Verismtm Foundations Courseware

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VeriSM™ - Foundations Courseware – Español (Latino Americanos)

Author : Helen Morris
Publisher : Van Haren
ISBN 13 : 9401803552
Total Pages : 217 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis VeriSM™ - Foundations Courseware – Español (Latino Americanos) by : Helen Morris

Download or read book VeriSM™ - Foundations Courseware – Español (Latino Americanos) written by Helen Morris and published by Van Haren. This book was released on 2019 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: El paquete Courseware consiste de dos públicaciones , VeriSM™ - Fundamentos Courseware y Fundamentos guía de estudio. Este material de entrenamiento cubre el plan de estudios para la calificación VeriSM™ fundamentos. El entrenamiento puede ser entregado durante dos días. Este Courseware está acreditado para preparar al estudiante para la certificación VeriSM™. VeriSM™ Fundamentos consiste de dos partes: VeriSM™ Essentials y VeriSM™ Plus, cada uno cubriendo un día de entrenamiento. Los estudiantes que ya tienen un certificado en Gestión de Servicios (TI) pueden beneficiarse del conocimiento que ya tienen. Son el público objetivo para el entrenamiento VeriSM™ Plus únicamente. Cuando aprueben el examen VeriSM™ Plus, recibirán el certificado de VeriSM™ fundamentos. Proveedores de entrenamiento que quieran ofrecer un día de capacitación sobre principios de gestión de servicios podrían decidir ofrecer únicamente el entrenamiento de VeriSM™ Essentials. Los estudiantes que aprueben el examen VeriSM™ Essentials, recibirán el certificado de VeriSM™ Essentials. Si posteriormente ellos aprueban el examen VeriSM plus, recibirán automáticamente el certificado VeriSM™ Fundamentos. El courseware cubre los siguientes temas: • La organización del servicio (Essentials) • Cultura del servicio (Essentials) • Personas y cultura organizacional (Essentials) • El modelo VeriSM™ (Ambas) • Prácticas progresivas (Plus) • Tecnologías innovadoras (Plus) VeriSM™ es un enfoque holístico y orientado a la empresa, que le ayuda a comprender el creciente panorama de las mejores prácticas y cómo integrarlas para ofrecer valor al consumidor. Esto es una evolución en el pensamiento de la Gestión de Servicios y ofrece un enfoque actualizado, incluyendo las últimas prácticas y desarrollos tecnológicos, para ayudar a las organizaciones a transformar su negocio en la nueva realidad de la era digital. VeriSM™ es un enfoque de Gestión de Servicios que está Dirigido por el valor, Evolutivo, Responsivo (Adaptado) e Integrado VeriSM™ es una marca registrada y propiedad del IFDC, la Fundación Internacional de Habilidades Digitales

VeriSM – Foundation Courseware

Author : Helen Morris
Publisher : Van Haren
ISBN 13 : 9401802637
Total Pages : 256 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis VeriSM – Foundation Courseware by : Helen Morris

Download or read book VeriSM – Foundation Courseware written by Helen Morris and published by Van Haren. This book was released on 2018-01-22 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Courseware package consist out of two publications, VeriSMTM – Foundation Courseware and VeriSM™ – Foundation Study guide. This training material covers the syllabus for the VeriSM™ Foundation qualification. The training can be delivered over two days. This courseware is accredited to prepare the student for the VeriSM™ Foundation certification. VeriSM™ Foundation consists of two parts: VeriSM™ Essentials and VeriSM™ Plus , each covering one day of training. Students who already have an (IT) Service Management certificate can benefit from the knowledge they already have. They are the audience for a VeriSM™ Plus training only. When they pass the VeriSM™ Plus exam they receive the VeriSM™ Foundation certificate. Training Providers who want to offer a one day training on service management principles can decide to offer the VeriSM™ Essentials training only. Students who pass the VeriSM™ Essentials exam, receive the VeriSM™ Essentials certificate. If they pass the VeriSM™ Plus exam later, they will automatically receive the VeriSM™ Foundation certificate. The courseware covers the following topics: • The Service Organization (Essentials) • Service culture (Essentials) • People and organizational structure (Essentials) • The VeriSM™ model (both) • Progressive practices (Plus) • Innovative technologies (Plus) VeriSM™ is a holistic, business-oriented approach to Service Management, which helps to make sense of the growing landscape of best practices and how to integrate them to offer value to the consumer. It is an evolution in Service Management thinking, and provides an up-to-date approach, including the latest practices and technological developments, to help organizations in transforming their business to the new reality of the digital age. VeriSM™ is Value-driven, Evolving, Responsive and Integrated Service Management. VeriSM™ is a registered trademark of and owned by IFDC, the International Foundation of Digital Competences.

VeriSM™ - Foundations Courseware – Español (Latino Americanos)

Author : Helen Morris
Publisher : Van Haren
ISBN 13 : 9401803544
Total Pages : 256 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis VeriSM™ - Foundations Courseware – Español (Latino Americanos) by : Helen Morris

Download or read book VeriSM™ - Foundations Courseware – Español (Latino Americanos) written by Helen Morris and published by Van Haren. This book was released on with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: El paquete Courseware consiste de dos públicaciones , VeriSM™ - Fundamentos Courseware y Fundamentos guía de estudio. Este material de entrenamiento cubre el plan de estudios para la calificación VeriSM™ fundamentos. El entrenamiento puede ser entregado durante dos días. Este Courseware está acreditado para preparar al estudiante para la certificación VeriSM™. VeriSM™ Fundamentos consiste de dos partes: VeriSM™ Essentials y VeriSM™ Plus, cada uno cubriendo un día de entrenamiento. Los estudiantes que ya tienen un certificado en Gestión de Servicios (TI) pueden beneficiarse del conocimiento que ya tienen. Son el público objetivo para el entrenamiento VeriSM™ Plus únicamente. Cuando aprueben el examen VeriSM™ Plus, recibirán el certificado de VeriSM™ fundamentos. Proveedores de entrenamiento que quieran ofrecer un día de capacitación sobre principios de gestión de servicios podrían decidir ofrecer únicamente el entrenamiento de VeriSM™ Essentials. Los estudiantes que aprueben el examen VeriSM™ Essentials, recibirán el certificado de VeriSM™ Essentials. Si posteriormente ellos aprueban el examen VeriSM plus, recibirán automáticamente el certificado VeriSM™ Fundamentos. El courseware cubre los siguientes temas: • La organización del servicio (Essentials) • Cultura del servicio (Essentials) • Personas y cultura organizacional (Essentials) • El modelo VeriSM™ (Ambas) • Prácticas progresivas (Plus) • Tecnologías innovadoras (Plus) VeriSM™ es un enfoque holístico y orientado a la empresa, que le ayuda a comprender el creciente panorama de las mejores prácticas y cómo integrarlas para ofrecer valor al consumidor. Esto es una evolución en el pensamiento de la Gestión de Servicios y ofrece un enfoque actualizado, incluyendo las últimas prácticas y desarrollos tecnológicos, para ayudar a las organizaciones a transformar su negocio en la nueva realidad de la era digital. VeriSM™ es un enfoque de Gestión de Servicios que está Dirigido por el valor, Evolutivo, Responsivo (Adaptado) e Integrado VeriSM™ es una marca registrada y propiedad del IFDC, la Fundación Internacional de Habilidades Digitales

Global Standards and Publications

Author :
Publisher : Van Haren
ISBN 13 : 9401805733
Total Pages : 273 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Global Standards and Publications by :

Download or read book Global Standards and Publications written by and published by Van Haren. This book was released on with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Van Haren Publishing is the world’s leading publisher in best practice, methods and standards within IT Management, Project Management, Enterprise Architecture and Business Management. We are the official publisher for some of the world’s leading organizations and their frameworks including: The Open Group [TOGAF], IPMA-NL, ITSqc [eSCM Models], GamingWorks [ABC of ICT], ASL BiSL Foundation, IAOP®, IACCM, CRP Henri Tudor and PMI NL. This catalog will provide you with an overview of our most popular and upcoming titles, but also gives you a quality summary on internationally relevant frameworks. Van Haren Publishing is an independent, worldwide recognized publisher, well known for our extensive professional network (authors, reviewers and accreditation bodies of standards), flexibility and years of experience. We make content available in hard copy and digital formats, designed to suit your personal preference (iPad, Kindle and online), available through over 50 distribution partners (Amazon, Google Play, Barnes & Noble, Managementboek and Bol.com, etc.) and over 700 outlets worldwide. Free whitepapers are available in our eKnowledge, with a licence for our eLibrary you can download all our eBooks within your area of expertise and in our eShop you can place your order in your favorite media format: hard copy or eBook.

Global Standards and Publications

Author :
Publisher : Van Haren
ISBN 13 : 9401805776
Total Pages : 264 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Global Standards and Publications by :

Download or read book Global Standards and Publications written by and published by Van Haren. This book was released on 2020-02-10 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Van Haren Publishing is the world’s leading publisher in best practice, methods and standards within IT Management, Project Management, Enterprise Architecture and Business Management. We are the official publisher for some of the world’s leading organizations and their frameworks including: The Open Group [TOGAF], IPMA-NL, ITSqc [eSCM Models], GamingWorks [ABC of ICT], ASL BiSL Foundation, IAOP®, IACCM, CRP Henri Tudor and PMI NL. This catalog will provide you with an overview of our most popular and upcoming titles, but also gives you a quality summary on internationally relevant frameworks. Van Haren Publishing is an independent, worldwide recognized publisher, well known for our extensive professional network (authors, reviewers and accreditation bodies of standards), flexibility and years of experience. We make content available in hard copy and digital formats, designed to suit your personal preference (iPad, Kindle and online), available through over 50 distribution partners (Amazon, Google Play, Barnes & Noble, Managementboek and Bol.com, etc.) and over 700 outlets worldwide. Free whitepapers are available in our eKnowledge, with a licence for our eLibrary you can download all our eBooks within your area of expertise and in our eShop you can place your order in your favorite media format: hard copy or eBook.

VeriSM ™ Foundation Study Guide

Author : Helen Morris
Publisher : Van Haren
ISBN 13 : 9401802696
Total Pages : 230 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis VeriSM ™ Foundation Study Guide by : Helen Morris

Download or read book VeriSM ™ Foundation Study Guide written by Helen Morris and published by Van Haren. This book was released on 2018-02-28 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is intended as a self-study guide for the VeriSM™ Foundation, VeriSM™ Essentials, and VeriSM™ Plus qualifications. It also supports classroom and online courses for these qualifications. It is based on the requirements of the syllabuses for these three qualifications (Certification requirements for the VeriSM™ Foundation, VeriSM™ Essentials, and VeriSM™ Plus, a publication of the IFDC – International Foundation for Digital Competence). This guide is also useful for all professionals and organizations involved in delivering value to customers through the development, delivery, operation and/or promotion of services. VeriSM™ Foundation, VeriSM™ Essentials and VeriSM™ Plus prove to be useful to both professionals at the very start of their service management career and also to experienced professionals who need access to a simple service management approach. It refers to the information contained in the VeriSM handbook, “VeriSM™ - A service management approach for the digital age” - published by Van Haren Publishing. This guide has been developed for anyone who works with products and services and will be of particular interest to: graduates and undergraduates, managers (who want to understand how to leverage evolving management practices), service owners and service managers (who need to bring their skills up to date and understand how service management has changed), executives and IT professionals (who need to understand the impact of evolving management practices and new technologies on their role).

M_o_R® Management of Risk Foundation Courseware – English

Author : Douwe Brolsma
Publisher : Van Haren
ISBN 13 : 9401803986
Total Pages : 266 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis M_o_R® Management of Risk Foundation Courseware – English by : Douwe Brolsma

Download or read book M_o_R® Management of Risk Foundation Courseware – English written by Douwe Brolsma and published by Van Haren. This book was released on 2019-04-15 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Besides the M_o_R® Management of Risk Foundation Courseware - 2010 Edition English (ISBN: 9789401803960 ) publication you are advised to obtain the corresponding publication Management of Risk: Guidance for Practitioners - 2010 Edition (ISBN: 978 0 11 331274 0). M_o_R® Foundation Certifications is suitable for individuals wanting to demonstrate they have achieved sufficient understanding of the M_o_R® methodology. M_o_R® is an Enterprise wide risk management methodology, based on ISO 31000;2018. The method provides practical guidelines and (managerial) structures for controlling risks in organisations. M_o_R® is directed at 4 levels: strategic, programme, project and operational level. M_o_R® describes all activities necessary to regularly and integrally identify, quantify, address and control risks that influence organisational objectives. It also provides a score of relevant management documents to support the approach and an extensive list of techniques to help execute the activities. Key benefits: A certain amount of risk taking is part of any organisation’s activity in meeting its objectives. Risk management can contribute to: • Improved decision making and less (unexpected) surprises; • Improved corporate governance by improved decision making and compliancy; • Reduction of fraud, more efficient and effective management and extra value for money; • Innovation; • Improved Business Continuity Management. This Courseware is suited to prepare for the M_o_R® 2010 Foundation exam.

Blockchain Foundation Courseware - English

Author : Eppo Lupes
Publisher : Van Haren
ISBN 13 : 9401806683
Total Pages : 244 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Blockchain Foundation Courseware - English by : Eppo Lupes

Download or read book Blockchain Foundation Courseware - English written by Eppo Lupes and published by Van Haren. This book was released on 2020-07-19 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Besides the Blockchain Foundation Courseware - English publication you are advised to obtain the Introduction to Blockchain Technology by Tiana Laurence. Blockchain and other emerging technological breakthroughs will most likely be part of the fourth industrial revolution. These disruptive concepts will form the cornerstone of how business will be conducted in the future. Are you ready for the challenge? Blockchain technology is not just about bitcoin, or digital currencies and is not a topic reserved only for meeting rooms filled with tech nerds. This disruptive technology will form a pivotal part of the future of business. Those who grasp it early will be at a great advantage to those who don’t. “We’re quite confident,” said Marc Andreessen in an interview with The Washington Post in 2014, “that when we’re sitting here in 20 years, we’ll be talking about [blockchain technology] the way we talk about the Internet today.” In this course book and the accompanying training, we explore new and less well known use cases for blockchain technology, in many fields spanning across industry and government. We explain how blockchain technology actually works in a non-technical manner. We explore how this pivotal technology might be best applied to transform your business. We also dive into the pro’s and cons of blockchain technology and cover all core topics to prepare you fully for the EXIN Blockchain fundamentals certification. We give you the tools you will need to thrive in the future of business. We are sure you will make your journey into the exciting world of blockchain a fun and more importantly a successful one.

Agile Foundation Courseware – English

Author : Nader K. Rad
Publisher : Van Haren
ISBN 13 : 940180690X
Total Pages : 244 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Agile Foundation Courseware – English by : Nader K. Rad

Download or read book Agile Foundation Courseware – English written by Nader K. Rad and published by Van Haren. This book was released on with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Courseware package consist out of two publications, Agile Foundation Courseware – English and you are adviced to obtain the publication Agile for responsive organizations - A Pocket Guide. This courseware is for the Agile Foundation certification by the Agile Consortium, and follows the Certify to Inspire philosophy, enabling continuous learning and an adaptive mindset in an Agile world and corporate environment. This courseware has been reviewed by Agile Consortium board members and been accredited by Van Haren Learning Solutions. This Courseware provides a didactic journey in Agile, including teasers, energizers and many little assignments. There is also a reference to free online Agile literature and to the online Agile Foundation demo exam. The main modules of this exam are: o What is Agile o Agile Culture and Leadership o Scrum o Methods and frameworks o Agile way of working o Value and Continuous delivery o Empiricism and improvement Modules of this course ware: o What is Agile o Fundamental systems to Agile • XP • Crystal • Scrum • DSDM o Philosophizing o Scaling o Kanban o Lean Startup About the Agile Foundation Certification The Agile Foundation certificate is intended for those who are relatively new to the concept of “Agile” and would like to discover what it exactly entails. The idea behind this exam is that you are serious about delving into the Agility concept and related practices. How you decide to do that will be up to you. You can read books, articles, or blogs. You can also watch videos, listen to podcasts, attend events, or observe others who are working with Agile in practice. Or another possibility is to follow a course in Agile. The Agile Foundation Exam is an independent exam meaning it is not tied to a specific method. If you have the Agile Foundation certificate, you will have demonstrated you understand what Agile means and that you can identify the methods and concepts most commonly used in Agile organizations.

Data Analysis Foundation Courseware

Author :
Publisher : Van Haren
ISBN 13 : 9401810710
Total Pages : 137 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Data Analysis Foundation Courseware by :

Download or read book Data Analysis Foundation Courseware written by and published by Van Haren. This book was released on 2024-03-01 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Data Analysis Foundation Courseware enable a Data Analysis Foundation course, providing a comprehensive introduction to data concepts and the essence of data analysis, subsequently delving into the fundamental principles of Data Analysis, such as statistics and probability. Moreover, this course concentrates on extensively used data analysis techniques like regression and a step-by-step guide to executing them. Data Analysis refers to the systematic application of statistical and mathematical techniques to gain insights, explore, and scrutinize data in order to identify patterns and draw meaningful conclusions that assist businesses in making informed decisions based on data. This process typically encompasses various stages, including data collection, exploration, cleansing, pre-processing, and data organization. Frequently, data analysis is an ongoing, iterative procedure wherein data is continuously collected and analyzed simultaneously. There are two primary approaches to data analysis. Quantitative techniques involve working with numerical data and employ statistical measures, percentages, and calculations. These methods utilize algorithms, mathematical analysis tools, and software to manipulate data and reveal concealed business value. For instance, quantitative data analysis is employed to evaluate market data, aiding a company in determining an appropriate price for a new product. Qualitative data analysis entails working with non-numerical data, specifically categorical variables. Qualitative data analysis is also applicable in various business processes, including identifying themes and patterns and addressing research inquiries, aiming to enhance a product.

DevOps Foundation Courseware - English

Author : Oleg Skrynnik
Publisher : Van Haren
ISBN 13 : 9401803919
Total Pages : 156 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis DevOps Foundation Courseware - English by : Oleg Skrynnik

Download or read book DevOps Foundation Courseware - English written by Oleg Skrynnik and published by Van Haren. This book was released on 2019-01-15 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Besides the DevOps Foundation Courseware - English (ISBN: 9789401803595) publication you are advised to obtain the publication DevOps - A Business Perspective (ISBN: 978 940 180 372 4). DevOps enables organizations to decrease time to market for new releases, software, or services by encouraging a collaborative approach from development and operations teams. The adoption of DevOps creates an environment where productivity is increased through the automation of processes around infrastructure and workflows. DevOps as a phenomenon associated with new automation tools, programming techniques or technologies; It differs from other books by the structural nature of the narrative (perhaps, excessively structured) approach and by the attempt to cover fully the phenomenon of DevOps at a basic, fundamental level.

OBM Foundation Courseware - English

Author : Joost Kerkhofs
Publisher : Van Haren
ISBN 13 : 9401806616
Total Pages : 140 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis OBM Foundation Courseware - English by : Joost Kerkhofs

Download or read book OBM Foundation Courseware - English written by Joost Kerkhofs and published by Van Haren. This book was released on 2020-09-15 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the official OBM Foundation Courseware. Students attending an officially accredited OBM Foundation Level training also get access to the online learning platform Knowingo. This OBM Foundation Courseware covers the syllabus for the OBM Dynamics - OBM Foundation Level training. The training should be delivered over three days, including the optional exam. This courseware is created in close collaboration with ADRIBA (please visit: https://www.adriba.nl) to help prepare students for the official OBM Foundation exam delivered by APMG International (please visit: https://apmg-international.com). Organizational Behavior Management (OBM) is a practical, scientifically validated approach for improving organizational performance by actively and positively managing behavior at the workplace. Managing behavior should not be confused with ‘changing people’, nor should it be confused with ‘manipulating people’. It is about creating a workplace that facilitates and supports maximum performance in an ethical way. To achieve this, leaders and other influencers must familiarize themselves with the basic principles that demonstrably drive behavioral change, leading to increased motivation and sustainable organizational performance. OBM principles can be combined with any best practice, methodology and business management philosophy you can think of. The principles are applicable to a wide array of organizational topics, such as improving processes, practices and value streams, emitting save behaviors and improving individual well-being. OBM answers the how-to-question when it comes to addressing performance and behavioral issues. Organizations are all about people. People must emit the right behaviors to make the organization successful and deliver value to the consumers first time right. Effective leaders and other influencers know how to positively build and maintain these behaviors.

PRINCE2 Agile® Foundation Courseware – English

Author : Douwe Brolsma
Publisher : Van Haren
ISBN 13 : 9401808074
Total Pages : 153 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis PRINCE2 Agile® Foundation Courseware – English by : Douwe Brolsma

Download or read book PRINCE2 Agile® Foundation Courseware – English written by Douwe Brolsma and published by Van Haren. This book was released on with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: Besides the PRINCE2 Agile® Foundation Courseware – English publication you are advised to obtain the official publication from TSO. PRINCE2 Agile® Foundation is applicable to anyone who delivers projects, large or small, in an agile context. This certification is for professionals who work within a project that includes key staff and integrating project management with product delivery. This requires an understanding of the agile concepts detailed in PRINCE2 Agile. And will also be beneficial to those with project management governance responsibilities Peoplecert, states ‘PRINCE2 Agile® is the world’s most complete agile project management solution, combining the flexibility and responsiveness of agile with the clearly-defined framework of PRINCE2®. It is an extension module tailored for forward-thinking organizations and individuals already benefiting from PRINCE2 and provides further guidance on how to apply agile methods to the world’s most recognized project management method. PRINCE2 Agile is supported by an exam and formal certification and delivered by our accredited training providers. As with PRINCE2, PRINCE2 Agile can be applied to any type of project within any industry sector.’ PRINCE2 Agile® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

OBM Foundation Courseware – English – Revised edition

Author : Joost Kerkhofs
Publisher : Van Haren
ISBN 13 : 9401809534
Total Pages : 81 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis OBM Foundation Courseware – English – Revised edition by : Joost Kerkhofs

Download or read book OBM Foundation Courseware – English – Revised edition written by Joost Kerkhofs and published by Van Haren. This book was released on 2022-12-10 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the official OBM Foundation Courseware. Students attending an officially accredited OBM Foundation Level training also get access to the online learning platform Knowingo. This OBM Foundation Courseware covers the syllabus for the OBM Dynamics - OBM Foundation Level training. The training should be delivered over three days, including the optional exam. This courseware helps students prepare for the official OBM Foundation exam delivered by APMG International (please visit: https://apmg-international.com). Organizational Behavior Management (OBM) is a practical, scientifically validated approach for improving organizational performance by actively and positively managing behavior at the workplace. Managing behavior should not be confused with ‘changing people’, nor should it be confused with ‘manipulating people’. It is about creating a workplace that facilitates and supports maximum performance in an ethical way. To achieve this, leaders and other influencers must familiarize themselves with the basic principles that demonstrably drive behavioral change, leading to increased motivation and sustainable organizational performance. OBM principles can be combined with any best practice, methodology and business management philosophy you can think of. The principles are applicable to a wide array of organizational topics, such as improving processes, practices and value streams, emitting save behaviors and improving individual well-being. OBM answers the how-to-question when it comes to addressing performance and behavioral issues. Organizations are all about people. People must emit the right behaviors to make the organization successful and deliver value to the consumers first time right. Effective leaders and other influencers know how to positively build and maintain these behaviors.

ITIL® 4 Foundation Courseware - English

Author : Van Haren Learning Solutions A.O.
Publisher : Van Haren
ISBN 13 : 9401803943
Total Pages : 169 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis ITIL® 4 Foundation Courseware - English by : Van Haren Learning Solutions A.O.

Download or read book ITIL® 4 Foundation Courseware - English written by Van Haren Learning Solutions A.O. and published by Van Haren. This book was released on 2019-02-28 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL® 4 is on its way! We are pleased that we can deliver you courseware which could help you to give excellent classes and deepen your own understanding of ITIL® 4. The new version of ITIL launches on February the 28th, 2019 and we are going to be ready soon to deliver accredited courseware and exams. Our material is currently pending accreditation and will be available for training once the release date for training is made available. Translations to Dutch, German and Spanish will follow very soon ! If you are interested in this please do let us know also via the link above Are you interested in this material ? Please mail to: [email protected] What will be included in the official accredited courseware • High-quality courseware supplemented with additional reference materials • Presentations in PPT (always free for partners) • Sample questions • Sample exam and rationale • Syllabus and Glossary • Pre-course reading material • Free branding functionalities

ITIL® 4 Foundation Courseware - Nederlands

Author : Van Haren Learning Solutions A.O.
Publisher : Van Haren
ISBN 13 : 9401804621
Total Pages : 201 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis ITIL® 4 Foundation Courseware - Nederlands by : Van Haren Learning Solutions A.O.

Download or read book ITIL® 4 Foundation Courseware - Nederlands written by Van Haren Learning Solutions A.O. and published by Van Haren. This book was released on 2019 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Naast de ITIL® 4 Foundation Courseware – Nederlands (978 940 180 460 8) raden wij u aan om de overweging te maken de volgende publicatie aan te schaffen: ITIL®4 – Pocket Guide (ISBN: 978 940 180 442 4). ITIL®4 – Pocket Guide sluit aan op ITIL® 4 Foundation Courseware – Nederlands. Deze cursus is ontwikkeld om uw ITIL® 4 basisvaardigheid te ontwikkelen waardoor u een nieuwe kijk krijgt op IT Service Management through a Service Value System (SVS). ITIL® 4 leert u wat het betekent om een toevoeging te leveren aan de bedrijfswaarde evenals modellen zoals Lean IT, Agile en DevOps. De cursus is bedoelt voor ieder die werkt in de IT service branche of (meer) kennis nodig heeft van IT Service Management. Kandidaten van deze cursus moeten binnen 60 minuten 40 vragen beantwoorden. Deze vragen zijn multiple choice en het gebruik van het boek tijdens het examen is niet is toegestaan. Bij een score van 65% heeft u het examen behaald en krijgt u het certificaat. U kunt uw examinering starten nadat u de cursus heeft afgerond. De examinering kunt waar en wanneer u maar wilt starten. Het examen wordt online gemaakt met onder andere het gebruik van een webcam. Kandidaten die deze cursus willen volgen wordt geadviseerd om een basiskennis te hebben van IT en kennis van het eigen bedrijf. U gaat tijdens de ITIL® 4 cursus: • Inzicht verkrijgen in de sleutelbegrippen van Service Management • Inzicht verkrijgen hoe ITIL u kan helpen Service Management te implementeren in uw bedrijf • Inzicht verkrijgen van de 4 Service Management dimensies • Inzicht verkrijgen van het doel en de componenten van het ITIL Service Value System • Inzicht verkrijgen van Service Value Chain activiteiten en hoe deze aan elkaar relateren • Inzicht verkrijgen van het doel en de kernbegrippen van 25 ITIL praktijkvormen

MSP® 5th edition Foundation Courseware - English

Author : Mark Kouwenhoven
Publisher : Van Haren
ISBN 13 : 9401808198
Total Pages : 235 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis MSP® 5th edition Foundation Courseware - English by : Mark Kouwenhoven

Download or read book MSP® 5th edition Foundation Courseware - English written by Mark Kouwenhoven and published by Van Haren. This book was released on 2022-11-15 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: MSP 5th edition brings new exams on a Foundation and Practitioner level Besides the MSP 5th® Edition Foundation Courseware - English publication you are advised to obtain the corresponding publication Managing Successful Programmes 5th edition (ISBN: 9780113316762). This 5th edition will help current and aspiring programme managers, and many other roles, to design, plan, lead and deliver their programmes and thus help organizations be successful. Programme management is recognized as an approach that brings together multiple projects and other work associated with delivering outcomes of benefit across organizational boundaries. The programme management approach shows organizations how to adopt appropriate governance, pace, and focus to enable them to move ahead. MSP 5th describes an adaptable set of programme management approaches, leading to the creation of outcomes of benefit in an incremental way and to provide an integrated framework that guides the work. MPS 5th applies three lenses: • Principles are the guiding obligations to achieve Value • Themes are the essential governance, documented in Approaches • Processes are a structured set of activities, showing how themes are applied in the programme (cyclical) lifecycle. Value proposition: MSP is the certification and guidance for programme managers, business change managers and the next step for project managers to develop their knowledge and skills to be able to positively respond to the challenges they face when managing programmes and larger, more strategic or multiple projects. Programme management using MSP creates a framework that enables the organization to align the delivery of programmes and projects to organizational strategy; and to focus on the delivery of outcomes and benefits, while mitigating risks and actively engaging stakeholders at all levels. MSP can be used in conjunction with all the other best-practice products (e.g. PRINCE2®, MoP®, M_o_R®) and international or internal organizational standards (for governance). The MSP Foundation Certification is suitable for individuals wanting to demonstrate they have achieved sufficient understanding of the theory of the MSP methodology. MSP represents proven programme management best practice in the successful delivery of transformational change through the application of programme management. MSP has been adopted by many organizations within both the public and private sectors. The core publication, ‘Managing Successful Programmes’, has drawn on the experiences of those who have adopted programme management. Key benefits: • MSP leverages off the real-life expertise of the global programme management community, offering practical, relevant, current accessible guidance • The new exams highlight real world applications that equip professionals for success in Programme management This MSP 5th edition Courseware is suited for the MSP 5th edition exams and contains sample exams and lots of extra short exercises to facilitate interactive training courses both offline and online. This MSP 5th edition Courseware is suited for the MSP 5th edition exams and contains sample exams and lots of extra short exercises to facilitate interactive training courses both offline and online.