels of pollution. Responsible Manufacturing related issues have found a large following in industry and academia, which aim to find solutions to the problems that arise in this newly emerged research area. Problems are widespread, including the ones related to the lifecycle of products, disassembly, material recovery, remanufacturing, and pollution prevention. Organized into sixteen chapters, this book provides a foundation for academicians and practitioners, and addresses several important issues faced by strategic, tactical, and operation planners of Responsible Manufacturing. Using efficient models in a variety of decision-making situations, it provides easy-to-use mathematical and/or simulation modeling-based solution methodologies for the majority of the issues. Features Addresses a variety of state-of-the-art issues in Responsible Manufacturing Highlights how popular industrial engineering and operations research techniques can be effectively exploited to find the most effective solutions to problems Presents how a specific issue can be approached or modeled in a given decision-making situation Covers strategic, tactical, and operational systems issues Provides a foundation for academicians and practitioners interested in building bodies of knowledge in this new and fast-growing area

Architecting Fail‐Safe Supply Networks

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Author :
Publisher : CRC Press
ISBN 13 : 1351381229
Total Pages : 197 pages
Book Rating : 4.3/5 (513 download)

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Book Synopsis Architecting Fail‐Safe Supply Networks by : Shabnam Rezapour

Download or read book Architecting Fail‐Safe Supply Networks written by Shabnam Rezapour and published by CRC Press. This book was released on 2018-09-06 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fail-safe supply network is designed to mitigate the impact of variations and disruptions on people and corporations. This is achieved by (1) developing a network structure to mitigate the impact of disruptions that distort the network structure and (2) planning flow through the network to neutralize the effects of variations. In this monograph, we propose a framework, develop mathematical models and provide examples of fail-safe supply network design. We show that, contrary to current thinking as embodied in the supply network literature, disruption management decisions made at the strategic network design level are not independent from variation management decisions made at the operational level. Accordingly, we suggest that it is beneficial to manage disruptions and variations concurrently in supply networks. This is achieved by architecting fail-safe supply networks, which are characterized by the following elements: reliability, robustness, flexibility, structural controllability, and resilience. Organizations can use the framework presented in this monograph to manage variations and disruptions. Managers can select the best operational management strategies for their supply networks considering variations in supply and demand, and identify the best network restoration strategies including facility fortification, backup inventory, flexible production capacity, flexible inventory, and transportation route reconfiguration. The framework is generalizable to other complex engineered networks.